“I don't have any problems. Solar Energy World came in like they said. The panels are on the house; they are producing the power like they said, and they charged me the amount they agreed to charge me for. I would grade the overall experience with an A. Quality of work—we've had some high winds, and it hasn't been ripped off the house. Customer service—I only talked to one of the people there. The sales lady I worked with was very nice and gave good knowledge. Punctuality—they came in at the time they said to install it. The lady came over when I asked her to, went over all the options, and gave me a free estimate. Came over not expecting nothing. Cleanliness—I didn't find no nails in my yard after they got done.”

“I never got an answer from them looking at my bill to get my bill evaluated. So, they were supposed to do this evaluation. I sent them emails, and I sent them information on my bill to see if that $125 a month fee could be adjusted, and they never got back to me. I would grade the overall experience with a C. Customer service—as it relates to getting to this bill issue, they never got back to me. The quality of work that the men who came to my home, that would be an 'A.' So, I don't want that to be reflected as a negative; it only had to do with their administrative people and evaluation of my bill not getting back to me. Recommendation—I like Solar. I think it does a good job, with everything considered.”

“We were not happy with Solar’s customer service. They were just unprofessional. They disrespected our property. The panels were installed on our barn and the roof leaked. We had them come out and repair it, and it still leaks. They didn't keep you abreast of what they were doing and the progress. They were just very unprofessional. We're very unhappy with the service that we got from them. Their representative came out and he gave us an estimate on it, and he was off by $200 per issue. So, we just very unhappy with their customer service. I would grade the overall experience with a D. Punctuality—we didn't know whether they were coming or going.”

“It's negative because when they started work and came in, they hit a tree on my property. Didn't say anything to me about it. I went out to get my mail, and I see the bark all knocked off it. Told them about it, and they said they would take care of it. And I guess taking care of it meant just never mentioning it again. And then other things that were done—I don't know if they value their word as meaning something, because they would say something and then not do it. I would grade the overall experience with a D.”

“It was an OK experience. I only had contact with them at the beginning. The work went really well. I don't think that I was told everything in the beginning, like I didn't know that I was going to be paying a monthly fee for a service that I wasn't going to be using for almost a year, and that the fee would go up. That was quite disappointing. But, other than that, that's it. I would grade the overall experience with a C.”

“I liked that they took care of everything, from soup to nuts. They planned, they installed it, and they did the financing. They did the interface between Solar Energy World and the county to get all the permits and inspections done. They just took care of everything, and it was done very professionally and very well. I would grade the overall experience with an A+. We've recommended Solar Energy World to several people.”

“I liked that Mr. Krill was very informative throughout the entire venture. He was very informative, very understanding, worked with us through the entire process. They had some callouts of their employees, and they extended out their building phase for a couple of extra days. The employee callouts put them back a little bit, but other than that, everything was fine. I would grade the overall experience with an A-.”

“That was two years ago. I liked that the panels are great. I'm making money on them—I haven't paid an electric bill in almost two years, other than a fee. There's a fee for the line: $8 a month. That's been great. The original guy I worked with was not very good, but he's gone, so that's good. The panels are really good. I would grade the overall experience with an A. I've already recommended them several times.”

“The work was very good. I would rate it in the top level. I had very few issues or complaints, and they have faded because it's been a whole year now. The system is working great, so I can let those things go. There were just a couple of tiny little wrinkles in the negotiations and the process, but they seem pretty minor. I would grade the overall experience with an A.”

“I've had no problems with Solar Energy World. They've been pretty good. I liked that they got here and got the work done pretty quick. They weren't here long, and they pretty much cleaned up after themselves—didn't leave a mess or anything. I would grade the overall experience with an A. We already have recommended them.”

“I've never really dealt with any other solar company, so I don't have too much of an opinion on it, but it's working for us, saving us money, and the guys who installed it were very good. The guy who sold them to us is very good; their office personnel, not so much. I would grade the overall experience with an A.”

“I liked that they were pretty efficient all the way around. They came when they said they would; they put it in in a day. They pull all the permits, so I don't have any complaints. I would grade the overall experience with an A+. There was nothing that I found to complain about. I have recommended them.”

“They put solar panels on my roof. I am extremely Type 'A', and the workers are very Type 'A', so they did very well for me. I like everything neat, tidy, and perfect; and it was extremely neat and tidy and perfect. I would grade the overall experience with an A-.”

“Initially, the equipment that they used had a lot of problems with it. They had to come back out several times to fix the equipment, which means, in turn, I couldn't fully utilize the power that I was generating. I would grade the overall experience with a C.”

“I liked that Solar Energy World was easy to deal with. They did the job they said they were going do. I've haven't had any problems. They came out and did what they did; it's been over a year and I haven't had any problems yet. I would grade the overall experience with an A+.”

“There's nothing in particular that I liked or disliked about them. I would grade the overall experience with an A+. I had no issues with them, but a couple of the fellows that were working here had some issues with one another, and I was a little concerned about that.”

“From what's going on and what I'm saving, I had a very positive experience. I liked that the service was great. The way it turned out—I was a little leery about it—but everything turned out real great. I would grade the overall experience with an A+.”

“They were upfront—didn't try a hard sell or anything like that. They installed a five-and-a-half kilowatt solar panel system on our house and all the stuff that goes with it to hook it up. I would grade the overall experience with an A.”

“I have no complaints at all. I liked that they kept their appointments; they scheduled out, and kept me in the loop, step by step about what was going on. I would grade the overall experience with an A. I have no complaints right now.”

“The end result, not—in other words, I'm not saving a penny. It's costing me $75 a month more than it would have normally. So, I'm not happy with the outcome. I would grade the overall experience with an A.”

“I liked that they were fast with everything. I would grade the overall experience with an A. Everything is an 'A', and their sales rep was very professional. If I gave him a call, he would be right here.”

“It's OK. No problems. They did excellent work, and I have no complaints. It's been a couple of years. I don't have any problems. I went with them, so they probably did a better job than the other guys.”

“It took over a year to get my reimbursement from the state, and I don't know whose fault that was—but other than that, it was positive. I'd give them a B-. It looked pretty good.”

“There's nothing particular that I liked about them. Everything's working; and if there's a problem, they come out and fix it. I would grade the overall experience with an A.”

“Everything was fine. There's nothing that I liked or disliked about Solar Energy World; everything was just as expected. I would grade the overall experience with an A.”

“Everything is OK. There's nothing that I liked or disliked about them. I would grade the overall experience with an A. It's looks good, and we don't have any problems.”

“I liked that everybody was nice and friendly. I would grade the overall experience with an A. I have no complaints. I already have recommended them.”

“There's nothing in particular that I liked about them. They just did the job I expected them to do. I would grade the overall experience with a B+.”

“I liked that the workmen were very professional, and the customer service was very good. I would grade the overall experience with an A.”

“There's nothing that I liked or disliked about them. Everything is working out fine. I would grade the overall experience with an A+.”

“I liked that the installer was fast, very efficient, and very professional and clean. I would grade the overall experience with an A.”

“I liked that they did a good job all-around. I would grade the overall experience with an A. I already have recommended Solar Energy World.”

“I liked that they did a good job and saved me money. I would grade the overall experience with an A. I have recommended them.”

“I liked that every time we had a problem, they immediately took care of it. I would grade the overall experience with an A.”

“I liked that everything was thorough, and they did a pretty good job. I would grade the overall experience with an A.”

“I liked that they did a good job installing the solar panels. I would grade the overall experience with an A+.”

“I liked the quality equipment and the installation. I would grade the overall experience with an A-.”

“Solar Energy World was excellent. We had no problem. I would grade the overall experience with a B.”

“I'm pretty happy with it right now. I would grade the overall experience with an A.”

“They just were quick and efficient. I would grade the overall experience with an A.”

“I liked that they did the job. Excellent work—no complaints; would recommend them.”

“I liked that they were nice. I would grade the overall experience with an A.”

“They did what they said they were going to do. I would grade the overall experience with an A.”

“No complaints, and anybody who wants to get their work done should go to Solar Energy World.”

“No complaints, and I would recommend them.”

“It was a positive experience.”

“The crew that came out didn't have all the tools they needed. When I signed up and was told what - their sales rep was not knowledgeable of the rules and regulations and couldn't tell me -he told me a certain number of solar panels to go on the roof that would fit, and come to find out he was off by six panels which is kind of a lot. I mean it's- I liked the product but the service could've been a little better. It was solar panel installation. C+.”

“I liked their quality of workmanship. They installed our solar panels. I’d give them an A-.”

“Solar Energy did our solar panel installation. They did a good job. They get an A.”

“They were great to work with. They did solar panel installation. They get an A+.”

“They were very responsive to all my needs. They did solar panel installation. I'd give them an A.”

“The people that came out to install were here from sunup until sundown, for seven days, until they got it done. I liked that.”

“My experience was great. They have good personalities. They’re good people to work with. They put solar panels on my roof. I’d rate them an A+.”

“Well I filed the paperwork to have the solar panels installed on Halloween, and they didn't get installed until March! I would say they're a D.”

“They were friendly, they were honest, and they were on time. They were everything you would want out of a service; it was amazing. They did solar panel installation; it was A+.”

“Pre-installation and post-installation were different. I made a couple of complaints, and they weren't responsive or as quick as I thought they should have been. They did solar panel installation. I’d give them a B+.”

“I like their expediting of things when getting the solar panels in for the installation. They’re A+. I already recommended them—and they put in a solar panel for my neighbor across the street.”

“Every interaction we had with one of their employees was excellent. They did what they said, they were on time, they came when they said they would, and they basically delivered what they promised. They installed our solar system—A+.”

“They were very easy to work with, they explained everything, and the solar panel installation went smoothly. They also worked a setup in order to get the solar energy credits, and that's one place where there has been a glitch. Overall, though, I'd say they’re an A.”

“Solar Energy World was very friendly, and they were very attentive. If you called after hours and left a message, they would return the calls the very next morning. They did solar panel installation. They’re an A+. I've recommended them to seven friends, so I’m very likely to recommend them.”

“Their personnel are very efficient, and very nice to work with. They did solar panel installation. I would give them an A. I think it's very fine quality. And they have very good customer service. I called and always got to speak with someone; and I got a good response. They were terrific.”

“Solar Energy World did everything they said they were going to. They were very helpful throughout the process. They made it easier to get it installed. That's a really big thing. They made it so much easier for the consumer to get solar panels installed on my property. Everything went well. Overall, I would give them an A for my experience. The only thing I didn’t like what that I called to get confirmation for arrival times and stuff like that, and I had to make a couple of calls to get an answer.”

“I thought my salesperson was knowledgeable, easy to communicate with, easy to get in touch with, and not pushy. I enjoyed working with the administrative staff. They helped out with facilitating approval from the HOA, who was not super cooperative. It was a pretty smooth process, even though it was a lengthy process, but that wasn't their fault. They did everything they could do. We purchased the equipment from them, they facilitated the financing for the panels, they did the installation, and they managed the process of getting permits, getting permission, establishing a meter with my power company, etc. There was a lot of different moving parts, and they pretty much managed all of them. I would give them an A-. Expertise was an A for sure.”

“They installed solar panels. I’d grade them a B. Their customer service was uneven. There was one woman in particular who was actually excellent, but unfortunately her role wasn't until later on in the process. My salesperson was very difficult to get ahold of and get answers from, which is very frustrating when you're trying to purchase a product. Otherwise, things were pretty much fine. There were some folks there that were amazing in their customer service, but my primary contact unfortunately could have been a little bit better.”

“My experience was very positive. Solar Energy is a relatively small company, and they're very customer oriented. When they came out to give us a presentation and quotation, we liked it; and they did exactly what they said they were going to do. The sales guy and the technical people who came out to install were all very professional. They’re A+. I was very impressed with the quality of work, and they did a very good job. They follow up, too. I already have recommended them to several, several friends. We certainly do promote them, because we're very impressed with them.”

“The experience was mostly positive. The installation and all was quality, but what was not relayed ahead of time was the fact that there are a number of external factors that create a delay as to when you can start using the service. And you have to rely on the current energy provider, and they have to sign off. And yet, even though you have an installed system, you can't use it, you're still paying for a solution that has not fully been implemented. The work they did was professional and satisfactory, and I'm very pleased with my system. I’ll give them a B+.”

“We have solar panels on our roof. It was a good installation. The salesman said we were going to get all these checks and everything, but it hasn't transpired. And he didn’t explain the loans correctly. All of a sudden, we had to come up with $1,. So a few of the things weren't explained as thoroughly as they should've been. But it was excellent work. They did it very nice. It looks very nice on the back of the house; you can't really see it unless you go out really far in the yard. They did a fine job they were very good men—excellent quality. They were great, they were very courteous, and very knowledgeable. We recommended them to our son, and our son has them on his roof.”

“They installed solar panels. They took us through the whole design process, told us about pricing, gave us options, guided us through the selecting of panels, and then they had their contractors install everything on the roof. I would give them an A. There was a period of time where things dragged on for a bit, and we could've used better communication with our sales associate about what those delays were, but it seemed that they just wanted to not have to deal with us. There was a moment where it felt like we bought the product, and we weren't hearing from them, and we weren't getting satisfactory answers as to why. And it sort of felt like 'Oh well we got the money, so we're not too worried about what the relationship is like going forward.' However, once we got everything up and running, it was fine, and it wasn't that bad in the end. I would definitely recommend them to a friend, and I have already.”

“The whole project, from start to finish, was 1 percent positive. They provided everything and installed everything. I'd give them an A+ for the work. However, within six months of us being operational, we had a situation where the system did not work for six weeks, and I was not aware of it because I was out of the country. I was watching my electric bills, and when my electric bill suddenly was hundreds of dollars more than it had been prior to starting the system, I had them look at it, and something on the system was not working. It took them two or three, maybe three or four weeks, to get somebody there to fix it. During that time, I was still paying for electricity. And they did not reimburse me for my expenses for electricity while the system was down. That's my reservation. During the installation it was an A, and when it came time to fix the system it wasn't working, so I'd call them a D.”

“The sales representative who was in charge of the project was very responsive and explained everything that was going to happen with the solar panel installation. They’re a B+. The design work could have been done to anticipate what the inspectors were going to be looking for. We had an issue with the inspectors who came from the utility company, and they felt that the work was not done according to the plan. They could've anticipated what the inspectors were going to be looking for because they do these installations all the time. Also, the installation crew could have been more timely. There were a couple of occasions where they gave me a window of time that they were going to show up, and I waited for that entire window, but they arrived at the very end of the window. So I was dissatisfied about that.”

“My experience was neutral. The construction and everything was fine. They were communicative, and everything went in. During post-construction, I just did not get the answers needed in terms of the support of the system. We lost maybe a month or two of our system not being on because we weren't getting the appropriate level of communication. I would say they need to do a better job at really giving you details of what to expect afterward. We're still kind of muddling through, even with the process with the solar credits and things of that nature. I sent an email to the owner, I guess it was the owner or president or whatever, but he never responded. I think they need to do better at just helping you understand the process once your system has been installed. I would say they’re a B.”

“They were very professional, they were responsive, and the work was done quickly. They did solar panel installation. I’d give them an A. Everything's been great so far. Occasionally, there was a bit of a lag getting here and back, but I didn't see any mess. I've already recommended them a bunch of times. A lot of people ask me, because I'm one of the only people locally who have them up, so I tell them about my experience. I highly recommended Solar Energy World because it was a good experience.”

“The sales representative was the main reason why I ended up doing the work with the company. He did a thorough job, not only in explaining the solar panels he was selling, but in explaining other people's solar panels as well. He let me know if it was a good fit for me or not a good fit for me. That was definitely great—A+. The quality of work was A+. The customer service was A+. And their punctuality was A+.”

“One of the most important things about my experience is that they educated me very well. And when I made requests for modifications, they listened to my reasoning behind it and complied with my request. They installed my solar panels, did an energy audit, and reinsulated the attic. I would give them an A+.”

“Solar Energy did everything they were supposed to do. They did an excellent job. They sent a really good mechanic down to hook it all up. I was really pleased with it. And anytime I had problems, they helped me straighten that problem out. I would highly recommend them, and I have highly recommended them. I give them an A+. I'm very satisfied with everything they did.”

“The workmanship, their customer service, and the crew that they sent out to do install the solar panels, was great. You couldn't ask for a nicer group of people. They were very conscientious about making sure that they didn't track anything into the house. They were a high-end contractor. They’re an A+ company. I've already recommended them.”

“The man who came to explain everything did a very thorough job. And he always answered questions when we called back, even after it was done. We’re satisfied with the overall outcome of the solar panels so far. We're still giving them feedback on the usage of it, so we're still kind of involved. They get an A. We have recommended them”

“Most everything went how I expected. The one thing I was disappointed with was the payment for electricity that makes the solar panel. At the time the guy said it would be around $2, per year, but it's much lower than what he said. I understand that’s not something that they can handle; it's markets. Other than that, they’re fine—A+.”

“There was a lack of communication once the system was done. I'm extremely happy with the job they did with the solar panel installation and with the quality of work, but the people that came out to my home, I think lacked good communication—B+.”

“I think they were very upfront about the cost, the forecast, and how they were doing the forecast. I felt like I understood why and what they were doing, and I could make my own judgement about the value of the forecast for cost savings. I'd give them an A-.”

“They did what they said they were going to do, in the time that they said they were going to do it, and at the cost they said they would. They did the installation and sold me the solar panels. They deserve an A. I already have recommended them to a friend.”

“They did a good job. They came in and did what they were supposed to, and everything has worked well. They did solar panel installation. I'd give them an A. It took a lot of time to get it through the county, but it wasn't their fault. I'd recommend them.”

“Did a great job. Met on several occasions. They were the only solar company that did not try to up sell the lease plan, which is not what I wanted. They were on time, no issues. Follow-up was good, and they responded quickly to my technical questions.”

“They gave us rather unprofessional handwritten proposals. They did solar panel installation. They also recommended a solar renewable energy credit dealer. Overall, for everything, beginning to end, I would say they’re a B+.”

“They came to complete the house, and they were available when we had any questions. I thought they were transparent in their pricing. Overall, I thought it was a great experience and great solar panel installation—A+.”

“They have an excellent product and are good to work with. They installed 33 solar panels on my roof. They deserve a B+. One thing didn't go smoothly at one point, and they didn’t double-check it.”

“The whole sales process was really good. Overall, the install went really, really well. They were very clean and courteous for the most part. I’d give them an A- for the solar panel installation.”

“The solar panels went up and were in place very efficiently. I didn't like the sales rep, but apart from that, it was fine. I give them a B. The price was good, and everything worked fine.”

“They did what they said they were going to do, and they provided a valuable service. Solar panel installation was the work. They get an A+. I already recommended them to several friends.”

“They were very attentive, and whenever there's been an issue, they've been able to come out right away. They did solar panel installation. It was A+. I’m very likely to recommend them.”

“We had good customer service and no real problems with our interactions. The installation was the work they did. I'd give them a B. I already have recommended them to other people.”

“I thought they were quick to finish the installation, so that was good. They did our solar panel installation. I would say they’re a B. They left some material at my house at one time, but overall, it was good.”

“The install crew was great. They seemed to be honest, and they took care of everything. They installed about 45 panels, and it was A+. I already have recommended them.”

“They were just great with the installation. Everything was great, including the crew they sent out. Everything was as they said they would be. They’re A+.”

“When they were in the attic installing the panels, they stepped through our master bedroom ceiling and everything collapsed. They get a B.”

“They were excellent all the way through, and there were absolutely no complaints. I’m likely to recommend them, and I have several times.”

“They were pretty free with the information, and answered all the questions I came up with. They installed solar panels on my roof—A-.”

“Solar Energy World did the installation of our solar panels. They did a good job. I’d give them a B.”

“Solar Energy World was good; A+. Their quality of work was good, and their customer service was good, too.”

“Solar Energy World did our solar panel installation. We like their product. They get an A. I already have recommended them.”