Rutter Roofing & Exteriors

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"Working with Rutter was a great experience in a sea of lukewarm to even terrible experiences we've had with various trades throughout our home renovation. Rutter was not the least expensive option but we feel like we got a great value for what we spent and would choose Rutter again in a heartbeat. Every step of the process from the initial sales visit through our final payment went smoothly and was handled efficiently and professionally. Our project stretched out over two years from when we signed the contract and made the deposit to when we finally finished work due to delays on our end and all of the Rutter staff took great care of us for that entire time. I highly recommend Rutter! Keep up the good work!"

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"So far so good, not even half finished with complex roofjob"

"We recently hired Rutter Roofing to replace stucco siding with hardie board. Shaw was our project manager, He was great, he always was able to give answers. He and his crew members were hard working and friendly. Very satisfied!"

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"Kevin, Sean and Junior's team were amazing! So meticulous with their workmanship. They cleaned up daily and were great to work with - we'd highly recommend!"

"Rutter installed a new roof at my house two years ago and just finished installing Hardie board at my store. Excellent job on both. I highly recommend Rutter Roofing !!! My salesman Greg Grosso is excellent !!!"

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"I have nothing but praise for Rutter Roofing. From the quality of the work to the communication, I am entirely pleased with the company."

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"Rutter Roofing was professional and did a quality job. They were friendly, very informative, and I would absolutely recommend them to anyone. "

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"Great to work with. On time and on budget."

"Work, once started, was very well done. Sales guy dropped the ball and made me wait 6 months for the project to begin."

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"Everything was very professional. The finished product has continued to look good since the installation and the installers were courteous and respectful. The foreman fielded my questions and concerns with care."

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"Great job"

"As of now, I have not provided any recommendations to friends/family/neighbors for Rutter due to the damage they did to my interior drywall during the installation of 4 skylights and the fact that they never fixed it (which still looks terrible)."

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"I have recommended friends"

"They did an excellent job with the siding, however afterwards i had a small repair I asked them for (wasn't looking for free), they came out took a look and never contacted me again. I even called and texted the PM twice."

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"Pleasant, knowledgeable, and concerned with customer satisfaction. Very accommodating of my complicated schedule."

"Your salesman Horace is fantastic, he could sell you a paper bag! When you get to the next step and the crew shows up and you specifically asked for the "A" crew and you receive the "D" crew, things go way down hill from there. The crew broke branches off my dogwood, flattened my bushes, destroyed by brand new deck. It was a nightmare. Granted Rutter paid to replace my deck but still what they don't understand if all the TIME & FRUSTRATION you the homeowner goes through again to accomplish this especially when your home was perfect, before you needed a new roof. Stinks."

"When I hired Rutter I assumed it was a family business. The roofers were subcontractors who sat in their van and smoked for quite a bit of time. It was quite unsightly for the neighbors and dirty with the cigarette butts in front of the house. The siding was also subcontracted. When the siding was being worked on in the front of the house, the workers failed to report to me, or the job foreman, that the roof was in serious need of attention. Because of this I had a subsequent leak in the front of the house. I contacted three other roofers to give me a bid on the roof and all three stated that the issue was obvious and should have been communicated to me. It would have been professionally responsible for them to just report the issue. Because it wasn’t reported, I have incurred a roofing bill that is almost as much as the Rutter bill. It would have been more cost effective to add the job onto the initial job."

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"Overall, I think we were satisfied with the final job. Getting things scheduled was a challenge but when the job started things mostly went well. The actual crew did a great job and even seemed to be having a good time while they worked. The final result seems to be fine, and clean-up went mostly well. One concern is that at the beginning of the work another expert(?) showed up and he and the crew chief spent a bunch of time reviewing the work outlined in the sales plan. They said we somehow might need a different/added approach for our front roof and that change from the proposal would only cost us $$$ more. That whole interaction seemed like a sales spiel, that it was part of the plan and their job to come up with something that would add to the overall project cost (and income for Rutter Roofing). The original inspection and plan of work seemed to be very complete and professional - this add-on stuff seemed much more like a guess and just to get more money. And in the end, that add-on part for the front roof didn't happen. Although then we somehow did need some rather expensive plywood panel replacements on the back roof part that of course we could not question... Bottom line is that the guys in the crew were great, did a very good job, and the outcome seems to be well done."

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"The cost was in line with other providers but they are a local company with neighborhood ties so I trust them. The upgrades made me feel good about the roof lasting problem free."

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"Would absolutely recommend them to a friend or family."

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"Everybody at Rutter was polite, responsive, and prompt. I have already recommended Rutter to a neighbor."

"very professional, timely work"

"Very satisfied with management and labor! All hard working & courteous."

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"Rutter was reasonably priced, communicated well about project timelines, and completed the job on time. I couldn't have asked for a smoother experience"

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"Fixed a problem that no one else could find."

"Estimates were reasonable; work was performed carefully and well"

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"I’ve been working with contractors for over 15 years professionally and personally. Rutter Roofing is what you hope for when hiring someone to do work for you… especially when they’ll be at your home AND you care about the details / have a specific “look” you’re going for. We had them put new siding, gutters, downspouts, and aluminum capping on our home. Greg Grosso went above and beyond helping us achieve the design we wanted in a super tough climate where material availability is constantly changing. And our assigned PM during install was also very sensitive to how we wanted things to look and made sure everything was exactly the way we wanted before cleaning up and closing out the job. I highly recommend Rutter Roofing."

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"Although there were some misses in the estimate, the change notice to correct them were explained in detail and were corrected in later project phases. I will recommend Rutter Roofing to others in the future."

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"I am very happy with my experience having siding replaced on my home and the quality of the job was excellent! I will have them install a new roof when it’s time."

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"Wonderful to work with, very satisfied."

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"Rutter roofing has serviced my home for years. They are dependable, honest, and have good pricing. They hire top quality people. I can not recommend them highly enough."

"May be"

"Rutter met all of our expectations - cost, expertise, workmanship, and problem resolution. We wouldn’t hesitate to use them again."

"Reliable, highly skilled, professional and friendly. Have used them twice for different roofing sections at my business. Won't hesitate to do so again. Highly recommended."

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"I cannot say enough good things about this company. We are repeat customers because of the great people and clear communication. They do a great job of managing expectations regarding timing. Also, the quality of work is top notch. We are once again very pleased with the service and end product!"

"GREAT WORK - QUICK AND THOROUGH. GOOD CRAFTSMANSHIP."

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"Quality work, About 1 year since installation with no signs of defects in workmanship or leaks."

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"Customer service was good and very responsive"

"Rutter did an insulated TPO roof on my own home. Extensive tearoff all new sheathing ,rigid insulation and commercial membrane. The work was excellent and ran smoothly. I own a construction company and would highly recommend. Brian the superintendent communicated daily and was integral to the success of the project."

"Was very clear on what needed to be done, got to it and was very thorough in cleaning up"

"I can't see the roof as it's flat and I can't get to it, but it hasn't leaked in the almost 2 years since it was installed."

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"Alex K. was a first rate project manager. We were able to work with him to get an accurate quote and fully understand the costs associated with the work done to our house. He created clear expectations on cost, materials, and the timeline for the work.Shawn was great as a site/crew manager. He had an answer to every question, explained the scope of the work each day, and was present at the house at least once (often twice) per day to make sure the site looked clean and to inspect the quality of the work. Milton, the crew chief, clearly took pride in his work. The house looks completely different with the Hardie Siding replacing the stucco. It looks great, and we don't have to worry about what was lurking behind the stucco anymore. People drive by and slow/stop to look at the house. It is nice to have the benefit of a brand new look as well as the piece of mind coming from great craftsmanship and quality product."

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"We had a very complicated roofing job and the Rutter team did excellent work. The Project Manager was very responsive and made sure everything was satisfactory. The workers were good craftsmen and very diligent. The overall result is great."

"The entire project was run very professionally. We did a very large project, Roof on a 4,000+ sq. foot house , the original siding was removed on 3 sides and the stone/stucco on front was removed and replaced. A porch was added also - our project manager stayed in touch with all of the different people needed to complete. I would absolutely recommend Rutter Roofing to anyone."

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"I needed a few shingles replaced. When I called Rutter they came quickly as arranged. The estimate was sent promptly. Work was done efficiently and well."

"Completely professional and proactive, from initial contact through end of project."

"I needed a roofer because of an immediate leak I had in my master bedroom ceiling after a really bad rainstorm. I called Rutter Roofing because of advertisement I heard on a trusted radio station. I found that they do not effectively communicate regarding anything about about the job. When calling to schedule my appointment, if I didn't get a person and had to leave a message, they never called back. So I had to repeatedly call to finally get someone. That person didn't do the scheduling and was told me someone else would be getting back to me to schedule but they couldn't tell me how long it would take to hear from them. Never heard back so after a few days, I called again and complained and finally got the scheduling person. But they couldn't give me a timeframe, best they could do was that I was on the schedule and it would be "several weeks" before they could come out. The day before, I got a call from the roofer that he would be out the next day. A little more notice would be nice so I could move things around in my schedule. First thing roofers told me just based on age of the house without even inspecting the roof is that I should consider getting a new rood immediately. I explained that I needed immediate remediation of a leak in a specific area. I showed the damage to the master bedroom ceiling so they could see where the potential leak was and all they did was replace a few shingles. Next bad rainstorm the leak in my master bedroom was worse causing thousands of dollars worth of damage. So Rutter Roofing didn't find the problem and didn't fix the problem. After that experience, I called another roofing company that immediately found the issue and resolved it and when I asked them about getting a new roof, they told me after inspecting it, that I would be good for anther 8-10 years before having to consider a replacement"

"Great job. Finished on time"

"OUr siding looks great! I was kept well informed throughout the process and all of my questions were answered in a timely manner. The workers worked from morning to night and finished installing the siding quickly and efficiently."

"The Rutter team kept us fully informed on what was happening with the project. Gave full details on any items that would expand the cost of the project."

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