PJ Fitzpatrick, LLC
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

PJ Fitzpatrick, LLC has received 4.7 out of 5 stars based on 920 customer surveys conducted through Our Research Partners.
5
748
4
99
3
42
2
24
1
7
1st year as a Best Pick Call
"As one of the most trusted names in home improvement, PJ Fitzpatrick has been providing quality service to homeowners since 1980. Our goal is to leave our customers 100 percent satisfied and to provide the best in siding, roofing, doors, windows, baths, gutters, insulation, and more."

Pete Fitzpatrick | Founder
Company Information
Services Offered
PJ Fitzpatrick, LLC, installs and replaces vinyl siding for residential customers. The company also offers roof, gutter, gutter cover, exterior door, and exterior trim repair and replacement; window replacement; tub-to-shower conversions; attic insulation replacement with roof replacement projects; and free estimates.
Services Not Offered
The company does not offer flat roof or pole gutter services.
Minimum Job
A four-window minimum is required.
Warranty
The company honors all manufacturers' warranties on materials and matches the warranty with a guarantee on installation and labor.
Company History
The local, family-owned company was founded in 1980 by Pete Fitzpatrick.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
21 Industrial Drive
New Castle, DE 19720
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
PA011323

Compiled Score:

PJ Fitzpatrick, LLC has received 4.7 out of 5 stars based on 920 customer surveys conducted through Our Research Partners.
5
748
4
99
3
42
2
24
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/12/2022

No review comments provided

Review by
07/09/2022

No review comments provided

Review by
07/08/2022

“Job started before the promised date. The work was done expertly and options were discussed when there was a glitch, and they did a great job.”

Review by
07/07/2022

“Pleased with the way my house looks.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/06/2022

“They were knowledgeable and communicated well throughout both projects”

Review by
07/06/2022

“Great crew! Great job!”

Review by
06/30/2022

“They did not complete the work they were supposed to do.”

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

No review comments provided

Review by
06/27/2022

“HAD MY ROOF AND SIDING DONE BY PJ.,THE OFFICE IS TERRIBLE ABOUT COMMUNICATION ,HAD A NO SHOW /NO CALL. WORKERS ON ROOF WERE VERY GOOD.THE 2 GUYS WHO DID THE SIDING WERE GREAT !”

Review by
06/27/2022

“I would do the opposite and warn people to stay away!”

Review by
06/25/2022

“Took 5 months to start the job”

Review by
06/24/2022

No review comments provided

Review by
06/20/2022

“Outstanding workmanship. Very friendly.”

Review by
06/20/2022

No review comments provided

Review by
06/19/2022

No review comments provided

Review by
06/17/2022

“We never got a responce to our request for two white vertical end spouts we wanted in addition to the siding done.”

Review by
06/15/2022

“Work was completed quickly. It is cosmetically pleasing, but some installation techniques that I had corrected have me question if everything was completed properly, especially areas like the roof and gutters that I can’t see easily.”

Review by
05/30/2022

“Whole process was great, from initial meeting to completion of the siding.”

Review by
05/30/2022

No review comments provided

Review by
05/30/2022

“Lack of response to finish work on house (need one more shudder put on) and also asked to receive itemize bill and copy of warranty a few times, I'm still waiting for that.”

Review by
05/29/2022

No review comments provided

Review by
05/29/2022

No review comments provided

Review by
05/26/2022

No review comments provided

Review by
05/26/2022

No review comments provided

Review by
05/24/2022

“After having a great experience with P.J. Fitzpatrick on siding installation, we decided to give the front door entryway a try with them. We had our meeting with a sales rep who was knowledgeable and helpful, and we are eagerly awaiting for final measurements to be taken for our door and sidelights to be ordered so installation can be done.”

Review by
05/24/2022

No review comments provided

Review by
04/28/2022

“They are very professional, and very conscientious regarding customer needs and concerns.”

Response
Great news Letita! This is exactly what we like to hear. Thank you for your review and for your business!
Review by
04/28/2022

No review comments provided

Review by
04/25/2022

“The work was great crew professional. The wait time for the work to be started was inexcusable and communication was poor.”

Review by
04/13/2022

No review comments provided

Review by
04/12/2022

“I like the service. All the people who worked with me were very nice and very professional.”

Review by
04/11/2022

“They were very considerate and in tune with our needs. They cared about how we felt about what they were doing. If anything came up they didn't do anything until they talked to us. They were very good and caring workers.”

Review by
04/11/2022

No review comments provided

Review by
04/11/2022

No review comments provided

Review by
04/10/2022

No review comments provided

Review by
04/08/2022

No review comments provided

Review by
04/03/2022

“Given the lack of communication and the post job failures, I would probably not recommend for this work. If I did, I would definitely make sure they were aware that they had to keep on the PM about job issues. I should have pushed harder on the post job cleanup and punch list.”

Review by
03/24/2022

No review comments provided

Review by
03/22/2022

No review comments provided

Review by
03/22/2022

“The installers were efficient, very polite, and answered my questions adequately. They pretty much did the work as they promised.”

Review by
03/11/2022

No review comments provided

Review by
03/09/2022

No review comments provided

Review by
03/02/2022

“Professional and eager to get the job done.”

Review by
03/02/2022

No review comments provided

Review by
03/01/2022

No review comments provided

Review by
03/01/2022

“They did a great job. My project manager was on top of everything and got it done to my satisfaction.”

Review by
02/28/2022

No review comments provided

Review by
02/28/2022

“P.J. Fitzpatrick's prices may be higher, but the detail of what they include in their estimates and quality of work makes it worthwhile. There was a lot of detail in the work they did. The quality of work exceeded what others were quoting, even with the prices being lower.”

Review by
02/28/2022

No review comments provided

Review by
02/28/2022

No review comments provided

Review by
02/25/2022

No review comments provided

Review by
02/25/2022

“Here was my experience: The week before the installation I was called to confirm everything. I was told the balance due was the full price. I told her that we had already put a deposit down of half. She said she'd look into it. After the project, an invoice was sent for the full amount. Required an extra phone call to get it sorted out. Day of the project, materials were dropped off at 730 but no workers were there. I had to reach out twice by 11am before hearing it would not be done that day and they would come out the next. Following day nobody shows up. I again have to reach out multiple ways, texting and calling and hear nothing. My wife called a few hours later and got ahold of the project manager and found out they were actually coming out the next day. During the project, we told the workers to let us know when they would need to go to the backyard to work, so that we could bring our dogs inside. An hour into it, a worker had gone into the yard and was knocking on the back door asking me to bring them in. Then he was about to do work on the wrong back door. Fortunately I stopped him before he did anything, and he said he didn't realize there were multiple doors. And when he left the yard, the gate was not shut. Most of the work that was done seems fine but a small gap was left between the garage door and the wall, which required another crew to come back a couple weeks later to fix. Once the first crew completed the job, they did not clean up well. The excess supplies were stacked next to the dumpster but there were dozens of nails and debris on our driveway and in the yard. We had to spend an hour in the dark clearing the driveway so we could bring our cars in. The next day they took the excess supplies but we were still finding nails and debris in the driveway and yard. My wife contacted the project manager about it and he said that he would have someone come do a magnetic sweep and clean everything up. Since the project we've also been having issues closing our garage door. The sensor is green and there isn't anything blocking it but it often takes multiple tries to close it. On Monday, my wife texted the project manager asking him if he could come check on this issue as well as when the cleanup would happen. He said he would try to come out the following day and he would schedule a cleanup. Nobody ever came out to clean and we didn't hear from him for a week and half and that was only after I had talked with someone from QA about the gap in the garage door. Then for the 2nd job where they came back to fix the gap, they did not arrive during their scheduled time (between 7-9) and I again had to initiate a conversation to find out why they were late (working on another job but it was scheduled the night before) and when they would be arriving (10:30). Eventually everything was completed and in the end and the workmanship seems to be fine. They did take some money off the invoice due to all the inconveniences, which was nice. However, overall it took 8 months to complete the job when initially it had been promised to be completed in 3. The whole experience was very frustrating, and it was primarily due to terrible communication and disorganization. I would not recommend PJ's for any future jobs.”

Review by
02/25/2022

No review comments provided

Review by
02/10/2022

No review comments provided

Review by
02/08/2022

“It cost me $520 to replace a tire, but I like their work on my house to clean up. So I will give them zero. I had to pick up over 200 nails with a magnet. The manager went over the field, but I don't think it worked; two tires needed to be replaced, and one of them was high-performance tires that cost me $520! They did an excellent job, but it was more expensive than I expected!”

Review by
02/01/2022

“They are professional, reliable, show a genuine concern for the customer, and also include the cost to meet the customer's needs!”

Review by
01/28/2022

“They went above and beyond. I will absolutely use them again if I have any needs on my house. They were very professional, affordable, and had huge work ethics. I would absolutely recommend them to any of my friends.”

Review by
01/28/2022

No review comments provided

Review by
01/28/2022

No review comments provided

Review by
01/26/2022

No review comments provided

Review by
01/26/2022

“Not the cheapest around, but worth every penny.”

Review by
01/19/2022

No review comments provided

Review by
01/18/2022

No review comments provided

Review by
01/17/2022

No review comments provided

Review by
01/17/2022

No review comments provided

Review by
01/15/2022

“Everyone was very professional. The job was well organized and the siding team were skilled, trained, fast & efficient”

Review by
01/15/2022

No review comments provided

Review by
01/11/2022

“We always used small single man contractors for home installation jobs, but this time we thought we would go with a larger professional contractor. It was dynamic letdown and we cannot recommend PJ Fitzpatrick for siding installation to anyone, especially friends.”

Review by
12/22/2021

“Yes - Dave Zimmerman was outstanding in explaining and also connecting us to a flat roofer who did the first part of the job.”

Review by
12/09/2021

“Very thorough and professional. The installers do not cut corners just to get the job done quicker.”

Review by
12/08/2021

No review comments provided

Review by
12/08/2021

“Despite having to reorder materials the work was well done and cleaned up immaculately”

Review by
11/23/2021

No review comments provided

Review by
11/23/2021

No review comments provided

Review by
11/13/2021

No review comments provided

Review by
11/08/2021

“Not at this time...”

Review by
10/20/2021

No review comments provided

Review by
10/20/2021

“See answers below”

Review by
10/15/2021

No review comments provided

Review by
10/15/2021

“They didn't get a permit from the town. So once they started they ripped off all the siding and the town shut us down due to no permit. Our house sat with tieback wrapping for weeks while we waited to get the permits from my town. They did not pay any attention to my plants or flowers. They trampled everything, they did not put down tarps, so paint chips were all over my mulch. The other big thing is when they messed things up, and I would point it out, the project manager would say “it wasn't me”. He denied responsibility for anything he messed up. I discovered that they just put siding over rotten wood instead of replacing it like they were supposed to.”

Review by
10/01/2021

No review comments provided

Review by
10/01/2021

No review comments provided

Review by
10/01/2021

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
10/06/2020

No review comments provided

Review by
08/27/2020

“P.J. Fitzpatrick was very thorough, and I knew exactly what I was getting. I used them because I had used them previously.”

Response
Awesome! Thank you for your review and for your continuous business!!
Review by
07/30/2020

No review comments provided

Review by
07/27/2020

No review comments provided

Review by
07/25/2020

No review comments provided

Review by
07/01/2020

No review comments provided

Review by
06/26/2020

“They do quality work and have quality products. You can't get much better than the quality that they give.”

Response
Thank you for your review Angelina!! We appreciate your business!!
Review by
06/25/2020

No review comments provided

Review by
06/23/2020

No review comments provided

Review by
06/20/2020

“I would absolutely recommend PJ Fitzpatrick. The guys that did the work had such pride in their craft.”

Response
Great Donald!! Thank you so much for your review and for your recommendation!!
Review by
06/18/2020

No review comments provided

Review by
06/18/2020

No review comments provided

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