An Exterior, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

An Exterior, Inc. has received 4.7 out of 5 stars based on 111 customer surveys.
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8th year as a Best Pick Call
"Because of my belief in hard and honest work, I select my employees with great care. The result has been a well-earned reputation for exceptional quality, professionalism, and timeliness. Because we maintain separate roofing and siding crews, our response time is minimal and the quality is never compromised."

Se Woong An | President
Company Information
Services Offered
An Exterior, Inc., offers siding, window, and trim replacement for both residential and commercial customers as well as installation for new construction. In addition, the company offers limited carpentry services.
Warranty
The company provides a one-year warranty on jobs over $500 and a five-year labor warranty on siding, window, and trim replacement.
Company History
Se Woong An founded An Exterior in 1989 and remains its president. The company is local and family owned, with Se An's brother Min An serving as the vice president.
Employee Information
An Exterior's employees drive marked vehicles.
Licenses
#2705018673
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

An Exterior, Inc. has received 4.7 out of 5 stars based on 111 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/08/2017

“I've been doing business with them for many years, probably close to 30 years. They have done gutter and siding, so far. I would grade the overall experience with an A. I would likely recommend them to a friend.”

Review by
06/25/2017

“They did a great job. They were very responsive. Work was done mostly very well. If there were any issues that we needed to work out, they were quick to respond. They did the siding and roofing. I'd give them a B+ overall.”

Review by
06/25/2017

“I keep hiring them all the time. The quality, the cost and the craftsmanship is just impeccable. They have done siding, windows, and roofing. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/25/2017

“An Exterior did siding. I thought they were very competent, they knew what they were doing, and they did a good job. I'd rate them as an A, and I would recommend them.”

Review by
06/25/2017

“They were hardworking, easy to deal with. They did siding work for me. I would grade the overall experience with a B. I would highly recommend them.”

Review by
06/25/2017

“I've used them over the years so many times. They've done roof work, siding repairs, gutters, all exterior type of stuff. An Exterior gets an A+.”

Review by
06/25/2017

“They were very prompt. They had good response time. They did roofing for me. I would rate them as an A+. I would highly recommend them.”

Review by
06/25/2017

“They just took care of the work, and it was hassle free. I'd probably give them a B+.”

Review by
06/25/2017

“They did work for me a couple years ago, a year ago. Unbelievably the best. I would use them again. They were quick. I called and left a message. Somebody called me back rather quickly. I told them what my problem was; they gave me a quote over the telephone and set something up quickly. The person who came, I had some suggestions on what I liked for him to do. He took my suggestions and decided that those were feasible and did the work. The costs were reasonable. They were great. I had some exterior siding that had bubbled and warped. We were getting water behind the siding and damaging the drywall inside of the house. He moved some existing siding off the side of the house and repaired the side that was bubbled, then took the new siding that he had brought and put it where he had taken it off to repair. The reason for doing that, and this was my suggestion, the original siding was already there for ten years or so and it was already bleached by the sun. It was in an area that was visible to people, so he took the old siding that was still good and put it in the repaired spot and put the new siding, which was more yellow in color than the original, and he put it in an obscure place where it wouldn't be noticed anyway. I'd give them an A grade.”

Review by
06/25/2017

“They were pretty communicative. They did have to reschedule the work because of a ladder, but they didn't leave me wondering whether they were going to do that. They said what they were going to do, did what they said, and made it easy for me to manage my schedule and manage the work. They repaired some siding that heavy weather had blown loose on the side of my house. I would grade the overall experience with a B+. I would probably recommend them.”

Review by
06/25/2017

“We've had several positive experiences with them. They did both roofing and siding. We liked what they did, and we had them re-side our whole house. Then we had a problem with a leak in a roof that's got a roof vent on it, and they ripped it all out, replaced the vent, fixed it, and we've not had a problem since. I would grade the overall experience with an A+. I really would recommend them.”

Review by
06/21/2017

“I use An Exterior all the time. I'm a realtor. I recommend An Exterior for roofing jobs and siding jobs, and they've always done very good. I like their timeliness. I like their representative, Matt, and Kim as well. They do a fantastic job, and their prices are very reasonable. I'd give them an A+.”

Review by
06/21/2017

“They were able to come out quickly and get it fixed quickly. A storm took off some of the siding on my house, and I was getting ready to sell my house and I had to get it on the market. I'd give them an A+ rating. They did it all fast. It was a pretty small job. I'd recommend them.”

Review by
06/21/2017

“They prepared some aluminum siding on our house. They came out in a timely manner, as they said they would, accomplished what they did, and the young man that I dealt with was very informative, so it all worked out fine. I would give them a B.”

Review by
06/21/2017

“They were able to take on a small project. They did siding for me. I would grade the overall experience with an A. I would recommend them.”

Review by
06/21/2017

“I'm just being picky; they didn't do exactly what I asked them. That was it. They did exterior trim work for me. I'd give them a B overall. They were clean.”

Review by
06/21/2017

“He's super friendly and looked for other things that might need help and offered solutions. They did cleaning and power washing of the side of the house. I'd give them an A+.”

Review by
06/21/2017

“They came on time, they finished the work on time, and they gave me an estimate, and I think everything worked out fine. They didn't do one instruction that I had asked them to do but outside of that, they were all good. I would give them an A- overall.”

Review by
08/25/2016

“They were very nice, courteous, reasonable, and on time. The work was well done. They re-sided our house, put on a new roof, put up new gutters, and installed all the edge pieces and everything. I'd give them an A.  ”

Review by
08/25/2016

“They came, did the work, and they did a good job. They've done a lot of work for me. They’ve done siding and roof repair. I'd give them an A. Their quality of work was good. They were on time, and they cleaned up after themselves. They seemed to know what they were doing.”

Review by
08/25/2016

“We had a lot of siding work done to our house. When the lead guy was here, it was very positive. When the lead guy was not here, however, the guys stopped putting the siding on according to specifications. They were supposed to put nails in through the two-by-fours on the side of the house, but they were just slamming nails in with the nail gun anywhere. Because of that, I'll give them a B grade. They tried to do a good job; it was their workers that weren't so good. They were also on target with punctuality.”

Review by
08/04/2016

“I had a great experience with them. They put on a new roof, new copper flashing, new gutters, new shutters, and they repaired some wood rot and the older flashing. I also had some leaks in the roof and in the ceiling. They were extremely neat, especially with the nails and all that stuff that comes off the roof. They were always on target. They were on budget. They were probably half of their competitor’s price, and the quality was amazing. I'd give them an A+ on everything.  ”

Review by
08/04/2016

“I own a property management business and we use An Exterior a lot. They did siding and downspout repair for me. They're fast and their price is fair. I'd give them an A. Sometimes their billing is a little messy. Sometimes they're a little behind, but we're not the normal customer that pays when they're standing at the door. We do the work and we pay them on a monthly cycle, so sometimes they'll send us a bill a little too late. Most people wouldn't complain about that.”

Review by
08/04/2016

“They did siding for me. I liked their price. I'd give them a B. They told me they were going to be here—they were going to start on a certain day—and then they showed up to set up the scaffolding. After they set up the scaffolding, they were supposed to leave and come back the next day, but they didn't. They asked to do the work then, even though they told me they were going to come later, and it messed up what I had going on. They didn't do what they said they were going to do, but it was completed on time and their quality of work was great.”

Review by
08/04/2016

“They did a bunch of different things for me. I may use them again but there wasn't anything outstanding. It was mediocre work, not exactly satisfied. I'm not likely to recommend them to anyone.”

Review by
08/04/2016

“An Exterior did good work. They had to replace some siding and some vinyl roofing. They were prompt. They showed up on time. They were very thorough and did a good job. I'd give them an A.  ”

Review by
08/03/2016

“An Exterior has always been a great company to do business with. We would not hesitate to contact them for our home improvement projects. They are second to none for their products and the installation of them.”

Review by
07/27/2016

“They did some siding work for me. I thought they were very respectful. They worked well, were on time, and the budget was fine. I'd give them an A.”

Review by
07/27/2016

“An Exterior was great. Ten out of ten. They did gutters, vinyl siding, and aluminum wraparound for the awning.  ”

Review by
07/27/2016

“They did siding, gutters, and roofing for me, and they did a good job. I'd give them an A.”

Review by
07/27/2016

“They did pretty good. They did a small repair so they didn’t spend much time on it. The quality is good. I would give them an A.”

Review by
07/27/2016

“They did exterior trim work for the house. They're no-nonsense and so they did the work with no issues. I'll give them a B+.”

Review by
07/27/2016

“They disappeared a couple months to the point where I was already trying to find someone else to do the work, and then they popped back up and did a poor job. They did some minor roof repairs, a chimney cap, and some vinyl siding repairs. There was one gentleman that did the vinyl siding. He did nice work. He did a good job, but the roofing guys were supposed to provide some modest wood and they only got about half of it and left the other half back. I'd give them a D.”

Review by
07/27/2016

“They replaced my roof and put aluminum trim over the wood trim. They subcontracted out for the gutters and downspouts. I think they did a good job. They did it relatively quickly and cleaned up relatively well. They had two stopping points that were supposed to have been handed over for a follow-up. The supervisor told them about one, and someone came out to finish it, but he neglected to tell someone about the other one and it rained on the exposed roofing—I think there was a problem with communication. I'd give them a B+.”

Review by
07/27/2016

“They did our roof and our shutters. They were quick and they showed up on time. They did the work, the work was done nicely, and they cleaned up after themselves when they left. They were fantastic. They were great. I've worked with a lot of contractors and they do a really good job. I'd give them an A+.  ”

Review by
07/27/2016

“They've been working for me for 2 to 3 years. They're awesome. They show up when they say they’ll show up. They've got a reasonable price, they’re trustworthy, and they leave no messes behind. They’re professional, too. They've done roofing, siding, and a lot of different things for us. They get an A+.  ”

Review by
08/31/2015

“They're terrific. They did siding repair. They recently did a fan installation, an attic fan. They did all the roofing work on our house when we built it, they did all that work, and over the years, I've called them whenever we've needed anything roof related. They're very good. They come exactly when they're supposed to, they're reasonably priced, their people are friendly and professional, and I would never use anyone else for a roof job. They did the roof on our house, and I've used them since the beginning. They get an A+ from me.”

Review by
08/28/2015

“BIASED - They did work on my roof and my siding. I liked that when they came out they were very efficient in what they did. They understood exactly what I wanted them to do, and they did it. It was that simple. If I remember, I had a pipe going through the siding that they had to cut into, and then they put a mesh over the gutters to prevent the leaves from going in there on the back of my house. I found them because my daughter knew the owner. I'd rate them as an A. They were very good; it came out perfect.”

Review by
08/28/2015

“I think all of the aspects of their work were very good, but I was especially excited about the fact that they left everything so clean. Things were all over because they were doing a lot of work, but when they left, there was not a nail in the driveway. Every aspect of what they did turned out very well. They put siding on and a new roof on, and they did some aluminum enclosing work around some of the windows and doors. They’re a very good company—A+.”

Review by
08/28/2015

“They did a great job. We had a portion of the siding put on, and they did a really good job. We had a bay window that was wooden, so they wrapped it. They fixed the rotten wood, wrapped it, and did the siding. My neighbor told me about them. The company gets an A.”

Review by
08/25/2015

“I'm a home builder, and when I send out plans for bids, they're typically the first people back. Probably almost every time, they're the first people back with a proposal. I think the prices are fair. I could probably find somebody cheaper, but they're fair, and they do a good job, and the people that they send are qualified. Their supervisors, when they say they're going to be there, they show up. Their cleanliness is good. They're one of our better subs, I would say, and we have excellent subs. They do roofing, siding, and gutters. I'd say they deserve an A.”

Review by
08/25/2015

“They came out quickly and took care of the problem, and I didn't have any issues with the quality of their work. They did aluminum siding replacement and gutter replacement. A friend recommended them to me. I'd rate the company as an A.”

Review by
08/25/2015

“They showed up on time, when the appointment was scheduled. When they got involved in the siding repair, it was more difficult than was visually apparent. They were able to follow through quite easily. They had quite skilled workers. They did siding repair in both cases. I even used them for some siding issues at my daughter's house, so I'd highly recommend them. A+ would be my rating for the company.”

Review by
08/25/2015

“I didn't actually see them do the work, because they did it during the day, but they did good quality work, and the pricing was reasonable. On the front of the house, the gutters had come loose and the fascia board had somehow blown away, so they replaced the fascia board and reattached the gutter in the front. A friend of mine who is a contractor recommended An Exterior to me. I'd give them an A.”

Review by
08/20/2015

“I know An Exterior. They did a fine job. They did gutters and downspouts on our detached garage. There was no roofing or siding work. I chose them because of ratings and price. I'd recommend them—I'd use them again. I'd give them an A.”

Review by
08/20/2015

“An Exterior did some replacement and some repair of HardiePlank siding. I found out about them from the Best Pick Reports. I was, frankly, having trouble finding anyone. It wasn't a very big job, but An Exterior was quite responsive, and they did some nice work, I thought. It was a good recommendation. I'd tell anyone to definitely get a quote from them. They're punctual, and they did their work quickly. I watched them, and I think they did a very good job, so I’d say to certainly consider them for a job that involves siding. They’re A+. I had no issues with them.”

Review by
08/20/2015

“They were stellar. They were A-one, period. I would have them do roofing and siding, and these guys know the material—they know the specifications of when it can be installed and when it can't. They know exact details about everything, like expansion joints between for siding so it doesn't buckle. They did HardiePlank siding on the backside of my 9,000-square-foot house, and their workmanship was incredible. Then, I had a roofing contractor that started, but I fired them. So, they came in, and not only did they take over the roof, but anything that wasn't done correctly, they said they would not roof over. They did it correctly. I would absolutely recommend them. They did the gutters, they did the roofing, and they did the flashing. They knew exactly what they were doing. Sometimes you deal with some idiots that do not know, and they install HardiePlank siding without a slip joint. When An Exterior installed the HardiePlank, they put a piece of aluminum behind it so it would not expose the back. They’re a killer contractor. They deserve an A+—A+ all the way around.”

Review by
08/20/2015

“An Exterior has done work for me. Everything was positive. They did literally everything for me: siding, roofing, and gutters. I found out about them through a builder who introduced us. They get an excellent grade—an A.”

Review by
08/20/2015

“They're very good. They do roofing and siding. I've been dealing with those guys for a long time, and I'd give them high marks.”

Review by
08/20/2015

“When I need them, I'm going to call them again. They did a lot of things. They did painting and the siding, and they did a good job. I'd give them an A grade.”

Review by
08/20/2015

“They did work on our siding. I would grade the quality of work B+.”

Review by
08/04/2014

“they did a excellent job because I had a leak over my fireplace. I had another contractor looked at it and they fixed the flashing and it still leaked and they wasn't really sure so they filled in the mortar and that still didn't do it. And I called An Exterior and they said ‘probably your flashing’ and I had flashing. So they took the chimney and the siding next and that did it. I would use them again, they also had come during one of the storms earlier in the Spring that took a piece of the siding off of the house and they put it back on. That had nothing to do with the leak, they're very good. I would give them an A+, because they came to see what needed to be done and then they came back and they did it when they said they would.”

Review by
07/28/2014

“They did do work for me and they also did work for me - I've had them three times. They did siding for me, probably 7 or 8 years ago. I love them. They are wonderful. They came and did repair work, they fixed windows that they had not done before. First, we had siding, then we had window framing on the outside done. They're clean, they're neat, their work is really first-class, and they're a good price and I love them. I know exactly how I heard about them. I have a good friend who owns his own construction company and he builds houses, and when he has houses that have siding on them, he uses them. So I called him and said, ‘OK, you build houses, I need siding. Who should I call?’ And he told me, he said, ‘You'll never do better.’ So that was good. They're really a good company. A+.”

Review by
07/25/2014

“What they did most recently for us was window replacements and also front and exterior and the rear door. However, they've done siding and roofing for us in bygone years as well. I would absolutely continue to use them if I needed to. They were a word of mouth referral to us, but this was a long, long time ago and we've been using them on our house and some rental properties for a long, long time. They're definitely an A. We make referrals to others of their services, so we're very pleased with them.”

Review by
07/25/2014

“They were knowledgeable. They were amenable. They did a good job. They replaced some siding that I had wind damage from. Everything has held up just fine. The technicians who came out were good, no problems. It took them about 45 minutes to complete the job. If I needed that service done again, I would use the same company. I believe I looked them up in your publication. I'd give them an A.”

Review by
06/12/2014

“They were extremely quick, professional, cost effective. They did my whole siding front and back and replacement of every old windows. I got double hung windows. They are the ones with the easy tilt in for cleaning. They showed me how to work them. It's fantastic. It was really good workmanship. They helped a lot actually with the color. I'd give them an A+.”

Review by
06/12/2014

“They completed the work really quickly and did the job that I asked them to do. There was one aspect that wasn't properly repaired initially, but when I called them, they had already called back about completing the work as contracted. They weren't able to finish it the first day, but they did come back and do it right. They insulated, put some windshields up, removed siding, and fixed a vent on the roof that wasn't properly flashed. I think I heard of the company from Best Pick Reports. I would give them an A-.”

Review by
06/12/2014

“They were upfront about pricing, they got the work done, and they were very friendly. They fixed some siding on the side of my house that had blown off in a thunderstorm. I would use them again. They did the job on time, and they were respectful of the surroundings. They cleaned up well and explained things to me. I thought they were fine, and I would give them an A. They were very nice and responded much quicker than anyone else did.”

Review by
06/12/2014

“An Exterior was terrific. It was nice craftsmanship and quality work. We needed to have the siding replaced, and even though our siding was no longer being produced, they were still able to locate and match it perfectly. The technicians explained everything thoroughly, and they cleaned up well. I’d absolutely give them an A+.”

Review by
06/12/2014

“An Exterior was great. They did the roof and some siding. The price was good, and the service was good—everything about them was very good. They cleaned up after themselves when they were done. I went with them because of price and the fact that they were recommended—they deserve an A+.”

Review by
06/12/2014

“I did contact them during Spring of last year. They did a very professional job and they cleaned up so there was no problem at all, it was very professional. They worked on a door frame that needed to be fixed and they had done some siding as well, so those were the things they had done. The technician's performance was excellent. Everything was excellent. The quality of work was excellent, they hurried themselves and they did a pretty good job, everything was excellent. That was my first time using them. I called two companies out of the Best Pick Reports and they submitted quotes and I just went to the lower price. I would recommend them. I would tell others that it's a low-cost and peace of mind. I would give them an A+.”

Review by
06/12/2014

“They responded quickly. It was a very good price and the work was done well. I had a couple of pieces of siding that had been blown away by the wind, and they just replaced that. It was a small job. It looks great. You can't tell. There's a local report called Best Pick Reports which is sent around, and I saw good stuff there, like people said good things in there, and then I called up, and the gentleman came out promptly, like the next day or something, and he knew exactly what the type of siding was, and knew exactly what to do and gave me a good estimate. That would be an A+, then. I've got no complaints.”

Review by
06/12/2014

“They were able to take on the work and complete the work in short order as they were not necessarily that geographical close to the work site. They were able to work off of photos that I provided which demonstrated their flexibility and reasonableness. I was very pleased with them. They basically did some gutter and soffit work. They basically removed some wood that was rotting on the house and replaced it and then reattached the gutters. Based on the pictures, they took all the material they thought they would require to do the job with them so they only had to make one site visit and completed the job in one visit versus having to make multiple visits. It was very positive. I would definitely give them A+. They were awesome in the responsiveness. I’m selling the house so I needed to get the work immediately. Time was of the essence and they were able to meet that and they were able to complete the work within their estimate with no problem and no further costs. They closed out the work and sent me all the details via email. It was awesome.”

Review by
06/12/2014

“The only really positive part of An Exterior’s work was that we haven't had any problems with the work since they finished it. However, we had a lot of issues with them as far as their timeliness, the pricing, and the charges, because we actually got charged something different than what they quoted us. We had a lot of issues. They installed something on my roof that would stop rain, ice, and snow from dripping straight down on the ground and instead forced it into the gutters. They also installed a board, called a fascia board, up near the roof of my house. They replaced one that had been rotting. So, some of the stuff they said they were going to give me was not actually what I paid for. It’s the kind of work where we won't know if it will hold up until time passes. We don’t know if we got what we paid for. I would give them a D rating.”

Review by
06/12/2014

“They were quick, clean and they gave me exactly what they said that they would. They repaired some siding on our home. This was my first time using them. I'd absolutely use them again. I'd give them an A+.”

Review by
06/12/2014

“I liked their personality, everything got done and quickly. They were efficient, they cleaned up. It was all good. They did siding and roofing. I'd give them an A.”

Review by
06/12/2014

“They did some siding and some roofing. I'd probably give them an A.”

Review by
06/12/2014

“They replaced the siding. Looks like they did everything as promised, cleaned, and I have no complaints. They put a responsible person. I'd give them A+, no complaints. Everything is fine.”

Review by
03/26/2014

“I’ve been using them for three years. They’ve done siding work for us, and the workers are good. They’re an A+ company.”

Review by
03/18/2014

“I used An Exterior for roofing. I used them. Then I had a problem and they came back fixed it. Everything was good. They replaced my entire roof. They took about three days to finish. They did a great job the only thing is that something about the chimney. I had to call them back because water is coming down this wall. I had to show them where all my leaks are and he said OK I got that its easy to fix. When they finished the roof and I paid almost $14,000 and I still had that water coming down the back wall where the chimney is. They came back and fixed it but the water is still coming down. But it’s not that it’s the siding from what I am understanding I won't know till the summer when somebody takes the siding down. I showed him and he said they do everything well if you do everything you should have fixed that to. You came into my house and I showed you where the sheetrock is swelling and he said OK I will fix that. So whatever the problem was I will fix that and you don't have to call anybody else. So its still not fixed. I would give them a B- rating because the roof is fine. Maybe he didn't understand where that is coming from but if you tell me that your going to fix it you got me. You should fix it I shouldn’t have to pay you any more money. That is where my problem is. I would have to tell the situation and I could just say that he didn't understand what the problem was when he said you don't have to call anyone else. Once the problem was still there he should fix it.”

Review by
02/11/2014

“An Exterior did a great job. I had storm damage, and they did siding work for me. They did good work, and we’re going to call them the next time we need work done.”

Review by
01/15/2014

“Very good. We like them a lot. They just did the work that they said they were going to do and the price was reasonable and any problems we had they took care of right away. They did a great job. They did a great job. They did roofing siding and gutters. They did a good job. The workers did a good job. the quality was a good job. They completed it on time. They didn't change the price. The finished work was good. I chose them because of just a recommendation from another friend. It is the first time that I used them. I would use them again if needed in the future. They just did a great job. I'd say an A.”

Review by
01/14/2014

“They've done a lot of work for me. The workmanship, and being careful about everything, and also after they were done with the job they really cleaned, keeping things the way they found it. We used them twice already. We used them to cover the house with siding, and then we used them to put the new roof on the house. I was recommended, somebody told me they used them, and they were happy with them. I didn't get any other estimates. I just took them for their word about the price. I never got another estimate, at all. They had a great selection. They had a lot of stuff to choose from. There was six or seven people here working. I don't know about the warranty. I wasn't concerned about that too much. I figured if I had a problem I could give them a call back and they'd come over. I didn't have any need for any follow up. I'd give them an A. I'd hire them. I had the work done. I wouldn't downgrade them, at all. They're very good, very good.”

Review by
01/14/2014

“They've done work for me over the last year or two. They did the job they were supposed to do. They put some siding up on a dormer. This was my first occasion to use them. They responded to my request in a timely fashion. They were able to do the job in a timely fashion. I received a warranty on the product, I think. I had other estimates. They were able to do some of the things I needed them to do, whereas the other companies could not. They communicated well with me and explained things well. I would say a B+. I would recommend them depending on the circumstance.”

Review by
01/14/2014

“They did some very good work for me. They replaced some siding, some flashing, and some roof shingles after one of the windstorms. They were timely, and it all matches well with what was previously on our house. I'm not exactly sure if they matched the shingles, but I haven't seen that there's anything different hanging up on the roof. The customer service was very good. I didn't have to do any cleaning after they were done. The time frame that it took to do the job was reasonable. I'd say they get an A.”

Review by
01/14/2014

“They did fine work. They replaced the fascia board with AZEK, replaced the gutter, and rebuilt the doorframe on the side porch. It was done in about three days altogether, I guess—it was in two parts. This was my first occasion to use them. I have a plumbing contractor friend who recommended them. I had a fine experience. I would give them an A.”

Review by
01/14/2014

“They did a nice job. The quality of work was excellent. This was our first occasion to use them. They replaced some broken siding. The workers were fine. They gave us a decent estimate. I would give them an A+.”

Review by
07/10/2013

“An Exterior’s work on the siding was outstanding. I liked them.”

Review by
07/10/2013

“I would say it was overall positive, though it was not an all the way positive experience. They were responsive, but they weren't cheap, and they also split their work. They weren't very good about telling me when their workers would be at my house. Not all of the work is perfectly even. I thought maybe I got my money's worth or a little bit less. I certainly didn't think I got more than what I paid for, I wouldn't say that for a minute. They replaced the gutters, the fascia, and the soffit. So pretty much everything along the eaves of the house. The quality of work was fine. If somebody was saying, ‘I'm looking to get something done, who do you think is the best?’ I'd be like, ‘Well, An is passable. They're OK. They're not anything to write home about. Fifty percent of the companies are probably better, and fifty percent are probably worse.’ I didn't really engage with the workers at all. The only issue I had there was the first work crew showed up on time. They did one-half of the job one day and the second half of the job the next day, and those workers showed up after 6 p.m. on a Friday. That wasn't what they told me, and I didn't appreciate it. It wasn't any problem with the workers, it was just a problem with when they arrived. I would give them a C. I definitely can think of several things I would've preferred to be different. They weren't overpriced, but they certainly were not competitively priced. So given that, I would've expected something better than what I got.”

Review by
07/09/2013

“An Exterior’s service was great. I was very impressed with them compared to other people that have come to do work around the house. They did the siding, and they were very prompt when they came. They just do good work and have good workmen. I would give them an A+.”

Review by
07/08/2013

“This was my first time using An Exterior, and it was a very positive experience. I had some trim and siding come off the top of my house in a windstorm, and they came and did the job. Actually, I never even saw them—I came home, and it was done. Everything still looks good.”

Review by
07/08/2013

“From the get-go, the young lady I was talking to on the phone was very nice. It didn't take much to explain what my problem was—she seemed very knowledgeable about siding. She knew exactly what I was talking about. It was easy to make an appointment with them and get them out. It was my first time using An Exterior, and I would give them an A.”

Review by
07/08/2013

“I’m very happy with the work An Exterior did. They were very quick—they took care of the work right away. They repaired a couple strips of siding after a storm, and the quality of the work seems to be spot-on. I wasn’t there, but I had tenants there, and they said the technicians were quiet, very efficient, and got the job done right away. I’d say go with them. I’ll call them again. A+.”

Review by
07/08/2013

“They repaired some siding that had been torn off by the wind. Overall, I had a positive experience. They were polite. They were timely. Their cost was not expensive. I don't have any services in mind at this current time to use this company for. When everything was totally done, the clean-up was pretty good. I haven't seen any stuff out here, and I haven't stepped on anything. I guess I'd give them an A or an A-. Give them the A-.”

Review by
07/08/2013

“I had a positive experience. They did roofing and trim work for me, like fascia boards. I thought the quality of the work was excellent. I felt the technicians were qualified, but they could work a little bit on their communication. Their customer service was good. They finished the work in a reasonable amount of time. I chose them over other companies because they were in the blue and white book that's about a half inch thick. I would give An Exterior probably a B+. I would recommend this company to someone else. I already did to my neighbors. I do want to say that they went the extra mile when it came to completing the work. They found a special trim piece that matched the existing one. I appreciated that extra effort. They could've just said, ‘No. We can't do it.’ They did the extra effort to make it look good, finished, perfect.”

Review by
07/08/2013

“I had a positive experience. They were on time. They were very courteous. They knew exactly what the problem was. They fixed it without any problems, and I didn't have to call them back. Last year, they repaired a roof that had been leaking off and on for years. They found the problem in one particular area that nobody else seemed to be able to find. When everything was totally done, the cleanup was like they had never been there. They were very courteous and accommodating. They also fixed the siding on the house. A+.”

Review by
06/19/2013

“I had a very positive experience with An Exterior. They did roof and siding work for me.”

Review by
06/18/2013

“They were really good. I tried calling other companies, and no one was available to come and put in the siding before it started raining again, but An Exterior was very accommodating where other companies were not. First, they patched it, and then, in another storm, the other siding came off, and we asked them to tighten all the nails, and they did. I think they did a fine job. A+ for them. I'd call them again and recommend their service.”

Review by
06/03/2013

“We are very pleased with the work that An Exterior has done for us. They have done work for our home and rental property. We've had them do siding, windows, roofing, trim—I think that anything to do with the exterior of the house they've pretty much done for us. They are prompt, clean, and professional. They go out and do whatever needs to be done, take pride in themselves, and stand by their work. I give them an A.”

Review by
06/03/2013

“They were fabulous. I would give An Exterior a glowing recommendation. They did the HardiePlank siding on our house, and I have nothing but positive things to say. They told us how many days it would take, and they did it in that matter of time—that included working straight through on a Sunday. They were professional and neat. I rate them an A+.”

Review by
06/03/2013

“We had some storm damage, and An Exterior showed up and got the work done. It was a small job, but I would recommend them. We had used them, I believe, in the past to do all the siding on our house. I wasn't here when they did the work, but their customer service was fine. I give them an A+.”

Review by
06/03/2013

“They actually did complete siding replacement, new gutters, roof repairs. We had used them before on our home and we're very satisfied. They do good quality work at a good price. The workers were fine. I would give them the top rating, A. There are no other comments just that we would use them again.”

Review by
06/03/2013

“An Exterior put a new roof and new gutters on. They did it very quickly—like one day. They were in and out and were very clean. They also do siding and everything on all our new houses for a construction business—they do all our work. I would recommend them to others any time, and I have. I give them an A.”

Review by
06/03/2013

“That was on my old house that I sold. I didn't even see them, I just told them to come do the work. It was fine. They had to take everything off and put down a new roof. The roofing company that did it before them did not put down the right stuff. So I had to rip it all off and put down the fire boards and stuff. It wasn't to code. They did a good clean up and all that stuff. I would use them again if I had any reason to. I'll give them a B, only because there was some issues that I had to go back and get them to do.”

Review by
06/03/2013

“It was reroofing my home. It’s a single family home. It was built in the 70s. My husband and I bought it almost two years ago and the roof was visibly old. They did the entire roof. They did gutters too, yes. Well its a Virginia market and Virginia market is very competitive in terms of pricing. So that was definitely one of the pluses for us. They had the same materials that Lendmark shingles which are supposed to be the best thing for their category. So really I compared any materials, and you know, timing, service with other competitors and they stood out for pricing. Also they were able to schedule the appointment on my schedule which is very particular because I'm away Monday through Thursday and you know, I could only do Friday and Saturday. They were able to accommodate that pretty fast. They showed up on time. The only thing is that the job was supposed to get done in one day. Unfortunately, we had more you know, plywood...wooden boards that were actually rotten by weather and I guess times where they had to come back on Saturday for a few hours in the morning. But it wasn't a big deal. It was something they couldn't know. Sure I would use them again. Hopefully not for the roof for 15 years. For me, it was an A because they really, you know, I had high expectations and they met and the fact that they had to come back on a Saturday and finish their work, it wasn't a negative for me. I don't know if others would rate it as a negative and give it a B but honestly it wasn't for me.”

Review by
06/03/2013

“They did roofing. They did the gutters and the fascia boards. Well to be honest with you, I was looking for so many companies and I believe I also went online with your company too. I'm trying to remember if I did but it sounds familiar and I read all the reviews and the what they people they say and I had so many people come over and give me estimates and stuff. Its just based on what I want and what I told strictly this is what I wanted and what I got from them is what exactly I wanted and that's what made me pick that company. I found this scheduling to accommodate my schedule well. It was very good. I'm very picky. I probably gave them a headache. They did a good job because before I did the roofing I kind of research and I know exactly like what type of nails and what type of you know, is supposed to go under the roof, the shingles and stuff like that. So I kind of know almost everything and I just wanted to make sure this is what they did, this is what they use, this is what, you know, and they were patient with me to answer you know, those questions and showing me yes ma'am and stuff like that. They did very good cleaning up. I give them an A. They did a good job for me. Hopefully I'm trying to get an estimate again for them to do siding. We'll see how that will work out.”

Review by
06/03/2013

“They replaced windows, door, siding, gutters, and soffits on the back of the house. They did quite a bit, yea. The particular guy I worked with, I worked with before. He did all the front of the house before. This was from before he was with An Exteriors. I'd recommend them...I'd recommend him, the guy I worked with because he's done a lot of work in my house and installed things very careful and very well done and tidy. Everything was done very well. He's a bit overloaded this time so he was a little bit slower then before. So its all understandable. I have no problem with any of it. His name is Donnie Kim. He's a really good guy. People told me that I might have got the work done a bit cheaper with someone else but having confidence in people doing the work is worth the premium I think. A friend's mom, she's gone now but she always said quality remains long after price is forgotten. I give Donnie an A.”

Review by
06/03/2013

“They did about, most recently, they did some repairs for me on my roof and on my deck. But several years ago, they replaced my roof and my siding. I remember why I used them this time, it was because I had used them before but I don't remember why, ten years ago, I chose to go with them originally. The initial installation was very good, very timely, very quick, very reasonably priced. At the time I hired them—they were referred to me, I was a homebuilder. One of my other trades had referred them and so I called them and they turned out to be pretty good. I will say they deserve a B because there were a couple of little things that I needed to get with them. I was selling the home and I needed to get with them and they didn't get back to me in a timely way. It came right down to the last day possible and I had to chase them around a little bit. I would recommend them to someone else.”

Review by
06/03/2013

“There was one minor issue, but they fixed it. They replaced a roof when they came out. The minor issue was that they had to remove, I guess, the siding from the adjacent townhouse that was on and they didn't put it back up, and then that caused some friction. But that was resolved, they put new siding on there and everything like that. They remedied the problem for me. I wasn't there so I don't know about the workers. I left that morning and by the time I got back I had a new one. They cleaned up after themselves when they were done. I'd give them a B, and I would recommend them to a friend.”

Review by
06/03/2013

“Well you're talking to Oregon but they work in Virginia and last year they did gutters for a client. They've done gutters. They've done siding for me. They've done roofing for me over the years. I've used them for 5 or 6 years. I live in Oregon but I have clients back East that they do work for. They've stuck pretty close to what price they give me. They're very business like and thorough, on time. They're a Korean owned company and very good workers. Biggest problem with them a lot of times is you know, a lot of people are unsympathetic with people with accents. I'll give them an A.”

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