“I would and will recommend Power to anyone I know who needs work performed”

“The windows are great and I can feel the difference in temperature in some rooms already.”

“All good lol”

“Arrived on time and each person had their job to do, which ran like a well oiled machine. Did a great job installing the windows and cleaning up. They were very professional and we are extremely happy with their service. I wouldn’t hesitate to recommend them to anyone!”

“From the first appointment until the install, every one was great!”

“Price would be the barrier with recommendations.”

“Quality work”

“The people who did the work were very nice. They did a very good job.”

“All Power Home employees, sales, quality, and workmen, were courteous, respectful, provided answers to all my questions. There was a gentle hard sell of related products which I found informational more than pushy. They worked with our schedule, including a rainout of the 1st installation date. I would certainly consider using them again.”

“Sales consultant is great but the process takes forever”

“Job was done fast and clean”

“They were extremely professional and on time. I can not say anything more good things about them and how they conduct business.”

“The 3 representatives that I spoke with were timely, informative, and business like.”

“Power's business approach was distasteful. Your salesman, Forrest Hendricks, lied about everything but the product and used a high pressure sales pitch to get us to commit with the understanding that we had 5 days to back out while I did my research. The next job inspector had my wife sign documents while I was on my way home. Back to Forrest, he claimed he was not a salesman, yet Zach, the project manager, confirmed that Forrest was a sales person and then tried to use the same high pressure sales tactics to get us to commit to replacing a roof at what is at least 4 times market value. I will never do business with Power again.”

“Great quality, great products, well-run company.”

“The Tony Construction team did an awesome job installing the windows at 3816 Moravia Road - 21206. They were on time, professional, and a joy to have do this job.”

“Very happy with Power Home Remodeling. We had our windows installed two years ago by Power and very pleased. They were so respectful, high quality work, they were there went they said they would be and hard working team. Now, Power just replaced our siding, gutters and lighting. Our Team who did the work were top notch. Hard works, so helpful and were always there for us. If I need anymore work done, Power Homes would be our first call.”

“Would highly recommend anyone getting work done on their house to include Power Home Remodeling in their candidate pool. The sales, installation, and quality people as well as the customer service support was great.”

“The team arrived on time and got straight to work and left us with an amazing sliding door with built in screens. Awesome job.”

“They were on time polite and neat”

“They did a wonderful job on my doors.”

“Everyone with Power Home Remodeling has been professional and responsive throughout the project.”

“They were efficient.”

“Good professionalism.”

“I would certainly recommend to friends and family due to the professionalism exhibited by all those involved and the quality of work, however the price was a lot more than we expected.”

“They were very professional, and the process went exactly as it was explained.”

“I felt the service was very satisfactory. The customer service was amazing thorough the process. I appreciated the portal, it made it easy to keep track of the process.”

“They were a very easy company to work with.”

“Salesman and Project Managers were very informative, helpful and quickly resolved any unseen issues that came up during installation. Crew was efficient, courteous, and took great care to protect our home during installation and did a decent cleanup at the end of each phase.”

“Power Home Remodeling was thorough, efficient, respectful, and prompt from beginning to end. They delivered a quality product.”

“The did good work.”

“I was a bit hesitant in going through with this project as I had heard about some negative publicity concerning the company a few years back. I went through with the project and everything went well until the very end I tried to obtain some cost information upon completion and was given the runaround by two men whom I will not name and they never provided information to me after promising it on several occasions. One of them told me that he would provide it after my credit card payment cleared the bank. To me, this was very unprofessional and actually a slap in the face. I waited a few more days for either of them to give me a call and then decided to call myself one last time before I did the survey. This time I was greeted by young man who gave me information from my file that I wanted. The others had told me that it would take them a couple of hours or a day or so to get this information to me. This young man who had my file already on his screen, read off to me what information that he could provide, and it was satisfactory For my purposes.”

“I think the guys that came to do it were very pleasant. They did a great job. It honestly looks real good. I was happy we decided to get the gutters and soffits done.”

“We have not resolved something yet.”

“They were on time and made sure everything was neat and tidy when they were finished.”

“Quality of product & workmanship was good. The job was scheduled for 1 or 2 days, starting on Saturday, but wasn’t completed until the 4th day. The reason given was that not enough shudders were originally ordered. We were informed the shudders would be finished on the second workday. They arrived with shudders for 4 windows & said they would return that afternoon to finish. No one showed up or called with a reason. Finally, on Tuesday morning a guy showed up & completed the job. Poor planning & communication throughout.”

“Power is serious, professional and well-organized.”

“Power is an excellent company for remodeling. They have completely restored my entire home. The roof,gutters,siding,doors and windows. If you want excellent quality and professionalism...POWER is the way to go.”

“The people from Power Home Remodeling who came around to first set the appointment up, who were the door knockers, actually knocked on our door. We have a no soliciting sign clearly visible, but she acted like she did not see our no soliciting sign. We were considering new windows at the time. The woman mentioned that the neighbors were also going to get new windows. I explained that if Power was going to do the neighbor's windows, they were probably really good. Jason came out and set everything up. He was amazing. I found out two days later that the neighbors were not actually getting the windows completed, as they had just called and inquired. I did not like the lying. Everything else was great. There were some mishaps but the lying part threw us off, as that is something we teach our kids not to do. That really made us not want to go through with the project. I felt bad as Jason had spent 5 hours explaining and measuring the windows. Cory came out to re-measure and I explained we may not go through with the project. That was when things started to shift as we were thinking about doing the siding and trim before the windows. We wanted to see the kind of quality of work Power completed so we decided to go with the windows to find out. After talking with Jason and finding out that the neighbors were not using them, I went online and found out that a lot of people have the same issue of the door knocker still coming to the door with the no soliciting sign that is right at the door. I have a ring doorbell, so I could see that she saw the sign, and I guess she did not want to ding-dong-ditch us. I think she thought she got away with it and tried to play it off. The lying about the neighbors actually having work completed instead of just the inquiry made me mad. Power Home Remodeling turned it around though, and the guys did a good job when they came out. As a whole, Power Home Remodeling fixed their mistakes, so I would give Power four stars.”

“We are repeat customers and would recommend Power Home Remodeling for any of your home needs. The provide quality products and the outcome is always better than expected.”

“The sales representative explained the company, product, services, and aspects of the contract well. The installers came in a timely fashion as promised and completed all work carefully, cleaning up well after.”

“This company is thorough, efficient and very professional. We loved everyone involved from the initial meeting for the estimate, the install and the quality check held after. Loved them and will definitely reach out to them for future projects!”

“Their work is high quality.”

“I like the work and product. The presentation is a little long.”

“Power did a wonderful job on my wi Dow replacements. Quality work and professional service. Loved using the app where all my contracts, paperwork and dates are kept in one place. Thank you Power HRG.”

“They finished the job in about one and a half days. The finished product looks very good.”

“I was impressed with the services that I received and the product.”

“This is the second time I have used Power Home Remodeling, so I am a returning customer. They do a great job.”

“The installation was very smooth and not time-consuming, and they were understanding. When the salesperson came, he was upfront. There were no hidden fees and no backdoor problems, and the business was straightforward with the representatives.”

“Issue with Installation and Windows installed by Power on 9/7 and 9/8: Power continues to send me text and emails about e-signing a completion document. I will never sign the completion certificate with the way it is currently written. I am not satisfied with the work. I do have service requests and I have a litany of complaints. The few positives are the guys showed up on time, were polite and cleaned up fairly well at the end of the day. Also, they were able to save the green in the front of the house. Aesthetically the windows look alright. Sales Guy- Matt? Watson Other than being pushy about the only way to get this price is to sign-up today, which is a tactic I find to be obnoxious I did not have issue with the sales guy except for the item listed below. However, based on my complaints and issues I brought up during the installation, I guess I should have since the installers seemed to blame a lot on him. When meeting with the sales guy, Walter repeatedly said we do not want to lose glass space and kept saying you are not packing it down are you and when I told him I like the prairie style (aka queen-anne) we were told we would not lose glass space and we lost ~2.5 inches in width. That I am not at all happy about. Once I discovered the size of the windows in relation to the space, I was shocked. I asked why did I order custom windows if they are not built to fit. They said they use spray foam to make them fit. I said I do not have any memory of a mention of spray foam to fill in the gaps when installing windows. They said the sales guy should have covered that with me. It bothered me so much I literally watched all our ring camera video of the conversation with the sales guy and it was not mentioned. In all honesty very little about the install process was mentioned, other than they plan for 2 days but aim to complete in one day. On days of install two of the different installers commented that the windows were a little small for the space. With sales guy when he said they would do the install in one day, Walter expressed concern about doing it all in one day and said we did not want a big crew because it would become hack job and sure enough that is what it became on the first day. My boyfriend is a high-end carpenter, specializing in door installation but has also done windows so has the knowledge of how they should be done. I have since read and understand the windows have to have a little space around them to expand and contract with the house, but would expect it to be more a quarter inch not a half inch. When the installers showed up on Saturday morning, I asked who was in charge, one of the guys identified himself. We both told him we wanted the downstairs completed (4 garage, two downstairs bedroom windows and the office window) prior to them starting on the upstairs due to needing to confine the dogs. We said we had them confined upstairs and once they finished the downstairs we would move them down there. We also asked them to come find us and tell us before they were moving to the next area. Next thing I know gate to the backyard is open, doors are open and two guys are working on the living room windows but the downstairs was not done. The dogs almost got out. I again went and found the lead guy and said what do we have to do to get folks to listen. Again, expressed concern that two folks had started on the living room when the downstairs was not completed. He came back and said they are just working on the outside, and not taking them out and are not coming inside. Do the below 3 pictures look like they were not taking them out. On my way to find the lead I saw what was going with one of the windows in the downstairs bedroom. The window sill had a rotted-out area and the installer was just filling it with what appeared to be random pieces of stuff. I asked what he was doing and told him I was told if there was rotted areas they would be taken out and replaced. They looked up contract and said I only had one replacement. I said visibly they had only seen one place they knew needed replaced, in the small bedroom. I also asked how would you even see all the rotted areas them until you take the window out. I also said sales guy told us if they found more rotted section’s they would replace them. Installer said they normally just cut out the spot and fill it in. I said that was not acceptable, what was to stop the rest of the existing board from rotting. They said they would put metal over it. I said it just had metal over it and it rotted so why would that stop it now. I received no answer. We went with the lead guy back to the front of the house to show what was going and how they were tearing out the windows and had one halfway open now. Somewhere in this back and forth I saw the garage windows and the amount of space around them and was in shock. I asked why did I order custom windows if they are not going to fit. I got the spiel they always have to be smaller and they fill it in with foam. When I came back around the side of the house again the guy working on the downstairs bedroom window was covering up the sill with metal and had not fixed the rotted space. He had not cut it out but just stuffed something in there and it appeared was trying to cover it before I could see. I told him to stop. I was completely frustrated and dismayed. I asked for PM’s number and the lead guy got me Jordan’s number and I called. When he asked how it was going, I told him it was a shit show. My perception was these guys were going as fast as they could and it was a hack job. He told me the quality assurance guy would be there shortly. I had thought Jordan was the guy that had come out and done the 2nd measurements, I found out that was CJ. So not really sure what Jordan’s role was other than to be called the PM, not really sure what it was he was PM’ing since I didn’t meet him and he was not there supervising the job. Removing existing old windows: I was in shock to see they used hammers and screw drivers to pry the old windows out. It chipped up the jambs and, in several places, large chunks of wood came out that were not replaced. It is mangled all over the place versus being flush. They should have at least cut the blind stop out, which is the outer window stop since it’s the support for the brick molding. The outer stop was chiseled out versus being cut flush which left gaps all over which I believe were then just covered up with metal. Due to how bad this all seemed I looked up videos on pella window installation, the pella installation instructions, best practices for window removal and installation, etc. The pella instructions, page 3, section 1, letter c., says to cut it flush with the side of the frame is the correct way to do it when removing the old window. Instead, I had a hack job everywhere. See pics below for the gaps left and chunks of wood missing. It became a mad house to me because now Walter and I were both running around trying to check what was going on now that we had discovered how bad it was. Walter yells for me to come see the downstairs window on the back of the house due to the basement office window was a mess. The first thing we saw was they were using a piece of brick mold backwards to use as patching for the window sill. It also had a section of rotted sill. There were patching a piece of brick molding versus replacing the whole thing. They used some piece of plastic for one piece and then random pieces of other things. While the QA guy pointed out things they were doing wrong it ultimately was never done correctly. It still has backward piece of brickmold in as part of the sill. They did not use window sill material to replace window sills. They did not have the material with them. They had one piece of some pvc material but not enough. The QA guy said he would send someone to the store to get it. Walter offered up stores that had window sill material in the area. They never went and got it and used whatever they seemed to have on their truck which was 1 X 6 and one piece of plastic that they had. I had by now asked them to stop and not due the upstairs at all. The QA guy assured me we wouldn’t be charged for all the sill replacements, whoopee since they still did not due them correctly. He said they would go buy the sill material and do it correctly. Since the living room windows were all torn half way out we let them finish that, they all needed sills replaced. They never got the sill material so not sure what is in there. Also, it appears they kept cutting these thin strips of metal and caulking it on to cover gaps but there was not wood or anything behind it. Again, in the Pella window instructions, page 8, External Sealant section, it says if the space between the new window frame and the opening is larger than a ¼ inch then they should use backer rod. We did not see them install backer rod anywhere. On day one, they were patching the window sills with brick molding. For day 2 they had gotten interior sill material and they were installing it upside down as an exterior window sill. My understanding is interior window sill is 11/16 inches thick and 5 1/4” in length and exterior sill is 1.25 inches thick and 6.75 inches in length. What they patched with was short in width and thickness. Below is a picture of how they did one of the window sills in the workout bedroom. Look at how short that piece is, in first pic above you can see the partial black line is where the caulk line had been before. That looks an inch or so short. In the second picture I circled how big the gaps were. Due to how bad this was and because they still didn’t have the correct materials Walter covered all of this with the black flashing tape in an attempt to try to protect it from water. They then just covered all this in the metal. If Walter had not put that tape down, they would have just covered these gaps the way it was in metal. How that can be considered acceptable to you I have no idea. By the way, this window was done by your lead guy. From what we could see they used very few shims and where they did use them, they were not weather resistant. When going back and looking at the how the windows were screwed in, we discovered that they did not put the center screws in and for the screws they did put in, they did not put the caps on them. In addition, they seemed to drill their own holes for the center and then placed drywall screws in them. Below is the downstairs office window When they came back on the 2nd day, Walter realized they had not been using Window flashing on any of the sills. He had some that he started using and sent me to the store to buy Pella Flashing tape. Why is it that they make Pella flashing tape for this very purpose but you do not utilize it. Walter installed the flashing tape on all windows done on the second day. Again, in the pella installation instructions, page 2, materials needed for install says to use Pella SmartFlash foil backed buytl window and door flashing tape or equivalent. They were not using any and installers said they had not heard of it, nor were supplied with that for their installs. Pile weather stripping is sticking out in several places and needs to be fixed. Did not use level or laser to set the windows. Walter said he believe he saw one guy with a Torpedo level. The bathroom window is out of level. There are places where you can see openings in the caulk.”

“From the salesperson to the installers, everyone provided good service.”

“Excellent job. Clean, great fit. Follow up visit. Love my Pella windows !Kevin was great to work with & installers were very good.”

“I like the quality of the work I got. It is superior to most other companies. The price was equal to what I expected after I paid for it.”

“Power Home Remodeling did good.”

“They were able to match the replacement windows to my other current windows. The team installing them arrived on time and completed the project, to include set-up, laying protective covers in the interior of the house, clean-up, and removal of debris and the old windows, in the promised timeframe. All-in-all everything went smoothly.”

“Power Home Remodeling was very efficient. The crew who came in and did my windows were phenomenal.”

“The post install inspection never happened. They scheduled with me then told me my wife must also be there. The date scheduled wouldn't work for both of us and I was never contacted again. I was looking forward to the inspection because the ftont door you installed is difficult to lock.”

“I called and told them they had damaged my awning and sent pictures, and they have not responded yet to let me know what is what. The windows were installed on a Tuesday, it rained hard for a couple of days, and then I discovered the dents in the awnings.”

“I believe Power is over priced for what they do! Other companies quality is just as good if not better for less money!”

“This will be a total of six times I’ve used Power. I’ve never been disappointed or regretted choosing them. They are not cheap, but you get what you pay for, and I got quality products, quality workmanship and a great customer experience. I’ll use them again!”

“The whole process with Power was great until the day of the job when I was promised, I would have somebody that I could speak with and understand. They fell a little short on that part, but did make good on all of it. I would still recommend this company. They have a patented cool air intake panel that goes around your entire roof. This helps keep the hot air out of your attic. The cooler air pushes the hotter air-out of the top vents. I do believe that this will definitely help the life of the shingles. You get a 50 year no depreciation warranty on the roof plus they ask for no money down. The roof looks great.”

“We got what we paid for, but during removal and installation, there was a lot of debris until right before the crew left.”

“They were great.”

“Excellent and professional.”

“Work to BE done was explained very well. Sales reps were polite,friendly and informative. The only drawback was they tried to sell other jobs as they talked to us.”

“Product seems ok and a definite difference noticed replacing our very old windows and siding but VERY pushy sales tactics was an extreme negative, communication and planning was poor, multiple project managers added a great deal of confusion, product wasn't ordered correctly, crew chief or project manager wasn't always on site, long term on product and warranty usage is an unknown since everything is new; don't know that I would use again at this point but long term coverage may prove to be helpful in the future”

“This is my third project by Power. A great product, fair prices and a great warranty.”

“Everyone was wonderful and the work turned out amazing!”

“The work and finished product is professional and looks beautiful. We have spent a lot of money on the work that has been done. Our one comment is with the ultimatum of having to decide on the spot if we were to take advantage of the so called discount for the job to be done, The young man was doing his job and I blain myself for not asking for a little more time to decide.”

“Great quality replacement vinyl windows. Amazing communication. As good an experience as replacing, your residential windows can be.”

“They are always reliable and quick to do services that they provide.”

“The men that came out to install my windows were very courteous and funny. They worked non-stop from 7:30 in the morning until 5:30 in the afternoon installing my windows. They even moved two pieces of furniture for me as I am handicapped and was unable to move them. The only thing that was disappointing was they ruined one of my rose bushes in my front yard.”

“The job was started on time. The crew worked steadily and completed the job. They cleaned the job site.”

“Everyone arrived withing their scheduled time window. The window replacement had to be rescheduled because not all of the windows had arrived in time. The windows are much better than the ones being replaced. The also block much more of the outside noise.”

“They got here early. Setup their equipment and covered my plants an shrubs. They went to work on our house. When finished they cleaned everything up, even raked the yard to get the little pieces up. Excellent workers and very polite also.”

“Quality work. Pre-job inspection and walkaround very useful in making sure they had the needed access and I understood what was to be done. Wrap-up not as smooth, as the dumpster wasn't picked up for four days and payment was awkward with not being able to use a check. Otherwise, happy with the job.”

“I will if anyone asked if I know a good company”

“This is my 2nd time working with Power and impressed again with work and professionalism of everyone involved in the project.”

“We are very pleased with the appearance and durability of our "new" home since having the roof and siding replaced. We know that our home is more energy-efficient and have already seen a difference in our electricity bill!”

“Very pleased with the new windows. All personnel from initial consultation to follow up installation extremely professional and engaging.”

“All aspects of this process were seamless and through. I highly recommend.”

“Professional throughout the process”

“have gotten my roof, gutters & windows replaced by Power. Definitely offer top quality materials & workmanship.”

“They originally came to the property, ignoring the "DO NOT TRESPASS sign, and told me that their lawyers told them it was o.k. to break the law. Prior to signing the contract, they contacted me several times a day. After signing the contract, I could not get a hold of them to change an appointment as a result of a family emergency. They changed all agreements as to when the door would be installed. The project manager tried to charge me 150% of the agreed upon amount.”

“We had our house custom built 20 years ago. The original gutters were standard but over time proved to be inadequate for our high-pitched roof, resulting in water run-off issues in a couple of areas. When we decided to replace the gutters we wanted a company with experience and know how. We decided to use Power, not because they were cheaper, but they were very knowledgeable, experienced and presented the best proposal. We’re thoroughly pleased with the results.”

“I have done three jobs with them, and I have been very pleased.”

“I would recommend this company for their products and professionalism”

“I would recommend you as a company but not your representative who talked us into getting the work done.”

“The team was very helpful and accommodating with all questions when doing installation.”

“They did a good job, a bit expensive.”

“They are very professional and keep things clean. They clean up after the work and do excellent work.”

“I felt that the employee who came to "finalize" and review the job was basically trying to sell me siding.”

“I had trim work (soffits and fascia) installed as well as new gutters and downspouts. All of the representatives were professional and courteous and eager to help with any concerns I had. The crew did an outstanding job!”

“The Power Home sales representatives are fantastic at their job; personable, informative and professional. Their installation team while effective, did damage my house, and it has been over two months and nothing has been resolved. Power abandons their clients once the project is complete. Windows are showing defects after two months of the installation, and I am still waiting to hear back on when they will fix this. Getting someone at Power to fix anything has proven to be impossible.”

“Power Home Remodeling came highly recommended to me and I also highly recommend them. From the first phone call for an estimate they were friendly, professional and accommodating. The install was scheduled a few weeks later and done in a professional manner, quickly and efficiently, all the while doing great job and paying attention to detail. We love our new sliding glass door and windows.”

“They exceeded my expectations”

“Everything I was told, happen like clockwork. There was constant communication, which was very effective. The day they arrived, the crew was very Courteous and work diligently to complete the project in one day. That was fourteen windows and a sliding glass door, all in one day! When the crew was finished, you never even knew they were there. No debris, not a trace of anything left behind. Very impressed, wth... not only the quality of the product I received, but the manner in which it was installed. I particularly liked the power app, that was available for my cell phone, which is very unique to this company. I could keep tabs on each step of the process. I was so impressed... I've hired them for a second project later this fall! Good job guys, Keep up the good work...”

“They are professional and courteous. Their services are complete and they help arrange financing which makes the process easy.”

“Power is experienced, reliable, and professional.”

“From what we have seen, the windows are wonderful.”