Opal Enterprises Exterior Remodeling
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.7 out of 5 stars based on 90 customer surveys.
5
74
4
9
3
5
2
1
1
1
8th year as a Best Pick Call
"We hold ourselves to a higher standard so that you will love your remodeling results. Opal delivers not only top-of-the-line products but also a top-of-the line education on different options, allowing you to discover the best fit and be proud of your home. At Opal, we understand that project satisfaction is why customers keep choosing us."

Tara Dawn | Co-owner
Company Information
Services Offered
Opal Enterprises Exterior Remodeling offers the installation of James Hardie fiber cement siding, soffit, and fascia capping as well as windows, doors, and gutters. The company provides free design work on its software so that homeowners can visualize finished projects.
Warranty
Opal offers a five-year labor warranty as well as a lifetime annual maintenance warranty.
Company History
Founded in 2003, Opal is a fully staffed business that focuses on personalized exterior remodeling services for the greater Chicagoland area.
Distinctions
The company is a James Hardie Elite Preferred Remodeler and an EPA Lead-Safe Certified Firm. Opal Enterprises was also included in Remodeling Magazine's 2012 Big 50. The company is a member of the Certified Contractors Network and the Naperville Area Chamber of Commerce.
Areas Served
Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.7 out of 5 stars based on 90 customer surveys.
5
74
4
9
3
5
2
1
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2017

“DUPLICATE: They were great from the first day we started working with them. We had new roof, new gutters, new siding. Their customer service, their selection—the workers were very pleasant, very thorough, and very clean kept us in the loop on anything that came up and might cost us a little extra, which was minimal, which we were happy with, because I hear a lot of horror stories, they were great. I would grade them an A.”

Review by
08/22/2017

“They did siding for me. I thought they were thorough. I thought they completed the work on time and did a good job. The siding looks good. I loved the guy who installed. He was prompt. He was on schedule. He was helpful. He was informative. I'd give them an A overall.”

Review by
08/22/2017

“They did exterior work, putting hardwood up. I liked the good communication. The workers were good—great service. I would grade the overall experience with an A. I would very likely recommend Opal Enterprises.”

Review by
08/22/2017

“They installed a roof. They had a clear line of communication, and it was a job that was done quickly and effectively. I'd give them an A+ overall. I'm very likely to recommend them.”

Review by
08/08/2017

“We've used them a couple of times. What made them outstanding each time was their customer service and their workmanship; they did a great job and everything we wanted. We've had them do gutters and siding. I'd give them an A overall.”

Review by
08/03/2017

“They did siding and skylight replacement for me. The installers were detail oriented and personable. And whatever we asked them to do, they did. I would say an A+ overall. I would recommend Opal Enterprises.”

Review by
08/03/2017

“They did siding for me. I liked that they seemed like they were very honest, and they were done very quickly. The workers were great. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
08/03/2017

“They installed windows. I liked that they did what I requested them. They was some difficulty with one of the workers, but the manager took care of it. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
08/03/2017

“I don't normally do reviews, but I will for them—they were excellent. They did siding and some extras like trim and front porch—both. Knowledgeable. They were extremely knowledgeable. Their communication was excellent, and the quality of work was excellent. They were fast and clean and just overall, very good. Very pleased; I'd give them an A+ overall.”

Review by
08/03/2017

“They did siding for me. Just the project was—it came in as scheduled and budget expected; this made it positive. I'd give them a B overall. It was OK, there were a couple issues. There was some miscommunication between the contractor and the folks who sold the job. Expertise was fine. Cleanliness was fine.”

Review by
08/03/2017

“They put on a new roof and siding. I liked the quality work, the finished work, and communication. I would grade the overall experience with an A. I would highly recommend them to friends and colleagues.”

Review by
07/27/2017

“They did siding work for me. I liked that they were just very nice, came on time, and cleaned up. I would grade the overall experience with a B. I would likely recommend them to friends and colleagues.”

Review by
07/27/2017

“They replaced some siding on our house and replaced some windows. I liked that they were thorough in terms of putting together the quote, and then they gave the quote. They did quality work, and they did it very quickly. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
07/27/2017

“They replaced some siding outside of our house. I liked that they did a good job, and they cleaned up after themselves. The workers were very pleasant to work with. I would grade the overall experience with an A. I would very likely recommend them to friend and colleagues.”

Review by
07/27/2017

“They installed siding for me. Number one, they said they would be here, and they were on time, and they continuously worked. I mean, they worked extremely hard. They were very friendly, and kept me up to date on everything. I mean, they did what they said they were going to do. They didn't lollygag; they didn't cause undue delay. I mean, they are very hard workers. I'd give them an A overall. I'll recommend them across the board, and I have. As far as I know, no one's taken me up on it.”

Review by
07/27/2017

“They replaced some windows—about 50% of the windows in my house. I liked that there was plenty of communication with every step. The quality of work on every side matches, the stuff that I wasn't able to replace this time around, so that was very important to me. All around, it turned out well. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
07/27/2017

“There were very much parts of them that I had more than a positive experience. There are some parts that I found extraordinarily satisfying, and there were one or two parts that I was just not at all happy with. They did siding for me. What made it positive were the painters, the sales guy, the product, and the general installation. They did everything clean. There was one issue they didn't do well on. It was the sills on the bottom of my windows. Well, let's say they damaged them, and their attempts to remedy of that is where it fell short. For 95% of it, I'd give them an A. For the most part—except for one issue—they did superior work, truly superior work. And that one issue I think was very bad. For 95% of the work they did, they did A+ work. For that one issue, they did terrible. If someone said to me, they had a bread and butter job, I'd strongly recommend them. If they had a job that had potential for issues, I wouldn't recommend Opal Enterprises.”

Review by
06/28/2017

“They're very professional. They were very prompt. They did siding, windows and doors. This was, actually when I was living in my townhouse association; I was president of the board. So, they resided about 96 of our homes, and some of the owners also needed new windows, so they provided windows for the owners who wanted to have them done. And I just ordered them—I live in a condo now, and I just contracted with them to replace my windows. So, I'm a repeat buyer. I'd give them an A+ overall. I'm reordering them, so I'm recommending them to the office.”

Review by
06/28/2017

“I liked that they did siding for me. I would grade the overall experience with an A. I would very likely recommend them to a friend.”

Review by
06/27/2017

“Opal Enterprises replaced the siding, windows, front door, gutters, and faucets. Pretty much the whole wraparound the house. They were detailed minded; they found a few faults with the insulation in the attic and also fixed that for a very fair price. They were tidy, clean, just a good bunch of workers and management. So, it was a very positive experience. I'd give them an A+. They were really good. In fact, they were so good they're doing my mom's stuff. I feel so confident that I actually shared them to one or two people out of her building, and we had people from the first week stopping by, staying at the house and asking about the company, and they basically—I don't advertise much because—I don't advertise at all, but I'm in a very unique niche construction business, and they were good enough to get my referral. I think they're good. I would absolutely recommend them.”

Review by
06/27/2017

“They were good to work with. Not the cheapest place, but they were definitely professional, and we were happy with the work that they performed. They did siding for us. I liked that they were very professional—great communication and their sales rep, Eli, is good when it comes to making his customers happy. I would grade the overall experience with an A. One of the reasons that I think I liked about them that they didn't really badger us too much like some of the other people that we got quotes. They kind of left us alone, after they gave us the quote, and let their professionalism do all the selling. I would very likely recommend them, unless cost is a real issue. I think we ended up paying $1,500 more—but I'm glad we went with them. We actually found them from the Best Pick book.”

Review by
06/27/2017

“They put up our siding on the upper half of our house. They came when they said they were going to. They did a very good job. The siding looks great. I like the way they did it. And they stuck to it and finished in the five days they said they were going to finish, even though there was some rain. They did it and did a nice job. They did everything they said they were going to. I'd give them an A overall.”

Review by
06/27/2017

“They did some repairs on our windows that were leaking, and within another month, they are going to be doing our siding. I liked that they were on time, they were neat, they did the job, and it was pretty reasonable. They were all pleasant to work with and easy to get in touch with, which is always helpful. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Opal Enterprises resided my house. They were very quick to respond, as well as gave me a clear understanding of what work was being done and what I was getting. And even when there were a couple minor issues, they resolved them very quickly. I would say an A overall.”

Review by
06/27/2017

“Opal Enterprises replaced siding for me. I liked that the crew was very professional. It looks really good after they were done. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“They did roofing, siding, and windows. I liked that they were knowledgeable and available to answer any questions. They were great. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
08/02/2016

“It was a good experience, but there were things I wish could have been done different. I installed my addition and they refused to do the additional siding for my house. It left a sour note when I hired them to do the work, paid lots of money, and they refused to do a small job on the house that they did the original work. Quality of work would be a B. I had no issues with quality. I wanted them to do it more.”

Review by
08/02/2016

“They gave us an estimate, and we were all set to do the work and then they came back in the eleventh hour and told us that they made a miscalculation on the estimate to the tune of 3% so another couple of thousand dollars. They were residing the top half of our house with hardi cement board. So I would give them a C because after our little fiasco with them on the money and we were kind of stuck with still hiring them, they starting nickel and diming us over every little thing that they said they would just take care of so I would give them a C. Included in the price they were supposed to come out on an annual basis and inspect the caulking and all the work and we've yet to hear from them. I'd give them an F for expertise since they can't do a quote right and can't figure out that they didn't do it right until a month and a half, two months later. Overall, I'd give them a D.”

Review by
08/02/2016

“They  did siding work. I liked the service, professionalism, and overall the company itself. I would grade it A+.”

Review by
08/02/2016

“They did siding, a roof, and windows. Communication was good; they’re hardworking and always available when you need them. I'd give them an A. I already have recommended them to friends.”

Review by
08/02/2016

“They replaced my siding and a sliding door on the patio. They did a good job for the price they quoted. Their workers were courteous and competent. I got what I expected. They definitely earned an A.”

Review by
08/02/2016

“They did siding work for me. I liked everything about them. I'd give them A+ grade.”

Review by
07/28/2016

“There was a lot of communication from a lot of different people—I had a lot of different contracts. The job itself was high quality. It was windows and siding and gutters. I'd give them an A+ rating.”

Review by
07/28/2016

“They  did siding for me. I liked that they were hardworking, clean, and thorough and very safe with the whole project. They built a scaffold. They get an A+ rating from me.”

Review by
07/28/2016

“I  liked a lot of things about it. I was pleased with the work and I liked the product. Overall, I was pleased with it. That's all I had done, the siding and the overhang; I forget what they call that. Then I had downspouts put on too. It was part of the gutters. I grade it very good, no complaints.”

Review by
07/26/2016

“The person was very good and thorough. The workers were very kind and very professional. They replaced hardieboard. They took the dryvit off and put hardieboard in last summer. It was very good. We had a couple of issues, but they were resolved. I wouldn't call it excellent, but they were very good.”

Review by
07/26/2016

“They replaced all of our siding and there was a lot of miscommunication. They didn't clean up the job site very well. I asked repeatedly to have it done. There was miscommunication regarding pieces of the order that were being ordered. They'd have to come back at a later date because they ran out of siding and didn't order my shutters on time. I'm waiting for them to come repair some things at this point, six months later, pieces of my garage are falling apart. Overall, it was good, but I guess you could call it neutral. I'd give them a B.”

Review by
07/26/2016

“I  would say that they epitomize professionalism. They were very responsive and proactive with communication. They let us know exactly the scope of the project and we went into it with eyes wide open. The crew that showed up was very hardworking and certainly had very high quality workmanship. We were very satisfied with the overall project. We got new siding, new windows, new gutters, and new soffits. Frankly, it's one of the nicer looking homes on the street now in our neighborhood. I think that they were competitively priced on top of everything else. I feel really strongly about them. They're great. We did this last August, September. No complaints, A+.”

Review by
07/26/2016

“Honestly the project got stretched out for a very, very long amount of time and it should have been a much quicker job so I mean it ended up getting finished, more or less, but it was not ideal. From the time that we called them with the storm damage to the time it was completed, I think was about a year. It was a really long time. It was a very long time. They replaced a window for us also. I'd give them a C.”

Review by
07/26/2016

“I wasn't real happy with them to tell you the truth. I communicated several things to them and they didn't solve through. Several times I tried to communicate to them what we wanted done and they didn't do it. They were premium priced siding people and they did a regular siding job so they're not, they were not good. They weren't worth the extra money. I'd give them a C-. They left the place a mess.”

Review by
07/26/2016

“They  were great, very professional, and very good. I've recommended them to many people. They did the aluminum siding. It was about a year and a half ago. They deserve an A grade.”

Review by
07/22/2015

“They were very professional, and they always cleaned up well every day. They replaced the siding, windows, and gutters. A friend of ours recommended them. I would recommend them, too—I already have.”

Review by
07/22/2015

“There were no issues. They did fascia and soffit and we were happy with them. We would recommend them. Let's give them an A.”

Review by
07/22/2015

“They did roof work at two houses, and they did siding work for me. They stand behind what they say they're going to do. I’ve used them in three different jobs, and that says quite a bit about them. They did two roofs on my personal home and a rental home, and then they did the siding on my own home. I would definitely recommend Opal Enterprises; in fact, I have recommended them to at least two other people who also ended up using them as well.”

Review by
07/22/2015

“They were very friendly and very accommodating, and they do very good, quality work. They replaced the siding on the entire home. There were a couple of follow-ups that needed to be done, and they were very punctual about it and did a very nice job on it. I would recommend them.”

Review by
07/22/2015

“I thought they were very diligent at ensuring customer satisfaction. They made sure that they got the best job done and done right, to their customers’ liking. They keep at it until they got it done. They did my entire house—siding, roofing, and gutters. I would recommend them and rate them as an A.”

Review by
07/22/2015

“I thought the guys were pretty professional, and whenever we had an issue, they were quick to fix it without giving me any hassle. I thought they did a good job. They put up siding, new soffit, and gutters. We chose Opal Enterprises because we wanted to go with HardiePlank siding. I think we would recommend them. I would give them a straight A grade.”

Review by
07/22/2015

“The crew was respectful of our property, they cleaned up after themselves when they left, and they did a meticulous job when they were here. They put up some siding, gutters, and downspouts. I would recommend them. There are always issues that you have to work through, but whatever little discrepancies or questions we had were addressed in a timely and proper manner.”

Review by
07/22/2015

“Opal Enterprises seemed to be very knowledgeable about the product and what we needed to do in the house. They put siding on one wall and on our second floor. I chose them because we had HardiePlank that had some problems. I would recommend them.”

Review by
07/20/2015

“I don't remember having that much issues so I think we chose them because they had very high ratings. I think our neighbor used them for siding on his house so we saw the signs and picked them. I think they gave us quote right away and then they did a good job I think. They did roofing work. They replaced the full roof. A+ we didn't have any problems or complaints.”

Review by
07/20/2015

“It’s a great product, it had a great value, and the workmanship was great. I had the roof, gutters, siding, and windows done. It took about two-and-a-half weeks. I think they had a good presentation, they had the hardy board siding that I was interested in, and they gave me a good value for what I was getting. I would give them an A+.”

Review by
07/20/2015

“Their crew did a really professional job, and they paid a lot of attention to details. They were really good at answering questions. They did some siding on the top floor of our house. It was HardiePlank siding, so they just replaced the old fiber cement board that was there, put up the HardiePlank siding, and then redid all the trim for us. It took maybe a week or week and a half—it wasn't that long. I think they would get an A grade.”

Review by
07/20/2015

“They put the product on my house, and the way they put it on was professional manner. It looked really, really good so I'm pleased with the people that I had there. With the scheduling of it there was maybe a little bit to be desired. They showed up seven or eight hours late on the first day, and then I had one thing that they had to come back for. There was like a light that they hadn't secured correctly on the house. They kind of not showed the first time for that too so I had to call them twice to get them to do that. But besides the scheduling like the quality of the work and the product they put on my house I would go back to the company again even if I had to deal with some scheduling headaches to make sure it gets done right. They did siding on the entire house. They're a locally placed company, they have an office in Naperville so I live there so I thought I would go with my local people for getting it done. They were one of the first companies that I contacted. I would give them an A-.”

Review by
07/20/2015

“I liked their marketing material and proposal information. I liked the craftsmanship of my siding installation crew. Those are the things that stand out, and the office staff too. The office manager and the administrative staff were very helpful with the payment process and getting me the paperwork I needed and whatnot. They did James hardy siding and trim. On the whole entire house - siding, trim, fascia it was all done by the siding crew and gutters. And then the roofers did the new roof. The roof took about a week. I think it goes back to the proposal process they were detailed and thorough in what they were going to do, they had the products that I wanted that I had done research on, they had some good ideas on some design and decorative options and the price was right as well. I would give them a B. There was some major gaps in communication from when I signed off and put my deposit down to hold my price and proposal and whatnot and when the work actually commenced. There was definitely some fumbling not only with me but also with their company with communication.”

Review by
07/20/2015

“Their crew was very good. They did siding and roof. It took a total of about two weeks. They did everything the entire house. B, communication from their project lead could've been better.”

Review by
07/16/2015

“They did follow up on any issues we had. They put on siding, windows, roof. I will give them a B.”

Review by
09/11/2014

“Opal put a new roof on, and they put fascia on the windows. I'd give them an A+ rating because they were great.”

Review by
09/11/2014

“They did siding and windows. We wanted a little stone added to the front, and they went and made it for us. They cut it, put the brackets on to secure it, and all that. They worked through weather that was unbearable; it was either cold or snowing. They finished when they said they would. I think—and all my neighbors even said—that they went above and beyond what normal people would have done. Most people would have not shown up for weeks because our weather was so bad, but they were there. We interviewed another company that handled the Hardie siding, and I liked what Opal did better. I liked the way they did the trim and everything. I just liked them better, and I’m glad we went with them. I'd probably give them an A.”

Review by
09/11/2014

“Opal Enterprises re-sided my house. They did very well; it looks good, and it’s staying on the house. Their crews were amiable and courteous. They got the job done in a timely fashion, and they cleaned up. I'd give them an A+ because it was a very good job. They did what they were supposed to, and if I had any questions, they addressed them while they were doing the job. I would recommend them.”

Review by
09/10/2014

“They put new siding on my home. Everything went smoothly. I went with them because I felt comfortable when the sales rep came out. I wasn’t worried about being taken, that they weren’t going to do a good job, or whether I’d be happy with the outcome. I found them through a referral from the manufacturer of the siding from Hardie, which is the product I had installed. I'd rate them as an A+.”

Review by
09/10/2014

“They did my roof and some siding. They were efficient, and they did a good job. There were some delays due to raw materials being delivered, but they were able to accommodate the request that we made to fix the wall that was outside of the contract. Obviously, we paid for it, but we really appreciated their willingness to do that with their expertise. It looks great. I called a couple of other places. I didn’t get a response from one, and I didn’t get a reassuring, ‘Yeah, we can do that,’ from the other, so we just decided to give Opal a try. The start of the job and the end of the job were like a month apart, but beyond that, they did a great job. The guys who were on site did a great job; I don’t think that the snafu with the material was their issue.”

Review by
09/10/2014

“They did not complete the work to our satisfaction. They corrected some of the issues and some of the issues they fixed by just basically putting a Band-Aid over it instead of fixing it the proper way. They did our siding and our roof. They did our roof first and we had them back 3 times to work on an issue and they kind of corrected it. I still don’t know if it’s right but it’s okay for now. As far as the siding, we had an issue with them cutting things crooked about windows. They were giving us a hard time about redoing some other things and the thing is we shouldn’t have to pay them at the end of a job if it’s not completed correctly. They said we could withhold a thousand dollars. Well, they can blow us off for a thousand dollars. They're a large enough company. I don’t know if we got a bad crew or what the problem was but they should be able to cut things straight. They had to take the soffit and fascia off to replace because they told us ahead of time that when they pulled off the old siding it would get damaged. We had no problem with that, but when they put everything back on they didn’t put the gutter part that met up to the roof under the shingles so now all the water can seep through on the side of the house and possibly damage walls. They're willing to do certain things but other things they don’t feel they should have to do and the other problem is there is no communication.”

Review by
09/10/2014

“They did my siding for the house. They did a good job. The only thing now is that they are supposed to come back to fix a couple of locations and I haven’t heard from them so I need to get in touch with them to let them know what is happening. I found them because I live in the neighborhood where they are located. I'd give them a B. I would recommend them to family and friends.”

Review by
09/10/2014

“They did a good job. They did my house last year, so I had them come back and do my garage. I liked the workmanship and everything. I chose them because they had the most knowledge in installing Hardie board. A couple of neighbors had their signs, I went and talked to the neighbors about it, and they said Opal Enterprises was good—they’re an A+.”

Review by
09/10/2014

“Opal Enterprises installed siding and gutters for me. I liked their expert workmanship, strong communication, and on-time scheduling. I interviewed several companies, and the salesperson from Opal was far better informed and knew his products and services better than the others. It was excellent.”

Review by
09/10/2014

“Opal replaced the siding, gutters, fascia, and trim. They were recommended by James Hardie, the siding manufacturer. They were timely and very responsive, and the quality of their work was good, and they finished and started on time. They deserve an A.”

Review by
09/10/2014

“I liked the way Opal Enterprises worked. They were so professional, and the quality is unbelievable. They re-sided my house and installed a front porch with pillars. They came out right away when I first called, and I was really impressed. I’d give them an A+.”

Review by
09/10/2014

“Opal Enterprises did everything they said they would do. They were recommended to me by my handyman, and they were very good. They’re timely, very professional, and courteous. I’d definitely give them an A.”

Review by
09/10/2014

“Opal Enterprises did siding work for us, and they went above and beyond. They paid attention to the details and to what we were asking for, and they made sure that the final project was what we were hoping for.”

Review by
09/10/2014

“We agreed on a bunch of things up front, and they did all of them—some roofing, windows, and siding. I found them through the siding manufacturer. I would give them an A+.”

Review by
03/11/2014

“Opal Enterprises came out to do the siding, roof, and gutters—this was all part of the same job. When they completed that work, I did not have to clean up behind them. They did a fine job on everything. They cleaned up, they did a thorough job, and they were polite. They did a real good job, and it was a pleasant experience dealing with them. They deserve an A+.”

Review by
03/10/2014

“Opal Enterprises put on siding and a roof for me. I basically found them by accident. I was looking for a particular kind of siding, and they were one of the companies that provided it. I had called the manufacturer, and they gave me Opal's name. They came out right away; that's why I chose them—they were very responsive. There wasn't a lot of pressure. They were easy to work with, the cleanup was good, and they stayed on schedule. I would give them an A.”

Review by
03/03/2014

“This was my first time using Opal Enterprises. My neighbors had done work with them, and they came out to do siding and gutters for me. Once the work was complete, I had to pick up a very small amount of debris, but I didn’t have to call them to come back out for any reason. I would give Opal Enterprises an A-. I found their accounting and billing process had room for improvement.”

Review by
02/26/2014

“Opal Enterprises did siding. The quality of their work was very good, and the siding was the correct color. Opal's salesperson was very attentive to make sure that we got the right bid. The bid was good, the people who did the installation were thorough, and they came when they said they were going to and finished within their estimated time frame. We would use the company again. We were looking for James Hardie siding, and we chose Opal because we liked them better than the other Hardie installer in the area. I'd grade them an A+.”

Review by
02/26/2014

“I thought the work Opal Enterprises did for me was outstanding. They did siding on my whole house, and that was the first time I had them do work for me. I didn’t have to pick up nails or other debris after they left. I would rate them an A+.”

Review by
02/19/2014

“It's either neutral or negative. They did our roof, our gutters, our siding, our soffit, and fascia. They ordered the wrong windows—one window was not ordered at all, one was ordered incorrectly, and the other the window was wrong size. In addition to that, they put a vent up in the roof, and when it rained, the water came down in my bathroom. And when they came back out, they did it improperly. They were supposed to put up a piece of wood above our garage door, and instead, they put it at the top above the window. The problem is that we work, so we would communicate with this guy who was supposed to be communicating with the staff, and he wasn't. So, we would come home and things would be wrong. The young man I talked to at the company reassured me that everything was going to be fine, everything was great. And I had a lot of confidence in him, but I was disappointed because there was a local company I could have gone with and I'm sorry that I didn't. I would do C+. It looks good, but there's a couple of things that could have been done better.”

Review by
02/18/2014

“We had a positive experience with Opal Enterprises—we had no hitches along the way. We got what we expected, and we are happy with the siding. They gave us plenty of samples to choose from. The quality of work was good. It was exactly the sample that they showed us. We chose Opal because we saw their work down the block, and they offered the products that we wanted. We would use them again. These guys get an A.”

Review by
02/18/2014

“They did the siding. They took care of everything. They showed up on time, stayed on schedule for me, and they cleaned up nicely when they were done. They had done a couple other houses in the neighborhood. I would use them again. I’ll rate Opal Enterprises an A.”

Review by
02/17/2014

“I was impressed with the quality of their work. They did roofing and siding for me. The workers were efficient, the quality of their work was good, and the cleanup was fine. They started early, but they were doing another project simultaneously, so it started off a little bit slow. I think that was a problem at the beginning, but it was resolved right away. I would rate them an A.”

Review by
02/17/2014

“My husband liked them so much. They did everything we asked them to do, and they were really very helpful for us as homeowners by walking us through the steps of the process and making sure that we were satisfied. We had gutters and soffits replaced all around the outside of the house, and we had some posts at the front porch that they had to wrap. They cleaned up well afterward, and they responded to my initial request in a timely fashion. We'd give them an A. One thing that was really helpful for us was that they offered us a financing plan—you didn't have to put any money down, and you had a year to pay. That's exactly what we did, and I paid it off nine months later. It was very helpful for my cash flow not to have to come up with any money initially.”

Review by
02/14/2014

“They came out and did some work for me. Ultimately, I think it was positive. We haven’t actually gone through another winter yet. We had a lot of issues, but they kept coming back to fix the issues. So, they were very responsive. But we had a lot of issues. They did siding, gutters, and soffits. With the siding and the soffits, we had issues, but they were absolutely more than willing to keep coming out and trying to get that right. They gave us an extended warranty beyond what another involved company would give us. That’s why we’re waiting through winter to see if we have any more issues. But they did extend the warranty in case we started to. The responsiveness was awesome. It’s just that they didn’t think through our project quite well enough, so they had to keep coming back to fix errors. I think we were the first people to have one of the products put up the way we wanted it. I ended up with one side of my house done one way, and the other side of my house done another way. And they went, ‘Oh crap. Geez.’ It was a learning experience for them. Then they used nails that rusted, so every nail on my house showed. And they couldn’t take every nail off, so then they came out with a whole crew and tried to fix it. We’re just waiting to see if that all works. But they had everybody out here, seriously. The boss was out here. Everybody was out here. They were more than willing. Seriously, they were so good to work with, but I wish it went more smoothly. We’re up at the B or the C. We’re not sure if it really worked. It’s only been a few years. They were back out here, and we’ve had no problems with the gutters, but I don’t know. This is really tough. They were very clean, they picked up everything, and we didn’t have debris anywhere. They cleaned up and they were very professional. Just because we had them do something different, I think that kind of fell apart. They were so nice. They were very nice people, and very professional people, and very on top of everything. But the fact that they didn’t think it all through—I would say C+, because of the fact that they didn’t think it through and we had so many errors. It was like, ‘Oh crap. We didn’t put nails that rusted. Hmmm, never thought of that.’”

Review by
02/13/2014

“I'd say the quality of the work was fine. The problem that I had is they had to put. siding on the upper half of the house and they put aluminum soffit and fascia on the second story and in doing that they recommended to take off the vents and have the air flow from the bottom of the house to the top of the house and two of the things they had to do were the attic vents they were venting to the attic instead of the outside. They did one of them but not the other one and the guy said he couldn't find it and I went up there and what it turned out to be was, it was kind of hot that day and the guy just didn't want to do it and they created an issue. I can't complain about the quality of work. It seems like when they have a controversy they don’t' know how to handle it. I had, I finally talked to the president of the company and got the thing resolved but there's two owners. I think one's a guy and one's a woman. The woman couldn't handle the problem. She hung up on me and I wasn't being difficult. I'm just stating some facts. Anyhow, it was all resolved but it wasn't a very, the job would have been a lot easier if they had experience. I really can't complain about the job. It's just unfortunate that the guy chose to not be truthful about it and I crawl up to the attic and found it right away, and I said, what are you talking about. Here it is. Based on the quality of work I would use them again no problem. I thought that the price that I paid was a little more than somebody else. There was another guy that did the house bigger than mine and his was done the previous fall and his house was bigger but the price of mine was more money and I tried to negotiate it but I couldn't do it. So in general you know, I look at the house everyday and I know they did quality work. I'd probably do it again. I’m going to have to give them an A-.”

Review by
02/12/2014

“Opal Enterprises was great. They did windows and siding. I liked the quality of the product they offer. The crew was continuously hardworking, and the project manager had good communication skills. Overall, they were a first-class group—A+.”

Review by
10/09/2013

“The Opal Enterprises technicians were very professional. They worked hard, communicated well, and did a good job. They redid our siding and put a couple of windows in. It looks very nice, and I think the product is very good. I would give them an A+.”

Review by
10/09/2013

“Opal Enterprises did a great job on my house. It looks exactly how I wanted it to look. They put Hardie board on my entire house and garage and put three new windows in my garage. From start to finish, they were on time and did exactly what they said they were going to do. I recommended them to my mom, and she just got her siding done by Opal as well. They’re an A+.”

Review by
10/09/2013

“They were fine. They did a good job, and they cleaned up afterward. They installed soffits and fascia for me. If I decided to do something else on the house, I would probably call them. I just heard of them through the neighborhood—they seemed to be doing a lot of work. I'd give them an A rating.”

Review by
10/09/2013

“They were very professional. They did some exterior siding and some roof work. That was the first time I had used them, and I’d use them again. They cleaned up well after themselves. They communicated well, they explained everything thoroughly, and the technicians had a good attitude. I'd give them an A+.”

Review by
10/09/2013

“I guess the professionalism - their supervisor stayed on top of all of the work that was going on. They kept me informed. They always cleaned up on a daily basis, so that it wasn't a big disaster area. I was quite happy with the work that they did and within the timeframe that they did it, they did the complete siding on the house and quite a few of the windows. Plus some work for a header over the garage door that was unexpected that had been damaged. So all in all, I thought that they did as good a job as could be done. The neighbors across the street had done hardy board siding. I had researched it and was fairly certain that's what I wanted. Of course, I had had other estimates also and basically they explained their processes, which in some ways were more thorough in their flashings and things like that than some of the other companies were. They brought out all types of brochures, books with the colors and types and everything. Rather than them talking me into something, they pretty much agreed with me and assured me this was the best. I could've done aluminum and they would've been glad to do that, but the hardy board was certainly the high end, of course you pay more for it, but that's what you get. I'm very happy with it. I would give them an A.”

Review by
10/09/2013

“The first crew that they brought on-site they had to fire after a day because the work wasn't what it was supposed to be. So, they had to tear down the siding and start all over again. It took a lot longer than was expected, and the communication wasn't what it needed to be. Overall, the job got done, but it took a lot longer than expected and it was not a smooth process. They put up siding. It was my first time using them. I chose them because of a referral. I'd give them a C.”

Review by
10/09/2013

“Opal Enterprises was excellent—definitely an A+. They did things in a timely fashion and with quality workmanship. They redid the siding on my whole house with Hardie board siding, and I really like it.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: