Opal Enterprises Exterior Remodeling
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.8 out of 5 stars based on 119 customer surveys.
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9th year as a Best Pick Call
"We hold ourselves to a higher standard so that you will love your remodeling results. Opal delivers not only top-of-the-line products but also a top-of-the line education on different options, allowing you to discover the best fit and be proud of your home. At Opal, we understand that project satisfaction is why customers keep choosing us."

Tara Dawn | Co-owner
Company Information
Services Offered
Opal Enterprises Exterior Remodeling installs James Hardie fiber cement siding, soffit, and fascia. The company also offers vinyl siding and soffit options. Opal installs siding, windows, doors, and gutters. The company provides free design work so that homeowners can visualize finished projects.
Services Not Offered
The company does not offer siding repair or partial siding replacement.
Warranty
Opal offers a five-year labor warranty as well as a five-year annual maintenance warranty on fiber cement siding products.
Company History
Opal started in 2003.
Distinctions
The company is a James Hardie Elite Preferred Remodeler, an EPA Lead-Safe Certified Firm, and a member of the Certified Contractors Network.
Additional Information
Opal offers financing and free in-home design consultations. Opal's showroom displays a variety of window and siding options.
Areas Served
Addison, Aurora, Batavia, Bolingbrook, Carol Stream, Deerfield, Downers Grove, Elmhurst, Evanston, Geneva, Glen Ellyn, Glendale Heights, Glenview, Highland Park, Itasca, La Grange, Libertyville, Lockport, Lombard, Morton Grove, Naperville, Niles, Northbrook, Saint Charles, Skokie, West Chicago, Wheaton, Wilmette, Woodridge
Address
127 Ambassador Drive Suite 159
Naperville, IL 60540
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Compiled Score:

Opal Enterprises Exterior Remodeling has received 4.8 out of 5 stars based on 119 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/24/2018

“The two men who worked on our house were very nice. They said good morning, goodbye. They were very detail oriented, and if we had an issue, they'd correct it immediately.”

Review by
08/29/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/21/2018

No review comments provided

Review by
08/20/2018

“The expert craftsmanship of installation and quality of materials used. They listened to what our vision was for our home and they exceeded our expectation.”

Review by
08/19/2018

“Sales Person understanding of the James Hardie process and his detailed quotation.”

Review by
08/18/2018

“Making sure we were getting what we wanted”

Review by
08/17/2018

“Timely, polite, clean and happy with the quality of product we chose.”

Review by
08/09/2018

“How hard the crew worked, how nice they were and how clean they kept the site”

Review by
07/10/2018

“I was most satisfied with the appearance of the windows.”

Review by
07/10/2018

No review comments provided

Review by
06/26/2018

“We are happy with the end product”

Review by
06/14/2018

No review comments provided

Review by
06/11/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
05/05/2018

“The salesman was excellent. The project manager and crew were also very good.”

Review by
04/28/2018

No review comments provided

Review by
04/13/2018

“I was most satisfied with dealing with the crew. It was very easy and they were very courteous. The day to day was very easy and the interactions were professional.”

Review by
04/11/2018

“The workmen totally understood what they were doing and did a terrific job keeping me informed every step of the way”

Review by
03/10/2018

“Everything was good”

Review by
03/05/2018

No review comments provided

Review by
02/16/2018

“All over satisfaction.”

Review by
02/07/2018

“communication from office was good,”

Review by
02/07/2018

“Communication, quality, and follow-through.”

Review by
02/01/2018

“Josh - we loved Josh! He was very personable as well as professional. We really enjoyed working with him Luke - on-site every day to ensure project was going as expected Mir? - exceptional crew lead - again, both personable and professional. Just an all-around great guy.”

Review by
01/19/2018

“I was most satisfied with the craftsmanship with the two installers. I don't know their names because they were all working and no play, even no lunch.”

Review by
12/11/2017

“The people - polite and professional.”

Review by
12/02/2017

No review comments provided

Review by
11/21/2017

“I was most satisfied with their timeliness, cleanliness, and quality of work.”

Review by
11/20/2017

No review comments provided

Review by
11/18/2017

“Eli - for his initial effort in creating a home solution that met our needs; for being honest and forthright with a mistake and being quick to resolve the issue. Luke - for his incredible mgmt and constant communication while the job was ongoing. And for his continual follow thru in helping to alleviate problems or 'punch list?? items. Miro and Crew - true professionals and very friendly; fantastic people.”

Review by
11/10/2017

“I was most satisfied that they gave me access to the previous work that they had done.”

Review by
11/10/2017

“The final crew that came out and did the siding, windows, and doors were outstanding. The project manager was always available and professional.”

Review by
11/08/2017

“The office contact Ty really follows up”

Review by
11/08/2017

“Exceptional craftsmanship if the crew. Professional and timely original estimate and proposal”

Review by
10/06/2017

“Attention to detail”

Review by
10/02/2017

“Professionalism, everyone was professional. The workmanship was really good as well.”

Review by
08/22/2017

“They installed a roof. They had a clear line of communication, and it was a job that was done quickly and effectively. I'd give them an A+ overall. I'm very likely to recommend them.”

Review by
08/22/2017

“They did siding for me. I thought they were thorough. I thought they completed the work on time and did a good job. The siding looks good. I loved the guy who installed. He was prompt. He was on schedule. He was helpful. He was informative. I'd give them an A overall.”

Review by
08/22/2017

“They did exterior work, putting hardwood up. I liked the good communication. The workers were good—great service. I would grade the overall experience with an A. I would very likely recommend Opal Enterprises.”

Review by
08/08/2017

“We've used them a couple of times. What made them outstanding each time was their customer service and their workmanship; they did a great job and everything we wanted. We've had them do gutters and siding. I'd give them an A overall.”

Review by
08/08/2017

“All areas I was satisfied”

Review by
08/08/2017

No review comments provided

Review by
08/03/2017

No review comments provided

Review by
08/03/2017

“They put on a new roof and siding. I liked the quality work, the finished work, and communication. I would grade the overall experience with an A. I would highly recommend them to friends and colleagues.”

Review by
08/03/2017

“They did siding and skylight replacement for me. The installers were detail oriented and personable. And whatever we asked them to do, they did. I would say an A+ overall. I would recommend Opal Enterprises.”

Review by
08/03/2017

“They did siding for me. I liked that they seemed like they were very honest, and they were done very quickly. The workers were great. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
08/03/2017

“They installed windows. I liked that they did what I requested them. They was some difficulty with one of the workers, but the manager took care of it. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
08/03/2017

“I don't normally do reviews, but I will for them—they were excellent. They did siding and some extras like trim and front porch—both. Knowledgeable. They were extremely knowledgeable. Their communication was excellent, and the quality of work was excellent. They were fast and clean and just overall, very good. Very pleased; I'd give them an A+ overall.”

Review by
08/03/2017

“They did siding for me. Just the project was—it came in as scheduled and budget expected; this made it positive. I'd give them a B overall. It was OK, there were a couple issues. There was some miscommunication between the contractor and the folks who sold the job. Expertise was fine. Cleanliness was fine.”

Review by
07/27/2017

“They replaced some siding on our house and replaced some windows. I liked that they were thorough in terms of putting together the quote, and then they gave the quote. They did quality work, and they did it very quickly. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
07/27/2017

“They replaced some siding outside of our house. I liked that they did a good job, and they cleaned up after themselves. The workers were very pleasant to work with. I would grade the overall experience with an A. I would very likely recommend them to friend and colleagues.”

Review by
07/27/2017

“There were very much parts of them that I had more than a positive experience. There are some parts that I found extraordinarily satisfying, and there were one or two parts that I was just not at all happy with. They did siding for me. What made it positive were the painters, the sales guy, the product, and the general installation. They did everything clean. There was one issue they didn't do well on. It was the sills on the bottom of my windows. Well, let's say they damaged them, and their attempts to remedy of that is where it fell short. For 95% of it, I'd give them an A. For the most part—except for one issue—they did superior work, truly superior work. And that one issue I think was very bad. For 95% of the work they did, they did A+ work. For that one issue, they did terrible. If someone said to me, they had a bread and butter job, I'd strongly recommend them. If they had a job that had potential for issues, I wouldn't recommend Opal Enterprises.”

Review by
07/27/2017

“They installed siding for me. Number one, they said they would be here, and they were on time, and they continuously worked. I mean, they worked extremely hard. They were very friendly, and kept me up to date on everything. I mean, they did what they said they were going to do. They didn't lollygag; they didn't cause undue delay. I mean, they are very hard workers. I'd give them an A overall. I'll recommend them across the board, and I have. As far as I know, no one's taken me up on it.”

Review by
07/27/2017

“They replaced some windows—about 50% of the windows in my house. I liked that there was plenty of communication with every step. The quality of work on every side matches, the stuff that I wasn't able to replace this time around, so that was very important to me. All around, it turned out well. I would grade the overall experience with an A. I would likely recommend them to friends and colleagues.”

Review by
07/27/2017

“They did siding work for me. I liked that they were just very nice, came on time, and cleaned up. I would grade the overall experience with a B. I would likely recommend them to friends and colleagues.”

Review by
06/29/2017

“Attention to detail in the workmanship. Arriving on time at the job site and overall quality of workmanship.”

Review by
06/28/2017

“I liked that they did siding for me. I would grade the overall experience with an A. I would very likely recommend them to a friend.”

Review by
06/28/2017

“They're very professional. They were very prompt. They did siding, windows and doors. This was, actually when I was living in my townhouse association; I was president of the board. So, they resided about 96 of our homes, and some of the owners also needed new windows, so they provided windows for the owners who wanted to have them done. And I just ordered them—I live in a condo now, and I just contracted with them to replace my windows. So, I'm a repeat buyer. I'd give them an A+ overall. I'm reordering them, so I'm recommending them to the office.”

Review by
06/27/2017

“Opal Enterprises replaced the siding, windows, front door, gutters, and faucets. Pretty much the whole wraparound the house. They were detailed minded; they found a few faults with the insulation in the attic and also fixed that for a very fair price. They were tidy, clean, just a good bunch of workers and management. So, it was a very positive experience. I'd give them an A+. They were really good. In fact, they were so good they're doing my mom's stuff. I feel so confident that I actually shared them to one or two people out of her building, and we had people from the first week stopping by, staying at the house and asking about the company, and they basically—I don't advertise much because—I don't advertise at all, but I'm in a very unique niche construction business, and they were good enough to get my referral. I think they're good. I would absolutely recommend them.”

Review by
06/27/2017

“They were good to work with. Not the cheapest place, but they were definitely professional, and we were happy with the work that they performed. They did siding for us. I liked that they were very professional—great communication and their sales rep, Eli, is good when it comes to making his customers happy. I would grade the overall experience with an A. One of the reasons that I think I liked about them that they didn't really badger us too much like some of the other people that we got quotes. They kind of left us alone, after they gave us the quote, and let their professionalism do all the selling. I would very likely recommend them, unless cost is a real issue. I think we ended up paying $1,500 more—but I'm glad we went with them. We actually found them from the Best Pick book.”

Review by
06/27/2017

“They put up our siding on the upper half of our house. They came when they said they were going to. They did a very good job. The siding looks great. I like the way they did it. And they stuck to it and finished in the five days they said they were going to finish, even though there was some rain. They did it and did a nice job. They did everything they said they were going to. I'd give them an A overall.”

Review by
06/27/2017

“They did some repairs on our windows that were leaking, and within another month, they are going to be doing our siding. I liked that they were on time, they were neat, they did the job, and it was pretty reasonable. They were all pleasant to work with and easy to get in touch with, which is always helpful. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“Opal Enterprises resided my house. They were very quick to respond, as well as gave me a clear understanding of what work was being done and what I was getting. And even when there were a couple minor issues, they resolved them very quickly. I would say an A overall.”

Review by
06/27/2017

“Opal Enterprises replaced siding for me. I liked that the crew was very professional. It looks really good after they were done. I would grade the overall experience with an A+. I would very likely recommend them to friends and colleagues.”

Review by
06/27/2017

“They did roofing, siding, and windows. I liked that they were knowledgeable and available to answer any questions. They were great. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

Review by
06/23/2017

“With the sales presentation and the Project Manager's communication style.”

Review by
06/19/2017

No review comments provided

Review by
06/01/2017

“Work was done in an efficient manner”

Review by
05/02/2017

No review comments provided

Review by
04/26/2017

“Quality products and expert labor.”

Review by
04/12/2017

No review comments provided

Review by
04/05/2017

“Quality of work was excellent.”

Review by
03/07/2017

No review comments provided

Review by
03/03/2017

“Explanation of the scope of work. This is our first house so siding work is a foreign language and they took the time to explain the detail work.”

Review by
08/02/2016

“They did siding work for me. I liked everything about them. I'd give them A+ grade.”

Review by
08/02/2016

“They  did siding work. I liked the service, professionalism, and overall the company itself. I would grade it A+.”

Review by
08/02/2016

“They did siding, a roof, and windows. Communication was good; they’re hardworking and always available when you need them. I'd give them an A. I already have recommended them to friends.”

Review by
08/02/2016

“They replaced my siding and a sliding door on the patio. They did a good job for the price they quoted. Their workers were courteous and competent. I got what I expected. They definitely earned an A.”

Review by
08/02/2016

“It was a good experience, but there were things I wish could have been done different. I installed my addition and they refused to do the additional siding for my house. It left a sour note when I hired them to do the work, paid lots of money, and they refused to do a small job on the house that they did the original work. Quality of work would be a B. I had no issues with quality. I wanted them to do it more.”

Review by
08/02/2016

“They gave us an estimate, and we were all set to do the work and then they came back in the eleventh hour and told us that they made a miscalculation on the estimate to the tune of 3% so another couple of thousand dollars. They were residing the top half of our house with hardi cement board. So I would give them a C because after our little fiasco with them on the money and we were kind of stuck with still hiring them, they starting nickel and diming us over every little thing that they said they would just take care of so I would give them a C. Included in the price they were supposed to come out on an annual basis and inspect the caulking and all the work and we've yet to hear from them. I'd give them an F for expertise since they can't do a quote right and can't figure out that they didn't do it right until a month and a half, two months later. Overall, I'd give them a D.”

Review by
07/28/2016

“I  liked a lot of things about it. I was pleased with the work and I liked the product. Overall, I was pleased with it. That's all I had done, the siding and the overhang; I forget what they call that. Then I had downspouts put on too. It was part of the gutters. I grade it very good, no complaints.”

Review by
07/28/2016

“There was a lot of communication from a lot of different people—I had a lot of different contracts. The job itself was high quality. It was windows and siding and gutters. I'd give them an A+ rating.”

Review by
07/28/2016

“They  did siding for me. I liked that they were hardworking, clean, and thorough and very safe with the whole project. They built a scaffold. They get an A+ rating from me.”

Review by
07/26/2016

“They  were great, very professional, and very good. I've recommended them to many people. They did the aluminum siding. It was about a year and a half ago. They deserve an A grade.”

Review by
07/26/2016

“I  would say that they epitomize professionalism. They were very responsive and proactive with communication. They let us know exactly the scope of the project and we went into it with eyes wide open. The crew that showed up was very hardworking and certainly had very high quality workmanship. We were very satisfied with the overall project. We got new siding, new windows, new gutters, and new soffits. Frankly, it's one of the nicer looking homes on the street now in our neighborhood. I think that they were competitively priced on top of everything else. I feel really strongly about them. They're great. We did this last August, September. No complaints, A+.”

Review by
07/26/2016

“They replaced all of our siding and there was a lot of miscommunication. They didn't clean up the job site very well. I asked repeatedly to have it done. There was miscommunication regarding pieces of the order that were being ordered. They'd have to come back at a later date because they ran out of siding and didn't order my shutters on time. I'm waiting for them to come repair some things at this point, six months later, pieces of my garage are falling apart. Overall, it was good, but I guess you could call it neutral. I'd give them a B.”

Review by
07/26/2016

“The person was very good and thorough. The workers were very kind and very professional. They replaced hardieboard. They took the dryvit off and put hardieboard in last summer. It was very good. We had a couple of issues, but they were resolved. I wouldn't call it excellent, but they were very good.”

Review by
07/26/2016

“Honestly the project got stretched out for a very, very long amount of time and it should have been a much quicker job so I mean it ended up getting finished, more or less, but it was not ideal. From the time that we called them with the storm damage to the time it was completed, I think was about a year. It was a really long time. It was a very long time. They replaced a window for us also. I'd give them a C.”

Review by
07/26/2016

“I wasn't real happy with them to tell you the truth. I communicated several things to them and they didn't solve through. Several times I tried to communicate to them what we wanted done and they didn't do it. They were premium priced siding people and they did a regular siding job so they're not, they were not good. They weren't worth the extra money. I'd give them a C-. They left the place a mess.”

Review by
07/22/2015

“They did roof work at two houses, and they did siding work for me. They stand behind what they say they're going to do. I’ve used them in three different jobs, and that says quite a bit about them. They did two roofs on my personal home and a rental home, and then they did the siding on my own home. I would definitely recommend Opal Enterprises; in fact, I have recommended them to at least two other people who also ended up using them as well.”

Review by
07/22/2015

“They were very friendly and very accommodating, and they do very good, quality work. They replaced the siding on the entire home. There were a couple of follow-ups that needed to be done, and they were very punctual about it and did a very nice job on it. I would recommend them.”

Review by
07/22/2015

“I thought they were very diligent at ensuring customer satisfaction. They made sure that they got the best job done and done right, to their customers’ liking. They keep at it until they got it done. They did my entire house—siding, roofing, and gutters. I would recommend them and rate them as an A.”

Review by
07/22/2015

“I thought the guys were pretty professional, and whenever we had an issue, they were quick to fix it without giving me any hassle. I thought they did a good job. They put up siding, new soffit, and gutters. We chose Opal Enterprises because we wanted to go with HardiePlank siding. I think we would recommend them. I would give them a straight A grade.”

Review by
07/22/2015

“The crew was respectful of our property, they cleaned up after themselves when they left, and they did a meticulous job when they were here. They put up some siding, gutters, and downspouts. I would recommend them. There are always issues that you have to work through, but whatever little discrepancies or questions we had were addressed in a timely and proper manner.”

Review by
07/22/2015

“Opal Enterprises seemed to be very knowledgeable about the product and what we needed to do in the house. They put siding on one wall and on our second floor. I chose them because we had HardiePlank that had some problems. I would recommend them.”

Review by
07/22/2015

“They were very professional, and they always cleaned up well every day. They replaced the siding, windows, and gutters. A friend of ours recommended them. I would recommend them, too—I already have.”

Review by
07/22/2015

“There were no issues. They did fascia and soffit and we were happy with them. We would recommend them. Let's give them an A.”

Review by
07/20/2015

“I don't remember having that much issues so I think we chose them because they had very high ratings. I think our neighbor used them for siding on his house so we saw the signs and picked them. I think they gave us quote right away and then they did a good job I think. They did roofing work. They replaced the full roof. A+ we didn't have any problems or complaints.”

Review by
07/20/2015

“It’s a great product, it had a great value, and the workmanship was great. I had the roof, gutters, siding, and windows done. It took about two-and-a-half weeks. I think they had a good presentation, they had the hardy board siding that I was interested in, and they gave me a good value for what I was getting. I would give them an A+.”

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