J & K Home Improvement & Restoration
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 224 Surveys
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Compiled Score: star star star star star
J & K Home Improvement & Restoration has received 5 out of 5 stars (A-rating) based on 224 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"J & K has held quality workmanship at its core from the very beginning. Over the years, we have grown from a small business to a general contractor, but we learned never to forget the ethics that have guided us since our founding. We are committed to delivering quality, value, integrity, and great service to our customers."

Brent Lee | President
Company Information
Services Offered
J & K installs vinyl and fiber cement siding and cladding systems for commercial, industrial, and residential properties. The company also installs roofs, seamless gutter systems, windows, and doors. Additionally, J & K provides remodeling services and water and fire damage restoration.
Minimum Job
Projects require a $1,000 minimum.
Warranty
J & K provides a five-year limited warranty on siding projects.
Company History
J & K was established in 2005.
Distinctions
Company owner Brent Lee is a Vinyl Siding Institute Certified Installer. J & K is a CertainTeed 5-Star Contractor, a Mastic Elite Contractor, and an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms with ID badges, drive marked vehicles, and have undergone background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We love them. The guy who was in charge, the boss, Joe, he was on-site every single day, beginning and end of day, sometimes middle, sometimes all day. His crew was completely wonderful. They went around very carefully and looked for things like bolts and nails and whatever. Those are the silly little things that customers think of afterward. We required extra insulation that they weren't going to actually do in their original estimate. They did that beautifully. There were no seams on the siding. They took extra time and care around specific areas like the electrical box and stuff like that. It was just beautifully done. We couldn't be happier with the quality of work. They were there sometimes before we even woke up and we got coffee, early early on site, stayed late late late. Worked hard all day, no gaps in the middle of the day. I could not have been happier with a contractor, knowing nothing about them before, and we have recommended them to five different residents in our neighborhood. That's how much we loved them. They get an A+. They're awesome.”

“They were fine. They did a very nice job. We're very happy with them. The work they did was for siding. I'd give it an A+. Everything's perfect. I'm probably going to use them next year again.”

“Joe was a very friendly, good person to work with. J & K Home Improvement & Restoration did our siding. They get an A+. They did great.”

“They were very professional and did a good job. We weren't here when the work was done, but our experience was positive. I'd give them an A+. I would highly recommend them.”

“John was there often, and he's the one who sold us the project. He was there right at the start of the project. We had some other projects, we were doing home renovation, and some of the salesman sold it to us and then other people showed up and didn't know what they were doing and what needed to be done, but that was not the case with J & K. They were on top of everything. They got it done quickly. They did neat work, they cleaned up after themselves, so it was a very good experience, and I've recommended him to a lot of my friends. They did the siding on our house. I'd give them an A+, the best.”

“They did exactly what they said they were going to do. They did siding and roofing. We did two jobs with them. I would rate them with an A. They did everything they said they were going to do. I dealt with Joe. He's the J in J & K, and his follow up was excellent, so I'd give him an A, too. It was exactly when they said they were going to do it. They did a good job of cleaning up. Joe knew what he was doing. I think if I had other work that he did, he'd be the first person I'd call.”

“He was a very nice gentleman, they got the job done quickly, and they didn't leave a mess behind. They were all around just very satisfactory with their service. They did siding work. I'd give J & K Home Improvement & Restoration definitely an A+.”

“They did fine. It was a hot week. They were professional, I thought. They did a good job. They were doing siding all the way around the house. I'd give them an A rating. They did good.”

“They did the job. The guy I worked with, Joe, was very easy to get along with, and the job held up well. We'll see if it continues to hold up, but overall it held up well, so it was an OK experience. They put on a new roof for me, a designer roof, and they also put on some new siding, sort of a wood-textured type siding. I say they get an A.”

“Their workmanship was good. They were on time and they started off doing work through an insurance company, that's how I got them, and then we liked them so much we had the rest of the house done. They did fascia and soffit. The original was fascia and soffit and roof repair because a tree fell on it. I'd grade them as an A.”

“The person that I dealt with was courteous, and the work was good work. I haven't had any problems with it. They did a roofing and they also did some siding. I'd give it an A rating.”

“Since they did the job, it stays the same. Actually, we did it because the insurance company said we have some bird nests over there, so now it looks good. I haven't been up there but it looks good. It was just the side of the wall, the side, like the corner. I would say they get an A.”

“It was very nice. We felt so comfortable with them. They did the siding while we were on vacation. It was great, and the rep was phenomenal in keeping us informed. I would give them 1,000 percent. These people are excellent. We had 100 percent confidence in J & K to do the work. They're A+.”

“Everything was perfect. I like them. The siding is beautiful. They were very respectful and very amenable, they showed up on time, and they knew what they were doing. I'd give J & K an A.”

“My experience with J & K was extremely positive. The salesman was extremely helpful, and everything was delivered on schedule. The workmen were all very polite and very neat, and they knew what they were doing. When the job was finished, the house looked brand new. They do a great job. It was very, very good. They went above and beyond.”

“My experience was absolutely positive. My house was hit by a car in January. It was very strange, and it took until May to get the insurance companies to settle with me. J & K stood with me all that time and practically did all the work for me through the insurance company. They were wonderful. They stayed with me the whole time.”

“The individual that estimated the job was there when the job was being done, and he followed up. I've had some issues since, but as soon as I let him know I had some issues, he was Johnny-on-the-spot. He got the issue corrected. They have very, very excellent customer service. All things considered, I'd give them an A for both the roofing and siding jobs they did for me.”

“They did a very good job, and we were very happy. We were just happy with the job they did. They did roofing and siding for me. Overall, I'd grade them A+.”

“The customer rep kept me informed of the process and of any obstacles they were encountering along the way. He was very present, always willing to take a phone call, and often on the site. The only thing I could think of that would have increased their grade is, while they were taking the siding off my house, sometimes they were letting it fall on my truck. After I pointed that out, they corrected it and did it right. Overall, I'd give them A+. I would definitely recommend them.”

“They were great. I believe the representative who came out was very professional, and they did everything that they said they would do. Everything they did was an A+. They were great.”

“I do not remember having any issues with the timing or process of the job at all. There were no significant issues.”

“Everything was fine. The work was well done, and one or two issue that we had were resolved pretty quickly and done well.”

“Everything went well, except for one missing part on the top of the building. I never requested that they fix it. They seemed to know what they were doing.”

“I was satisfied with their work.”

“The work was OK.”

“They did a great job. Everything that we were in question about, they took care of without any kind of an argument. Everything was good. Overall, I would rate them an A. I have already recommended them to a friend.”

“J & K went out of their way to help me find a match for my siding. The workers cleaned everything up as they were doing the job, and when they left, it was perfect—the siding, the roof, and the cleanup. It still looks perfect today after the winter. I'd give them an A.”

“They were efficient, and everything was great. They did the roof and siding, and they got it done productively. The customer service was excellent. They're an A+.”

“J & K was very neat. They did what they said they were going to do, and they did a great job. They replaced our roof and our siding. The customer service was very good, and any time I called, they responded right away. They're A+.”

“They did good work, and they were very prompt. They put on vinyl siding for me. I would say they were an A+.”

“They did siding work for us. The representative was really extremely helpful. I think his name was Joe. He handled the whole project, he came back and checked to be sure that it was done correctly, and he put up the numbers on the house for us. He just was really good. I chose them because our insurance company recommended them. I'd give them an A.”

“They showed up when they were supposed to, and they cleaned up very well. They cleaned up the yard, which was important. They replaced the siding, the roof, and the shutters. The customer service was very good. I chose J & K Home Improvement because they came highly recommended to us from a friend. They get an A from me.”

“They worked with me on everything, like dealing with the insurance and all that. They did roof and siding work for me. Jerry was very good to deal with—he was the salesman. I chose them because they did a roof for my parents a couple of years ago, and my parents were happy with them.”

“They were very professional, and they did a good job. They repaired the damage. I found J & K Home Improvement through my insurance company. They get an A+.”

“They actually did a really good job, and they followed up. I can't believe they did it in cold weather, but they did, and it appears to be a fine job. They worked quickly. They took off all the siding and replaced all the siding, and they also put on a new roof and tore off all of the old one, of course. The customer service was very good. They did the roof in two days in September, and then we were waiting on windows. We also had those done, but they were from a different company. The windows didn't come in until November, so they actually did the siding in November after the windows went in. It took them three days. The job looks fine today. I'd give them a good, solid A grade.”

“The service was good. We dealt with Joe, and he was very friendly and very knowledgeable. They did my roof and the front siding. The customer service was very good. I'd give them an A grade.”

“J & K Home Improvement was consistent and thorough. They did my roof and siding. They were prompt to return calls. I chose them over a different company because they were recommended by our insurance. They get an A grade from me.”

“They came when they said they would, and they did everything they said they would do. They did a roof and some siding for me. The guy who came out first was very polite. They did a really good job. Joe was really nice and very professional. He was referred to me by someone else who'd had him do work. My friend used him, and she was really satisfied with him. He lived up to my expectations. I'd probably give them an A.”

“They did the roof, siding, and window vents. They were on time and professional, and the customer service was good. If I needed anything, I'd call them, and they were there within the week. They're grade-A company.”

“They did what they said they were going to do when they said they were going to do it. They did siding work and replaced the roof. I think the roof took two days—maybe two and a half days. The siding had to wait for a product to come in, so that was just a little bit longer. Overall, it was done in two weeks. The customer service was very good. The salesman that was representing them stayed in touch and kept me informed, so I was very happy.”