J & K Home Improvement & Restoration
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

J & K Home Improvement & Restoration has received 4.6 out of 5 stars based on 53 customer surveys conducted through GuildQuality.
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7th year as a Best Pick Call
"J & K has held quality workmanship at its core from the very beginning. Over the years, we have grown from a small business to a general contractor, but we learned never to forget the ethics that have guided us since our founding. We are committed to delivering quality, value, integrity, and great service to our customers."

Brent Lee | President
Company Information
Services Offered
J & K installs vinyl and fiber cement siding and cladding systems for commercial, industrial, and residential properties. The company also installs roofs, seamless gutter systems, windows, and doors. Additionally, J & K provides remodeling services and water and fire damage restoration.
Minimum Job
Projects require a $1,000 minimum.
Warranty
J & K provides a five-year limited warranty on siding projects.
Company History
J & K was established in 2005.
Distinctions
Company owner Brent Lee is a Vinyl Siding Institute Certified Installer. J & K is a CertainTeed 5-Star Contractor, a Mastic Elite Contractor, and an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms with ID badges, drive marked vehicles, and have undergone background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
1335 Industrial Drive
Itasca, IL 60143
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Compiled Score:

J & K Home Improvement & Restoration has received 4.6 out of 5 stars based on 53 customer surveys conducted through GuildQuality.
5
43
4
3
3
5
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“Dependable company. Very professional. Listens to what you want and expect.”

Review by
08/17/2021

No review comments provided

Review by
08/17/2021

No review comments provided

Review by
08/17/2021

“my rep was a good guy. post-instillation customer service has dropped the ball.”

Review by
12/07/2020

No review comments provided

Review by
12/06/2020

“Bathroom is beautiful!”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“I think follow up could be extremely improved.”

Review by
10/19/2020

“John Lee and the All the installers!”

Review by
10/15/2020

“We worked with John who was exceptional and went above and beyond meeting all our needs”

Review by
10/15/2020

“Great overall job”

Review by
10/15/2020

“xxx”

Review by
10/14/2020

“They did a great job.”

Review by
10/14/2020

“No areas”

Review by
10/14/2020

“I would like to recognize Frank for his exceptional service.”

Review by
10/14/2020

“I don't remember his last name, but I would like to recognize Adam for his exceptional service.”

Review by
10/14/2020

“I think they did wonderful work and they kept me informed every step of the way. I appreciate what they did.”

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

“They exceeded with the schedule.”

Review by
10/14/2020

“John went above and beyond. He made sure it was done correctly and answered all my questions.”

Review by
10/14/2020

“There was a payment issue and a lady in the office handled it quickly.”

Review by
10/14/2020

“I was pleased with the shingles. It matches my brick very well.”

Review by
10/14/2020

No review comments provided

Review by
10/12/2020

“J&K Did quality work in a timely manner; their crews were very professional and courteous.”

Review by
10/09/2020

“Steve Kightlinger worked closely with us throughout the project and beyond.”

Review by
10/09/2020

“Our sales rep John and site foreman were excellent! Creative ideas and solutions.”

Review by
10/09/2020

No review comments provided

Review by
10/08/2020

“John was the best, very involved, communication - excellent! Quality of work - excellent. Very happy!!!!!”

Review by
10/08/2020

“Our sales guy Mike Braun was on point. Great knowledge and fantastic to deal with.”

Review by
10/04/2020

“Very satisfied with the quality of their work and professionalism.”

Review by
10/04/2020

“I have already recommended J&K to multiple neighbors since we were so pleased with our experience with them! From start to finish, they made the process easy. They worked fast and professional. They did a great job with the clean up and even returned in the daylight to make sure it was clean.”

Review by
10/03/2020

“J & K was exceptional, from start to finish they ensured we were taken care of. We had roofing and siding needed, as well as replacement wood due to rotting. They were here on time, we're extremely professional, and made sure all of our questions/concerns were answered each day. I would highly recommend J & K!”

Review by
10/03/2020

“Mike Braun has a wealth of information. He stopped by and checked in on progress often. He did a final walk through to make sure all the nails were removed from our lawn. He went above and beyond.”

Review by
10/03/2020

No review comments provided

Review by
10/03/2020

“John Lee was very professional”

Review by
10/03/2020

“Work done”

Review by
10/03/2020

“Mentioned above”

Review by
01/07/2020

“I would like to recognize John Lee for his exceptional service!”

Review by
01/06/2020

“I would like to recognize Adam for his exceptional service. He was awesome! We have recommended him to several people.”

Review by
01/06/2020

“I would like to recognize Steve Kightlinger for his exceptional service. He was very responsive to our needs and seemed to understand everything that we required and made sure it was done.”

Review by
12/25/2019

“Very Happy”

Review by
12/20/2019

“As stated above - John was great!”

Review by
12/20/2019

“Workmen were extremely clean, only found a few nails in the lawn in total.”

Review by
12/20/2019

“John Lee was an excellent representative of the company.”

Review by
09/04/2019

“They exceeded all of my expectations.”

Review by
08/03/2019

“Great company to work with I would recommend them to friends and family for work.”

Review by
07/31/2019

“They were all good and I would like to recognize John as well as the owner for exceptional service!”

Review by
07/31/2019

“John Lee, the construction manager, gave me outstanding service. He remembered every detail that I requested. He communicates well and keeps the customer informed. He is honest and trustworthy.”

Review by
07/31/2019

No review comments provided

Review by
07/29/2019

“I would like to recognize John Lee for his exceptional service.”

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

“They exceeded our expectations. They worked with our insurance company and did all the work to perfection.”

Review by
07/26/2019

“They exceeded our expectations. They worked with our insurance company and did all the work to perfection.”

Review by
10/02/2018

“I think Joe was our sale person and contractor. He did a fabulous job working with us and the insurance company. He had the best prices and was great at handling everything and would always get back to us. He did a very good job there.”

Review by
10/02/2018

“They did a great job.”

Review by
10/02/2018

“I would like to recognize the sales manager. He did all of the arranging with us and he was outstanding.”

Review by
10/02/2018

“I would like to recognize the sales manager. He followed up and was very accommodating.”

Review by
10/02/2018

“Its a great company overall I was very satisfied with there work.”

Review by
10/02/2018

“It's been some time, but I would recognize Joe Kim, the supervisor overseeing and coordinating the project. All of his workers seemed to be very professional. They were very well coordinated and just did a good job all in all. I would highly recommend them.”

Review by
10/02/2018

“Joe has always been great and the workers were good. I would recommend the company as a whole. I feel they are honest with the job, work, and what they present to the customer.”

Review by
10/02/2018

“After they left, I saw a lot of flaws in their work.”

Review by
09/26/2018

“Overall they did a really great job.”

Review by
09/26/2018

“they were willing to return to job to fix problems.”

Review by
09/20/2018

“The crew was good. Joe Kim, in particular, was responsive and terrific.”

Review by
09/17/2018

“They met my expectations because of the things I asked them to do that was not in the contract.”

Review by
09/17/2018

“They met or exceeded my expectations in roofing.”

Review by
09/17/2018

“I was overall satisfied.”

Review by
09/17/2018

“They were quick and they did everything on time.”

Review by
09/17/2018

“Overall, the whole team was good.”

Review by
09/17/2018

“Some things that are important to me are that when a company tells you the schedule; then they should show up on time. It is hard to get a commitment from people but they were committed. They told me what and how they were going to do things. They explained what we needed to do to be ready. I was never surprised by anything. They told me the price and it was accurate. They went above and beyond to communicate with State Farm about the new roof and siding. I did not have to worry.”

Review by
09/17/2018

“Frank Padilla should be recognized.”

Review by
09/17/2018

“joe—attentive I would like to recognize Joe for his exceptional service. He is very attentive.”

Review by
09/17/2018

“I would like to recognize the project manager. I believe his name was John.”

Review by
09/16/2018

“Workmanship. Workers were very polite. Cleaned area well.”

Review by
11/16/2017

“They did the job. The guy I worked with, Joe, was very easy to get along with, and the job held up well. We'll see if it continues to hold up, but overall it held up well, so it was an OK experience. They put on a new roof for me, a designer roof, and they also put on some new siding, sort of a wood-textured type siding. I say they get an A.”

Review by
11/16/2017

“Since they did the job, it stays the same. Actually, we did it because the insurance company said we have some bird nests over there, so now it looks good. I haven't been up there but it looks good. It was just the side of the wall, the side, like the corner. I would say they get an A.”

Review by
11/16/2017

“The person that I dealt with was courteous, and the work was good work. I haven't had any problems with it. They did a roofing and they also did some siding. I'd give it an A rating.”

Review by
11/03/2017

“Joe was a very friendly, good person to work with. J & K Home Improvement & Restoration did our siding. They get an A+. They did great.”

Review by
11/03/2017

“They were fine. They did a very nice job. We're very happy with them. The work they did was for siding. I'd give it an A+. Everything's perfect. I'm probably going to use them next year again.”

Review by
11/03/2017

“They did fine. It was a hot week. They were professional, I thought. They did a good job. They were doing siding all the way around the house. I'd give them an A rating. They did good.”

Review by
11/03/2017

“They were very amenable to things I didn't like that they did and they were willing to change it. They basically took care of my roof, soffits, and gutters. I'd give them an A.”

Review by
11/03/2017

“They were very professional and did a good job. We weren't here when the work was done, but our experience was positive. I'd give them an A+. I would highly recommend them.”

Review by
11/03/2017

“Their workmanship was good. They were on time and they started off doing work through an insurance company, that's how I got them, and then we liked them so much we had the rest of the house done. They did fascia and soffit. The original was fascia and soffit and roof repair because a tree fell on it. I'd grade them as an A.”

Review by
11/03/2017

“He was a very nice gentleman, they got the job done quickly, and they didn't leave a mess behind. They were all around just very satisfactory with their service. They did siding work. I'd give J & K Home Improvement & Restoration definitely an A+.”

Review by
11/03/2017

“They did exactly what they said they were going to do. They did siding and roofing. We did two jobs with them. I would rate them with an A. They did everything they said they were going to do. I dealt with Joe. He’s the J in J & K, and his follow up was excellent, so I'd give him an A, too. It was exactly when they said they were going to do it. They did a good job of cleaning up. Joe knew what he was doing. I think if I had other work that he did, he'd be the first person I'd call.”

Review by
11/03/2017

“We love them. The guy who was in charge, the boss, Joe, he was on-site every single day, beginning and end of day, sometimes middle, sometimes all day. His crew was completely wonderful. They went around very carefully and looked for things like bolts and nails and whatever. Those are the silly little things that customers think of afterward. We required extra insulation that they weren't going to actually do in their original estimate. They did that beautifully. There were no seams on the siding. They took extra time and care around specific areas like the electrical box and stuff like that. It was just beautifully done. We couldn't be happier with the quality of work. They were there sometimes before we even woke up and we got coffee, early on site, stayed late late. Worked hard all day, no gaps in the middle of the day. I could not have been happier with a contractor, knowing nothing about them before, and we have recommended them to five different residents in our neighborhood. That's how much we loved them. They get an A+. They're awesome.”

Review by
11/03/2017

“It was a really great experience. They did beautiful work. The folks that did the window installation were very kind and were in and out so that it didn't wreck up our whole weekend or something like that. It was also great that they waited to cash my check by four days. The project manager that did the sales with me, I think he does really honest, fair work and accurate proposals. They replaced the wood on the outside of the house, installed new wood and then covered it with some sort of plastic siding, molded siding for the edges. They also installed a window in the front of the house in the master bedroom. I'd give them A+.”

Review by
11/03/2017

“John was there often, and he's the one who sold us the project. He was there right at the start of the project. We had some other projects, we were doing home renovation, and some of the salesman sold it to us and then other people showed up and didn't know what they were doing and what needed to be done, but that was not the case with J & K. They were on top of everything. They got it done quickly. They did neat work, they cleaned up after themselves, so it was a very good experience, and I've recommended him to a lot of my friends. They did the siding on our house. I'd give them an A+, the best.”

Review by
11/03/2017

“All the joints started cracking again, but everything is good inside. A tree fell onto my house, and they did all the repairs from the insurance, the roofing, siding, and interior molding. Because the molding started cracking again, I spoke with the insurance. They warranty for a year or something, but all the molding is cracking. It's mediocre, and I wasn't satisfied. They did good work, but it didn't last. I don't know if they didn't use the right material on the crown molding, because I had the crown molding for two years and it never cracked. The way I did it, it never cracked.”

Review by
11/03/2017

“They're professional. They got the work done when they said they were going to. I had no problems. I'd give them a B.”

Review by
10/13/2016

“I do not remember having any issues with the timing or process of the job at all. There were no significant issues.”

Review by
10/13/2016

“I was very satisfied with his work. He was very accommodating, and everything that I asked for, he did. Overall, my experience with them was A+. I would recommend them to my best friend.”

Review by
10/13/2016

“It was a very nice experience. We actually had some other stuff done. We asked them if they could do it for us, and they said absolutely, it was not problem, and they would take care of it. We felt so comfortable with them that we already had a planned vacation with the family, and we actually left John. He told us he didn’t need to get into the house, and obviously everything was external, but he wanted to stay on track with the home. They were already getting ready to do the siding. He took the time to actually send pictures of the before and after while we were on vacation. It was kind of neat to leave the house how it was, and then come home to a complete new home. It was great. John was phenomenal in keeping us informed. Instead of a hundred percent grade, I would give them a thousand percent. My wife is a schoolteacher, and she actually put in a grade of A+. Nowadays, everybody just wants, wants, wants, but they don’t take the time to actually appreciate the people or call their boss or manager or whoever and say these people are excellent. This happened over a year ago, and when he had all that hail damage, there were people coming from out of state and all over the place. A friend of a neighbor recommended them, because he works with them as a side job. He told us that John was not a storm chaser, and he didn’t haggle or anything like that. He just reassured me and my wife. I have three little children too, and with all this construction stuff going on, he and his guys made sure the kids were safer. Obviously, being responsible parents, we made sure our kids stayed away. They actually stopped work just to let us go by. It was almost like a family run thing. Actually, for us being out of state and trusting a company to work on our house, which is our number one investment, we had a hundred percent confidence in J & K to do the work. For us to go away for a long weekend, and obviously they got the work done in that amount of time—holy cow! To trust someone with your home, I’d give them a thousand percent.”

Review by
10/13/2016

“My experience with them was extremely positive. Steve, who was the salesman, was extremely helpful. He helped me decide on a color. He advised about downspouts and which ones needed replacing and which ones didn’t. He made suggestions about painting the pipe that I hadn’t even thought of. Even though he was the salesman, he came back and constructed doors for the shed underneath our porch. It was just great. He just went out of his way for that. Everything was delivered on schedule, and they were very careful about where it was placed. The workmen came and they were all very polite. They knew what they were doing. They were very neat. When the job was finished, the house looked brand new. They did a great job. Then J & K also made the arrangements, besides the siding, to put up the downspouts that needed replacing. They put the new borders that went around all the windows. The guy was great, and he knew exactly what to do. When they were done, they went around and made sure everything was cleaned up. They had me walk around, and Steve came back just to double-check to make sure everything was done to my satisfaction. All-in-all, it was a positive experience. I have recommended the company to a couple of neighbors up and down the street. It was very, very good. They went above and beyond.”

Review by
10/13/2016

“I like them. Everything was good. Everything was perfect. The only recommendation I would make is to make sure that they do a thorough pickup with the nails and stuff in the lawn so that we don’t get flat tires, because I did catch a few nails on the driveway. That could have been at least $2 since we have a truck. I know they went over it with the metal collector, but they just need to make sure they clean up nails thoroughly. If I was to get a nail in my tires, I don’t know if they would cover that. Other than that, the siding is beautiful. They were very respectful and very amenable. They showed up on time, and I didn’t have any problems. They knew what they were doing. Overall, I’d give them an A. I recommended them to my neighbor across the street.”

Review by
10/13/2016

“The customer rep kept me informed of the process and of any obstacles they were encountering along the way. He was very present, always willing to take a phone call, and often on the site. The only thing I could think of that would have increased their grade is, while they were taking the siding off my house, sometimes they were letting it fall on my truck. After I pointed that out, they corrected it and did it right. Overall, I’d give them A+. I would definitely recommend them.”

Review by
10/13/2016

“They were great to work with. This was the first time we ever had to have anything like this done. We had hail damage, and John was very good. He was very informative about the different things that we could do on our house, as far as the siding, the roof, and everything else went. He was great to work with, and his suggestions were right on the money. The whole thing; their crew and everything was just awesome. I'd give them an A+. I have recommended them to other people too.”

Review by
10/13/2016

“My experience was absolutely positive. My house was hit by a car in January. It was very strange, and it took until May to get the insurance companies to settle with me. J & K stood with me all that time and practically did all the work for me through the insurance company. They were wonderful. They stayed with me the whole time.”

Review by
10/13/2016

“The individual that estimated the job was there when the job was being done, and he followed up. I’ve had some issues since, but as soon as I let him know I had some issues, he was Johnny-on-the-spot. He got the issue corrected. They have very, very excellent customer service. All things considered, I’d give them an A for both the roofing and siding jobs they did for me.”

Review by
10/13/2016

“They did a great job. Everything that we were in question about, they took care of without any kind of an argument. Everything was good. Overall, I would rate them an A. I have already recommended them to a friend.”

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