“They did the job. The guy I worked with, Joe, was very easy to get along with, and the job held up well. We'll see if it continues to hold up, but overall it held up well, so it was an OK experience. They put on a new roof for me, a designer roof, and they also put on some new siding, sort of a wood-textured type siding. I say they get an A.”

“Since they did the job, it stays the same. Actually, we did it because the insurance company said we have some bird nests over there, so now it looks good. I haven't been up there but it looks good. It was just the side of the wall, the side, like the corner. I would say they get an A.”

“The person that I dealt with was courteous, and the work was good work. I haven't had any problems with it. They did a roofing and they also did some siding. I'd give it an A rating.”

“Joe was a very friendly, good person to work with. J & K Home Improvement & Restoration did our siding. They get an A+. They did great.”

“They were fine. They did a very nice job. We're very happy with them. The work they did was for siding. I'd give it an A+. Everything's perfect. I'm probably going to use them next year again.”

“They did fine. It was a hot week. They were professional, I thought. They did a good job. They were doing siding all the way around the house. I'd give them an A rating. They did good.”

“They were very amenable to things I didn't like that they did and they were willing to change it. They basically took care of my roof, soffits, and gutters. I'd give them an A.”

“They were very professional and did a good job. We weren't here when the work was done, but our experience was positive. I'd give them an A+. I would highly recommend them.”

“Their workmanship was good. They were on time and they started off doing work through an insurance company, that's how I got them, and then we liked them so much we had the rest of the house done. They did fascia and soffit. The original was fascia and soffit and roof repair because a tree fell on it. I'd grade them as an A.”

“He was a very nice gentleman, they got the job done quickly, and they didn't leave a mess behind. They were all around just very satisfactory with their service. They did siding work. I'd give J & K Home Improvement & Restoration definitely an A+.”

“They did exactly what they said they were going to do. They did siding and roofing. We did two jobs with them. I would rate them with an A. They did everything they said they were going to do. I dealt with Joe. He’s the J in J & K, and his follow up was excellent, so I'd give him an A, too. It was exactly when they said they were going to do it. They did a good job of cleaning up. Joe knew what he was doing. I think if I had other work that he did, he'd be the first person I'd call.”

“We love them. The guy who was in charge, the boss, Joe, he was on-site every single day, beginning and end of day, sometimes middle, sometimes all day. His crew was completely wonderful. They went around very carefully and looked for things like bolts and nails and whatever. Those are the silly little things that customers think of afterward. We required extra insulation that they weren't going to actually do in their original estimate. They did that beautifully. There were no seams on the siding. They took extra time and care around specific areas like the electrical box and stuff like that. It was just beautifully done. We couldn't be happier with the quality of work. They were there sometimes before we even woke up and we got coffee, early on site, stayed late late. Worked hard all day, no gaps in the middle of the day. I could not have been happier with a contractor, knowing nothing about them before, and we have recommended them to five different residents in our neighborhood. That's how much we loved them. They get an A+. They're awesome.”

“It was a really great experience. They did beautiful work. The folks that did the window installation were very kind and were in and out so that it didn't wreck up our whole weekend or something like that. It was also great that they waited to cash my check by four days. The project manager that did the sales with me, I think he does really honest, fair work and accurate proposals. They replaced the wood on the outside of the house, installed new wood and then covered it with some sort of plastic siding, molded siding for the edges. They also installed a window in the front of the house in the master bedroom. I'd give them A+.”

“John was there often, and he's the one who sold us the project. He was there right at the start of the project. We had some other projects, we were doing home renovation, and some of the salesman sold it to us and then other people showed up and didn't know what they were doing and what needed to be done, but that was not the case with J & K. They were on top of everything. They got it done quickly. They did neat work, they cleaned up after themselves, so it was a very good experience, and I've recommended him to a lot of my friends. They did the siding on our house. I'd give them an A+, the best.”

“All the joints started cracking again, but everything is good inside. A tree fell onto my house, and they did all the repairs from the insurance, the roofing, siding, and interior molding. Because the molding started cracking again, I spoke with the insurance. They warranty for a year or something, but all the molding is cracking. It's mediocre, and I wasn't satisfied. They did good work, but it didn't last. I don't know if they didn't use the right material on the crown molding, because I had the crown molding for two years and it never cracked. The way I did it, it never cracked.”

“They're professional. They got the work done when they said they were going to. I had no problems. I'd give them a B.”

“I do not remember having any issues with the timing or process of the job at all. There were no significant issues.”

“I was very satisfied with his work. He was very accommodating, and everything that I asked for, he did. Overall, my experience with them was A+. I would recommend them to my best friend.”

“They installed the roof. The work was good. Overall, I’d give them a B.”

“The experience was pleasant. There were complaints, but the guy basically took care of them. It was fine. It was good. Overall, my experience was a B+, with both the siding and roofing experience. I haven’t seen any leaks at this point. I don’t think the guys that work for them were anywhere like the head guy was, but that’s not any different than anything else. He wound up fixing stuff that they screwed up. Initially, after it happened, I told quite a few people about him, so I would recommend him. I would say, overall, it was a good experience. There were just a couple of things that I found that they tried to screw me over with. The head guy wound up fixing what they screwed up.”

“It was a very nice experience. We actually had some other stuff done. We asked them if they could do it for us, and they said absolutely, it was not problem, and they would take care of it. We felt so comfortable with them that we already had a planned vacation with the family, and we actually left John. He told us he didn’t need to get into the house, and obviously everything was external, but he wanted to stay on track with the home. They were already getting ready to do the siding. He took the time to actually send pictures of the before and after while we were on vacation. It was kind of neat to leave the house how it was, and then come home to a complete new home. It was great. John was phenomenal in keeping us informed. Instead of a hundred percent grade, I would give them a thousand percent. My wife is a schoolteacher, and she actually put in a grade of A+. Nowadays, everybody just wants, wants, wants, but they don’t take the time to actually appreciate the people or call their boss or manager or whoever and say these people are excellent. This happened over a year ago, and when he had all that hail damage, there were people coming from out of state and all over the place. A friend of a neighbor recommended them, because he works with them as a side job. He told us that John was not a storm chaser, and he didn’t haggle or anything like that. He just reassured me and my wife. I have three little children too, and with all this construction stuff going on, he and his guys made sure the kids were safer. Obviously, being responsible parents, we made sure our kids stayed away. They actually stopped work just to let us go by. It was almost like a family run thing. Actually, for us being out of state and trusting a company to work on our house, which is our number one investment, we had a hundred percent confidence in J & K to do the work. For us to go away for a long weekend, and obviously they got the work done in that amount of time—holy cow! To trust someone with your home, I’d give them a thousand percent.”

“My experience with them was extremely positive. Steve, who was the salesman, was extremely helpful. He helped me decide on a color. He advised about downspouts and which ones needed replacing and which ones didn’t. He made suggestions about painting the pipe that I hadn’t even thought of. Even though he was the salesman, he came back and constructed doors for the shed underneath our porch. It was just great. He just went out of his way for that. Everything was delivered on schedule, and they were very careful about where it was placed. The workmen came and they were all very polite. They knew what they were doing. They were very neat. When the job was finished, the house looked brand new. They did a great job. Then J & K also made the arrangements, besides the siding, to put up the downspouts that needed replacing. They put the new borders that went around all the windows. The guy was great, and he knew exactly what to do. When they were done, they went around and made sure everything was cleaned up. They had me walk around, and Steve came back just to double-check to make sure everything was done to my satisfaction. All-in-all, it was a positive experience. I have recommended the company to a couple of neighbors up and down the street. It was very, very good. They went above and beyond.”

“I like them. Everything was good. Everything was perfect. The only recommendation I would make is to make sure that they do a thorough pickup with the nails and stuff in the lawn so that we don’t get flat tires, because I did catch a few nails on the driveway. That could have been at least $2 since we have a truck. I know they went over it with the metal collector, but they just need to make sure they clean up nails thoroughly. If I was to get a nail in my tires, I don’t know if they would cover that. Other than that, the siding is beautiful. They were very respectful and very amenable. They showed up on time, and I didn’t have any problems. They knew what they were doing. Overall, I’d give them an A. I recommended them to my neighbor across the street.”

“The customer rep kept me informed of the process and of any obstacles they were encountering along the way. He was very present, always willing to take a phone call, and often on the site. The only thing I could think of that would have increased their grade is, while they were taking the siding off my house, sometimes they were letting it fall on my truck. After I pointed that out, they corrected it and did it right. Overall, I’d give them A+. I would definitely recommend them.”

“They were great to work with. This was the first time we ever had to have anything like this done. We had hail damage, and John was very good. He was very informative about the different things that we could do on our house, as far as the siding, the roof, and everything else went. He was great to work with, and his suggestions were right on the money. The whole thing; their crew and everything was just awesome. I'd give them an A+. I have recommended them to other people too.”

“My experience was absolutely positive. My house was hit by a car in January. It was very strange, and it took until May to get the insurance companies to settle with me. J & K stood with me all that time and practically did all the work for me through the insurance company. They were wonderful. They stayed with me the whole time.”

“The individual that estimated the job was there when the job was being done, and he followed up. I’ve had some issues since, but as soon as I let him know I had some issues, he was Johnny-on-the-spot. He got the issue corrected. They have very, very excellent customer service. All things considered, I’d give them an A for both the roofing and siding jobs they did for me.”

“They did a great job. Everything that we were in question about, they took care of without any kind of an argument. Everything was good. Overall, I would rate them an A. I have already recommended them to a friend.”

“They were great. I believe the representative who came out was very professional, and they did everything that they said they would do. Everything they did was an A+. They were great.”

“I will recommend J&K to anyone that need any type of work done. Mr. Dominic Robinson is a wonderful and trustworthy contractor.”

“Everything was fine. The work was well done, and one or two issue that we had were resolved pretty quickly and done well.”

“Everything went well, except for one missing part on the top of the building. I never requested that they fix it. They seemed to know what they were doing.”

“They did a very good job, and we were very happy. We were just happy with the job they did. They did roofing and siding for me. Overall, I’d grade them A+.”

“J & K went out of their way to help me find a match for my siding. The workers cleaned everything up as they were doing the job, and when they left, it was perfect—the siding, the roof, and the cleanup. It still looks perfect today after the winter. I’d give them an A.”

“They did what they said they were going to do when they said they were going to do it. They did siding work and replaced the roof. I think the roof took two days—maybe two and a half days. The siding had to wait for a product to come in, so that was just a little bit longer. Overall, it was done in two weeks. The customer service was very good. The salesman that was representing them stayed in touch and kept me informed, so I was very happy.”

“They were pretty professional and pretty much everything they said they were going to do, they did. They did the roof and siding. Actually I’ve got to get them back out here for the roof though. This was due to damages to the roof. They did the work within a couple of weeks. They had it pretty schedule out. The customer service was excellent. This was my first time using this company. I’d give them a B. I think they might have missed a spot on the roof and they got like a line going there.”

“They actually did a really good job, and they followed up. I can't believe they did it in cold weather, but they did, and it appears to be a fine job. They worked quickly. They took off all the siding and replaced all the siding, and they also put on a new roof and tore off all of the old one, of course. The customer service was very good. They did the roof in two days in September, and then we were waiting on windows. We also had those done, but they were from a different company. The windows didn’t come in until November, so they actually did the siding in November after the windows went in. It took them three days. The job looks fine today. I’d give them a good, solid A grade.”

“They did good work, and they were very prompt. They put on vinyl siding for me. I would say they were an A+.”

“I liked the time frame in which they handled it, and I liked being able to get somebody on the phone. It’s hard to find somebody you can trust. They did a new roof, a new garage door, and new siding because of storm damage. The customer service was a ten out of ten. I chose them over a different company because they were the most reasonable. Number two, they were realistic in their quoting what the insurance company bid based on the damage that was performed, and number three, the time frame, and more importantly, the quality of work that was performed. All the employees were respectful every time I called in, and they get back to you. I’d give them an A+.”

“We had a great experience with them. Jerry was the one that came out, and he was just great. He went through it line by line and explained everything. He was a really good guy. We had storm damage, and they did a roof and siding. Every time I called customer service, they answered the phone and answered whatever I needed. I chose J & K Home Improvement because a house three doors down from me was getting a new roof through them. I saw how well they did their roof, so I went over there and asked them for a card. Jerry was there at the time, and he gave me his card and told me to give him a call when I wanted him to go check out our house. It was a rental house that I needed to have fixed. He called me within three days, and we went by the house. He gave me an estimate, and the job was done within, like, a month. I was very pleased. They’re absolutely an A.”

“They did what they said they were going to do in a timely manner and neat fashion. They did siding and roof. I really didn’t deal with their customer service very much, Jerry, the sales guy did a great job. I chose them over a different company because I’d known them for a few years. I’d worked with them on different projects. I’d give them B+.”

“They worked with me on everything, like dealing with the insurance and all that. They did roof and siding work for me. Jerry was very good to deal with—he was the salesman. I chose them because they did a roof for my parents a couple of years ago, and my parents were happy with them.”

“They showed up when they were supposed to, and they cleaned up very well. They cleaned up the yard, which was important. They replaced the siding, the roof, and the shutters. The customer service was very good. I chose J & K Home Improvement because they came highly recommended to us from a friend. They get an A from me.”

“They did the roof, siding, and window vents. They were on time and professional, and the customer service was good. If I needed anything, I’d call them, and they were there within the week. They’re grade-A company.”

“J & K was very neat. They did what they said they were going to do, and they did a great job. They replaced our roof and our siding. The customer service was very good, and any time I called, they responded right away. They’re A+.”

“J & K Home Improvement was consistent and thorough. They did my roof and siding. They were prompt to return calls. I chose them over a different company because they were recommended by our insurance. They get an A grade from me.”

“The service was good. We dealt with Joe, and he was very friendly and very knowledgeable. They did my roof and the front siding. The customer service was very good. I’d give them an A grade.”

“They were efficient, and everything was great. They did the roof and siding, and they got it done productively. The customer service was excellent. They’re an A+.”

“He was supposed to come back out here and do something but he never did. He was tied up he said. He was supposed to do one more thing to that roof but he never did because at that particular time he said he was busy. He did the siding and the roofing and whatever but there was another piece. He did repair on the roof. They did a good job. The reason I chose them over a different company is because I think my insurance recommended him because I never had to go through anything like that. Other than them not doing that last little thing they did a good job. I’d give them a B. I probably would recommend them to friends but then you’ve got to stand on your word too. Don’t just get the money and then forget what you said. They would have definitely gotten an A if they had come back and did the extra work they promised.”

“They were friendly and clean. They did exactly what they said they’d do. They took care of all my needs. They did roofing and siding for me. They replaced my roof and replaced two sides of the house. The customer service was excellent. I chose them because they were going to handle everything for me. There was a hailstorm, and I had quite a bit of damage, and they were going to run the whole job for me. I’d give them A- because it could have been done just a little faster—that would be my biggest complaint, and that wasn’t really a complaint. They had a couple of subcontractors come in to do some minor work, and that just took a little time.”

“They came when they said they would, and they did everything they said they would do. They did a roof and some siding for me. The guy who came out first was very polite. They did a really good job. Joe was really nice and very professional. He was referred to me by someone else who’d had him do work. My friend used him, and she was really satisfied with him. He lived up to my expectations. I’d probably give them an A.”

“They did siding work for us. The representative was really extremely helpful. I think his name was Joe. He handled the whole project, he came back and checked to be sure that it was done correctly, and he put up the numbers on the house for us. He just was really good. I chose them because our insurance company recommended them. I’d give them an A.”

“J&K Home Improvements did a roof and sided a garage. The quality of work was very good. I would use them again and I referred them to other people. They were referred to me by our insurance company when we had hail damage and I interview several companies and they seem like they were the best. The clean up was good. There were a few nails but they did a pretty good job. You can put a comment one issue they blew it on the siding color choice. We actually they didn't give me the siding color I wanted. I thought we were totally clear on that and we where but when the siding was delivered they had my trim color as my overall color and my overall cover was my trim color. It wasn't what I wanted we went ahead and did it anyway but that wasn't my choice. That was the only issue I had with them. I would give them an A- rating.”

“I had no problems with the work that was done by J&K Home Improvement. They did gutter work for me, mostly, and some siding. It was my first time using their company. Based on my experience, I feel that I would hire them in the future. I had no problems with the cleanup when they were done with my work. I would give them a B. I would recommend them to others.”

“They're fantastic. I would say everything was overall positive, absolutely. I can give them an A+ all the way through. They were prompt, polite, and did excellent work and cleaned everything after. They did the roof and siding and downspouts. This was my first time to use them. They are working on something starting tomorrow.”

“The work turned out phenomenal. I probably wouldn't go with anybody else but J & K going forward. The sales manager, Kim, he was good. He just went above and beyond. He met me where I needed to be met and he would go wherever he needed to go to make sure that things were done. It was both siding and roofing. the experience was phenomenal. I would give them an A+.”

“They did some siding for me. The work's still good. Joseph King is awesome. They capped the windows for me. They did a couple incidental things that really turned out well. I have never had to call them back. Joseph, everything he said he was going to do, he did. He did it for the price, there were no extras, and I never had to call him back to fix anything. After they finished, he took me around the house and I looked for any flaws or anything they would have missed, and everything was good, and still, to this day, good. I would give them an A.”

“We have some misunderstandings with them. They did do work for me. They did the siding for me. They did finish the job for me. I'm going to give them the C.”

“They did work for me. I’m satisfied with their work, but one piece of siding fell off during this Winter. I would use them again. I think they are a B.”

“They did work for us. They were efficient, they did the job right the first time, they were polite, and they cleaned up. I really had no complaints. They did a new roof and new siding on part of the house. It seems to have survived the Winter. I'd recommend them. I'm going to give them an A+.”

“I found them very satisfactory. They did a roof and a siding and a garage roof also and I was very satisfied with the work. If I had any problem, they'd come back free of charge and adjust it. I would use them again. They're very satisfactory. I would give them an A+.”

“They've done siding for me. It's clean and it was done quickly. They did some work on my chimney. I haven't had to call them back to fix anything. The customer service was very good. I would give them a B+. I don't think anything keeps them from an A.”

“They did a beautiful job. They came on time, they finished the job in time. If I asked them to do something, he worked with me. He did a beautiful job. He did all roof, all roof, kitchen door, living room door, the siding and the garage. He did it, new gutters, everything. It still looks good today. I’ll give them an A.”

“J&K Home Improvement replaced our siding. I chose them because of their cost. When I called in for the appointment, their customer service was good. Based on my experience, this is the type of company I would call in the future. An A. The cleanup was good when the workers finished.”

“They did work for me last year. I liked the professionalism and the quick attention to my inquiries. They did siding and they did some shingles in the front of the house. I have not had to call them back. I would give them a A. It just took them a long time to come out.”

“They've done work here. They put up siding and my roof. Everything was good. I would give them an A.”

“J&K Home Improvement did some siding on our home. They ended up replacing all of it. What made me choose them was pricing and then the work that they did. They had a good attention to detail. Based on my experience, I would used them in the future. I would say an A. The cleanup was good when they were done with the siding.”

“J&K Home Improvement did the roofing on my garage and the siding. I have not used this company before last year. A. Maybe in the future, if needed, I would use this company again.”

“J&K were able to help me. They took care of siding for me. They brought me samples to my home. When they were done with the siding, it was exactly what we wanted. The clean up was good when they were finished with the work. There was absolutely nothing about J&K that I have any complaint about at all. We've had some really nasty weather in this area and we've had some really high winds, and I've had absolutely nothing come lose. If anybody asked me tomorrow if I knew anybody that would do siding, I would refer them to J&K. I would give them an A+.”

“It was both roofing and siding that they took care of. Their salespeople that came out and took a look and gave the estimate and all that good stuff, they were all pretty cooperative. There were two young fellows and I had a question or two later. The only problem I seemed to have was they had problems communicating between the office and the field. There was, what I thought was a bit of a delay. The finished product matched my expectations of what I had pictured of the work. They were pretty good about clean up. No flat tires but over the year I did find nails. But hey, even they used a magnet but still grass can get to be a little tall and they do, it is possible to miss nails. I’d give them an A.”

“I thought they were good. They completed the job. They did a good job. They did some roofing and a partial siding. They did the entire roof. I did not have to clean up nails and other debris. The siding turned out the way I wanted it to. That was my first time using J & K. I'd give them an A.”

“I’m still going to have to go up there and fix the stuff they didn’t finish. I’m not sure if J&K was the first company she dealt with or the last company that she dealt with, but there were two different companies. One which I don’t even remember, they were referred to her by her insurance adjuster, which is weird because the guy came with the insurance adjuster. They came together, which was weird to me. This guy signed up to do work with her, took money from her, a down payment of like $5000, I’m just going to let you know that probably either of these roofing companies. There are parts of the roof where the roof attaches to the siding that needs flashing on it. None of that stuff was taken care of, so I’m going to have to take care of that. We’ve got a piece of siding that’s flopping off of the back of the house. They didn’t put what’s called a lock channel above the top row of siding. They used a different color siding than what was on the house, so now we’ve got fans of siding that are hanging out from underneath that are different. It’s a similar color, but not the same color. We’ve got a window on the second floor where there is moisture coming through the window. I don’t know. It’s a nightmare. I’m probably going to be getting back to these guys, now that the weather is clearing up I’m going to be able to get out there and assess what needs to be done correctly. I’ll be calling them back out to do the work correctly since they didn’t do it. It would definitely be a D.”

“J&K Home Improvement did a roofing job and a siding job for me. Siding job, I had to tell them how to finish the job because they're supervision didn't know what they were doing. The roofing job - I still have tiny leaks in the garage because I think that they didn't put all the roofing paper underneath. I wouldn't recommend them for anything. They came out to try to pick up the final check and when the gentleman came out, they still had gutter straps where they took the old gutters down and the straps are still fastened to the house. There was a back gutter on the back of the garage that was still hanging off the house. There was siding up between the garage roof and the house roof that they didn't finish the last foot. And then all of the sudden they were able to rectify that when I pointed it out. Only because I told them, ‘You're not going to get paid unless is done,’ so I felt like I was the supervisor. The reason why that happened was the last day that they worked here, it started pouring down rain, so they quit work. Somebody on that crew should have been telling their boss, ‘Hey, we still got work up there to do.’ In fact, I found enough nails to fit inside a child's sand bucket still laying on the ground. I really felt that there was no proper supervision and apparently the people doing the job weren't actually adequate roofers and adequate siding and gutter installers. I would give them a D-.”

“J&K Home Improvement did a good job on my roof last year. I can't complain. It was pretty good. They did it real quick - no complaint. The quality of the roofing was fine. Everything was fine. The siding was coming off in a short time, so we gave them a call and they came right away, so they were very, very good. I would recommend them to someone because their work is very good - clean - They were good. I would give them an A+.”

“I'd recommend J&K Home Improvement to anybody. Everything about their services made this a positive experience for me, from the start to the finish, especially the technician. They put a new roof on, new siding on the garage, and put some vent caps on a vent, and put a dehumidifier in. They handled cleaning up afterward real good - excellent. The work is holding up very good so far. A+.”

“I was happy with J&K Home Improvement. They did a good job, and they did in a timely fashion. They did the roof and siding for me.”

“I appreciated how cleanly they were. They really took care of all of the mess that was coming from the roof. They gave us a new roof and we had had siding done by a previous company who I was not satisfied with the clean up for and so that was really nice. That I didn't have to ask them if they were, I mean they just took care of everything from top to bottom. I didn't have to worry about anything and it was a very good experience. They put on a roof. From what I can tell the roof is doing really good. We're finally able to start to see patches of it through the snow so we haven't had any leaking or anything so it's been a good thing. I'd do A+.”

“I had a couple of problems with them. The first problem is that they don't pick up a call. If they pick up a call somehow, they never send out anyone anyhow. But the worst thing is that I asked them a couple of times to come out here and give me a quote for my siding and other stuff. So after awhile giving them calls two times, talking to them and asking them coming out here, they actually stopped taking my call since then. Even though I paid them. I have no idea what happened. Why they are like this. Irresponsible service. I wouldn't use them ever. It would give them a D.”