Countryside Roofing, Siding & Windows, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Countryside Roofing, Siding & Windows, Inc. has received 4.7 out of 5 stars based on 61 customer surveys.
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8th year as a Best Pick Call
"Countryside's goal with all of our customers is to provide high-quality products and installations along with excellent service. For 45 years, we have increased our customer base by listening to our customers' expectations and advising them on additional options. 'Delivering quality since 1973' continues to be our ambition."

Ken McKendree | President
Company Information
Services Offered
Countryside installs various types of siding, including vinyl, James Hardie fiber cement, LP SmartSide engineered wood, cedar, and aluminum. The company also installs roofing, windows, gutters, soffits, and fascia capping.
Warranty
The company offers a five-year siding workmanship warranty.
Company History
Countryside has been serving the Chicagoland area since 1973.
Distinctions
Countryside is a Mastic Elite Contractor, a CertainTeed SELECT ShingleMaster, an Owens Corning Preferred Contractor, and a Cedar Shake & Shingle Bureau Approved Installer. Additionally, the company is a member of the Chicago Roofing Contractors Association as well as the Cedar Shake & Shingle Bureau.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Countryside Roofing, Siding & Windows, Inc. has received 4.7 out of 5 stars based on 61 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/01/2018

“There was a repair from a tree that fell, so there was a little bit of roofing, some siding, gutter and one window. The quality of work was good, but the timing just kept stretching out. They had trouble with getting the right materials there on time. In the end, it was all done well, but there were a few errors along the way. Told me that it would be done at a certain time, and then it wasn't. And they told me that they ordered the wrong siding material, and then they had to reorder it, so it took longer. They ordered the wrong window, and had to reorder the window. I would grade the overall experience with a B.”

Review by
02/28/2018

“They are amazing. I love them. They’re dependable, they were there when they said would be, they finished the job liked they said they would, and did incredibly great work. They actually did the roof, they replaced the siding, they replaced some windows, they installed some soffits and fascia. I would grade them A+ across the board. I have already recommended them.”

Review by
02/28/2018

“We had a positive experience with them.”

Review by
10/18/2017

“We are having issues with the siding that we are still trying to sort out. Correct they just did siding, I would grade them a C.”

Review by
08/22/2017

“They did cedar siding repair. They did what they're supposed to do. They're on time, and they did a good job. The workers were good.”

Review by
08/15/2017

“I liked the owner. He was calm and knew how to talk with my husband. He had great customer service. They did roofing and siding for us. I would grade the overall experience with an A. I would highly recommend them to a friend.”

Review by
08/15/2017

“The price was right. The work was very prompt. They did siding, pressure washing, and gutters. I would grade the overall experience with a B+. We did have some problems. We had our siding installed in December, and we had some problems the following spring, but I called, and they came out and fixed it promptly. I would very likely recommend them to a friend.”

Review by
08/07/2017

“They did all of the siding and windows. I liked that they worked really hard, and they did a great job and guided me on what kind of siding to buy. We have a real windy area, and the original siding would rip off, but not them. And if there's a minor problem, you call them, they come. You have a lifetime warranty on your siding. They get an A from me. I would highly recommend them and I already have recommended them.”

Review by
08/07/2017

“They put siding on my garage. I liked that they were pleasant, and they called when they had to and came when they had to. They were very helpful and did fine work, cleaned up and everything. They get a B. I would highly recommend them to friends and colleagues.”

Review by
08/07/2017

“They've done roofing, and they've done siding. The salesman was very informative, and the guys were very respectful to my family. I though they did a very professional job. I'd give them an A overall.”

Review by
08/02/2017

“They were on time, and everything was fine. They were replacing my siding and gutters. They’re A-grade.”

Review by
08/02/2017

“It was great. They did the siding on our house after we had some hail damage. They were very timely and quick, and it was great. I'd give them an A+. They seemed knowledgeable. The work looks great. Everything seemed great—no complaints.”

Review by
08/02/2017

“They come very quickly. We had an issue, and then we called them. It doesn't matter if it's a big job or if it's a small job—they come out very quickly. I think they repaired the roof and changed the side of our house. I’d rate them A.”

Review by
08/02/2017

“The roof was done last year. I thought that they were very responsive, and they seemed to do a nice job. And they cleaned up pretty much every day around the hour. We did find a couple nails, but I've had other work done on the house, and we've found tons of nails in the ground, but they were pretty conscientious. They did the roof last year, and they did the siding this year. For the roof, I'd rate them A+ overall.”

Review by
07/02/2017

No review comments provided

Review by
08/04/2016

“They did cedar wood siding for us. It buckled, but they came back three weeks ago and fixed it. I'd give it an A. Their customer service was very good. The material comes from the manufacturer, and then they told us why they thought that it was buckling. They came back and fixed it right away.”

Review by
07/27/2016

“They're  phenomenal. They did roofing, siding, and windows. They're A+.”

Review by
07/27/2016

“They repaired our chimney for us. Originally, they did our siding and roofing, but we had a problem with the siding coming off our chimney because of high winds, so they came out and repaired that recently. We did our roof and siding in 29 and 21. I'd definitely give them an A+ rating. We liked everything about them. We love the company. We've recommended it to many people.”

Review by
07/13/2016

“They  put on a new roof, new siding, and new down spouts. They did good quality work. They were very good in communicating from start to finish. I liked their price. For siding, I'd rate them A. For roofing, they'd be an A+. There were zero nails left after the roof, they did a great job, but there was a ton left from the siders. So cleanliness is my only complaint.”

Review by
07/13/2016

“They  did our roof, gutters, soffits, a little bit of fascia, and they sided the garage. They did a lot of work for us. They were always on time and cleaned up very well. We had a couple issues. The salesman showed up right away when I called about it and he fixed that, so it was all a positive experience. I'd rate them A+ for siding, and A+ for roofing.”

Review by
07/13/2016

“We  needed a whole new roof and siding replaced. They were very, very good about keeping on schedule, cleaning up, and doing it really fast. It’s beautifully done and we're very satisfied with the work that they did. The siding had to be done after the roof and I guess that's how the norm is. The guy came in and did it without any interrupting my family or anything, so I'd give them an A. They were unbelievably kind and quick. We have a larger house, so I was very impressed at the speed and the quality. I'd definitely give them an A+.”

Review by
07/13/2016

“They put on our new siding. It looks great. They were good. They were clean and efficient. It was fine. They get an A from me.”

Review by
07/13/2016

“They did outdoor siding work for me. The salesman was good; he kept me in the loop on everything. I'd rate them A.”

Review by
07/13/2016

“I'm waiting for them to come back and fix a leak. They did siding work for me. It was where we were leaking by the siding. They were good and efficient. I like the guy that did the write-up. They are coming back out. I'll give them a B because they have to come back out.”

Review by
07/13/2016

“They did some work for us. Part of the siding was off on the roof. I liked that they responded very quickly. They came out in a couple of days. They definitely deserve an A.”

Review by
07/06/2016

“It was fine. They did what they said they were going to do and they were very professional. They did siding work. I'd definitely give them an A. I have no complaints.”

Review by
07/06/2016

“It  went great. They did siding. They did a great job. I'd definitely use them again. I'd give them an A grade.”

Review by
07/06/2016

“Keith, the one who I did most of the interaction with, is very helpful and attentive. They did roofing and siding. I would give them an A, but I'm having a little buckling on my siding right now. I don't know if it's a siding issue or because they weren't nailed in, so I'm going to give them a B. I'll give them an A for the roofing.”

Review by
07/01/2015

“They replaced my roof and some siding. They were very up front with what they could do, what they were going to do, and when I had questions, they answered them. They came out and took a look at what my concerns were. They replaced all the roofing. They had to replace a little bit of woodwork, some plywood on the roof where there had been some damage, but other than that, they didn't have to do any joists or anything like that. It took about two days. I'd give them an A grade.”

Review by
07/01/2015

“They were courteous, on time, and got the job done perfectly. They did siding, windows, and gutters. With siding, they did three sides, but they did all of the windows and all of the gutters on the house. The job took less than two weeks. I'd give them a B+. It's not that something's keeping them from being an A. I think they did really nice, quality work. We had a few issues afterward with some nails that we found—we wound up getting a flat tire, those kinds of things—but the work itself was wonderful. Ben was an A+, the gentleman that ran everything for us, I believe he's one of the partners in the company. Across the board, it was a good experience. I did recommend them to one of my neighbors, and they wound up doing my neighbor's roof, siding, and shutters.”

Review by
07/01/2015

“It was Countryside Roofing that did our roof last year. They did a great job. They were fast, they did a great job with clean up, and there were no surprises. They replaced the roof, and they added some additional vents to the building because it was not vented properly. They didn't do the siding; that was already done. We went to a home improvement show locally, so we qualified some vendors there. We got three or four quotes, and Countryside wasn't the highest or the lowest, but we had good confidence that they were going to be able to fix the roof and do it correctly. I checked out some other homes they did in the area, I drove by, and the work looked good, so we're very happy that we used them and we would recommend them. They'd get an A+ from me.”

Review by
06/29/2015

“It was not positive. I wouldn't recommend them. There were several things. For one, the quality of work. They had to come back several times. They left the place a mess a couple of times. Their contract stated that they would specify any changes needed and get homeowner approval for extra work, but they did extra work without seeking my approval, so we went back and forth on that a couple of times. They did some damage to my property, which I will say they did fix, but it kind of just added to the headache. It was honestly just one thing after another with them. They did my roof, my gutters, my soffit, my fascia. They did a little bit of siding work as well. It was pretty much everything. They had good referrals in my neighborhood and price was in-line with other estimates I had received. Seemingly, all good things, but it was a frustrating experience. I'd give them a D.”

Review by
06/29/2015

“Countryside Roofing did windows. It wasn't done at our personal residence—it was a rental property—so I never met anybody or talked to someone in person. It was a property of mine where they replaced most of the windows. It looks good, as far as what I can see. Everything was done and cleaned up when they did it. I set it all up. I just let them come in and measure one time, and when they came to do the work, the tenants let them in and let them do all the work in one day. I would say they deserve an A—I never had any complaints or anything.”

Review by
06/29/2015

“It was Countryside Roofing that did our roof last year. They did a great job. They were fast, they did a great job with cleanup, and there were no surprises. They replaced the roof and they added some additional vents to the building because it was not vented properly. They didn't do the siding; that was already done. We got three or four quotes, and Countryside wasn't the highest or the lowest, but we had good confidence that they were going to be able to fix the roof and do it correctly. I checked out some other homes they did in the area, I drove by, and the work looked good. We're very happy that we used them and we would recommend them. They'd get an A+ from me.”

Review by
06/29/2015

“It was alright, but the outlet outside, that particular outlet. The electrical outlet outside. He didn't put a back plate on it, so there's a big gap between siding and the outlet, so he didn't put on any. There are three. He didn't put any filler plate on any. There is a problem only. The rest is okay, alright. I was looking on the Internet when I found them. I'd give them a C. About average.”

Review by
06/29/2015

“They came out quickly and fixed the problem. We had a leak coming from the roof. It was over a year ago, but they also did siding and put on a new roof. The most recent issue, in the last week, was the leak. Last year, they sided the house and put on an entire new roof. Someone I knew recommended them, so it was a personal referral. They'd get a B+. There were a couple of initial blips with ordering materials, but they were always very good about responding to anything that wasn't quite where it needed to be.”

Review by
06/29/2015

“It was very quick, and they were clean. They replaced the entire roof. I didn't ask for them to do any siding. I chose them because my neighbor recommended them. I'd give them an A+.”

Review by
06/29/2015

“It was done quickly and correctly. They came and did a window—actually, three windows. They weren't repaired, they were replaced. No siding or roof work was done. They deserve a B. They were fair. It's all about cost. I was fairly happy with the cost. Without the cost involved, they might get an A.”

Review by
07/10/2014

“We were very happy with the work they did for us. I would recommend them to family and friends. They work on siding and that’s why we would recommend them, for siding. We were pleased with them and the work has held up.”

Review by
07/10/2014

“They are the company we went with for our roof. The salesman was just really approachable. He was really patient. We had a lot of questions. We had to change some parts of the roof and how it was designed for venting and for ventilation and so he worked with that. He was really good about giving us samples and talking about design ideas with some of the under trim fascia and stuff itself. I think the quality of the work was fine. Everything has held up so far so good. It hasn’t even been a full year yet. I believe I would use this company again if I needed their service. The technicians were fine. The day that they installed our roof, our salesman actually came out and made sure everything was going accordingly and if we had any issues we could always contact him. We had some situation where we had a question about it and he came out and check it out, sent out somebody else to take care of it because it wasn’t what he did but he was there throughout the whole process. I would recommend them. We had a situation where the people had to come out and finish some work and they forgot to reattach our gutters. As soon as we called them, they then came out and fixed it. It wasn’t an issue with the job or anything. It was a minor mistake. I give them an A because they were really prompt about getting it fixed.”

Review by
06/11/2014

“They were able to help me. I think that the guy who came out to give the estimate and the job was fine—everything was fine. They were punctual, and I satisfied with the quality of the work. They had to come back and do some follow-up repairs. But the only issue we have is that when they gave us a bid for the roof, we wanted some soffit work done at the same time. And he said, ‘Well, it's late in the year, and we'll get to it the spring.’ Well, it's the spring now, and I've contacted him twice as a follow-up and he hasn't responded. So, I'm a bit disappointed. When they did the bid for the roofing job, which was fine, part of that package was that they were also going to take care of the soffit work, which they have failed to even communicate about—they haven’t gotten back to me with what they were doing. So, I have to say I was a little disappointed with the follow-up on that second issue. I'd probably give them an A-.”

Review by
06/11/2014

“We used Countryside and it was positive. We didn't really have any problems. They were easy to deal with and they were helpful and informative. They took off old roof and put on a new one. The work on the roof was fine. One thing I didn't like, we have some soffits and stuff and they ended up going in and putting it in and they messed one of them up and they couldn't find the same type of soffit stuff to put around it. So now you can see the sun shining the right way that we have three windows out in front and two are one color and one's just a little shade different. They came out and they tried to fix it up to try and make it match. They were helpful and they tried, they just couldn't get the exact match. The roofer was probably an A, the soffit and fascia I'd probably give that like a B-. I'd give them a B overall. I would recommend them.”

Review by
06/11/2014

“I would say it was both positive and negative. I had some issues with the initial scheduling of the program, I felt like I was not told the truth on when I would be scheduled. And I was going to do the job last fall according to my salesmen and then when we're all set to get going I was told it was not going to be until the spring. So once the job was complete I was satisfied but I did not like the initial contact with my salesperson. They worked the soffit, they opened up my soffits for me. I had a ventilation problem and they opened those up for me. It wasn't a bad cleanup. I'll give them just a C, the overall experience I'll give it a C, let's put it that way.”

Review by
06/11/2014

“They did a small assignment; they put some siding on a couple of the dormers for me. They were cooperative and punctual, and they cleaned up well. I would use them again. They’re an A.”

Review by
05/01/2014

“I have a new roof and my siding is great. Countryside Roofing is the company who did the work for us. The person who did the bidding was very honest and, instead of selling us a huge package, just solved the problem we had. Then the people who actually did the work did it very fast and were very nice and what they did worked. We had a bunch of different bids and a lot of them were way too much and Countryside came in where I thought they should be. We used the Best Pick Reports. Everything went smoothly. I think they did an A+ job.”

Review by
05/01/2014

“We did not get a roof. We did buy an upgraded vinyl siding and aluminum finish around the windows. This was my first time using them. The crew was great. They all got it right and the new gutters as well. We really were very pleased with the crews that came in to work for us and Jeff was very good as well. I'll have to give them an A+.”

Review by
04/23/2014

“We had a lot of things to do on our house, and they were pretty knowledgeable about an issue we were having. They ended up doing siding, roofing, and some windows. They’re a good company, and they stand behind their work. They’re A+.”

Review by
07/26/2013

“I had a positive experience with Countryside. They did roofing and a little repair on the siding, and they cleaned up the whole place. This is a company I would consider using again in the future. I would give them an A.”

Review by
07/23/2013

“I liked the salesman, Ryan. I thought he was very good and very knowledgeable. They did our roof work all in one day—they were quick. If I had any concerns, they addressed them, and I thought the quality was good. This was my first time using the company. I would recommend Countryside to a friend or relative. They completed the work in a reasonable time frame for me. The workers were nice—an A+. In fact, when they were looking at the roof, they noticed that one of the boards was rotted on my cedar-sided chimney. Ryan, our salesman who was out here looking at the job periodically, took it upon himself to go out and get a replacement board. He kind of extended the job beyond just the chimney, which was nice.”

Review by
07/19/2013

“As far as I can tell they did very good work. They put a new roof on about a year ago and they did it in one day and didn't have any issues with it, as far as I can recall. My experience was positive. This was my first time using this company. I found them through that Best Picks book that comes out. They were listed along with 2 or 3 or 4 other roofers and I contacted all of them and got estimates along with a couple other places. The guy that came out from them I really liked a lot and the time he took to...he actually was the only one that went up and looked in my attic and actually took some of the soffit out and looked to see what he could do with that because I was having issues. I wanted to put insulation in the attic also and he was the only one that really took the time to not just walk over the roof but to go up in the attic and then on the outside of the house, go in under the eave and look around. So he was the guy...the representative was very good. He was also there the morning that they did the tear off and did the work. I would give them an A and the only way you'd really know is if years go by and you don't have any issues. So its been one year without any noticeable problems. If some years from now I would bump that up to the highest. If I don't have any issues. It’s been one year and I would give them an A.”

Review by
07/19/2013

“We have a positive experience. Well they put a new roof on the house for us and they were one of the best prices and they did a great job on it. So I don't really have any complaints. I thought they did a good quality job. Everything has held up good. We're actually going to hire them back to do some siding work for us this year. I thought the customer service was just OK. The particular contact we were working with was not always responsive to us. Felt like we had to pester him a little bit to get him to call us back. But the guys that actually did the work on the roof were really good. When I called recently to set up an appointment for the siding, the person we had worked with before was no longer with the company. So I'm not sure if he left voluntarily or we were not the only ones to have problems but he’s not there. It was done...I think I had it scheduled. They had a good price. I'd probably give them an A. They completed the work. We did not have to ask them back to fix anything and we were happy with it.”

Review by
07/19/2013

“Countryside did roofing, siding, soffit, and gutters for me, and the quality of the work was excellent. I give them an A+. I would tell other people to use them.”

Review by
07/18/2013

“Countryside Roofing did my roof, about half the house and windows, soffits, fascia, and I'm very happy with what they did. It was my first time using Countryside. I heard about the company because they were referred to me by a neighbor. They finished this job in a timely fashion. I would give them an A-.”

Review by
07/12/2013

“Countryside Roofing did some work for me in the past, and it was a very good experience. I didn't really have to worry about anything, and I'm usually a worrier, so everything went fine. I had siding, window, and roofing work done. The quality of the work that was done was really good, and I thought the technicians were really good. Some spoke Polish, so there was a language barrier, but otherwise they were really good. I'm happy with the work I had done—I had not one problem. It was an A+ job, and they've always promised to come back if there's a problem. That was my first time using them, and I would use them again.”

Review by
07/05/2013

“Countryside was an outstanding company. They did what they promised and were very professional. They installed new siding and roofing on my garage, and everything went smoothly.”

Review by
05/08/2013

“Countryside did roofing, siding, and windows for me. Pricewise, it's between them and the insurance company. As far as quality of work, I would say they did very well. The only thing is that I went from aluminum siding to vinyl siding and although it looks better, I don't particularly care for the downsides of vinyl siding. It's a choice that I made, but I don't know that I would make the same choice. Overall, I would give them an A-.”

Review by
05/08/2013

“Countryside Roofing did siding replacement. From the start, even with the estimate, they were very complete and thorough. The costs were spot-on—nothing was hidden. The work was done in a timely fashion, and it seems to have been done well. They cleaned up well after their service, too. I would give Countryside an A. We used them for replacing the gutters, too. That's worked out great so far, so I’d give them an A for that also.”

Review by
05/07/2013

“Countryside replaced my siding and gutters. They were very thorough, did the work in a timely fashion, and cleaned up well. They deserve an A.”

Review by
05/03/2013

“They did siding and windows, and the quality of the work was excellent. I’ve already recommended them to my son. They were on time and did a great job. They’re an A+.”

Review by
05/01/2013

“They re-sided the house, and the quality of the work looked pretty good. The technicians came out very well. I have no complaints. I'd say they pretty much delivered well with what they promised—A+.”

Review by
04/25/2013

“I had a positive experience with Countryside. They did our siding and roofing, and the quality of work and the workers that did the job were both great. They really did a good job. They followed through. For instance, when we found things that they needed to fix, they were here whenever we needed them to be. They were very good. I would use them again, and I have recommended them to others who ended up using Countryside, too. A+.”

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