Nelson Exteriors
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Nelson Exteriors has received 4.8 out of 5 stars based on 145 customer surveys.
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7th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their homes. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of doing quality work."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors installs a wide variety of siding, windows, and doors. The company also offers roofing, carpentry, gutter replacement, and interior and exterior painting.
Services Not Offered
The company does not offer roof or gutter repair.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors provides written warranties on all products and labor.
Company History
Nelson Exteriors was founded in 1977 and is a second-generation, family-owned-and-operated company.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and has Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer on staff.
Areas Served
Acworth, Alpharetta, Atlanta, Brookhaven, Buford, Canton, Chamblee, Cumming, Decatur, Duluth, Dunwoody, Johns Creek, Kennesaw, Lawrenceville, Marietta, Norcross
Address
189 Kipling Drive
Marietta, GA 30068
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:30 pm
Sat
Closed
Sun
Closed

Compiled Score:

Nelson Exteriors has received 4.8 out of 5 stars based on 145 customer surveys.
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122
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19
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/17/2018

“they provided exactly what we asked for and they were very good with communication”

Review by
09/16/2018

“The job looks great. They were professional and the product has a warranty.”

Review by
09/15/2018

“They all set a high bar for excellence.”

Review by
08/18/2018

“Frequent and timely communication”

Review by
07/30/2018

“With the interior painting - we work from home and they were careful to manage the work so as not to be disruptive to our daily routine.”

Review by
07/28/2018

“The siding was installed and each joint was sealed. The entire house was painted exactly the color scheme we requested. The work was extremely professional and the staff (especially Lazaro) was courteous and hard-working”

Review by
06/27/2018

No review comments provided

Review by
06/14/2018

“Project Manager went above and beyond making multiple return trips to make sure everything was done correctly. Metal roof required primer coat and several top coats that needed to be roller brushed.”

Review by
05/05/2018

“CRAFTMANSHIP”

Review by
05/03/2018

“They were quick, fast, and did a nice job. The house looks nice and the gutters are really nice.”

Review by
04/21/2018

“I am very happy with all the work we had done. The painters were exceptional!”

Review by
04/06/2018

“You were here when you said you would be. There was someone on-site who checked all the work done. You were very good at communicating with us in all areas.”

Review by
04/05/2018

“I was most satisfied with the customer service, communication, and the effective quality of the job which is great. They were efficient and it was done quickly. The guys who were here were kind and nice.”

Review by
04/01/2018

No review comments provided

Review by
03/31/2018

“I was please with the communication, the written details to what needed to be repaired on my property and how much it would cost. The man working on my home were courteous and their workmanship was excellent.”

Review by
02/15/2018

“They had excellent advice, materials, and workmanship. I could not ask more.”

Review by
02/13/2018

“The owner and the project manager were both excellent at giving input and advice when needed, which was always spot on. When making expensive and permanent changes to your home, it's really nice to be able to trust the opinion of somewhere who has way more experience doing renovation design. This sometimes included them discouraging things that actually could have been more lucrative for Nelson.”

Review by
01/25/2018

No review comments provided

Review by
01/22/2018

“The project was completed in a timely manner for a project of this size and at the cost expected in spite of weather complications.”

Review by
01/09/2018

“Lazauro was exceptional.”

Review by
01/04/2018

“Very pleased with the look and care taken in all major replacements; siding, windows and patio doors.”

Review by
12/14/2017

No review comments provided

Review by
12/01/2017

No review comments provided

Review by
11/21/2017

“I was most satisfied with the amazing job they did with the hardy plank siding, it looks better than I expected.”

Review by
11/19/2017

“quality, value, follow up”

Review by
11/07/2017

“Project management and execution was top notch, very professional.”

Review by
11/05/2017

“Nelson Exteriors replaced some rotten structural wood and some siding. They were able to point out additional things that were under the surface that we didn't see that were wrong. They were able to fix it in an easy amount of time, and it wasn't a hassle. I'd give them an A overall.”

Review by
10/30/2017

“I'm satisfied with everything, they always do great work.”

Review by
10/29/2017

“They were efficient, polite, kept the site clean, and did a nice job.”

Review by
10/20/2017

“I would like to recognize Lazro for his exceptional service.”

Review by
10/20/2017

“I was most satisfied with the suggestions they gave me. For example they would take my ideas and direct me on the right path.”

Review by
10/18/2017

No review comments provided

Review by
10/16/2017

“They did quality work.”

Review by
10/16/2017

No review comments provided

Review by
10/05/2017

“I'm a building contractor, so I have to pick the right people that do the right work, and if they don't do the right work I get rid of them and get somebody else. They've been reliable. They did painting, siding, roofing and gutters. I would give them an A-. They've got different crews. The overall siding experience is great. Their quality of work is very good, overall. Their customer service is very good, and their expertise is good.”

Review by
10/04/2017

“Got the job done on time and everything turned out fantastic!”

Review by
10/03/2017

“I would like to recognize the foreman of the crew, Scott, and everyone on the crew for their exceptional service.”

Review by
10/02/2017

“I am the most satisfied with the quality of the materials and the professionalism of the crew.”

Review by
09/27/2017

“There's a lady over there, her name is”

Review by
09/27/2017

“They had excellent customer service and feedback. They were very reasonable and came when I asked them to. They replaced some siding in my house. I'd give them an A+.”

Review by
09/27/2017

“They did quality work and completed it in a timely manner. They replaced the siding and gutters and repainted. I'd give them an A.”

Review by
09/27/2017

“Nelson Exteriors did quality work. Everything that they did, it seems like they put their heart into it.”

Review by
09/27/2017

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

Review by
09/27/2017

“Nelson Exteriors did good work. They replaced some siding and did pressure washing and painting. Overall, I would give them a B.”

Review by
08/24/2017

“All the workers were very friendly, and worked very hard long hours all day long to get the job done. They did a really fantastic job and protected our yard and house from extra paint and debris.”

Review by
08/12/2017

“The foreman was on the jobsite or responded to phone calls immediately. Any questions were handled right away. The finished job looks great.”

Review by
08/10/2017

“Their going out of their way to understand our needs and interests.”

Review by
08/02/2017

“They all deserve recognition for their friendly and excellent work. Lazaro should be recognized for his unfailing commitment to enforcing the highest standards.”

Review by
07/24/2017

“I liked that they were on time, did what they said they were going to do, their quote was reasonable. They did siding for me. I would grade the overall experience with an A. I would very likely recommend them. Yes, you may include my comments using my first name, last initial and the city. The city is Atlanta.”

Review by
07/18/2017

“I liked that they were on time, and they did a good job. Everything was on schedule, so I was happy about it. They replaced the chimney. For the chimney, they put on siding, replaced the wood doors and put the paint around it. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked their attention to detail. They did siding, windows and doors. I would grade the overall experience with an A. We had a very minor communication issues, that's why I didn't say A+. I would highly recommend them to a friend. I did use your book to narrow them down as a company. So, I do get the Best Pick book for homeowners and it's a fabulous resource. And I would definitely support what the recommendations were in there to begin with. And they definitely held up. We had some minor issues, but really did a fantastic job.”

Review by
07/18/2017

“They were very responsive, and they did what they said they were going to do. They did painting and siding. I'd give them an A+ overall.”

Review by
07/10/2017

“They got the job done on time, and it's good work. It was new siding. Their customer service was good. I would give them an A overall.”

Review by
07/10/2017

“On the back deck, they put the stain on and some of the product is coming off; some of the railing and the boards, some of that is flaking off. They did a painting and siding job for me. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/21/2017

“As far as I remember, everything went fine. They did siding for me. Everything that they did looks fine. They did a really good job with it. I'd give them an A overall. I really had no issues. It was just a little on the expensive side. As far as the work goes, it's what you pay for.”

Review by
06/21/2017

“They did some gutters and woodwork. I would give the overall experience an A+.”

Review by
06/21/2017

“I liked that Nelson Exteriors was on time and efficient. They did siding and painting. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior siding replacement and exterior painting. My home looks great today. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They have done multiple houses now. They replaced all our siding, and they painted and replaced all of the rotten wood and painted our entire house. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior woodwork and painting, as well as our gutters. I would grade the overall experience with an A+. I would likely recommend them.”

Review by
06/20/2017

“I liked that they are punctual, are reliable, and they were on budget and they do get work done. They re-sided a cottage and they did the windows. The windows look good. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/20/2017

“There were a couple of problems, and Scott took care of them. They painted the exterior and did some replacement of siding. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/20/2017

“The service and the quality of work they performed and the price was good. They did some repairs on the siding, and did multiple things around the place—exterior work. I would grade the overall experience with an A+. I would highly recommend them, and planning on calling them again.”

Review by
06/20/2017

“I thought the quality of the work was well done. I thought they did a good job explaining what they were going to do and why it was priced the way it was. They did rear siding and gutters installment. The siding looks fine today. I'd give them an A+ overall.”

Review by
06/18/2017

No review comments provided

Review by
06/13/2017

No review comments provided

Review by
06/12/2017

“The project manager was very attentive. What sets you apart is your humility. Instead of trying to tell me how I should be doing it, you listened to what we wanted done and then made suggestions.”

Review by
06/07/2017

“I would like to recognize Grace and Scott for exceptional service. Grace and Scott were both phenomenal through the whole process. Scott is the owner and though he has a busy schedule he showed me individual attention. Scott really knows how to treat his customers.”

Review by
03/31/2017

“I was most satisfied with the level of professionalism their crews showed. The project manager was excellent and the final product is great.”

Review by
03/03/2017

“I was most satisfied with the work. It was done very quickly and done in one week. They kept it in good and clean condition.”

Review by
01/31/2017

“I really like the quality of the project and the final product.”

Review by
12/26/2016

“Speed and quality of work, communications.”

Review by
12/22/2016

“They were very professional, and I was very pleased. It was a wonderful experience, they answered all our questions.”

Review by
12/13/2016

“Timeliness, quality and clean up”

Review by
07/28/2016

“Nelson Exteriors did work about three months ago, maybe four months ago. It was very nice. They redid my chimney. I was very happy; I'd give them an A+.”

Review by
07/28/2016

“It  was absolutely fantastic. They re-sided the whole house, took all the old siding off, wrapped it, and put HardiePlank siding on it. I like the fact that it now has real siding. The house is very old, and it had wooden siding, which was mostly paint. They were able to turn that around, and it's helped the way it holds heat, cool, and that sort of thing. I'd give them an A+.”

Review by
07/20/2016

“We had a great experience. We got our siding changed by them. We liked the way they did their work, what they promised, the time, and everything. They had assigned somebody who would watch over the work, and that was nice. And the work they did was very good too. I'd give them an A+. It's very likely that I'll recommend them.”

Review by
07/20/2016

“I  had a great experience working with Nelson Exteriors. They did siding windows and doors. They were professional, and they were on time. They were neat, and they cleaned up very well. And the job looked professionally done—as it was. And I'm just very pleased with them. I'd give them an A+. I've already recommended them to friends and colleagues.”

Review by
07/20/2016

“They did good work overall. They re-sided the whole house. I liked the fact that they told me what I needed to have. We had a good working relationship and good, open communication. I'd give them an A.”

Review by
06/27/2016

“The  outcome was great. They were easy to work with and easy to contact. They did some siding and trim repair, and they painted the entire exterior of our house. They replaced a back door as well. I'd give them an A. They're great.”

Review by
06/27/2016

“They showed up on time and did what they said they were going to do. They did concrete siding on the back, they did some exterior painting, and they painted the garage. I'd give them an A. I'd be very likely to recommend them.”

Review by
06/27/2016

“One year ago, Nelson Exteriors did some work on our siding, gutters, and front door. The finished product was very satisfactory. I'd give them an A.”

Review by
06/27/2016

“I had a better experience than my neighbor. We are in a duplex, so we had the house painted at the same time. She was very unhappy with the work. I was so-so. I was put out for quite a bit of time though. They were supposed to complete the work, but they couldn't because they started on another project. And I had all of my outdoor furniture inside for maybe three weeks. They should have completed the project before they took another job. Other than that, I thought the work they did was great. And once they finally got on track, things were done pretty fast. So, I was pretty much satisfied. They did some painting, they replaced our gutters, they replaced any wood that was rotten, and they replaced a banister on my front porch. I'd give them a B+. In regards to punctuality, it wasn't actually very clear when they were supposed to be here or what. It wasn't necessarily the individual workers—they were great—but I guess maybe the process of knowing when they were going to be there; I wasn't really aware of that. And there were a few days where they were supposed to come, but they didn't come because of rain or something, and I didn't find out about it until later. I thought they did great, and they were very clean once they finished. The expertise was great. Anything they found, they showed me, and they let me know what was going on.”

Review by
06/08/2016

“We're  very happy with the work they did. We had some rotting wood that needed to be replaced on the exterior, so they did siding work, painting, and gutter replacement. I just thought they were thorough. I was impressed with the fact that they replaced everything with HardiePlank, rather than putting wood in places that already had rot. They did a really good job rebuilding two dormers on the side of the house as well—they basically took it down, all the way, and started over. They did a good job on the painting and left the area nice and clean. We thought they did a good job. It was an A. I have already recommended them to a friend.”

Review by
06/08/2016

“They  did work for all of my house, and my experience was definitely positive. They did siding and painting work. They did the screened-in porch, and they painted all the trim and the siding. They were neat, and they did a very good job, quality-wise. The siding was done properly, and Scott explained the procedure, what was going to happen, and the materials they were going to use. And his team did an excellent job with detail. I'd give them an A+. I already have recommended them to a friend.”

Review by
06/08/2016

“They did some siding for the house, removed a lot of rotten wood, replaced it, and repainted. They've done work for me before, about four years ago, and I was very satisfied. And they've done work in the area. I would give them an A. They're very clean. They were held up a little bit because of some emergency, but other than that, they were very punctual. I'd recommend them, and I've already recommended them.”

Review by
06/08/2016

“They did some painting and some odd repairs, and they changed the siding for the window. I liked them very much. They did very neat work, and they cleaned everything. If the paint dropped on the floor, they cleaned it very well. I would say they would be an A+. They do a good job. I'd highly recommend them to my friends.”

Review by
06/08/2016

“They did some siding and some additional outdoor work. They did painting the new siding as well. Their communication was good. I would rate the siding experience an A, and the overall painting work a B+. There were nails and random trash left around the exterior. And with the painting, there were just some spots on the door. Otherwise they were fine.”

Review by
06/08/2016

“They did painting, they put a ceiling on our carport, and they replaced a screen. They were friendly and easy to get along with. They do what they say they're going to do, and if you don't like it, they'll come back and fix it. I would say I'd give them an A+.”

Review by
06/08/2016

“Nelson Exteriors did just about everything. They painted the outside, they repaired the siding, they replaced all my gutters, and they gave me a new roof. They're just quick and professional. They're on time. They communicated when they said they'd be there, and then they were there. I'd give them an A.”

Review by
06/08/2016

“They replaced siding on the back of my house. They also did painting on the whole house. They were organized and efficient, and they talked to me a lot along the way, so that felt good. I'd give them an A.”

Review by
06/08/2016

“Nelson Exteriors did some siding work for us. They just replaced some old siding. I have no complaints, it was excellent work.”

Review by
06/08/2016

“They did new siding and gutters, and they painted the new siding. They were quick at answering questions, professional, and up-front with everything. There were no surprises. I'd give them an A+.”

Review by
06/08/2016

“They did some repair some repair work to our window frames replaced the siding on the chimney, and did some painting about a year ago. They touched up the window frames that they repaired, so it wasn't a major paint job. And we had an issue. They hadn't painted properly, but they had no arguments, and they came back and painted it properly. So you can't argue with that. I'd rate them a B. I would have given them A's if they'd done it right the first time.”

Review by
06/08/2016

“The experience was pretty good; it was OK. It was more neutral. They did HardiePlank siding. They did painting and siding. Everything about it was positive in the beginning, but then the only negative thing was the cleanup part and some of the details of putting the shutters on at the end. The way they were hung was left-on-right, right-on-left. And of course, during the final walkthrough they did make the correction. But I was still disappointed that it had happened to begin with. I would give them a B for the overall siding and painting. I just think putting things the right way the first time would have been great. I have mixed feelings about recommending them to a friend.”

Review by
06/08/2016

“We definitely had a positive experience. They put siding on the house and repainted it, and they did some insulation work. They were really responsive, but they're not responding to us now, and we're trying to get some more work done. They were pretty responsive and pretty easy to work with when the project was going on. I'd probably rate the siding experience a B. We did have to have them come back and touch up some things, and they did do some damage to some lights and things like that when they were here. The overall painting experience was a B because when they were touching up the trim, they hit some area of the house that there was no reason for them to hit. And I ended up having to adjust it to get that fixed. We're happy with the quality of the work. We do have to give them a call about some things we see peeling already, so that's pretty much the extent of it. It’s nothing big. One of the crews was pretty punctual, but the other one, not so much. I had to go around and follow up with things, and we had to call them a few times to pick up some things around the house that they didn't pick up. I'm not thrilled at the fact that they're not responding to me right now.”

Review by
06/08/2016

“They replaced a little bit of siding that had been damaged previously by water on our cedar siding. And then they replaced our front door. Oh, and they built a front deck for us. They painted the whole exterior of the house as well. I like that they kept me informed. They let me know when they were going to be there. A couple of times, though, they were there when I wasn't expecting them to be there, but they called me and let me know that they were there. And a couple times I wasn't there, and they let me know where the exterior plugs were and stuff like that. I'd give the siding experience a B. The only reason I say that is that I wanted to know exactly how bad the siding was in that part of whatever they took down. I wanted to know how bad it was. We were getting some animals in the attic. I just wanted to know how bad it was, and I asked them, and they were Spanish-speaking so they couldn't really tell me. We were not able to communicate, and the English-speaking person was not there to help us with that. And that's the only real reason—their work was great. The door replacement was great; it was probably an A-. The only reason I would say A- is because they didn't take off some stickers. I had to do that by myself. They painted everything, but the sticker taking off was difficult. The painting was great; that was an A. I was very happy with the quality of work, other than just a couple of things. Their customer service was great too. We asked them during—it was probably November when we had them out—and they weren't able to get out to do any of the work until about January. They definitely cleaned up after themselves. They did a really, really good job cleaning up. I would look out the window sometimes and be like, ‘Ooh that's very dirty!’ Of course, they did leave a little bit of wood and old siding and stuff in my front yard for a week.”

Review by
06/08/2016

“My experience was not really positive. They did exterior painting work and siding. The quality of the work made it negative. They did some interior destruction. Some sills and sides were messed up. They didn't say anything about it. Some of the sills on the outside they replaced were not done properly. The windows do not close properly. Someone cracked a window and didn't tell me, our window pane was cracked. I'd give them a C. Their follow-up was not very good.”

Review by
06/08/2016

“My experience was very negative. They didn't finish the work and the job foreman promised me that they would come back and finish it and they never did. And I just said, 'I'll just write them off.' I would never recommend them. They were to pressure wash the entire backside of my house and they were also pressure washing and staining my deck. And it was one part of the back of the house, I guess it was probably ten feet, it's basically green at the bottom from algae. The rest of the house looks fine but they didn't do that part of the house. And I pointed it out when they were finishing out and he said 'Well, we've already put the equipment up. We'll come back and do it. We've got to go to another job right now.' And I said, 'Fine.' I'd already paid him. And they never came back . And I called two or three time trying to get the guy and I never could get him. So I've learned a lesson and--I mean, the year before or maybe three years before they did an outstanding job, but this past time it was lousy. I think about it every chance I get if somebody ever asks me. The siding experience was lousy, I'd rate it the lowest rating you have. And I think it's all with the job foreman. It was like he was rushed, he had too many jobs going on. I'm not happy with the staining. It was just lousy work. There's mediocre and then there's lousy. Their quality of work was not very good. I think they knew what they were doing, they just didn't do it.”

Review by
06/30/2015

“They were very competitive on price, and the work they did was top-notch. They put some siding on the house, and they painted my house. The job took right around five days. It was right on target with their original estimate. I had HardiePlank put on my house, and they were one of the only companies in the state of Georgia that are top-rated, certified for HardiePlank. I guess there's a couple different kind of levels of certification, and they have the top-level certification. I'd give them an A.”

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