Nelson Exteriors
6th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Nelson Exteriors has received 4.8 out of 5 stars based on 101 customer surveys.
5
81
4
16
3
3
2
1
1
0
6th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their homes. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of making people happy."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors installs a wide variety of siding, windows, and doors. The company also offers roofing, carpentry, gutter replacement, and interior and exterior painting. In addition, a supervisor is assigned to every project to ensure customer satisfaction.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors provides written warranties on all products and labor.
Company History
Nelson Exteriors was founded in 1977 by Steve Nelson, who handed over the business to his son Scott in 1996.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and has Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer on staff.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Nelson Exteriors has received 4.8 out of 5 stars based on 101 customer surveys.
5
81
4
16
3
3
2
1
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/05/2017

“Nelson Exteriors replaced some rotten structural wood and some siding. They were able to point out additional things that were under the surface that we didn't see that were wrong. They were able to fix it in an easy amount of time, and it wasn't a hassle. I'd give them an A overall.”

Review by
10/05/2017

“I'm a building contractor, so I have to pick the right people that do the right work, and if they don't do the right work I get rid of them and get somebody else. They've been reliable. They did painting, siding, roofing and gutters. I would give them an A-. They've got different crews. The overall siding experience is great. Their quality of work is very good, overall. Their customer service is very good, and their expertise is good.”

Review by
09/27/2017

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

Review by
09/27/2017

“They had excellent customer service and feedback. They were very reasonable and came when I asked them to. They replaced some siding in my house. I'd give them an A+.”

Review by
09/27/2017

“They did quality work and completed it in a timely manner. They replaced the siding and gutters and repainted. I'd give them an A.”

Review by
09/27/2017

“Nelson Exteriors did good work. They replaced some siding and did pressure washing and painting. Overall, I would give them a B.”

Review by
09/27/2017

“Nelson Exteriors did quality work. Everything that they did, it seems like they put their heart into it.”

Review by
09/27/2017

“There's a lady over there, her name is”

Review by
07/24/2017

“I liked that they were on time, did what they said they were going to do, their quote was reasonable. They did siding for me. I would grade the overall experience with an A. I would very likely recommend them. Yes, you may include my comments using my first name, last initial and the city. The city is Atlanta.”

Review by
07/18/2017

“I liked that they were on time, and they did a good job. Everything was on schedule, so I was happy about it. They replaced the chimney. For the chimney, they put on siding, replaced the wood doors and put the paint around it. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked their attention to detail. They did siding, windows and doors. I would grade the overall experience with an A. We had a very minor communication issues, that's why I didn't say A+. I would highly recommend them to a friend. I did use your book to narrow them down as a company. So, I do get the Best Pick book for homeowners and it's a fabulous resource. And I would definitely support what the recommendations were in there to begin with. And they definitely held up. We had some minor issues, but really did a fantastic job.”

Review by
07/18/2017

“They were very responsive, and they did what they said they were going to do. They did painting and siding. I'd give them an A+ overall.”

Review by
07/10/2017

“They got the job done on time, and it's good work. It was new siding. Their customer service was good. I would give them an A overall.”

Review by
07/10/2017

“On the back deck, they put the stain on and some of the product is coming off; some of the railing and the boards, some of that is flaking off. They did a painting and siding job for me. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/21/2017

“As far as I remember, everything went fine. They did siding for me. Everything that they did looks fine. They did a really good job with it. I'd give them an A overall. I really had no issues. It was just a little on the expensive side. As far as the work goes, it's what you pay for.”

Review by
06/21/2017

“They did some gutters and woodwork. I would give the overall experience an A+.”

Review by
06/21/2017

“I liked that Nelson Exteriors was on time and efficient. They did siding and painting. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior siding replacement and exterior painting. My home looks great today. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did exterior woodwork and painting, as well as our gutters. I would grade the overall experience with an A+. I would likely recommend them.”

Review by
06/21/2017

“They have done multiple houses now. They replaced all our siding, and they painted and replaced all of the rotten wood and painted our entire house. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/20/2017

“There were a couple of problems, and Scott took care of them. They painted the exterior and did some replacement of siding. I would grade the overall experience with an A. I would likely recommend them.”

Review by
06/20/2017

“The service and the quality of work they performed and the price was good. They did some repairs on the siding, and did multiple things around the place—exterior work. I would grade the overall experience with an A+. I would highly recommend them, and planning on calling them again.”

Review by
06/20/2017

“I thought the quality of the work was well done. I thought they did a good job explaining what they were going to do and why it was priced the way it was. They did rear siding and gutters installment. The siding looks fine today. I'd give them an A+ overall.”

Review by
06/20/2017

“I liked that they are punctual, are reliable, and they were on budget and they do get work done. They re-sided a cottage and they did the windows. The windows look good. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/28/2016

“It  was absolutely fantastic. They re-sided the whole house, took all the old siding off, wrapped it, and put HardiePlank siding on it. I like the fact that it now has real siding. The house is very old, and it had wooden siding, which was mostly paint. They were able to turn that around, and it's helped the way it holds heat, cool, and that sort of thing. I'd give them an A+.”

Review by
07/28/2016

“Nelson Exteriors did work about three months ago, maybe four months ago. It was very nice. They redid my chimney. I was very happy; I'd give them an A+.”

Review by
07/20/2016

“They did good work overall. They re-sided the whole house. I liked the fact that they told me what I needed to have. We had a good working relationship and good, open communication. I'd give them an A.”

Review by
07/20/2016

“I  had a great experience working with Nelson Exteriors. They did siding windows and doors. They were professional, and they were on time. They were neat, and they cleaned up very well. And the job looked professionally done—as it was. And I'm just very pleased with them. I'd give them an A+. I've already recommended them to friends and colleagues.”

Review by
07/20/2016

“We had a great experience. We got our siding changed by them. We liked the way they did their work, what they promised, the time, and everything. They had assigned somebody who would watch over the work, and that was nice. And the work they did was very good too. I'd give them an A+. It's very likely that I'll recommend them.”

Review by
06/27/2016

“I had a better experience than my neighbor. We are in a duplex, so we had the house painted at the same time. She was very unhappy with the work. I was so-so. I was put out for quite a bit of time though. They were supposed to complete the work, but they couldn't because they started on another project. And I had all of my outdoor furniture inside for maybe three weeks. They should have completed the project before they took another job. Other than that, I thought the work they did was great. And once they finally got on track, things were done pretty fast. So, I was pretty much satisfied. They did some painting, they replaced our gutters, they replaced any wood that was rotten, and they replaced a banister on my front porch. I'd give them a B+. In regards to punctuality, it wasn't actually very clear when they were supposed to be here or what. It wasn't necessarily the individual workers—they were great—but I guess maybe the process of knowing when they were going to be there; I wasn't really aware of that. And there were a few days where they were supposed to come, but they didn't come because of rain or something, and I didn't find out about it until later. I thought they did great, and they were very clean once they finished. The expertise was great. Anything they found, they showed me, and they let me know what was going on.”

Review by
06/27/2016

“The  outcome was great. They were easy to work with and easy to contact. They did some siding and trim repair, and they painted the entire exterior of our house. They replaced a back door as well. I'd give them an A. They're great.”

Review by
06/27/2016

“They showed up on time and did what they said they were going to do. They did concrete siding on the back, they did some exterior painting, and they painted the garage. I'd give them an A. I'd be very likely to recommend them.”

Review by
06/27/2016

“One year ago, Nelson Exteriors did some work on our siding, gutters, and front door. The finished product was very satisfactory. I'd give them an A.”

Review by
06/08/2016

“Nelson Exteriors did some siding work for us. They just replaced some old siding. I have no complaints, it was excellent work.”

Review by
06/08/2016

“They did new siding and gutters, and they painted the new siding. They were quick at answering questions, professional, and up-front with everything. There were no surprises. I'd give them an A+.”

Review by
06/08/2016

“They replaced siding on the back of my house. They also did painting on the whole house. They were organized and efficient, and they talked to me a lot along the way, so that felt good. I'd give them an A.”

Review by
06/08/2016

“We definitely had a positive experience. They put siding on the house and repainted it, and they did some insulation work. They were really responsive, but they're not responding to us now, and we're trying to get some more work done. They were pretty responsive and pretty easy to work with when the project was going on. I'd probably rate the siding experience a B. We did have to have them come back and touch up some things, and they did do some damage to some lights and things like that when they were here. The overall painting experience was a B because when they were touching up the trim, they hit some area of the house that there was no reason for them to hit. And I ended up having to adjust it to get that fixed. We're happy with the quality of the work. We do have to give them a call about some things we see peeling already, so that's pretty much the extent of it. It’s nothing big. One of the crews was pretty punctual, but the other one, not so much. I had to go around and follow up with things, and we had to call them a few times to pick up some things around the house that they didn't pick up. I'm not thrilled at the fact that they're not responding to me right now.”

Review by
06/08/2016

“They replaced a little bit of siding that had been damaged previously by water on our cedar siding. And then they replaced our front door. Oh, and they built a front deck for us. They painted the whole exterior of the house as well. I like that they kept me informed. They let me know when they were going to be there. A couple of times, though, they were there when I wasn't expecting them to be there, but they called me and let me know that they were there. And a couple times I wasn't there, and they let me know where the exterior plugs were and stuff like that. I'd give the siding experience a B. The only reason I say that is that I wanted to know exactly how bad the siding was in that part of whatever they took down. I wanted to know how bad it was. We were getting some animals in the attic. I just wanted to know how bad it was, and I asked them, and they were Spanish-speaking so they couldn't really tell me. We were not able to communicate, and the English-speaking person was not there to help us with that. And that's the only real reason—their work was great. The door replacement was great; it was probably an A-. The only reason I would say A- is because they didn't take off some stickers. I had to do that by myself. They painted everything, but the sticker taking off was difficult. The painting was great; that was an A. I was very happy with the quality of work, other than just a couple of things. Their customer service was great too. We asked them during—it was probably November when we had them out—and they weren't able to get out to do any of the work until about January. They definitely cleaned up after themselves. They did a really, really good job cleaning up. I would look out the window sometimes and be like, ‘Ooh that's very dirty!’ Of course, they did leave a little bit of wood and old siding and stuff in my front yard for a week.”

Review by
06/08/2016

“My experience was very negative. They didn't finish the work and the job foreman promised me that they would come back and finish it and they never did. And I just said, 'I'll just write them off.' I would never recommend them. They were to pressure wash the entire backside of my house and they were also pressure washing and staining my deck. And it was one part of the back of the house, I guess it was probably ten feet, it's basically green at the bottom from algae. The rest of the house looks fine but they didn't do that part of the house. And I pointed it out when they were finishing out and he said 'Well, we've already put the equipment up. We'll come back and do it. We've got to go to another job right now.' And I said, 'Fine.' I'd already paid him. And they never came back . And I called two or three time trying to get the guy and I never could get him. So I've learned a lesson and--I mean, the year before or maybe three years before they did an outstanding job, but this past time it was lousy. I think about it every chance I get if somebody ever asks me. The siding experience was lousy, I'd rate it the lowest rating you have. And I think it's all with the job foreman. It was like he was rushed, he had too many jobs going on. I'm not happy with the staining. It was just lousy work. There's mediocre and then there's lousy. Their quality of work was not very good. I think they knew what they were doing, they just didn't do it.”

Review by
06/08/2016

“The experience was pretty good; it was OK. It was more neutral. They did HardiePlank siding. They did painting and siding. Everything about it was positive in the beginning, but then the only negative thing was the cleanup part and some of the details of putting the shutters on at the end. The way they were hung was left-on-right, right-on-left. And of course, during the final walkthrough they did make the correction. But I was still disappointed that it had happened to begin with. I would give them a B for the overall siding and painting. I just think putting things the right way the first time would have been great. I have mixed feelings about recommending them to a friend.”

Review by
06/08/2016

“We're  very happy with the work they did. We had some rotting wood that needed to be replaced on the exterior, so they did siding work, painting, and gutter replacement. I just thought they were thorough. I was impressed with the fact that they replaced everything with HardiePlank, rather than putting wood in places that already had rot. They did a really good job rebuilding two dormers on the side of the house as well—they basically took it down, all the way, and started over. They did a good job on the painting and left the area nice and clean. We thought they did a good job. It was an A. I have already recommended them to a friend.”

Review by
06/08/2016

“They  did work for all of my house, and my experience was definitely positive. They did siding and painting work. They did the screened-in porch, and they painted all the trim and the siding. They were neat, and they did a very good job, quality-wise. The siding was done properly, and Scott explained the procedure, what was going to happen, and the materials they were going to use. And his team did an excellent job with detail. I'd give them an A+. I already have recommended them to a friend.”

Review by
06/08/2016

“My experience was not really positive. They did exterior painting work and siding. The quality of the work made it negative. They did some interior destruction. Some sills and sides were messed up. They didn't say anything about it. Some of the sills on the outside they replaced were not done properly. The windows do not close properly. Someone cracked a window and didn't tell me, our window pane was cracked. I'd give them a C. Their follow-up was not very good.”

Review by
06/08/2016

“They did some repair some repair work to our window frames replaced the siding on the chimney, and did some painting about a year ago. They touched up the window frames that they repaired, so it wasn't a major paint job. And we had an issue. They hadn't painted properly, but they had no arguments, and they came back and painted it properly. So you can't argue with that. I'd rate them a B. I would have given them A's if they'd done it right the first time.”

Review by
06/08/2016

“They did some siding for the house, removed a lot of rotten wood, replaced it, and repainted. They've done work for me before, about four years ago, and I was very satisfied. And they've done work in the area. I would give them an A. They're very clean. They were held up a little bit because of some emergency, but other than that, they were very punctual. I'd recommend them, and I've already recommended them.”

Review by
06/08/2016

“They did some painting and some odd repairs, and they changed the siding for the window. I liked them very much. They did very neat work, and they cleaned everything. If the paint dropped on the floor, they cleaned it very well. I would say they would be an A+. They do a good job. I'd highly recommend them to my friends.”

Review by
06/08/2016

“They did painting, they put a ceiling on our carport, and they replaced a screen. They were friendly and easy to get along with. They do what they say they're going to do, and if you don't like it, they'll come back and fix it. I would say I'd give them an A+.”

Review by
06/08/2016

“They did some siding and some additional outdoor work. They did painting the new siding as well. Their communication was good. I would rate the siding experience an A, and the overall painting work a B+. There were nails and random trash left around the exterior. And with the painting, there were just some spots on the door. Otherwise they were fine.”

Review by
06/08/2016

“Nelson Exteriors did just about everything. They painted the outside, they repaired the siding, they replaced all my gutters, and they gave me a new roof. They're just quick and professional. They're on time. They communicated when they said they'd be there, and then they were there. I'd give them an A.”

Review by
06/30/2015

“They were fairly quick with the job. They were doing siding on the whole house. Their customer service was very nice and super friendly—they absolutely would call me back when they promised. They were excellent. They made me feel very comfortable with choosing them, so they get an A grade from me.”

Review by
06/30/2015

“They did the siding and the painting. They did the job they said they were going to do, and they cleaned up the place. I have no complaints. Our neighbors recommended Nelson Exteriors, and I would say it was a grade-A job. It was excellent, and I have no complaints.”

Review by
06/30/2015

“I liked that the project manager was very readily available to answer questions and would come by if I had any concerns. The foreman on the site was knowledgeable and friendly. He was willing to explain what was going on and kept us up to date all the time. They did siding and windows. I'd give them an A.”

Review by
06/30/2015

“My experience with Nelson Exteriors was more than positive. I didn't have to worry about anything. The crew was great, the foreman was fantastic, and the work was just beyond anything I would ever expect. They sided the back of the house and did a lot of structure work that I was very impressed with. They're an A.”

Review by
06/30/2015

“I liked they were very communicative. They came in on budget, with no surprises and no add-ons at the end. They had a great contact guy, and they did nice work. I had some HardiePlank on the backside of my house with two dormers that had been improperly installed. They took it all off, replaced it correctly, and then repainted it. I would give them an A.”

Review by
06/30/2015

“I don't know what I liked about them. I liked them. They painted the house and they put siding on. The customer service was fine. They took about as long as they estimated. A B sounds right to me. I think the painting around certain doors was not prepped properly and I've had them, I've told them they need to come back and they haven’t' done that yet. I would recommend them to someone else.”

Review by
06/30/2015

“It was positive but they started in December and finished in March. There were some issues to touch up, finish touch up, and it was freezing in the winter and it was not comfortable weather. They just waiting for like warm up weather. They finished it. It took a long time to finish but they didn't work all this time. It was just bad weather. They changed siding for hardiplank and chimney and painted. I would tell you B probably. I would recommend them.”

Review by
06/30/2015

“They were very competitive on price, and the work they did was top-notch. They put some siding on the house, and they painted my house. The job took right around five days. It was right on target with their original estimate. I had HardiePlank put on my house, and they were one of the only companies in the state of Georgia that are top-rated, certified for HardiePlank. I guess there's a couple different kind of levels of certification, and they have the top-level certification. I'd give them an A.”

Review by
06/30/2015

“They are doing work right now for us. They have reasonable prices and were very responsive. They were replacing siding, and they're also replacing soffit and fascia. An A grade sounds right to me.”

Review by
06/30/2015

“They re-sided the house, painted, and did some repair work. In fact, I've ordered some additional work from them, and I'm waiting for them to do that. They did the job they were asked to do, and the customer service was fine. The job took mostly a week. It was in line with their estimate.”

Review by
06/29/2015

“Nelson Exteriors is very reliable and top-notch all the way. They put up some siding and painted the whole exterior of the house. I strongly recommend them. They get an excellent grade—an A.”

Review by
06/29/2015

“I like the fact that they have a manager onsite most of the time. They were doing siding work. I think it was about a week. It was in line with how long they said it would take, I think so. I think their customer service was pretty good. I liked their project manager and I cannot tell you his name because I don't remember it. I would say there was one issue that we had with I think they dropped the ladder and kind of scraped some of our window so I think I would probably say a B. I would recommend the company to someone else.”

Review by
06/29/2015

“Everything they did seemed OK. Of course I had the full exterior painting, and they did a good bit of exterior repair, replaced some of the siding and so forth. Everything they did seemed to be a good job. Well I picked them out of this publication that comes once a year with a couple of recommended companies so that's how I got on to them. Well I would say they're somewhere between a B and A. Well one thing they did, I have my gutter guards on my gutters and they damaged some of those with their ladders and they didn't fix them before they left. That's about the only thing, only bad thing that I can think of. Otherwise everything was perfect.”

Review by
06/29/2015

“They redid the siding and put new gutters on the house. Well the work was good. The project management guy wasn't the best. I didn't like the communication. It's like working from home one day so they could put a window in the house and at the end of the day saying that they need to come inside again tomorrow because they didn't even get to the window today and obviously I had taken a work from home day so stuff like that. But the quality of the work was fine. Just the communication and dealing with them I had to break down. I'd give them a B. I would recommend the company to someone else.”

Review by
06/29/2015

“I'd hire Nelson Exteriors again—they did a quality job. They did the HardiePlank siding and trim painting. They also installed some windows that I had already purchased, and then they painted and caulked. So, basically, they did the siding and painting. There were some minor issues. I'm just picky. I mean, they did quality work. I have sconces, exterior ones, that they put up, and the guy used the old-fashioned hammer drill. In other words, he didn't drill a hole in the thing for the wire to come through—he sort of knocked a hole in it, but that’s minor details. For the painting, I have a three-toned house. It was one color and two trims. They did the trim, and like I say, if you look at the edges, it’s very precise looking. They are excellent.”

Review by
06/29/2015

“They've done a lot for us over the years, but we weren't real happy the last time they did some deck stuff for us. I didn't really complain about it, because we had used Scott several times before, and they were great. They're great at painting and siding and stuff, but he had some guys putting down a deck top, and he had a foreman that was kind of new. He was a very nice man, but he really didn't have a clue how to do what he was supposed to be doing, and it came out all right, but it was kind of a mediocre job. It was not what Scott's normal thing was. Normally, they're excellent. Probably five years ago or so they painted on the outside. It was a brick house, but they painted the white trim and the white on the bay window kind of in the back, and it was like two or three stories, and then they also did some inside painting for us in, I think, a kitchen, and they did a real nice job on that. For painting I would give them an A. They did a good job.”

Review by
06/29/2015

“The price was good. They showed up and they were, they got things accomplished in a timely manner, and we've been really happy with the quality of the products to date. They resided our house with hardiplank and reinstalled all the windows in our house, or replacement windows. It was over July 4th holiday so it took right about two and a half weeks. That was in line with how long they said it would take. A B sounds right to me. They rectified some of the issues that we had but they went, in order to stay on schedule they went till 9:00 a couple nights and we had an infant or a toddler at the time and it was difficult to work around their schedule at times but they did complete it in a timely manner so there were some inconveniences along the way. It wasn't super smooth but the end result was fine. I would recommend them and I have actually.”

Review by
06/29/2015

“Nelson Exteriors replaced the siding on my house. They’re knowledgeable and very proactive as far as communication, like returning calls and returning emails very promptly. They were a great company to work with. I want to say the job took maybe five days, and the work was right in line with the estimate they provided. They did excellent work, and I had no complaints.”

Review by
06/29/2015

“They did an excellent job. The quality of the work, the cleanup, and everything made it good. Everything was really professional. They replaced siding, put up a new roof, painted, and did the gutters. I chose them because of their good track record and references; plus, they seemed like an honest group of folks. I would give them the best rating possible.”

Review by
06/29/2015

“They replaced some HardiePlank siding. I liked everything about them—they had a good team and good workers, and it was an all-around good experience. I believe they did it in one or two days. I know they did work in the rain. I chose Nelson Exteriors because I just had a good, positive feeling—a good instinct—about them. They’re A+.”

Review by
06/29/2015

“They did it on time. The workers were excellent—helped us. They gave us an excellent price and did the work really even better than we expected, cleaned up everything, and did an excellent job. It was re-siding the house with HardiePlank. I'd give them an A all across the board. I've recommended them several times since then.”

Review by
06/04/2015

“We did use Nelson Exteriors, and they did a very nice job. We had a lot of problems, and one was with the weather delays, but that had nothing to do with them. When we finally did get a break in the weather, they were right here. They were very efficient and got things done quickly. They cleaned up well, so we were happy about that. The job was outdoor painting, and then they had to do some repair work on some rotten boards, so they had their carpentry crew in here as well. They did a great job. We were pleased, and we would use them again. I'd give them an A.”

Review by
06/04/2015

“Nelson has done some work for us. I just hired them again last week to do some more work for us. They rebuilt my entire exterior of my chimney. I heard about them through a recommendation from a friend. I would recommend them as well. They're supposed to be out again in a few weeks. They're going to replace some windows and some rotted siding and repaint all the trim work on the exterior of my house. They get an A.”

Review by
06/04/2015

“They did a pretty good job. I guess they were pretty detailed. They didn't leave a mess, and they addressed everything I wanted them to do pretty well. The only negative thing was that they didn't do some prime stuff on the new siding that I had replaced; I had some siding replaced, and they did not prime it. Overall, they did a great job. I had a lot of rotten wood, and they identified it all. They didn't overdo it. It was good. Rating them is tough. I'd say that they are an A-.”

Review by
04/09/2015

“We used Nelson Exteriors. They painted all of our exterior trim in the house, and that included replacing rotten trim board as well. I had a good experience. Customer service was good. I would give them a B.”

Review by
03/17/2015

“I used Nelson Exteriors, and they were more than satisfactory. They replaced the siding with HardiePlank boards, and then they repainted, redid all around the windows, replaced doorstops, and repaired the front door. This was one job. They painted and put up all the windows after taking them out and recaulking all of them. It was probably a two-week process. I think they’re A+.”

Review by
03/12/2015

“Nelson Exteriors did good, quality work, and they were professional throughout the process. They did some siding repairs and then painted the whole exterior.”

Review by
07/31/2014

“There's two different work that they had done and one I'm satisfied with, the other I'm not at all. They installed a gutter, but the gutter was a different color, or should had been painted to match the rest of the residence. I have to still inspect it to give you a response to the painting. It was a community project, I didn't choose them. I'd just say C, I don't know if it is superior to any other vendor.”

Review by
07/31/2014

“I liked that they did what they said they would do. They did some exterior paintings, some siding repair work, some pressure washing, and repainting the front porch. I am completely happy with their work. I found them through Home Reports. I'd give them a B+. B+, because they didn't clean up as well as they could have.”

Review by
07/30/2014

“I liked everything about Nelson Exteriors. They replaced the siding, and it's beautiful. They did a wonderful job—I have no complaints at all. Everything was great, and my experience with them was just wonderful. The man who was in charge of my home went out of his way to do everything that I had asked. They get an A+ all the way around.”

Review by
07/30/2014

“They installed some siding and some gutters, that was positive. The painting wasn't the greatest that I've had, but the other work was great. It was a big complex and you can't expect a paint job to be perfect if it's not an individual house. The painting was just a bit sloppy. I'd give them a B.”

Review by
07/30/2014

“They did some siding work for us, and they ran the job well and finished on time. They were responsible. They cleaned, and they did a good job. A friend of a friend referred us to Nelson. They are an A.”

Review by
07/29/2014

“They did siding and painting for us. We liked their speed, that they finished on time, the quality of the job, and the people they have working for them. I'd say Nelson Exteriors earned an A+.”

Review by
06/13/2014

“They did our siding and our painting on our house. I was very pleased with the painting, the siding. It all turned out very good. That was our first time using them. We read in the Home Reports that they were good.”

Review by
06/13/2014

“They seemed to have done a fairly good job. They didn't necessarily do everything that they said they would do until I went back and double checked, and I found they weren't. Then they fixed the issues. Eventually we got it done like we would have liked it done. They replaced all the siding. After I double checked a couple of things and had them correct a couple of issues, it was good. I'd say B. I would recommend the company.”

Review by
05/01/2014

“We were selling a house, and they came out and did what I needed to have done. They were professional. They came over and caulked my outside siding joints so that we could do the final walk-through. The buyers were happy, so Nelson Exteriors deserves an A.”

Review by
04/30/2014

“Nelson did a great job—I have no complaints whatsoever. They painted the entire exterior of the house, so it was a pretty big job. They cleaned up after themselves, too. I'd give them A-grades across the board.”

Review by
04/29/2014

“Nelson has done a very good job for us. We've used them several times, and they’ve done a really good job. It was exterior work. Our siding was kind of a brown color—it was like a cedar siding—and they actually covered that with a yellow paint. They did a great job. I heard about them through the Best Pick Reports book, I think, and I would give them a very good rating—an A.”

Review by
04/29/2014

“I had them replace all of my windows. They also repaired and replaced some siding, and they painted the entire exterior of the house. They were fabulous—an A+. Part of the reason I went with Nelson is that they had to replace all of the siding on my fireplace box, and it was one of those funky angles. They had to repair some siding and replace it in order to paint because when the builder built the house, he did the angle with siding. The people at Nelson and some of the other companies said that it really should have been shingles, not siding. After they had done the work, I just happened to look up and see that one of the shingles had slipped down. I called Chris—the guy who oversaw the whole project—and the next day when I came home, it was fixed. That's why they get the plus.”

Review by
04/28/2014

“We called everybody that was in Best Pick Reports. We ended up going with Nelson, and they were great. They painted the exterior for me. We don't have a monstrous house, but it's a clapboard, so it wasn't just painting window trim—it was the whole house. They replaced the railing on the deck and the screen on our screened-in porch. They painted part of the brick foundation that had never been painted before, and they did a really nice job cleaning up. They were the middle bid. They weren't the cheapest or the most expensive, but we were the most impressed with the person they sent out to do the quote, work up the numbers, and everything. I think I would give them an A- because we went around, and there are always some things you can point out. They were quick to rectify anything I saw, though, and I was pretty picky about stuff. It takes a lot of eyes to see little things on a big job like that, especially with painting. They were very receptive and quick to take care of it, and I'm happy with the end product right now—I haven't had to call them back or anything.”

Review by
04/28/2014

“Nelson did a really good job, actually, and he was a really nice guy. He was really fair, but obviously, he just did a whole lot of extra stuff besides what he was supposed to do. He was doing some siding work for me, and he patched up a bunch of the siding. Then he actually fixed some things the old-fashioned way instead of upcharging me for a bunch of things. It was good. He was really fair. He did mostly siding repair work. I maybe have found the company through the Home Reports, but I really don't remember. I'd give the company an A for sure—an A+, actually.”

Review by
04/28/2014

“I used Nelson Exteriors, and they did excellent work. They did siding and exterior painting. I would rate them as an A.”

Review by
04/24/2014

“It's just where you got a guy showing up in shiny truck. He you know, presents his company as a certain way. He's got you know, as seen on HGTV, on the side of his truck and everything. And then you get a load of guys that just show up at your house and they were sitting on my lawn furniture smoking cigarettes, flipping cigarette butts in the pine straw. I felt like they were disrespectful. So I had dealt with subcontractors enough to go, hey guys, look, I don't mind that you smoke, it's cool, I used to smoke, just if you would, pick a place. You know, I'll bring you an ash tray. I'll bring you a bucket. I just don't want to be picking up cigarettes for the next five years and I don't want you catching my pine straw on fire. So I mean that's how the job started. And I asked them to cover my bushes up because they were cleaning the house with bleach. I didn't want to kill my bushes. Bushes are expensive and you know, they just seemed to run over that idea. So it didn't get off to a real grand start and then just kind of one struggle after the other with getting them to prep the job correctly. I used to paint so I know quite a bit about it. They would skip over places. They would glaze the windows you know, like my ten year old son would. They just didn't look good and so they had to redo it. And all the while, Scott was like, we'll make it right, we'll make it right. And it's like, that's fine, but I don't want it done wrong for you to make it right you know. He never would show back up into my house. He let his lead guy or foreman or whatever take care of everything and it's like, well there's so many bad mistakes getting made over here. You're the guy that I signed the deal with and he wouldn't show back up in my house ever. No matter how bad things have to get, the guy would never come back out there. Scott Nelson. I even have stuff going on wrong with the paint job now. I've got you know, cracks in the caulking. I've got places that were missed. I've got you know, glazing that was never finished and it's just like, I had such a hard time dealing with him, I just am waiting till I get some time just to do it myself as opposed to having him come back out. I would give them a C- just because they did hang in there. They did finish the job even though they had to come back. I mean I can't even imagine he made money on the job. They had to stay at my house. You know, because he did hang in there until. Well here's the other thing that really upset me is because I've had houses painted before and my question to him was before I ever even agreed to hire him was, how long has this crew that they're sending to my house, how long have they been working for you. He's like, oh all my crews have been with me from three to eight years. I was like okay. I was like you know, that sounds reasonable because I don't want a bunch, quite honestly, I don't want a bunch of illegal guys that were picked up at Home Depot showing up at my house and not caring about the quality of the job that they're doing. So that sort of sold me on it. I mean I know everybody needs to work. It's not a big deal but I like people that, if I'm paying you know, because this was a fifteen thousand dollar job. This wasn't a four thousand dollar slap some paint on it and go. I mean he did siding. He redid my chimney. It was a big deal for me to put out that much cash. What I was saying about asking him, well when the guys were at my house, it was like well, you know, I asked his lead guy, I was like you know, how long you been working for Nelson you know. This crew is one of our newer crews. They've probably been with us a few months or whatever. I'm like, what? Where's the three to eight year guys you know?”

Review by
04/24/2014

“They did some soffits and fascia, and they just did a really nice job. They were out here on time, and they cleaned up nicely. They actually put up this HardiePlank so that the bees and stuff won't get into it—those carpenter bees. They were replacing the old soffits, fascia, and trim on the house. It's an older house, so it needed to be painted—instead of painting it, we just went ahead and replaced it with this HardiePlank, which was painted already. I'd rate them as an A because they were good.”

Review by
04/08/2014

“I used Nelson Exteriors because they gave me a lower estimate than the others, and I was pleased with the work that they did. They did siding—just part of my siding. I heard about the company through the Home Reports. I give them the A grade.”

Review by
09/17/2013

“The job went really, really well. The bid was just a little bit lower. We didn't just have painting. We had some exterior work done too. It was Nelson Exteriors. That was very positive. I got four quotes for people who could do the entire job. The siding work, and a little bit of wood work, and the paint job, and they actually had the lowest quote, to be honest, and probably the most detailed, too. Very, very detailed. Everything was electronic. I haven't had to call them back since the work was completed. I'd definitely give them an A.”

Review by
09/11/2013

“We went with Nelson. It was a positive experience. They were neat. The price was good. We're just happy with the end product. We chose them because of their price. It was exterior, but not the entire. It was some repair of soffit and it was just painting. Repair of soffit and painting. They would get an A.”

Review by
08/06/2013

“I was very happy with Nelson Exterior’s work—they did a great job, and they kept everything cleaned up. I was really happy with them. That was my first time using Nelson, and from start to finish, I would say my experience was positive—very positive. They did some repair work on the roof, fascia boards, and windowsills on the back. They were also put some gutters up—so they did a good bit of work. They painted, too—they painted all my overhanging fascia boards. When they were done, it looked very good. They had someone come out and check on the work daily, and they finished that work in a timely fashion. I'd give them an A+, and I would use them again.”

Review by
07/05/2013

“Nelson Exteriors did a good job. They did the work on time as agreed upon. They did painting and siding replacement. It was an acceptable time frame. The quality of work was good, and their cleanup was good. I'd give them an A+.”

Review by
07/03/2013

“Nelson Exteriors did some work for me in the past. They did exterior painting, gutter installation, and the replacement of some soffit boards. I would say the quality of the work that was done was good. I'd probably give them an A-. The workers were very friendly and hardworking—they were no problem whatsoever. They were nice. The owner himself came out when we were doing the bidding for estimates and things. He was great. When they made a billing error in my favor, they pointed it out but did not charge me for it. I thought that they were very nice people. When I had a question about some of the gutter covers I have this year, the project manager came out on his own time, looked over things, talked with me about it, and made sure there was nothing wrong with anything.”

Review by
06/28/2013

“Nelson redid the siding on my house with HardiePlank, and they put in new windows and a new door. The installer did a lot of little things to make it all work better. The guy that was the supervisor made things happen, and they respected my property. I would give them an A+. They did a great job.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: