Achten's Quality Roofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Achten's Quality Roofing has received 4.7 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
5
78
4
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1
2
2nd year as a Best Pick Call
"Since 2006, Achten's Quality Roofing has installed thousands of roofs in Puget Sound. We've partnered with industry leaders to offer customers the best pricing and warranties! No job is too big or too small for us. Expect outstanding craftsmanship when you call Achten's. Our family has your family covered!"

Justin Shirley | Owner & President
Company Information
Services Offered
Achten's Quality Roofing installs and repairs asphalt shingle, metal, tile, and flat roofs. The company also offers roof cleaning, gutter cleaning, free estimates, and emergency roof repair.
Services Not Offered
Achten's Quality Roofing does not offer doors, windows, or siding.
Warranty
Achten's offers up to a 30-year workmanship warranty and up to a 50-year material warranty.
Company History
The company was started in 2006.
Distinctions
Achten's is a GAF Master Elite Roofing Contractor and Three Star President's Club award winner, an Owens Corning Preferred Contractor, and a member of RCAW, MBA, and NRCA. Company owner Justin Shirley is the RCAW Board Vice President.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
410 112th Street South
Tacoma, WA 98444
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
ACHTEQR923CM

Compiled Score:

Achten's Quality Roofing has received 4.7 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
5
78
4
5
3
5
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/29/2021

No review comments provided

Review by
09/13/2021

“We interviewed multiple roofing contractors and are so very glad to have chosen Achtens - we recommend them to anyone who indicates they are planning to redo their roofing.”

Review by
09/10/2021

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Review by
09/10/2021

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09/10/2021

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Review by
08/09/2021

“They were super responsive and they completed the roofing faster than what was expected.”

Review by
08/09/2021

“One of the reasons they do not get a five, the salesperson who made the quote and I did not hear from him again and he should have been in contact until the roof was in; that's how I feel.”

Review by
08/07/2021

“It was pretty easy, no drama. The coordinated the project around the holidays which was a big help.”

Review by
08/07/2021

“They're very good quality. This is the second roof.”

Review by
08/07/2021

No review comments provided

Review by
08/07/2021

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Review by
07/28/2021

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Review by
07/27/2021

“The amount of money we spent, we are not fully satisfied.”

Review by
07/26/2021

“I have already done so and believe that my ReMax Property Manager reached out to them independently.”

Review by
07/26/2021

“Achtens Quality Roofing Inc. did very good job!”

Review by
07/26/2021

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Review by
07/26/2021

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07/26/2021

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Review by
07/26/2021

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Review by
07/26/2021

“Achtens Quality Roofing Inc. did a nice job, and it is a quality product. They came in and did what they had to do. There was one issue with the top of the chimney to the furnace that messed up, and they were really quick about fixing that.”

Review by
07/26/2021

“They did a good job on my church's roof. That's why I went back to them.”

Review by
07/26/2021

“Don't do business with this company, ever.”

Review by
07/25/2021

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Review by
07/25/2021

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07/25/2021

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07/25/2021

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07/24/2021

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07/23/2021

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07/22/2021

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07/22/2021

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Review by
07/21/2021

“They were efficient and polite. The only thing I was disappointed in was they did not tell me when they were leaving the property.”

Review by
07/20/2021

“Achtens was very professional, great communication, and Chris had amazing patience with all of our questions. We received plywood in advance to paint for part of the job which was very helpful. Overall, I was very pleased!”

Review by
07/19/2021

“Professional from start to finish, informative sales person, reasonable price, top quality installation by an experienced crew, great looking roof and cleanup was first class.”

Review by
07/18/2021

“Yes and in fact, we have already done so.”

Review by
07/18/2021

“The talented roofing crew works as an effective, efficient team.”

Review by
07/18/2021

“They were very conscientious about doing a thorough and good quality job. Communication was excellent.”

Review by
07/18/2021

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07/18/2021

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07/18/2021

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07/18/2021

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Review by
07/17/2021

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Review by
07/16/2021

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Review by
07/16/2021

“Did a good job with a fair representation of the added repairs that are needed for a quality product.”

Review by
07/15/2021

“They are easy to work with. A great company!”

Review by
07/15/2021

“They were very thorough and provided optional roofing concepts as to re-roofing my shed, which was nice.”

Review by
07/15/2021

“They did an excellent job on the roof, but the gutters aren't up to par.”

Review by
07/15/2021

“They were very quick and efficient. They seemed very knowledgeable.”

Review by
07/15/2021

“They were great to work with. Those answering incoming calls are fantastic as well as their follow up. Much of my correspondence was initially with Kirsten and her efforts to ensure my questions were passed on to the correct person was very reassuring.”

Review by
07/15/2021

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07/15/2021

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07/15/2021

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07/15/2021

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07/15/2021

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07/15/2021

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07/15/2021

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07/15/2021

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Review by
07/15/2021

“Their speed is pretty good. The communication is straight forward. The quality is unknown because it has only been a year.”

Review by
07/15/2021

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Review by
07/15/2021

“The cleanup was really poor. They destroyed a lot of plants in the process of installing the new roof. I probably found 65 nails in the backyard where my dogs are.”

Review by
07/15/2021

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Review by
07/14/2021

“Old roof off in one day and the next day an entire new roof and work area clean”

Review by
07/14/2021

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Review by
07/14/2021

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Review by
07/14/2021

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Review by
07/14/2021

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Review by
07/14/2021

“Very well in doing work in short time. No mess in yard. After work done, they need an inspector from Achtens to ask customer of approval.”

Review by
07/13/2021

“Achtens Quality Roofing Inc. did a wonderful job and a good cleanup job!”

Review by
07/13/2021

“The work was done in an efficient and neat way. High quality work!”

Review by
07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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Review by
07/13/2021

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Review by
07/13/2021

“Quality workman ship”

Review by
07/13/2021

“Achtens Quality Roofing Inc. was pleasant! They stayed working constantly and cleaned up their mess really well. It was beautifully done.”

Review by
07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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Review by
07/13/2021

“Overall I would recommend. They did a great job on a quick and timely manner. My only complaint is the mis communication on my gutters and the fact it never got resolved.”

Review by
07/13/2021

“I still have not been reimbursed for damage done to my Heat Pump system. I understand accidents happen, I dont blame them for that, and it was unfortunate; but it was their roofer that put a nail through our Freon line that caused damage to the system. after 3 attempts to make things right, I sent a certified registered letter that was ignored. if it was not for this incident I would have recommended them. I was only claiming for damage repair, not the replacement of a whole new system which the repair folks said was probably what was needed as repairs may not hold! The lack of follow-up, the lack of communications. In fairness I talked to 3 other contractors just to make sure I was not being unrealistic in expectations for repairs, and all said they should have stepped up and made it right. the sad thing is, they would have made up the difference quickly as I have since referred 3 others for roofs to other companies.”

Review by
07/13/2021

“Did not like the fact they overcharged me by 300 sf. Charged for 2400sf. And previous bids where for 2100sf. There Arial measurements included area that was not shingled.”

Review by
07/13/2021

No review comments provided

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