Certitude Roofing, Siding & Windows
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 97 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Certitude Roofing, Siding & Windows has received 5 out of 5 stars (A-rating) based on 97 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Certitude is committed to excellent workmanship on every job and clear, consistent communication with every customer. We are proud to be a Best Pick for eastern PA—we understand how hard it is to trust a company with your home, and we pledge to repay that trust with honesty, respect, and quality workmanship for years to come."

Ryan Dean | Founder
Company Information
Services Offered
Certitude specializes in the installation, maintenance, repair, and replacement of asphalt shingle and flat roofs for residential customers. The company also offers attic insulation services, gutter installation and repair, and skylight installation.
Services Not Offered
Certitude does not install torch-down roofing.
Warranty
The company offers lifetime manufacturer and labor warranties on all full roof replacements.
Company History
Certitude was founded in 2010.
Distinctions
Certitude is a CertainTeed SELECT ShingleMaster and received a 2015 CertainTeed Award of Excellence. The company is an Owens Corning Platinum Preferred Contractor and holds a certification by Mule-Hide for EPDM flat roofing.
Additional Information
Certitude carries products by brands such as CertainTeed, Owens Corning, and GAF.
Licenses
PA081161
Areas Served
Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We had a phenomenal experience with them. They were called in when a previous roofer had some problems with the roof. It may have been that I had a roof done and then I also had siding done. It could have been the people that did the siding that could have made holes in the roof in various parts. They fixed the original problem. They put in sky lights that are amazing. The guy, Ryan, who I think is one of the owners personally came out and he just made sure the job was done well. I can only say positive things. They were wonderful. If there's a sixth star, I'd give them a sixth star. They're perfect. I'd give them an A+. I have recommended them and they're the best that I have seen. Really, they were referred by another roofer so it's kind of like a roofer's roofer. They were great.”

“They did excellent work. I have no complaints and I'd recommend them.”

“I know the fella that I called is a neighbor of my daughter's. I've used him in the past when he first was starting up. So, I kind of knew them and so I trusted them. He did what I asked and I'm sure they did a good job. I think I wanted him to put some shingles up that had fallen off. It wasn't a big job, but they went up and inspected the roof and put the shingles back. I can't see the roof. I'd give them an A+. I assumed that they did it right. I haven't had any problems when the shingles are up and he took care of it. I'm sure he would do a good job because he's like a neighbor.”

“They actually followed through and did the job. I had several other firms that came and took a look at it and said they'd follow up and they did not. There was one particular area where there was sort of a design flaw. It was where two parts of the roof basically came together in a valley, and it caught a lot of debris from trees above it. As a result, it wore away at the roof prematurely. The rest of the roof was fine. It was a small job. I don't see any reason why it wouldn't be A+. From what I've seen in pictures it was an A+, I'm really not an expert. They confirmed the appointment before they came out and no other place is that professional or good with their customer service. They were punctual as well. I got the founder of the company, I think actually came to assess it and they were very much seemed to be experts and gave me any answers I asked for. Not only would I recommend them, I'm a repeat customer.”

“The quality of work really stood out to me. They did a full roof replacement. I'd give them an A+ overall. I think they were right on time.”

“They did exactly what they said they were going to do and then they cleaned up the property like it never even happened. They replaced my roof. I would give them an A+.”

“They did some roofing work for me. We'd use them again. I just remember they were good. They came when they said they were going to come. They did exactly what they said they were going to do. I think they even did a little bit more. He was like, 'While I was up there, I also did this and I'm not going to charge you for it.' I was like, 'You rock.' It was a repair. I'd give them an A+.”

“They did a new roof. I'd give them an A overall.”

“They did a very good job. They did what they said they were going to do at the time they said they were going to do. It was a full roof replacement. I would give them a solid A for the overall experience.”

“They did the roof. It doesn't leak as far as I can tell. It looks OK. I would give them an A overall.”

“I had no problems whatsoever. The work was done and completed and I didn't have a problem. It was a repair. I'd give them an A. I'd recommend them.”

“It was a simple repair. It was a repair for my roof. I'd give them an A overall.”

“Their follow up is very good. They resided the house and they put up new rain spouts and gutters for me. I'd give the overall experience an A. They did all of the work while I was on vacation. I already have recommended them.”

“Everything was fine. I thought they did a good job when work was actually being performed where they had good onsite project management. I thought they did a good job. I thought they had good project management. I was pleased by that. I would give them an A. I thought they did good. There were no issues. I would recommend them.”

“They were efficient. They fixed the problem. They looked ahead to alert us for work that may be needed in the future. We felt they were very fair and honest. It was a repair. I'd give them an A+ and I would recommend them.”

“They were great. I had a leak in my roof that nobody was able to fix. I had about three different roofers out there. They all claimed to fix it, but then the leak started again. The technician from Certitude came out, found the problem right away, and was able to fix it. They also did my garage roof. I'd give them A+.”

“They replaced a whole roof on the garage. They're on time. They were fast and good. I mean, they did a perfect job. I'd rate them as an A+.”

“Certitude was fabulous. I'd give them the highest rating.”

“They did an excellent job. It was an excellent experience—very positive. I would refer Certitude to anyone.”

“They did a great job. They were very professional and did the job very quickly. They cleaned up. No complaints.”

“They replaced my entire roof and a couple of boards. They were quick and really efficient. They did a really good job. I haven't had any problems with the roof since they did the job and I haven't had any complaints.”

“Everything was fine. I didn't have any complaints. Everything was good.”

“I had no complaints.”

“It was a while ago. I can say that it was very positive and they were great.”

“They did a good job. They did gutter helmets. They did good work. They did the work I was looking for. I'd say it was an A.”

“They replaced the entire roof. They were efficient, clean, and they were fast. Overall, I'd say an A grade.”

“They were fixing the roof where shingles blew off. It was no complaints.”

“Certitude did a great job. They even sent us pictures and everything. We were on vacation, and they were up there. Somebody told us about them, and they did a great job. When we finally went up there to see the house, it was excellent. This was a brand-new roof. They actually did two roofs for us; they did the house, and they also did my garage. They did a great job, and I'd give them an A.”

“It was excellent. They came back and did extra things that they had missed right away. It was a new roof—they took it off and put one on. It didn't take long. I'd give them an A.”

“I liked Certitude's workmanship. They had a couple of problems with the original product, and every time I had a problem, they were back within 24 hours. Their workmanship and their response time were very good. They resealed my roof, and I'd give them A+ for the service.”

“He went above and beyond. He was supposed to put gutter guards for me, and I had all the materials and I was supposed to leave them out but I forgot, so he used his own materials and didn't charge me for them. He repaired the roof but with that, I wanted him to put on some gutter guards on a section of my house. I forgot to put the stuff out, and he called me and said don't worry about it. He wouldn't charge me anymore. I'd give them an A+.”

“Working with Certitude was a positive experience.”

“They're about to do some more roof work for me. The guys that are doing the job actually know what they're doing, and that's big. The owner of the company actually keeps on top of things. He actually goes to the seminars to maintain his trade, so he's always up on what's new and what's happening. He does exactly what he says he does, and if there's a problem, he'll fix it. There are no problem at all. I'd rate Certitude as an A-level company.”

“Certitude did my roof, and it was good. They did a good job. It was on time. I chose them because they were the one I found first. They had to repair my roof, and they earned an A.”

“They fixed the problem—there's nothing more I can say about that. I had two dormers, and they did work on both of them. They came at different times. The dormers were leaking, and they put on a fabric type of thing made out of rubber. I'd give them an A grade.”

“Everything was truthful, up-front, and honest, and the workmanship was nice. I don't have any complaints. They just installed a new roof on my home. They get an A because I was very satisfied.”

“They did roofing, siding, and door work. They were very responsive. I have no idea how long it took. It wasn't their fault, because our weather was horrible and kept holding them up. I'd give them an A.”

“They did a good job, and they were very timely. We had them for our roof. It was a brand-new roof, and the job took a day and a half. They said it would take over the weekend, and they finished early. We price quoted, and the sales guy was very straightforward, which I liked. I'd give them an A.”

“They explained everything and answered all of my questions. They went above and beyond—they patched a roof so I didn't have to empty a pail every time it rained. They're excellent.”

“They were quick, clean, and did a professional job. They put a whole roof on for me. I chose them because they seemed to be the most experienced. They told us exactly what they were going to do and how they were going to go about it. I'd absolutely give them an A. I'm definitely happy with them.”

“Certitude did a couple of services for me. They were really easy to work with. They were on time for every one of their projects, and the budget never changed. I liked working with them. I'd give them an A.”

“Certitude put a new roof on. The job took two days, and they did a beautiful job. I would definitely say they're an A.”

“I had a very good experience with them. They put on a metal roof for me. It was a very small job, and most of the other metal roofing companies wouldn't bother because it was such a small job. They came out here two days before Christmas Eve and did it. I can't complain. They did it in three hours. I'd give them an A+.”

“They were very courteous and got the job done right. They were very good. They put a roof on my house. I'd give them an A.”

“They changed it out in one day. It looks like a great roof. It was a complete new roof with 11 sheets of plywood that needed to be replaced. I'd give them an A.”

“All I can tell you is I had a great experience with them.”

“It was good communication as far as us dealing directly with them. They did everything we asked them to do. It was a good experience. They completed a roof. I'd say they were an A.”

“They did everything right. It was a new roof, and I think the job took two days. They answered their phone calls. I would give them an A.”

“They did what they promised to do, and they cleaned up well. I didn't have any problems. They put a new roof and gutters on. I'd give them an A.”

“They did our roof. They were on time, respectful of the yard and the bushes around the house, and they cleaned up pretty well. I would give them an A.”

“Certitude Home Improvements did a great job. They were quick, and they got the job done. They were very thorough. A branch fell on my roof and caused some damage during a snowstorm. They came out very quickly and put a tarp on it so it wouldn't leak, and then they fixed the roof. I'd rate them as an A.”

“They put a roof on our house. They talked about all the new technology in putting a roof back on and why the new stuff was needed. It was good. They did a full roof replacement. I'd grade them as an A.”