Gutter Helmet by Harry Helmet
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Gutter Helmet by Harry Helmet has received 4.4 out of 5 stars based on 111 customer surveys.
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3rd year as a Best Pick Call
"For 37 years, my company has been dedicated to providing homeowners with the highest-quality home improvement products and best-in-class customer service. Our quality team of roofers will offer you the best-quality roofing options at a reasonable value. Our personal guarantee is complete satisfaction."

Del Thebaud | President & Owner
Company Information
Services Offered
Gutter Helmet by Harry Helmet performs residential replacement roofing services and offers an array of roofing options, including metal roofs. Gutter Helmet also offers Helmet Heat, a heated panel system for roofs and gutters, as well as the Gutter Helmet gutter protection system and seamless gutters.
Warranty
The company offers various warranties depending on the product and service.
Company History
The family-owned-and-operated company was started in 1981.
Distinctions
Gutter Helmet by Harry Helmet ranked among Qualified Remodeler's Top 200 Remodelers in 2017.
Additional Information
The company is an Owens Corning Platinum Preferred Contractor and offers the full line of Owens Corning products.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
1121 Benfield Boulevard Suite S
Millersville, MD 21108
Hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
9:00 am - 4:00 pm
Sun
9:00 am - 4:00 pm
Licenses
#2705036173

Compiled Score:

Gutter Helmet by Harry Helmet has received 4.4 out of 5 stars based on 111 customer surveys.
5
74
4
23
3
7
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/21/2019

No review comments provided

Review by
01/19/2019

“They were very efficient at their job. They finished in a day's time but they did have to come back the next day because he ran out of something.”

Review by
01/19/2019

No review comments provided

Review by
01/19/2019

No review comments provided

Review by
01/18/2019

“I can't remember the salesman's name, but he was very helpful. Even though he wasn't feeling well he was able to communicate with me well. In the past I had a salesman that I denied because he wouldn't talk with me about the service I was interested in, and only wanted to talk about the thing he wanted to sell and not what I needed. This salesman was very good about selling me what I needed and wanted to buy.”

Review by
01/18/2019

“I would like to recognize my salesperson and foreman at Gutter Helmet for their exceptional service.”

Review by
01/18/2019

No review comments provided

Review by
01/18/2019

No review comments provided

Review by
01/18/2019

“I am satisfied with the roofing and I expected no leaves in my gutters, and that is what I have gotten.”

Review by
01/18/2019

“Gutter Helmet exceeded my expectations with the short amount of time it took them to get the job done.”

Review by
01/18/2019

“The technician who finally did the reinstall was very courteous and finished off the work”

Review by
01/17/2019

“Very Good Work. They are not the cheapest, and not the most expensive. But at least they give you exactly what you need. Love them.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“Gutter Helmet met our expectations in that in general, it was a positive experience.”

Review by
01/16/2019

“Gutter Helmet did an outstanding job of installing my new roof and Gutter Helmet gutter protection system.”

Review by
01/16/2019

“Gutter Helmet did an outstanding job. They were quick, neat, in-and-out, and I highly recommend them.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“I would like to recognize the onsite job foreman at Gutter Helmet for his exceptional service because he stayed in communication with us.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“Gutter Helmet met my expectations with their communication regarding schedule changes and with the quality of the materials used, according to the sales rep when we first met.”

Review by
01/16/2019

“The product is working well. They did a decent job on the roof. The skylight was leaking before and now it does not.”

Review by
01/16/2019

“Now that the work is finally complete, the work looks great and I am happy with the result.”

Review by
01/16/2019

“I would like to recognize the two foremen that came out the first day and the 5 workers who did the roof for their exceptional service.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“The roof was wonderful the dumpster they brought to collect the debris and it put a big hole in our highway. Gutter helmet did not take responsibility.”

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“Gutter Helmet exceeded my expectations with my experience with the owner and Chris. Those were the only positive experiences I had with the company.”

Review by
01/16/2019

“Not good with the follow-up o follow through.”

Review by
10/09/2017

“I had Gutter Helmet installed a few years ago and they have been problem-free. So I was happy to learn that they also install roofs. They made it so easy to take advantage of their awesome savings, and the salesperson went above and beyond to make the roof purchase accessible to me. When they installed, it was a pleasure to watch how professionally they handled the job. They were so fast, and brought all the staff they needed to complete the job in under four hours. They went out of their way to protect my landscaping, and spent the time to clean up afterward. I would highly recommend this company!!”

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

“Overall rating: A.”

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

“Everyone was professional. Totally changed the appearance of my home. Would recommend to others.”

Review by
10/06/2017

“The Gutter Helmet folks replaced my roof, my gutters, and redid the Helmets that I had had installed several years ago. I am very pleased that the roof looks attractive, and the gutters and Helmets are working properly. They had to replace three plywood panels that had weakened—I'm glad they made sure that they were building on a secure foundation. They did an excellent job cleaning up after themselves (though there were a few roofing pieces I found later on the lawn, but I would expect a few would get away). Since mine was an older soffit configuration, there was no venting. They installed breathing vents (‘gills,’ as I call them), to help move air upward out of the top vents of the attic. Overall, I'm very satisfied with the result.”

Review by
10/04/2017

“It was a great experience.”

Review by
10/04/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

“A new roof was installed prior to the selling of the house.”

Review by
09/28/2017

“The roofing crew was outstanding in every respect. I couldn't ask for better service.”

Review by
09/28/2017

“I used Gutter Helmet before and I was satisfied then, so I came to Gutter Helmet for my roof and I'm so glad that I did.”

Review by
09/28/2017

No review comments provided

Review by
09/28/2017

“They were very professional in all they performed. A few months later we had some areas in the gutters that were clogged, and they came out and cleared the system. We live in a wooded area of mostly oak trees and they produce a lot of problems to the gutters that need to be cleared in the fall and spring. So far, they have been supportive.”

Review by
09/28/2017

“Not pleased with initial salesperson. Hired help did have correct street address. I am pleased with Gutter Helmet system.”

Review by
06/22/2016

“They did roofing on my whole house. They took the old one off and put a new one on. They came here early in the morning on the hottest day of the summer last year. They went to work, and they never stopped—they kept getting water and everything to keep going. They did the whole job in one day, left here, and they were done. I've been very satisfied with their work. I'd give them an A+. They did excellent on all points. I would recommend them very highly.”

Review by
06/20/2016

“In the beginning, I didn't have a positive experience. Once I got the technician off of my project, everything was wonderful. They did all brand new gutters on the house, then I had to get some sky light windows replaced, and they did the windows for me as well. I'm going to say they get an A-, and I'm saying A- because that one technician was horrible. Overall, it was a good experience, but him I did not like, and I requested another guy person. They sent me another guy and I really liked him. The first technician I had was horrible. They left some shingles at my home, which was fine. They left it on the side of the house and never said a word about it. Their work was good, but I think they were a little overpriced. In the long run, they do have a warranty, so there's comfort with that, but I think there's someone out there who could be a little cheaper. I'd recommend them.”

Review by
06/20/2016

“They were doing both roofing and gutter work for me. I’d give them an A+. I already have recommended them.”

Review by
06/20/2016

“They were great with the roof. My experience was definitely positive. I'd give them an A.”

Review by
06/20/2016

“They did some work for me. I had a new roof put on. It was A+ work.”

Review by
06/20/2016

“I'd rate them an A+ for the roofing work they did for me.”

Review by
06/20/2016

“They did roofing and gutter work. They're an A+ company.”

Review by
06/09/2016

“I'd give them an A. I haven't had any problems with my roof or water running in, so everything has been OK.”

Review by
06/09/2016

“The man who gave me the estimate and managed the job was very thorough and informative. They did roofing for me. I would give them an A.”

Review by
06/09/2016

“They were very professional, their estimates were good, and they performed what they said they were going to. They did a roof and a gutter system. I'd rate them an A. I had no problems with them.”

Review by
06/09/2016

“The only thing I don't like is—and this has more to do with the helmet they installed, because the roofing turned out fine—but when they redid the roof, the gutter helmet part had some problems. It buckles up a little bit because it’s old. They've come back once, and they might have to come back again. I wish they had something that they would do to refurbish it, especially when you're a repeat customer from Gutter Helmet, because we already had the gutter helmets. I'd give them a B. The quality of the work was good; it was fine. The gutter guard helmet that they've got the lifetime warranty on isn't really a lifetime product. The customer service was fine. They knew what they were doing.”

Review by
06/09/2016

“Someone else had called me soon after the work was done, and I was very pleased. I had roofing done. Before then, I had a gutter done in the front. I'd give them a B for both experiences. The guttering was done on the garage. Their customer service was very good. I think they had to postpone the job twice, I don't know what had happened—I think it was the weather. I would absolutely recommend them.”

Review by
06/09/2016

“The experience was generally positive. The work was done well, and the product was a good product. Gutter Helmet coordinated a new roof and the installation of the gutter helmets. The coordination of those two jobs really made it easy—because it was done by the same company—so that was a good thing. The only thing was, at the end, we had some really small touch-up repairs that needed to be done, and it actually took quite a while for folks to come and do some minor fix-ups for us. I’d give them a B.”

Review by
06/09/2016

“We've had some problems with my rental home. I have innovative properties that I've been trying for, going on almost a year now, to get a situation cleared up. I've had gutter helmets put on, a whole brand new roof on that house, replaced the one roof in the back, and put the gutter helmets on the house--all this done with Gutter Helmet. And we've had a problem of water leakage where water was pouring down on the side of the house on the back windows, and it bruised the ceiling in the dining room or bedroom because of they positioned the gutter or whatever wrong. I've been very unhappy. There's no response whatsoever from Gutter Helmet. The experience has been very negative. I would give them a D. They still haven't come out. There are spots on the ceiling in the dining room and in the bedroom from this downpour, that something was wrong with the gutter installation. The guys came out two times and the problem was eventually solved, but we sent out a private repair person with an estimate to say Gutter Helmet was requesting an estimate. She sent it to them at least twice she said, and every time she's calling and she's not getting any response and they just want to drop the whole thing. I feel like all they care about is putting it up and then getting out of touch with the money. So I'm not too happy with them. With my house, I'm fine with my house. They did both houses, I had both houses done. They still haven't come out to look, after all the time.”

Review by
08/12/2015

“The salesman was the best one and the fact that I’ve had the gutter helmet previously since 2005. I only had one little minor problem with it and that was last year. I called them and they came out and fixed it with no problem at all. Other than that, I’ve never had any problem. They’ve stood behind everything. Then they gave me a really good price on my roof. Everything was fine. I found the company through a mailer I received years ago I think. I’d give them an A. There was just one problem I did have but it wasn’t really Gutter Helmet; it was the contractor who came out. They were supposed to completely finish everything that day but I had left when they were wrapping and when I came back all the stuff was still in the middle of my yard from the chimney and they hadn’t put the gutter helmet on. The guy did call me later that evening and said time got away from them and they had another job way down past Annapolis in Shady Side so they would have it done the next morning, which they did. That was the only thing. Other than that, everything else went well. I would still give them an A.”

Review by
08/12/2015

“They put on a new roof and replaced our gutter helmets that we already had and everything was fine. We had gutter helmets for years and when we were looking to have our roof done we wanted to keep our coverage for gutter helmets and we went to them. I don’t remember how we first heard about them because we’ve know about them for years. We’ve had them for years. I’d give them an A.”

Review by
08/12/2015

“We had the gutter helmet installed first for the gutters. Then in the past six or nine months, we had them do a new roof, take down the gutter helmet and put the gutter helmet back on. I found the company through TV, ads and just word of mouth. I’d give them an A.”

Review by
08/12/2015

“They did a roof and the gutter helmet last year. I first heard about this company through a neighbor. I like them because they resolved some issues that came up and they are actually not done yet. I’d give them a B.”

Review by
08/12/2015

“They put a roof on. They’re lack of communication left a little bit to be desired but other than that they did a good job. I’ve had their products for a long time but I don’t remember how I first heard about them. It’s been years ago. I’d give them a B because they need to communicate better.”

Review by
08/12/2015

“They did a roof replacement for me, and the team that did the work didn't follow the schedule as they were supposed to, with some delays and other technical—I hope the quality of the work will. I've done a different project a couple years ago through a different server and I was very successful. That was a successful project. It was a gutter helmet installation and it went beautifully from the sales rep to the installation to the quality of the work. I had no complaints so I thought I should try them again. The sales process was pleasant enough to help me figure out decisions but the execution of the work was the problem. I'll give them a C.”

Review by
05/28/2015

“The first thing was that they came out, and they gave me a price. It was too high, and I said I was expecting it to be so-and-so. They met my price. That was a good number of years ago. They did my roof last spring, so I was pleased. The customer service was good. I didn't have any problems. I would tell others that it seems to be high-priced. However, I don't have to worry about contracting to get my gutters cleaned. I'm under pine trees, so I get a lot of pine needles coming down. Other people said no, they didn't want to do that, but I'm happy that I've done it. I would say an A or A- fits them best.”

Review by
05/28/2015

“I liked that they were prompt—they came when they said they were going to come. There was a bit of confusion at one point, but they made that right on the pricing of their service, and we've been very pleased with the results. They had installed gutter helmets before, and we needed some repairs. They did that, and we then keyed off of that and got a new roof, which they did. They then reinstalled the gutter helmets, and everything seems to work perfectly. The customer service was very good. They were very easy to deal with—we had no problems. I would recommend them. Gutter Helmet’s an A-rate company.”

Review by
05/28/2015

“I thought everything turned out real good. I'd gotten a leak in my roof, and I called them because I had previously had them put gutter guards on my house. I didn't call anybody else—I called Gutter Helmet. The lady behind me had just had her roof done, and I liked her shingles. Plus, I had dealt with Gutter Helmet, so I called them and didn't bother with calling anybody else. The customer service is great. I never had any problems. They finished it in one day, except for one part. They ran out of some shingles, and they had to get them from the factory. It was a few days before they finished that part. Other than that, there was no problem. I would give them a good recommendation; I'm happy with the service I got. I'm pleased with their service. I’d give them an excellent grade. It works fine, and it looks nice.”

Review by
05/28/2015

“The tradespeople were professional, and they were on time. They did everything they needed to do. They worked with us because there was a little glitch as far as the payment period, and they were very gracious. We were very happy—they did an awesome job. They did a roof for me. I can't remember how I found Gutter Helmet, but I think they’re A+. They did an excellent job. We were in a situation where some vinyl came off of my neighbor's roof, and I called them about that. The team came back, and they took care of that. We called them up and told them we had to break down the remaining payments, and they worked with us. It was really great. They could've gotten nasty about it, but we broke the remaining two-thirds of the payment down into basically four payments.”

Review by
05/28/2015

“They did my roof last June. Gutter Helmet is outstanding. I liked their professionalism. There was no real pressure—they listened to what I was trying to accomplish, and they actually worked with me, more so than some of the others. Some of the others are kind of giving you a sales pitch, but Gutter Helmet’s people were very professional in that they explained the differences among the shingles that you can put on your roof, the asphalt shingles. I had had a roof put on when I first moved into the house in 2000, and I had Home Depot do it. I regretted it because they weren't as thorough, and they basically took me and put up a cheap shingle. It was supposed to be 20 or 30-year shingle. I've been in the house for 15 years, and I had to do another roof. I would tell people to use Gutter Helmet—as a matter of fact, they send me the postcard where I have the referral. I'm a part of their referral system. Anybody that I refer, I think I get $25 or $50, but I would refer them whether they had the referral process or not. I would give them an A, A, A.”

Review by
05/28/2015

“My only complaint was that, when they put the gutter helmet back on, they didn't take the nails out of the gutter. When it rained, they came out the bottom; I had two flat tires on the lawn mower. Other than that, it was good. We had gutter guards before. A girl I graduated from high school with in 1952 was a D.C. lawyer, and they retired up here in Westminster. They got into going to carnivals and stuff with Gutter Helmet. That's how I went with Gutter Helmet when we got it, but it was a number of years ago. I haven't had any problems with the gutters. I would tell anybody to call them. I've got a couple referrals, but most of the younger people want to go to Lowe's to get that stuff to put in. Gutter Helmet is better—once it's done, it's done. The roof was excellent, and the people were great. My only complaint is the nails. They should take a little magnet and pick up the nails where they took the old roof off. It's just a suggestion. I give them an A.”

Review by
05/28/2015

“The work went very well—Gutter Helmet did a good job. They were courteous, they explained things, they corrected issues that were causing problems with the roof, and from what I saw, they looked to be doing good, quality work. Everything looks nice and well finished. They did a new roof, replaced the gutters, and reinstalled the gutter helmets. The customer service was good. There was something they could not complete because they had to replace a couple of the gutter helmet parts, and they did not have them in stock. They had previously made some alterations to try and fix some leakage issues in the house, and it really wasn't the shingles, it turned out, but the panels they needed to replace them with. They had to come back and repair them. However, we did not have to call them for that—Gutter Helmet did that without our prompting. I would say they do a good job, and they're very up front. I would recommend them with an A grade, certainly.”

Review by
05/28/2015

“They broke a light in my attic that I had to fix myself, but that's OK. I'm still finding a few nails around, but that's to be expected. It was a roof. I just did it because I had their gutters on the roof, so I figured it was easier than paying Gutter Helmet a bunch of money to take them off, have someone else do the roof, and then pay Gutter Helmet to put it on again. That was the reason for that. We're getting a massive thunderstorm right now, and my gutters can't take the water, so I have a blockage. The storm might have been too much for them to handle—I'm not sure which. I chose Gutter Helmet because I was tired of climbing the ladder and cleaning the gutters. I back up to reservoir property in Baltimore County and I've got tons of trees everywhere. They have little helicopter pods, so it was a major undertaking to go up and clean the gutters every year. I'd rate the company an A-.”

Review by
05/28/2015

“We already had Gutter Helmet covers, so in order to get a new roof, we would have had to pay someone to take the gutters down and put them back up. That’s why we got the roof from Gutter Helmet—it just saved us some money. We didn't have any complaints, so I give it an A.”

Review by
05/28/2015

“They were professional and took the time to answer questions, and when they came to do the work, the guys who did it were very professional. We have gutter helmets—they did the gutter guards, and then they've done our roof. I would highly recommend them. They get an A.”

Review by
05/28/2015

“They did my roof for me. They did a good job; they came out and got it done fast, and I was pleased with them. I had gotten gutters before. That's why I used them to do the roof—they had done the gutters. I'm glad I did it. They were very good. They earned an A—I didn't have any complaints at all.”

Review by
05/28/2015

“I like that the gutters work, as far as I know. They haven’t fallen down, and I haven’t had any problems with them since they put them up. I knew Gutter Helmet’s name. They were recommended to me by a contractor that was putting a new roof on my house, and I knew I wanted to go with them. I would recommend them with an A grade.”

Review by
05/28/2015

“Gutter Helmet also did our shingles. They were timely, and they do decent work. We did the Gutter Helmet covers about two or three years ago, and then the shingles were within the last year. The customer service was fine. The caps came off on the shingles, and the technicians came right out and fixed them. I would recommend them. They're local, too.”

Review by
05/28/2015

“I liked that the people from Gutter Helmet came back when we told them there was a leak in one section of the roof that they had put up. They fixed it, and I’m happy with what they've done. Originally, they did a pretty good job of doing gutter helmets. There is one corner of the roof that is three stories off the ground, and they fixed it. I have no complaints—A.”

Review by
05/28/2015

“They call when they're coming, they come, and they do what they say they're going to do. They're responsive. We didn't really have any issues, but they were flexible about needs I had on my end. They came back out and serviced the gutter helmets that we had. We've also had them do a roof, and we had them install gutters on it. So, first we had the gutter helmets 11 years ago, and then we had them back to do the roof last fall and to clean the gutters out. They earned their A+ with us.”

Review by
05/28/2015

“I had Gutter Helmet do my gutters years ago, and then I called them to redo my roof, so they took care of it when it needed to be re-roofed. They took care of all that—they uninstalled the gutters, put on the roof, and reinstalled them, and everything was just like they said. The customer service was great, really—I really didn't have anything that I needed. I just called them to come out, and they came out. I would absolutely go with them. I like the product; I like the gutters. I never have clogged gutters. I’d call them A+.”

Review by
05/28/2015

“They have a good product. They show up when they say they’re going to show up, they install it, and they stand behind it. They installed gutter helmets for me. I chose them over a different company because I did some research, and they’re rated as one of the best. They’re not the cheapest. Some of the roofing companies said that the gutters are a pain in the butt because you have to take them down when you do a new roof and put them back up, but that they’re the best product that they've seen out there. That’s why I chose them. I’d give them an A+ rating.”

Review by
05/28/2015

“They first did my roof, and then they did work on my roof a second time. They did a very good job. They put a new roof on. I've been with them for a long time. Every time I have a question about my bill or something else, they are very responsive and don’t delay. Also, they are very patient in terms of bills. I remember that in the past, I had problems paying the bill. It took a long time. I didn't pay it on the deadline, so they're really good about that. I like their services. I think they deserve an A from me. I'm satisfied with their job.”

Review by
05/28/2015

“I thought they did a nice job. They just did the job that they're supposed to do, and they did it well. They put a new roof on. I didn't have any issues. I chose them because I have a Gutter Helmet system. I would recommend them.”

Review by
05/28/2015

“It was fine. They were efficient and professional, and the price was right. They did the gutter helmets, the downspouts, and the new roof. The customer service was very good. I didn't have any issues with them. I would recommend them with an A grade.”

Review by
05/28/2015

“It keeps my gutters clear and keeps stuff from getting in them. That's all they did—they put on gutter helmets. I just wanted to change so I wouldn't have to get up on the roof. I would give them an A.”

Review by
05/28/2015

“The roofing and everything went well. Partly, we got them because we have the Gutter Helmet system. It made sense for them to do the roof since they had to remove the gutters. I would give them an A.”

Review by
05/28/2015

“Everything was fine, everything was taken care of. It was roofing work. I would recommend them. I'd probably give them a B+. They were a little expensive compared to some of the other places.”

Review by
05/28/2015

“They're on time. They got the job done quickly. They put on a new roof and put our old gutter system back up. Our customer service was good. I would recommend them. I would give them a B+.”

Review by
05/28/2015

“We got Gutter Helmet. They came up and cleaned the gutters out. They took the Gutter Helmet off because we had a new roof put on and then they put it back on again. It was usually positive. The biggest concern I have with Gutter Helmet is when you called them and say you need to have the gutters cleaned, it's not always a timely time, it's weeks. I would recommend them. I would probably give them a B-. They're good as far as the product and the installation and things like that, it's just that when I call them about cleaning the gutters it's always a long period of time before they get here.”

Review by
05/28/2015

“A young man threw away a cupola that was on my roof and they weren't too happy about it and they didn't want to replace it but they finally did replace it. They gave me a credit on my account. But it was very disturbing to go through the process. But I've had Gutter Helmet for a number of years and they put the Helmet on 15 or 20 years ago. Because they did the Helmet, that's why I took them for a roofer. I'm having some more work done by them so I guess I like them. It was replacement. I wouldn't give them an 'excellent.' I'd just give them the next rating down. I give them a B.”

Review by
05/28/2015

“They did what they were supposed to do. They put on the roof, put on the gutter and everything seems fine. We did price comparisons and the other thing was the fact that because we had already installed Gutter Helmet, to do the roofing and the Helmet again and to get them to come back in — too much of a hassle, so we just went with Gutter Helmet. I would recommend them. I would give them a B. I'm still finding staples in the yard. They needed to do a little better on the clean-up. And then there was a couple of other things. Overall I would say a good, strong B.”

Review by
05/28/2015

“They came on time when they were scheduled. They did the work and I was satisfied with the quality and the timeliness. The latest work is they came to repair what wind damage had done to the gutters. I had Gutter Helmet installed about four years ago, so I constantly use them for various roofing work that I have. I would give them a B+. They could clean up better, especially when they do the roof. Inside they left a lot of debris. That's the only problem I have with it. Other than that it was good.”

Review by
05/28/2015

“The work they did worked. There was some damage done, not during the work but from previous stuff, that I'm not too happy about. They re-roofed a flat area over the back of my garage. New roofing, it's not the small tiles, it's like long sheets that overlap. It hasn't been very tight, we had some leaking. I heard about them from my brother-in-law. I'd say they're good. I'd give them a B.”

Review by
05/28/2015

“They follow up. We have Gutter Helmet on our rain spouts and we also have Gutter Helmet for a new roof. I chose them for their reputation I would say. I would say they do a good job and they follow up. On the gutter I would say an A, and on the roof I would say that they did a good job, however the clean-up left something to be desired.”

Review by
05/28/2015

“I was pleased with the roof. They didn't put the Gutter Helmets back on properly and it took a long time to get it corrected. So I used the only leverage that I had, which is I didn't pay the remainder of the bill. Then they came and did it and it was fine. Their customer service was not real good. The salesman who sold me it, I told him, he obviously didn't tell anyone else so the accountant just thought I was delinquent in paying the bill. But when I called and asked how I was going to pay, they explained the situation and it was news to them so they got on top of the salesperson and eventually it got straightened out. I thought they did a good job. I'm pleased with the roof. What annoyed me was — they've got some really false advertising because they tell you they're going to give existing customers a 25%-off discount and that's simply not true. They've got an inflated price that they use for square feet and then they take 25% off of that, but it's really just slightly below what my other two assessments were. One was $107 off and the other was $300 off and they weren't claiming any discount so clearly Gutter Helmet wasn't giving you a 25% discount. So that made me angry at the beginning because it was false. I thought, if you do good work you don't have to do something like that. People are smarter than that and it's annoying. That says something about the integrity that they think they can get away with that and people will believe it. The workmanship was good. The roof was the primary thing. There were some things that were deceptive. The way they get you is by saying that they charge you to take down the gutter and to put it back up, where the roofer could do it for $160 Gutter Helmet told me it would be $560 to put them back up. But if I were to go with the other roofer that would invalidate my warranty with Gutter Helmet. So in a way they've got you over the barrel. You could hold out for what made sense, but it was going to cost several hundred dollar when it's already an expensive job. So I went with Gutter Helmet and I was pleased. We had a few things with just putting the Helmets back on because they insisted on doing it themselves, it kind of behooves you to do it right.”

Review by
07/25/2014

“I won't have to clean them again, but I don't like the aesthetic look, and they have icicles in the winter now. Right over my door, I'm always looking to make sure I don't get impaled by the icicles. The system that I see my neighbor has, by another company, looks much better, and they aren't proud. They aren't sticking up over the area of the roof edge. They just don't look very nice, and I wish I could have gotten the ones she had, but I guess they're no longer in business. The man who came and did the reinstall of my downspouts, he was excellent. Even though I requested that they come when I was here, they never came when I was at home. I waited all day. They came at the end of the day, and when I called to find out what time they were coming, they could never tell me. It was rescheduled several times, after me waiting for them that day; then, I'd find out they weren't coming. I won't recommend them to anybody. They’re a C.”

Review by
07/11/2014

“I had to call Gutter Helmet back because they had it hammered down too tight on the back of the house and it raised the shingles. But other than that they came right out and fixed it. I would use them again. Everything has held up fine since they came out. I had to call them back because they nailed the back of the house too tight so I'd give them an A.”

Review by
07/10/2014

“Overall, Gutter Helmet sent us very nice people. They installed the system perfectly. There's this one area where my two roofs connect, and there's a good chance that leaves will collect there—things have collected there, and water overfills, but that has nothing to do with them; I’ve heard in the past that there’s always going to be a problem area. I didn't let them know about it. I chose them because I thought, ‘I've heard so much about Gutter Helmet, let me check them out.’ I really wish my problem had been solved, but I'll give them an A.”

Review by
07/10/2014

“Gutter Helmet did a spectacular job, and the gutters look fantastic. They match the house very well, and I don’t have to get on my roof and clean the gutters anymore. I would recommend their service 100 percent, and I’d give them an A+.”

Review by
07/08/2014

“The back of my house is a two-story house. The front of my house is a one-story. On the front of my house, I have gutter coverage on there that cost me $2.50 apiece. Now, on the back of my house, which is two stories up in the air, I put on Gutter Helmet. I put the Gutter Helmet on because I didn't want to have to go up there. I can do it fine on the front of the house, which is one-story, but the back of the house, which is two-story, I'm not so happy with going up there. Now, that being said, the Gutter Helmet is good on the top. But where I live, at a certain time of the year, the trees drop stringy stuff. And they drop it on my roof. And this happens for, I don't know, maybe a month. Anyway, I can go up on my roof and blow the roof off completely, and I don't have to get close to the edge because the gutter guard is covered. But now, the face of the gutter guard where my gutter is, all of that stringy stuff, when it rains, comes down across the front and hangs on the front of my gutters, and they look terrible. So then I have to go up with a ladder and clean off the front of those gutters because all of that stringy stuff is just hanging there. So, to be very honest, if I were a young man, considering how much Gutter Helmet costs, I wouldn't fool with it. But at my age, I'm not sorry I did it. It has probably been a year. Where I live, these oak trees drop their stuff for that month or so, and it's just very messy. It was easy to blow off the front—and I don't have the problem with the front of the gutter like I do with the Gutter Helmet. It's a fine product, but it's not that great for somebody living in the woods. I'll give them a C.”

Review by
07/08/2014

“I was not very satisfied. We had two projects that were contracted to Gutter Helmet; one was a new roof, and one was new gutters, and they were done at the same time. Neither job was done to my satisfaction. We had a leak in the bedroom roof and we had a leak over the back door, and we must have dealt with them for at least four or five months trying to get these problems solved. It is now to the point where we can live with it, but it's not 100 percent. There is still a leak over the back door, and I don't know whether the leak in the bedroom is going to be okay or not, it depends on how hard it rains. I'm not satisfied. I would grade them a C. I would never recommend them.”

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