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FEATURED REVIEWS
“They came in, did a professional job, cleaned up, and they left. They were very courteous and nice guys.”
“They are not fantastic at following up. We have unfinished items and have not heard back from them. Follow-up is horrible, and other than that they do good work.”
“I think the company is incredible. They do it right, and it's beautiful when it's done. It's quality. I'm always impressed with them. We've done it all, including doors, windows, and gutters. I wouldn't trust anyone else. I'd highly recommend them.”
“We are very pleased. They did a spectacular job. They transformed our house and made it look new.”
“They were very professional, friendly, and thorough in the beginning. There is a spot that is leaking, but everything else was good.”
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“I found them to be very true to the timeframe and getting the work done. The quality of work was very good.”
“They came in, did a professional job, cleaned up, and they left. They were very courteous and nice guys.”
“They were very prompt in getting the work done. They got it done sooner than they originally thought. That was very good.”
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“They are not fantastic at following up. We have unfinished items and have not heard back from them. Follow-up is horrible, and other than that they do good work.”
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“It is way too expensive. I could have gone somewhere else and unfortunately, I signed the contract and after 72 hours, I could not do anything to break the contract. I did not have anyone else to advise me on it. When I went and checked the prices other places, I could have paid half of the money I paid them. I would not recommend.”
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“The installers, when they showed up, went ahead and banged into my neighbor's car while they were backing into my driveway. It turned out the driver had no license and no insurance.”
“I had them do my roof, gutters, and windows. I have been so pleased with Power Home Remodeling.”
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“The work was done fast. I thought it would take longer. They got it done in two days.”
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“They were real available for me to get the product. They brought out the wone wrong window out of six windows. It has taken three months and they still have not brought me the right window.”
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“I received the roof, but I did not ask for it.”
“I had a problem that they did not resolve. I talked with the regional manager and wrote to the CEO. He said he would have the regional manager reach out to me to get it taken care of. The people who arrived stated that it was not on my work order. They still have not resolved this after 4 weeks. I am still waiting for someone to call me. I have the billing department from the financing company calling me every week asking if they have contacted me. I've been on hold for over 35 minutes twice on one day, which was also during my work lunch break. I have not had my issues resolved. I had my roof done and it was great. I was to have my fascia, soffit, and gutters replaced. They replaced my fascia, but not the others. They took off my gutters and placed them in a pile in my backyard. Then I got a bill saying they had finished the work and wanted me to accept the charge. I declined. That's when they reached out to Power Home Remodeling. They then called me to schedule, due to overbooking, for the Friday that my wife was having surgery. I was not very pleased. They failed to inform me that the gutter work would have been done by someone else. I sent an email to their website. Finally, someone reached out to me, saying they would come next Wednesday. I had no gutters on my house during heavy rain. I sent the CEO an email. The regional manager contacted me the next day, came out and looked at everything . He said he would get everything resolved. They damaged my hot tub cover, so they sent me a check for that. The finance company had it on hold because the job was not resolved. They didn't replace any soffits at all. In order to replace the soffits, they would have to remove the fascia again. Now I just want to leave it and take it off my bill. When they took off the old gutters, they were smaller. They put bigger gutters on. The guy jerry-rigged something to try and keep the water out, but it looks bad. I wouldn't have had the gutters done if I knew they were going to look like that. My house looked better before they did it. I'm not very happy. I'm still waiting for them to come and resolve it. Tonight I am going up on the roof to take pictures of where I had the issues. I will send another email to the CEO because I can't seem to get a response from anyone else. I can't get anyone else to communicate with me. There is a serious lack of communication.”
“They told me they were going to put in a locking door. They reneged and made an excuse that they didn't have one.”
“I was not satisfied with how Power Home Remodeling communicated with me regarding the process of the job.”
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“They did a good job, and the work was done on time.”
“Having some issues with the siding on the house.”
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“Whatever they promised none of those promises kept.”
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“I think the company is incredible. They do it right, and it's beautiful when it's done. It's quality. I'm always impressed with them. We've done it all, including doors, windows, and gutters. I wouldn't trust anyone else. I'd highly recommend them.”
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“started roof installation promptly , completed job in 1 day cleaned up the property and left every thing in good condition as promised”
“The salesperson promised that the supervisor will come talk to me, but he never followed through.”
“We've used Power several times and have always been completely satisfied with the job.”
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“It is very difficult. Power Home Remodeling does not keep appointments very well. I would not want anyone to go through what we have.”
“The experience was mixed. The products and quality of work are outstanding. The scheduling and communication were poor.”
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“I am pleased with the roof. Before having the roof done, the rain would come down between the roof and the ease. I would get wet. I do not have that problem now. Upstairs, I have the office and guest room. It was very hot in the summer, and it was chilly in the winter before the work was done. They explained the procedures very well. They told us that after they did what they did, it would be cooler upstairs in the summer. It is not as chilly during the winter now. They gave us different choices. One was less expensive and we went the best! It is worth the money.”
“We are very pleased. They did a spectacular job. They transformed our house and made it look new.”
“The workers were very nice, helpful, and efficient.”
“The work was done effectively and efficiently. The workers have all been friendly. They will stop periodically during the remodeling and ask if you have any questions or concerns.”
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“Power Home Remodeling is the most expensive home remodeling company out there. The quality of the product given doesn't justify that much money. I do not know if it is worth it. It costs a lot of money, and you are not getting much more than any other company.”
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“They were very professional, friendly, and thorough in the beginning. There is a spot that is leaking, but everything else was good.”
“The 6 workers they had were very, very, very, good.”
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“Once the work was done, I expected someone to come talk to me and my husband to make sure we were satisfied with the job that was done, but that didn't happen. There were a couple of things that were not as expected that were discussed in the beginning. I am not sure if I was confused, but they know it was not as we discussed in the beginning. That is why I was expecting somebody to come and talk to me, but nobody did. I talked to one of the managers by text message, and he told me if I had any concerns that I could text or call the company, and that somebody came and did an inspection. I didn't see an inspector, so I am not sure if that was true. They said everything was up to Power's standards, so that is why I would say a two.”
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“Power Home Remodeling replaced my roof and it is very well done. I have no complaints.”
“The rep was very professional, going over details and was very thorough. It happened as he promised.”
“What they said they were going to do and what was done were two different things. I had a guy come out to see if things were alright. Each thing I mentioned was not done, he had an alibi for. That was not what was said originally. The only good thing was the actual guys that did the roofing. The team did a good job. The sales pitch said with this kind of system we did not need an exhaust fan, so they cut it out. They said the temperatures would be lower, but that was not true. I was going to write the president of the company, but I did not think it would do anything. I have invested in an exhaust fan that I will install myself. The salesman said that there would be 6 sheets to be replaced before charging extra. A different salesman said there were three. The only thing replaced was the sheet with the roof fan. They delivered the dumpster to the neighbor's driveway instead of mine. The roofers were very hard workers. They cut through a live wire while cutting out the exhaust fan.”
“The interaction with the sales person and the presentation person was great but the installation crew were poor.”
“Power Home Remodeling did what they said they would do. I am 100% satisfied with my new roof.”
“They were very clean and accurate. They did a very good job. The material they used was cleaned up very well. I was very happy with most of the job.”
“I am likely to recommend Power Home Remodeling to a friend. They did a nice job. It was nice materials and everything worked out very well.”
“I give them a four because they missed something during the two inspections that they should have caught.”
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