“Everything. It started with the young man who first came to our house to the last man who inspected the installation. I have never seen such amazing customer service. Needless to say we are thrilled with the windows. Thank you so much!!!!!”
“Our house looks beautiful since they put the new gutters on and fixed the fascia and soffit.”
“They were awesome! The leader explained everything they were doing & what I should expect. Each member of the team worked together & diligently. I could not have been happier with the outcome & how professional each of the team were!!”
“They were very professional. They did everything they said they would do.”
“Honestly every one I have worked with has been amazing. They communicate very well. The work was scheduled and done quickly. I got all updates and progress through the app they use. It was a wonderful company and experience.”
“I am happy with the work so far.”
“Our door looks amazing! Improving your tactics to focus more on the customer would make it 5 stars.”
“Knowledgeable about products and industry base standards.”
“Power Home Remodeling kept us aware of everything going on throughout the whole process without any problems.”
“Everything was done very well with my project.”
“They did a wonderful job and were so fast”
“Power has completely revamped and beautified my home! Flawless workmanship, timely communications, and great customer service!”
“Good quality products price is reasonable and service is exceptional”
“Professional and quick. Zero hassle on my end. And it was taken care of almost immediately.”
“Professional and courteous”
“I'd recommend them to a friend because they were great.”
“I highly recommend Power Home Remodeling! This company and crew have restored my faith in Tennessee's workmanship! Their estimate was free and very thorough, uncovering several problems with my 15-year-old roof. Power set a date for the installation and promised to deliver the materials the day before. The materials arrived as promised, and the roof was installed on time, with no problems. The team worked steadily, despite the extreme heat advisory. Everything on this job went like clockwork, from the foreman inspecting the roofing materials the day they were delivered, to the completion of the roof as scheduled, to a thorough site clean-up. The foreman deducted the cost of excess materials from my invoice before payment. Every one of the people I dealt with, in person and on the phone, was professional, outgoing, knowledgeable, confident, and pleasant.”
“They were easy to work with. There were some minor glitches, and they were immediately out here to fix the issue.”
“There was an extreme lack of communication from Power. Project took way longer than expected. Crew did not do a clean up job, we had to do it. Crew damaged most of our gutters and they had to be replaced.”
“The main reason we took on this project now and financed, rather than wait a bit longer to save up, was because we were shown some areas of sheathing under the old vinyl, that were rotting and should be replaced. That was to be part of the project and it wasn’t taken care of in at least some spots, which does not inspire confidence that it was done in the other areas. I have no idea at this point what it is looking like under the new siding.”
“Power Home Remodeling did a very good job on all of the projects.”
“Power Home Remodeling did quality work.”
“We have use power on multiple projects and have recommended you to friends and family.”
“Very respectfull and pro.”
“Power Home Remodeling did a phenomenal job, and they took care of any concerns that I had.”
“I’m not a fan of the “We’ll give you this deal but only if you commit right now” tactic. I appreciate the value of the employees’ time, but it discourages people from taking the time to properly research the job and get other quotes and comparisons from other contractors. Which I suspect is by design, and more the actual goal of the tactic than the efficiency excuse that they give.”
“Excellent initial presentation, and both work teams were very considerate, friendly and thorough. Have already recommended Power to several folks!”
“Very friendly and knowledgeable”
“They explained and showed the efficiency of their product”
“A good company that stand by their warranty and do quality work.”
“I appreciated the quality of the work. I appreciated how they cleaned up afterwards.”
“They put some gutters up, and they did not have covers on them. My husband called in and spoke with someone about it. My husband is 80 years old, and he cannot get up there. We had gutter covers on the old ones, and we need them, because the leaves are going to be falling soon, but they forgot. It was supposed to be installed, but no has returned our calls.”
“They did a good job. They were professional and fast. They cleaned up and did what they said they were going to do.”
“They did a very professional job from beginning to end. I am very happy. I have already recommended it to friends.”
“Everyone involved did a great job! Windows are beautiful!”
“How they explain all details about the business and workmanship.”
“They did a great job but their sales tactics feel scammy”
“They were all very professional people and did a great job.”
“They were helpful, communicative and responsive. The work was done quickly and done well.”
“Sales tactics were a little pushy - but salesperson was friendly”
“They did an excellent job. My family and everyone else likes the windows.”
“They were friendly and very informative.”
“Power Home Remodeling had world-class service from start to finish.”
“We are well pleased with the whole process, from the beginning to the completion.”
“The app should include methods by which the customer can get in touch with Customer Service. Communication, overall, needs improvement.”
“Prompt. Great follow up. Thorough explanations of options. No pressure sales. Friendly yet professional. Excellent products. Efficient installation staff.”
“I would let another individual make his own decision.”
“Their sales were pressured.”
“I have several friends that's interested in the windows and doors after seeing mine”
“They were here when they said they would be, progressed at a proficient speed, and cleaned up all debris.”
“Reliable in all ways.”
“They work with you”
“The crew was here until 10:15pm on day 2 rushing to finish in the dark. The front of our house overall looks sloppy. They didn't wrap our posts on our front porch so they had to come back the next night and also finished that in the dark.”
“They did an outstanding job all the way around.”
“Power Home Remodeling did a great job. They were very informative about what they were doing.”
“But because they’re really good at the job on my professional I loved the windows where you look as they were done great”
“The customer service was exceptional. They were very professional and all of our questions were answered.”
“I would not recommend them to a friend because I had consultation with several people from the company and I was told several different things. When the contract was written up, it was written up omitting what they said they were going to do. I was very dissatisfied. I've been trying to get in touch to make grievances because I have a lot of complaints.”
“I am not likely to recommend Power Home Remodeling to a friend. The company is extremely pushy; they didn't follow up with any of the promises that they made. Meaning, the quality assurance guy came before the final project was done and never came back. He was the only quality assurance guy that told us he was coming back to ensure the project was done. He said he was going to have a magnet pick up thing and never did that. My dog got a nail stuck in her paw because those nails were never picked up. I'm constantly finding scraps in my yard, from gutter clips to shards of metal from the metal that they trimmed to white little strips of plastic. I had to clean up my entire yard from all of that. They didn't complete the project correctly the first time out; the drip guard was missing on one side of the house on the back. So the gentlemen had to come out to check on the project. I was able to tell him that, but they had to reschedule someone to come out and finish the installation, which took another week and a half. The only way I discovered the drip guard was from going up to the gutters to add a leaf screen which goes over the gutter because Power Home Remodeling said they don't do that. Had I not gone up there, I wouldn't have seen the drip guard missing. The biggest complaint I had was the nails and gutter clips (6-inch (0.15 m) clips that you put in the brackets). In several areas, the gutter clips weren't even screwed into the house, so the gentleman that I pointed out the drip guard to had to tell the team to refasten those. That was shoddy work for $12,000, and I would never suggest it to anyone else.”
“Overall, we had a good experience with them. The gentleman who came to the house was very professional and went over everything and brought materials to show us the product they use. He had all of that with him to go over what they would be putting on the roof. It made it easier for us to have a visual of what we were getting.”
“They are on time and do what they say they are going to do. They clean up their mess.”
“The courtesy and friendliness of the entire staff from the presentation and sales pitch, to the assessment and the installation to the wrap- up.”
“Power Home Remodeling provided me with great quality service. They were great with checking in on how everything is going, and making sure everything was done correctly.”
“I have already given a lengthy written review.”
“I like the product, my only pause for recommending is the overselling and excessive communication for sales/confirmations/follow-ups.”
“They did an excellent job.”
“They came on time, very professional, followed through with the things they said there were going to do, they left on time, and cleaned the area. I have a dog, and I did not have to worry about it stepping on nails when they were done. It was a good remodel.”
“Our window and door projects were wonderful. Roof project took 3 days instead of 1 we were told. On the 2nd and 3rd days it rained where a leak damaged our bedroom ceiling. The repair did really well and you cannot tell damage occurred which is great. The premium price we paid for this roof did not result in an end product that looks better than the old roof which we paid much less for years ago.”
“They did not follow the instructions that I gave to them. They threw my gutters and downspouts in the trash.”
“The work they have done for us has always been professional and well done; they clean up after themselves.”
“Being on time. Told step by step what they were going to do for each project.”
“Reliable support staff, fast completion of project, and follow through by management afterwards”
“Everything. They were very friendly and cleaned up everything.”
“They were all very professional.”
“Communication at all steps of the process”
“professional”
“The crew that did the siding did not seem to know what they were doing. They had to come back several times and redo it.”
“Very quick and efficient”
“Came in and got the job done. Looks great.”
“They did a great job. They were nice people.”
“Power Home Remodeling gave excellent service and explained everything accurately. I have already referred some friends and family.”
“They have a good quality product and do good work.”
“Tech that came out site very professional handle all the issues with no problems”
“I have them coming back to fix something they did, but I haven't heard from them in 3 days, and I've called them twice.”
“Everything that I have gone through so far has been great. From the initial estimate up until Power Home Remodeling finished. The employees have been very nice, and I feel like I am a part of their family now.”
“They tell you that if anything is wrong when they do the final walkthrough, they fix it really quick. We just did siding. The guys worked until 9:30. I didn't like that. I couldn't see anything when I did the walk around because it was dark. I went out the next morning and they didn't leave a hole for the dryer vent. They covered it up. I'm glad I didn't do any laundry. They sent someone out that morning. One was a supervisor. They came right out and fixed it. They walked around and found lots of things wrong. They are good about that. I wouldn't have noticed.”
“Crew did a very good job. Prompt and efficient. Have recommended to my friends.”
“The people that came and talked to us new there stuff. They was all very professional!”
“They were early and they did fast work.”
“The work was great. The high pressure sale of this price is only good right now Sucks and totally un professional”
“Will absolutely recommend!”
“They were awesome to work with.”
“Excellent product. Excellent work crews and sales staff”
“The quality is really good, but the price point is somewhat high. It would be good for some and other maybe not good for others.”
“They were on time, all courteous, prrof and they did an excellent job.”
“I prefer Power to anyone else.”
“Everything was good with our experience with Power Home Remodeling.”
“The professionalism and knowledge of the material, outstanding.”
“So far.I like the way the windows look and are holding up to the weather”
“Very nice did a great job in a short time.”