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“Their whole process was top shelf; very professional and customer oriented”
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“Email 09/09/24 to POWER Representative Attention; Tim Coules Greetings Tim Coules, We (Stephen and Karen Jackson) have information about our new roof installation that may be of interest to you and your management. First, we are grateful for the one day each installation for the full reconstruction of the roof (6829 Roberts Drive, Woodridge, IL 60517) and the new larger gutters. We have viewed the roof from outside the house on all sides and it looks great. The gutters also look great and appear to be well installed to the roof and siding. Because we have “rain barrels”, we will have expenses and work to do next spring, 2025. This is understood and not an issue for Power. However, there are things that we need to verify before we sign the completion of the Power roof installation. 1. We need to know that the on-roof air vents are installed as specified in our original discussion with you on Tuesday, September 3, 2024. Of course we cannot see them, so a written signed statement from Power to that effect will suffice. 2. We also need to verify that the attic ducts from the Bathroom fans are reconnected properly to the vent near the peak on the North side of the house. We cannot see them and at our age we cannot climb a ladder to see them from our attic entry panels. A smart phone like yours would be able to show us an image that shows the new roof plywood and the air ducts connected to the vent on the side of the house. 3. Again, based on our original discussion, we see the necessity of removing the insulation from the eaves in the attic on both front and back of the house. A Power representative, “Joe” told Karen that “it would be taken care of” on her discussion with him on September 4, 2024. A smart phone image would show us that this is complete. Now, I will point out a few things that you need to be aware of for “our satisfaction”. We do this without blaming anyone nor any expectation of correction at all. We realize the very long day of work (12 hours) required by the roof installation crew may not have allowed for proper clean up of our garage entry area or the replacement of the patio table and umbrella. However, this leaves us with work to do. The saw dust, wood chips, and metal pieces also included small nails. We were fortunate not to have a nail in our car tires. As soon as we can verify the completion of these items, we will be happy to sign the completion request and recommend Power to our friends, neighbors, and organizations we belong to. Sincerely Yours, Stephen and Karen Jackson”
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“We have given a few recommendations. 😊”
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“Power Home Remodeling was very professional. I like the product. Power Home Remodeling was very upfront and transparent in their approach.”
“Overall excellent job and fast! A little high on price but was worth it for it to be done right.”
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“Everyone from Robert, our sales person, to the installation crew, to Mike, our quality assurance person provided excellent service were very knowledgeable and did outstanding work. Will be used this company for other work to come. Highly recommended.”
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“Power Home Remodeling had a good crew with quality work. I am proud pf the way my house looks.”
“Power really pays attention to details and are very professional in their work ethic”
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“Good company to work with. Fast and kept it clean.”
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“The quality of the product is very good. I did not feel like the salesperson had my best interests in mind. He was just focused on the sale.”
“Yes I would recommend power home remodeling to my relatives and friends.”
“The work crew arrived on time and got started laying floor covering all through the house so that everywhere they would stand would be protected. They installed 19 windows in one work day in 95+ degree temperatures!!! The window installed were quality checked. They were then shown to us how to operate and clean. The crew cleaned and removed all debris from our property. We were impressed.”
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“Professional staff. Good coordination of installation, Pella windows.”
“From start to finish, Power was very professional and courteous with knowledgeable staff.”
“The mentioned issues in the survey would not justify a 5 star rating.”
“Yes”
“The window replacement process went flawlessly. It was professionally done, collaborative, and we were working with a partner. Would recommend Power to anyone.”
“They create a homey like feel and are a company you can trust.”
“Quality product and installation was top notch.”
“Professional and efficient. Quick to respond to problems we had and solved quickly.”
“Efficient but see below”
“Nicole and I know who we used and let everyone who asks know that Power sold us the windows and handled the installation and of course that we were satisfied with all aspects of the project.”
“Great work!”
“They have great products and great service.”
“The whole process was easy and very clearly laid out. All the work followed the proscribed plan that was discussed. We are very pleased.”
“We love the work and guarantee that Power provides. Outstanding job done!”
“My son recommended Power Home Remodeling. He was pleased with the work they had done on his house.”
“I have already referred you to a neighbor down the street. I did point out that the roofing team was exceptional but that the gutters and soffit team needed closer supervision.”
“Everyone was helpful and pleasant.”
“I was very satisfied with the quality of work given to my home. Also satisfied with all of my questions and concerns being promptly addressed.”
“They were professional, on time, and very neat.”
“Communications with management and installers were exceptional and timely. There were no surprises.”
“Every representative who helped us was great. They are long-term employees and very knowledgeable and friendly. They are thorough in communicating everything you need to know and answer all your questions. It's easy to contact them on the phone. The installation was efficient and only took one day for an entire house full of windows. An inspector comes out on the day of installation to check everything out. We only got one other quote, and Power Home Remodeling was slightly more expensive, but I went with them because I felt the window quality was better and they get great reviews online. A big benefit is the lifetime warranty which is transferable to the next owners, which I'm hoping will add value for the resale of our home in the future. It's comforting to know they'll take care of any window issues at any point in the future. I obviously would recommend that anybody looking for new windows should at least get a quote from them. My only issue is there is additional pressure to sign on the dotted line the day of the estimate in order to get a lower price. They don't take money down, though, and there's no additional future marketing costs to them, so I understand why they give a better price at the free quote. I can't say enough regarding how wonderful every single person from the company was throughout the entire process! The windows look great, too!”
“We are pleased with the work that was done. Our home looks SO much better. One piece of siding came down in a heavy storm, and they were out within a week to replace the damaged piece. The sales staff do use "dire circumstances" sales tactics to press for an immediate decision.”
“Professional and very helpful”
“It's overpriced. They push you a lot towards buying other products, even unnecessary ones sometimes.”
“Yes I would recommend them to family and neighbors”
“The service is spectacular, the prices are fair and the installation clean.”
“currently working with Power to replace some windows at my mother’s house.”
“I have already let multiple people know that while it wasn’t without bumps along the way Power did ultimately get the job right and that we are happy with the final product.”
“My husband and I are so happy with our experience with Power Home Remodeling! The process was informative, easy and the windows looks amazing!”
“When I had windows put in a couple of years ago they did great, but this time I am disappointed.”
“It was very good quality.”
“Highly recommend”
“The people were courteous, the job was completed on time. We did have some issues with the gutters, but they came out and took care of it very quickly.”
“I would recommend this company to others in the future.”
“Felt that the process went smoothly and hassle free, would use company for further improvement of our home.”
“Overall was good but did have some issues throughout the process.”
“The sales pitch through most of the install day went smoothly. The crew was polite, clean work, and seemingly doing a great a job. However, they did not complete the project/finish work. No interior finish work was done, nail holes were exposed, no caulking, and left sticky manufacturing residue on the windows. After speaking with multiple reps they sent someone out to complete the finish work, this person's work was sloppy and I have seen better work and more attention to detail from amateur/DIY work. Overall, unacceptable. I have had to spend a lot of my time thoroughly cleaning the windows and correcting the poor caulking. We expected a complete job, and we did not get that. We are deeply disappointed with the outcome.”
“They did a good job. I am so happy with my windows. My wife is also happy. They know what they're doing. I liked them because they were clean. One had a scratch and one had a dent. I let them know and I didn't know they took pictures and sent them to a company. They sent an inspector out a couple days later. They were pretty good with that.”
“The salesperson who initially came, Sam, was very, very thorough.”
“The workmanship is outstanding, but I questioned some of the sales techniques.”
“We are satisfied with our home remodeling. They did two projects for us. In the first round, we were satisfied, but the second round was just okay. There was a scratch on the window when they installed it. The technician saw that it needed to be corrected, but they have not gotten back to us about it.”
“I had my windows done and everything was done very efficiently and well done.”
“the crew hired to install the windows were very professional, efficient, friendly, and the installation of 21 windows, was completed in time frame that had been quoted”
“We were happy with our salesman and the man who did final measurements. I can't remember his name. We weren't happy feeling pressured to do other work. See additional comments below.”
“They do good work.”
“Wasn't completed properly, had to come out three times and still haven't fix everything I pointed out.”
“Quick install and excellent workmanship.”
“I had 8 new windows installed. The workers did a great job of installing, they were quick and efficient!”
“Would regamend the Power Co. to family and neighbors.”
“The quality of product and of work goes above and beyond description. We are very pleased with the work we had done, and will highly recommend Power Home Remodeling to our friends and family.”
“Excellent service and very thorough on their work and explaining things”
“profesional”
“The roof and gutter replacement was completed quickly and efficiently. The workers were responsible, punctual, and respectful of the property. Overall, I’m very satisfied with the job.”
“Like the windows. Instalation was very efficient. Sales personally very personable.”
“Good pricing, negotiable and efficient”
“We like our windows. They look great. We somehow missed that the upstairs windows would come with only half screens and are disappointed about that as we like to ope our windows from the top down, because our windows are close to the floor. We ran into a couple of problems but they were eventually resolved to our satisfaction. A friend just asked me today how we liked using Power and I had to give her a mixed review and suggested if she wanted to at least get another quote as well.”
“Work was done as promised . every one was kind and respectful. Gutter and door instillation looks great .my neighbors like the work and is considering on getting work done. I passed on powers information to them.”
“Power has been amazing to work with. They help you come up with a plan that works for you no matter your circumstance. They are friendly, professional, dependable and trustworthy!”
“Great work”
