Hours of Operation
Business Address
2500 W Bradley Place Unit G
Chicago, IL 60618
Company Details
Services Offered
- Roof replacement
- Downspout replacement
- Attic insulation and ventilation
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Power Home also offers a lifetime labor warranty on all products and services
- Roof installations are backed by a 50-year full manufacturer warranty
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- 1st among full-service remodelers)
- Fortune Magazineļæ½s 2025 100 Best Companies to Work For (14th)
- PEOPLE Magazineļæ½s 2025 Companies That Care (43rd)
- Qualified Remodelerļæ½s 2025 Home Improvement Professionals list (3rd)
- Qualified Remodelerļæ½s 2025 Top 500 list (4th overall
About this company
License
104-016269
Ratings & Reviews
Compiled Score:
Power Home Remodeling has received 4.5 out of 5 stars based on 1442 customer reviews. Learn about Our Research Process.
No review comments provided
IL Homeowner
No review comments provided
Teresa F.
Mount Prospect, IL
No review comments provided
Rubi T.
Montgomery, IL
No review comments provided
Tom O.
Aurora, IL
No review comments provided
Billie M.
Vernon Hills, IL
No review comments provided
Tyrone H.
Crete, IL
No review comments provided
Lashonda D.
Joliet, IL
No review comments provided
Robert R.
Woodridge, IL
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Samantha S.
McHenry, IL
No review comments provided
George H.
Round Lake, IL
"More then anything, price. But the installation went flawlessly and absolutely met my expectations."
Carl F.
Crete, IL
"They did a really good job. They cleaned up really good. I am really satisfied with it."
Adriana L.
Chicago, IL
"Power Home Remodeling was the most professional of the companies we talked to. They delivered 100%. We are happy with the workmanship and the end product."
IL Homeowner
"We were pleased with the time and efficiency of each project."
Dana B.
Oswego, IL
No review comments provided
IL Homeowner
No review comments provided
Chris M.
Midlothian, IL
No review comments provided
Thomas C.
Skokie, IL
No review comments provided
Jim H.
Chicago, IL
No review comments provided
Christopher D.
Rolling Meadows, IL
"The crew's for the roofing, the gable siding, facia, soffit and gudders were on schedule and done a superb job with not the best of weather conditions. Not taking into some rescheduling due to the weather."
Russel K.
Westchester, IL
No review comments provided
Monique B.
Chicago Heights, IL
No review comments provided
IL Homeowner
No review comments provided
Joan R.
Lansing, IL
No review comments provided
IL Homeowner
"Everyone was very respectful and reliable and the price was reasonable."
IL Homeowner
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IL Homeowner
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Eileen P.
Elk Grove Village, IL
"Incredibly professional company. Excellent pricing, products and craftsmanship. Can't beat a 50 year, non-prorated 100% materials AND LABOR warranty on our roof that's transferred to future owners of our home."
Deborah L.
Carol Stream, IL
No review comments provided
Kathy S.
Tinley Park, IL
No review comments provided
Juan C.
Alsip, IL
No review comments provided
Robert S.
Oswego, IL
No review comments provided
Ashley O.
Crystal Lake, IL
No review comments provided
Veronica W.
Bartlett, IL
No review comments provided
Michael L.
Tinley Park, IL
"I feel Power performed as they promised."
Theodore P.
Tinley Park, IL
"Professional staff and quality products with warranty"
Matthew P.
Tinley Park, IL
"Very good crew. Great job. Thank you."
Nancy S.
Villa Park, IL
"Everything is thoroughly explained from the start, during and after the work is done."
Adan R.
Lansing, IL
"As of now it will be consistent of what happens when they come back to review the house and fix the problems."
Mary K.
Wilmington, IL
"I was impressed with how quickly the siding job was completed . It was done in one day compared to a company that did my neighbors house next door to me, which took several days. Lifetime warranty was a big factor for me espcially since this warranty would go with the home should I decide to sell. Cost was a huge factor for me as I was on a limited budget.. THE discounts provided made things possible for me to have this done, Work crew was great, i was asked to view things several times throughout the process, things were explained to me so that I could understand them"
Linda S.
McHenry, IL
"I have nothing but good to say about Power Home Remodeling so far. I am having them do gutters and soffits this next Frday because I was so impressed by the job that they did on the windows. That was pretty cool."
Gordon G.
Tinley Park, IL
"Less pressure during the sales pitch"
Brandi A.
Romeoville, IL
"If someone is looking I definitely would recommend."
Faith M.
Romeoville, IL
"I am completely satisfied with the installment of my windows, but the inspector came to check it out, but found out one window is not right. It is not the installers mistake, but Pella's mistake."
Sam K.
Skokie, IL
No review comments provided
Bonnie M.
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
Toni
Skokie, IL
No review comments provided
Luis
Midlothian, IL
No review comments provided
Jorge F.
Montgomery, IL
No review comments provided
Zelda M.
Alsip, IL
No review comments provided
IL Homeowner
No review comments provided
Maggie S.
Sycamore, IL
"Started with pressuring to agree and sign not giving time to think about the huge coast. Then all the failed communication on powers end by not relaying vital info such as I asked for 3/4 seething not 5/8. Last sending a crew out that half assed everything an also lying to the village inspector. Including all the harassing phone calls and the disrespect from the quality inspector from that company."
Gregory Z.
Wauconda, IL
"Very professional"
Catherine P.
Streamwood, IL
"Quality of work was questionable until brought up. Clean up was nonexistent. Once complained the appointment to clean was made 10 days in the future. No appreciation for customers."
Richard C.
Saint Charles, IL
"Your cleanup and removal was horrible. I still have stuff here waiting to get picked up 10 days later"
Troy
Plainfield, IL
"The workers was very friendly and business like with no wasting energy"
Charles T.
Chicago Heights, IL
"Great customer service and awesome work"
Hadriaan C.
Elgin, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Kevin K.
Romeoville, IL
No review comments provided
Joyce W.
Tinley Park, IL
"I'm giving you two stars on my slider install. I was told when I ordered my door, it would include a door stopper. After the installation it wasn't on the door. I call customer service and the lady was rude. You should stand behind your product and work on customer service. I spent thousands of dollars with your company and was happy with the work. Until this final project and your lack of service. I will not recommend your company. I live in a subdivision that I know my neighbors, they are all doing updates due to the age of our homes. I will not be recommending your company. Unhappy customer!"
Jeffrey P.
Wheeling, IL
"They were very thorough, they were very careful not to accidently damage any of myhouse. I loved that a supervisor was there to oversee the installlations."
Marta M.
McHenry, IL
"I am not happy because you still feel the draft coming in. You can feel the cold air coming in through the windows that Power Home Remodeling installed."
IL Homeowner
"Everything went smoothly! Power showed up on time, and they were done pretty quickly."
IL Homeowner
"Everything went smoothly from start to finish. Install went exceptionally smooth given the small spaces they had to work with in the bedrooms."
IL Homeowner
No review comments provided
IL Homeowner
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Lucy T.
Lake in the Hills, IL
No review comments provided
IL Homeowner
"They were here put the windows in. They did it fast between the two of them. And the look awesome."
Karen S.
Westmont, IL
"While I wasn't actually at home when they did the installation for the windows, I was there when they did the roofing installation. The installers were really efficient. I was really impressed with how fast they got the job done. That was really impressive."
IL Homeowner
"They did a great job and were very efficient."
Tim
Skokie, IL
"Everyone that I dealt with was very nice and professional"
Brian C.
Chicago, IL
No review comments provided
IL Homeowner
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IL Homeowner
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IL Homeowner
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IL Homeowner
No review comments provided
Thomas L.
McHenry, IL
No review comments provided
IL Homeowner
No review comments provided
Kristi P.
Lansing, IL
No review comments provided
IL Homeowner
No review comments provided
David B.
Elgin, IL
No review comments provided
Dave A.
Kankakee, IL
No review comments provided
Angela T.
Alsip, IL
"Great pricing and warranty on quality product."
Janet Z.
WHEATON, IL
No review comments provided
Brenda V.
Chicago, IL
No review comments provided
IL Homeowner
"Install was fast! The crews did a great job with removal and install in the winter we expected the house to get colder for the fact it was done in February."
Edward S.
Tinley Park, IL
"I am likely to recommend them to a friend because they did a good job and cleaned up well."
IL Homeowner
"Overall a great product and installation process. Power staff was very good at communicating the work and making sure it was understood."
Jaime G.
Chicago, IL
"We have gone through Power before for our windows. Our original windows are through them with a lifetime garuntee. It is a fabulous service all the way around."
Sandra P.
Aurora, IL
No review comments provided
IL Homeowner
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IL Homeowner
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IL Homeowner
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IL Homeowner
"Power Home Remodeling was very nice and professional. There was no pushing to make a decision right away. You could get time to think. They accepted your views and your answers. They were very professional and nice about it. I didn't feel threatened or that I had to make a decision right away."
IL Homeowner
"The company has been top tier from beginning to end. It has been an amazing experience, and I would recommend them to anyone."
Julrene
Richton Park, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Tracy T.
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
Jake D.
Tinley Park, IL
"Have been a customer from my previous residence so when the sales pitch came, it was easy accept, at minimum, a quote. The switch to Pella was an added bonus. All interacted members from sales to the install crew were polite, professional and efficient"
Chris S.
Tinley Park, IL
"They were able to explain the process from start to finish and I believe the product is going to correct my problem."
Stanley
Chicago Heights, IL
"Started with me calling Power to inquire Communication, Sales was"
Robert C.
Darien, IL
"Power did a wonderful job. They were polite, clean, and everything was done properly."
Joann W.
Crystal Lake, IL
No review comments provided
Gloria B.
Bellwood, IL
No review comments provided
Molly C.
Flossmoor, IL
No review comments provided
Sarah L.
Downers Grove, IL
"Every person who I talk to was very professional and friendly. Michael Joe and Jason were very informative about all the informative and they were the best."
Susan B.
Westchester, IL
No review comments provided
Laura W.
Aurora, IL
No review comments provided
Isaac
Aurora, IL
"EFFICIENT, CLEANED AREA WHEN THROUGH"
Frank T.
Lansing, IL
"the power home remodeling service is fantastic but the window product price is still costly for average mid or low class people"
June L.
Chicago, IL
"Very professional, detailed and knowledgeable."
IL Homeowner
No review comments provided
Brian L.
Evergreen Park, IL
No review comments provided
IL Homeowner
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IL Homeowner
No review comments provided
Haziel O.
Maywood, IL
No review comments provided
IL Homeowner
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IL Homeowner
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IL Homeowner
No review comments provided
Brian M.
Crystal Lake, IL
"This is a good experience with a strong reputable company. Everyone is friendly, courteous, professional, and hardworking."
Cynthia R.
Kankakee, IL
No review comments provided
Jessica
Villa Park, IL
"None that i saw , they was and work very professional all area"
Leon C.
South Holland, IL
No review comments provided
IL Homeowner
No review comments provided
Krasimir B.
Lake Zurich, IL
No review comments provided
IL Homeowner
"Very satisfied with the quality and timely manner of the work. Knowledgeable installers completed the job quickly and with little disruption. Very satisfied."
IL Homeowner
"Everyone was really well explained and really helpful"
IL Homeowner
"We are completely satisfied with the windows. The installers were great. I would definitely recommend them for windows again."
Dean M.
Crystal Lake, IL
No review comments provided
IL Homeowner
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IL Homeowner
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Jason L.
Harwood Heights, IL
"The windows are nice and I like them. Didn't like the pressure to replace house siding tho. I've since had a few opinions from other contractors and was told and shown to a couple of cracks on one board with no leaking inside the house. Suggested a treatment of caulking. Mrs. Judith A Holada"
Judith H.
West Chicago, IL
"Power Home workers was very friendly and I love my windows."
Carolyn S.
Chicago, IL
"Items worked as you would normally expect. On time, work done right, payment as expected, etc. That's so rare in this industry and I appreciated how things went as planned"
Christina M.
Wheeling, IL
"The quality of Power is good, the installers were quick and professional and I appreciated the quality check after the fact."
IL Homeowner
"I mentioned my windows and the service I received to an elderly friend of mine, and when sheās readyāprobably in the springāshe plans to try them for herself. I was very impressed with the attention to detail and the customer service."
IL Homeowner
"Power Home Remodeling hasn't completely stopped wind drafts from coming in."
Kedgrick P.
Chicago, IL
"I appreciate the honesty at every step from meeting Chris to give us an estimate, to the second check measure through installation and final check."
Michael G.
Elmhurst, IL
"He was good"
Felicia H.
Chicago, IL
No review comments provided
Jose
Joliet, IL
No review comments provided
Kelly G.
Aurora, IL
"We will recommend once the project is done the right way"
Gissella D.
Worth, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Edith
Elmwood Park, IL
"They had a fair price and did good work. They are good people."
John K.
Elmhurst, IL
No review comments provided
IL Homeowner
No review comments provided
Elizabeth M.
Northlake, IL
No review comments provided
Richard F.
Elgin, IL
No review comments provided
Patrick M.
Burbank, IL
"This is the best company I have ever worked with, products and sales and workmanship and professionalism is beyond exceptional. I cannot emphasize just how pleased I am with this company and their products, salesmanship and work!!!!A+++++++ rating!!!"
Frank F.
WILMINGTON, IL
"Easy process and quick install!"
Jasmin
Aurora, IL
"They were very efficient, very clean and the quality was great."
IL Homeowner
"I have already referred them to a friend. All of the employees are friendly and easy to talk to. The install went smoothly. They cleaned up behind themselves. Everyone was super personable."
Adam W.
Joliet, IL
No review comments provided
IL Homeowner
No review comments provided
Jeffery T.
HOFFMAN ESTATES, IL
No review comments provided
Mary G.
Joliet, IL
No review comments provided
IL Homeowner
"I am not sure I want to suggest a company that puts you on the spot, pressured and overwhelmed is not something I want a friend to go through. Using American Heritage Union as the only option to get the loan is disappointing."
Martha
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
Ed B.
Winfield, IL
No review comments provided
IL Homeowner
No review comments provided
Dawn M.
Lansing, IL
No review comments provided
Jordan
Grayslake, IL
No review comments provided
Sally U.
Joliet, IL
"Everything was done professionally and quicker than I expected by Power Home Remodeling, and I liked the work."
Lester L.
Mundelein, IL
No review comments provided
IL Homeowner
No review comments provided
Carlos R.
Chicago, IL
"Great work!! The windows are beautiful! Your staff was wonderful!"
Betty H.
Chicago, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"Iām not convinced it was really worth the cost, but it is a nice door. Itās a little weird to me that they tell us weāre not allowed to have a screen door or the warranty will be voided. We have a dog, and it makes me nervous every time I open the door."
IL Homeowner
"very friendly, professional, much supervision from leadership"
IL Homeowner
"High prices but great quality."
Pamela
Olympia Fields, IL
"Cancelled insulation 2 times"
Hether E.
Woodstock, IL
No review comments provided
Willie L.
Chicago, IL
No review comments provided
Lisa H.
Saint Charles, IL
No review comments provided
IL Homeowner
"The communication has been absolutely awful. On multiple occasions the customer service line said someone, normally a manager (and specifically Andrew), would return our call to discuss issues and no one called. The crew did not show up on at least 2 different occasions and additionally, 1 schedule block was deleted by the Chicago office instead of calling to clarify after the installation manager set up an appointment for the remaining issues to be addressed."
IL Homeowner
"There is still leftover material and garbage in my front yard"
Kelly R.
West Chicago, IL
"I had damage to the trim around my bathroom window during installation and my gate was left open after gutter replacement. Communication was as poor for gutter installation. I was told the crew would be out between 7:30-8:30 am and they didnāt show up until close to 1pm. I wouldnāt have cared if the time change was communicated to me the night before when they realized they needed to finish a previous job."
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Jennie M.
Oak Forest, IL
No review comments provided
Julian
Lindenhurst, IL
"All the people we dealt with through their process was very professional, the crews that came out to do the work were quick and did a good job of keeping the site clean"
Diana B.
Montgomery, IL
No review comments provided
IL Homeowner
"Power Home Remodeling disappointed me due to a lack of proper communication and follow-through. We experienced a major issue with the original window installation: the wrong color trim was installed. We ordered almond windows with brown trim, but almond trim was installed instead. Because of a family emergency, I was unable to be present during installation. My husband was focused on ensuring the installation itself was done correctly and did not notice the color discrepancy. Once the job was complete, he sent me photos and I immediately noticed the issue. He contacted customer service, and a correction was scheduled for five days later. We explained that we would be out of town and requested the issue be addressed sooner. After several conversations, we were told the crew would come out on a Saturday, framed as them āvolunteering.ā We found this response condescending and unnecessaryāthis was a correction of Powerās mistake, not a favor. Additionally, we reached out to the salesperson, Scott Jeter, three separate times and never received a return call. One of his main sales pitches was that Power would be with us throughout the entire process. That clearly did not extend to addressing problems. Even if the issue was outside his direct responsibility, a simple return call to acknowledge the concern and ensure it was being handled would have gone a long way. Failing to do so was disrespectful and left us feeling undervalued as customers. My expectation was not perfection, but accountability, communication, and basic customer respect. At the very least, we expected to be treated as a valued customer when issues arose."
Victoria G.
Maywood, IL
"Price is expensive compared to others."
Francisco M.
MORTON GROVE, IL
No review comments provided
Armando M.
Chicago, IL
No review comments provided
Keith R.
Evergreen Park, IL
No review comments provided
Donna K.
Kankakee, IL
"Very personableā¦ and respectful of ownerās needs"
Beatrice
Evergreen Park, IL
"There team is really great on working together, and making sure the job was completed in a timely manner."
Nayeli T.
Evergreen Park, IL
"I was completely satisfied"
Nancy A.
Burr Ridge, IL
"The lady Paige was rude and unprofessional when I was trying to work out payment"
Jaberil W.
Park Forest, IL
"Excellent service start to finish. Each personal interaction I had was positive. From initial marketing personnel (Sarah), to quote issuer (Cam), to the 3 separate installation teams, and Brett, the Qualit Assurance Manager, my questions were answered, and I felt my concerns were heard and addressed."
Lucinda B.
Evergreen Park, IL
"Putting"
Mayetta C.
Matteson, IL
No review comments provided
Guadalupe G.
Grayslake, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Thomas R.
Lake Villa, IL
No review comments provided
Bonnie J.
Aurora, IL
No review comments provided
Michael B.
Bensenville, IL
"They were very professional and easy to deal with."
Geoffrey D.
Glen Ellyn, IL
No review comments provided
IL Homeowner
No review comments provided
Thomas C.
Evergreen Park, IL
"It was great I love power. The people are very nice and the finance is great. We have done all our home improvements with Power. Our house is now a power house."
IL Homeowner
No review comments provided
IL Homeowner
"Project started earlier than originally scheduled. Was completed quickly and was cleaned up nicely afterwards"
Raymond K.
Oak Lawn, IL
"Please be diligent in your questions as to what is excluded from the repair team's abilities or the installation team's abilities."
Renato S.
Gurnee, IL
No review comments provided
Gregory B.
Steger, IL
No review comments provided
IL Homeowner
No review comments provided
Ramdas C.
Bolingbrook, IL
"I am likely to recommend Power Home Remodeling to a friend because some people came out and did a very excellent job and professional. I love my house!"
Stephanie J.
Ford Heights, IL
"Christopher clearly explained the history of your company, the materials used and answered all my questions. The installers were always on time, and cleaned up after all the phases. Very polite"
Susan D.
West Chicago, IL
No review comments provided
Mireya
Westchester, IL
"The pricing from Power Home Remodeling is affordable, the customer service at each point in the project was beneficial, and overall it was a good experience."
IL Homeowner
"Power Home Remodeling was very accommodating. We signed our contract on November 17th, and the weather was crappy. We finally got it done before the 23rd of December. Every time the weather was bad, Power did a good job with rescheduling and making the effort. Inclement weather prevented timely installation, but Power reacted with the most flexibility that I have ever seen."
IL Homeowner
No review comments provided
Catherine A.
Port Barrington, IL
No review comments provided
Warren H.
Carpentersville, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"Very professional, from 1st meeting to installation."
Leana S.
SCHAUMBURG, IL
"The salesperson was very professional, and the installation process was handled expertly by the instroller."
Janak R.
Gurnee, IL
"Brian Stotland helped us throughout the entire process and was highly professional. We highly recommend him."
IL Homeowner
No review comments provided
Mildred
Waukegan, IL
"Great work, nice and clean workers, roof and gutters looks great, overall we are happy with our experience. E.V."
Eric
Kankakee, IL
"They were quick and efficient and the windows are beautiful. They responded with the utmost professionalism."
Albert K.
Steger, IL
"Everything was smooth. It started with the poor kid that came to my door freezing on an unusually cold day, to the young ladies that demonstrated the product, to the final sizing to the installers."
Kelly D.
Oak Lawn, IL
No review comments provided
Oimandakh
Buffalo Grove, IL
No review comments provided
Don M.
Channahon, IL
"They did a phenomenal job! I've done three projects with their project crew, one after the other. I got great customer service."
Steven J.
University Park, IL
"They were professional and did everything exactly as they said."
IL Homeowner
"I did not know that Power Home hires subcontractors to do the work. I thought that they had their own workers."
Blanca L.
Matteson, IL
"Good team work and communication between customer & techs"
John H.
Mundelein, IL
"Not sure if anybody I know can swallow the price, even though the quality is good."
William W.
Zion, IL
"NA"
IL Homeowner
"Way too expensive feel like I was scammed"
Jessica M.
Montgomery, IL
"Power Home Remodeling is a professional and excellent company in every way! They have high quality products; they thoroughly explain each step of the project; they accomplish the job in good time; they are careful to keep the inside of the home clean; the workers are polite and hard-working; the sales team is good with follow-up. Remarkable company in every way! We are now going on to a siding and trim project with themā¦MUST have done a good job with the windows!!"
Sharilynn D.
West Chicago, IL
"Everyone we spoke to from the salesman to the crews, people that answered the phones to the QA person: they all had one goal in mind-- our satisfaction. Top quality all the way!"
Jennifer V.
Hoffman Estates, IL
"They were very professional, clean, and efficient in their utilization of time. They were outstanding!"
Michael P.
Hoffman Estates, IL
"Customer service was beyond excellent"
Lynnette E.
Calumet City, IL
"The installers were quick and kind"
Sarah P.
Round Lake, IL
"I am likely to recommend them to a friend because their quality of work was very good and installers were really nice. The only thing I criticize is their high-pressure salesman."
IL Homeowner
"The only thing that was as expected was the windowsā¦ installation, finishing, trim, clean up was an absolute disaster on the initial install and the repairs. Very unprofessional crew."
Kara B.
Hoffman Estates, IL
"We have been customers of Power Home Remodeling for a number of years. We have had our roof, windows and soffit replaced, and we are very satisfied. Their products are good quality, and they cost a little more, but are worth it."
Rodney H.
Berkeley, IL
"The person they sent out was very knowledgeable, answered all of our questions, and gave us time to think about it."
IL Homeowner
"The company completed my project in a day."
Andrew K.
Brookfield, IL
"We were told a date, a Saturday. Then it got rescheduled for Sunday (no big deal here) Then no one showed up, called, texted, or emailed to inform us of another delay. They showed up on Monday morning when no one was home or aware that they were coming. Because of this our rain barrel was put in the wrong place. Overall, very unprofessional. The gutters look good. But not happy with the lack of communication or accountability for that lack."
Branden R.
Park Forest, IL
"Everyone that came was very nice, intelligent, and very humble."
Ruthie W.
Calumet City, IL
"Power Home Remodeling demonstrated excellent attention to detail and high-quality workmanship throughout the entire project. From start to finish, every member of the Power Home team showed strong awareness of the work being completed and respect for the area they were working in. Their professionalism, communication, and commitment to doing the job right made the experience smooth and stress-free. Iām very satisfied with the results and would confidently recommend Power Home Remodeling to others."
Rob
Chicago, IL
"Work was done and finished on time. All of your employees and very kind and friendly.answered all of our questions and explained everything that was going on."
Martin
Elk Grove Village, IL
"Everything!"
Jennifer G.
Darien, IL
"great windows and great service"
Jonathan X.
Oak Forest, IL
"They did a wonderful job."
Christopher D.
Oak Forest, IL
"It was a really wonderful experience, and the product is really good."
Nancy M.
Darien, IL
"Great customer service. Every item on the contract is entirely explained."
Jill V.
Aurora, IL
"I am like to recommend them to a friend because they did a great job installing my new gutters, front door, and four of my windows. I am very happy with them."
IL Homeowner
"The salesman was through and gave all the details. The crew did a great job with the installation - Job well done!"
Michael H.
Hoffman Estates, IL
"I would say there is nothing that they could have improved on. I would have given them a five star but fell that many cannot afford the price for windows at this point in time do to inflation. They are not one of those pushy guys. They are a very reputable company and so far, I have nothing but good words to say about them."
John S.
Park Forest, IL
"They were very knowledgeable and did the work professionally."
Mike B.
Morton Grove, IL
"The initial cleanup after the installation needs to be better. Someone had to come out after the person who installed my windows. The initial guy should have cleaned up after himself better than he did."
Alethea T.
Bellwood, IL
"This company was hired to do a very small project and I have another project but this experience I will not hired this company."
Ubences O.
Algonquin, IL
"I feel Power Home Remodeling is a very good company, providing a good quality product. At a fair market rate. One of the best kept secret. Hope it doesn't change now that Power is starting to advertise on television."
Kelvin B.
Bellwood, IL
"Power Home Remodeling provided great customer service. The salesperson explained the process, and Alberto did the booking. Overall, it was a great job."
Victor
Chicago, IL
"I would highly recommend them because they are very thorough, professional, and the work is top-notch."
IL Homeowner
"see comments below"
IL Homeowner
"Twice, they sent the wrong gutters. After they got it straight, their work was wonderful. They were nice and considerate."
IL Homeowner
"I love Power Home Remodeling's attitude and friendly approach."
IL Homeowner
"Everything was fine until damage was done to my attic hatch drywall by a worker spraying for mold. He cracked the drywall hatch which now doesnāt sit flat in the opening. Two solutions offered: wait 30 days for a piece of drywall to be installed or buy some drywall and paint and install it myself. I plan on moving in 2 weeks. I have no time for this. I didnāt cause the problem and Iām expected to fix it. I would think that after spending over $34000 in work that the company would take responsibility. Makes me question the value of the guarantee."
Joseph D.
Algonquin, IL
"Ty was great explaining everything to us. The trim tream was great and efficient. Gutters install was good as well.."
Nicole A.
Hoffman Estates, IL
"Very professional all of them"
Patricia S.
Chicago, IL
"The installation of my double doors was done right. We had to wait for some parts, but everything else was perfect! The guys worked really good together, and they did a good job."
Luis G.
TINLEY PARK, IL
"Repair men were excellent. The man that did final ck. Was totally out lone trying to drum up more business."
Gwendolyn G.
Worth, IL
"Not energy star certified for my state. Can't clean windows completely from the inside on 6 of 9 windows."
William M.
Joliet, IL
"From the sales rep to the quality assurance rep, they couldnāt be any nicer or any more knowledgeable! Itās been a wonderful experience from start to finish. Love my new windows and canāt wait to get the rest done!"
Carole
Oak Forest, IL
"We have worked with PHG before and had a wonderful experience. This time our roof replacement turned out to be more than anyone bargained for. On the day of repair and installation additional damage was discovered and the project and cost jumped up. We were anxious as the crew raced to complete the project in the same timeframe - continuing even after dark. Jeff came to check in with us. He seemed unaware of what had led to the problem. When we mentioned mold found during the initial inspection he made a big deal of how PHG were not mold experts and said he called the manager of Raquel (who had initiated contact with us and showed us the mold),to complain. He then tried to upsell us to get PHG insulation. Insinuating that if we had it installed during our last project we might not have had this problem with our roof now. We went from anxious homeowners dealing with thousands of dollars in unanticipated expenses that had gone up even more that day and wanted only to be reassured that this work was worth it and would not suffer due to the tight time frame to feeling we had been scammed by this company."
Tricia L.
Algonquin, IL
"Power Home provided a great experience."
Kimberly F.
Algonquin, IL
"The crew was very professional, and we are well satisfied with the work."
IL Homeowner
"I thought the sales rep did a good job explaining everything. I have had them do work a couple of times, and both times, I have been satisfied with the work that was done."
IL Homeowner
"Very thorough and professional. We understood every part of the work, and all was done as expected."
Robert P.
Lake in the Hills, IL
"They do quality work, and have quality craftsman."
Arthur F.
Chicago, IL
"Power Home Remodeling did an excellent job."
IL Homeowner
"Everyone is very knowledgeable, friendly, and helpful."
Julie B.
JOLIET, IL
"They do wonderful work."
IL Homeowner
"They did the windows faster than I thought. They were very professional and I have nothing to complain about. They did a good job."
IL Homeowner
"Very happy with them"
Ora O.
Round Lake, IL
"We were very impressed with the communication and professionalism with Power. We would definitely recommend their services to friends/family."
Kaley M.
Hoffman Estates, IL
"Everyone is very good at their job!"
Nikolaus H.
SAINT CHARLES, IL
"Did not complete my gutter install properly."
Kathryn A.
Homer Glen, IL
"Would not recommend because of the sales/office/warranty follow through. Actual installation crew was just fine."
Christian H.
Marengo, IL
"Everyone was professional, transparent, and easy to work with from start to finish. The Power Home Remodeling app was also great for keeping me updated and making the process stress-free. Iām very happy with the results and will definitely contact them again. Thanks for the excellent work!"
Kevin
Algonquin, IL
"Explained everything, came on time. Left my driveway and yard the way the found it"
Katherine C.
Saint Charles, IL
"My rating is based on a price point thing."
IL Homeowner
"The caulking was never done in areas, garage was over 2 11 hour days and still not completed, scratches on areas. Trim looks real crappy in areas. Garage not done as we Josh described it would be."
IL Homeowner
"They were very efficient and capable. They cleaned up everything very well, and I could not tell they were here."
Joean H.
Gurnee, IL
"Mike and the team that was on site the day of handled everything professionally, and the work that was done was quite beautiful."
IL Homeowner
"I was impressed with the speed in which the workers came and installed the windows, and cleaned up after themselves. Everything went so smooth, fast, and quietly. I was impressed."
IL Homeowner
"They were extremely professional, prompt, and reasonable."
Gregory M.
Chicago, IL
"No. Will.not be using them again ."
Arturo C.
Sauk village, IL
"I thought the price would be higher than what I got"
Jacklein M.
Round Lake, IL
"They were very good!"
IL Homeowner
"Very informative about their product"
Mark S.
Mundelein, IL
"The initial sales pitch was to the point spoke of quality of windows, i was in a hurry that evening and was anxious to finish the initial sales call but all my questions were answered,"
Loretta
Bolingbrook, IL
"Everything was well done. The length of planning at the initial was a very long consultation. However, we did end up switching projects because they saw something else that they thought should be addressed."
Dorothy C.
Palatine, IL
"Amazing sales experience with Mark, and high quality installation of 22 windows in a single day. It took only 2 weeks from sale to installation."
David B.
Algonquin, IL
"The initial consultation was thorough and informative. The installation process was efficient and the crew was professional. The app was a huge help to let us know the next steps and the process."
Jesus V.
Geneva, IL
"They were very professional, and I would refer them to my family and friends."
IL Homeowner
"The transactions with Power were complete and informative."
IL Homeowner
"Everyone is so good to deal with!!"
Phyllis A.
Evanston, IL
"Very time consuming"
Lawrence F.
Lockport, IL
"I like how open with communication everyone is on the company. I always felt up to date with every aspect of our projects and Iām very happy with the quality of work."
Faith T.
Westmont, IL
"They put in the upstairs windows and the air leaks were where I didn't think they were. I can now keep my home at a constant temperature when my heat comes on. The colder weather has yet to set in, but I'm thoroughly satisfied after getting the work done."
Howard B.
Algonquin, IL
"Likely - Cost was high, service was very good, I wisk I could have a darker color on inside frame"
James P.
Woodridge, IL
"I would recommend them to a friend because they were professional."
IL Homeowner
"They were very clean and professional, and they were in and out way faster than I expected. The inspector found a few more things that needed to be done, which we knew, but did not know the severity of the issues. They were so wonderful, I even shared their information with my neighbor who has put in an order for 24 windows. I am very happy with my service from Power Home Remodeling."
IL Homeowner
"I really enjoyed the experience with them. They delivered exactly what they said they would."
Amanda B.
North Aurora, IL
"I am very satisfied with the work that has been completed by Power Home Remodeling."
IL Homeowner
"I enjoyed how friendly and polite everyone on the team has been from the person who was going door to door informing people about Power, to the salesperson Ronnie, and the quality assurance manager who came and helped on everything. Everyone has been so friendly. It has been a pleasant experience for me."
Christine C.
Bolingbrook, IL
"Efficient."
Charles C.
WAUKEGAN, IL
"Weāve used Power Home Remodeling on 3 separate projects nowāfor our windows, siding, and exterior doors"
Veronica R.
Deerfield, IL
"Be cheaper in price, not quality"
Thomas L.
Algonquin, IL
"They were very professional, very thorough, and did a wonderful job explaining everything. The work was above what we expected."
Kevin R.
Wonder Lake, IL
"I would and have told people about power home,"
Albert M.
Bolingbrook, IL
"The best part of the process was the initial consultation where they did the demonstration for our windows, and conducting a thorough walk through of our home and our very old windows. The pitch of the services and learning the process was very hands on. Their proprietary window product solved a lot of our issues that we had, which was the best part."
Brandon H.
Evanston, IL
"Very professional. The Very best thing quality work and one day siding installation"
Timothy S.
Bartlett, IL
"Customer service is good but they called me too many times and my first payment is due on December 4,2025"
Nefatari H.
Evergreen Park, IL
"Power Home did a terrific job from start to finish. Communication was great, and the installation was perfect."
Lisa C.
Crest Hill, IL
"Everyone I had contact with in this company was fantastic. They were nice. They were cordial. They did an extra thing that I asked for them to do, and that was wonderful."
Karen H.
Hoffman Estates, IL
"What I like about Power Home Remodeling is the high quality of their products and the craftsmanship of their workmanship to meet the requirements to do the project in a timely and efficient manner."
Toni C.
South Holland, IL
"We liked the communication."
IL Homeowner
"They did an excellent job. The sales were great, and everybody was great. Bruce, the manager, came out here, and they did great with the service and everybody that I ran into also did great."
James C.
Aurora, IL
"The price is the reason I'm not giving a five."
Leo P.
Westmont, IL
"Power Home Remodeling came and did the work very quickly. They got us on the schedule very quickly."
Gary A.
Evanston, IL
"Power Home Remodeling needs to ensure there is an English-speaking representative on every installation crew so there is no language barrier."
IL Homeowner
"Quality amd response time are great."
IL Homeowner
"I've already recommended Power Home Remodeling to a friend."
IL Homeowner
"All the staff is very friendly and professional."
IL Homeowner
"I was happy with the overall companies service. They were very professional."
Gregory W.
Manhattan, IL
"I am satisfied with all aspects of their job."
Ronald P.
Crest Hill, IL
"I was happy with everything they promised and did."
IL Homeowner
"Everyone one from sales, laborers, and inspectors were informative and timely."
Jacqueline M.
Manteno, IL
"Based on my window installation project, I would definitely recommend Power Home Remodeling in the IL area. I am happy with everything from start to finish."
Carlos C.
Streamwood, IL
"It was simple and quick"
Delshun R.
Bellwood, IL
"They were extremely professional, did what they said they would do, and did it in a timely manner and at a good price."
Christina B.
Zion, IL
"I would recommend them to a friend because the install was spot-on and then on the day of, everything was handled professionally and I was pleased."
Wayne G.
Chicago, IL
"They were absolutely wonderful. I have been blessed by the work they have done."
Lois C.
Streamwood, IL
"Power Home Remodeling was a great company to work with, and everyone was very polite and did an excellent job."
Nancy S.
Thornton, IL
"Was expecting more than one person to perform the job."
David G.
Huntley, IL
"I think their products are terrific. The warranty is awesome. They are very professional."
Cathleen V.
Glendale Heights, IL
"Excellent job your company did and it was done in a timely manner."
Luciano B.
Bolingbrook, IL
"They were on time and seemed professional and installed pretty quickly"
Kenneth C.
Bolingbrook, IL
"Very personable and intune to what is needed."
Juanita B.
Chicago Heights, IL
"Power Home Remodeling was on time and got the job done in a day. It was fantastic!"
Caroline R.
Arlington Heights, IL
"Power Home Remodeling was professional. The salesperson who showed us the product was really good. I don't remember his name."
Tyaneki H.
Riverside, IL
"They did a good job I general."
Cleveland B.
Hillside, IL
"They were informative about the windows, very patient with us when we asked many questions or needed clarification. Very thorough when making sure the windows would fit correctly."
David W.
Skokie, IL
"My experience was great! The process was very easy, the service was fast, and the quality and pricing was good. The overall experience from start to finish was a pleasant experience."
IL Homeowner
"Power Home Remodeling did an awesome job. They were super neat and cleaned up afterwards. I was very pleased with the work."
Susan M.
Homewood, IL
"Very neat and professional job by the installers. Inspector did a great job of checking installation and windows for damage."
James D.
Skokie, IL
"I would refer people to review the comments on social media so they can see for themselves."
Ronald P.
DOWNERS GROVE, IL
"You get what you paid for. We got quality work. You could probabley get it cheaper but probably not the quality."
IL Homeowner
"They were easy to work with, pleasant, and not pushy."
Paula M.
Aurora, IL
"Iāve recommended my neighbors, and theyāve gotten Power Home Remodeling products as wellāroofing, siding, and guttersājust because I had it done on my house."
IL Homeowner
"Be careful with sales because they don't tell you about the 3-day termination clause. You will be locked into a contract when you are still shopping around. I felt like the salesperson was very deceptive."
IL Homeowner
"Their installation crew was horrible. The sales and customer service were excellent. The company needs to get better installation people."
IL Homeowner
"They were fast they were clean they were efficient"
Susan E.
Elgin, IL
"Very professional quality Craftsman. Top notch work and no mess left behind."
Andrew P.
SYCAMORE, IL
"People I dealt with were very knowledgeable about their product and you canāt beat the warranty lifetime on everything except my roof, which is only 50 years"
IL Homeowner
"Very professional"
Daniel R.
Chicago, IL
"Fast and worked around our schedule"
IL Homeowner
"Efficiency, on time, good customer service from the workers. I will give them 95 on cleaner."
Lystra A.
Matteson, IL
"Quality of Product and job completion"
Niranjana P.
Roselle, IL
"I have already recommended them to several friends."
Margaret C.
Chicago, IL
"The service and the work was super professional."
IL Homeowner
"Good product, guaranteed. Efficient workers, very mannerly. Thorough cleanup and explanation of each step. Good communication from the company."
Patricia B.
Homewood, IL
"They were very professional!"
IL Homeowner
"The first half is excellent: the appointment setter, salesperson, and measurer. The other half, there needs to be a point person with the installation. The app is misleading in the confirmation of the installation. Instead of contacting us every few hours, they need to provide an arrival time window."
IL Homeowner
"They are very nice and very pleasant to deal with."
IL Homeowner
"I was impressed with the work ethic from the crew."
Geraldine K.
Chicago, IL
"Their consistent and quick attention to my job assured me that they knew what they were doing and that I was in good hands. This was proven the day the job was done! Great crew of efficient, skilled workers and a beautiful result. Couldn't ask for more."
Deborah R.
Skokie, IL
"Salesperson (Nick) was honest and personable. Ryan (QA) during follow up interview was thorough and kind."
James J.
Libertyville, IL
"The work is phenomenal. Our project manager really made us feel cared for. He helped us prioritize what needed to be done. He was able to explain everything in a way that we understood."
Sarah M.
Lake Villa, IL
"Very professional. We are confedident that whoever goes with power home remodeling they will be glad they did."
Jeffrey G.
Beach Park, IL
"They came in and did the job quickly and nicely. They cleaned and it was all done in one day."
IL Homeowner
"Great product , great service, great install and came in 500 under original quote."
Phillip V.
Joliet, IL
"Knowledgeable staff and efficient installers. The window products are top quality. The bedrooms are very quiet now."
Karl A.
Palatine, IL
"When they came, the crew was fast and knocked out the windows and put them back in. What more can you ask for?"
Nijuana J.
LANSING, IL
"Very straight forward with what the product was and how the work would be completed"
Jason M.
Vernon Hills, IL
"Their work passed and they cleaned up."
Sol
Elgin, IL
"This is my second time using Power, and my second good experience. Actually, this is my third time using them, with an excellent experience. Excellent crew, they kept me in the loop of what was going on, and I had no issues at all. They are an awesome company to work with."
Kathryn
New Lenox, IL
"The guys did an awesome job. They were in and out in one day."
Cleophus R.
Chicago Heights, IL
"There was only a 70% accuracy of what was fulfilled versus what was promised to me by the sales person."
Sophia S.
Morton Grove, IL
"I have told friends of my satisfaction with the products"
Jeanne B.
Cary, IL
"If the installers did a better job the first time, we would not have required a follow-up appointment."
Ryan M.
Naperville, IL
"Communication between crew and office can use A LOT of work. Quality control never came out or called"
Gina L.
Romeoville, IL
"All of the guys who have been here have been professional, polite, & fast."
Ann T.
Berwyn, IL
"I was disappointed on the second day - we had a notice they would be here at 8, we waited until 9:30 and called they told us they were running late would be there at 11:30. No one had the courtesy to call and let us know. When they werenāt here at 12:30 we called again and was told 30 minutes again no one called us. They showed up at 2:30 took their lunch break and started at 3:00. In the mean time we paid for our dog sitter to keep overnight so he would not be in the way and he was dropped off at 3:00 defeating the purpose of boarding him. Not the way you do business."
Joseph B.
Addison, IL
"Use the same salesperson to the follow up visit in the future. Also, plans did not match original conversation, but it was made right in the end."
IL Homeowner
"The They always arrived on time and day promised and the job was finished when promised. We were never pressured into singing with them or when our bank loan took longer then expected they did a good job cleaning up when they were done"
Frances
McHenry, IL
"Professional from start to finish."
Dennis U.
Skokie, IL
"Salesman pressure strategy is infuriating. Should offer best price period."
James J.
Glen Ellyn, IL
"The salesman was not pushy. The prices are resemble, the crew did a great job and did not do too much damage to my garden."
Sandra G.
Elgin, IL
"I enjoyed every person I encountered along the different projects, everyone was very helpful & transparent. And quality of work & product has been top notch!"
Erica
Homewood, IL
"Timely , quality, good job of cleanup"
Karen K.
HUNTLEY, IL
"Clean job"
IL Homeowner
"Polite, professional, and did a great job"
IL Homeowner
"I REALLY LIKE THE WORK AND MATERIAL USED"
Carolyn D.
Forest Park, IL
"The siding was left unfinished due to shortage of materials and I just think it shouldāve been planned better to make sure that they had enough materials and couldāve completed the job completely instead of having to come back another day."
Deana
Lansing, IL
"Did a great job! Professional!"
Karen E.
Chicago Heights, IL
"Fast & efficient"
Brian D.
Country Club Hills, IL
"They did a very nice, beautiful job. I am happy and satisfied."
IL Homeowner
"They were professional, efficient, and nice to work with."
IL Homeowner
"Overall, I would recommend. I do think that the product and work itself are of high quality, though you do pay a higher price for this. The salesmen are very knowledgeable but be prepared to host them for several hours. Customer service is very satisfactory and you can apply for financing which is an added plus."
IL Homeowner
"The work that I had done two years ago, I had a complaint from the beginning that the bugs get in the screen in one window. I told the guy that came out to inspect it, that I can't have my windows open because they would get in. He said he's never heard of that before and said he'll check it. I had more windows done, and when the person came to inspect it, I also told him, but it never got done. They were supposed to be coming next week, so we'll see."
IL Homeowner
"On time and they leave on trace of the work, except for a new roof."
IL Homeowner
"Installer was friendly and very professional. I appreciate the fact that I can reploace windows that fail or break just by calling the company."
Laura R.
Lindenhurst, IL
"Cleanup was not very good"
David K.
Romeoville, IL
"Already have. Have other family members in need of windows and roofs. Told them no way of going wrong using your services!!"
Christopher P.
Tinley Park, IL
"Lying about a dumpster being on site, lied about salvaging 4 complete windows for my use on another project, my window wraps are 2 different colors on the new windows."
Andrew S.
Romeoville, IL
"All individuals were friendly, courteous, knowledgeable, and efficient."
Donna Z.
Lake Villa, IL
"To make sure they know what they are doing with wi.dows not having to call and find out"
George B.
Glendale Heights, IL
"They were able to get me new windows at a good price"
Emanuel O.
Bartlett, IL
"I have already recommended this company to one of my neighbors."
Jeremiah O.
Burbank, IL
"I would recommend them to a friend because they were thorough in explaining all of our options and knowledgeable. They also worked very fast and we really loved the app because it was amazing with all the pictures they took. The ease of communication at what stage they were in in the process was what I loved about the app."
Dana M.
Aurora, IL
"From the initial meeting to final walkthrough after installation, the whole process was quick and easy and all the people we met were professional and friendly. We highly recommend this company. Glad we made the investment!!!"
Craig J.
Bartlett, IL
"Good communication, job well done."
James V.
Glendale Heights, IL
"Less high pressure sales."
Duane B.
Schaumburg, IL
"Yes, neighbor already came by and saw the roof. He was very impressed. We gave him Powers business card we had. The only drawback was costs. - higher than other installers - but we thought what we were getting helped justify the higher price."
Scott S.
Glen Ellyn, IL
"From the initial meeting to the follow up theyvwere detailed and thorough."
Eric D.
Glen Ellyn, IL
"Power Home Remodeling had professional service, and I liked their quality of work."
Margaret V.
Crete, IL
"Every crew we have had is friendly, efficient and skilledā"
Gary L.
Libertyville, IL
"Friendly people, drone the sale person to the installers. Clean and fast, wonderful products. We enjoyed watching them install everything from the windows to the siding and soffit and gutters! Great job!"
Kathy K.
New Lenox, IL
"It was a wonderful experience."
IL Homeowner
"They showed up on time and were very clean and very polite. They answered all questions, and it was a good overall experience."
Jason A.
Big Rock, IL
"Good communication up to this point."
Christine K.
Lake in the Hills, IL
"Efficient work. No mess left behind."
Catherine D.
McHenry, IL
"Are you aware the work has Not YET BEEN COMPLETED?"
Lois C.
Mount Prospect, IL
"I would recommend them to a friend because they did a really good job and anyone would be happy with their service."
Keith A.
Justice, IL
"They've done my windows, gutters, and siding always. I have not had a problem with them at all. Perfect job completion and clean up, and they get back to me quickly if there is any problems quickly."
Judy B.
Flossmoor, IL
"To many text messages. Workerās were good."
Timothy R.
Downers Grove, IL
"Power Home Remodeling is professional and handles itself in a professional manner, including the crew that does the actual work."
William B.
Lake Villa, IL
"I hand over 40k in windows installed 6 weeks ago and now the window facing the street in my bedroom wonāt open and Iām told no one can fix it until December 16th, but Iāll wager that in the meantime you want your payment on time every month."
Kirby A.
Park Forest, IL
"The work was completed as described. The crews were mindful of our property and cleaned up as well as could be expected. After the roofing was completed two areas of damage were noticed, and the team owned the situation and worked to correct quickly."
IL Homeowner
"Put blinds back up after taking them down"
Lillie S.
South Holland, IL
"Power Home Remodeling was very professional."
Grady
Lansing, IL
"They were professional and courteous."
IL Homeowner
"The explanation about what they were going to do and how was very clear."
IL Homeowner
"The experience was good. They cleaned up and answered all questions. They were nice people."
IL Homeowner
"Super friendly and quick work!"
Alexis M.
Steger, IL
"You arrived before 7 am even you told me between 7:30 and 8:30. I was late to my job. After finished job you left trailer on my drive way, I put lot of effort to be moved."
Predrag C.
Palatine, IL
"The team was efficient and friendly and answered all questions and did a great job of cleaning up."
Nancy S.
Orland Park, IL
"On the whole the Power Home Remodeling experience I found to be very well thought out and executed in a very highly efficient and accommodating manner. From the very thorough and knowledgeable sales agents to the remarkable project application, they followed through on everything they said they would and I felt like they made it very easy for me the customer. I really appreciated the very quick completion schedule and the posting of the project documents including progress reports daily. My questions were answered promptly and scheduled work dates were followed meticulously. Very good communication throughout the project. I greatly appreciated your attention to my project, well done."
Jerome M.
Schaumburg, IL
"Timely professional politely"
Alex H.
Wheeling, IL
"The company is thorough and informative. They go above and beyond."
Kenyana W.
Zion, IL
"I was very happy with the work they did and the amount of time they did it. My house looks amazing."
Margaret E.
Zion, IL
"Kyle at Power Home Remodeling was a good sales representative, and he was not a pushy salesperson. Kyle was a very good person. He was concerned with whether or not I was okay with proceeding with the project."
Carolina L.
Joliet, IL
"Everything that was promised with Power Home Remodeling was delivered."
Christopher H.
Lake in the Hills, IL
"My experience was great with the people I interacted with from the company."
Yesenia
Gurnee, IL
"The service was great, the people were friendly, and they cleaned up. The product was of high quality. They were timely."
IL Homeowner
"Overall happy with the work and windows. Dissatisfied finding out once complete that my storm window covers were not brown. This was mentioned in the contract."
William I.
Chicago, IL
"I would recommend them."
IL Homeowner
"All good"
Keith K.
McHenry, IL
"Slider requires replacement since it does not close properly. Shipping damage is evident. The installers knew they were installing a faulty door. Strange comments were made which did not make sense until they left and I tried open and closing the door. Wait will be 9+ weeks for door replacement. I picked up at least 30 to 40 nails from walk way, drive way, and street in front of my house. (I'm not exaggerating) I have aluminum siding on house and when doing trim replacement, the installer was using ladder backwards without the guards leaving scratch (gouge) marks. It was too late by the time I observed this negligence. Crew that did trim were understaffed on a very hot day - not instilling confidence as a customer. No drop cloths were used on deck by trim contractor or the window contractor. I scrubbed caulk smears off deck boards that are less than 3 years old. During the window replacement, a Quality Assurance Manager visited and it was quickly evident his true purpose was to hard sell me on roof and siding. If I knew this, I would never have let him in my attic. He pulled or punched a hole in gable WRB lining for picture to show me inferior insulation. I was up there previously and there was no hole. The roof estimate quote started at 41k and when I said no twice it came down to 27-29K. All credibility was lost - and carrying a business card as Quality Assurance Mgr is misleading to the customer. How would you feel?"
Jerry R.
Grayslake, IL
"They did everything the way that they promised. They did it in one day and were neat. I have no complaints."
Richard J.
Wonder Lake, IL
"They were very professional!"
Francisco Z.
Rolling Meadows, IL
"I would recommend as i feel we had several companies out, and i feel Power Home provided more information."
Brian R.
Tinley Park, IL
"They were very good workers. They were fast, clean, neat, very personable. Overall, they were very good."
IL Homeowner
"Communicative process"
Jessamyn L.
Mount Prospect, IL
"They did do a good job installing the windows and showed us and explained how they worked just didnāt like how he went about my damaged wall but glad they were able to fix it"
Anthony M.
Romeoville, IL
"I thought they did quality work, very quick and efficient. Power was very transparent in letting us know what they were going to do. Over all, they did a great job."
Michael B.
Zion, IL
"Great deal, extremely professional and informative people, fantastic windows and warrantiesāwhat is there not to love?"
Jaime
Riverside, IL
"I have no problem with the final results of the work. I had some communication problems with them, and the quality assessment man never showed up for the siding review."
IL Homeowner
"Power Home Remodeling was very friendly. We were able to talk to them. They were very knowledge with regard to the presentation."
IL Homeowner
"Great work"
Robert G.
Ingleside, IL
"Power Home Remodelingās product is good, but the service is not so much."
IL Homeowner
"I don't like the way they measure the windows."
IL Homeowner
"Everybody with Power Home Remodeling was respectful and nice! They explained things in detail. I am a satisfied customer."
Carmelo F.
Chicago, IL
"The Team did a Wonderful job. Yes!"
Hope S.
Crest Hill, IL
"Overall, it was one of the smoothest transactions Iāve ever been apart of. The gentleman that first quoted us was extremely knowledgeable and helpful. He didnāt come off pushy and made the decision a no brainer for us. Then the install was so fast. Having a toddler and dog at home made me nervous at first but he was never in the way and was so fast. He cleaned up after himself which was great to see."
Alexis M.
Lake Villa, IL
"From the first"
IL Homeowner
"I am really satisfied with Power Home Remodeling."
IL Homeowner
"I felt that Power was very thorough with explain the various options and looking at everything throughout my home."
James Z.
NAPERVILLE, IL
"Instillations were everything I could ever hope for. I eagerly await winter for lower heating bills and no ice dams"
William M.
Morton Grove, IL
"The crew were very efficient doing their job. The cleanup was great."
Stanley K.
New Lenox, IL
"Work is great. Dealing with corporate types is exhausting"
Diane H.
Westchester, IL
"They were efficient and completed the job on time as promised."
Clifford W.
Chicago, IL
"Everyone I talked to was incredibly personable and very thorough in their explanations, and even the one person who just came to pick up the leftover stuff stopped and talked to us to make sure we knew exactly what was going on."
Barbara C.
Bartlett, IL
"What I have had done so far was very professional. They thoroughly took the time to tell me what was going on."
Jane G.
Chicago, IL
"Power Home Remodeling offers great service and staff."
Ramon R.
Oak Forest, IL
"While time will tell as to whether or not the products stand up to the test of time, they appear high quality. Scheduling, Installation and everything was fast and easy. Most importantly, when something did go wrong it was fixed without argument or hassle."
Jonathan S.
Steger, IL
"None, this is the second time using them, they are good."
IL Homeowner
"The crew was professional and friendly and here on time. They did a very good job."
Ronald W.
Lee, IL
"Mike was literally our favorite person!!! Very understanding he just felt like family. Window placement was very quick!"
Adriana
Aurora, IL
"Everything was easy and professional"
Jill P.
Brookfield, IL
"Bad customer service trying to get an issue fixed and"
IL Homeowner
"We had three projects completed. Roof, gutters and siding. Each took a day to complete. we were very impressed with all three crews. They definitely knew their job and gave it their all. There was no mess left on the grounds to pick up after they left. We are truly impressed and would recommend Power to anyone in need for home renovation."
Sadrudeen A.
Bolingbrook, IL
"They were very thorough, very professional, knowledgeable and did a wonderful job putting the windows in! Would definitely recommend them"
IL Homeowner
"thay did not dp a good job on cleaning up . I found large lead in three places in my yard"
Henry L.
Palatine, IL
"I would recommend them to a friend because they were very professional, cleaned up very well, paid to attention to detail, and also had a quality manager here while the work was being done so they could make any adjustments needed. It was a very pleasant experience."
Thomas
Aurora, IL
"Power Home Remodeling was super helpful, and I had multiple great experiences."
Serena A.
Romeoville, IL
"Poor quality in work and product extremely unsatisfied and their customer service is a joke weāve called 3 times about our roof after they were done and no one came out and our window screens fell out SAME day of installation. Extremely unprofessional workers also"
Caitlin F.
Geneva, IL
"Professional, Friendly, Knowledgeable. Ask questions and they answered me. They took all the time I needed. Call them if you need windows,they will do the job right."
Michele S.
Park Forest, IL
"there was great communication and no pressure. they understood what we wanted and needed"
MaryJo U.
Morton Grove, IL
"Power Home Remodeling did great work. They were friendly, spoke clearly, understandable, and cleaned up behind themselves after the work."
Lawrence S.
Chicago Heights, IL
"They put case window in the wrong way"
Gloria H.
Park Forest, IL
"Your sales approach needs improvement. It is very annoying that you need to haggle for a price"
Michelle D.
Wheeling, IL
"They were professional. It looks beautiful. They were courteous. The follow through was great."
IL Homeowner
"Work was completed in a timely manner. The workers were very professional. The workers cleaned up the mess made."
Gordon W.
Matteson, IL
"I was shown a wide variety of choices and was given ample time to make my decision. The installer was very professional and had to make some accommodations since I have an older home. The Power employees were very knowledgeable in explaining the process and met my satisfaction during the installation and cleanup."
Vicki G.
Elgin, IL
"Professionalism, punctuality, skilled labor, cleanliness after work was complete , brand name Pella windows"
Mary M.
Chicago, IL
"The quality of the product and the work."
David Z.
Wauconda, IL
"Doors: One of our doors was dented right off the truck. The quality assurance agent said he would get a new slab ordered right away. I called after a couple weeks to get an update on the status of the replacement. The replacement slab was never ordered. So, they put in the order the day I called. The deadbolts were not installed properly, there was a gap left un-caulked at the bottom of the door, and the doorbells were not put back, so we had to have the crew back out to rectify. The crew also took the instructions for the locks, which included key codes. This is a security risk. Our other door is not installed properly. The seal is ineffective as there are gaps between the door and the frame. Light can be observed shining through. Also, it does not close flush. The earliest I was told someone could come out to fix it was months away (essentially, the same time our replacement door is scheduled to arrive). Gutters, soffit, facia: Overall satisfactory, though not transparent enough about the drip cap. Also, a section of shingles were lifted and we were told they would settle back into place, however they have not and it has been almost three months. A pallet of materials was left in our driveway and was picked up over a week later."
William
Oak Lawn, IL
"Everyone I worked with at Power was very professional. The work was done in a timely manner. Everything looks great. I had windows done. What else to say"
Lynn P.
Lyons, IL
"The work kind of speaks for itself."
Joshua M.
Chicago, IL
"They did a very good job. Everything looks good."
Fannell M.
Glenwood, IL
"Quality products and service"
Dhavalkumar M.
Palatine, IL
"I thought everything went great with my project."
IL Homeowner
"Power Remodeling is a good company, but one thing I didn't like they were their workers because they didn't do the job the way I expected, but people came and talked to me. I'd give the company 5 stars, but their workers I'd give 3 stars. In my paperwork work, they claimed they'd put in the wood, but they didn't, which was a lie. I took a picture of the two windows that were the only ones done. When you put something on the paper, you have to swear under oath that it was done, but don't lie and say you put the wood here when no wood was put in the window. They just put in the āprotecting water,ā and I didn't appreciate those kinds of workers in my house."
IL Homeowner
"I like their timing and speed. The guys arrived in the morning even earlier, worked with no breaks, not even small breaks, nothing. They were organized and done so quickly. I was very impressed."
IL Homeowner
"The people were very helpful. They took care of any mistakes."
Sue L.
LIBERTYVILLE, IL
"Less than a week of completing the job, I do not have 100% confidence in them."
IL Homeowner
"They were very good explaining what needed to be done and how they were going to do it."
Lucille M.
Hazel Crest, IL
"They did everything within a short amount of time. The work was completed to my satisfaction. They were really good to work with, and they followed up very well."
David S.
Palatine, IL
"They are a very good company. They are professional and provide a quality installation."
IL Homeowner
"Very detailed and great work"
Brian D.
Aurora, IL
"Every time I have had them out, which has been several times, everything has gone wonderfully."
Canterese M.
Crest Hill, IL
"From start to finish of our project we couldnāt be happier. The communication was the bestā¦ work was great"
Margaret W.
Steger, IL
"PHR is great!"
Robert C.
Des Plaines, IL
"I am likely to recommend Power Home Remodeling to a friend because I am very satisfied."
Judith
Aurora, IL
"Great products. Knowledgable installers."
Dominick Z.
Westchester, IL
"I am likely to recommend Power Home Remodeling to a friend because the crew that was out here for the roof and gutters were very professional and very good, and it was a great experience."
Francis F.
Chicago, IL
"We have had like 4 people stop and ask who did our roof, and that is who did our roof, Power."
Rosaria L.
Broadview, IL
"They did a very good job. Everything was fantastic. It's good so far. Their customer service was good."
IL Homeowner
"The company overcharges."
IL Homeowner
"Took way longer than advertised, work had to be redone due to rotted siding (that was pointed out prior to work starting) being covered up, sloppy cuts, trampled/broke branches on landscaping, nails and trash all over, found box cutter blades stuck into deck railing as opposed to being disposed of properly, mostly upset with the fact that if I wasn't there to catch the rotted sidding being covered up I would have never known, makes me wonder how many people have had that happen on their projects"
Thomas J.
Westchester, IL
"Everything was according and spot-on with their communication for what they would be doing with us."
IL Homeowner
"I just think they did a really good job installing everything. It was a good experience."
Mary K.
Bridgeview, IL
"Impressed with the speed and quality of service. Staff at all levels were respectful and professional."
IL Homeowner
"Very quick"
IL Homeowner
"The process is tedious, and attention to detail is missing from all the steps."
IL Homeowner
"Very professional and informative"
Maria D.
Northlake, IL
"I would likely recommend because of my salesman and and if looking to get installed quickly"
Dave C.
Lake Villa, IL
"My first experience with Power Home Remodeling was back in 2022 with Scott Jeter and another associate (I forgot his name). They were very thorough and professional so when I was ready to move forward, I knew that I wanted them to do the job!"
Shequita S.
Bartlett, IL
"We had siding, gutters, roof, and sliding glass door replaced. The workers and work done was very good."
IL Homeowner
"They did an excellent job. They backed their work. I am quite satisfied with them."
IL Homeowner
"Metal frame inside the window and the life time warranty are big selling points"
Norman O.
Chicago, IL
"Workers were courteous and did a fine job."
Harry T.
ARLINGTON HEIGHTS, IL
"They explained everything in detail about the work they were going to do & did not rush on anything."
Jose D.
Chicago, IL
"Power Home Remodeling was very professional. The process was very smooth and easy with no hassle."
Jason W.
Aurora, IL
"The sales people were great but when the installers came, the fell way short of my expectations. They lacked communication skills and that led to them having to redo the job twice."
IL Homeowner
"From the estimate with John, through the install with Joe and his crew, to the checking up on things with Brett, and to the fixing of some ceiling issues with Ryan, I couldnāt be more pleased. I canāt forget Sam answering questions along the way. Everyone was totally awesome!"
Karen A.
Tinley Park, IL
"They do good work, work fast, but mess prep, post project cleanup and overall costs of materials and labor need to be seriously looked at. The product are good, the rest needs serious attention and work to correct."
Michael B.
CARPENTERSVILLE, IL
"I am very satisfied with their work and especially with the lifetime guarantee, which is a very good point. It was a professional job. I am so happy with the way the windows, sliding door, and gutters came out. I am 100% satisfied with their work."
Ricardo M.
Carol Stream, IL
"From initial contact through estimates and delivery of services, Power was 100% efficient and professional."
Holly O.
Grayslake, IL
"Power Home Remodeling was wonderful. They installed everything greatly, they were polite, and cleaned up very well."
IL Homeowner
"Yes I would recommend based on quality of product and installation, however, most of my friends would not like the overbearing initial sales pitch."
Thomas K.
Arlington Heights, IL
"Concise, friendly, experts"
Amber S.
Peotone, IL
"Yes, would recommend Power Home Remodeling to friends and family"
Laura M.
Chicago, IL
"Power Home Remodeling did a great job."
IL Homeowner
"We have a few concerns that still need to be addressed. We were asked about clean up and if we were happy before the project was even half way done."
John E.
Aurora, IL
"Professional, courteous, responsive, quality materials and great installation crews."
Kevin K.
Crestwood, IL
"We were very pleased with the company and there windows. We're glad we had them for the job."
George A.
LAKE VILLA, IL
"Nothing."
Dolores P.
Elk Grove Village, IL
"Ricky and his talented crew did a phenomenal job, paid attention to detail and was meticulous in their clean up!"
Renee C.
Algonquin, IL
"I referred family members already."
IL Homeowner
"Other than the trim crew severing the connection to my AC unit it was a flawless installation, it was lucky that I was an ABC member and it didnāt cost me anything to get it fixed. There were other issues that occurred due to this, but did not fall under the contractual obligations of Power."
Kristopher M.
Hanover Park, IL
"They do quality work and finish in a good amount of time."
IL Homeowner
"We had a great experience with them. They were fast and efficient."
IL Homeowner
"The warranty is a big plus. The cleanliness of the site and the choice of trying to install during a storm was a drawback."
Katie R.
Bolingbrook, IL
"Very professional customer service was great NA"
Jacqueline W.
Broadview, IL
"I will recommend to a friend because they really did a great job on installing the windows and cleaning everything up. Iām very satisfied with the results and quality of the product."
IL Homeowner
"I'm not sure I would recommend them to a friend because they did good work, but I had an issue with the second salesman. The initial salesman was a good guy. He was honest and upfront. I didn't like the aggressive resale guy that came in after. He told me he was quality assurance, but he was basically a salesman. He came into my house, walked around the outside, and in the attic, he tried to sell me gutters when I hired them to do windows. I didn't care for that and told him to save his breath. I don't want to hear about gutters when all I wanted were windows. I do home improvement about once a year, and he kept pestering me. The first salesman was fine, 100% great, and we only talked about windows. He gave me numbers and showed me everything I'd be getting. Thank you for that. The second guy said he was doing a follow-up and he was really aggravating. I let him know that he is frustrating me. I guess he was on a commission to get more money out of the project. I know he was just trying to do his job and I didn't want to badmouth him. I was disappointed with the job because they didn't run a razor or score where the old windows came out. It ripped a little bit of my paint off and now I have exposed wood and I have to find the exact matching rating color. The windows are great quality, though, and there's a sound barrier and insulation. The windows are wonderful. The workers were very good, nice guys, and very accommodating, but like I said, he introduced himself as quality assurance, but he was basically a hard salesman."
IL Homeowner
"Wonderful experience down to the install. Need an experienced project manager on site to oversee unskilled laborers. Caulking job looks like a kindergarten finger painting job."
Robert C.
New Lenox, IL
"The only issue was, the sales pitch. The guy would not leave our house, and I just off of work, but he kept talking. It's a project that we had to do, because of the warranty, that's why we went with them. Other than that, I know we overpaid a bit, but because of the warranty on the windows, they had to replace everything due to the caulking done incorrectly, but that was it."
IL Homeowner
"The presentation for the windows was very effective. The install was quick and the people were professional."
Johna E.
Steger, IL
"They did an awesome job. I love that they cleaned up behind themselves definitely respectful will definitely refer them"
Sylvester T.
South Holland, IL
"The guys is very professional, they come over in time ,and they did very good job with the demolition and installation of all the windows!!!"
Valeriy R.
Wheeling, IL
"They are extremely thorough, quick, honest, upfront, and trustworthy."
IL Homeowner
"I was pleasantly surprised by the quality of the individuals Power Home Remodeling sent to perform the work on my home, and I appreciate their attention to detail both during the installation and cleaning up. They did a really good job."
IL Homeowner
"I feel like the work was fine, but there was some trouble with the customer service and professionalism of the crew."
IL Homeowner
"Good product. Good customer service"
Caroline V.
Crystal Lake, IL
"From the very first meeting with Power Home Remodeling, I was impressed by their professionalism and genuine care for their customers. The initial consultation was thorough, with the representative taking the time to explain every detail, answer all my questions, and help me choose the best options for my home. Communication throughout the process was excellentāthey kept me updated at every stage and made sure I felt confident in each decision. When installation day arrived, the crew was punctual, courteous, and incredibly efficient. They worked quickly without cutting corners, and their attention to detail really showed. just beautiful, high-quality windows that exceeded my expectations. From start to finish, the experience was seamless. Power Home Remodeling delivers exactly what they promise: outstanding products backed by top-notch customer service. I would absolutely recommend them to anyone looking to upgrade their home."
Roxanne G.
Winfield, IL
"The guys who worked in the project were great.!"
Luis
Westchester, IL
"I like the job because was everything in the same Day and was clean, neet"
Luis M.
Sauk Village, IL
"Team were polite, worked well with each other. Very effiecent. Was very impressed with their skill levels. Plus repaired the problem with the front window which hadn't been fixed in weeks. I would highly recommend these guy's to other customers."
Don C.
Tinley Park, IL
"They were all professional and a job well done"
David O.
Oak Forest, IL
"Definitely. In fact I have told friends and neighbors about the quality of their services."
Joel N.
Buffalo Grove, IL
"Eficiencia en el trabajo"
IL Homeowner
"I would recommend them to a friend because the installation went great, but they left excess material on my driveway for a week now. I called them twice to get it removed, but they still haven't removed it."
IL Homeowner
"I am still waiting for contact back about a small problem. The front door has light shining through it after my blackout blinds were put up."
Darlene L.
Franklin Park, IL
"They weren't perfect butt they did good work. I'd rate them pretty high and recommend them. I was a roofer so, I have background in the trade."
IL Homeowner
"We would recommend Power to anyone looking to improve their home"
Judith G.
Tinley Park, IL
"I am giving Power Home Remodeling a 3-star rating because they are a little expensive."
IL Homeowner
"Everything has been great up until the most recent project for clean up"
IL Homeowner
"I liked that the problems were pointed out to me and I could see the extent of the repairs that needed to be made."
William D.
Saint Charles, IL
"Wasnāt satisfied with completed work and called several times and each time was told the job was completed as best it could be done. I even sent photos of the parts that were dissatisfying. The company finally sent a representative who agreed that the job had been completed shoddily. It was done better within a week."
IL Homeowner
"Michelle was great on the first phone call and so were the sales team and the workers"
Joseph A.
Naperville, IL
"The whole process was very smooth and quick."
IL Homeowner
"The clean up was awful. We found +/- 59 nails on the property and Power as of today has not collected the unused materials left on my driveway and lawn."
IL Homeowner
"Communication for the most part was good and organized prior to the projects starting"
Robin A.
Lombard, IL
"The roof guys were fantastic. They were here early, worked hard all day long and finished it in one day very satisfied with the roofing crew."
Brian L.
Wood Dale, IL
"Thus far we would caution a friend you make sure the Q/C team comes after the installation and make aware there will be more sales pitches coming their way."
Matthew H.
Wauconda, IL
"Easy to work with Power. They arrived when they said they would and completed the project the same day."
Adrian T.
Crystal Lake, IL
"They made the entire process easy, from contacting the association, and to getting the permits that were needed. The guys who did the installation were fantastic, clean, left no mess at the end, and made sure everything was perfect."
IL Homeowner
"I never rate anything a five, because once you get the product and see what it is like, sometimes you are disappointed, and sometimes you are very satisfied."
Rebecca M.
Joliet, IL
"It was an easy process."
Lisa H.
Romeoville, IL
"Quality work, professional staff, stand behind their work."
IL Homeowner
"They did a great job and answered all of my questions before during and after the remodel"
Jennifer H.
Wauconda, IL
"There are some problems that we've encountered. The wrong window was ordered, a damaged window came in, another window was damaged. They're a good company with good pricing, but as far as having to wait fo rthe correct window, I am still waiting on two garnishes, two half windows to come in and get it solved."
IL Homeowner
"The person that I spoke to in the initials stage with Power Home Remodeling I have tried to contact on several occasions and have been unable to reach them."
IL Homeowner
"We found the whole process with Power Home Remodeling satisfactory."
David C.
ALGONQUIN, IL
"They are professional and timely."
IL Homeowner
"The pricing was great, and the staff was very professional."
Robert F.
Montgomery, IL
"I am likely to recommend Power Home Remodeling to a friend. The team was great from start to finish."
IL Homeowner
"Overall, from the sales guy to the installation I was very satisfied with Power."
Michael C.
South Elgin, IL
"Additional costs were brought to my attention during the work and some were to have been identified during initial scope."
Phillip L.
Chicago, IL
"Communication was lacking due to problem at the install before us. We had to make several calls to find out when they would be arriving. Other than that, the crew was pleasant and clean. The quality control tech was communicative, personable and helpful. I have already recommended to a family member and they were very happy with the install."
Sandra A.
Schaumburg, IL
"The work done was quality and timely. All employees were professional. I way overpaid though, and that is due to sales tactics to rush or scare me into making an immediate decision."
Erin R.
New Lenox, IL
"Everyone was so profesional."
Elizabeth S.
Evanston, IL
"Good quality windows. Friendly employees."
Lauren P.
Palos Hills, IL
"Our sales representative Nick Spoerke was very attentive and polite upon the first meeting. That was the first and last pleasant interaction we had. We originally scheduled the work to come out for 8 am on the designated date, which he assured they would be there on time. Since it was a work day, I stayed home to meet and wait for them to get started and then would leave to work after they introduced themselves. They did not show up until 10:30. When calling Power to ask for an explanation, an office associate stated āwell they should be there between now and 11.ā That is not what we discussed nor what was promised to us. When explained that I had stayed home from work he replied āwell just go into work.ā He was not kind when speaking and was audibly annoyed with the phone call. That was the first issue. Then during the day, I received a call from Dennis with Power to ask me what āour plan wasā since there was āconfusionā amongst the two men doing the work. I asked how could there be confusion, we scheduled to have our TRIM and GUTTERS to be replaced. He explained the āteamā at my house did not have a clear idea of what they were supposed to be doing there. I immediately asked them if they spoke with Matthew, the primary listed on this account. He stated he would call him and explain, which he never did. That was an immediate red flag. The communication could not have been more twisted between us and this entire organization. That was the second issue. Later that night when the two sales consultants came by to review the work that had been done (and tried to upsell more service of course) and I had mentioned this phone call, especially how strange it was that I would receive one with that questioning, they could not find any notes or anything documented about it in your system. Which is extremely alarming, since he addressed me by my NAME and mentioned our home address and location. I expressed how unsettling and annoying this was to receive and they could only tell me they had no idea who would have called me to ask this. Three gigantic red flags all in one day, I would not recommend this service nor company to anyone."
IL Homeowner
"The only thing that I found was an issue with the caulking. I did not realize it until the other day. I typically only use one of my double doors and keep the other locked in place. However, I had to use both doors to remove some furniture out of the house. They caulked the top of my second door to the door frame. I ended up actually tearing the caulk when I opened the door. Other than that, everything else was pretty good, just small issues like that."
Christopher M.
McHenry, IL
"They were efficient with their work. They performed the work that was scheduled."
Robert S.
JOLIET, IL
"I felt like there was a tad of a lack of follow up a few times"
IL Homeowner
"When they come into the home, they say an hour, and it was three hours. The extra hour is probably for the paperwork, but that should be about 10 minutes, but not another hour. Then he came to check on the work, and it was another two hours. It is an abuse of my time and a little overkill."
IL Homeowner
"They did such a good job, they were on time, and clean"
IL Homeowner
"Our project manager was awesome. Brett was very responsive with our issues. I would give him 5 stars. The roofers originally did not do the best job especially towards the end of the project. They seemed to rush to finish it up. Brett had to come out and have parts redone."
Kimarie W.
Gurnee, IL
"Communicate better with each other and village"
IL Homeowner
"I have already referred them"
Celeste
Arlington Heights, IL
"Good price for what seem to be quality windows. Fast installation."
IL Homeowner
"Great Costumer Service"
Anthony C.
Franklin Park, IL
"I love the windows that I have gotten from Power Home. They are beautiful, easy to operate, and able to let in the fresh air."
Deborah W.
Matteson, IL
"I thought Power Home Remodeling was very courteous, fast, and did a great job."
Judith W.
Waukegan, IL
"Setting everything up was very easy. Our sales person, Christopher Washington was very friendly, personably, knowledgable, and spent all the time we needed to feel comfortable with our purchase."
Emily B.
Romeoville, IL
"The only improvement that they need to make is getting the excess materials off of the clients' property. I have had a terrible time getting them to pick them up. It has been two weeks and the materials they did not use are still sitting in my driveway."
Linda G.
Winfield, IL
"The price we paid for our projects felt steep against the quality of service we received due to issues from failed inspections and attention to detail issues. This is on two projects windows and soffit/gutter."
Rajeshkumar P.
Hoffman Estates, IL
"You have the best customer service. Iām very pleased so far."
Christine L.
Algonquin, IL
"Iād recommend."
James B.
Chicago, IL
"There have been multiple mis miscommunications between, the sales people and workers, and instances where work has been incomplete or needed to be redone."
Soran B.
Bolingbrook, IL
"Very good overall."
Christine W.
Oak Park, IL
"Disappointed in a couple of areas."
IL Homeowner
"First off the caulking is still incomplete, I can send picture ms if you would like. I have assigned this to my husband to follow up as I have reached my max with your company. I feel as though you are customer service last, sales first. I was sold the opposite. I hope power proves me wrong somehow."
Jeremy L.
Mundelein, IL
"The project was quickly and efficiently"
IL Homeowner
"I would recommend them because I had a great experience with my windows and gutters. They were thorough and cleaned up and did great work and resolved issues that we were having before the new gutters and windows."
James M.
Chicago, IL
"Prices for roofing double what others charge"
Jeanne L.
Round Lake, IL
"It was excellent service."
Maria M.
Plainfield, IL
"Power Home Remodeling left my brand-new windows filthy. They did not disclose the size of the new windows. We had to spend more money purchasing new window treatments because the old ones did not fit. They thought the old blinds would just go right up. Power also installed a cracked window and have to come back out to replace it."
IL Homeowner
"I only had one one problem my screen to the patio door was loose"
IL Homeowner
"Overall, they made the process really easy and simple."
IL Homeowner
"Everything was fine. I would say to people to ask questions and be specific, and everything will work out."
Gregory N.
Round Lake, IL
"It's always good to tell someone there is a company that does beautiful work and a lifetime warranty guarantee to their perfection."
IL Homeowner
"I believe everybody was very professional in every aspect of it. They use Extreme Innovations for the financial aspect, and I don't know why they are not open yet, and it is 10 o'clock."
IL Homeowner
"We had an arched window, and they were not able to properly fit the window in that arch. It was an ongoing problem to try to get something to fit into the window. I had to take time off of work several times and that was a real problem. The rest of the windows were simple windows and went in quickly. They were never able to get the arched window in right."
Patrick F.
New Lenox, IL
"They were very professional and cleaned up when they finished"
Joyce S.
Zion, IL
"Installation was good, project completion inspection was the issue"
Elena P.
Chicago, IL
"Il love my windows and the great job the crew did, too soon to tell about the attic install.However the installer did a wonderful job, This summer will be the tell!"
IL Homeowner
"The product is extremely high quality. We noticed an immediate improvement in our home environment after replacing all of our windows."
Cynthia K.
Plainfield, IL
"They have a team of dedicated professionals to service customers for all stages of the project."
Mun
Dundee, IL
"I had some work done on my house. At first everything seemed good. The representatives were able to address all my questions. Unfortunately while they were working on the house on of the workers stood on the rail of my deck instead of using on of the multiple ladders around him. When they came to check the work I addressed the issue with the rep. I explained that the rail was loose due to them using it as a ladder. The rep offered to do what I call a quick fix. He was going to caulk the rail and put screws into my house (siding) to secure it. I told him that i did not want them drilling into my house! I had to push for the damage to be handled appropriately. They called constantly attempting to get me to sign the paperwork, to which I refused until the issue was addressed properly, almost 2 months later. I also was livid because after they had their crew come back to touch up some of the work, there was not a clear list of things that they needed to address. I had to explain it to them and that was a challenge because there was a language barrier. I had to call the office to get that straightened out. Then they sent a rep to check that work, at least that is what the rep said. He came in and again the porch damage came up. I told this man that I didn't want anyone touching the porch and that a different rep was handling the issue. This guy asked to take pictures of my porch then proceeded to walk back through my house without saying a word. I decided to go see what he was doing. He went to his truck and grabbed a caulk gun. I asked him what he was doing.and he responded that he was going to caulk the deck. I became irate and asked him to leave. I told him from the start i DID NOT WANT HIM TO TOUCH THE PORCH! I called the rep who had been my contact through most of the project and he told me that man wasn't even supposed to be at my house. Overall this was not a good experience. The lack of communication and what felt like shady dealings was terrible. One rep would tell me one thing then I would talk to someone else and they would have something different to say. They found a quicker way to compensate my damage but only because they wanted my job in the books for end of year tax prep."
Sarah
Streamwood, IL
"I had windows in 3 bedrooms redone and thereās an issue with EACH room!!!! One screen bent, one missing weatherstripping, and one cracked!! Ive reached out and no one will return a call. Disappointed to say the least."
Anthony B.
Bartlett, IL
"The company was open and honest. Great quality in their work. Was extremely happy with the outcome."
Kimberly P.
Chicago, IL
"I found Power Home Remodeling to be everything they said they were. Reliable, accessible and professional."
Margaret N.
Elmhurst, IL
"The overall experience was exceptional. I felt like I would be well taken care of and was throughout the process."
Crista M.
Alsip, IL
"They are a very hard sale, and they really push for the sale."
Craig H.
Morton Grove, IL
"Good customer service and good products!"
IL Homeowner
"My first impression is solid to recommend all were very knowledgeable and professional. Was just starting out for a future project which quickly turned into asap project because I was extremely pleased with quote and confidence of this team."
Jane P.
Alsip, IL
"Would definitely recommend them to everyone we know."
Melissa M.
Worth, IL
"Very professional and honest. They never tried to oversell a product. The windows are fantastic. No draft and the sound reduction is noticeable. Pricing /Financing is affordable."
Thomas
Chicago, IL
"Power did a lovely job our home siding, soffits and gutters. The cost is higher than some, but the quality of the product and work is excellent."
Thomas H.
Plainfield, IL
"We needed the work to be done so very convenient and respectful"
IL Homeowner
"Power Home Remodeling is excellent. They are very nice, and they get the job done in a very timely fashion. We are very pleased with their work and the windows."
Shelley W.
Chicago, IL
"Having had an excellent experience with Power 4 years ago, I engaged them again for a larger project--replacement of 15 windows and my front door. From the start, the initial assessment with Spencer was seamless and thorough. He has incredible knowledge of the product line and the options for each of my windows. He noted the styling choices and was able to match the windows which were being replaced--there was no need to compromise on anything. I was thrilled to hear about the partnership of Power with Pella. The addition on my house had several Pella windows which held up extremely well from the original construction project of 30 years ago. To be able to replace them with quality Pella windows again was a bonus. This was the first time I was having a door replaced. I loved the simulation which Spencer was able to provide to determine which style of door would compliment the house. We reviewed color options as well as glass window options. The simulation allowed me to make a bold change, shifting from a white to black door. I appreciated the time which Spencer invested in reviewing my options for various configurations of the work as this was a major effort. As my previous project involved a long wait time for materials. I had expected that I would be planning an installation in the early spring. When I heard that the partnership with Pella allowed Power to have all the windows and doors within a few weeks vs. months, I was excited to get the entire effort scheduled to be completed in one round as soon as possible. From the initial assessment to the installation -- 4 weeks! Spencer introduced me to the app where everything for the project would be available -- "Project Pulse". This new app had all the pictures of the windows and door which would be replaced so that I could verify those details. It also contained the door simulations, documentation, and installation schedule. There were many pieces to keep track of and the information in the app made me feel very comfortable about the project details. I also noticed that my project from 4 years ago had been synched up as well! Jordan arrived a few days later to do a deep dive into the initial assessment provided by Spencer. Jordan analyzed each window and verified the specifications for 2 door replacements--front door and garage side door. Jordan reviewed the specifics of the garage structure and identified the reasons that there was not a good fit for the replacement options with Power. Jordan explained the reasons and showed me the obstacle structure inconsistent with traditional garage structures. I was very impressed by the honesty and integrity of the Power organization to be forthright with a finding of this nature. Jordan further reviewed the details for the front door and clarified the choices for the glass interior framing. Once again using the simulation software, he was able to explain the scenario and demonstrate the options which were most fitting for the door. I was very pleased with the adjustment as it actually enhanced the overall look of the door. Jordan was thorough with his review and spent ample time ensuring that my order was perfect before his departure. The day before the Power project start, I had another organization, Marshmallow Streaming, onsite to install a Ring system. Part of that system was a front door bell, just outside the physical door structure being replaced the next day. The electrician from Marshmallow detected that the old wiring to the original doorbell had lost the strength to support the new doorbell and a new wire would need to be run. In order to minimize cutting into my walls to run a new wire, he noted that the extraction of the door would provide the path for the new wire to be run seamlessly to this external area. With this idea, I called the 'Project Hotline' (as I called it!), the direct number which was provided to me for questions specific to my project. The electrician spoke with Joe at Power regarding the situation. An arrangement was made to coordinate the two efforts--once the door was extracted by the Power installation team, there was time allotted for the electrician to run the new wire. As a consumer sitting between two vendors, I was absolutely blown away by the professionalism offered me in this difficult situation. Joe provided a timeframe for the electrician to return the next day and partner with the installation team. The installation team was incredible. I am still in awe of the professionalism as well as craftsmanship applied by Chris and his partner. The 2-person team completed the entire project in one long day. Despite the cold December day, they worked quickly to swap out the windows and seal them. I looked very closely at each window and noted the very smooth application of the sealant---beautifully applied. Importantly, there was NO impact to any of the newly painted interior frames where some of the windows were being replaced. I had anticipated some touchups might be needed inside, however--everything was left in pristine order. The front door replacement portion of the project was a work of art. A very deep, old door structure, the original for the house, was being replaced for the first time. The attention to detail on refitting the space with the more efficient Pella door was done very methodically. I watched the process as it was done in multiple phases. There was a heavy plastic sheet over the entrance to my door to limit the cold exposure in my home. The outside casing was completed last. Due to the deep door pocket, the installation team created an elegant black frame to account for the gap on the exterior. It is impressive how much this extra touch of workmanship allows the door to look even more elegant. For the inside of the house, new trim was installed. The installation team did all the cutting out in their truck so I didn't hear the prep work, but saw the end result as the interior frame was completed. Beautiful edges match up to create an impressive interior look. I am so very pleased with everything--from the assessment to the installation. Based on my experience, the Power organization takes everything they do seriously. The professionalism demonstrated to me in each phase of this project has been exemplary. Thank you again for the great experience!"
Denise J.
Chicago, IL
"The whole process was very nice; from initial conversations to the end, we were kept informed, and the people were very courteous. Clean-up was nice; it was a nice process all the way through."
David K.
Winfield, IL
"Our house looks wonderful. Great job!"
Nicole G.
Plainfield, IL
"I do not like being rescheduled 2x. iI have the window project that was rescheduled and the gutter project that was also rescheduled. I had to take time off from work each time and it is not easy to schedule time off my work. Itās a good thing I didnt put 2 stars - i was so tempted."
Joy E.
Buffalo Grove, IL
"Excellent installation crew."
Chris P.
Worth, IL
"They were professional, honest, and installed my windows with excellence."
Carl B.
GURNEE, IL
"The company was professional. They did a great job."
Ivan
Worth, IL
"Great experience! Beautiful windows truly sound deafening great installation, no leaks of air coming into our home anymore. Just outstanding!"
Dawn G.
Park Forest, IL
"Quality product, quick and responsive install and customer service."
Katie G.
Algonquin, IL
"There was no communication."
Bonnie T.
Park Forest, IL
"I would recommend your company and services to others."
Larry S.
Oak Lawn, IL
"While the quality of the windows was great, the aggressive sales pitch and aggressive upsells were aggravating. It is also deceitful to tell someone they are filling out a survey when in reality it is a link to complete a BBB review. And to obligate someone to do that to get "a discount" is downright manipulative."
Daisy G.
Aurora, IL
"Everything was great as far as the service people. I recently called about an issue with one of my windows, and they gave me a date to come back two months from now, and I am upset about that. I feel like I was lied to because I trusted the warranty and being able to take care of issues in a timely manner. I think coming back out in two months is wrong. One thing they clearly stated is they would honor their work, and I think two months is too far away. I am frustrated with this."
IL Homeowner
"Power Home Remodeling was fast and had great employees installing the windows."
Edgar L.
Algonquin, IL
"Excellent service"
Timothy G.
Burr Ridge, IL
"We are very happy with our new roof and ProVia front door! Everyone was very friendly and courteous! They arrived on time and left the place nice and clean when they were done! We especially appreciated it that an inspector came after the project was done and checked to see that everything was done correctly!"
William S.
New Lenox, IL
"They are a very good and highly trained company. They do very good work. The representatives who came out were knowledgeable and not pushy. They were on top of everything, answered all of my questions, and did everything well. And to the standards I would do it, no corners cut, very adequate."
IL Homeowner
"The sales staff was wonderful. All workers were great too."
Joseph R.
Addison, IL
"They were unbelievable. The windows are beautiful. I noticed right away that the house was warmer. They were very friendly and did a nice job cleaning up."
Joseph C.
Franklin Park, IL
"I was disappointed at how my home was left after getting a new roof."
Charline H.
Chicago, IL
"They did a really nice job on the siding and the work around the house. I had a little problem with the gutters that were done. The cleanup was very poor. I am still picking up pieces of metal and screws. The last part of it fell apart, but the beginning was good. I liked the job that they did."
IL Homeowner
"Everything from start to finish was professional, from the sales rep to the crews. They were able to start right away and did a great job."
Jason L.
Tinley Park, IL
"Very professional and helpful"
Vitalie O.
Aurora, IL
"I am a return customer because I was happy with the way my first project was handled. The second time around was as great. All was going okay until one of the company's rep came to measure my windows and scheduled an installation date. He walked me thorough installing their app, which I can use to monitor the progress of the project. We scheduled the day (a Wednesday) but it was off by one day (Thursday) on the app. The gentleman, Jeff, I believe informed me to ignore the date on the app. He went further to state that the date used to be off by 7 days, but they had an update and it's not off by a day. We laughed about how they're getting there. The day of the installation came and nobody showed up. Now, I received a call from them a day earlier, which went to voicemail and because I had been told they would call to remind me of the installation a day before, I assumed that what they called for and didn't bother check the voicemail. When no one showed up on installation day, I called and spoke to another gentleman (I don't remember his name) but his customer service skills were below par. He started off telling me I was scheduled for the next day as shown on the app. I told him that Jeff has informed me to ignore that, and a half decent representative would apologize for the misinformation and restate that the appointment was for the next day. Not this guy. He kept trying to convince me it was my fault for having the days wrong and that I should have called to confirm the day. Why would I call to confirm a date that was already confirmed. He brought up the voicemail they left me the day before, which I had checked at this point - the voicemail was letting me know they would charge the credit card I had on file after the project completion and it did mention it was on Thursday, but I didn't check - I was already told they would call a day before and since they called on Tuesday, I thought all was well. In any case, I reluctantly agreed to stay home on Thursday again. Mind up, I had to be taking down and putting back up my blinds. Thursday came and nobody showed up and I got a call around 8:30AM from a Natalie (the lady that left the voicemail for me). She called to tell me they had to reschedule because of bad weather. There was no inclement weather by me, though there was light snow in the forecast. I told her that this is unacceptable that they had stood me up once. She denied they ever stood me up and that she had called me to confirm the date and it's on me for not picking up, and she too mentioned it was on the app. I restated my point about being told to ignore the date on the app and she said it not true that they couldn't have said that. AT some point I even told her that my exasperation was not directed at her personally, that the whole thing was frustrating - I couldn't even finish that sentence when she interrupted that she didn't care if I was exasperated; she just called to reschedule. I told her I was no longer interested to which she responded that they will drop the windows on my property and I still had to pay because I signed a contract. She topped the first bad customer service rep in lack of professionalism. At that point, I simply hung up. Later in the day, I got a call from Alyssa, Director of Project Services and she couldn't be more polite. She listened and apologize for the misinformation I was given. She understood that I couldn't be making this up, unlike the two previous dufus I spoke to who made me feel I was just trying to get out of the contract. She tried to reschedule for the next Tuesday but assured me she would see if she could accommodate me for a Saturday (which was my preference). She said she couldn't promise but she'd try, setting a reasonable expectation. A couple of hours later, she called that she was able to get a Saturday installation and she even offered a couple of hundreds dollars off for the troubles. Worst customer service experience I had. I do not understand why the first guy told me to ignore the date on the app, and the two customer service representatives are conveniently top 5 of the worst I've dealt with and they work for the same company. In any case, the two stars deduction is really for those three individuals. I would have given the company a 1 star if not for Alyssa's maturity and skill. The installation was great. Two guys showed up and they couldn't be more professional, careful and respectful in installing the product with adequate due care. I had a plan to upgrade more windows with them, but I'm open to considering another company. If it was one rep, I'll understand - two reps being this unprofessional tells me there may be some training needed or just a bad culture in that organization. In any case, thank you Alyssa, and a special shout to Justin, the very first guy that came to look at my windows before it went downhill. He too was very professional."
Olayemi T.
Aurora, IL
"I bought vinyl windows from Power and I absolutely LOVE these windows!! The windows are made by Pella exclusively for Power and are made from high quality materials and built to last for many, many, years. I love the fact that Power backs these windows with a lifetime warranty. The install crew showed up on time and did a great job installing the windows. They really know what they are doing. They cleaned up inside and outside when they were finished."
Michael H.
Lake Zurich, IL
"From the beginning to the end, the window replacement project went very smoothly. I was well informed and happy with the outcome."
IL Homeowner
"Overall the process was seamless and they did a flawless job."
Baul H.
Hoffman Estates, IL
"Very professional and did an outstanding job"
Andrew H.
Streamwood, IL
"Professional and customer centric sales approach."
Kerri M.
Streamwood, IL
"It could not have went better. Did a great job."
Jeffrey B.
SUMMIT ARGO, IL
"The whole process with Power Home Remodeling was seamless, and they did a good job. The person who did the install did not clean up properly, but I am not taking that against Power Home Remodeling."
IL Homeowner
"I believe that the products are of the highest quality and the latest and best technology."
Laura G.
Prospect Heights, IL
"Horrible experience, after gutters were installed we had nails, pieces of cut aluminum, and shingles in our driveway, front porch, and in our yard. Plus a metal fence spike was removed by the contractors to open both doors to our fence and was never put back, our dog ran off 3 times and Iām still waiting to be reimbursed for the new fence spike."
Keith H.
Streamwood, IL
"We have had an great experience with Power Home Remodeling. Have already recommended you to a person that works with my husband."
Ann L.
Plainfield, IL
"My bushes were destroyed, some crews did not show up when they said they would be there, with no communication to me. Left work incomplete and bird was in venting in my house. I was pulling old shingles from my bushes and they broke myu garden statue and did not say anuthing and set it up like it was not broken. This nwas a much diffrent experince than when I got my windows completed."
Joseph N.
Chicago, IL
"I thought they were very thorough. There was too much signing and documents or emails. It sort of felt like a nuisance."
Karen S.
Bridgeview, IL
"They were quick and great. They were fast and did it in one day with no problems."
Cody Z.
McHenry, IL
"The guys are very helpful and very knowledgeable."
Carol C.
Matteson, IL
"Prices are high but quality is worth it."
Stanley K.
New Lenox, IL
"No need for a four hour sales pitch"
Frank C.
Burbank, IL
"In a nutshell Eileen wanted dark brown which they didn't have. I was hoping to keep the cedar which they didn't have either. We settled on an olive green which we were assured looked nothing like the neighbors siding. Turns out it looks exactly like the neighbors. On both sides. We used to have the best looking house on the block. Now it's just the biggest. But the house really needed to be done for both its looks and integrity. Partially our fault for putting it off for so long. If we had to do it all over again we probably wouldn't."
Martin F.
Joliet, IL
"The installers were very good, and everything was perfect!"
IL Homeowner
"The staff was very knowledgeable, very caring, and very informative. I felt like they were looking out for our very own best interest and the care and needs of our home."
Godfrey E.
Berkeley, IL
"It was pretty good. The work was really fast and clean. It's a good quality product."
Yusu W.
Lisle, IL
"I was very satisfied with the window installation. The windows looks great and makes my house look brand new. Thank you to my installers as well. Great job guys!!! And the new door looks great too!"
Janet H.
Calumet City, IL
"I was very pleased with the process from beginning to end."
Frances S.
Villa Park, IL
"Very pleased with the information about our pricing, installation, and follow thru by quality manager, made us feel that this company is dedicated to good product and great service. Thanks to all,"
Janet W.
Elgin, IL
"All the reps we spoke or worked with were very professional. But finishing the job in the dark made cleanup harder and left a lot of debris."
Janet R.
Chicago, IL
"I did not appreciate the hard sell given to me by your sales reps. Materials used were not conveyed to me during the presentation and that did not allow me to make an informed decision. The presentation for windows was very confusing. It made me think I was getting triple paned windows. Sales reps were more interested in lining their pocketbooks to pay off their expensive electric vehicles than they were making me feel I received value for the price quoted."
IL Homeowner
"I am frustrated with the whole experience. If a full inspection was done in the first place we would have known about the roof. Also after the salesman left I felt like I got snaked because he was too much like a used car salesman."
Scott K.
Oak Forest, IL
"We have a very old house, and when they took the doors off, there was nothing behind the doors, and they had to rebuild. They were very good, very professional."
Daniela S.
Riverside, IL
"I have more windows to replace and am having a difficult time deciding if I want to use Power again for the remainder, let alone recommend a friend. The pricing was fair, but there were multiple communication failures along the way. Install took longer than expected and cleanup missed a screw in an area easily accessible to my 2yo."
Michael O.
Carol Stream, IL
"The installers did a great job. They replaced 12 windows and 2 doors. They started at 7:30 am and were done at 2:00 pm. They did a great job. They helped me move some furniture back in place and cleaned everything up. ."
Grant P.
Round Lake Beach, IL
"Everything was very precise and it was very informative."
Maritza R.
Mchenry, IL
"They use quality materials. They were on time and completed everything as I expected."
IL Homeowner
"1. Right off the bat this should have been a two-day job, it was scheduled as a two-day job, and they rushed completed it in one. This meant they were working in the dark on cleaning up and missed a lot of nails and debris that could have gotten into our dogās paws. 2. The wrong siding (lesser value siding) was delivered, John (Owner) caught the situation, we had to call the Customer Service Number (getting to the correct people is not customer friendly) they were already installing several pieces of siding on the back of the house, so Dawn (Owner) told them to stop installing the siding. It was over two hours before the correct siding was delivered. 3. Didnāt remind us to take the screens down so Power had to repair screens. 4. The crew broke the clamp holding the electric service to the house. 5. The crew did not install the outlet box for the AC and dryer vent and the electrical outlets properly. John (Owner) had to install the AC outlet with extensions. 6. The crew did not install the dryer vent property and John (Owner) had to install it correctly after Power tried three times to install it. 7. We were informed on installation day that the shutters wouldnāt be delivered for another two weeks, we donāt consider a job finished until it is all completed so Powerās response that the shutters are a throw away cost to them was not proper customer service and we would have preferred to pay half until the shutters were installed. 8. The incorrect size shutters were ordered and delivered, the gentleman that was here to install them realized before they were even taken out of the box that they were the incorrect size and called to make sure the correct size was ordered. We appreciate he noticed this right away and worked to correct it immediately. The original order was correct with 43ā shutters, 48ā was what was delivered, looks like someone didnāt have their bifocals on. This caused another two plus week delay to the job really being completed. 9. Sales Rep Ryan was very pushy, we told him three times that we could not afford to add new soffits to the project because weāre already at our budget. He kept pushing. He was supposed to be checking on the crew and didnāt really seem to be checking the work or he would have caught some of these things and was already surveying us on the whole job when it wasnāt finished, we told him we gave him a rating based on what we knew at that point; however, the job wasnāt finished. We want to REVOKE THE FIVE STARS we have given on the overall project and completion because of all the problems we have had. 10. Also, Dawn (Owner) there was no way to separate approval of the completion of the job from the other approval; however, the system would not separate the two and she called that in and Power apologized that it should not have happened that way, BUT it did so approval was not really given on the completion of the project. We were told by the supervisor that came out that he couldnāt leave our home until the other approval was given. 11. Think tolerances around the corners to allow for expansion are tight, hopefully there will be no warping. This has been pointed out to Power representatives numerous times throughout the installation process. Do need to say that Power did come back and try to fix everything, they fixed the screens and came back to install the correct size shutters; however, the job was rushed."
John R.
Deer Park, IL
"I had some issues, and I already called back. They don't follow up, and they said they are not going to do anything when I called, so I have a problem with that."
Harold T.
Tinley Park, IL
"They are very professional. The work was great and there were no issues. I have no complaints at all."
Jessica L.
Chicago Heights, IL
"Very professional, informative and friendly!"
IL Homeowner
"They did a good job."
IL Homeowner
"We do not trust this company and its work crew. We have had 2 scammers come to our house since the windows were installed. One man actually came into our house. Uninvited and he seemed to know his way around. We had to call police and report this. Very frightening."
Deborah O.
McHenry, IL
"Everyone I worked with was so friendly"
Lindsay P.
Saint Charles, IL
"I had a positive experience with Power Home Remodeling. Sales staff was thorough and answered all my questions and I believe we came to a fair price for the windows. The installation was done timely and the crew was great. They did a very quality job and it was done neatly and efficiently. There was one issue with a window, that was made the wrong size and had to be reordered. They did a rush to get it finished and installed in a reasonable time."
John R.
Cary, IL
"We had attic insulation added to our roofing contract, most recently. Both were completed within a week of each other."
Rosanne C.
Park Ridge, IL
"I worked with Power on three project. I was very satisfied with the work."
Ramona E.
Chicago, IL
"Great product, great service. It is expensive, but I am convinced it is worth it."
Timothy W.
Lincolnshire, IL
"Everyone I talked to was pleasant and professional. The company communicated with us and got the job done on time."
Rose M.
Bartlett, IL
"The entire process has been a complete joke"
IL Homeowner
"I love the windows. I am happy and would recommend Power Home Remodeling."
IL Homeowner
"The team is transparent about the product, service and install. Very straightforward. Everyone was extremely friendly throughout the entire process. End product is wonderful."
Greg L.
New Lenox, IL
"New windows look great!"
John G.
Palatine, IL
"Power Windows did an excellent job installing the windows. We couldn't be happier. We have received nothing but compliments. They hit a home run with us."
Nuff O.
Frankfort, IL
"Very good price,nice windows ."
Francisco V.
Bolingbrook, IL
"Our experience has been flawless. The teams that worked on both projects were always professional and polite and the work, the materials used and their expertise was excellent. My husband and I will recommend Power to our family members and friends. We have nothing but good to say about Power Home Remodeling."
Barbara K.
Chicago, IL
"Great materials, workers did an amazing job. Worked clean and neat. I have had my soffit, facia and gutters done so far and i am having them come back to do my siding and window flashing."
Mark B.
Mokena, IL
"I would probably shop around more if I had it to do over again."
Bruce P.
Huntley, IL
"Will know more about windows during winter."
IL Homeowner
"Yes, I would recommend powerhouse to other clients . And I work with a homeowners association so I have already recommended others and will continue. Send me some cards to pass around when someone inquires. Bolton"
Levon B.
Hanover Park, IL
"Really nice people who did take pride in their work"
Jean S.
Mount Prospect, IL
"I appreciated that no one hurried me, and the salesman asked me several times if there was someone I wanted to consult personally before confirming the job."
Ruth H.
Montgomery, IL
"Quality of work and products exceeded our expectations. Exceptional customer service responding quickly to our questions and concerns. We highly recommend Power for your next home remodeling project."
Jim S.
Oak Lawn, IL
"Both salesman were a bit pushy about prices... workers were great."
Elizabeth M.
Tinley Park, IL
"Did a good job."
Mary O.
Oak Lawn, IL
"alot of steps upfront, confirned special order but it was missed at install. was fixed next day."
IL Homeowner
"Everyone we were in communication with was very kind, very helpful. The project was completed on time, with no issues."
IL Homeowner
"The guys came out promptly, cleaned up, and stayed on schedule."
Velma C.
Burbank, IL
"Easy to communicate with Power. Everything was done in time, people showed up and finished as promised."
Bettina H.
Elgin, IL
"The workers did a good job with our windows and gutters. They cleaned up after they were done. We are very happy, and would definitely recommend the company."
Timothy
MIDLOTHIAN, IL
"What I like the most about Power Home Remolding is how they keep you informed, they take out all the guest work. If they say they will be out to take care of the problem, they will do just that. They clean up after the installation is finished. I also like how they take before and after picture of whatever home improvement you have done. Overall, so far Iām very please with the work. I hope in the future, if I have a problem with my windows and siding they will be just as helpful as they are now, only time will tell."
La
Hazel Crest, IL
"The quality of the workmanship this company provided me was excellent. From my first meeting with Darrius I felt respected and valued as a potential customer. The oversight of the teams as they work is such that I've never seen before resulting in a high quality product, excellent clean up, and a secure feeling for me."
Jeanette K.
Homewood, IL
"Very happy with your staff and products"
Jean P.
Midlothian, IL
"The entire process was easy and every single employee make sure we fully understand on what to expect"
Darlene
Lake in the Hills, IL
"Still torn on if I'm happy with this company and cost just yet. Still waiting on work to be finished."
Amanda W.
WILMINGTON, IL
"2 Technicians were on time, answered my questions and installed my windows quickly. When they finished, the area was cleaned. All debris was removed."
Ryan S.
McHenry, IL
"The job they did looked great and it was done faster then it was finished quicker then estimated"
Carol E.
Hanover Park, IL
"I have been very satisfied with the work Power Home Remodeling has done. They do quality work. It may cost a little more, but it is definitely worth the difference."
Rodney H.
Berkeley, IL
"Yes, I would recommend Power House Remodeling to any one."
Mila R.
Buffalo Grove, IL
"I have been very happy with every step of the process. Everyone I have spoken with has been very friendly and respectful. I am very happy with the final product and feel the improved safety is worth every penny."
Holly H.
Woodridge, IL
"I don't think it was a good sales pitch. I think the way they laid out the pricing, if you decide then, you save a lot of money. Furthermore, I don't think that sales tactic is good. It leaves a bad taste in my mouth as the consumer. I don't like that. I think that is a big reason I am hesitant to recommend anyone."
IL Homeowner
"The Power Team was incredible! We got a new roof, new siding, and new gutters and downspouts. They were on time, their communications were great, and they left the work site clean. The work crews were willing to answer all our questions. Their work was done exactly as described to us beforehand. They took lots of photos before, during, and after their work, so we could see that they did everything correctly. We would highly recommend Power!!"
Susan L.
Elgin, IL
"The crew did a fantastic job, was very professional and clean up any debris."
Donna N.
Streamwood, IL
"Good work,but not excellent work."
Robert M.
Frankfort, IL
"Poor communication on installation times. We expected installers between 8:30 and 10:00. They finally arrived at 2:05."
Brian G.
South Elgin, IL
"Power got the job done quickly with great communication throughout the process."
Matthew L.
Morton Grove, IL
"Everyone we have dealt with has been courteous and respectful. Superior product. Absolutely love our siding. So far, not one complaint."
Sharyn S.
New Lenox, IL
"I didn't know what to expect from Power Home Remodeling. I was never referred to them. After receiving the free estimate, I was extremely interested in receiving a quote. All personnel who visited me were professional. I was impressed with the work performed."
Deborah B.
Joliet, IL
"Happy with the work with all of the workers"
John L.
Skokie, IL
"In reference to the first project, all have done a professional job and clean up was excellent."
IL Homeowner
"I would definitely recommend Power Home Remodeling to others. Iāve had such a wonderful experience with them from start to finish. Everything ran smoothly and as promised. They did an excellent job installing my windows. I couldnāt have asked for a better outcome."
Rafael
Midlothian, IL
"I used Power Home Remodeling for the purchase and installation of my windows which are by far the best I've ever seen (Made by Pella). They also did my soffit, fascia and gutters, too. The guys that installed my windows did an excellent job and cleaned up really good afterwards leaving absolutely nothing behind. Like if they were never there. However.... the other guys that installed my soff, fascia and gutters also did a good job but FAILED in the clean up part of their job, leaving all kinds of debris everywhere including alot of sharp objects form the aluminum they used. NOT very happy about that last part. Also a job that should've been done in one day took them two days because they did not arrive at the appointed time and they didn't let anyone know they were running late. Zero (0) communication with their office nor client, (me). Other than that, I am very happy with the end result. My house looks beautiful."
Elvin
Waukegan, IL
"Quick work. Quality work"
Jackie D.
Aurora, IL
"Absolutely perfect! They will be doing my siding as well!"
Karen P.
AURORA, IL
"I donāt normally make recommendations."
Anita S.
Palatine, IL
"Did a great job, kept me advised every step of project!"
Carolyn B.
Evergreen Park, IL
"Quality products, quick service, and a lifetime guarantee"
Daniel R.
Mokena, IL
"Power Home Remodeling did an excellent job on our new roof, but the price may be cost prohibitive to a lot of people needing a roof. If we didnāt also have a problem with ventilation that they could address, we would have gone with another recommended roofer for just roofing. But the transferable warranty that comes with the roof does add value when we decide to sell."
Kari S.
Lake Bluff, IL
"Would have a hard time putting my friends through their strong arm tactics. Thought we would never get them out of our house. Had them come out for a siding estimate. We knew our roof was nearing replacement but thought our siding was worse. They told us our roof was worse. Then after the roof was replaced, they said we needed siding. They do one job and then try to sell you on one of their products after the other. Also, think we should have been less eager to sign since the second job price went down to almost half after we continued to decline. Although we are not unhappy with our roof or the job, we will never allow them in the door again. Also, they finished our roof in the dark. Kudos to the hard working installers to finish and do a good job."
Robert T.
Crystal Lake, IL
"From start to finish, clarity of communication, pride in work and company, quality of team interaction, were all excellent"
Robert B.
Evanston, IL
"Everyone I spoke with or actually met in person was great. The crew was hardworking, polite, removed all the trash. I will use them next year for a new roof."
Alexandra K.
Mokena, IL
"Great work done quickly with no mess."
IL Homeowner
"Work was done efficiently and professionally. Crew took numerous before/during/after photos so we could see the high quality of their work and ask questions if needed. Clean up was quick and thorough. Highly recommend Power Home Remodeling for their professionalism, as well as the quality materials and the excellent warranty."
Marilyn R.
Chicago, IL
"This was the more expensive quote. We were pleased with the value the work crew added. They did a through job and did some extra work to make the job better than expected."
W A.
Bloomingdale, IL
"The salesman was extremely courteous, thorough and professional. Everyone we spoke to was friendly and professional. The overall process is mad very very simple from start to the end. Work was satisfactory and was done quickly at a reasonable price point."
Ashley S.
Steger, IL
"I am extremely happy with the 2 windows"
Kathleen H.
Mokena, IL
"We were very happy with the way our projects were handled , the crews were great, cleaned up after , everything involved with the work done was very professional ."
Susan S.
Saint Charles, IL
"The work was excellent and done quickly (two days). We were incredibly impressed with the quality of the work and how efficiently it was done."
David Y.
Oak Forest, IL
"It was fast and quick, and they cleaned up after themselves. It was a great job."
Wayne O.
Woodridge, IL
"Power Home Remodeling was very professional. The windows were high quality. The work was completed very quickly."
IL Homeowner
"Very professional and I'll recommend Power Home Remodeling to family and friends. Look them up you won't be disappointed."
IL Homeowner
"Professional, friendly, great quality"
Daniel A.
Franklin Park, IL
"98% quality of the work and materials. The honesty and admitted fear of sounding "too salesy." The accommodations provided for our purchase."
Kenneth S.
Romeoville, IL
"It was one contractor installing three windows on a second floor. We were concerned with the nine-foot window with one person on a ladder, but it all worked out fine."
IL Homeowner
"We received a thorough explanation of why our roof needed replacement and the extent of the work required. During the day of repair the supervisor came to the site and reviewed with us the work being done. The entire job was completed in one day."
Rita W.
Tinley Park, IL
"Everything was done well. They cleaned up nicely."
Gregory P.
Homewood, IL
"The install team took their time and did an excellent job. The windows are top quality and beautiful."
Gail W.
Lansing, IL
"Very professional people."
Jerylyn T.
Hazel Crest, IL
"Scheduling was easy enough; someone was always available if you had to call. The "app" was nice but not very helpful for questions about the project. The communication was great after the initial sales person, and when they were trying to wrap up paperwork for payment on the day of the install - they made sure that was in order over the phone before the work was even close to done."
Rachel K.
Saint Charles, IL
"New garters"
Moreno B.
Downers Grove, IL
"This was our second project with Power Home Remodeling and would suggest them to anyone doing a project. I used there app, it gave real time progress with picture's. I had all the windows replaced and was finished the same day."
Jeremy M.
Lockport, IL
"The staff were very knowledgeable and gave answers to the many questions I had. That helped me feel good about my choice to go with Power."
Nancy S.
Forest Park, IL
"They were on time. The team who came were friendly, respectful, and I have nothing bad to say about them. The quality of the work is good."
Zehida D.
Saint Charles, IL
"The professionalism was outstanding. They made sure we understood everything and we were treated as if we were all family, if that makes sense!! We would absolutely recommend Power Home!"
Michael G.
McHenry, IL
"Better communication between the crews and the nanagers"
IL Homeowner
"The work was done in a day and we got everything promised and it was beautiful. Thank you"
Pearl W.
Maywood, IL
"In terms of the process leading up to the project, it was fine, and they were professional. The installation was professional. It was a little expensive. In terms of the quality of the work, it seems to be on par with what they offered."
IL Homeowner
"Yes, likely."
John C.
WINTHROP HARBOR, IL
"Job moved very quickly from start to finish. All crews were on time and had work done in the same day. Everything looks much better than it used to!"
Timothy F.
Aurora, IL
"They were very professional and showed up at the scheduled time and finished at the scheduled time. They cleaned up perfectly and exceeded my expectations."
Caroline L.
Romeoville, IL
"We originally used Power Remodeling in 2022 to update our siding, fascia, and all our windows. When it was time for our doors to be replaced in 2024 we did it with Power Remodeling again. The process from beginning to end was easy, no complaints at all. We are truly satisfied."
Jessica M.
Addison, IL
"I would recommend Power for their accurate demonstration and variety of material and the easy scheduling. I also found the app useful."
Dennis H.
Elgin, IL
"They were very professional from day of sale to installation. I am very happy with my windows."
Virginia G.
Palatine, IL
"I love my windows."
Blanca F.
Wheeling, IL
"I was pleased that they had all the materials they needed available and were able to put my new roof on right away."
Shelley H.
Lombard, IL
"Crew arrived on time, and worked efficiently throughout the project."
Matthew J.
Channahon, IL
"Their whole process was top shelf; very professional and customer oriented"
Waly L.
Libertyville, IL
"Email 09/09/24 to POWER Representative Attention; Tim Coules Greetings Tim Coules, We (Stephen and Karen Jackson) have information about our new roof installation that may be of interest to you and your management. First, we are grateful for the one day each installation for the full reconstruction of the roof (6829 Roberts Drive, Woodridge, IL 60517) and the new larger gutters. We have viewed the roof from outside the house on all sides and it looks great. The gutters also look great and appear to be well installed to the roof and siding. Because we have ārain barrelsā, we will have expenses and work to do next spring, 2025. This is understood and not an issue for Power. However, there are things that we need to verify before we sign the completion of the Power roof installation. 1. We need to know that the on-roof air vents are installed as specified in our original discussion with you on Tuesday, September 3, 2024. Of course we cannot see them, so a written signed statement from Power to that effect will suffice. 2. We also need to verify that the attic ducts from the Bathroom fans are reconnected properly to the vent near the peak on the North side of the house. We cannot see them and at our age we cannot climb a ladder to see them from our attic entry panels. A smart phone like yours would be able to show us an image that shows the new roof plywood and the air ducts connected to the vent on the side of the house. 3. Again, based on our original discussion, we see the necessity of removing the insulation from the eaves in the attic on both front and back of the house. A Power representative, āJoeā told Karen that āit would be taken care ofā on her discussion with him on September 4, 2024. A smart phone image would show us that this is complete. Now, I will point out a few things that you need to be aware of for āour satisfactionā. We do this without blaming anyone nor any expectation of correction at all. We realize the very long day of work (12 hours) required by the roof installation crew may not have allowed for proper clean up of our garage entry area or the replacement of the patio table and umbrella. However, this leaves us with work to do. The saw dust, wood chips, and metal pieces also included small nails. We were fortunate not to have a nail in our car tires. As soon as we can verify the completion of these items, we will be happy to sign the completion request and recommend Power to our friends, neighbors, and organizations we belong to. Sincerely Yours, Stephen and Karen Jackson"
Karen J.
Woodridge, IL
"We have given a few recommendations. š"
Dawn
Carpentersville, IL
"Power Home Remodeling was very professional. I like the product. Power Home Remodeling was very upfront and transparent in their approach."
Michael H.
Lake Zurich, IL
"Overall excellent job and fast! A little high on price but was worth it for it to be done right."
IL Homeowner
"Everyone from Robert, our sales person, to the installation crew, to Mike, our quality assurance person provided excellent service were very knowledgeable and did outstanding work. Will be used this company for other work to come. Highly recommended."
Jeffrey S.
Saint Charles, IL
"Power Home Remodeling had a good crew with quality work. I am proud pf the way my house looks."
Alexander M.
Montgomery, IL
"Power really pays attention to details and are very professional in their work ethic"
Charles J.
Blue Island, IL
"Good company to work with. Fast and kept it clean."
David A.
Beach Park, IL
"The quality of the product is very good. I did not feel like the salesperson had my best interests in mind. He was just focused on the sale."
Ryan G.
Woodstock, IL
"Yes I would recommend power home remodeling to my relatives and friends."
Howard
Winthrop Harbor, IL
"The work crew arrived on time and got started laying floor covering all through the house so that everywhere they would stand would be protected. They installed 19 windows in one work day in 95+ degree temperatures!!! The window installed were quality checked. They were then shown to us how to operate and clean. The crew cleaned and removed all debris from our property. We were impressed."
Derrick S.
Lansing, IL
"Professional staff. Good coordination of installation, Pella windows."
Don F.
Batavia, IL
"From start to finish, Power was very professional and courteous with knowledgeable staff."
Patrick M.
Mount Prospect, IL
"The mentioned issues in the survey would not justify a 5 star rating."
Timothy A.
Villa Park, IL
"Yes"
Geoffrey
Carol Stream, IL
"The window replacement process went flawlessly. It was professionally done, collaborative, and we were working with a partner. Would recommend Power to anyone."
Christopher M.
River Forest, IL
"They create a homey like feel and are a company you can trust."
Alyssa M.
Palatine, IL
"Quality product and installation was top notch."
Laura B.
Villa Park, IL
"Professional and efficient. Quick to respond to problems we had and solved quickly."
Sarah S.
Crest Hill, IL
"Efficient but see below"
IL Homeowner
"Nicole and I know who we used and let everyone who asks know that Power sold us the windows and handled the installation and of course that we were satisfied with all aspects of the project."
Nicole H.
Schaumburg, IL
"Great work!"
Heather A.
Plainfield, IL
"They have great products and great service."
Nicole S.
Plainfield, IL
"The whole process was easy and very clearly laid out. All the work followed the proscribed plan that was discussed. We are very pleased."
Benjamin B.
Saint Charles, IL
"We love the work and guarantee that Power provides. Outstanding job done!"
David S.
Cary, IL
"My son recommended Power Home Remodeling. He was pleased with the work they had done on his house."
Robert L.
Richmond, IL
"I have already referred you to a neighbor down the street. I did point out that the roofing team was exceptional but that the gutters and soffit team needed closer supervision."
Norman H.
Downers Grove, IL
"Everyone was helpful and pleasant."
Cheryl T.
Hinckley, IL
"I was very satisfied with the quality of work given to my home. Also satisfied with all of my questions and concerns being promptly addressed."
Cynthia C.
Crete, IL
"They were professional, on time, and very neat."
Angela H.
Elwood, IL
"Communications with management and installers were exceptional and timely. There were no surprises."
John K.
Elk Grove Village, IL
"It's overpriced. They push you a lot towards buying other products, even unnecessary ones sometimes."
Diana L.
Brookfield, IL
"Every representative who helped us was great. They are long-term employees and very knowledgeable and friendly. They are thorough in communicating everything you need to know and answer all your questions. It's easy to contact them on the phone. The installation was efficient and only took one day for an entire house full of windows. An inspector comes out on the day of installation to check everything out. We only got one other quote, and Power Home Remodeling was slightly more expensive, but I went with them because I felt the window quality was better and they get great reviews online. A big benefit is the lifetime warranty which is transferable to the next owners, which I'm hoping will add value for the resale of our home in the future. It's comforting to know they'll take care of any window issues at any point in the future. I obviously would recommend that anybody looking for new windows should at least get a quote from them. My only issue is there is additional pressure to sign on the dotted line the day of the estimate in order to get a lower price. They don't take money down, though, and there's no additional future marketing costs to them, so I understand why they give a better price at the free quote. I can't say enough regarding how wonderful every single person from the company was throughout the entire process! The windows look great, too!"
Constance S.
Itasca, IL
"We are pleased with the work that was done. Our home looks SO much better. One piece of siding came down in a heavy storm, and they were out within a week to replace the damaged piece. The sales staff do use "dire circumstances" sales tactics to press for an immediate decision."
IL Homeowner
"Professional and very helpful"
Janet R.
Schaumburg, IL
"Yes I would recommend them to family and neighbors"
Nick P.
Crest Hill, IL
"The service is spectacular, the prices are fair and the installation clean."
Maria
Naperville, IL
"I have already let multiple people know that while it wasnāt without bumps along the way Power did ultimately get the job right and that we are happy with the final product."
Jodi K.
Grayslake, IL
"currently working with Power to replace some windows at my motherās house."
John B.
Grayslake, IL
"When I had windows put in a couple of years ago they did great, but this time I am disappointed."
IL Homeowner
"My husband and I are so happy with our experience with Power Home Remodeling! The process was informative, easy and the windows looks amazing!"
Elyse J.
Chicago, IL
"It was very good quality."
Suzanne B.
Oak Forest, IL
"Highly recommend"
Gerardo
Plainfield, IL
"The people were courteous, the job was completed on time. We did have some issues with the gutters, but they came out and took care of it very quickly."
John F.
South Elgin, IL
"I would recommend this company to others in the future."
IL Homeowner
"Felt that the process went smoothly and hassle free, would use company for further improvement of our home."
IL Homeowner
"The sales pitch through most of the install day went smoothly. The crew was polite, clean work, and seemingly doing a great a job. However, they did not complete the project/finish work. No interior finish work was done, nail holes were exposed, no caulking, and left sticky manufacturing residue on the windows. After speaking with multiple reps they sent someone out to complete the finish work, this person's work was sloppy and I have seen better work and more attention to detail from amateur/DIY work. Overall, unacceptable. I have had to spend a lot of my time thoroughly cleaning the windows and correcting the poor caulking. We expected a complete job, and we did not get that. We are deeply disappointed with the outcome."
Nicole D.
Streamwood, IL
"Overall was good but did have some issues throughout the process."
Rachael C.
Lincolnshire, IL
"They did a good job. I am so happy with my windows. My wife is also happy. They know what they're doing. I liked them because they were clean. One had a scratch and one had a dent. I let them know and I didn't know they took pictures and sent them to a company. They sent an inspector out a couple days later. They were pretty good with that."
Fredy
Hanover Park, IL
"We are satisfied with our home remodeling. They did two projects for us. In the first round, we were satisfied, but the second round was just okay. There was a scratch on the window when they installed it. The technician saw that it needed to be corrected, but they have not gotten back to us about it."
Jaya
Lake Zurich, IL
"The salesperson who initially came, Sam, was very, very thorough."
Emellisa F.
Schaumburg, IL
"The workmanship is outstanding, but I questioned some of the sales techniques."
Susan W.
Saint Charles, IL
"Wasn't completed properly, had to come out three times and still haven't fix everything I pointed out."
Alfredo C.
Mundelein, IL
"I had my windows done and everything was done very efficiently and well done."
Mary B.
Elgin, IL
"the crew hired to install the windows were very professional, efficient, friendly, and the installation of 21 windows, was completed in time frame that had been quoted"
Ronald C.
PEOTONE, IL
"We were happy with our salesman and the man who did final measurements. I can't remember his name. We weren't happy feeling pressured to do other work. See additional comments below."
Laurel M.
Carpentersville, IL
"They do good work."
David S.
Plainfield, IL
"Quick install and excellent workmanship."
George K.
GLEN ELLYN, IL
"I had 8 new windows installed. The workers did a great job of installing, they were quick and efficient!"
Philip B.
Villa Park, IL
"Would regamend the Power Co. to family and neighbors."
John C.
Chicago, IL
"The quality of product and of work goes above and beyond description. We are very pleased with the work we had done, and will highly recommend Power Home Remodeling to our friends and family."
Richard B.
Bridgeview, IL
"Excellent service and very thorough on their work and explaining things"
Emery
Grayslake, IL
"profesional"
Kevin G.
BARTLETT, IL
"The roof and gutter replacement was completed quickly and efficiently. The workers were responsible, punctual, and respectful of the property. Overall, Iām very satisfied with the job."
Patricia
Chicago, IL
"Like the windows. Instalation was very efficient. Sales personally very personable."
Jerry S.
Elwood, IL
"Good pricing, negotiable and efficient"
Yvonne P.
Chicago, IL
"We like our windows. They look great. We somehow missed that the upstairs windows would come with only half screens and are disappointed about that as we like to ope our windows from the top down, because our windows are close to the floor. We ran into a couple of problems but they were eventually resolved to our satisfaction. A friend just asked me today how we liked using Power and I had to give her a mixed review and suggested if she wanted to at least get another quote as well."
Timothy D.
Wheaton, IL
"Work was done as promised . every one was kind and respectful. Gutter and door instillation looks great .my neighbors like the work and is considering on getting work done. I passed on powers information to them."
Walter B.
Calumet City, IL
"Power has been amazing to work with. They help you come up with a plan that works for you no matter your circumstance. They are friendly, professional, dependable and trustworthy!"
Abigail R.
Carol Stream, IL
"Power Remodeling was very professional with their work and the manner in which they interacted with me."
IL Homeowner
"The sales team is very good if long winded. No one needs a three hour presentation. The team did the work but not at all with the respect we were told was going to happen and part of our landscaping was destroyed. When speaking for another three hours to the quality assurance guy, Mike, we were told we were going to be compensated for our loss of plants in front. Again, nothing was done nor have we heard back from Mike. As for the work done, it was a decent job. The roof looks good, the gutters took a few tries to get done without leaks and the flashing in front took three tries to get done correctly."
Adam C.
Chicago, IL
"Great work"
Jacob D.
McHenry, IL
"They were very knowledgeable on the product. It was a good-quality product."
IL Homeowner
"Wouldnāt recommend"
Carol N.
Palatine, IL
"Great company. Does an amazing job of educating you on the services they provide and helping you understand what you are getting into."
IL Homeowner
"They did a nice job. They were very considerate of me and my family. They were very polite about what they were doing when they were here. I greatly appreciated that. I was apprehensive at first, but they came through greatly. They don't treat you like you're just a piece of work. They really talk to you. I really appreciated that."
Kelvin M.
Country Club Hills, IL
"Power did a great job in a timely manner."
James H.
Chicago, IL
"Very good work ynd very profesional people from de estimate and finish the work"
Angel
Westchester, IL
"Work completed quickly."
William V.
Elk Grove Village, IL
"I could have give 5 star but there has been some delays in installations due to some minor negligences. They could easily avoid this by being more cautious in future"
Abhijit M.
Bolingbrook, IL
"The PMās come to the site and assure you that any questions or concerns you have they will come out and help you out. They achieved the opposite. They were rude, refused to come out to help us with our concern at first. Took lots of calls and emails for them to take a look at a hole they left uncovered. They provide you a phone number and extension directly to them to best assist you. Also, not true. Called the extension and never reached the PM just some dude saying he canāt transfer us to the PM. So why provide an extension?"
Denisse M.
Round Lake Beach, IL
"I think a visual on how each part works, either on the app or website, would be useful. There were a lot of people involved and it was overwhelming to keep up with who was who and who still had to be there. The time it took to complete the project was amazing. The clean up of the extra materials took longer than needed. Had to call three times to discuss this and get two things fixed. Overall, pleased with the company and I was glad to oversee it! My home is gorgeous and radiates positive energy!"
Heidi
Hanover Park, IL
"We thought they did a great job and we received good value. Everything was done as promised. Very happy with the outcome."
IL Homeowner
"Before installation, windows were measured 3 times by 3 different people to insure proper fit. Chris was great as the installer and we couldn't be happier."
Jim L.
Chicago, IL
"I'm very satisfied and happy with service given. I love the way the windows look. My relatives, friends, and neighbors ask me about them when they see the house, which is nice."
Hector D.
South Holland, IL
"Yes, but would make note of potential issues that could arise and having to be more proactive than one might expect."
Sandra S.
Oak Lawn, IL
"If anyone I know needs a new roof & gutters I will definitely tell them about your company. Thanks for all youāve done."
Linda P.
Ingleside, IL
"John Gorey was knowledgeable and a straight shooter. Install and product was perfect."
John G.
Downers Grove, IL
"While they were here quoting the windows, they saw previous work they had done that needed repair. They scheduled service to fix it at no charge, staying true to their warranty."
Nick M.
Aurora, IL
"Crew arrived almost 2 hours late with no call, nothing. Home was not protected from construction dirt as promised. The two-man crew did not speak much English, so it was hard to communicate with them, and in the beginning, I asked him to please drape the doorways and cover the furniture, and he said āno dustā, and they did not do that! Windows were left smeared and dirty, nails and other debris left in our garden, a hole was put in chimney siding with the ladder, caulk was sloppy in places and one window would not open properly. I had a supervisor come out and investigate. He tried to adjust the window, but it ended up making noise, although it opened. They are supposed to come Monday and redo that window. No remedies were offered other than repairing the one window, cleaning the windows, and picking up the debris, I told him I spent eight hours cleaning the dirt and dust off of my kitchen counters and floors, and the rest of the house. At the time of sale, the salesman assured me that the screens sealed really well, and there would be no bugs coming in. The day after installation, there were several bugs inside the screens, and they move out of place easily. Be advised, they will smash your garden plants, and they put in the paperwork that theyāre not responsible for that. I had two large, beautiful hydrangeas, and they were completely smashed up by the man with the ladder. they look like theyāre dying now. I am very unhappy with the product, quality of work and mess that was left. Four windows, $11,000, Not worth it!!!"
IL Homeowner
"They did a great job."
William K.
Elgin, IL
"Power Home Remodeling did a very good job."
IL Homeowner
"The work they have performed has been exceptional!"
Todd M.
Alsip, IL
"High quality, quick roof/gutters install"
IL Homeowner
"The price is an obstacle."
IL Homeowner
"They did a great job."
Gary E.
Joliet, IL
"Wonderful experience. I have a little more work scheduled. But already notice that the A/C runs less and the house feels cooler. Only downside so far is I'm going to have to reprogram my thermostat."
Frank W.
Montgomery, IL
"I have had window and attic projects done and all jobs were done in a timely manner and very professionally."
Carolyn P.
North Chicago, IL
"We are happy with our new windows."
Evelia U.
Elgin, IL
"The original sales person was great. The actual roofers were amazing. However, the quality assurance presentation was very frustrating and we still have a pallet of material on our front lawn"
IL Homeowner
"They are efficient and high recommended."
Kwame S.
Country Club Hills, IL
"Power Home Remodeling, from the beginning of the project to the end, has been very timely and professional and have left no trace or scrap behind after the project has been completed. Reaching out to them has been very easy and their response has been quick and to the point."
IL Homeowner
"They were very professional and friendly the prices were very good"
Regina E.
Waukegan, IL
"Installation overall service we like. The product is great. But what we didnāt like is how at the last minute the way a window opened was changed not matching the window from across the way. Unsure what prompted that change since when we talked to the original guy who did the introduction to the project we spoke about it and agreed to it. But when the second guy came in to remeasure thatās when the confusion happened and things were changed. That is the only thing I have an issue and is what Iām letting people know when they ask how we like the service."
Brian C.
Oak Lawn, IL
"They were expensive."
Laura J.
Marengo, IL
"N/a"
IL Homeowner
"All the services completed by Power Home Remodeling have been very good. All the contractors were very good."
Michael S.
Channahon, IL
"They were neat, very polite, and very competent."
IL Homeowner
"My whole experience was soured by the lack of communication that I experienced. On the first job, the crew crashed the glass light next to the garage door. Neither the installers nor Mike S., who was there for a couple of hours, never told me about it. I discovered it the next day. I sent a note with pictures to customer service and was told that they would pay for the broken light but not what was the matching lamp in the other side of the door. They finally agreed to have someone come over to install both lights, but I still had to pay to buy the second. Iām not to sure they will actually have someone come over, but weāll see."
IL Homeowner
"Totally satisfied! From the introduction through the project completion. Great people and true craftsman that did the work!"
Thomas H.
Crystal Lake, IL
"Yes"
IL Homeowner
"The service was very prompt, quick and they are very thorough."
Adam J.
McHenry, IL
"I have already recommended my family members to Power Home Remodeling. I would absolutely have Power back out again. They are coming back to finish the rest of my windows. Power has great people."
IL Homeowner
"I have recommended and will continue to recommend Power Home"
Natalie B.
Plainfield, IL
"Found ourselves unhappy with the "sales tactics" we encountered in the order process. Felt like we were worked over after all was over and done. The sales crew persisantly worked us into the total package of goods and services instead of what was originally intended to be done. We were "optimized" when it came to the the work ordered and have buyers remorse. In a nutshell we felt we were had in many ways."
IL Homeowner
"Good work ethics very professional work."
Henry V.
Lyons, IL
"They are very professional and we are so happy with our new Windows!"
Joven C.
Elgin, IL
"Our experience was very good with everyone we dealt with from salesman through installers. We experienced minimal disruption other than the obvious. Each job was completed in one day."
Kenneth P.
Evanston, IL
"They were so fast. They did the roof in one day and were very, very clean."
Reymundo R.
Buffalo Grove, IL
"They're very clean and efficient. They're very nice guys. They do good work."
Charles S.
Lake Villa, IL
"I've already recommended power home remodeling to a couple of friends"
Vanessa T.
North Chicago, IL
"I appreciated the teams work. The gentlemen came to my home and slapped the permits on the windows and got to work. They set the caution tape out so noone gets hurt. They were quick and efficient."
Emily H.
Chicago Heights, IL
"I am very happy with the work Power Home Remodeling did in my home."
Maria G.
Aurora, IL
"A seamless process."
Richard B.
Joliet, IL
"The installers that came to do our windows, were very efficient, friendly, and knowledgeable about anything we asked them. They took the extra time to show us how the windows worked and were very professional and down to earth. They left everything as clean as it was when they arrived. I am very satisfied with our finished products."
Adam B.
Chicago, IL
"Everything went great. we really liked the saleswoman who came to our door. We did not know that the windows needed to be painted on the inside."
Brenda W.
Highwood, IL
"They have great customer service."
Sujit S.
Montgomery, IL
"I had a terrible experience with PHR. As soon as I signed a contract I felt like my project was not a priority. Every step of the way I had to check and double check and correct the many mistakes that PHR made. I was promised white glove service, but did not get that at all. I had to correct the compliance coordinator as he sent the wrong info to my HOA. I had to call to find out why the appointment I made for the pre install inspection got changed only to be told my original scheduled time was available. I called to make sure the installers would have caulk to match my siding, and was told they would use white. I told PHR the caulk had to match and to get back to me with a plan. I called back 2 days later and was told the caulk was ordered and the installers would pick it up on the way to my home on install day. The installers, who were a 3rd party, showed up and had no idea about any caulk. My work order stated that a window apron would be replaced, but it was not. I will never recommend PHR to anyone ever. PHR took a lot of my money and I thought I would have an easy experience, but instead, it was a joke."
James L.
Streamwood, IL
"Just had my windows installed by Power Home Remodeling. The company was amazing from start to finish. Every person I interacted with was on time and professional. The product quality was excellent and the installation crew did an amazing job. There was a slight issue with one of the windows coming from the manufacturer and Power took care of it immediately. The new piece was ordered and I had a new date for getting the replacement installed before their quality manager left. Great company! Would absolutely recommend!"
Deborah R.
Aurora, IL
"New siding, gutters, roof, etc were not on our to do list for this summer, but we're glad we took the plunge. From our first meeting with Ray, the salesman, to our last meeting with Ryan, Quality Assurance Manager, and all the interactions with workers in-between, we were nothing but satisfied. And now, the place looks fantastic. Given the quality of their people and their product, we'd gladly recommend Power to anyone."
Henry S.
Buffalo Grove, IL
"I would recommend Power. However- my advise would be - to be willing to dealing with some poor clean up by some workers and excellent work by others. It will just depend on which crew you get."
Michael B.
Chicago, IL
"The materials and installation are good and things look like they've been done correctly so far. The initial consultation and set up was really long, but very informational. We had a few changes when the more experienced gentleman arrived to review everything before install, but all for the better. It would've been nice to have someone with a little more knowledge about what kind of windows could fit or wouldn't work in certain spaces in the first place, but it didn't seem to alter the timeline at all, so really, no loss there. We're happy with the work so far and feel some relief knowing everything is under warranty."
IL Homeowner
"Overall the project went well, the house and garage look really nice. The new gutters definitely work way better that the old ones."
IL Homeowner
"Salespeople for both the gutters and roof were knowledgeable. The gentleman who sold us the gutters was very down-to-earth and personable. We liked the deal they gave us for doing both the gutters and roof. The installers were great."
Christopher B.
Huntley, IL
"Power Home Remodeling did a great job at reviewing the project, understanding what is needed for my remodeling and completed the project on the scheduled day with no issues."
IL Homeowner
"On time and kept me informed during installation."
Paul D.
Joliet, IL
"SEVERAL REASONS AS LISTED AT THE END OF THIS SURVEY. 1.I expect some additional services. Repair/replacement of front upper window. 2. Help with removal of front window screen. 3. CLARIFICATION OF LIFETIME WARRANTYā¦. 4. Rain dripping in interior of front installation, covered by warranty?????"
Theresa L.
Huntley, IL
"The workers did a great job! They were respectful of the property, fast and efficient and provided a great quality of work. Our job was done within a few hours and it looks great!"
Fernando C.
Oak Lawn, IL
"Excellent work."
Keith K.
Park Ridge, IL
"Power Home Remodeling did a good job."
IL Homeowner
"I would think that you be more clear on what is to be expected and what is received during your interview. I would recommend doing business with you only on a cash base or get a loan not from Greensky but elsewhere."
Robert B.
Woodstock, IL
"I would recommend, but would also alert to being a little on the pricey side."
David D.
Elk Grove Village, IL
"Very professional and well organized from start to finish."
IL Homeowner
"easy to work with, quality work"
Joel B.
Aurora, IL
"Very happy with the windows"
Patricia D.
Lansing, IL
"There were no surprises the work was done according to plan very efficiently I will likely use them again for other projects"
Stanley W.
Wonder Lake, IL
"The individuals we met with and the installers were very professional but once the second set of windows were installed, felt very sold."
Heidi K.
Aurora, IL
"Totally recommend"
Patrick C.
Steger, IL
"They were very quick and efficient, and we are very satisfied with the windows."
Carlos R.
Chicago, IL
"Excellent service! We recommend Power Home Remodeling to you, family and friends. We feel confident about our new replacement windows. Easy to clean and functional easy to use, great warranty on these windows. We changed our window air conditioner units to portable air conditioners. Weāre glad we did. Thank you"
Eileen P.
Joliet, IL
"I found that the workers were professional, worked quickly, were involved in their jobs and took their time."
Jean S.
Mount Prospect, IL
"This is the second time I have used Power Home Remodeling for windows and I will recommend them to anyone looking for this service"
Jo
Crystal Lake, IL
"We knew we needed a new roof. The first contact visited our home in an afternoon. He was very thorough with his explanations and measurements, walked us through everything he was saying, explained what he meant by the terms he was using and spoke highly of the company he represented (I checked the company out and everything came in as presented. I generally don't trust housiing contractors based on some experiences I've had). There was little pressure to sign "right now", but we did see an advantage to going forward with Power. We accepted their best offer based on the company's reputation, a Right of Rescission, NO upfront deposits, the use of quality materials, customer praise and the fact that the roofers are employed by the company, not subcontractors.....this is important. The list of items that needed attention was long, but everything checked out with our own knowledge of what was needed. (Note: we are never afraid of exercising our Right of Rescission if something makes us uncomfortable in the days after signing. It's a legal right and it works). Materials were delivered one day, as promised. The next day the old roof, gutters, downspouts, soffit and fascia were removed (It was a big job!), and by the end of the day we had a new roof. The workers were on time, neat in their work and, except for a lunch break, worked non-stop. They asked for nothing from me and tolerated my picture taking. The second day, all gutters, soffit and fascia were in place and looking good. The crew did not speak English, but communication was not necessary except at the end of the day when the foreman showed up. As with the previous crew, they were prompt and got the job done before they left. They did a beautiful job. Cleanup was better than acceptable. Two minor items: (1) There were some excess (usable, not scrap) materials left behind and I am waiting for someone to come and pick them up. They're neatly packaged, but I don't want them sitting in my driveway and (2) I wish the crews were a bit more careful with my plants. The subject of landscaping was addressed in the initial contract and we were made aware that there may be some plant damage. Nothing was serious, but I have to complain about something! These two items were minor. Would we do business with Power again? Absolutely. Everything we discussed panned out and was supported. The project was done professionally and they didn't skip town. They still talk with me when I have a question. A new roof is an expensive item and the process was better than satisfactory."
John H.
Naperville, IL
"The job itself was great, couple minor fixes but everyone was courteous and professional. The only real problem was the trash bin and materials were delivered before the permit was secured so my driveway was blocked and I couldn't get in my garage."
Michael A.
West Chicago, IL
"Very happy with Power!"
Alan A.
Shorewood, IL
"Most everything looked nice and neat. Where they had to lift up the roof pieces did not lay flat again, so it's looks kinda rough. After I mentioned, they did not do anything to try and flatten out, but said this was the best that could be done."
Cynthia W.
Round Lake, IL
"My Power Home team was excellent. Ryan/salesman, checked the roof itself, checked the attic for leaks, measured, and gave a through explanation of their product. Joe/pre-install, confirmed all measurements and answered my additional questions. Peter lead the installation crew. They were quick and efficient and kept me updated with photos from tear off to completion. They even sent their own inspector to make sure the roof was done correctly. I was very satisfied with the whole process."
Rhonda T.
Hanover Park, IL
"Very respectful workers, cleaned up very well. Worked till they were done."
Alyssa K.
McHenry, IL
"Power Home Remodeling did a terrific job. I could not ask for anything else. I had no complaints. Power cleaned up and did everything well."
Joyce G.
Joliet, IL
"No communication at the end of the day. Things were incomplete and done sloppy. We had to complain and have them come out a second day to fix the areas that were done poorly. It make me wonder if I could spot problems on the outside, what was kind of work was done underneath that I couldn't see. No one on site spoke English throughout most of the day. By 8:30 in the morning the music was so loud it was difficult to work from inside the house. Told the workers twice to turn it down."
Joseph S.
Montgomery, IL
"Everyone associated with this project has been very pleasant to work with"
Dottie N.
New Lenox, IL
"Great people, service, and quality"
Victoria K.
Saint Charles, IL
"The work is really nice. It's fast and clean. The only thing was that they said they were supposed to do a quality inspection, but I never got that. Someone was calling me back to make an appointment, but then I didn't receive any more calls. No one came to see how the work was."
IL Homeowner
"The Power Home Remodeling team were all very courteous and pleasant to speak with. They took their time to explaining in depth on there quality of material used and how their life time warranty works. I have spoken with door to door sales person Griffin McDonnell a nice young man, salesmen Matthew OāConnor, Human Being Scott Shieldt, Remodeling Consultant Joe Teklits and Quality Assurance Manager Brett Graham. I was at first skeptical of using a company that knocked door to door. Griffin assured me he was knocking only because they were already doing houses in the area. Salesmen Matthew assured the same comments and offered addresses to check out the homes completed and the ones they were currently working on. Both the roofing crew and gutter crew were very pleasant, professional and clean up was excellent. Power home remodeling shares a project pulse app which is easy to use. The app keeps you updated on the progress from the time you sign up to the time the project was completed. Some of the nice features are the arrival time of the crew. It even updates if the crew is running late do to traffic or other related reasons and at the end of the project you receive a message to check the completed work and cleanup before sign the completion certificate and pay or billed for the completed work. My sibling had their gutters done bc by a different company . They had no idea when the crew was showing up or the job inspector. My sibling had to call the job inspector to ask when they were coming to check the work. Donāt worry about some of the bad reviews on windows and siding . They are in transition on using another supplier. There previous supplier could not keep up with thNoe work production necessarily need. I have asked both sales team, consultant and quality assurance manager. Everyone gave me the exact answer without me giving any information on previous conversations with an other Power Home Employee. I would 100% recommend Power Home Remodeling!"
IL Homeowner
"The service was really good, and the process was really fast."
IL Homeowner
"Quality of work looks very good. Employees were very friendly and helpful. All work was done in one day. This was second project with this company."
Vadim S.
Wheeling, IL
"The sales crew was courteous and knowledgable, and the construction was performed in a timely manner and at the aggreed upon price."
IL Homeowner
"Excellent work from the very start to finish!"
Susan C.
Palatine, IL
"The work was well done"
Linda
Evergreen Park, IL
"When the job was finished, it was incredible. They did a great job and it looks totally different and great."
Ana R.
Joliet, IL
"They were very professional, friendly, and took care of all my needs."
Lance J.
Flossmoor, IL
"This is the third project we have had done by Power Home Remodeling. We keep coming back because of the extraordinarily polite professionalism and high quality of the work and materials employed. Not the cheapest but we've not had a single complaint yet."
IL Homeowner
"Great sales info, everyone was punctual, superior products and workmanship and highly recommended, for good reason. No pressure and good value."
Allan G.
Morton Grove, IL
"They were a very good company, professional, and almost too thorough."
Jeremy R.
Batavia, IL
"Recommended to few friends already."
Erich V.
Skokie, IL
"Our house is 3 story with highceiling large windows, very challenge project due to 40 feet high. The contractor, sales presentation, quality manager all done a great job , we really happy with the new window and sliding door from Pella windows they installed! Highly recommended them, especially with the lifetime warranty !"
Lan H.
Saint Charles, IL
"Power Home Remodeling did a good job and were very professional."
IL Homeowner
"The installers were very good."
Edward Z.
Niles, IL
"The windows are great. The features and design of the windows are wonderful."
Samuel F.
Winnetka, IL
"I would just like to say thank you for the great service."
Vincent B.
Tinley Park, IL
"They were professional, and it was quality craftsmanship."
IL Homeowner
"Excellent service from everyone . I believe it to be a high quality product. The speed of delivery and response was outstanding. The 50 year transferable warranty is a big selling point. It is on the expensive side, and the sales tactics (policies not people) are aggressive."
Craig F.
Buffalo Grove, IL
"I already notice the difference with the new windows. Absolutely love them! It was an easy process and well explained."
IL Homeowner
"To me, it's nice that they stand by their product. We had windows put in about 7 or 8 years ago. If we have problems, they come out to fix them and replace the parts, so that's nice."
Victor L.
Wheaton, IL
"Your Installation team will did great work."
IL Homeowner
"Window install was amazing so i hired them to install new gutters, soffit and facia, worst decision i ever made, crooked gutters wavy soffit broken trim on my siding that they screwed back in with gutter screws not to mention they left a bucket full of garbage all around the house with debris all over my new windows that took me 3hrs to clean, i was going for a new roof next but now ill find someone else i can trust for that!!!"
Sherry R.
Hoffman Estates, IL
"The crew did a fine job. The work looks good. Took longer than expected."
Gary K.
Lyons, IL
"They were very professional. They did an excellent job and the follow-up. The quality control was very good."
IL Homeowner
"We completed the window installation in two projects. We had little issues, but they covered everything. I'm comfortable with it."
Mehmet D.
Schaumburg, IL
"Arrived as scheduled, quickly performed work and cleaned up site."
IL Homeowner
"Very happy with my new windows"
IL Homeowner
"Easy install best quality work"
Marcus J.
Chicago, IL
"Pushy sales if give the customer a day or too to digest the information would be helpful. You send you site engineer next day anyway."
Chintan P.
Elgin, IL
"They give you one price, then they measure the windows, and then two more guys come by the next day and measure it again for whatever reason. Then say it was measured wrong, then $400.00 more."
John F.
Chicago, IL
"Very professional company. Between siding, gutters and front door they did an excellent job. Looks fantastic and I love the lifetime warranty as well"
Hope H.
New Lenox, IL
"Work was done in a very professional manner. Clean up was great."
IL Homeowner
"From start to finish, Power Home Remodeling provided communication by email and through the website. They were very much available. The follow-up review by the QA rep gave us a good understanding that someone should look at the work once it is completed and that the QA rep would work with the team to complete any issues that needed to be addressed. There are set parameters for which there is a team looking into everything. I had some questions, and the manager was able to answer the questions. So far, the quality and installation are good."
Vishal J.
Buffalo Grove, IL
"Great service, great follow-up."
Haseeb A.
Romeoville, IL
"Very professional. Communicated in a time manner. Kept me informed from start to final inspection."
Gregory B.
Roselle, IL
"Everyone I dealt with through the entire project was awesome! Great work and done timely."
Helen R.
Crete, IL
"From the sales to the installation, everything was easy. Everything was explained, and the quality of the windows was outstanding. One of the things we noticed immediately was how much quieter it was inside the house. Everything went great!"
Stephen J.
Montgomery, IL
"Everything was very nice"
Janis M.
Cary, IL
"Work was done professionally and completed on time. I would recommend Power Home Remodeling."
IL Homeowner
"I would highly recommend Power Home Remodeling."
Jan K.
Round Lake, IL
"The windows turned out better than I expected, Each crew member played an important part in the installation. Everyone was friendly and professional."
Wesley R.
Country Club Hills, IL
"Salesman explained all options for my project and the cost of each. I was then able to choose the best one that fit both my need and budget. The job was completed on time and the installation crews were great. They arrived on time, worked quickly and effectively and cleaned up after themselves both during and at the completion of the job."
Kent W.
Palatine, IL
"We will recommend to friends and family and neighbors, but most won't want to spend this kind of money. They are always looking for a "DEAL". Or, like our son, have a very poor opinion of Pella windows. We already had experience with Pella products."
Joseph U.
Oswego, IL
"I thought they were supposed to do some spraying of the existing black mold, at least the walk in attic, and that was not done."
James S.
Homer Glen, IL
"They do a good job, but they are kind of pricey. The high pressure sales pitch isn't always pleasant, but they do good work."
John S.
Burbank, IL
"Everyone explained everything to us, and answer all of our questions? Everyone was so nice and care about whst we needed for our home."
Lonnita
Joliet, IL
"I'm absolutely blown away by the quality and appearance of my new windows and gutters! Power Home Remodeling's professionalism is simply off the charts!"
Manuel G.
Burbank, IL
"The Power entire process of 2 projects that have been 99%completed, has left me with a positive experience. Only little things to be completed this weekend. The project managers have been very supportive in helping me to understand their project goals and objectives in providing me the best work they could provide. The project mangers, and other project mangers and their workers are also very polite, respectful and work well together."
Delilah R.
Chicago, IL
"I feel like I was promised something and the product was not delivered as promised."
IL Homeowner
"The Great communication with everything that was going on with the job THANKS FOR THE GREAT JOB"
Vernon W.
Joliet, IL
"The installation went well. They were quicker than anyone else. They are beautiful windows. Yesterday it rained and there is one window leaking. I called but it will take over 6 weeks to have them come back out."
Daniel C.
Tinley Park, IL
"The installation crew was fast and clean and did a great job on the installation itself. The windows look great. I am very satisfied with the actual quality of the product itself. Their whole team was super helpful and made sure that all of our questions got answered along the way."
IL Homeowner
"Entire project went very smoothly and as explained to us. Exceeded my expectations as far as any inconveniences or repair/painting after installation completed ā almost none ā was very pleased. We couldnāt be more pleased with the end result."
Mark M.
Elmhurst, IL
"Yes I would strongly recommend to a friend they are very polite friendly and explain their products very well they take their time and show you exactly what they are talking about and what their products do I was very pleased with all their explanations and how they showed me what each product was going to do and how they were going to use them I am very pleased with their work."
Linda L.
AURORA, IL
"Everyone was very courteous and professional. They did an excellent job."
Antonio A.
Montgomery, IL
"We already recommended PHR to a coworker."
Jill D.
Lake Villa, IL
"They have a very informed staff, and the installation has been of very good quality, and the service has been great."
Aashna S.
Aurora, IL
"They were very professional, timely and they did follow-up calls. I really did appreciate that."
Charlotte M.
Bellwood, IL
"i was no happy with all the lack of communication. the preinstall appointment he showed up early and just left a business card and did not try to contact us. after the install something wasnt right and they had to come back out and fix the issue. i was not contacted about the install date. i had to call multiple times and then it was cancelled and rescheduled twice and i was never call to be told it was. it was a no show from my perspective twice. my husband and i were extremely disappointed with how much we paid for the lack of professionalism with communication and lack of initiative. i was told this was all written down on your side in my profile for you to know."
Heather P.
Palatine, IL
"They did great work! I see a noticeable difference in the look and the water drainage around the house."
Abdiel
Richton Park, IL
"They were very professional. I knew they would do a good job, and they did."
IL Homeowner
"The overall experience was not what we expected."
IL Homeowner
"I was satisfied."
IL Homeowner
"The overall process from sitting down and discussing the purchase of newly installed windows to the total installation went pretty smoothly. The windows look great and Iām so happy we replaced them."
Miguel G.
Calumet City, IL
"The experience was great, just a couple of things that have been corrected, and being corrected as I write"
Eddie R.
Waukegan, IL
"I was satisfied with all the work that was done."
IL Homeowner
"Power Home Remodeling did quality work. They were here early and done early. We had a couple of glitches in our screens, and they were back the next day immediately to replace those screens. They did a wonderful job. I would highly recommend them."
David J.
Elk Grove Village, IL
"They were excellent."
IL Homeowner
"Every encounter we had with the Power representatives was positive. The first was Mike Ramirez who set up the free inspection. Tim Coules came and made the inspection. He was very respectful and helpful. The Pre Installation manager for the gutters and soffit, Brian, was also respectful and knowledgeable. The installers Jose and Edgar worked very efficiently and did quality work with the tear off and the soffits as did Pablo and his co-worker installing the gutters. The Quality of the product and installation was top notch."
Veronica E.
New Lenox, IL
"The process was smooth."
Deontay B.
Waukegan, IL
"Power Home Remodeling is a good company to work with. They have great customer service and are always on time. The installers did a fantastic job."
Martin E.
Plainfield, IL
"The clean-up was not as great as I thought it would be."
IL Homeowner
"They care about the quality of their service. Everyone from the sales person, pre-install inspector, crew, and quality assurance manager were very professional."
Barbara J.
Hoffman Estates, IL
"Power Home Remodeling replaced all my windows, and my roof and gutters. I recommend Power Home Remodeling for their quality product and excellent installation. Their pricing is very reasonable and comes with a Warranty."
Fredrick W.
Worth, IL
"Everything went as scheduled. The work was done very professionally and promptly. The result was extremely satisfying. We will definitely think of them first if we ever need any work done in the future."
William M.
Naperville, IL
"We have already scheduled another project with Power."
Sandra K.
Oak Lawn, IL
"I reached out to them on Wednesday because two frames have not been installed, and I have not heard back from anyone. I'm going to follow up with them again today."
IL Homeowner
"I appreciate Power Home Remodeling for their quality of work, workmanship, their employee's neatness, completion of the job, friendliness, quality of their products and lifetime guarantee. They answered questions even when they were working. I highly recommend them. I have had numerous neighbors ask about my home and have used Power Home Remodeling."
Gale Y.
Country Club Hills, IL
"The quality work is terrible and trying to get someone out to fix the terrible work has been a complete run around."
Valerie N.
Midlothian, IL
"Communication between estimators was poor. Wrong material was ordered and shorted."
Anna G.
Palos Hills, IL
"The windows are excellent, and the installation was expertly done and on time"
Glenn S.
Schaumburg, IL
"We are very happy with Power's work and product. The sales team was engaging and, as younger homeowners, helped educate us about the renovation process. Everyone at Power was happy to answer our questions, and everyone also recognized that we were on a budget and helped us prioritize work accordingly."
Evan G.
Antioch, IL
"We had all the windows in our 2flat replaced. These guys did an excellent job in only 2 days. Great windows and great warranty."
Michele
Forest Park, IL
"Overall I was satisfied. The windows were in need of changing, so getting it done was a necessity and we are happy with those results. Same with the entry door. The soffit was also in need of repair/replacement, so we had work done which was definitely needed. But, while I hesitate to call it "pressure tactics", we were caught off guard with the "if you agree right now to do this work we'll give you a better interest rate and save you money on interest, even though the estimate is good fora year, but at the higher rates". We scaled back the amount of work just to make sure we could put it in the existing budget. There are other specifics which I have detailed in comments below."
Debra
Wheeling, IL
"It's a nice company to deal with. The workers they have are really nice and considerate."
Leasie M.
Joliet, IL
"The work was done in a timely and professional manner. I am very happy with the results and have received a number of comments on how great my house now looks."
Joyce M.
Lansing, IL
"We were very comfortable with the salespeople we worked with. Because of previous experience we know they honor their lifetime warranty which makes us confident that theyāre a good company to work with."
Thomas B.
Lockport, IL
"Workers were efficient, worked in a timely manner and did their best to complete the job on time."
Alice T.
Round Lake Beach, IL
"Power Home Remodeling came on time and was very courteous."
Michael T.
Calumet City, IL
"I would recommend Power Home Remodeling to a friend because they were very professional. Knew how to do the job right."
Kathryn C.
Lake In The Hills, IL
"They were a very communicative company. They kept us abreast of everything."
Ephraim C.
McHenry, IL
"They've been really easy to work with, they communicate well, and were respectful of our home. They have been timely, and they came during the window they said they would arrive at."
Tiffany H.
Montgomery, IL
"Power Home Remodeling was fantastic to work with."
Kristin A.
Elk Grove Village, IL
"This company does a very nice job. I am very pleased with what was done."
Deborah B.
Joliet, IL
"Yes they were prompt professional and new what they were doing"
Bennie K.
Country Club Hills, IL
"A little more expensive then some of the other window companies out there, but Power exceeded expectations and was well worth the additional cost."
IL Homeowner
"Professional install exactly as told"
IL Homeowner
No review comments provided
Burneva C.
Joliet, IL
"Time will tell. Was a bit disappointed that I couldnāt be told where the new wood was used to repair what was water damaged."
Joseph W.
Park Ridge, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"Very pleased with the new roof with new venting that old roof did not have. Conscious regard for neatness and cleaning up afterward, left no mess."
Nelda P.
Palos Hills, IL
"Overall great experience. Crew showed up on time, worked hard and had great attitudes. Only d0wnside was the mess they left (see comment below)"
IL Homeowner
No review comments provided
Judith B.
Frankfort, IL
"The team was very focused on completing installation quickly and was intending to install over alot of water damaged wood if I didnāt have them stop."
Jacob S.
Evanston, IL
No review comments provided
Lateres G.
Hazel Crest, IL
"I have already recommended Power to one of my neighbors."
Diane N.
Palatine, IL
No review comments provided
David F.
Bartlett, IL
"Given all the 5 stars (but one) I marked and what I say using some of your topics, it's obvious I promote your company."
Elisa D.
Skokie, IL
"From start to finish our project done professionally and in timely and considerate manner. I had my own construction company for 35 years and my standard are very high. They met them all."
Donald W.
Evanston, IL
"Everyone at Power was very professional and very knowledgeable about their products. They didnāt sugar coat anything and they didnāt try to upsell us. Our house looks amazing and we are so pleased with the results!"
Michael O.
Lombard, IL
No review comments provided
Omar C.
Plainfield, IL
No review comments provided
Kevin B.
Lombard, IL
No review comments provided
Ronald N.
Carol Stream, IL
"I have been very happy with Power Home Remodeling since the first person came to my door until now.They are knowledgeable and work with the homeowner to do what is best at the time.With a home there are always going to be some challenges,and this home has presented many of them already,previous work has presented many problems ...."
Cynthia C.
McHenry, IL
No review comments provided
IL Homeowner
"Overall very satisfied with the windows, they look beautiful and the team who installed them were very respectful to my family and my home. The only inconvenience we ran into was being rescheduled twice."
Anasofia W.
JOLIET, IL
"Great service, no pressure, offered great value."
IL Homeowner
"Fast clean and a good price."
IL Homeowner
"Oh absolutely I would tell all my friends and family. Power is number one in my book."
Susan F.
Lansing, IL
No review comments provided
Juan
Chicago, IL
No review comments provided
IL Homeowner
"The installation crew I got were great"
Laurel M.
Oswego, IL
No review comments provided
IL Homeowner
"Start to finish this was a pretty smooth process. We had our soffits, siding, and fascia done. No, their price is not the lowest, but customer service is top notch. Marco is an excellent sales person and walked us through what we needed, what we didn't need, and how the whole thing would play out. Sam did a final inspection of the work with me and we agreed some things needed to be buttoned up; they came back out two days later and did just that. No problems, no fuss, and I love the way my house looks!"
Shelley G.
Skokie, IL
No review comments provided
Michael E.
BOLINGBROOK, IL
"I have no areas of their service needs changing. Hi"
Phyllis A.
Evanston, IL
No review comments provided
Mary A.
PLANO, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"They got things done in a very reasonable amount of time, knew so much about the product, and the installation process, I liked the checks all along the way, and the windows look good inside and out.&"
Jean M.
Naperville, IL
"The workers were very polite, very efficient, and very neat."
IL Homeowner
"I feel like the process was efficient. I am satisfied with the product."
Christine N.
Oak Lawn, IL
"I feel the price was good, and the brand of windows is what I had wanted. The windows were installed in a timely manner. The area where the work was done was left completely free of any debris. The workers were all polite and professional."
Terrill O.
Bartlett, IL
No review comments provided
Kristen M.
Hanover Park, IL
"Power Home Remodeling did everything that they said that they were going to do."
James R.
Joliet, IL
"Very high pressured sales driven company. Upon inspection of window work being completed, two higher up were sure to find another $10,000 gutter/soffit job that "needs" attention. I felt very vulnerable as they tried to show me numbers if I Sign Up Now, verses signing up later. For Pete's Sake, Power was at my home All day doing windows, before the laborers left the Salesmen were trying very hard to get me on the Hook for another $10,000. I was pleased with the actual product but the "Bedside Manner" was too aggressive for me."
Joan M.
VILLA PARK, IL
"I would love to give 5 stars for the window installation and the windows. I gave 3 stars because the color was not what we were told they would be and the Supervisor that came to the house tried to sell us other things in order to correct the color ."
Eileen K.
Alsip, IL
No review comments provided
Rochelle T.
Glenwood, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"Power Home Remodeling was efficient and cleaned up very well."
IL Homeowner
No review comments provided
Jeanette V.
Hillside, IL
No review comments provided
Griselda W.
Montgomery, IL
"Power Home Remodeling provided great service. They do superior work."
IL Homeowner
"I had a very positive experience across the board in the installation of my windows."
Nancy W.
Franklin Park, IL
No review comments provided
IL Homeowner
"The information I was given on preparation wasn't quite correct and because of that. I had to pay out of pocket about $2,000."
Hansel S.
South Holland, IL
No review comments provided
Susan M.
Montgomery, IL
No review comments provided
Palemon M.
Cary, IL
No review comments provided
IL Homeowner
"Having all the improvements: roof attic gutters facia window done over a few days was ideal before winter set in."
IL Homeowner
"Nice work, just took longer than expected"
IL Homeowner
"I'm very satisfied with my experience with Power Home Remodeling. The people were very nice and kept me informed of any questions they had for me. They were respectful of my house and kept their work area clean. Overall I was very impressed with them."
Canterese M.
Crest Hill, IL
"Power was a company of their word. When they said they would do something, they did it. When they said the time that they would come, they were on time. They were very neat on the project; there wasn't a nail left. Everything was wonderful. They took their time, and they were thorough. We're very happy with the service."
Angela P.
Glenwood, IL
"Based on the first experience, I'd sing praises to the hilltops, but after this second install, can't say that I would highly recommend."
Brian J.
Glendale Heights, IL
No review comments provided
Nisha S.
Naperville, IL
"Power Home Remodeling offers a wide variety of home services. Their technicians did a great job with our windows, explaining what they had to offer and informing us about each step along the way. They followed-up after completion of the installation to make sure we were 100% satisfied."
Matthew H.
Winthrop Harbor, IL
"Extremely knowledgeable and polite. At each phase of the work, whether sales, installation, or follow-up, we were always treated with courtesy and respect."
Bob N.
Montgomery, IL
No review comments provided
Rita W.
Wheaton, IL
No review comments provided
Gary M.
Gilberts, IL
No review comments provided
Barbara K.
Lombard, IL
No review comments provided
IL Homeowner
No review comments provided
Larnell G.
Lansing, IL
No review comments provided
IL Homeowner
No review comments provided
Anthony J.
South Elgin, IL
"From start to finish I found Power to be very professional, polite, and highly skilled. A highest level product and employees obviously proud of the company they work for. Highly recommended."
IL Homeowner
No review comments provided
IL Homeowner
"This was one of the largest home improvement projects we have under taken. And it was well planned, executed, and completed."
Jennifer J.
Evanston, IL
"Contractors were very swift and thorough. The installation was professional and the windows are high quality. THere were two mfg defects with the windows, which should be resolved soon I hope."
Jay C.
Round Lake, IL
No review comments provided
Samantha H.
Grayslake, IL
"On time, worked efficiently, cleaned up and job looks great."
IL Homeowner
"Great products, kind helpful representatives, quality service and very fast to complete"
Corrie A.
Hoffman Estates, IL
No review comments provided
Alexa B.
South Elgin, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Sandra M.
Antioch, IL
No review comments provided
Kaitlyn S.
Frankfort, IL
No review comments provided
Suzan F.
Montgomery, IL
No review comments provided
Sylvia M.
Gurnee, IL
"For the most part the process went ok. They had a last minute cancellation on the original day to sickness which I understand. We were told at signing by the sales person that the site would be cleaned up and almost wouldnāt know they had been there minus having new windows. This wasnāt the case materials from install were left, some broken glass bad pieces of flashing along with installers hat."
Ben L.
Palatine, IL
"Very professional"
IL Homeowner
"Very nice company. Never heard of them before until they knocked on my door. Iām a new homeowner and I plan on updating the house slowly but surely. Power Home remodeling allowed me to do that by offering different options for me to be able to afford this necessary upgrade to help bring value to my home. The windows are beautiful and really gave the house a new facelift. I will be recommending to my parents whose home is in need of new windows."
Ernest R.
Burbank, IL
No review comments provided
Gregory M.
North Aurora, IL
No review comments provided
Dawn B.
Oak Forest, IL
No review comments provided
Curtis B.
Sauk Village, IL
"Great company. Knowledgeable team all around. Had some hiccups here and there but was corrected quickly. Thanks for assisting in making our new home feel more like home for us."
Justin P.
Cary, IL
No review comments provided
Patricia F.
Winfield, IL
No review comments provided
Matthew G.
Cary, IL
"I definitely would and already have."
Suzanne C.
Joliet, IL
"From the sales presentation to the implementation of the project management, everything was professional and easy. They made sure we understood all the terms and conditions. We are totally satisfied with Power Home Remodeling, and we talked to more than one window replacement company."
Lew C.
Geneva, IL
No review comments provided
Rhonda M.
Hillside, IL
"The entire process very straightforward, thorough, and timely!"
John G.
Lake Villa, IL
No review comments provided
John M.
Carol Stream, IL
No review comments provided
Elena M.
LAKE IN THE HILLS, IL
No review comments provided
Brian H.
South Holland, IL
No review comments provided
Joseph S.
Cary, IL
"They are more expensive than others but may pay off as they were easier to communicate with and more professional when it came to answering questions, concerns, or getting warranty repairs. I feel confident in the companyās word and workmanship."
Christopher S.
Plainfield, IL
No review comments provided
Linda V.
Woodridge, IL
"I was very pleased with the whole process, from the initial contact to the follow-up. The crew did a good job. I could not be happier."
Keith
Carpentersville, IL
No review comments provided
Mary K.
Evanston, IL
"They made the entire process so easy."
Nora C.
McHenry, IL
No review comments provided
Alma C.
Joliet, IL
No review comments provided
IL Homeowner
"Salesman was genuine, company worked well with financial hopes"
Leslie B.
Lindenhurst, IL
No review comments provided
Pamela L.
Lansing, IL
No review comments provided
IL Homeowner
No review comments provided
Samantha G.
GRANT PARK, IL
No review comments provided
Karl W.
Ingleside, IL
"Great and friendly service, fast and efficient work done, and the price was better than quoted."
Michael H.
Mount Prospect, IL
"The employees make the project worth it and are so amazing, and it made me feel good to go with the company."
Shahnaz J.
Orland Park, IL
No review comments provided
Christine T.
Wauconda, IL
"I've already recommended them to several people. I highly recommend Power Home Remodeling."
James F.
Joliet, IL
"They came on time, were respectful of me and my property. They cleaned up after themselves and provided an overall pleasant experience."
Lorraine M.
Joliet, IL
No review comments provided
IL Homeowner
"If asked by neighbors about the work done on the home, we will tell them about Power Home Remodeling"
Brian G.
Gurnee, IL
No review comments provided
John K.
Woodridge, IL
"Power Home Remodeling is very good at communication. They gave me a call when they arrived. If there were any issues, they called me right away. The billing is very simple. The work is pretty much perfect."
James P.
Joliet, IL
"Everything was satisfactory. People were knowledgeable and informed, and everything was done in a very professional way."
DeWayne R.
Country Club Hills, IL
"Very Friendly, got the job done, windows look great"
IL Homeowner
No review comments provided
IL Homeowner
No review comments provided
Anita B.
Joliet, IL
No review comments provided
Brandon C.
Wonder Lake, IL
No review comments provided
Edmund C.
Grayslake, IL
No review comments provided
IL Homeowner
No review comments provided
Alvinson S.
Joliet, IL
No review comments provided
IL Homeowner
No review comments provided
Paul D.
Joliet, IL
No review comments provided
IL Homeowner
No review comments provided
IL Homeowner
"We were extremely pleased with the entire process from start to finish. We will definitely recommend Power Home Remodeling to people."
Scott B.
Villa Park, IL
No review comments provided
Margarita R.
Huntley, IL
No review comments provided
Kathy S.
GLENDALE HEIGHTS, IL
No review comments provided
IL Homeowner
No review comments provided
Reta W.
Naperville, IL
No review comments provided
Frank C.
West Chicago, IL
No review comments provided
IL Homeowner
"I think the prices are reasonably priced, the quality is good, the customer service is good, and the staff is personable."
Kofi L.
Ingleside, IL
No review comments provided
Teresa D.
Aurora, IL
No review comments provided
IL Homeowner
No review comments provided
Aaron J.
Downers Grove, IL
"The installers and coordinators were very professional. The work was done well."
Stephen D.
Joliet, IL
"At this time I would recommend ."
Tony D.
McHenry, IL
No review comments provided
Joshua B.
Lombard, IL
No review comments provided
IL Homeowner