“Started with me calling Power to inquire Communication, Sales was”
“Power did a wonderful job. They were polite, clean, and everything was done properly.”
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“Every person who I talk to was very professional and friendly. Michael Joe and Jason were very informative about all the informative and they were the best.”
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“EFFICIENT, CLEANED AREA WHEN THROUGH”
“the power home remodeling service is fantastic but the window product price is still costly for average mid or low class people”
“Very professional, detailed and knowledgeable.”
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“This is a good experience with a strong reputable company. Everyone is friendly, courteous, professional, and hardworking.”
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“None that i saw , they was and work very professional all area”
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“Very satisfied with the quality and timely manner of the work. Knowledgeable installers completed the job quickly and with little disruption. Very satisfied.”
“Everyone was really well explained and really helpful”
“We are completely satisfied with the windows. The installers were great. I would definitely recommend them for windows again.”
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“Power Home workers was very friendly and I love my windows.”
“Items worked as you would normally expect. On time, work done right, payment as expected, etc. That's so rare in this industry and I appreciated how things went as planned”
“The quality of Power is good, the installers were quick and professional and I appreciated the quality check after the fact.”
“I mentioned my windows and the service I received to an elderly friend of mine, and when she’s ready—probably in the spring—she plans to try them for herself. I was very impressed with the attention to detail and the customer service.”
“The windows are nice and I like them. Didn't like the pressure to replace house siding tho. I've since had a few opinions from other contractors and was told and shown to a couple of cracks on one board with no leaking inside the house. Suggested a treatment of caulking. Mrs. Judith A Holada”
“I appreciate the honesty at every step from meeting Chris to give us an estimate, to the second check measure through installation and final check.”
“He was good”
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“Power Home Remodeling hasn't completely stopped wind drafts from coming in.”
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“We will recommend once the project is done the right way”
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“They had a fair price and did good work. They are good people.”
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“This is the best company I have ever worked with, products and sales and workmanship and professionalism is beyond exceptional. I cannot emphasize just how pleased I am with this company and their products, salesmanship and work!!!!A+++++++ rating!!!”
“Easy process and quick install!”
“They were very efficient, very clean and the quality was great.”
“I have already referred them to a friend. All of the employees are friendly and easy to talk to. The install went smoothly. They cleaned up behind themselves. Everyone was super personable.”
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“I am not sure I want to suggest a company that puts you on the spot, pressured and overwhelmed is not something I want a friend to go through. Using American Heritage Union as the only option to get the loan is disappointing.”
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“Everything was done professionally and quicker than I expected by Power Home Remodeling, and I liked the work.”
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“Great work!! The windows are beautiful! Your staff was wonderful!”
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“I’m not convinced it was really worth the cost, but it is a nice door. It’s a little weird to me that they tell us we’re not allowed to have a screen door or the warranty will be voided. We have a dog, and it makes me nervous every time I open the door.”
“very friendly, professional, much supervision from leadership”
“High prices but great quality.”
“Cancelled insulation 2 times”
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“The communication has been absolutely awful. On multiple occasions the customer service line said someone, normally a manager (and specifically Andrew), would return our call to discuss issues and no one called. The crew did not show up on at least 2 different occasions and additionally, 1 schedule block was deleted by the Chicago office instead of calling to clarify after the installation manager set up an appointment for the remaining issues to be addressed.”
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“I had damage to the trim around my bathroom window during installation and my gate was left open after gutter replacement. Communication was as poor for gutter installation. I was told the crew would be out between 7:30-8:30 am and they didn’t show up until close to 1pm. I wouldn’t have cared if the time change was communicated to me the night before when they realized they needed to finish a previous job.”
“There is still leftover material and garbage in my front yard”
“All the people we dealt with through their process was very professional, the crews that came out to do the work were quick and did a good job of keeping the site clean”
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“Price is expensive compared to others.”
“Power Home Remodeling disappointed me due to a lack of proper communication and follow-through. We experienced a major issue with the original window installation: the wrong color trim was installed. We ordered almond windows with brown trim, but almond trim was installed instead. Because of a family emergency, I was unable to be present during installation. My husband was focused on ensuring the installation itself was done correctly and did not notice the color discrepancy. Once the job was complete, he sent me photos and I immediately noticed the issue. He contacted customer service, and a correction was scheduled for five days later. We explained that we would be out of town and requested the issue be addressed sooner. After several conversations, we were told the crew would come out on a Saturday, framed as them “volunteering.” We found this response condescending and unnecessary—this was a correction of Power’s mistake, not a favor. Additionally, we reached out to the salesperson, Scott Jeter, three separate times and never received a return call. One of his main sales pitches was that Power would be with us throughout the entire process. That clearly did not extend to addressing problems. Even if the issue was outside his direct responsibility, a simple return call to acknowledge the concern and ensure it was being handled would have gone a long way. Failing to do so was disrespectful and left us feeling undervalued as customers. My expectation was not perfection, but accountability, communication, and basic customer respect. At the very least, we expected to be treated as a valued customer when issues arose.”
“Very personable… and respectful of owner’s needs”
“There team is really great on working together, and making sure the job was completed in a timely manner.”
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“Excellent service start to finish. Each personal interaction I had was positive. From initial marketing personnel (Sarah), to quote issuer (Cam), to the 3 separate installation teams, and Brett, the Qualit Assurance Manager, my questions were answered, and I felt my concerns were heard and addressed.”
“Putting”
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