“Steve Kightlinger worked closely with us throughout the project and beyond.”

“Our sales rep John and site foreman were excellent! Creative ideas and solutions.”

No review comments provided

“John was the best, very involved, communication - excellent! Quality of work - excellent. Very happy!!!!!”

“Our sales guy Mike Braun was on point. Great knowledge and fantastic to deal with.”

“James, our primary contact, was fantastic.”

“We were very pleased with consultation that Steve from J&K assessed our roof damage to be, the communication throughout the process, and the work done by the team to restore our home. Pleasure to work with and I'd use them again.”

“Very satisfied with the quality of their work and professionalism.”

“I have already recommended J&K to multiple neighbors since we were so pleased with our experience with them! From start to finish, they made the process easy. They worked fast and professional. They did a great job with the clean up and even returned in the daylight to make sure it was clean.”

“John Lee was very professional”

“J & K was exceptional, from start to finish they ensured we were taken care of. We had roofing and siding needed, as well as replacement wood due to rotting. They were here on time, we're extremely professional, and made sure all of our questions/concerns were answered each day. I would highly recommend J & K!”

“roof and windows”

“Mike Braun has a wealth of information. He stopped by and checked in on progress often. He did a final walk through to make sure all the nails were removed from our lawn. He went above and beyond.”

No review comments provided

“Mentioned above”

“I would like to recognize Adam for his exceptional service. He was awesome! We have recommended him to several people.”

“I would like to recognize Steve Kightlinger for his exceptional service. He was very responsive to our needs and seemed to understand everything that we required and made sure it was done.”

“As stated above - John was great!”

“John Lee was an excellent representative of the company.”

“They completed the job on time.”

“I would like to recognize Jason for his exceptional service.”

“There were some issues for callbacks that we had. I went through the general contractor to get anything resolved.”

“Frank the adjuster provided great service.”

“Great company to work with I would recommend them to friends and family for work.”

No review comments provided

“Everyone on the team.”

“John Lee, the construction manager, gave me outstanding service. He remembered every detail that I requested. He communicates well and keeps the customer informed. He is honest and trustworthy.”

No review comments provided

“I would like to recognize Dominic, he was a very pleasant man to work with.”

“I would like to recognize Frank Padilla for his exceptional service. He was the main contractor. He was responsive to my calls and took care of the things I asked for.”

“Frank, my salesperson, was great.”

“J & K Home Improvement provides excellent service with excellent people.”

“I would like to recognize John for his exceptional service. He was the one who took care of us.”

No review comments provided

“I would like to recognize John Lee for his exceptional service.”

“They exceeded my expectations!”

No review comments provided

“They exceeded our expectations. They worked with our insurance company and did all the work to perfection.”

“They exceeded our expectations. They worked with our insurance company and did all the work to perfection.”

“I was satisfied with the project from start to finish. I didn't have to do a lot of follow up. They were on time with the quote, the paperwork, and showing up to finish the job. They were on schedule. It was a good experience.”

“I would like to recognize everyone I worked with for their exceptional service.”

“I am satisfied with the overall job and with them getting everything picked up. There were lots of nails in my yard, but they cleaned up pretty good. They wheeled around a machine with a big magnet on it and they went around a couple of times since I have two dogs. You could hear the nails clicking to the magnet and I thought it was good to do.”

“I was most satisfied with the quality of the work.”

“I was satisfied with the customer support, having one point of contact that was responsive and the quality of work was very good.”

“Steve Kightlinger did a considerable amount of extra work to make sure we were satisfied. Much appreciated!”

“They worked very fast.”

“They did a great job.”

No review comments provided

“I was most satisfied with their willingness to work with you and how they came up with the final proposal.”

“I would like to recognize the sales manager. He did all of the arranging with us and he was outstanding.”

“I would like to recognize the sales manager. He followed up and was very accommodating.”

“Its a great company overall I was very satisfied with there work.”

“It's been some time, but I would recognize Joe Kim, the supervisor overseeing and coordinating the project. All of his workers seemed to be very professional. They were very well coordinated and just did a good job all in all. I would highly recommend them.”

“Joe has always been great and the workers were good. I would recommend the company as a whole. I feel they are honest with the job, work, and what they present to the customer.”

“They were consistent and just were short one section but they were on time and did everything”

“I don't have confidence in the company right now. It's in the middle of the job - not completed yet. The project manager, in the beginning, did a good job. But he doesn't return my phone calls. I know he's busy moving from state to state. I don't even know the status with the company. I'm up against an October 19th deadline to have this work completed, and it's major. A tornado hit my house. The two skylights in the roof didn't look damaged, and they put on the new roof. Then the insurance company said they had to do the skylights because otherwise the warranty on the roof will not hold. J & K Home Improvement said that was not correct. Now I can't get anybody to return my calls, so I'm not in a very good spot right now.”

“After they left, I saw a lot of flaws in their work.”

“good job”

“Overall it was a good experience.”

“Well, initially there was some changes that happened with the outlined process. The insurance company selected me for a random audit so there was some disconnect with coverage from my insurance. It was no fault of their own of the random selection and when that changed J & K Home Improvement stepped up and helped fill in the gaps and helped me understand the process. They did what I felt they should do as a company to meet the client in the middle. Overall I was pleased.”

“they did a follow up”

“I would like to recognize Jerry for his exceptional service. He was great to work with.”

“Overall they did a really great job.”

“they were willing to return to job to fix problems.”

“I like the quality of the shingles that I have. I like the products—the gutter, the soffit, the fascia. They did my garage roof a year and a half ago, and I like those products. I like the quality of the products.”

No review comments provided

“They exceeded my expectations.”

“They exceeded my expectations.”

“The quality of workmanship exceeded my expectations.”

“Their timing was exceptional.”

“The whole process exceeded my expectations. The biggest thing was being able to see samples prior to the install and having the installation window done in one day. It was extremely convenient. The quality of the work was awesome.”

“Jerry was great with follow-ups and his communication was great.”

“The company exceeded in communication and quality of work.”

“The job is ongoing and so far they have been great with communication.”

“They met my expectations because the roof is good and my grandson is a roofer, and he said they were excellent.”

No review comments provided

“Basically, they did what they said they were going to do did it in a professional manner.”

“Dominique was very good.”

“They were quick and they did everything on time.”

“They met or exceeded my expectations in roofing.”

“I was overall satisfied.”

“Overall, the whole team was good.”

“Some things that are important to me are that when a company tells you the schedule; then they should show up on time. It is hard to get a commitment from people but they were committed. They told me what and how they were going to do things. They explained what we needed to do to be ready. I was never surprised by anything. They told me the price and it was accurate. They went above and beyond to communicate with State Farm about the new roof and siding. I did not have to worry.”

“They met my expectations in all areas; they exceeded in providing quality materials.”

“They were great with effectively communicating issues and then addressing and resolving them.”

“I was impressed with the follow up.”

“Frank Padilla should be recognized.”

“I would like to recognize the project manager. I believe his name was John.”

“I would like to recognize the head guy but I can't remember his name.”

“They came in at a good price but their performance was really horrible. Some of the shingles don't sit right and I'm still finding nails in my yard, driveway, and backyard where my children play.”

“My expectations for the roof were met.”

“Workmanship. Workers were very polite. Cleaned area well.”

“I think they did good work. It was a roof. I would give them an A-.”

“They were very persistent with the insurance people to make sure that the job got done the way that it should. They did my roof at my old house. I'd give it an A.”

“Their prices were reasonable, and they basically did what they said they were going to do. They installed a new roof. I'd give them an A.”

“I liked everything across the board—they were fantastic. Joe was awesome. They took care of a roof for me. I'd give it an A+.”

“Under budget, on time, great follow through, good people, good quality work. They did a roof. I'd give them an A grade.”

“I liked their personal service; they were very involved and just took a real strong interest in the entire project. It was a rather big roof project, and John, the project manager, personally made sure things were done right. I was very happy with their involvement. I would say they get an A+, I was pretty happy with it. I thought they knew what they were doing, and they had quite a large crew out there that seemed to know what they were doing, from my limited knowledge of that area. They were very neat, they were very organized. It went pretty much as they said it was going to go. Nothing went off base at all.”

“We really liked working with Joe Kim. He was really easy to work with and very helpful. He did a great job of explaining all the details for all the different options for the roof that we got, he was really helpful. He was very patient with us. They did work for the roofing. I would give it an A rating. There were some things they had to come back and fix, but I think it was just because of how old the other roof was. There were some things they had to fix with the gutters and whatnot. Everything was fine though.”

“They did the job. The guy I worked with, Joe, was very easy to get along with, and the job held up well. We'll see if it continues to hold up, but overall it held up well, so it was an OK experience. They put on a new roof for me, a designer roof, and they also put on some new siding, sort of a wood-textured type siding. I say they get an A.”