“I liked everything from start to finish. J & K Home Improvement & Restoration was doing roofing for me. They were A+. They were just superb. They did it in the winter, and there was lots of snow, and they were right on top of it waiting for the snow to melt and it couldn't have been done better if we tried. Excellent.”

“I liked everything across the board—they were fantastic. Joe was awesome. They took care of a roof for me. I'd give it an A+.”

“The service guys were on time, neat. He was really helpful. He walked me through everything. It was a pretty positive experience. I'm happy with it. They were taking care of a roof. I'd give it an A+. I was really impressed with the cleanliness. There was not one nail on the ground.”

“I had a pretty good experience with J & K Home Improvement & Restoration. The guy who I spoke with was pretty thorough and explained things, and I raised one concern and he addressed it rather quickly, so I was pretty happy with that. They did some roof patching, a couple of shingles that they needed to replace. I had the best experience with them, that's an A+.”

“They provided service to us a couple years ago. They put a new roof on our condominium building. They were incredibly professional, very reliable, and they did their work very, very well. I'd give them an A+.”

“Under budget, on time, great follow through, good people, good quality work. They did a roof. I'd give them an A grade.”

“They did an excellent job, very professional. They were just fast, very clean, honest. They put a new roof on for me. I'd give them an A.”

“We really liked working with Joe Kim. He was really easy to work with and very helpful. He did a great job of explaining all the details for all the different options for the roof that we got, he was really helpful. He was very patient with us. They did work for the roofing. I would give it an A rating. There were some things they had to come back and fix, but I think it was just because of how old the other roof was. There were some things they had to fix with the gutters and whatnot. Everything was fine though.”

“They did exactly what they said they were going to do. They did siding and roofing. We did two jobs with them. I would rate them with an A. They did everything they said they were going to do. I dealt with Joe. He's the J in J & K, and his follow up was excellent, so I'd give him an A, too. It was exactly when they said they were going to do it. They did a good job of cleaning up. Joe knew what he was doing. I think if I had other work that he did, he'd be the first person I'd call.”

“They did our roof. They did a pretty good job. I'm very satisfied. Definitely an A+, I would go that far. As expected, no issues.”

“I liked their personal service; they were very involved and just took a real strong interest in the entire project. It was a rather big roof project, and John, the project manager, personally made sure things were done right. I was very happy with their involvement. I would say they get an A+, I was pretty happy with it. I thought they knew what they were doing, and they had quite a large crew out there that seemed to know what they were doing, from my limited knowledge of that area. They were very neat, they were very organized. It went pretty much as they said it was going to go. Nothing went off base at all.”

“They're just very responsive and very thorough. They replaced our roof. I'd give them an A+ rating.”

“They were here while I was at work doing the roof and I got home—you would never even know anyone was even here. I had to do a double take to see if the roof was done. They did roofing work and just a few other minor things. I'd grade them as an A+, definitely.”

“They were prompt and they did a good job. It was roofing. I'd give them an A+ rating.”

“They did a roof for us. It was good. They came and they did their work and they cleaned up good. I'd give them an A+ rating.”

“They were really quick. They were knowledgeable and they put out professional and quality work. It was really a smooth transaction with them. They took care of our insurance for our roofing. I'd rate them an A+. They were really responsive every time we called them with a question or anything. We had a good person to deal with. They came when they said they would and actually did take care of it really quickly.”

“They were very persistent with the insurance people to make sure that the job got done the way that it should. They did my roof at my old house. I'd give it an A.”

“They did the job. The guy I worked with, Joe, was very easy to get along with, and the job held up well. We'll see if it continues to hold up, but overall it held up well, so it was an OK experience. They put on a new roof for me, a designer roof, and they also put on some new siding, sort of a wood-textured type siding. I say they get an A.”

“Their workmanship was good. They were on time and they started off doing work through an insurance company, that's how I got them, and then we liked them so much we had the rest of the house done. They did fascia and soffit. The original was fascia and soffit and roof repair because a tree fell on it. I'd grade them as an A.”

“The person that I dealt with was courteous, and the work was good work. I haven't had any problems with it. They did a roofing and they also did some siding. I'd give it an A rating.”

“I thought they did a really good job. They were quick. He took care of everything. I didn't have to do anything. They were doing the roof and the gutters. There was a hailstorm, and all I did was make the claim, and the guy at J & K took care of everything. I'd rate them as an A.”

“I liked that he followed up a lot, always kept in contact. They did a roof replacement, from the storm. I'd give them probably an A.”

“I think they did good work. It was a roof. I would give them an A-.”

“They were really helpful at getting material and stuff. They were doing roofing. I'd grade them with an A.”

“We had a very unique need. My husband had a lung disease, and we had mold in our attic. We needed to get that remediated, the roof torn off and the underlying plywood, and I needed the boards that go up to form the peak over the roof treated with a mold-killing product and then painted with a mold-killing paint. I was having trouble, difficulty finding somebody, people were either mold remediators or roofers but they didn't do both. J & K was the only company I found that would tear off the roof and then while they're doing it, treat the support beams that were there. Our house has a mansard roof, and you can't stand in the attic, so people wouldn't be able to work in the attic when the roof was on. They were the only company in town for what I needed. I'd say it's an A.”

“They were very prompt, cleaned up after themselves, and did everything the way it was supposed to be done with no call back. It was interior work. J & K, if they didn't do it, supplied the person that did the top of the dormer, they didn't do the whole roof per the insurance company. It was large repair because it was the whole top of the dormer, and then they did the inside repair from the water damage from water leaking from the roof. I'd rate them as an A.”

“J & K did what they said they were going to do, they showed up when they were supposed to, and did everything that we had contracted to do with them. It was roofing. I would give them an A.”

“It was very good. I liked the whole thing. I can't say enough good things about it. As a matter of fact, I've had work done on new homes, refurbishing homes, all kinds of work done, maintenance on my own home—I've never experienced a contractor who's easy to work for and followed up as well as they did. It was just amazing. I can't say enough about it. They put a new roof on my house. It's an A+. I call and within ten minutes I'd have a call back. I live in Illinois, and my daughter is having a roof put on in Wisconsin, and John would not take the job because he couldn't service it. He said if he couldn't service the job, he wouldn't take it, and that was going to be like a ten-thousand-dollar job. They get a lot of credibility with me. They're pretty good. I can't give them enough praise.”

“J & K was great to work with. We had hail damage, and the rep was very good. He was very informative about the different things we could do on our house as far as the siding and the roof. Their crew and everything were just awesome. They're A+.”

“I was very satisfied with their work. They were very accommodating, and they did everything that I asked for. Overall, my experience with them was A+. I'd recommend them.”

“Everything went very well. They were fast, and they did a great job. I'd rate J & K Home Improvement as an A+ company.”

“They did roofing and siding. They were very professional, and they finished on time. It was a very good experience—A+.”

“My roof looks great. They did the job in one day, and everything was clean. J & K gets an A+.”

“It was pretty much the gentleman who took the job. He made it an easygoing process and explained everything. What he said was what the workmen did. Overall, I'd give them an A+.”

“They did some roofing work for me.”

“I'm very satisfied. Everything that we wanted done, was done well. When something didn't work out the way it should, they came right out and fixed it. They did gutters and soffits. I would strongly recommend them to a friend.”

“They were very easy to work with.”

“Obviously, I think they were very professional and very polite, but more so, they followed up when they said they would. They were prompt, and they did things on budget. From what I understand, the quality of the work was really good as well. This is a rental house I have, so I am only going by what I have heard. I had no complaints. My overall experience with them was an A.”

“They did a very good job, and they were very professional. The roof looks great. They came out to the house and went over the report in detail. They were very concerned about every little thing, and they had everything buttoned up. When we called, he called right back, and he was very understanding about the insurance check and having to wait. They were very professional. They cleaned up very nicely after themselves. They actually found something the other roofers did wrong and corrected it. We were very happy with them. The customer service was very personable. He explained everything very carefully, and he treated me as if I was the homeowner, as he should have; a lot of times, the men don't treat women the same way, so I appreciated that. They did a great job all the way around. I chose them because they worked with our insurance company. They were A+.”

“We had a great experience with them. Jerry was the one that came out, and he was just great. He went through it line by line and explained everything. He was a really good guy. We had storm damage, and they did a roof and siding. Every time I called customer service, they answered the phone and answered whatever I needed. I chose J & K Home Improvement because a house three doors down from me was getting a new roof through them. I saw how well they did their roof, so I went over there and asked them for a card. Jerry was there at the time, and he gave me his card and told me to give him a call when I wanted him to go check out our house. It was a rental house that I needed to have fixed. He called me within three days, and we went by the house. He gave me an estimate, and the job was done within, like, a month. I was very pleased. They're absolutely an A.”

“They did a good job. They replaced the roof. They were here when they said they'd be here, they were done when they said they'd be done, and they cleaned up after themselves. I chose them because when the representatives came out and talked to us, I just simply liked them. Our insurance person recommended them as well. I'd give them an A.”

“I had a great experience. They were clean and very professional. They did a new roof. I liked that the customer service was very polite, very courteous, and very clean. I'd give J & K Home Improvement an A.”

“I thought they were fine, and I had no problems with cleanup. Everything was great. They replaced my roof. The customer service was nice to work with. I'm sure we would give them an A.”

“J & K Home Improvement did a good job. They did a roof replacement and gutters for me. They did good, quality work, and they had good follow-through. The person that they sent out to work with us came through afterward and followed up. The customer service was good. I was satisfied with it. They did trample some of the plants, but they did rectify it. I'd say they're an A.”

“They did a good job. They did my roof and gutters. Their customer service was great. Everything they did was great. I chose them over a different company because they were great. I'd give them an A.”

“They were fine. They came, they did their work, and they were pretty efficient. They cleaned up. Everything looked fine. They put on a whole new roof, and I think they did new vents or fixed something on the vents. I chose them because my husband is an insurance agent, so he works with certain companies. He knows the great ones. He refers out the good ones, so obviously he called the good one for ours. I'd give them an A.”

“J & K is excellent. I liked their professionalism, the way they did the job, and their cleanliness. You wouldn't even know there had been roofers here when they left. I would recommend them in a heartbeat. I'm so glad I chose them. They're an A+++.”

“They did phenomenal work. They did the roof for me and made sure that everything was to my liking. The customer service was accommodating and very professional. I couldn't ask for a better roofer. I'd give them a triple A+. I can't say enough about those guys. If I was going to have any other work done, they'd be the first people I'd call.”

“I had some storm damage, and J & K replaced the front half of the roof for me. It's gorgeous. I'm perfectly happy with the job they did and their follow-up. They're definitely an A+ company. They did a great job.”

“J & K Home Improvement was fine. They were very attentive. The supervisor was here every day and kept me up to date on exactly what was going on, and it was very nice to know what was going on. They replaced the shingles that had been damaged from hail. I chose them over a different company because they just really followed up. I had a couple of other estimates, but these guys were just there all the time, and they were recommended by the insurance company—I guess that was part of the reason I used them. The customer service was right on time—excellent. Their grade would be an A+.”

“They were very quick with what they were doing, and they were working along well. They didn't stop. I've seen some guys for other houses that were just sitting around. These guys stayed busy and had it done in a short time. My neighbors—all of them—were saying how impressed they were with the way they did it. They did an excellent job. They have great customer service. They did the roof and the gutters—they replaced the whole thing. I chose them because the guy that came here to sign me up was recommended by somebody my son works with, and he wasn't holding back on giving me information, whereas the other one didn't want to give me a lot of stuff. That's why I like these guys. It was totally professional. They knew what they were doing, and I was very happy with them. I even passed out their cards to a couple of my neighbors. They're A+.”

“They were very thorough and on time. They replaced my roof. They had great communication; they talked to me every time I had any questions. When the gentleman came out to visit me, I grilled him on a bunch of questions, and he had all the right answers. J & K Home Improvement is A+.”

“The salesperson was excellent. He was really, really good. They did some roof repair. I thought the guy was really professional, and even the guys that came out and did the work were professional and well spoken. They were good guys. The whole experience was really enjoyable for me. I chose them because a friend of mine gave me a different salesperson's name, and when I called, he no longer worked with the company, so they gave me the other guy's name. If he hadn't come here and talked to me, I probably wouldn't have used this company. Maybe they have other salesmen who are just as good, but he really talked me into it. I had received other estimates other than his, so I had choices, but I chose him. I'd give them an A+.”

“I liked everything about them. They did a whole new roof. They were efficient, thorough, and clean, and their customer service was very good. I chose them because they did work in my area, so I got their number, and I was very happy with them. They were excellent—an A-grade company.”

“I liked the fact that they did a wonderful and thorough job—especially when they came in for the initial inspections. The roofer went on the roof, and he was up there for a good hour or hour and a half inspecting the entire roof and determining exactly what needed to be done. I was very pleased with the job that he did. J & K Home Improvement was recommended by my insurance company. They did exactly what they said they were going to do, and they did a really nice job. I'd give them an A.”

“They were timely. The job was very cut and dry, but they were able to pull it together in a timely fashion. Also, the salesman was very personable and knowledgeable—that always helps. They installed my roof. They removed the existing shingles and installed a new roof, and they got the job done in the time frame that I wanted. They were excellent.”

“They're good guys, and they did good work. They were fast. Anything that we had questions about, they answered. They put on a new roof and new gutters. The customer service is great. I'd give J & K Home Improvement an A+.”

“I liked everything about them. They were courteous, and the customer service was great. They did the roofing and some gutter work. I chose them because of trust and word of mouth. They're A+.”

“They were prompt. They did everything they said they were going to do, and they did a great job. They put on a new roof and new gutters on one side of my house. As far as customer service, I didn't have any issues at all. He was there when he said he was going to be there, and he got the work done when he said he was going to get it done. I thought he was very personable when he came to the door. He seemed like he knew what he was talking about, so I just made the decision to go with them. I'd give them an A+. I would definitely use them again, and I've referred them to neighbors.”