“Hardworking crew”
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“Door to door sales person that came by was friendly and great. So was the first first salesman that came and measured the windows and showed us the product. The person that came after to set up everything”
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“Professional, knowledge, understanding, thorough”
“They were on time, clean, friendly, the project manager came out to check everything and someone came out the next day and repaired”
“The work is done in a timely manner, with professionalism and the clean up is fantastic.”
“We were very satisfied with our experience with power when installing our new windows we’re still gonna be installing doors at the end of this month, but everything seems to be going smooth with the window part. Also our person that did the presentation. His name is Ken. He did an amazing job at explaining everything when the team came and installed the windows they were professional, courteous, and work efficiently. Also, when the quality control person came, his name was Chris. He did an amazing job as well explaining what other services he could provide to us overall great experience with power I’ll definitely be coming back to them.”
“Overall very satisfied with quality of products and care of installation.”
“Better communication”
“The gutter installation was complete on January 9 but the final inspection has not been completed yet. Also, during the additional insulation project the outlet for the front porch was affected and no longer works.”
“The overall professionalism, friendliness, and helpfulness in all areas is beyond what one would except from a business. Power Home Remodeling is a great business for having your windows and doors replaced and upgraded.”
“Every person that we have encountered with Power were friendly, knowledgeable, and efficient.”
“The install team showed up on time, and we're very cordial and professional. They did a nice job installing our windows quickly and didn't make a big mess. There were only a very few minor issues”
“I highly recommend Power Services’s for each project I have had completed. They have completed installation, siding, gutters and windows for my home. Their professionalism exceeded my expectations! I’m definitely Pro Power!”
“Price is expensive compared to others.”
“Work fast and clean”
“Too many attempts at up selling. The original bay window I wanted couldn't it be installed and now I have a very expensive window I don't want and cannot replace. The installation process went very well, almost perfect, but with a few flaws in the actual products. It's one of those things where if I'm paying $1000 per window I expect them to be perfect, and they weren't.”
“Everything is great except for how the windows look on the outside of the house. For the amount of money that we paid the windows should look good inside and OUT. The response to us about this issue was that they are manufactured this way and we should just deal with it is not acceptable.”
“We were quoted one price ( after detailed measurements had been taken and door colors chosen). When the ‘official’ measure came out, the price went up considerably. We felt it was sort of a bait and switch situation. Also, an issue arose with our credit card being charged an extra 3% without our knowledge.”
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“The extremely high pressure sell at beginning and end makes me doubt the integrity of the company, and I would not inflict this on anyone non-evil.”
“Shutters were not ordered and still have not been installed weeks later. Our yard is a mess and an entire window was left behind.”
“Power Home Remodeling disappointed me due to a lack of proper communication and follow-through. We experienced a major issue with the original window installation: the wrong color trim was installed. We ordered almond windows with brown trim, but almond trim was installed instead. Because of a family emergency, I was unable to be present during installation. My husband was focused on ensuring the installation itself was done correctly and did not notice the color discrepancy. Once the job was complete, he sent me photos and I immediately noticed the issue. He contacted customer service, and a correction was scheduled for five days later. We explained that we would be out of town and requested the issue be addressed sooner. After several conversations, we were told the crew would come out on a Saturday, framed as them “volunteering.” We found this response condescending and unnecessary—this was a correction of Power’s mistake, not a favor. Additionally, we reached out to the salesperson, Scott Jeter, three separate times and never received a return call. One of his main sales pitches was that Power would be with us throughout the entire process. That clearly did not extend to addressing problems. Even if the issue was outside his direct responsibility, a simple return call to acknowledge the concern and ensure it was being handled would have gone a long way. Failing to do so was disrespectful and left us feeling undervalued as customers. My expectation was not perfection, but accountability, communication, and basic customer respect. At the very least, we expected to be treated as a valued customer when issues arose.”
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“The people were friendly and made it easy.”
“Ryan and Max from installation team were professional, knowledgeable, detailed oriented, recognized the importance of treating the customer well and very personable. They spoke very positive about their work and high standards they want to deliver for customer and Power Remodeling.”
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“Very thorough the workers were awesome Kaitlyn answered all my questions!”
“I would definitely recommend Power! It was easy to work with them and I love my new windows. Most affordable compared to others! Unfortunately we have not had a follow up, however not completely their fault.”
“You guys did a great job. Everything was straightforward. I don't have any complaints about the quality of the work. I have no problems with all the information given beforehand to make a decision with you guys.”
“Very personable… and respectful of owner’s needs”
“no complaints”
“It was an amazing job overall with the installation.”
“It was great. I got a roof and insulation.”
“Great sales reps. Fast and convenient installation. Product looks and functions great.”
“They were quick, professional, and did great work. I am very satisfied with the windows. As far as getting storm ready windows for the price, I really appreciated their service and their product.”
“I'd recommend them to a friend because they were professional, on time, and thoroughly explained each level of remodeling.”
“There team is really great on working together, and making sure the job was completed in a timely manner.”
“I would recomend them to a friend because they gave high-quality, professional service.”
“We loved everything, from sales demonstration, the installers meticulous work to the quality assurance check up after the job was done!”
“Those guys were great and the customer service great. So far, they answered my calls and tried to help me.”
“I would highly recommend Power Home Remodeling based on the experience I had with them. They installed a beautiful door for me, and when I had difficulty opening it, they sent someone who fixed the problem.”
“My understanding was that installation was going to be between 9 and 1. Instead it was later in the afternoon l. Work was being done during a snow storm.”
“The installers were great. Friendly and professional. Windows looked perfect.”
“Power Home Remodeling was very good, polite, and left no mess. They did a very good job.”
“The salesman and all the workers were amazing, super helpful and knowledgeable, and didn't stay over their welcome or push anything on me that I didn't want.”
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“To be nice to people.”
“I would recommend them, but there is room for improvement. Some inconveniences and inconsistencies affected the overall experience. Addressing these issues would greatly enhance the quality of service.”
“They push for same day signing rather than the customer being comfortable with the purchase.”
“Hard to communicate with non-English speaking workers. Because dumpster was late clean up suffered. Finding small, i do mean small, pieces of old siding and aluminum trimmings.”
“I'd be too embarrassed to admit how much I spent.”
“Lack of communication on status of job. One window dis not fit properly. They closed it up with a temporary fix. Have had no communication on stastus of fix.”
“The cost was high. They subcontracted out. The clean-up was horrible. They pushed us into doing it in the winter with a lower price, but it turned out to be a disaster as far as my property.”
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