KTM Roofing Company, Inc.
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

KTM Roofing Company, Inc. has received 4.8 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
188
4
19
3
8
2
2
1
1
9th year as a Best Pick Call
"KTM Roofing Company has been raising the standard since 1984. This comes from working for others before starting my own company and believing that life is better for everyone if the work is a masterful installation by a professional staff backed by a strong company."

Tim McLoughlin | President
Company Information
Services Offered
KTM Roofing Company offers roof replacement and repair, flat roof sealed systems, seamless gutters, and Valor gutter guards. The company specializes in installing and repairing specialty roofs such as tile, slate, and wood shake roofs.
Warranty
KTM offers a written, twelve-year, transferable workmanship warranty along with the manufacturer's warranty on roof replacements as well as two- and five-year warranties on repairs.
Company History
The company started in 1984.
Distinctions
KTM is a CertainTeed SELECT ShingleMaster and a Carlisle Authorized Applicator. The company employs a CertainTeed Quality Master. KTM received the Ludowici National Project of the Year Award for roofing the East Lake Golf Club's historic clubhouse.
Employee Information
KTM's sales consultants are salaried and do not work on commission. Employees drive company trucks.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
2536 Highway 138 E
Stockbridge, GA 30281
Hours
Mon
7:30 am - 4:00 pm
Tue
7:30 am - 4:00 pm
Wed
7:30 am - 4:00 pm
Thu
7:30 am - 4:00 pm
Fri
7:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

KTM Roofing Company, Inc. has received 4.8 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
188
4
19
3
8
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/06/2020

“They exceeded in all areas.”

Review by
07/01/2020

“They are professional and did exactly what the salesman said would be done. I am totally satisfied.”

Review by
07/01/2020

“They met my expectations by fixing a dead spot on the roof. It now looks a lot better.”

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“They did a fantastic job on getting the roof completed in a timely manner.”

Review by
06/30/2020

“They exceeded in all areas and they were very thorough in making sure that there were no nails left.”

Review by
06/30/2020

“I'd like to recognize both, Chris on the residential side and the commercial side.”

Review by
06/30/2020

“I was satisfied because it was done in less than a day and it was done well.”

Review by
06/30/2020

“The sales process was very respectful and professional. The project was a professional. the follow up was outstanding. I would highly recommend KTM roofing to anyone who needs work done on their roof.”

Review by
06/30/2020

“I would like to recognize Chris Tyson for his exceptional service.”

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“They are very professional especially Chris.”

Review by
06/30/2020

“The salesman was professional and detailed in his explanation of the products. I was pleased with the insurance process.”

Review by
06/30/2020

“The gentleman that came out initially to do our estimate was fantastic. He did an excellent job!”

Review by
06/30/2020

“They met all of my expectations.”

Review by
06/30/2020

“I would like to recognize Tim M.”

Review by
06/30/2020

“They did a good job and clean up was good. I am satisfied”

Review by
06/30/2020

“They exceeded in every area discussed in the survey. They've reroofed our house twice. They did it first in 2006. we got architectural shingles because the front of our house looks boring. Last year a giant branch crashed into our roof and did considerable damage. We had the whole house reroofed completely, rather than just getting a patch. We got the same color of architectural shingles as before and we're very happy with it. Richard did an outstanding job negotiating with the insurance company that I could've never done myself. I have recommended them to 3 friends that I know have gotten their roof done. The most recent is an engineer and she's very literal and OCD. She put their salesperson through the ringer and she's still very happy with the roof she got. If they can make her happy, they can make anyone happy.”

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“The overall look of the roof is fantastic. The appearance is top-notch.”

Review by
10/02/2019

No review comments provided

Review by
10/02/2019

“Everyone at KTM Roofing Company has been very good. From the roofers to the office staff, they are very professional.”

Review by
10/02/2019

“Yes I just want to say that Leonard is amazing. He was the person that came out and did all the work. Very knowledgeable and good at what he does. Again he was able to fix something that even the builders couldn't fix. I will say, I live in a townhome, and he respected my townhome. He respected the other units next to me as well. Didn't go tearing stuff up. Really respectful of my unit and of others.”

Review by
10/02/2019

No review comments provided

Review by
10/02/2019

No review comments provided

Review by
09/19/2019

“Everything went well and I was very pleased.”

Review by
09/19/2019

“They went above and beyond to get done what we needed to get done and they were very professional.”

Review by
09/18/2019

“KTM Roofing did a good job without disturbing me. They took the time to answer my questions and explained any future problems I may encounter.”

Review by
09/18/2019

“I was most satisfied with the timeliness.”

Review by
09/18/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

“They're definitely appreciated for everything they've done, from analysis to completion of the work.”

Review by
09/04/2019

“I would like to recognize the project manager.”

Review by
09/04/2019

“I would like to recognize Leonard. When they said the job was completed, Leonard was very nice in trying to fix the issues.”

Review by
08/27/2019

“The quickness of service.”

Review by
08/27/2019

No review comments provided

Review by
08/27/2019

“I would like to recognize Chris for his exceptional service.”

Review by
08/27/2019

“I had contacted a couple of other companies before I got a recommendation for KTM Roofing Company and they didn't want to do the work because my roof is steep and about 40 feet off the ground. KTM didn't bat an eye got up there and fixed the problem. They charged me exactly what they said and did add to it.”

Review by
08/27/2019

“I would like to recognize the salesman for his exceptional service. He broke it down and told me what needed to be done. I was very satisfied.”

Review by
08/27/2019

“Their response time and thorough completion of the job are amazing. I have utilized KTM multiple times in the past 12 months and every time they give exceptional customer service and job always done right the first time.”

Review by
08/21/2019

“They did great work. They were here when they said they would be and took care of it with no problems.”

Review by
08/08/2019

“KTM Roofing Company met or exceeded my expectations in regards to the roofing.”

Review by
08/08/2019

No review comments provided

Review by
08/07/2019

“I would like to recognize John.”

Review by
08/07/2019

“They did a great job and what they left on the ground I could pick up with one hand.”

Review by
08/07/2019

“I would like to recognize Chris at KTM Roofing Company for his exceptional service.”

Review by
08/07/2019

“I would like to recognize the man who came out about warranty issues for his exceptional service.”

Review by
08/07/2019

“They met my expectations by repairing rotten wood.”

Review by
08/07/2019

“I am very happy with KTM Roofing.”

Review by
08/07/2019

“The job was not done according to the agreement.”

Review by
07/29/2019

“The company fixed and made repairs in a timely fashion.”

Review by
07/16/2019

“I would like to recognize Chris Russell for his exceptional service!”

Review by
07/13/2019

“James the inspector was wonderful. Tim and Edwin were both helpful on a former project that we had.”

Review by
07/12/2019

“I would like to recognize Richard McLoughlin for his excellent service.”

Review by
07/11/2019

“The owner cared enough to spend 30 minutes on the phone to explain the way their company stands out. The salesperson, Chris, was very nice.”

Review by
07/11/2019

“I have worked with two or three different people there and they were all great.”

Review by
07/09/2019

“They were very reliable and on time. They did great work.”

Review by
07/09/2019

“I thought they did a great job, were timely and efficient.”

Review by
07/09/2019

“I would like to recognize Chris the salesperson and Crystal at the front desk for their exceptional service.”

Review by
07/09/2019

“Leonard and James did a great job.”

Review by
07/09/2019

“I would like to recognize the sales guy or project lead guy. He helped us choose the color of tiles and he was onsite throughout the day they were doing the job, he was extraordinary. He was really great, he dropped by and gave us samples and was really a joy to work.”

Review by
07/09/2019

“I would like to recognize Chris Pyson for exceptional service.”

Review by
07/09/2019

“I only worked with one person. They put on a roof 15 years ago. They have come back since, to do normal repairs.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“The company met all of my expectations.”

Review by
07/09/2019

“I would like to recognize James. He was the first one to come out and take a look at the roof and the work I was requesting to have done.”

Review by
07/09/2019

“It was high-quality work and they were very professional.”

Review by
07/09/2019

“I would like to recognize the salesman for exceptional service.”

Review by
07/09/2019

“I would like to recognize Greg for his exceptional service.”

Review by
07/09/2019

“Chris, the salesperson, was very thorough. He was a great salesperson. He was very knowledgeable and patient.”

Review by
07/09/2019

“Both Chris's were great.”

Review by
07/09/2019

“I would like to recognize Richard and Hector for their exceptional service.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“Everyone did a good job.”

Review by
07/09/2019

“I would like to recognize the salesperson. I think his name was Richard.”

Review by
07/09/2019

“They met or exceeded my expectations by their overall good service.”

Review by
07/09/2019

“I was most satisfied with their response and how quickly they followed up.”

Review by
07/09/2019

“KTM Roofing Company met my expectations in with the roof.”

Review by
07/09/2019

“The installers for the roofing and gutters were exceptional.”

Review by
07/09/2019

“Everybody over there is good.”

Review by
07/09/2019

“I would like to recognize my sales person for exceptional service; he was very helpful.”

Review by
07/09/2019

“Everybody was nice, from intake to our guy who came and did the repair. Everyone is very professional and very kind.”

Review by
07/09/2019

“This was the second time I have used KTM Roofing Company. I have recommended them several times to neighbors in the neighborhood and everyone is pleased with them. KTM Roofing Company is an excellent company!”

Review by
07/09/2019

“I would like to recognize the project manager, Chris Tyson for his exceptional service. He was excellent.”

Review by
07/09/2019

“KTM Roofing met or exceeded my expectations.”

Review by
07/09/2019

No review comments provided

Review by
07/09/2019

“I would like to recognize the salesperson.”

Review by
07/09/2019

“The completion of the project met my expectations.”

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

“I have already recommended them to a lot of people. They are organized, and quick. Chris Tyson is our contact there and he is no pressure and is very easy to deal with.”

Review by
07/08/2019

“I would like to recognize the salesman.”

Review by
07/08/2019

“They all did a great job! Everything was done professionally, the work was good, they arrived on time and cleaned up afterwards. Exactly the service I hoped to receive.”

Review by
06/10/2018

“Scheduling and showing up on time!”

Review by
06/10/2018

No review comments provided

Review by
06/09/2018

“Excellent service, everything done as a promised and on schedule.”

Review by
06/09/2018

No review comments provided

Review by
06/09/2018

“Installed a new roof on time with no collateral damage”

Review by
06/08/2018

No review comments provided

Review by
06/07/2018

“KTM installed our roof and has come back on one occasion to repair it after storm damage. They did an excellent job both times. Exceeded my expectations.”

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