KTM Roofing Company, Inc.
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

KTM Roofing Company, Inc. has received 4.8 out of 5 stars based on 200 customer surveys conducted through Our Research Partners.
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11th year as a Best Pick Call
"KTM Roofing Company has been raising the standard since 1984. This comes from working for others before starting my own company and believing that life is better for everyone if the work is a masterful installation by a professional staff backed by a strong company."

Tim McLoughlin | President
Company Information
Services Offered
KTM Roofing Company, Inc., offers roof replacement and repair, flat roof sealed systems, seamless gutters, and Valor gutter guards. The company specializes in installing and repairing specialty roofs such as tile, slate, and wood shake roofs.
Warranty
KTM offers a written, twelve-year, transferable workmanship warranty along with the manufacturer's warranty on roof replacements as well as two- and five-year warranties on repairs. Commercial sealed systems include a 20-year, no-dollar-limit warranty.
Company History
The company started in 1984.
Distinctions
KTM is a CertainTeed Select ShingleMaster, GAF Master Elite Roofing Contractor, and Carlisle Authorized Applicator. KTM received the Ludowici National Project of the Year Award for roofing the East Lake Golf Club's historic clubhouse.
Employee Information
KTM's sales consultants are salaried and drive company vehicles.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
2536 Highway 138 E
Stockbridge, GA 30281
Hours
Mon
7:30 am - 4:00 pm
Tue
7:30 am - 4:00 pm
Wed
7:30 am - 4:00 pm
Thu
7:30 am - 4:00 pm
Fri
7:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

KTM Roofing Company, Inc. has received 4.8 out of 5 stars based on 200 customer surveys conducted through Our Research Partners.
5
180
4
5
3
8
2
4
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/02/2022

No review comments provided

Review by
01/20/2022

“My experience was amazing. Chris and Rhonda were a big help in explaining everything to me. I recommend KTM to everyone I know!”

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01/19/2022

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01/19/2022

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01/18/2022

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01/17/2022

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01/17/2022

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01/17/2022

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01/16/2022

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01/16/2022

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01/16/2022

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01/16/2022

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Review by
01/16/2022

“I was impressed that KTM did not try to sell me a whole new roof, but rather recommended that nail pops be fixed. I will be calling KTM when the time comes for a new roof, and I am recommending them to my niece who lives in Brookhaven.”

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01/11/2022

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01/10/2022

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01/10/2022

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01/10/2022

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01/09/2022

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01/09/2022

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01/09/2022

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01/09/2022

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01/09/2022

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01/09/2022

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01/09/2022

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01/09/2022

“They came in, diagnosed the problem and fixed it quickly - and for an affordable price.”

Review by
01/09/2022

“KTM roofing has made repairs on my roof in several areas where the original building contractor did poor quality. KTM d a great job on my home.”

Review by
01/09/2022

“Not sure”

Review by
01/09/2022

“Shingles did not match the existing roof, I was not given an option on selection shingles, I had to come up with the solution of using existing shingles from another part of my roof during their return trip - which I was also charged the exact amount as the original trip - do not look at KTM roofing as an option for any roofing services.”

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01/07/2022

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01/07/2022

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01/06/2022

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01/06/2022

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Review by
01/06/2022

“A very small job.”

Review by
01/06/2022

“They had great service. Very knowledgeable and very courteous crew.”

Review by
01/06/2022

“They were very responsive and very honest.”

Review by
01/06/2022

“They were very professional.”

Review by
01/06/2022

“Overall, they are a good company, however, it took multiple followups on my behalf with them to fix a botched roof job, on their behalf.”

Review by
01/06/2022

“I have used them for 20 years. There was whole roof replacement. I have had to call them back about 5 times for repairs and replacements. That does not speak well for a 30 year roof.”

Review by
01/05/2022

“They have very good customer service. When there was a problem, they came in right away to fix the issue.”

Review by
01/05/2022

“They did a great job and were very good at communication.”

Review by
01/05/2022

“They did a good job. But when they replaced the shingles, the colors didn't match. I talked to the work crew, and I was told they would match.”

Review by
01/05/2022

“KTM Roofing Company communicated very well. They were very professional and responded in a timely manner.”

Review by
01/05/2022

“They gave prompt and efficient service.”

Review by
01/05/2022

“KTM Roofing Company was very easy to work with and professional. I did not have any issues leading up to the project or during the project.”

Review by
01/05/2022

“They did quality work.”

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01/05/2022

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01/05/2022

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01/05/2022

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01/05/2022

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01/05/2022

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01/05/2022

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01/05/2022

“They forgot to put drip edge on. They didn't order the correct color for the shingles and used the wrong color. They had to come back to bring the correct shingles. They left nails and trash in the yard. They said it would take one day, but it took three days. It also took an extra day to fix the drip edge.”

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01/04/2022

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01/03/2022

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Review by
01/03/2022

“I have nothing good to say. On my job at least they showed very little competence. I had a bad roof leak. After three - yes three visits - the roof still leaked. They just did not know how to fix it. After failing to fix the leak, they demanded payment for “workmanship”. Even heard from their lawyer threatening to sue me. Repeat that. They threatened to sue me for failing to pay for their failing to do what they agreed to do. Would not recommend.”

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01/01/2022

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12/31/2021

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12/31/2021

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12/31/2021

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12/30/2021

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12/30/2021

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12/30/2021

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12/30/2021

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12/30/2021

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Review by
12/30/2021

“KTM was fast professional and caring, can’t ask for more!”

Review by
12/29/2021

“I've been using KTM Roofing Company for over a decade and appreciate that they never pressured me into getting a roof before I really needed one. Everyone from the office staff to the sales/project manager to the workers themselves have always been friendly and helpful whenever I needed a repair, right up to the time when I did finally get my full replacement roof. Their customer service and follow-up has always been stellar!”

Review by
12/29/2021

“KTM provided the best possible solution for our needs; they did so timely and professionally. We highly recommend KTM.”

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12/29/2021

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12/29/2021

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Review by
12/29/2021

“Workmen appeared to lake professional experience. They damaged my gutters; insulated window covers, existing aluminum strips and the external electrical connector to the electrical pole. I reported these issues to KTM and most of them were addressed. I watched the workmen avoid patching and open space on the side of my roof with wood and covered the open space with what appeared to be aluminum roof covering. When I reported this particular issue to KTM, they sent the same workmen out to correct the problem. They knowingly did not uncover the area that they missed originally and sent a photo to their office as an indication that the problem was resolved. I selected this company because of the entry in the Gwinnet County Top Picks think it was a safe choice. There are shingles today that need to be restapled/nailed. I have not yet contacted KTM. I felt that my voice was not respected in the past.”

Review by
12/28/2021

“I already have referred KTM and they are scheduled to replace a roof soon in Ormwood Park, Atlanta.”

Review by
12/28/2021

“I would highly recommend Doug Russell and KTM to anyone looking to do roofing/gutter work.”

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12/28/2021

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12/28/2021

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12/28/2021

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12/28/2021

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12/28/2021

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12/28/2021

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12/27/2021

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12/27/2021

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12/27/2021

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12/27/2021

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