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AreaSet
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“The workers were knowledgeable and did a great job. They cleaned up afterwards.”
“The team you sent worked hard and great time done on our windows.”
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“NEWPRO's performance was totally adequate”
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“They were off schedule. They clearly stated that the construction of my new bathroom would happen 6-8 weeks after forming the deal, but it happened 12 weeks later, which only happened due to me constantly following up and requesting updates from the company because they lacked communication. Three weeks after they “finished,” now only part of my bathroom is constructed as we’re still waiting for my sink to be installed. Overall, I do not recommend NEWPRO because of this experience. Work on your communication skills and time management.”
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“I would not recommend NewPro to my friends due to a high cost, I don't think it's competitive, though the overall quality of the doors is good. Also too many mistakes, and the project took 3.5 month to complete”
“Alex was on time, very courteous, & respectful of our home. Everyday he would leave our house clean. Alex was very professional & did a great job.”
“Door hangs nice. Trevor did a good job.”
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“Installation was great but no follow-up. We also said we did not want to finance and thought we were signing to set installation then found out they put it through financing!”
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“Since the project was completed I have consulted with other roof installers (I am furious at myself for not doing it before agreeing to NewPro). The NewPro rep gave me a quote that was clearly two times higher than others have given me. The rep also told me that his quote was only good for that day. (This is what is known as a high pressure sales technique and hind sight tells me I should have asked him to leave the house!!!) So if I recommend NewPro to anyone, I would first tell the person to get three bids in their hand before calling NewPro and if NewPro's bid falls within the others, then go with NewPro.”
“NewPro does an excellent job. My new roof looks great. That came and went in a single day did what they said would do. Quite a bit of sheathing needed replacing and was added to the contract as they noted in early discussions. Last year they did new windows which came out awesome!”
“Excellent job and so professional”
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“Quality work!”
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“Not happy with the sales rep his name is Jonathan I called him and texted him and he hasn’t called me back I’m very disappointed in him but it’s ok I will never use Newpro again and I have nothing good to say about them I paid way to much for what I had done and it took days longer to do the job. We all learn to learn from our mistakes!!”
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“The crews we had were exceptionally hard working, professional and reliable.”
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“They screwed the whole job up for us. They know about it and are trying to fix it. I would not recommend them; the salesperson sold the job and we never heard from him again. It was a shoddy job.”
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“This was the second time NEWPRO worked at my house. Both times, they did good work.”
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“They were very professional from start to finish.”
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“Very professional in every way.”
“Yes I would recommend newpro.”
“The floor color was not what I picked. Shower door handle lose day of installation.”
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“I had a great experience with designers, finance, workers, project manager. They were hard working and responsive”
“The sales rep seemed knowledgeable and answered all our questions, and was informative. The crew did a good job. One room looked cleaner than before they arrived. They were efficient.”
“Very professional installation. The crew was knowledgeable. I would recommend anyone who wants good-quality windows done promptly.”
“Great communication, great service and friendly staff.”
“They were very professional!”
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“Professional staff”
“The quality of the product along with the expert instillation.”
“They were awesome! The installers were great! They were clean. They came in and did what they had to do. They were really good.”
“Mike the sales rep was great, friendly and not TOO pushy”
“Costs of project unnecessarily too high for the work I had done.”
“I cannot leave a review because I'm STILL waiting for my project to be completed. Talk about an "experience"! The status of the project has not changed -- it is still not completed (6/22/25)”
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“They do a great job it was done so fast and we are super satisfied”
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“High quality product”
“Very thorough. Multiple people took the same measurements for accuracy”
“I am not happy with the bathroom, I have already had to have them come back for the floor. The guy worked hard. I am now seeing where there are problems. The plumber came and drained something in my basement, now whatever he drained, something is leaking. I noticed the other day that they put caulking around the bottom of the shower. I just had this done in April, and it is already discoloring and molding. My understanding was that in the shower it goes from the floor to the ceiling. However, in one part of the shower where the shower head and handle are goes to the ceiling, but the other two sides there is a half inch gap where it does not go to the ceiling. I am not happy with that because what if that discolors and starts to mold, then what am I going to do.”
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“I would only recommend Newport if Al Bettencourt is doing the work”
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“Worked with me to coordinate Tesla solar panel removal. Dates changed several times.”
“The window should go into it's own casing not relying on a old windows casing that could be rotten”
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“It was great. The install was a breeze. NEWPRO came out, showed us the difference between their windows and our windows, and it was a very, very good price for what we believe the quality of the build is.”
“Great team.Great to work with them”
“From beginning to end the process was professional. We were never left in the dark. NewPro Communicated with us frequently and kept us in the loop at all times as to where our project stood. It was a very pleasant experience”
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“Job is done property, it’s a family business. Everything is done professionally.”
“They came when promised worked quickly and cleaned up very well after themselves”
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“Amazing from start to end.”
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“I believe that Newpro used an unfair business practice during the quote/install process. I was given a fixed quote by a salesperson who claimed to have many years experience selling Newpro siding. Yet on the first day of the installation, the installer immediately discovered that $2,500 dollars worth of material was not included. I was forced to accept this increase. I feel that this was not my fault and I should not have had to pay for Newpro’s oversight in the quote process.”
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