Falcon Pool Services
1st year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Falcon Pool Services has received 4.7 out of 5 stars based on 42 customer surveys conducted through GuildQuality.
5
38
4
0
3
1
2
2
1
1
1st year as a Best Pick Call
"At Falcon Pool Services, we're passionate about providing the best customer service in the industry. We've created a highly responsive and friendly customer service platform that makes working with our company a seamless and pleasant experience that is unmatched in our industry."

Brenton Chandler | Owner
Company Information
Services Offered
Falcon Pool Services offers pool cleaning, preventative maintenance, and chemical adjustments for residential customers. The company's services include inground pool cleaning; filter cleaning and replacement; skimmer basket and pump basket cleaning and replacement; pool skimming and vacuuming; backwashing; chemical testing and balancing; salt cell cleaning; and inspection and recurring services.
Services Not Offered
The company does not offer pool construction or repair.
Warranty
Falcon Pool Services offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 2019.
Employee Information
Employees are background checked.
Additional Information
Falcon Pool Services uses the LaMotte WaterLink Spin Touch water chemistry testing system.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
510 Bering Drive
Houston, TX 77057
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 6:00 pm
Sun
7:00 am - 6:00 pm

Compiled Score:

Falcon Pool Services has received 4.7 out of 5 stars based on 42 customer surveys conducted through GuildQuality.
5
38
4
0
3
1
2
2
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
04/05/2021

“Falcon took over pool service from Starbrite pool service, my previous pool service. I was very happy with Starbrite, Jose did a great job, was here on-time every week, and he took his work seriously. Falcon, not so much”

Review by
04/05/2021

No review comments provided

Review by
03/11/2021

No review comments provided

Review by
02/23/2021

“Matt scheduled the initial appointment right away, set up the schedule, and things have been good starting with our first meeting.”

Review by
02/17/2021

“I appreciate picture of pool when service is complete”

Review by
02/15/2021

No review comments provided

Review by
02/14/2021

No review comments provided

Review by
02/12/2021

“I have had great service thus far.”

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

“They met all my expectations.”

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

No review comments provided

Review by
02/11/2021

“Falcon Pool Service exceeded my expectations in communication. They always make sure to get back to me via email, with any questions or concerns I may have.”

Review by
02/11/2021

“They exceeded my expectations in all areas. The fact that they leave a note or email to let me know they have been there makes it worth hiring them!”

Review by
02/11/2021

“I'd like to recognize the person that came out from Falcon Pool Services, the manager, for his service. Even he made a few mistakes that I found out about. I'm considering changing companies.”

Review by
02/10/2021

“Falcon does a great job and always let's me know that they have come to my home. They send me a report once complete that let's me know when it is safe to get back into my pool. I can say I have had other pool services that did not do this and I love this about Falcon.”

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

“Falcon Pool is reliable and friendly! I really appreciate the Cleaning Checklist they email after service.”

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

“I do not receive any support from Falcon when my pump failed. They do not seem to have appropriate knowledge of my equipment. Also, my Polaris was left out of the pool and they did not take responsibility. I also had to pay a repair man $120 because a switch was left turned off by the Falcon Pool serviceman.”

Review by
02/09/2021

No review comments provided

Review by
02/09/2021

No review comments provided

Review by
02/08/2021

No review comments provided

Review by
02/08/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

“We like the pictures sent via email after service”

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

“Always timely in providing services. Technicians are friendly but professional.”

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

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