The Blue Lagoon Pools
2nd year as a Best Pick
certified company
A
rated
Based on 104 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
2nd year as a Best Pick Call
"The Blue Lagoon Pools is driven to make every customer 100 percent happy with any and all work performed. We hold ourselves and our employees to a very high standard, and this has been reflected in our astonishing growth rate since opening our doors in 2007. For a better level of service, give us a call, and we'll be happy to assist."

Jason Watson | Owner
Company Information
Services Offered
The Blue Lagoon Pools provides weekly cleaning services for both residential and commercial pools as well as pool remodeling, replastering, and tile work. The company also performs equipment repairs, drain-and-cleans, one-time cleans, filter cleans, and additional cleaning services.
Warranty
The Blue Lagoon Pools offers a 100 percent customer satisfaction guarantee.
Company History
The Blue Lagoon Pools is a local company that was founded in 2007.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
TICL 586
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas
A selection of 104 homeowner reviews:
“They gave me great service. They do a wonderful job cleaning the pool. They had really good customer service on the job—A's all across the board.”
“I use The Blue Lagoon to do our pool cleaning. They're very professional. They just come and do the work, which is what I want. I'd rate them as an A+.”
“They're always on time, and they do a good job. They're an A+ company. I've never had a problem with customer service; every time I call, they answer the phone or return my call right away.”
“I like the tech that comes out to do my weekly service. He's great, and I'm pretty pleased with his work. I would say my experience was an A.”
“The pool has been great since they got here. They get an A+.”
“I can say that they really went the extra mile. I'd give them an A+.”
“I have no complaints.”
“They are doing just fine.”
“Everything has been fine. They get the job done. I would say they're an A.”
“The pool was clean when I came home. I'll give them an A.”
“They clean my pools. They've done OK. No general complaints with their work or quality of work.”
“They've been very good. No complaints. They're great.”
“I'm overall happy with them, and I'd grade them an A. They're good. I can't complain.”
“We're very satisfied. We've had a number of people and they do a good job. and they relate to any thoughts or ideas I have as they're doing the job. It's very satisfactory. I would absolutely recommend them to a friend.”
“They're reliable. I'd give them an A.”
“No complaints.”
“I've been very pleased with their service. They know how to do their job of keeping the pool clean, and if I have a problem or have to email them, they respond right away. They're very thorough. I think their customer service is excellent. They come and take care of my pool every week. I would rate them A+—excellent.”
“The Blue Lagoons is great; we love them.”
“They're very dependable. They clean the pool once a week and maintain the equipment and chemicals. The customer service is excellent—no complaints. The service I had before this went up on their price and were not very dependable, so a friend of mine who used Blue Lagoons referred me to them and offered me their phone number, and I called them.”
“If you've ever had a pool with a pool service, you know that there are an awful lot of shady folks doing that. But they seem to be extremely honest, and I feel as though they have a great amount of integrity. When they tell me something is broken and it needs to be replaced, I don't have any doubt that it's actually broken and needs to be replaced. They have done repairs of equipment, regular scheduled maintenance of the large pieces of equipment, weekly cleanings and chemical maintenance, and they've purchased for us pieces of equipment that needed to be replaced entirely.”
“They're our pool service. The guys that come are very courteous. They know that we have dogs, so they're always real careful not to let the dogs out. They're real friendly, and they do a really good job. We have weekly cleanings in the summer, biweekly cleanings in the wintertime, and then when things need repairing, they'll let us know where we are. Usually if I have a question or a problem, I send an email to Jason and usually get a pretty quick response, so I can't say I've ever had a problem with the customer service. I always know who to go to when I have a question. The price changes in the summer once they start coming once a week, and they've been real good about notifying us ahead of time. They're the company that's closest to me. I'd give them an A+.”
“They came out, did the work, it was done, and I didn't have to worry about it. They had to redo our pool pump. Their customer service was good.”
“They work for me doing my regularly scheduled maintenance. Everything has been fine—no issues. Whenever I've been there, the pool has been cleaned, well maintained, and looks good. They've been flexible on days of the week, they were able to come out when they first started the service, and other than that, I don't really see them. Based on those qualifications, I'd have to give them an A.”
“They just do a good job and do what they say they're going to do. They maintain the pool for me on a biweekly basis. Their customer service is good.”
“They show up every week. They do typical cleaning. Their customer service is great.”
“They do a good job cleaning the pool weekly. Their customer service is pretty good.”
“I like them very much. They're very prompt and thorough. They do weekly pool cleaning service. Their customer service is very good. If there are any problems or they see that there's a clogged pump, they ask me if I want them to clean it. He's very thorough in explaining things, and it works out good. I went with them because they were the first company I called that said yes.”
“I've had a positive experience. They've been servicing my pool for quite some time.”
“They're usually on time, they don't leave a mess behind, and the pool looks good when they're done. It's a monthly pool cleaning where they clean the baskets and the pool on a weekly basis, and then they check the chemicals. I have a saltwater pool, so they make sure that equipment is running, and then they do an extended service every six months. The pool is barely two years old. I would recommend them and give them an A.”
“They clean the pool every week, and they do a good job. I actually haven't had any problems, so I'm not real experienced with their customer service.”
“We're still using the same company for our pool. They do the cleaning and maintenance every other week, I think. A friend of mine recommended them.”
“They come when they're supposed to every week and do a good job. They clean my pool. I found them through word of mouth.”
“They clean the pool weekly, and they replaced the controller recently. They did both very efficiently, and they do a good job.”
“The Blue Lagoons has done work for me, and I've had a positive experience. I'd give them an A.”
“The pool cleaning was good, so I had no problem with them.”
“They're my pool service, and they do work for me every week. Everything is fine. I would rate them an A.”
“They just do a good job. It's a weekly pool service, but they've also worked on my pool heater and fixed my pool light. Their customer service is very good.”
“They do what they said they're going to do, so there are usually no surprises. They do weekly cleaning, they've replaced a pump, and about every five months, they do filter cleaning. Their customer service is a ten. They're great, so I'd give them an A.”
“They do monthly service, and then they've made some pool repairs. They get an A.”
“I like that they're consistent. They do weekly pool maintenance, and I haven't had any issues with their customer service, so they're good. I'd rate them an A.”
“They show up when they're supposed to, and they do the job. It's a weekly service. I'm very happy with the service.”
“They did a good job. They've been doing my weekly pool maintenance service for over two years. Their customer service is very good. I went with them because my pool was green and my existing pool filter had failed. I'd give them an A.”
“I had a good experience. They're on time for the weekly service, and they come when they say they're going to come. Their customer service is very good and friendly. I'll grade them an A.”
“They're taking care of my pool. The service has been great, and they do good work.”
“They do what we ask them to do, and they come every week. The person that I spoke with initially in the office was very helpful, so it's been a positive experience. They do weekly chemicals, and they vacuum and scoop out the leaves that fall into the pool. They just make sure that the chemicals are correct, and if there's any scrubbing that needs to be done, they do that and get the leaves out. Their customer service is very good. I would rate them as an A.”
“They're fine. We're pleased with them.”
“They come every Friday and clean the pool. They clean and do chemicals.”
“I've used The Blue Lagoon Pools since I've moved into this home. They work on my pool, and they've been absolutely wonderful. Their customer service is wonderful, too. They work, but they'll stop and talk to you. They do weekly service for me, and every six months, they clean the filters and the pump. They get an A grade because they have been excellent.”
“The Blue Lagoon Pools takes care of my pool every week. They do a good job. They clean the pool and check the chemicals, and they clean the big filter once or twice a year. They do exactly what needs to be done, and they don't bother us. I haven't had any trouble with them at all. I'd rate them as excellent—A+.”
“Our technician is really, really good at what he does. Our pool has been drained and acid washed, and they do a weekly service. Their customer service is excellent. I'd give them an A+.”
“They're very punctual and reliable, and they recommend things that need to be fixed. Customer service is excellent. I'd give them an A+.”
“They were good. They replaced my pool filter equipment because I had a previous contractor come out who tried to do it on the cheap and never fixed it properly. When these guys came out, they did an excellent job, used the right equipment, and did what they had to. They get an A. I was happy with their work, and I didn't have any complaints.”
“They do regular maintenance. I love Jason, the owner. I've known them for a while, and they always do a good job. They do cleaning of the pool every week. They're always on time, the pool is always very clean, up and running, and I have no complaints.”
“They were good. They do our pool service and it's always excellent. Customer service is good, and the service they do on the pool is good, so we're happy with everything.”
“They fixed what they said they were going to when they said they were going to. They're my weekly pool company, and they've fixed the pool pump. Their customer service is excellent.”
“They do all the cleaning and chemical work, and they're good. The customer service is excellent. They were recommended to us.”
“They were just quick to respond, answered all my questions, and fixed anything that was wrong. They do my weekly maintenance on the pool, they fixed my filter, and when all the filters needed replacing, they did that. They're A for excellent, and their customer service is excellent too.”
“They've been maintaining my pool weekly for a couple years at least. I like that I don't have to do it, because I never pay attention. They're doing their job, and everything is good. Their customer service is very good.”
“They come when they're supposed to, but if they're going to be late, they always call. They clean my pool pretty good. They test the water, vacuum it out, and get the stuff out of the pool that needs to be out of the pool. I've been using them for two years, and they were a referral from another friend. They get an A.”
“They maintain the pool weekly, and they're efficient and timely.”