Atlantis Pools & Spas, LLC
9th year as a Best Pick
Best Pick 2018
certified company
Based on 84 Surveys
Our Certification Process
Best Pick Guaranteed
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Atlantis Pools & Spas, LLC has received 5 out of 5 stars (A-rating) based on 84 customer surveys conducted by Best Pick Reports.
9th year as a Best Pick Call
"We take a hands-on approach to building pools. Growing up in the pool industry myself and identifying the faults of larger companies, I emphasize continuous communication with the homeowner and direct supervision of daily construction. At Atlantis, we're not afraid of getting dirty—and it shows."

Bruce Todd | Owner
Company Information
Services Offered
Atlantis Pools & Spas specializes in custom shotcrete swimming pool and spa construction and renovation. The company also designs and builds outdoor entertainment areas, including fireplaces, fire pits, walls, and outdoor kitchens.
Services Not Offered
The company does not build vinyl liner or fiberglass pools. Atlantis Pools & Spas is not accepting new service or repair clients.
Minimum Job
Atlantis Pools & Spas requires a minimum of $25,000 for renovations and $65,000 for new pool construction.
Atlantis Pools & Spas offers lifetime warranties on pool structures as well as warranties on parts, labor, and plaster.
Company History
The local, family-owned company was founded in 2013.
Additional Information
The company uses Hayward products on new pool installations.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

“They installed and maintain my pool. They're just very knowledgeable about pools and the staff—They did beautiful work. I'd give them an A.”

“They put our pool in. They built our pool, and they service it once-a-month. I liked pretty much everything about them; they had good pool designs and they were good to work with. They built us a beautiful backyard, and are pretty good about getting out here if we have a problem. I'd give them an A. I have recommended them—about two times.”

“They built the pool from scratch. They stayed on task and on schedule, and we were pleased with the result. I'd give them an A.”

“They installed and maintain a pool. There's nothing I didn't like about working with them. They were very sharp and put a good package together. I'd give them an A.”

“They installed and maintained a pool for me. They were easy to work with, and they listened to us. They designed a pool that fit our budget and what we were looking for. I'd give them an A.”

“They put in an in-ground pool and a spa. The quality of the work was good. I would say the ongoing service has been good as well. I'd say they're an A.”

“It was a new pool; it was in-ground, three-and-a-half feet in the shallow-end, down to 11-feet in the deep-end. They were really good at letting us know what to expect, when the money was due, and when decisions or selections were due—so there was really no surprise. I would give them an A+; I was very happy with their work. They were very professional, just very good, and I'm very likely to recommend them.”

“They were awesome—A+. They were punctual, and everything was professional. The quality of the work was exceptional, and on top of that, they were very personable. They did a pool for me. I would give them an A+ rating. I would definitely recommend Atlantis.”

“They were excellent. The team does amazing work. They did pool construction for me. I'd rate them as an A+. I have seven friends who have had pools built by them based on my recommendation.”

“My experience with them was excellent. When he designed our pool, he did an amazing job. The customer service and everything about them was excellent. Overall, I'd give them an A+.”

“They put in a pool. They were phenomenal to work with. I liked the individual focus and care they gave. They get an A+.”

“There is nothing I dislike. They are awesome. They are courteous, on time, and prompt. I knew everything that was going on. They get an A+ from me. I had no problems with this pool, whatsoever. I recommend them all the time.”

“They put in a pool for my mom a few years ago. She got the pool done right after my dad passed away, so I was kind of the second person talking to them about getting the pool done. The guys were really awesome to talk with. Everything they said they were going to do, they followed through with and more. We were really satisfied with everything that they did. We didn't have any issues at all. They earned an A+. We enjoyed having them do our pool.”

“I think the quality of work was very high. They installed a pool for me. I'd give them an A for the overall experience I had with them.”

“They have excellent service and they did everything that they had stated in the scope. They were true to their words. They did a great job—A.”

“They put in our pool and it's pretty much self-sufficient. We've had no issues and both my sisters put in pools at the same time, and they've both had major issues. We're very, very happy with Bruce and his crew. Overall, I'd give them A+.”

“They were very easy to work with and they finished the job on time. They put the pool in and they've been maintaining the pool. They deserve an A. I have already recommended them several times.”

“They were very thorough about following through. If I did have any concerns or anything like that, they were pretty good about getting back to it pretty quick to help take care of any issues. It was a streamlined process. They did an install for me. I'd rate them as an A.”

“I liked the responsiveness. They did an install for me. I would give them an A- for the overall experience.”

“Customer service stood out to me. They built and maintain our pool. Overall, the grade I would give them is A.”

“They went above and beyond for pretty much everything that they do. They've done both installation of our pool and regular maintenance of the pool. They definitely get an A, and I recommend them all the time.”

“They did a great job in building a pool. Overall, I would give them an A for my experience with them. I think they were on point with everything connected with the pool building process.”

“They were very punctual and completed the job on time. They installed a pool for me. I'd give them an A grade.”

“They're important. They installed a pool and they do pool maintenance. I would rate them as an A for my overall experience.”

“They installed the pool and they do the maintenance on it. I like that they have a quick turnaround time. I would probably give them an A- overall.”

“I'm happy with all the work they did. They're a great company. I have absolutely no complaints with them. They did a refinishing of the plaster and my maintenance for a couple of years. I would definitely recommend them.”

“They do quality work. They were always here. Once they started with the project, they kept going. We didn't put in a new pool; we redid an old one. Sometimes that can be worse than putting in a new one. We're satisfied. A for them.”

“They installed my pool about seven or eight years ago, but they've done maintenance here and there. I'd give them A for my overall experience.”

“They did our pool about four and half years ago. I would say they were honest and the work seems to be really good quality. Overall, I'd give them A. I really had no problems with them. I recommend them all the time.”

“They're a great value and straightforward. They build really good pools. They've built two for me. I would give them an A for my overall experience with them. They still take care of my pool.”

“I think they fulfilled their promises and did it on time. They installed a pool for me. I'd give them an A for the overall service.”

“I liked everything about them. They were very personable. From the planning of the pool, which we had never done that before, all the way through the job, they were able to help us plan it and look at how it was going to fit in the yard. He took us to all types of different pools they had in the community that we could look at. It was good—A.”

“Atlantis Pools was awesome. I have a sloping backyard, so I have retaining walls that are all custom stonework. The pool was custom stonework, too. Atlantis took care of the hot tub, the decking, and all the drainage from the sloping in the backyard—all of that. I found them through a referral. I'd give them an A for excellent work.”

“I liked working with the owner directly. They were prompt and on time. He did exactly what he said he was going to do. He built and designed a brand-new pool from start to finish. I chose him because when he presented himself, he was the best out of two or three companies. He was the owner, and he was honest and respectful. I'd give Atlantis Pools an A+.”

“Atlantis Pools was great. They were fantastic. They were professional and prompt, and their customer service is fantastic. They did an in-ground freeform pool with a slide and a hot tub for us. We found out about them through a word-of-mouth referral. They're A+.”

“I had a pool put in by Atlantis Pools. They basically put in an in-ground pool using shotcrete. They brought in 30 loads of dirt, leveled it out, and put in a really nice, flat pool area. It's a nice, large pool. They were easy to work with, they had a huge list of references, and they do really nice stonework. They put in a backyard bar, too. They're very good—they're some of the best guys to work with. I got their name through word of mouth from different people who had had work done by them. I'd give them an A.”

“When Atlantis Pools built my pool, it was definitely a positive experience. I liked everything about the company. When you had a question and called them, they answered right away and took care of it. I found them through my real estate agent. He said they're the only pool company that nobody complained about. I'd give them the highest grade.”

“Their customer service was really good. They're very friendly people, and the quality of work was really good. I liked their follow-up as far as staying in touch once the work was completed—that was good. It was a completely new pool installation. I heard about them through a friend. They're an A+.”

“Atlantis Pools was very responsive. If you had a problem, they'd get back to you and take care of it. Typically, they do the chemicals, but if I have a mechanical issue, they'll repair that. I've been using them for three years. The guy that I used to use was bought out by Atlantis Pools, so we just rolled over our service to them. I'd give them an A.”

“Their personal service was good. We had a full pool installation done. They get an A from me.”

“Atlantis Pools is good quality. They put in the pool for us. They were punctual. They talked us through the whole process, and they were just really good to work with. I'd rate them as an A.”

“Atlantis Pools was very knowledgeable and very professional, and they were easy to work with. They built a brand-new pool for me. I'd give them an A for sure.”

“I think Atlantis Pools makes good pools. They put a lot of thought into it and do good work. They built a concrete pool for us. They're an A-grade company.”

“Atlantis Pools services my pool. They do my pool cleaning and any repairs when they're needed. They have a timely response, dedicated employees, and good workmanship. I've never had an issue. They get an A from me.”

“They do my cleaning on a biweekly basis. They're very prompt and very knowledgeable, and I've never had any issues. They're actually very proactive on any issues with the pool. My neighbors use them, so that's how I found them. They get an A.”

“They did a pool installation for me. I liked their quality of work. I'd definitely give them an A.”

“Atlantis Pools came out to build me a swimming pool. It was a quality product, and they're an A-grade company.”

“We've been using them for several years, and we like them. They sure are good—we've been very pleased with them. When we first moved here, we had to try several different companies, and we weren't very happy with some that we tried. We've been with Atlantis Pools almost the whole time we've been here, so they've definitely done a good job.”

“Atlantis Pools was great. They were professional and prompt, and their customer service was fantastic. They did an inground, free-form pool with a slide and a hot tub. They're A+.”

“I had a pool and a backyard bar put in by Atlantis Pools. They brought in 30 loads of dirt, leveled it out, and put in a really nice flat pool area. It's a nice, large pool. They were easy to work with, and they did really nice stonework. They're very good—they're some of the best guys to work with. I'd give the company an A.”

“Atlantis Pools did an excellent remodel—very stylish. They had good recommendations, and they also were prompt and did excellent work all the way up and down. I'd give them an A.”

“Atlantis Pools built a brand-new pool for me. They were very knowledgeable, very professional, and easy to work with. I'd give them an A for sure.”

“They built our pool. They had extremely good customer service and very high quality; we did not have any issues with their work. We would recommend them, and I would grade them as an A.”

“They were amazing. Atlantis really knows what they're doing. There was somebody working here all the time, and the only delay was rain. We went to about 12 different companies before we decided to go with them, but we heard the level of thought that Atlantis put into building our pool—like, for example, how putting tubes behind some of the walls would make a big difference in the drainage. There was always somebody to answer our questions, and they were attentive. It took over an hour for them to drive here, and they made the hour-long drive just to give us stickers. When we had our meeting with him, he gave us a stack of references—15 pages of his previous customers. We went to 10 or 11 different homes, and every single person said a positive thing. One gentleman even said that their neighbor was building a pool at the same time they were. The neighbor went with a different company, and when we had all of the snow and freezing, their pipes froze and burst, but the people who went with Atlantis didn't have any problems whatsoever. They earned an A+.”

“We have a pool that has been here for twenty-seven years, and we had it overhauled three or four years ago. Atlantis did an excellent job, too. We had a salt water system put in, and it is almost foolproof to take care of. I had a health problem and wasn't able to open the pool up the year we renovated it. It was a frog pond—literally. It had pea-green water in it and all kinds of frogs and tadpoles. The railroad ties for the retaining walls had all rotted away and disintegrated, so the dirt was falling down onto the deck. It was a real mess. They came in, redid the whole thing, and replaced those railroad ties with a stacked stone wall. We had a landscaper work with them, and we put a deck on the back. The original deck was just concrete, and it was never finished. They finished it with a cool deck; it isn't so rough to walk on because it doesn't get as hot in the summer. It was just a very nice job. I use the deck more because it is a place to go out and sit in the shade. I'd give them an A grade.”

“Atlantis designed and built the pool and slide. They did a good job for us. They stayed really involved, and overall, I thought their workmanship was really good. I would rate them as an A.”

“I like their attention to detail and their personalities. They are easy to work with, and they stick to their guns. They say what you're going to get, and you get it back in spades. I'd give them an A; I've got no complaints whatsoever with those folks.”

“Atlantis Pools was an excellent company to work with.”

“Atlantis is unbelievable, a truly amazing company. The owners are intimately involved in the process, and they actually do a lot of the work themselves. They're great, and they did a fantastic job. It's absolutely beautiful—A+.”

“Atlantis was fantastic—it was just gorgeous. Bruce, the owner, was very thorough when it came to the design, and he worked with our landscape architect to do the whole backyard. He's spot-on with an aesthetic eye, and we were very impressed with him. I'd give them an A.”

“I liked pretty much everything from top to bottom. They did a pool and a hot tub. They're very organized, and Kelly and Bruce Todd were professional. They're on point and on time, and the quality of the work has been spectacular. I'd absolutely recommend them. They're an A+.”

“Atlantis built a pool for us. They did quality work—I chose them because of their attention to detail and higher quality product. I haven't had to call them back since that work was done, and I would say they deserve an A.”

“I got a really great pool with a slide and a rock waterfall—a really over-the-top pool and 100 percent satisfaction from their customer service. A pump actually broke, but that was nothing. The housing cracked, and they came out and replaced it within 24 hours. They gave me a brand-new pump at no charge. I'd give them A+ on the building quality and the service. Up front, it was good, and I've had the pool for about seven months now. They actually service the pool with their service company, so it's been a great experience through and through.”

“Atlantis Pools built us a pool. I like the company's timeliness and the quality of their work and the honesty and integrity of Bruce Todd, the owner. I chose them because they were honest. I haven't had to call them back for any reason since they finished. They get an A+ from me.”

“They built our pool for us. They're just so nice. They do what they say they're going to do, and they don't leave you hanging. They did exactly what we talked about, spot on; we tweaked some things at the end, but that's normal. I haven't had to call them back for anything major. I feel like they deserve an A.”

“Atlantis Pools is terrific. They do the work in a superlative manner. Everything that we wanted was done and more. They were very helpful in every aspect. We had our pool resurfaced, and they took off all the existing brick that was edging the pool and replaced it with stone. They fixed our heater and removed our saltwater converter. Atlantis Pools also does regular maintenance for us. They're just great. I'd give them an A+.”

“Atlantis Pools communicates very well, and the quality of their work is outstanding. They installed a pool for me that included extensive stonework and a pool deck. They had a well-organized team. They're outstanding. I'd give them an A+.”

“Atlantis Pools is very professional, and the quality of work is just superb. We renovated our pool deck and upgraded our pool. They care about satisfying the customer, and they deserve an A+.”

“They did what they said they were going to do, they stuck to the budget, and they did excellent work. They installed an inground swimming pool. They were absolutely knowledgeable about what they were doing—no regrets. They knew what needed to be done, and they suggested the right products. They communicated very well with me. Everything's been great; it's been in for two years. I have found them to be very, very professional. I would definitely give them an A+.”

“The guys running it were orderly, showed up on time, and delivered as promised. There were no issues at all; we had a smooth run. They did the whole backyard; they put in an inground pool, all the sun decking around it, the landscaping, and all. We just finished the yard. They completed the job in a reasonable amount of time. They get an A+.”

“They did a pool install. They were easy to deal with and wanted to please the customer. I liked the quality of their work. It was a very positive experience. I'd say they were an A+.”

“We ended up going with them. They're putting an inground, Pebble Tec pool in our backyard; they are still doing it. Their services, so far, are awesome. The technicians are very good; they're neat, they're clean, and they're very respectful. It's been awesome. It's the first pool we've put in, so I can't compare it to anything, but it's just been really, really good. Their customer service is good. They call me all the time to check on me and let me know what's going on, and they send me emails. They're really good. As of right now, they're an A+.”

“Their service is great. They actually built the whole pool. When it ended up needing repairs, they weren't in the service business then, so they gave me somebody who, initially, was good. Then, Atlantis took back over the service, and they're great. If I have a problem, they call, and they come back. They're excellent. I'd give them an A+.”

“They did an installation. They had a good attitude. I liked their work ethic and the job that they did. We have already referred them to friends.”

“It's an excellent company. They do what they say they're going to do. They've got some integrity. They built me a pool. Everything's been great, and it's going on three years. The workers and technicians were great. They finished the work and cleaned up after themselves. I would use them again, and I would surely recommend them. They were excellent for me. I give them an A.”

“They do a great job. The appearance and price make the job so great. They redid my whole pool. It was a redo with Pebble Tec tile. The process was just the normal thing with a quote and all that. The technicians were fine. They did a good job. They're an A.”

“They resurfaced our pool. They did hardscaping. The quality was great. Their technicians were friendly. They stuck to their schedule, and I felt it was a reasonable amount of time. What stood out to me about them was the number of references they provided. I recommend them all the time. I didn't have to clean up after them at all. It was spick and span. I would rate the company a good, solid A.”

“They installed a pool. The quality of their work was excellent. We worked with Bruce from Atlantis Pools. I feel excellent about the company. I'm doing another pool, and I'll have him do it. He did what he said he was going to do. They finished in a reasonable amount of time, and they cleaned up after themselves. They were friendly, knowledgeable, and hardworking, and I would use them again. I recommend them to others all the time. They get an A from me.”

“They built an inground pool. The quality of their work was excellent. I thought they completed the job in an amazing time frame; I think it took them four weeks. I would use them again in the future. They are trustworthy; it's a company you can trust. The technicians were professional. They deserve an A.”

“I trust them with my very large, very expensive, big-ticket item. It's probably one of the most expensive and time-consuming things we'll ever do, and they won our business. They did a lot of stonework—a lot of concrete. They finished the work in a reasonable amount of time. I give them an A.”

“They built an inground, backyard pool for me with a deck around it and a Jacuzzi. I had a problem with water draining in my backyard, and they fixed that and everything, too. I was very, very happy with everything they did. It has held up wonderfully. The technicians were great, and I still have them come out and tend to my pool. Even now, I still have their service, and I would absolutely continue using them. They're A+. I would recommend them to everybody.”

“The product came out much better than we expected. It was on budget, and it was on time. The people were very nice and fun to work with, and they were very nice to our children. They were knowledgeable about what they were doing. I feel they were very trustworthy as well. They built a pool for us; they designed it, and they did all the hardscape around it as well. It transformed our whole backyard. It is wonderful. They did follow-up services as well.”

“The experience was all positive. It's five years later, and we still love it. They put in a pool and a deck—the whole thing. It's great. It's held up for a while. We've had four summers with it. Their customer service is great; that's why I like them so much. They continue to maintain it. If I have any questions or need anything, they call back, they are out here, and they help you, so you don't feel like you're left out with a pool that you know nothing about. I would rate them an A+. We haven't been disappointed whatsoever.”

“Atlantis Pool did well with our pool. It went smooth as far as I was concerned. They stand behind their product. They installed a complete pool four or five years ago—so far, so good there. I can't complain. I've had to do maintenance on the electric motors and stuff, but in cold weather, and they run 24/7. Their customer service is very good; I haven't had any problems with them. We have recommended them to other people. I'm satisfied with everything they did. I have no complaints so far. I would give them an A+.”

“I was very satisfied with them. They replaced the lining last year. They did a great job. They arrived on time. I think they sent out three people. The communication was good. They answered all my questions. They also had to do some repair work. It wasn't just putting in a new liner; it was taking out the old one, doing some repair work, bringing things up to code, and then, putting in the new liner. It took them two days; it was a reasonable amount of time. They stood out because of the quality of their work, and they did what they said they were going to do. They did a good job on their cleanup.”

“They put in a pool. It was a pool, a hot tub, and a patio—a lot of stuff. The quality of the work they did was excellent. I have recommended them to everybody. I liked the quality of their work, they're easy to work with, and they do what they say they're going to do. There weren't any problems. They finished the job in a timely manner. They did everything they said they were going to do. It was a great experience. I would give them an A+.”

“I think they did very good work. Any problems that arose, they responded to quickly. I think the only problem that was difficult at some points was communication with one of the partners, but overall, I was happy with the finished product and, basically, everything along the way. They built a complete, inground pool. Everything was excellent. I would say they're an A.”

“I had a great experience. They put in a new swimming pool in my backyard. I couldn't be happier. It's a gunite pool, and they had to do a lot of work to lift up the backyard to make the back slope. We had to lift it up and make it look right for the neighborhood I'm in, and they made it look awesome. The technicians were all good. I spoke to them all, and they let me know everything every step of the way; I never felt like I didn't know what was going on. I would definitely give them an A+. I would recommend them to others; in fact, I already have.”

“We used Atlantis Pools. It was a very positive experience. They just did pool cleaning service—general maintenance and small repairs. The quality of the work was very good. I'd give them an A.”

“Everything—from A to Z—was just flawless. They built an inground swimming pool. Bruce just makes you feel like you're his only customer. I mean, he just makes you feel like he has all the time in the world to spend with you; he is not rushed and is just very pleasant. They completed the work in a very reasonable amount of time. They were extremely respectful of their surroundings. If all contractors were like them, it would be a wonderful world. I think they were very well organized. They were in constant communication with me, and it went really well. There was no need for a follow-up. I know that they have a pool maintenance service, so I've used them for those sorts of things, but I've never had to call them up with any problems from the work they performed. We don't have a contract; I just call them as I need them. We pretty much do the maintenance ourselves. I would grade them an A.”

“Atlantis Pools just did a repair, and they completed it in a reasonable amount of time. The technicians were very good. They knew what they were talking about. I would give them an A+.”

“They're great guys. They're very competent. They've done tons of stuff for me, but they installed my new pool three years ago, and they exceeded what they said they would do. They got my pool done in less than eight weeks. It was a built-in pool, and then, they had a guy that did the landscaping for me. They had a couple of little glitches, and they were right out to fix it and made sure it was taken care of under warranty. Now, they've opened a service thing, and I actually do maintenance with them, as well, twice a month. Great group of guys—very honest and straightforward; what you see is what you get. What they say they'll do, they do or exceed. I would give them an A+.”

“Atlantis built a beautiful product, they had great subcontractors, and they were timely. They just did a great job—high-quality work and people. They did what they said they were going to do, and I got a beautiful product. I would give them an A.”

“They did a good job. The quality of the work was fine. The technicians were good. I didn't have any communication problems with the company. They finished the work in a reasonable amount of time. I would use the company again.”

“They installed a pool and the decking around the pool—the pump and everything; it was a complete pool install. The technicians were excellent. I worked with Bruce, and I always forget the other one's name—I think it's Dave. Anyway, I worked with the two of them quite a bit, and they were so friendly and so spot on with their advice. I talked to a bunch of people first, and then, when I talked to them, I just felt really at home and comfortable. Then, when they were doing the work, they explained everything inside and out for me and made it really simple. The cleanup after the job was great. One helped me find somebody to landscape the yard, because when I gave them permission to put the pool in, I was like, 'Look, you don't have to take care of anything except my play set. I don't care if anything happens to the yard except the play set.' I had a disaster area in the backyard before they started, and then, by the time they were gone and helped me find a landscaper because they didn't really do the landscaping themselves, it was just amazing; the backyard was just amazing. They were an A+.”

“They did really well. We like them a lot. They did really good work. We had a full install of a pool, and they paid very close attention to detail. They were very customer service oriented. Their cleanup was good. They get an A+.”

“We had an old pool, so they came in and redid it. They did a great job. The technicians were fine—no problems. They cleaned up after themselves. Everything was good. When we had any concerns or anything like that, they addressed them immediately. I would give them an A.”

“I had a positive experience. They built a swimming pool, and it all went well. I didn't have any mishaps or anything like that. They were knowledgeable about what they were doing. I would give them an A.”

“They're dependable and trustworthy; a lot of times, they've worked on the pool while we weren't there because we have that kind of relationship. It's just ongoing maintenance. I have a contract with them. I feel like, when they come out, they're very respectful of my home. The technicians seem to have good attitudes for the most part. I would say I've been using them for two years. They were referred from our pool installer. I would definitely give them an A-. Overall, great service.”

“They did a good job for us. It ran smoothly, and they do what they say. They built a pretty creative pool with a tall wall in the backside. They did a flagstone wall and stamped concrete. I'm still dealing with them. They clean my pool for me, so I would say their follow-up is excellent. The quality of their work is great. They're detailed; I'm a detailed person, so I'd say the detail really stood out. It's not a big company, so I dealt with the owners. I recommend this company; people call me up, and I recommend them. I'd give them an A.”