Real Plumbers
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Real Plumbers has received 4.4 out of 5 stars based on 59 customer surveys conducted through GuildQuality.
5
40
4
11
3
3
2
2
1
3
7th year as a Best Pick Call
"Real Plumbers provides customers with the best options for repair and replacement of their plumbing and HVAC systems. We strive to provide outstanding customer service in all we do, from your first call to Real Plumbers, to the technician in your home, all the way through the warranty period."

Dave Warner | Owner
Company Information
Services Offered
Real Plumbers provides clients in private homes, condominiums, and businesses with full plumbing services, such as repair and replacement of faucets, drains, toilets, pipes, and a wide range of water heaters and boilers, including high-efficiency models. In addition to plumbing services, the company also performs repair and replacement of HVAC systems.
Company History
Founded in 1987 by current owner Dave Warner, Real Plumbers has served the Washington, DC, metropolitan area for over 30 years.
Employee Information
Employees of the company wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
Real Plumbers specializes in repairing, replacing, and upgrading water heaters by brands such as A.O. Smith, State, Ruud, and Rheem.
Areas Served
Washington, DC
Address
7321 Livingston Road
Oxon Hill, MD 20745
Hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 12:00 am
Licenses
PC1084

Compiled Score:

Real Plumbers has received 4.4 out of 5 stars based on 59 customer surveys conducted through GuildQuality.
5
40
4
11
3
3
2
2
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/29/2021

No review comments provided

Review by
03/29/2021

No review comments provided

Review by
02/12/2021

No review comments provided

Review by
02/11/2021

“KEVIN IS OUTSTANDING AND I AM PROUD TO HAVE HIM AS MY PLUMBER PERSON.”

Review by
02/10/2021

No review comments provided

Review by
02/04/2021

No review comments provided

Review by
02/03/2021

“Matt knows his stuff”

Review by
02/03/2021

“He was in service his name is Tony”

Review by
02/03/2021

No review comments provided

Review by
02/02/2021

“professional, knowledgeable”

Review by
02/01/2021

“The service technician knew exactly what to do and provided exceptional service!”

Review by
02/01/2021

“They exceeded all my expectations!”

Review by
02/01/2021

“The performed the items they were supposed to do.”

Review by
02/01/2021

“The owner has taken personal interest in all of our projects. All of the workers have given us exceptional service.”

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

“Real Plumbers exceeded my expectations through their timeliness, efficiency and quickness to get the job done.”

Review by
02/01/2021

“They exceeded in their workmanship.”

Review by
02/01/2021

“They met or exceeded my expectations as they got the job done well.”

Review by
01/30/2021

“everything”

Review by
01/29/2021

“Professional, prompt and honest. Will definitely call on their services in the future.”

Review by
01/29/2021

“I am always grateful for their rapid response when I call them”

Review by
01/29/2021

No review comments provided

Review by
01/29/2021

“I was charged a higher than normal fee for just coming out to see what the issue was. The plumber did not diagnosed the problem correctly. He wanted to put a band aid on it instead of getting to the root of the issue. He also looked at the upstairs bathroom and said he couldn't really tell where the leak was and would charge $350 to cut behind the wall to look. All he had to do was go to the other room and pull the cut out that has been there for over 50 years. Every plumber that has been to the house knows this. He said he was going to send me pictures of the leak he found in the downstairs bathroom. I never received it and was never contacted for scheduling the work until this survey. I have already taken care of the issue with another company that had great follow through and communication with customers.”

Review by
01/29/2021

“My plumber was rude. He also did not apply a military discount.”

Review by
01/20/2020

“KEVIN”

Review by
01/20/2020

No review comments provided

Review by
12/19/2019

No review comments provided

Review by
12/18/2019

“It is the company our condo uses so they suggested we use them because they know our building.”

Review by
12/18/2019

“I would like to recognize Gene for his exceptional service.”

Review by
12/18/2019

“I would like to recognize the technician for exceptional service.”

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

“I really enjoyed my quarterly maintenance visit. The technician was knowledgeable, professional, and was very friendly. He was also thorough in the checkup of my system.”

Review by
12/12/2019

No review comments provided

Review by
12/11/2019

No review comments provided

Review by
12/06/2019

“Dave Warner was exceptional.”

Review by
12/05/2019

“Kenny has always provided great service to me. I am a single woman homeowner. The prices are reasonable. I have had a couple of emergencies and Kenny has always been very responsive.”

Review by
12/05/2019

No review comments provided

Review by
12/05/2019

“They met or exceeded my expectations in all areas.”

Review by
12/04/2019

No review comments provided

Review by
12/04/2019

“They were always in a rush. So the didn't waste slot of time.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

No review comments provided

Review by
12/02/2019

“JC made me feel I had made the right choice with Real Plumbers.”

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/25/2019

“They met my expectations in terms of the work they did. They did an excellent job.”

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“I would like to recognize David for his exceptional service.”

Review by
11/25/2019

“Very good service and I would highly recommend to all of my friends.”

Review by
11/24/2019

No review comments provided

Review by
11/22/2019

“The company was very good and I will use them next time.”

Review by
11/22/2019

“Robert Walton excelled at managing the project and communicating the needed tasks and project progress.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
08/06/2018

“Real Plumbers met my expectations with repairing and bringing the air conditioner and furnace up to code. They also gave me tips on what to do between calls.”

Review by
08/03/2018

“They always do good work!”

Review by
08/03/2018

“They exceeded my expectations all around.”

Review by
08/03/2018

“They have always done a good job and they respond quickly whenever we needed someone.”

Review by
08/03/2018

“Once they came they identified the issue and found ways to address it.”

Review by
07/26/2018

“The plumber did what he was asked to do and was able to access the problem.”

Review by
07/23/2018

“customer service is very helpful and informed with each call! Really appreciate not being bombarded with the 'hard sell' like other companies. Instead the technicians are so professional, they do not need to 'hard sell' for the work that needs to be accomplished or the service plan needed.”

Review by
07/19/2018

“I was satisfied in all areas.”

Review by
07/18/2018

“I was satisfied with the repair.”

Review by
07/18/2018

“They exceeded my expectations with their honesty. When they came out to do the job, they were honest with what they could and could not do.”

Review by
07/18/2018

No review comments provided

Review by
07/18/2018

“all very good”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

No review comments provided

Review by
07/14/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“All of the people from Real Plumbers who have worked in my home have been very good.”

Review by
02/22/2018

“I have been using Real Plumbers for 15 years. They are very professional. I've used them both at my house and my office. They come put a solution for whatever is ailing our system, so it's great. I would grade them an A.”

Review by
02/13/2018

“It was plumbing. Everything is fine. The workers were very pleasant and very neat, and they fixed what they said. I didn't have to call them back out. I'd give them an A+. I've used them several times.”

Review by
02/13/2018

“They've done several things for us. We've installed a garbage disposal, and they've replaced two toilets. I'd give them an A.”

Review by
02/13/2018

“They did plumbing work. They fixed the problem. I didn't have to call them back out. I would give them an A+.”

Review by
02/13/2018

“They did plumbing for me. It went well. They met the time all right. I did not have to call them back. I'd give Real Plumbers a B+.”

Review by
02/13/2018

“They've been out there a couple of times. They replaced our hot water heater and clearing out a line, where there has been a clog in the air conditioner condensation pipe. They cleared out the line that drains from the ac unit. I would grade them overall a B.”

Review by
02/13/2018

“They did HVAC and plumbing. For the most part, the HVAC and plumbing was fine. It was just that we were doing some work that they didn't relatively have experience in. We were doing some radiant floors, and I'm not very happy with the results, and in their defense they were OK. So, we're still trying to determine the cause of the issue. Their response has been positive; it's just that the issue hasn't been resolved. I'd give them a strong B. I would strongly recommend Real Plumbers for everything except radiant floors.”

Review by
02/06/2018

“There was a problem with the dishwasher; it had some clogged lines. They took the lines out and replaced them. And then there was a problem with the faucet, they had to take that out. They had to come twice, I seem to remember to fix these problems. I would grade them an A. The customer service was very good. I was impressed, they were nice people. They came, and they helped.”

Review by
02/06/2018

“The diagnosis was clear. The price was OK. He did the work quickly. It was just great— happy, happy, happy. There was a sink that was blocked. He figured it out, and we agreed he would replace the disposal. He did all of that. He had one in the truck. It was great. I would give them an A.”

Review by
02/06/2018

“Real Plumbers is good, but they're expensive. They do good work. They have fixed clogged sinks for me in the past. I'd give them an A. I don't know if I would recommend them because they were kind of expensive.”

Review by
02/06/2018

“I've been using them ever since they've been in business for over 30 years. He's a good guy. The last thing he did was plumbing in the bathroom. I'd give them an A on everything.”

Review by
02/06/2018

“The experience was as described, it was done quickly, and a reasonable price. They've worked here a couple of times. They replaced some pipes and some faucets. They deserve an A.”

Review by
02/06/2018

“Real Plumber did a really good job. They're very—on a scale from one to five, I'd give them a five. They did some toilet work for me. I'd give them an A+ across the board.”

Review by
02/06/2018

“I think they've got experienced plumbers that do a good job. I don't think they're the cheapest, but I do think that the work is quality work. I'd give them an A.”

Review by
02/06/2018

“It was very good, prompt service. The one expert that we had come in, did his job and left. He did plumbing work. I would grade them an A.”

Review by
02/06/2018

“They are innovative, they are helpful, and they're always on time. They took care of my A/C and water heater. They deserve an A.”

Review by
02/06/2018

“It was good. They were quick, and they were clean. They installed a new hot water heater. I would give them an A+.”

Review by
02/06/2018

“They were very good. They fixed my sink. My experience with them would be rated A overall.”

Review by
02/06/2018

“They showed up and did their job. They always do. They did plumbing work for me.”

Review by
02/06/2018

No review comments provided

Review by
02/06/2018

“They were efficient and friendly. They installed the heat pump. I would give Real Plumbers an A+.”

Review by
02/06/2018

“They did plumbing work. I would give them an A.”

Review by
02/06/2018

“His prices are expensive, but he's very professional. He knows what he's doing. I'd give him a B. Real Plumbers did some plumbing work for me, plumbing repairs.”

Review by
02/06/2018

“I thought their fees were overly priced, but that's the only complaint I have. They installed a new gas furnace and a new hot water heater. I'll say it's a B.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: