Cape Plumbing Inc.
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cape Plumbing Inc. has received 4.6 out of 5 stars based on 54 customer surveys conducted through GuildQuality.
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5th year as a Best Pick Call

Company Message Regarding COVID-19

Staff is meeting every other day. Our employees are no longer allowed in the office. We are wearing N95 mask and latex gloves on every job, as well as cleaning our hands with sanitizer.
"Here at Cape Plumbing, we provide a wide array of plumbing, drain, and sewer services. Whether you are in need of extensive repairs or basic plumbing work on kitchens, faucets, and sinks, we have you covered. We always strive to achieve 100 percent satisfaction."

Mark Cape | President
Company Information
Services Offered
Cape Plumbing offers a full range of residential and commercial plumbing services, including installation and repair of toilets, sinks, faucets, showers, water heaters, and garbage disposals. The company also services water softeners, water efficiency systems, gas systems, and drain and sewer lines.
Warranty
Cape Plumbing offers a one-year warranty on labor and materials.
Company History
The family-owned-and-operated company was founded in 2014 by Mark Cape. Mark is a Master Plumber with over 25 years of experience in the industry.
Employee Information
Employees of Cape Plumbing wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Cape Plumbing services most brands of plumbing equipment, including Rheem, Ruud, and Moen products.
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
1625 NW 1st Court
Boca Raton, FL 33432
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
Closed
Licenses
CFC1428992

Compiled Score:

Cape Plumbing Inc. has received 4.6 out of 5 stars based on 54 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/06/2021

“The employee who did work”

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

No review comments provided

Review by
02/17/2021

No review comments provided

Review by
02/13/2021

No review comments provided

Review by
02/12/2021

“Great quality work. I would definitely use them again.”

Review by
02/12/2021

“It was all good. The guy did a good job. He was quick and courteous. His name was Michael V. He was very good. There were no problems.”

Review by
02/12/2021

“The customer service has been great.”

Review by
02/12/2021

“Yes, but I don't remember anybody's name. It was so long ago.”

Review by
02/12/2021

“Their professionalism met my expectations.”

Review by
02/12/2021

“Cape Plumbing were orderly, and organized.”

Review by
02/11/2021

“Service was fast and quality of work was excellent.”

Review by
02/10/2021

“We had excellent service - for two projects: Main faucets for new washer/dryer and the other was a leak between water meter and house. Arsenio did a excellent job on both calls noting that there was some mold behind the washer/dryer which was taken care of by our home insurance.”

Review by
02/10/2021

“Cape Plumbing came in and did a great job.”

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

“The person that they sent was very respectful and professional. He did a great job.”

Review by
02/06/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
02/05/2021

“Cape plumbing always exceeds my expectations”

Review by
02/05/2021

“Eddie Acevedo - excellent in communication & installed the door quickly & accurately”

Review by
02/05/2021

“Mark Cape”

Review by
02/05/2021

“The owner gave me a partial refund”

Review by
02/05/2021

“So far after over a year, no plumbing issues.”

Review by
08/12/2019

“They did a good job pinpointing the issue and didn't overcharge me. There was a miscommunication at one point and they did the wrong work, however when I brought this to their attention they came back out and completely fixed it and didn't charge me for that portion of the job.”

Review by
08/11/2019

No review comments provided

Review by
08/11/2019

No review comments provided

Review by
08/02/2019

“I would like to recognize Mark for his exceptional service. He is one of the Owners. He is amazing. I would also like to recognize Chris who came out. He was great also.”

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

“I would like to recognize the person that came back to survey the damage. He worked with me and understood the issue and patched the pipe. Even though his office didn't want to admit the issue, he fixed it. There was water everywhere after they came. I'm happy that he tried to fix the pipe to the best of his ability.”

Review by
08/01/2019

“I would recognize Mark for his exceptional service.”

Review by
06/30/2019

No review comments provided

Review by
06/25/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

“I'd like to recognize Chris for his exceptional service.”

Review by
06/19/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“I would like to recognize Arsenio for his exceptional service.”

Review by
06/14/2019

“I would like to recognize the workers for their exceptional service. They were very efficient and professional.”

Review by
06/13/2019

“Arsenio”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Our plumbers were able to find a solution to our problem (leaking hot water line) that resulted in not tearing up our walls and half the cost.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“The tech that came to my home and the gentleman I spoke with on the phone.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
07/03/2018

“They were able to get to the job quickly.”

Response by Mark Cape
Happy to help! -The Cape Plumbing Team
Review by
07/03/2018

“They were very punctual, had a quick response listening to me, and identified the problem.”

Response by Mark Cape
Thanks for the kind review!
Review by
06/25/2018

“They made me feel confident in there workmanship.”

Response by Mark Cape
Thank you for the review Anita! -The Cape Plumbing Team
Review by
06/19/2018

“I was most satisfied that they were very organized.”

Response by Mark Cape
Thanks for the review Linda!
Review by
06/18/2018

No review comments provided

Review by
06/15/2018

“I was satisfied with everything.”

Response by Mark Cape
Thanks for the review Eric! -The Cape Plumbing Team
Review by
06/14/2018

“It is too pricey.”

Response by Mark Cape
We are sorry you felt that way Oscar. We do everything in our power to provide the highest quality service & parts available to our customers. We also strive to price our services affordably. However, we have never operated our business from the standpoint of trying to be the cheapest. We will never sacrifice quality of service by performing services at unsustainably low rates. That being said, it sounds like you had no problem at all with the services provided so for that we are happy. It was our pleasure to serve you. -The Cape Plumbing Team
Review by
06/13/2018

“I would like to recognize the workman that came out. He was exceptional.”

Response by Mark Cape
Thank you so much for the awesome review, Ken! -The Cape Plumbing Team
Review by
06/13/2018

“I would like to recognize the guy that they sent over here, for his exceptional service. He did a great job.”

Response by Mark Cape
Do you remember the name of the service technician Joseph? If so, feel free to pass it on and we will praise him accordingly. Thanks for the kind words! -The Cape Plumbing Team
Review by
06/12/2018

No review comments provided

Review by
06/11/2018

“Overall, they met my expectations.”

Review by
06/11/2018

“Cape Plumbing met my expectations with their professionalism and being on time.”

Response by Mark Cape
It always brings great joy to our team to hear our customers share reviews like this. In the service industry both professionalism and timeliness are incredibly important. We are glad we hit the mark for you Paulette! -The Cape Plumbing Team
Review by
06/11/2018

“I would like to recognize the guy that came out, for his exceptional service. He was good.”

Response by Mark Cape
Thanks for the review, Ingrid. We appreciate it! -The Cape Plumbing Team
Review by
06/11/2018

“There was major damage. He waited outside until the guy from the restoration company came to see if we wanted to file a claim with our insurance. Then the guy from Cape Plumbing did the repair. He exceeded my expectations.”

Response by Mark Cape
Thanks for the kind review Janette!
Review by
06/11/2018

“They exceeded my expectations in all areas.”

Response by Mark Cape
Glad we could exceed your expectations Gary. We look forward to serving you in the future.
Review by
12/14/2017

“Nothing in particular that I liked about them. Called them up, and they did a good job. I would grade the overall experience with an A+.”

Response by Mark Cape
Thank you for sharing your experience with us. -The Cape Plumbing Team
Review by
12/14/2017

“They did the plumbing in the bathroom for me. Everything was good. They always communicated when they were coming—when the tech was going to arrive. They're B+.”

Response by Mark Cape
We are grateful for the opportunity to serve you! -The Cape Plumbing Team
Review by
10/24/2017

“They did bathtub work. They were friendly, on time. They fixed it. I'd give them an A overall. I'd be very likely to recommend them.”

Response by Mark Cape
An 'A' grade? We'll take it! Thaks for the review of our business! -The Cape Plumbing Team
Review by
10/24/2017

“He was nice, and he did a great job. I had an outdoor line for a hose that was leaking, and he cut the bad piece out, soldered it and fixed it. I wasn't here when he was here, but my roommate was. From what he said to me, he said the guy was really nice. And he stood there with him, and he explained to my roommate that it's not abnormal for homes from the '60's for this to happen; it's a quick fix, and it's not as expensive as he thought it was going to be. Matter of fact, I kept his email from the receipt in case we do have another problem. I would grade the overall experience with an A+.”

Response by Mark Cape
Thank you so much for this awesome review. We are so proud that you had such a positive experience with us! -The Cape Plumbing Team
Review by
10/04/2017

“I can't remember the name of it, but we had some plumbing company that did some work for us. If he's the guy that installed the water heater, he did a good job. I don't remember the name of it, I have the papers somewhere. That was an A. It was pretty neat. Very nice, the guy was very nice. He was on time, he finished. He did the thing in a timely manner. So far, I hope it doesn't blow up; we're good.”

Review by
10/04/2017

“I spoke to many other plumbing companies, and I priced out a lot of companies—they were honest, they were on time, and they were very informative. They were replacing a water heater. I would say I received an A+ in service and quality. There was a spill, and they made sure it was clean and dry before they had gone.”

Response by Mark Cape
5-star service is the goal each and every time. I am glad we hit the mark for you! -The Cape Plumbing Team
Review by
10/04/2017

“They were fast, and they were honest. I thought it was a regular plumbing job, but the person that they sent out identified that I really didn't have a plumbing problem. He came out, identified the problem, provided some instructions for what I needed to do, and didn't even charge me for the visit. They're A+.”

Response by Mark Cape
We always make sure to place integrity before profits. We know that is the key for any business looking to survive and do right by the customer. Thank you for sharing your review here! -The Cape Plumbing Team
Review by
10/04/2017

“I had a leak under the sink, and I couldn't figure out where it was coming from, so they found it and fixed it. I would grade them an A.”

Response by Mark Cape
We are happy to have had the opportunity to serve you. Thank you for sharing your experience with us here on Best Pick Reports. -The Cape Plumbing Team
Review by
10/04/2017

“They were good. Would highly recommend them.”

Response by Mark Cape
Awesome! It was our pleasure to serve you! -The Cape Plumbing Team
Review by
10/04/2017

“They were just efficient and fair. They were good. I liked them. I would give them an A+. They did a good job.”

Response by Mark Cape
An 'A+' for service? We will take it! -The Cape Plumbing Team
Review by
10/04/2017

“As far as I know, the work was satisfactory. No complaints and would recommend them.”

Response by Mark Cape
Thank you. -The Cape Plumbing Team
Review by
10/04/2017

“We didn't feel that the information was good. They sold us the parts that we didn't need, and then they didn't solve the ultimate problem. Overall, I would give them a B. They sold us a piece that didn't work, that didn't solve the problem. So, it was like a waste of money. I wouldn't be likely to recommend them.”

Review by
10/04/2017

“It definitely wasn't positive, but it wasn't negative. They did the job, but it wasn't like 'Oh my god, they were the best plumbers in the world,' or anything like that. They replaced a valve stem. Overall, I would give them a C. They weren't bad, but they weren't great. It was a miracle thing. I don't think I would recommend them.”

Response by Mark Cape
Thank you for taking the time to share your experience with us here online. Was there anything that our plumber could have done better to improve your experience overall? -The Cape Plumbing Team
Review by
10/04/2017

“At the beginning, it was very hard. In fact, I don't want Cape again. They were not friendly; they did something, and I didn't like it. They finally came, but they were very —for them to come—if it's the person I'm thinking of, I would grade the overall experience with a C. The customer service could be better. I think Mark was just a beautiful person when I first met him, but then he changed. Then it was just business, business and no personal relations.”

Response by Mark Cape
I am sorry to hear that you had a less than amazing experience with us. We strive to provide every customer with exceptional service from the initial phone call to the completion of service. I truly hope that we have the opportunity to serve you again in the future to show you what the vast majority of our customers see, a company that is committed to our customers. -The Cape Plumbing Team
Review by
10/04/2017

“The toilets that he fixed were leaking right away. I wasn't here the first time he did it—my husband was. He'd replaced the valves. The valves were not good quality. Then when he came back, he tried to replace the valve, and in the process broke something else in the toilet. He replaced that as well, and overall we were not happy with the service. I just didn't like the way he answered. I would give them a D.”

Response by Mark Cape
I am sorry to hear that your experience with us was less than positive. -The Cape Plumbing Team
Review by
09/05/2017

“It was positive because they actually showed up earlier than I needed them to show up. The job was perfect, and they also gave me a guaranty. So, if anything goes wrong, I can call, and they'll come and fix it. They did a faucet installation for the bath tub, as well as a bath tub installation for me. I would grade the overall experience with an A+. Quality of work—I haven't had any issues, seeing that this was done a few months ago. I think I'm good.”

Review by
09/05/2017

“I liked that the worker was quick and easy, reliable. They fixed a leak in our bathroom. I would grade the overall experience with an A+.”

Review by
08/28/2017

“They were very fast and extremely professional. They were taking care of the water heater. I would rate them A overall for sure.”

Review by
08/28/2017

“There was nothing really that we liked or disliked. We had a leak in our kitchen that they took care of. I'd give them an A- overall. It's still working.”

Review by
08/28/2017

“They are great. I liked that they are honest, prompt, and to-the-point. They did just general plumbing work for me. They did A+ work. I’d recommend them.”

Review by
08/28/2017

“Everything was good. They were just doing general plumbing work for me. I would give them an A. Their repairman was very good. I would recommend them.”

Review by
08/28/2017

“I liked that they were extremely professional, friendly. He went out of his way to make sure he was explaining everything he was doing. I’d grade the experience A.”

Review by
08/28/2017

“Everything was fine. The gentleman that was here seemed very reasonable, very helpful, and seemed knowledgeable about what the was doing. They get an A overall.”

Review by
08/28/2017

“They did good work. They did general plumbing work. I had a leak that they replaced the pipe on. I would grade the overall experience with an A.”

Review by
08/28/2017

“I liked that when I needed the work done quickly, they responded the same day. They repaired a gas line. They get an A. I’d recommend them.”

Review by
08/28/2017

“I liked that they were very economical—good repair, clean, in and out, did what they said they were going to do the day that they said they were going to do it. They replaced a bath tub. I’d give them an A+. I would highly recommend them.”

Review by
08/28/2017

“No complaints. If they got paid, they did a very good job. The job was a big plumbing repair, and we didn't have any more problems with it. I would grade the overall experience A. I would highly recommend them. They actually know what they’re doing.”

Review by
08/28/2017

“The guy fixed the heater. We haven't had any issues since, and he seemed like he was real good. We had an issue with something. They ran a new pipe through and it worked out fine. They’d get an A from me.”

Review by
08/28/2017

“Very good job. I liked that they came on time, they did the job, price was fair. Everything was good. They left it all in good condition. I'd give them an A+ overall. I would definitely recommend them.”

Review by
08/28/2017

“I liked that they completed the job. There was an issue, and they came back and fixed it. It was fine, no problem. They repaired a broken pipe on the ground. I’d give them an A.”

Review by
08/28/2017

“The gentleman that did the work—George—real good fellow. They were redoing some—I had a busted plumbing line under the slab, and then we replaced it. I'd give them an A overall.”

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