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AreaSet
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“Human interaction. Quick appointment. On time arrival. Professional and friendly technicians.”
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“Always quick and great service”
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“Very professional service.”
“My plumber was Ron. He is a nice guy. He was very honest and transparent.”
“They are very professional and did very good work.”
“I have been doing business with them for a number of years now, and they have always been responsive, fixed the problem immediately, or not given up until the problem was solved.”
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“Benjamin Franklin Plumbing was knowledgeable and great to work with.”
“I was waiting for a part and it took a rather long time.”
“They were prompt and took care of the problem.”
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“They came fully prepared to work!”
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“The sales and installation of our new water heater went through very smoothly.”
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“We were very pleased with the service!”
“They did a great job.”
“They did an excellent job of locating the leak. They are coming back today to do the repair. They did a good job determining where the leak was.”
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“The service personnel was quite wonderful. A discussion of the price should've been explored before the service call.”
“He showed up, I explained to him my shower wouldn't drain and I had shop vacuumed it. without even stepping in the shower, he told me there was nothing he could do because the pipe had corroded. Then I got charged the full service fee for the "info". The guy was at my house for a total of 4 minutes and spent more time telling me not to get married because his ex wife was terrible and sold his guitar than anything useful about my drain. I reluctantly wrote a check for the full service fee and literally got no help or advice aside from "rip out your shower and get a new pipe". Unbelievably disappointed.”
“We are selling our property and thank Ben Franklin for 4 years of good service.”
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“Friendly and courteous staff and service”
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“I already reccomended your service to a neighbor, who was thrilled withthe service. That says it all”
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“I was very happy with the service!”
“I am satisfied with the work that they did for us.”
“They are reliable and have a fast response.”
“The technician was very efficient and explained what he was doing.”
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“Terrible service; rip off.”
“They completed the work at the agreed upon time, communicated with me at work effectively and the job was done right.”
“The customer service leaves a lot to be desired. Lack of response from office about appointments, call backs and description of services never came.”
“Very expensive quotes!”
“Horrible experience showed up and didn’t want to work with a possible leak and i had to scramble to get a second plumber out that same day. Luckily they were professionals unlike Ben Franklin Plumbing.”
“The Tech arrived on time and quic kly took care of the ptoblem - clogged toilet. Very personable and professional.”
“Benjamin Franklin was on time and they came into my home with shoe covers to keep my home clean, they explained everything very clearly to me, and the price was very reasonable, less than another company had quoted me. Super friendly staff. They fixed my issue and haven't had a problem since. I have recommended them to my friends and they are just as happy as myself. THANK YOU!!!”
“disappointed the plumber did not make sure work was done without issues before leaving”
“Wouldn’t recommend.”
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“Great work and friendly service”
“Came and did the job the right way. Helpful plumbers very professional”
“He worked hard to fix the problem.”
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“The gentleman who helped us was really good.”
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“Excellent service friendly staff”
“Very professional and detail oriented.”
“They were very nice, friendly, and professional! The work looks good!”
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“Showed up same day and right at the time stated.”
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“They provided quick and excellent service!”
“They were quick to respond and did a good job.”
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