Benjamin Franklin Plumbing
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Benjamin Franklin Plumbing has received 4.4 out of 5 stars based on 147 customer surveys conducted through GuildQuality.
5
108
4
11
3
11
2
12
1
5
1st year as a Best Pick Call
"When local homeowners need plumbing help, they choose Benjamin Franklin Plumbing of West Palm Beach. Our team of highly trained plumbers provides high-quality repairs and installations and excellent customer service. Our plumbers handle remodeling projects, emergency plumbing, major repairs, installations, and water filtration."

Mike Ramos | Owner
Company Information
Services Offered
Benjamin Franklin Plumbing installs, repairs, replaces, and maintains plumbing fixtures, conventional and tankless water heaters, garbage disposals, showers and shower valves, bathtubs, main valves, gas lines, and sump pumps. The company also offers free estimates, repiping, pipe installation and repair, sewer pipe replacement, drain cleaning, leak detection and repair, plumbing inspections, water filtration systems, remodeling, and emergency services.
Warranty
Warranties vary depending on the service.
Company History
Founded in 2012, Benjamin Franklin Plumbing is a local, family-owned franchise.
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Additional Information
The company services all brands, makes, and models of plumbing equipment.
Areas Served
Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
8233 Gator Lane Suite 25
West Palm Beach, FL 33411
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CFC1428611

Compiled Score:

Benjamin Franklin Plumbing has received 4.4 out of 5 stars based on 147 customer surveys conducted through GuildQuality.
5
108
4
11
3
11
2
12
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
05/14/2021

“My plumber was Ron. He is a nice guy. He was very honest and transparent.”

Review by
05/12/2021

“I would like to recognize Musa for his exceptional service.”

Review by
05/11/2021

“There have been a couple of gentlemen over the years that always did an outstanding job, but I do not know their names. The overall quality of the service varies depending on who does the service call.”

Review by
05/11/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
04/30/2021

No review comments provided

Review by
04/29/2021

“I would like to recognize Ron for exceptional service.”

Review by
04/29/2021

No review comments provided

Review by
04/29/2021

“The whole is great. We have used them before. No issues!”

Review by
04/29/2021

“Benjamin Franklin Plumbing was knowledgeable and great to work with.”

Review by
04/29/2021

“I would like to recognize the man who serviced our account. I don't remember his name. He was very accommodating and had great customer service.”

Review by
04/28/2021

“I can?t remember the guy who came to my house but he was amazing and so nice.”

Review by
04/28/2021

No review comments provided

Review by
04/28/2021

“The guy that installed my water heater was great!”

Review by
04/28/2021

“We would like to recognize the service technician Luca for his exceptional service. He was professional, efficient, and knew what he was doing. He got the job done!”

Review by
04/27/2021

“Great company. Very pleased with everything”

Review by
04/26/2021

“The sales and installation of our new water heater went through very smoothly.”

Review by
04/22/2021

“The plumber!”

Review by
04/21/2021

No review comments provided

Review by
04/21/2021

No review comments provided

Review by
04/21/2021

No review comments provided

Review by
04/21/2021

No review comments provided

Review by
04/21/2021

No review comments provided

Review by
04/21/2021

No review comments provided

Review by
04/20/2021

“We were very pleased with the service!”

Review by
04/19/2021

“They did a great job.”

Review by
04/19/2021

“I would like to recognize the technician that came for his exceptional service.”

Review by
04/19/2021

“I would like to recognize the technician that came. He was very qualified and expertly communicated.”

Review by
04/19/2021

“They did an excellent job of locating the leak. They are coming back today to do the repair. They did a good job determining where the leak was.”

Review by
04/19/2021

“No one in particular to recognize.”

Review by
04/19/2021

“I would like to recognize the person they sent out. He was very good and there were no problems.”

Review by
04/19/2021

“The woman who answers the phone wa always helpful. Can't remember her name. Also the plumber who installed my kitchen faucet.”

Review by
04/19/2021

“They met or exceeded my expectations with Musa. He went above and beyond. He explained everything regarding with washer and dryer that someone else messed up and he fixed it.”

Review by
04/19/2021

“The service personnel was quite wonderful. A discussion of the price should've been explored before the service call.”

Review by
04/19/2021

“He cleaned up well after himself.”

Review by
04/19/2021

“He showed up, I explained to him my shower wouldn't drain and I had shop vacuumed it. without even stepping in the shower, he told me there was nothing he could do because the pipe had corroded. Then I got charged the full service fee for the "info". The guy was at my house for a total of 4 minutes and spent more time telling me not to get married because his ex wife was terrible and sold his guitar than anything useful about my drain. I reluctantly wrote a check for the full service fee and literally got no help or advice aside from "rip out your shower and get a new pipe". Unbelievably disappointed.”

Review by
04/17/2021

“We are selling our property and thank Ben Franklin for 4 years of good service.”

Review by
04/17/2021

No review comments provided

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

“Plumber name unknown but was very professional and explained steps and options.”

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

“Ron the plumber”

Review by
04/16/2021

“timely great repair, friendly repaiman”

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

“The person who comple the awrvice call.”

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

“Friendly and courteous staff and service”

Review by
04/16/2021

“I already reccomended your service to a neighbor, who was thrilled withthe service. That says it all”

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

No review comments provided

Review by
11/06/2020

“They were all good!”

Review by
11/05/2020

“They had really quick response time.”

Review by
11/05/2020

“I was very happy with the service!”

Review by
10/14/2020

“I am satisfied with the work that they did for us.”

Review by
10/14/2020

“The technician was very efficient and explained what he was doing.”

Review by
10/14/2020

“The second plumber did a good job.”

Review by
10/14/2020

“They were here on time.”

Review by
10/14/2020

“They are reliable and have a fast response.”

Review by
10/14/2020

“Terrible service; rip off.”

Review by
10/12/2020

“They completed the work at the agreed upon time, communicated with me at work effectively and the job was done right.”

Review by
10/07/2020

“See # 12”

Review by
10/07/2020

“The customer service leaves a lot to be desired. Lack of response from office about appointments, call backs and description of services never came.”

Review by
10/07/2020

“Horrible experience showed up and didn?t want to work with a possible leak and i had to scramble to get a second plumber out that same day. Luckily they were professionals unlike Ben Franklin Plumbing.”

Review by
10/05/2020

“The Tech arrived on time and quic kly took care of the ptoblem - clogged toilet. Very personable and professional.”

Review by
10/02/2020

“Benjamin Franklin was on time and they came into my home with shoe covers to keep my home clean, they explained everything very clearly to me, and the price was very reasonable, less than another company had quoted me. Super friendly staff. They fixed my issue and haven't had a problem since. I have recommended them to my friends and they are just as happy as myself. THANK YOU!!!”

Review by
10/02/2020

“Wouldn?t recommend.”

Review by
10/02/2020

“disappointed the plumber did not make sure work was done without issues before leaving”

Review by
08/25/2020

“The plumber was very good.”

Review by
08/02/2020

“Great work and friendly service”

Review by
08/02/2020

“Came and did the job the right way. Helpful plumbers very professional”

Review by
07/24/2020

No review comments provided

Review by
07/24/2020

“All areas met or exceeded expectations.”

Review by
07/24/2020

“He worked hard to fix the problem.”

Review by
07/24/2020

“The gentleman who helped us was really good.”

Review by
07/24/2020

“They met my expectations for their timeliness.”

Review by
07/23/2020

“I would like to recognize Kevin for his exceptional service.”

Review by
07/22/2020

“I would like to recognize Chris for his service.”

Review by
07/22/2020

“The installer did a great job!”

Review by
07/22/2020

“Very professional and detail oriented.”

Review by
07/22/2020

No review comments provided

Review by
07/22/2020

“Excellent service friendly staff”

Review by
07/22/2020

“They were good!”

Review by
07/22/2020

“Both installers were excellent!”

Review by
07/22/2020

“yes”

Review by
07/21/2020

“The guy who did the work - I can't remember his name but he did a great job and was very professional.”

Review by
07/21/2020

“The installers were great”

Review by
07/21/2020

“Kevin”

Review by
07/21/2020

No review comments provided

Review by
12/06/2019

“They provided quick and excellent service!”

Review by
12/03/2019

“They were quick to respond and did a good job.”

Review by
12/03/2019

No review comments provided

Review by
11/28/2019

No review comments provided

Review by
11/23/2019

“Very professional”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“The staff was really helpful, knowledgeable, and on time.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“Kevin provided exceptional service. He was the lead tech.”

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