Lowry Services
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 115 customer surveys.
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3rd year as a Best Pick Call
"Our customers are always satisfied with our outstanding business ethics and customer service beliefs. We start all jobs with customer satisfaction in mind. Our trained staff brings you more than superior plumbing, electrical, heating, and cooling services—they bring you peace of mind knowing that your family or business is safe."

Steve Lowry | President
Company Information
Services Offered
Lowry Services offers plumbing installation and repair services for residential and commercial customers. The company repairs toilets, faucets, sinks, and pipes and installs garbage disposals, toilets, faucets, hot water heaters, sump pumps, and sewage ejector systems. Lowry Services also offers drain and sewer cleaning, trenchless sewer replacement, and video inspections as well as HVAC and electrical work.
Company History
Lowry Services started in 1980.
Distinctions
The company has received Reader's Choice Awards from The Reporter for 16 consecutive years.
Employee Information
Employees wear uniforms, drive marked vehicles that are fully stocked, and undergo drug testing and background checks.
Additional Information
The company offers 24-hour emergency service.
Licenses
PA008188
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 115 customer surveys.
5
87
4
22
3
5
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0
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HOMEOWNER REVIEWS
Date Collected
Review by
07/16/2017

“We had a service contract for our air conditioning unit, and they came out and looked everything over and to them everything was cool. We've used them for various things over the years, not just the air conditioning. Some of their prices — for example, I had a 6-inch or 7-inch piece of copper piping that needed to be replaced in my basement and it was $400, so their prices are for that kind of stuff, is high. Now that I am on Social Security and retired, I just can't fathom a 6-inch piece of pipe or a 7-inch piece of pipe costing $400. The service was fine. The workers were very congenial. The only thing I have to say is for older folks, the price is outrageous. If something else happens, I'm going to have to find somebody else to do my work because I can't afford Lowry. For the quality of workmanship and the quality of personnel that came out to service my house, I'd give them a B+. They were on time. I would tell anybody that I'm trying to recommend them to that Lowry is an expensive service. The dollars and cents for us retired folks, I don't care how good of a product you put out and congenial your employees are, you're going to lose jobs because your price is too high, and that's what I would say to Lowry. For example, I had an outside faucet which is a freeze protected faucet. A freeze protected faucet has the seeding inside the house, so it's not like a little faucet on the outside of the house that can freeze where you have to turn the water off in the winter time. I had a leak in my freeze faucet in my backyard, and Lowry wanted $500 to replace it. I can buy the same faucet that they would use at another company for $30. It's going to take somebody maybe an hour to do the job. There's no way I was going to pay $500, and I told them to leave. I told the guy, I said, ‘I can't afford $500 for this.’ I had to give him $50 for the onsite visit, which would have been deducted from my bill, but $500 to replace a faucet that I can buy at another company for $40 or less, that's ridiculous, so that's why I say Lowry's prices are way, way, way too high. I would not recommend them.”

Review by
07/16/2017

“They were very polite and very professional. They took care of electrical and plumbing work. They did my heating system and cooling system. They were very polite. When I had questions, they were quite willing to go over explanations for things they were doing or things they couldn't do, and that was appreciated. I'd roughly give them a B+ or an A. The customer service was good. They followed up to see if I was satisfied with their work.”

Review by
07/16/2017

“The plumbing people. Nothing in particular I liked about them. Because I had to make a quick decision, that was the only real thing I didn't like about it — that was decide right now even though it wasn't what you call emergency, like I couldn't live with it for another couple of days. I couldn't decide. I only felt kind of pressured about that, so I'd have to give them a B+ for the overall experience.”

Review by
07/16/2017

“I'm pleased with everything Lowry Services did. They did it quickly. They solved the problem. It was a complex problem. They used the technology and got it done. This was all plumbing. I didn't know they did electrical work, too. This is plumbing. I'd give them an A. I would recommend them.”

Review by
07/16/2017

“They came and did exactly what they were supposed to do, and I was very satisfied. They did electrical and plumbing work for me. I’d give them an A+. I was very satisfied with Lowry Services. I’m a member so I’ll be using them when I need them.”

Review by
07/16/2017

“They were fine. They were very good but they have very high prices. They are neat and clean. They were on time and everything. They were probably about four to five hundred over everybody else. Aside from the price, I’d give them an A.”

Review by
07/16/2017

“They did very good work., very good work. They were on time. Plus, they did very good work. It was very nice and courteous. Lowry was the plumber. I'd give them an A+. Very good. I'd recommend them to anyone.”

Review by
07/16/2017

“They are actually the third plumbing service we had out, and they were the first one to properly diagnose it and fix it. I would grade them with an A+ rating. I would definitely recommend them.”

Review by
07/16/2017

“They've done a couple of things for me. What stood out to me was their availability. They did some plumbing work, and also put in my central air. I would grade the overall experience a B.”

Review by
07/16/2017

“It was good service. They knew what they were doing. They did some electrical and plumbing work. I’d give my overall experience a B+. I would definitely recommend them.”

Review by
07/16/2017

“They were very good. They were very professional, and I would use them again, except they're a little expensive. They did plumbing work for me. I'd give them a B.”

Review by
07/16/2017

“They did plumbing work for me. They are professional and they do a very fantastic job. Their prices are reasonable. The overall experience I had was A+.”

Review by
07/16/2017

“They did excellent work, I have no complaints, and I would recommend them to anyone. It was plumbing.”

Review by
07/16/2017

“I liked that they got here quickly. They did plumbing work for me. Overall, I’d give them a B+.”

Review by
07/16/2017

“It was fine. It was plumbing work. I'd give them an A rating.”

Review by
07/14/2017

“I liked their professionalism. They did plumbing. I'd give them an A+ rating.”

Review by
07/14/2017

“The QV pipe was clogged. They did, after three hours of trying, try to sell me a QV pipe. I would grade them a C-. Their customer service is great.”

Review by
07/14/2017

“Lowry Services is always professional. They do provide a high level of service. They have done electrical, plumbing, and HVAC services for me. I’d grade them an A for the overall experience.”

Review by
07/14/2017

“It was a plumbing issue that we were having, and the services that they did was fine. They came out and we were pleased with their service. It was all plumbing. I would give them an A+ rating. They did what we wanted so it was fine.”

Review by
07/14/2017

“He just did his job. He was very thorough on getting whatever needed to be done, done. I’m not a plumber so I wouldn’t know what that was, but he definitely made sure that I was taken care of. I’d give them A+ for the experience.”

Review by
07/14/2017

“Lowry Services came and they did what they were supposed to, and I didn’t have any issues. Everything was professional. I had some plumbing done. I would give the overall experience an A rating. I haven’t had any issues since.”

Review by
07/14/2017

“They came quick and they're courteous. I was pleased with their work. I forget now what they were doing. It was my plumbing. He replaced a spigot down in the cellar, and before that another time they replaced my pipe —elbow pipe. I would say they deserve an A+. I was pleased. Their quality of work and expertise was very good.”

Review by
07/14/2017

“It was never inspected. They were supposed to have canceled it that Thursday the inspector came out to the township and they were gone. The guy said it was never inspected. They put in a sewer pipe for me. I have no problem with them. Everything was great, but I still don't know what's going on. I don't know if they're supposed to come out and dig this back up again or what. I have no idea what's going on between them and the township. The customer service was fine. I'd give them an A.”

Review by
07/14/2017

“It was a clogged toilet that they were dealing with. He approached it the best possible way he could. He wasn't able to fully clear the clog because it's past the point or the length of the tool that he had to use, the snake, but he did the best he could. The bottom line was I had to let the toilet just sit; and the next day, it seemed to loosen up and is continuing to run free. Maybe he just kicked it enough to punch it down the line. He did as much as he could and was as professional and sensitive to our house that he could be. He was top-notch all the way. He did as much as he could, but at the time that he left, he wasn't able to clear the line 100%, but he may have kicked it down just a little bit further to eventually loosen it up on its own and the toilet is now still working. I would grade it an A.”

Review by
10/13/2016

“They came and they fixed our toilet. I'd give them an A. He was a little bit on the pricey side, but overall they were very good. I liked how he came in and he was really clean. He wore booties around the house. Not many people do that. He covered everything as he worked, so he was really clean and I'm a neat freak, so I appreciate that.”

Review by
10/13/2016

“They did a bunch of things for us. They replaced our heating and air conditioning units the last time they were out, but they've also done plumbing work for us. I'd give them an A. They're responsive and I feel like they’re upfront about their pricing and they seem to have a lot of integrity.”

Review by
10/13/2016

“It was just an inspection and annual maintenance on the boiler. I'd give them a B. Customer service was good. Punctuality was very good. Cleanliness was good. I wouldn't know about their expertise or quality of work.”

Review by
10/13/2016

“They did everything they were supposed to do. They did plumbing. I'd give them an A. I would recommend them again. They were very personable and got the job done in the time amount they said they would.”

Review by
10/13/2016

“It's been positive for the most part. They did a number of things. They did quite a bit of work around here. They did plumbing. I'd give them a C. They're super, super, super expensive. Way over the top expensive.”

Review by
10/13/2016

“They were professional and completed the work on time. They were friendly. They did some plumbing and some electrical. I'd give them an A.”

Review by
10/13/2016

“He did the plumbing. It was a positive experience. No complaints at all.”

Review by
10/06/2016

“They had come out for plumbing. They called me for a follow-up right after the service. They were fantastic. It was excellent. Zero complaints. We've already recommended them to a number of people.”

Review by
10/06/2016

“They did plumbing. What stood out most to me was the workers. Their attitude. Their thoroughness and their work. I'd give them an A.”

Review by
10/06/2016

“They were good. They did plumbing. They were professional, clean. They wore booties on the way in which is always a good thing. The service was excellent. There were no complaints.”

Review by
10/06/2016

“I had multiple service calls in the last few months. The first two were electrical. The last one was plumbing. What stands out most is their professionalism and speed. There's a bunch of other characteristics. Everything was positive. Those are the stand out ones. I'd give them an A+.”

Review by
10/06/2016

“The first one was about the air conditioner. The second one was about the plumbing. They were very professional, on time. They did a competent job of what they were here to do. So that's why I decided to give them a try this time over the previous company that I was working with. I’d give them an A. The quality of work was very professional and up to standard. I had no issues or complaints about how they conducted themselves with the job.”

Review by
01/20/2016

“There was a problem with the sink or the dishwasher wasn't draining. I wasn't home when they did the work. Things have been OK. I would say they're a B. I think my wife was mentioning that the guy forgot to do something. I'm not sure though. I believe we asked them to check the refrigerator too because the water was not coming through the water dispenser. The guy never checked for us.”

Review by
01/20/2016

“They charged $200 an hour and the job wasn't done right anyway. Then I had to call up Roto-Rooter and the guy walked in the room and within half-an-hour, he had it all open and everything was fine. Lowry is terrible. He never fixed what he came for. He said to me 'Oh, if it doesn't work, I can run a camera through it and I'll just charge you $200.' It wasn't open and I still had the trouble. I wasn't going to call them back up after what they charged me and it wasn't right. I would not recommend him to anybody. I would give them a D.”

Review by
01/20/2016

“They were fine. It was good. They fixed what was broken. I don't know if anything stood out about their customer service. It was a plumbing problem and they fixed it. I would give them a B. I would give them an A if money wasn't a problem.”

Review by
01/20/2016

“I did have work done by them. I would give them an A. They were very good.”

Review by
01/12/2016

“They were doing plumbing for me. They did a good job and that's it. I would say they're an A.”

Review by
01/12/2016

“I had pipes that had frozen in my garage. The gentleman was informative. He was pleasant. It was good. Everything was fine. I don't remember why I chose them over another company. I would give them an A. They were fine.”

Review by
06/03/2015

“I may have had them once or twice. They did plumbing of some kind. I don't really remember what it was. I think I had a leak. If a friend or neighbor asked me about the company, I'd give them the name. They deserve a C.”

Review by
06/03/2015

“They did what they said they would do. They worked on a bathroom. The customer service was great. I called to follow up on something that they were supposed to come back to do. They set up the appointment. I would, in this case they were reliable. I would say they deserve a B+.”

Review by
06/03/2015

“Lowry Services did work about a month ago, and they sent a very friendly person who did the job very well, very neatly, and very organized. They fixed a pipe under the sink. The customer service was great, and I would recommend them. They were excellent. I’d give them an A.”

Review by
06/03/2015

“Once we get on track, everything worked out fine. They did a shower stall, master bedroom hot and cold, off and on apparatus and new shower head. The customer service was good. If a friend or neighbor asked about them, I would say, go with Lowry. I'd give them a B+.”

Review by
06/03/2015

“They just, they came in and got the job done really quick. I had a hot water heater replaced. The customer service was great. I did not have to call them back for any issues, not yet. This was the first time I used the company. I'd recommend them. They deserve A.”

Review by
06/03/2015

“They did work for me. It was fine. They were on time and their work, the quality was like it should. They did plumbing. I didn't have to call them back for any problems. If a friend or neighbor asked about the company, I would recommend them. They deserve an A.”

Review by
06/03/2015

“I was not home. It was my husband, but everything's OK. Everything's working fine. I didn't have any problems or have to call them back. Everything was OK. Like I said, I didn't see the workers that came here, but my husband was happy. Let's give him a B.”

Review by
06/03/2015

“They got the job done same day. This was the first time I used the company. I would tell a friend or neighbor it was a good experience. They wouldn't regret it. Let's go to B+. The only reason why I say that is because I wasn't home at the time so I don't know how everything really went.”

Review by
06/03/2015

“My husband actually handled it. I don't remember what the issue was but I know they've done a lot of work for us so usually always use them. We haven’t' had to call them back for any problems. If a friend or neighbor asked me about the company, I'd say that I'd recommend them. I would say A.”

Review by
06/03/2015

“Lowry Services did very good work. We would walk around and ask them questions, and they were very, very pleasant and very nice to answer our questions and so forth—very attentive. They worked mostly on our plumbing. I always tell them I think they've already made an impression on our neighbors. We would give them an A+.”

Review by
06/03/2015

“They were very responsive and the specialist who came out was very good, very knowledgeable. They replaced a well tank. The customer service was very good. I called. I got a quick response back and set up an appointment very quickly. I didn't have issues or have to call them back for anything. They deserve a B+.”

Review by
06/03/2015

“He did a good job. I liked just the way he did the job is fine. He put in a faucet that we already bought and he put in a food disposal and a little bit of plumbing in the pipes. He did a good job, looks nice and works well. I thought it was rather expensive. I would tell friends or neighbors they do a good job but they’re very expensive. I'd say about a B+.”

Review by
06/03/2015

“They did work for me several times. I've used them at least four times. Over the years, they've done plumbing, electrical. The customer service is very good. I've never had to call them back for issues. With my plumbing, they put in a new hot water heater and they put in faucets. Electrical, they put in new, I don't know what it's really called, the line that goes from the public service into my circuit breaker. If a friend or neighbor asked about the company, I would recommend them. I'd give them an A.”

Review by
06/03/2015

“I liked they were very professional. You know, came in, did the job they were supposed to do, evaluated the situation and gave me an estimate and did their work. There were two toilets that were leaking and two sinks that were, the water force wasn't what it should have been. So they had to replace a part or whatever. I don't know the exactly technical terms for it but. I didn't have to call them back for any issues after the work was done. I also see their trucks around. I'd give them an A.”

Review by
06/03/2015

“My wife was the one who was with them. I felt like I overpaid, and then I had somebody come in for some other work, and they confirmed that I overpaid for what I got. They replaced the water heater. Lowry did it the same day, which I appreciated, so I know I have to pay a little extra for that, but this other service person indicated that it was on the border of $1,000 that I overpaid, so I thought that was kind of a stiff premium even though it was same-day service. If a friend or neighbor asked me about the company, I would say they were expensive. The guy who came out was top-notch, honestly. I don't know how to weight the expense, though—I wouldn't want it to be a reflection on him. The service guy was an A.”

Review by
06/03/2015

“For the most part, it was positive. The guy was nice. He knew what he was doing, he fixed it. They just fixed a leaky toilet. I had one issue. I already cancelled two plumbers because they said they couldn't come out until the next day because I was told by this company that they could come out the same day, however they called me and said they won't be able to come out till the next day anyway. The only issue I had with them is the scheduling. It was frustrating because I already turned down two plumbers for the next morning. If a friend or neighbor asked me about them, I would say if you can get them, but they're very expensive. I'd give that a B+.”

Review by
06/03/2015

“I didn't have a positive experience. I did and I did not. The work was done positive for sure but they tried to get me for a hundred dollars extra. They put an expansion tank in. The customer service was fine. Well after I signed the check and gave them the check, they said I was a member now of the plumber's association for the next year and I didn't want to be a part of any association. I already signed the contract and paid the contract. But they did reimburse me. They did. If a friend or neighbor asked about the company, I would say their service is top notch. I'd give them a B.”

Review by
06/03/2015

“They did good work really. I've used them, I used them where I lived before and I just used them twice already here where I live now in Bechtelsville. I experience when I lived in Holland, PA and I had them come in to put some electrical work and over here I had them work on my water and my electrical system. It's a crawlspace and I had some pipes leaking from, it was starting to leak pretty bad so they had to change them both. I had two water faucets outside. They did help with that. Well electrical they, I had smoke alarms that wasn't working and one needed to be replaced altogether because it wasn't, so I had, I forget his name. He came in and he replaced them all for me. If a friend or neighbor asked me about the company, I'd recommend them. I already did. I've used them before. You know neighborhoods like these here, they maybe have their own people to call but I always use Lowry Services. I'm satisfied with them. They deserve an A.”

Review by
06/03/2015

“The second time around we had a positive experience. When they first installed a garbage disposal in our house, we had some problems and it flooded the kitchen. We had to call them to come out and they fixed it. We didn't have to do homeowner's or anything like that. It wasn't like that bad but the guy named Ken, who came out the second time, did a phenomenal job. He was very nice. I would say it was an overall positive experience, but would we call them again, I don't know. It's the second time we used them. We liked what they did the first time with our electrical so we called them a second time. I would give good feedback if a friend or neighbor asked me about them because like I said, they did a good job of fixing it. Overall the people were very nice and the guy who made the mistake, I'm sure it was just an honest mistake. I'd give them a B+.”

Review by
06/03/2015

“I want you to know that that work had to be done because it wasn't finished the first time. We didn't know what actually happened but I was going to fire everybody and now I'm happy. They fixed it right away. In fact, Brian, I stayed with him all the time. We had no idea what was causing this and he finally used the process of elimination and he came up with the right answer. Well actually after, he went to where you turn the water on and off because this is a very big property and there's different parts that you can cut off the water, one end of the house or the other part of the house without going to the main. So he tried that and everything and it didn't work. We went out and tried the water again. This is in the sink and the second bathroom and so we couldn't get any water. It was two and a half weeks there was no water. In fact, that's part of the flooding that existed in the beginning and so he decided that because the building is very old, perhaps the pipes were getting, they were getting clotted and so I said, oh don't tell me we have to go through that. He said, well it could either be that or it could be the faucet. I thought, OK, come on Brian please give it to me all at once so I could brush myself and start all over again. So he said well another little thing, I don't know, I don't understand plumbing at all but there's a little piece at the spigot and he took it off and it was all corroded. So I said, wow. I said, you want to go down and get a part and replace it for me, whatever has to be done. I would like the water to be here because it's a convenience, and he said, no I don't have to do that. I said, OK. Said can I use the kitchen? I don't like that but we worked it that way. He went there. He cleaned it out, put it on and everything worked. I was very, very happy because I'd been working on this particular project now it's almost a year. We've been flooded. I had to get a new heater. They deserve A. I was very, very pleased. Very courteous, very kind, very willing to get the job done.”

Review by
06/03/2015

“They put the risers on the septic tank. That's what he did. Very nice, he was a very nice man. He did a good job. It was the first time I used them. I wasn't aware of them. My niece had called me. We were supposed to get risers on the septic tank, so I told my niece and she said, I have someone, you call them. She said, we just had a heating system put in and she said, you'll like them. She said, they do a good job and they're very nice. So called them and it's true. They were very good. Actually it was, I think there's only one man that did it. I would recommend them if a friend or neighbor asked about the company. And you know what, I saw something that you don't see, you don't usually seen when someone comes to the house to do something. As soon as he came in the house, he put those plastic on his shoes. You don't see that. I have guys come here, they go down to the washer and dryer, they're messing around on it and then they put their heavy tools right on, instead of putting a cloth underneath, they just put everything right and I'm thinking oh my gosh, I hope they don't scratch my washer and dryer. But they're not like that. I was very surprised to see them do that. I'll give them an A.”

Review by
06/03/2015

“They did work for me. They did, the technician put our water heater in. He did a very good job. Besides having to move a lot of stuff to get to it because I wasn't home at the time and I appreciated that. I mean I heard of them before but yeah. I'd recommend them because they came, they have a lot of experience, they're pretty professional. I might have to give it an A.”

Review by
06/03/2015

“Well, I liked that they were quick and I just thought the price was pretty high, that's all. They put valve, shut off valve in and what else did he do, something. I didn't have to call them back for any problems. I don't want to be rude, but I think they're too expensive. That's all. I told a couple of people how much it cost and they all, everybody said that was too much. They deserve a B.”

Review by
06/03/2015

“Lowry Services was very good. I liked everything about them. We had a plumber and an electrician, and they were both really nice people. They did excellent work, and they were clean and neat—no complaints at all. They put in the electrical box, and that was good. There were sparks of electricity shooting through the box, and they came right away, which I appreciated. I’d give them an A+.”

Review by
06/03/2015

“They did work about a month ago. I don't know what I liked about them. I had an emergency. My water heater went and I called them and they returned the call within ten minutes and it was on a Saturday so that's what I liked about them. But I didn't like the price. I thought it was way, way way way too much but you can't be choosy. They installed a new Bradford water heater. If a friend or neighbor asked about the company I would say call them for, if it's not an emergency call them for an estimate. I would tell them to call them as well as whomever else they were calling. Usually you get more than one estimate and like I said, knowing how much the water heater cost and then you got the labor and the time and stuff. Like I said, it was five times the amount. That was the only thing. That was just, we didn't expect that at all. That was more than we bargained for, but hey our guy never called us back and we were happy to have it done and you got to pay for what you got to pay for. I just didn't like the fact that I had to take a warranty out with them. That I had to pay for this stuff that we don't normally ever have to pay for and that was something. That's an added expense for 6, 800 dollars that you don't anticipate paying and you shouldn't have to be forced to pay that so and they didn't break the job down. They just gave a total price and I'm like, well how much is a water heater? How much is it by the hour? How much, so under that circumstances I'd never dealt with anybody like that so I can't give them a good letter, so I'm going to have to give them, I'm going to go B-. If I gave them a C, it would negate the fact that you called them and they returned the call just to acknowledge that they got the call. That's all we wanted someone to do and they were the last person we called and they were the first ones who called back from 7 in the morning to when they called us. So that's an A+. The job, the guy was wonderful who put in, the job was a great job done but I just didn't like all that other stuff so I'm going to go B-. I'll go with B- and I think I'm being generous. We filled out that card and send it in and we did just say we thought the price was astronomical.”

Review by
06/03/2015

“Well I think they did good work. I think they were overpriced though. They did plumbing repair. The customer service was fine. Everything was fine except comparatively I think that they were higher than other places. This was my first time using the company. I'd say if you want it fixed right, you could go with them, but they're, I think, on the high side. So that's what I'd tell them. The quality of work, I'd give them a B.”

Review by
06/03/2015

“They were very polite. They were very thorough, and they explained everything before they did anything, gave us lots of options for the work before they did it. They ended up replacing a broken hose spigot as well as they also scoped, if that's the right word, our exterior gutter drain. We were trying to determine what was causing a clog. The customer service was good. I would recommend them. I would say they deserve an A.”

Review by
06/03/2015

“I like the way Lowry Services shows up on time. They do our indoor and outdoor hookups. I had them down—I just called them—and I'd give them an A.”

Review by
06/03/2015

“I had somebody named Ryan come, and he was very, very friendly. I had faucets put in, a leak fixed, and turn-off valves put in. The customer service was very good, and I've never had problems or had to call them back. They deserve an A+.”

Review by
06/03/2015

“They're prompt, they took care of the problem, and they were very courteous. I had a frozen pipe and he repaired it. The customer service was great. I would tell a friend or neighbor to call them. They deserve an A.”

Review by
06/03/2015

“The service was great. The man knew what he was supposed to do and did it perfectly. I had a plumbing leak, so he had to replace that part. I’d definitely recommend them. They’re an A.”

Review by
06/02/2015

“Lowry Services installed a bathroom fan for us, obviously in our bathroom. It was very easy to schedule with them and book. The scheduler and tech were very nice. I'll give them an A.”

Review by
06/02/2015

“Lowry Services was quick and clean. When they came out, they replaced my oil leading to my gas valve. I went with them because they were recommended by a neighbor. I'd give them an A.”

Review by
06/02/2015

“I think Lowry Services did work for a different property of ours. They did a good job. They came and did the inspection on the heaters. They had the best rates. They did pretty good.”

Review by
06/02/2015

“They were very efficient and knew what they were doing. I liked the way they worked. They took care of it with no problem at all. I had a new, a whole new sewage system put in. A is good.”

Review by
06/02/2015

“They were very efficient, and he explained a lot of things to me regarding the issue. I have positive things to say. I was impressed with the technician and his knowledge. They get an A.”

Review by
06/02/2015

“They did a good job, and they left everything clean. They did a sink, a pump, and a toilet—they did everything. I would recommend them and rate them well. I'd say they get an A because everything was excellent.”

Review by
06/02/2015

“They were professional and they did the job quickly and in the way that they said they would. They installed a hot water heater. I would recommend them as well to family and friends. I'd give them an A.”

Review by
06/02/2015

“The technician showed up on time and did a nice, clean job. It was just a maintenance call, but I like the way they call to remind me that it's due. I've been using them for years. I like them—they’re an A.”

Review by
06/02/2015

“It was a positive experience. They were very helpful and responsive to what we needed to have done so let's just leave it at that.”

Review by
06/02/2015

“Lowry Services was fantastic. Otherwise, I would not have retained them to go farther.”

Review by
06/02/2015

“Their service was good, and they were clean. I had no problem with the service they did. They replaced a faucet in the bathroom for me, and they did an A+ job. They were good.”

Review by
06/02/2015

“It was a team of people here. They were prompt and they cleaned up. They did a thorough job. They replaced a water main drain, clean out drain. I would give them an A.”

Review by
06/02/2015

“Lowry Services came out and did it quickly without any strings attached. They replaced a pump and a hot water heater. I’d recommend them, and I would give them an A+.”

Review by
06/02/2015

“Lowry Services were on time. They were courteous. They gave me a good estimate. They gave us a new heater. We'll give them an A+. They did a great job.”

Review by
06/02/2015

“Lowry Services repaired an appliance. The guy knew what he was doing. He was quick. He was clean. He was courteous. It was a good service. I'll give them an A.”

Review by
06/02/2015

“It was fine. I haven't seen Lowry Services for so long. It's been over a year. Whatever it was they did a good job. We've worked with them for a long time. I would recommend them. It was another company and Lowry bought them out. We'd already been working with the company before they bought it out. I've had no problems with them. I'll give them a B+. To get an A from me they'd have to have everything be perfect.”

Review by
06/02/2015

“I was charged way too much as far as I'm concerned, to be honest. They replaced two sections of a pipe in the basement. He gave me a bill for $2,600, and I paid it, but I thought it was way, way out of whack. They were pleasant enough, but the charge was much, much too high—I can't recommend them to anybody. It was two sections of PVC pipe. The quality of the work was there, but it's easy enough to do. I'd give them an A; it's just that the price was much too high.”

Review by
06/02/2015

“He was very efficient. He was pleasant. He fixed one of the drains. It was clogged and he fixed it and put an air vent on it to prevent additional problems in the future. They installed our central air and heat system. I'd rate them a B+ to an A-. The only thing that happened was he accidentally scratched our bathroom unit, like the sink. The wood, there's a big scratch. I'm sure he didn't mean to so.”

Review by
06/02/2015

“We had to get the furnace replaced, and the guy from Lowry Services was awesome. He was extremely professional, and I felt well informed after he took the time to explain everything to me. He used a camera to figure out we had a leak and a crack in the furnace. He went through the hazards and health concerns, and he took care of things right away. It was excellent—A+.”

Review by
06/02/2015

“Everything was fine. It went well. Well they were informative and told us what the problems were and what they were going to have to do to resolve them and they did and everything went well. On the plumbing side they ran some new pex lines for me and electric, they repaired an outside electrical box that wasn't wired properly. They fixed that. I would recommend them. It was an A.”

Review by
06/02/2015

“I thought Lowry Services took the time to diagnose things, and they were very good at explaining what was going on with a problem that had been persistent. I'd had another company come out, and that guy was very dismissive. He kind of said, ‘I can't do anything about it,’ and he was in and out in 15 minutes. The guy from Lowry Services really made an effort to figure out what was wrong and how to fix it. He made really helpful recommendations and ultimately did resolve the problem. They’ve fixed a couple things for me. My basement was not heating up, and I was having some issues with the radiant heat on my first floor—that was one trip. Another time, I was getting a lot of banging in the winter on my furnace, and the guy found some problems, figured it all out, and did the repairs. I haven't had any banging since. I liked it so much that I had them come out and install a water softener. It feels like a family business; it was much more personal than you get sometimes with other companies. They get an A.”

Review by
06/02/2015

“My husband dealt with the electrician that came out. We had some wires pushed through the wall for the cable and for the TV just so they weren't visible. We wound up buying a service plan. When the guy was here, we had said we were going to be having other electrical work, including having our A/C unit moved for landscaping. He never said that would be an issue and that it's something we could do. I called Lowry the other day to schedule that, and they won't do that kind of work. They do electrical. They do A/C. They do plumbing. Basically, there was nothing for customer service. The woman on the phone that I tried to schedule the appointment with basically said, ‘We don't do that kind of work.’ I'm like, ‘But your electrician that was out said that was a possibility.’ They're saying that they didn't install the A/C unit, so they can't unhook it and rehook it up, that I need to call the builder of the home to do that. They're telling me they won't do that kind of work, but yet when the guy was here originally doing our electrical work, he said that was well within their scope of practice and something they could definitely do for us. Then he encouraged us to buy a service plan because we were going to have other work done. I'd give then something between a C and a D. I'll give them a C-.”

Review by
06/02/2015

“That was for flooding in our basement. They removed the water that was in the basement but they wanted thousands of dollars to do something else, which I declined, so I wasn't happy with that. The work they did was fine. Well it really wasn't a leak. The sump pump stopped working. It wasn't emptying out the water that was coming to it. It was just letting water accumulate in the basement so what they did was, the sump pump was replaced by another plumber and they came in and just vacuumed everything out. Lowry came in and got rid of the water. They siphoned it out. I would recommend the company. I guess I'd rate them a B. They weren't real pushy, but just the estimate was kind of just seemed like a ridiculous estimate of what they wanted to do after they siphoned the water out. It was kind of inappropriate.”

Review by
06/02/2015

“I thought he could fix it right away, and when he couldn't, it was pretty expensive for me to handle. The man that did it was very nice. He came back, and he had to put a new toilet in for me that wound up costing a lot more than I had expected. It was just the toilet that he did. I would say they’re a B. I don't think he could have really done anything to improve that. It was done OK; it was just expensive for me, that's all. If price weren't an issue, I would say they’re an A. It was good work. He was very nice, and he did, the best he could with the situation he had. It's just that it came out to be an expensive adventure for me. But he did put the new toilet in for me, which was good, and it's been working very well.”

Review by
06/02/2015

“They were very friendly and informative and they explained everything very well. They replaced my sewer, main sewer pipe. I would recommend them as well. I guess I'd rate them a B. Well it just was very, the cost knocked us out. We had no idea or were expecting a main sewer pipe so that was the only thing. I would still say B. It was just, it was so messy. I'd just stick with the B. It was a very messy job. The sidewalk was ripped up. That part wasn't the greatest because they had to rip up things that they did not put back like they were.”

Review by
06/02/2015

“Well they did a very good job. They told me that it was a larger one that they sent in as a disposer and they thought it would do better with me and it is doing fine. They cleaned up very well after they were done and I liked that. Sometimes they don't do that. They put a new disposal for my food in the sink, the garbage disposal. That was the first time they did work for me. I used to see their truck you know, going through town and I got curious and I looked it up and that's how I got him. I would recommend them as well. I'd say an A.”

Review by
06/02/2015

“I liked everything about Lowry Services. They were professional. Everything is fine. They put a whole new unit in for me. I went with them because I saw that they're over 30 years in business. I'd give them a rating between good and excellent—I would say they did good work. I didn't like exactly how they did it; the work was done good, but they didn't connect something. They need to return and fix that small problem. There's nothing major, but they need that small thing, which is stopping me from rating them as excellent.”

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