Lowry Services
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lowry Services has received 4.5 out of 5 stars based on 181 customer surveys.
5
130
4
31
3
11
2
5
1
4
4th year as a Best Pick Call
"Our customers are always satisfied with our outstanding business ethics and customer service beliefs. We start all jobs with customer satisfaction in mind. Our trained staff brings you more than superior plumbing, electrical, heating, and cooling services: they bring you peace of mind knowing that your family or business is safe."

Steve Lowry | President
Company Information
Services Offered
Lowry Services offers plumbing installation and repair services for residential and commercial customers. The company repairs toilets, faucets, sinks, and pipes and installs garbage disposals, toilets, faucets, hot water heaters, sump pumps, and sewage ejector systems. Lowry Services also offers drain and sewer cleaning, trenchless sewer replacement, and video inspections as well as HVAC and electrical work.
Company History
Lowry Services started in 1980.
Distinctions
The company has received Reader's Choice Awards from The Reporter for 16 consecutive years.
Employee Information
Employees wear uniforms, drive marked vehicles that are fully stocked, and undergo drug testing and background checks.
Additional Information
The company offers 24-hour emergency service.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
101 Christopher Lane
Harleysville, PA 19438
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
8:00 am - 4:30 pm
Sun
Closed
Licenses
PA008188

Compiled Score:

Lowry Services has received 4.5 out of 5 stars based on 181 customer surveys.
5
130
4
31
3
11
2
5
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/01/2019

No review comments provided

Review by
09/17/2019

“The person who came out to do the work did an excellent job.”

Review by
08/28/2019

No review comments provided

Review by
08/27/2019

“I was very well pleased with their work.”

Review by
08/27/2019

No review comments provided

Review by
08/27/2019

“They did a really good job. They were very professional, courteous, kind and clean.”

Review by
08/22/2019

No review comments provided

Review by
08/21/2019

“They met my expectations as far as the installation and service. The technicians were great.”

Review by
08/11/2019

“able to respond at 7pm and have a plumber on site at 10:00am. Just outstanding service”

Review by
08/09/2019

“prices too high and the quality of work too low.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“Lowry Services exceeded my expectations in regards to the quality.”

Review by
08/01/2019

“The job he did was great; it was just the price they charged me.”

Review by
07/24/2019

“I was satisfied in all areas.”

Review by
07/15/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
06/18/2019

“They are really professional every time they come out. They are extremely friendly.”

Review by
06/18/2019

“They did very good work.”

Review by
06/18/2019

“They were clean, neat, prompt, and did what they said they would do. They stuck to their bid, and we were extremely happy with the work they did.”

Review by
06/18/2019

“Tim the electrician. I do not remember the plumber's name but he 2 deserves recognition.”

Review by
06/18/2019

“I would like to recognize our technician for his exceptional service. He did a great job.”

Review by
06/18/2019

“He utilized his time great.”

Review by
06/18/2019

“The work was overpriced.”

Review by
06/18/2019

“The preventative maintenance program exceeded my expectations.”

Review by
06/16/2019

No review comments provided

Review by
06/16/2019

No review comments provided

Review by
06/16/2019

“Jim daly and mike A”

Review by
06/16/2019

“Too expensive”

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

“They met/exceeded my expectations with their quality of work.”

Review by
06/12/2019

“From the initial call to the completion of our work, everyone was prompt, professional and knowledgeable. Really great company, will absolutely use them again for all of our home repair needs.”

Review by
06/12/2019

“Every HVAC technician and plumber who has ever done work at my house has been professional, knowledgeable and very personable. Lowry personnel are an asset to the company and I'm very happy I chose Lowry.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“The receptionists who answer the calls”

Review by
06/11/2019

“I had 4 people. One worker was rude about moving his car. Another worker incorrectly installed thermostat. Other two were okay though Lowry seems big on pushing service plans hard.”

Review by
10/17/2018

“What I like most is the great response time. I call them and you talk to someone on the other end and they give you frank results of when they will be there. They also call thirty minutes before they arrive so you can be prepared.”

Review by
10/17/2018

“They do good work.”

Review by
10/05/2018

“The plumber, who did the kitchen sink repair, was excellent.”

Review by
10/04/2018

“This was actually the first time we used them but they were right there. There wasn't a lot of hassle. I've had other companies but they would want you to sign a contract and give you a bunch of estimates. The people are Lowry Services are very professional and efficient.”

Review by
10/04/2018

“The guy who came was very good.”

Review by
10/04/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

“Installation was done on a timely manner, but others would've done the same considering the work needed.”

Review by
09/29/2018

“The workers were very nice.”

Review by
09/28/2018

“They always have.”

Review by
09/28/2018

“They met my expectations with replacing some outside pipes, they did a good job with that.”

Review by
09/28/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/24/2018

“They met or exceeded my expectations in all areas.”

Review by
09/24/2018

No review comments provided

Review by
09/24/2018

“I was very satisfied with the promptness on how soon the company got there.”

Review by
09/22/2018

“I appreciated the effort that both installation crews put into the job. I was very pleased. The quality of workmanship is very, very good. Their professionalism has been always excellent.”

Review by
09/21/2018

“All areas met my expectations.”

Review by
09/21/2018

“Everyone at Lowry Services involved in my project was exceptional.”

Review by
09/21/2018

“They met my expectations with the amount of time in which they took care of the problem. They took care of it right away, and they didn't drag it out. I really appreciated that.”

Review by
09/21/2018

“I had a busted pipe in the kitchen. They made all of the new attachments. They installed everything back on the walls that they needed to take down. They did a very good job, and I am very much pleased.”

Review by
09/21/2018

“I would recognize the person who came out for exceptional service.”

Review by
09/21/2018

“Everything was done really well.”

Review by
09/21/2018

No review comments provided

Review by
09/21/2018

“They did the job. I do think the company will stand behind their work, and I like that.”

Review by
09/20/2018

No review comments provided

Review by
09/20/2018

No review comments provided

Review by
07/16/2017

“It was fine. It was plumbing work. I'd give them an A rating.”

Review by
07/16/2017

“They did excellent work, I have no complaints, and I would recommend them to anyone. It was plumbing.”

Review by
07/16/2017

“They did very good work., very good work. They were on time. Plus, they did very good work. It was very nice and courteous. Lowry was the plumber. I'd give them an A+. Very good. I'd recommend them to anyone.”

Review by
07/16/2017

“They are actually the third plumbing service we had out, and they were the first one to properly diagnose it and fix it. I would grade them with an A+ rating. I would definitely recommend them.”

Review by
07/16/2017

“They did plumbing work for me. They are professional and they do a very fantastic job. Their prices are reasonable. The overall experience I had was A+.”

Review by
07/16/2017

“They were very polite and very professional. They took care of electrical and plumbing work. They did my heating system and cooling system. They were very polite. When I had questions, they were quite willing to go over explanations for things they were doing or things they couldn't do, and that was appreciated. I'd roughly give them a B+ or an A. The customer service was good. They followed up to see if I was satisfied with their work.”

Review by
07/16/2017

“I'm pleased with everything Lowry Services did. They did it quickly. They solved the problem. It was a complex problem. They used the technology and got it done. This was all plumbing. I didn't know they did electrical work, too. This is plumbing. I'd give them an A. I would recommend them.”

Review by
07/16/2017

“They came and did exactly what they were supposed to do, and I was very satisfied. They did electrical and plumbing work for me. I’d give them an A+. I was very satisfied with Lowry Services. I’m a member so I’ll be using them when I need them.”

Review by
07/16/2017

“They were fine. They were very good but they have very high prices. They are neat and clean. They were on time and everything. They were probably about four to five hundred over everybody else. Aside from the price, I’d give them an A.”

Review by
07/16/2017

“The plumbing people. Nothing in particular I liked about them. Because I had to make a quick decision, that was the only real thing I didn't like about it — that was decide right now even though it wasn't what you call emergency, like I couldn't live with it for another couple of days. I couldn't decide. I only felt kind of pressured about that, so I'd have to give them a B+ for the overall experience.”

Review by
07/16/2017

“We had a service contract for our air conditioning unit, and they came out and looked everything over and to them everything was cool. We've used them for various things over the years, not just the air conditioning. Some of their prices — for example, I had a 6-inch or 7-inch piece of copper piping that needed to be replaced in my basement and it was $400, so their prices are for that kind of stuff, is high. Now that I am on Social Security and retired, I just can't fathom a 6-inch piece of pipe or a 7-inch piece of pipe costing $400. The service was fine. The workers were very congenial. The only thing I have to say is for older folks, the price is outrageous. If something else happens, I'm going to have to find somebody else to do my work because I can't afford Lowry. For the quality of workmanship and the quality of personnel that came out to service my house, I'd give them a B+. They were on time. I would tell anybody that I'm trying to recommend them to that Lowry is an expensive service. The dollars and cents for us retired folks, I don't care how good of a product you put out and congenial your employees are, you're going to lose jobs because your price is too high, and that's what I would say to Lowry. For example, I had an outside faucet which is a freeze protected faucet. A freeze protected faucet has the seeding inside the house, so it's not like a little faucet on the outside of the house that can freeze where you have to turn the water off in the winter time. I had a leak in my freeze faucet in my backyard, and Lowry wanted $500 to replace it. I can buy the same faucet that they would use at another company for $30. It's going to take somebody maybe an hour to do the job. There's no way I was going to pay $500, and I told them to leave. I told the guy, I said, ‘I can't afford $500 for this.’ I had to give him $50 for the onsite visit, which would have been deducted from my bill, but $500 to replace a faucet that I can buy at another company for $40 or less, that's ridiculous, so that's why I say Lowry's prices are way, way, way too high. I would not recommend them.”

Review by
07/16/2017

“They were very good. They were very professional, and I would use them again, except they're a little expensive. They did plumbing work for me. I'd give them a B.”

Review by
07/16/2017

“It was good service. They knew what they were doing. They did some electrical and plumbing work. I’d give my overall experience a B+. I would definitely recommend them.”

Review by
07/16/2017

“They've done a couple of things for me. What stood out to me was their availability. They did some plumbing work, and also put in my central air. I would grade the overall experience a B.”

Review by
07/16/2017

“I liked that they got here quickly. They did plumbing work for me. Overall, I’d give them a B+.”

Review by
07/14/2017

“I liked their professionalism. They did plumbing. I'd give them an A+ rating.”

Review by
07/14/2017

“Lowry Services is always professional. They do provide a high level of service. They have done electrical, plumbing, and HVAC services for me. I’d grade them an A for the overall experience.”

Review by
07/14/2017

“It was a clogged toilet that they were dealing with. He approached it the best possible way he could. He wasn't able to fully clear the clog because it's past the point or the length of the tool that he had to use, the snake, but he did the best he could. The bottom line was I had to let the toilet just sit; and the next day, it seemed to loosen up and is continuing to run free. Maybe he just kicked it enough to punch it down the line. He did as much as he could and was as professional and sensitive to our house that he could be. He was top-notch all the way. He did as much as he could, but at the time that he left, he wasn't able to clear the line 100%, but he may have kicked it down just a little bit further to eventually loosen it up on its own and the toilet is now still working. I would grade it an A.”

Review by
07/14/2017

“It was never inspected. They were supposed to have canceled it that Thursday the inspector came out to the township and they were gone. The guy said it was never inspected. They put in a sewer pipe for me. I have no problem with them. Everything was great, but I still don't know what's going on. I don't know if they're supposed to come out and dig this back up again or what. I have no idea what's going on between them and the township. The customer service was fine. I'd give them an A.”

Review by
07/14/2017

“It was a plumbing issue that we were having, and the services that they did was fine. They came out and we were pleased with their service. It was all plumbing. I would give them an A+ rating. They did what we wanted so it was fine.”

Review by
07/14/2017

“He just did his job. He was very thorough on getting whatever needed to be done, done. I’m not a plumber so I wouldn’t know what that was, but he definitely made sure that I was taken care of. I’d give them A+ for the experience.”

Review by
07/14/2017

“Lowry Services came and they did what they were supposed to, and I didn’t have any issues. Everything was professional. I had some plumbing done. I would give the overall experience an A rating. I haven’t had any issues since.”

Review by
07/14/2017

“They came quick and they're courteous. I was pleased with their work. I forget now what they were doing. It was my plumbing. He replaced a spigot down in the cellar, and before that another time they replaced my pipe —elbow pipe. I would say they deserve an A+. I was pleased. Their quality of work and expertise was very good.”

Review by
07/14/2017

“The QV pipe was clogged. They did, after three hours of trying, try to sell me a QV pipe. I would grade them a C-. Their customer service is great.”

Review by
10/13/2016

“They were professional and completed the work on time. They were friendly. They did some plumbing and some electrical. I'd give them an A.”

Review by
10/13/2016

“They did everything they were supposed to do. They did plumbing. I'd give them an A. I would recommend them again. They were very personable and got the job done in the time amount they said they would.”

Review by
10/13/2016

“He did the plumbing. It was a positive experience. No complaints at all.”

Review by
10/13/2016

“They came and they fixed our toilet. I'd give them an A. He was a little bit on the pricey side, but overall they were very good. I liked how he came in and he was really clean. He wore booties around the house. Not many people do that. He covered everything as he worked, so he was really clean and I'm a neat freak, so I appreciate that.”

Review by
10/13/2016

“They did a bunch of things for us. They replaced our heating and air conditioning units the last time they were out, but they've also done plumbing work for us. I'd give them an A. They're responsive and I feel like they’re upfront about their pricing and they seem to have a lot of integrity.”

Review by
10/13/2016

“It was just an inspection and annual maintenance on the boiler. I'd give them a B. Customer service was good. Punctuality was very good. Cleanliness was good. I wouldn't know about their expertise or quality of work.”

Review by
10/13/2016

“It's been positive for the most part. They did a number of things. They did quite a bit of work around here. They did plumbing. I'd give them a C. They're super, super, super expensive. Way over the top expensive.”

Review by
10/06/2016

“They did plumbing. What stood out most to me was the workers. Their attitude. Their thoroughness and their work. I'd give them an A.”

Review by
10/06/2016

“They were good. They did plumbing. They were professional, clean. They wore booties on the way in which is always a good thing. The service was excellent. There were no complaints.”

Review by
10/06/2016

“They had come out for plumbing. They called me for a follow-up right after the service. They were fantastic. It was excellent. Zero complaints. We've already recommended them to a number of people.”

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