Haller Enterprises Inc.
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Haller Enterprises Inc. has received 4.5 out of 5 stars based on 99 customer surveys.
5
69
4
14
3
10
2
4
1
2
3rd year as a Best Pick Call
"Haller Enterprises has been serving the community for the past 38 years. We offer a diverse line of financing that makes any project affordable, and customers love that the work done by our professionally trained technicians and installers is backed by our class-leading guarantees."

Rick Haller | Owner
Company Information
Services Offered
Haller Enterprises performs a wide range of installation, maintenance, and repair services for residential and commercial plumbing systems. The company also provides electrical and HVAC services.
Warranty
Haller Enterprises offers industry guarantees and warranties.
Company History
The local, family-owned-and-operated company was founded by Rick Haller in 1981.
Distinctions
The company was voted #1 Plumbing Company by Lancaster Newspaper readers in 2015. The company is a member of the Chester County Chamber of Business and Industry and the Exton Region Chamber of Commerce.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Haller Enterprises sells and services most brands of plumbing equipment.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
Address
212 Bucky Drive
Lititz, PA 17543
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA001867

Compiled Score:

Haller Enterprises Inc. has received 4.5 out of 5 stars based on 99 customer surveys.
5
69
4
14
3
10
2
4
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
08/30/2019

“They met or exceeded my expectations by taking responsibility for the job that wasn't completed properly.”

Review by
08/29/2019

“Jenny, and Heather did a great job navigating my questions”

Review by
08/27/2019

No review comments provided

Review by
08/21/2019

“I have always found Haller Enterprises to be polite, attentive, and knowledgeable.”

Review by
08/08/2019

“Clint, Rob, Mike, Chris”

Review by
08/08/2019

No review comments provided

Review by
08/08/2019

“They replaced my hot water heater and were able to get the old one out and the new one installed on the same day. I was expecting it to take a couple of days with ordering the parts and everything.”

Review by
08/07/2019

“Haller Enterprises met or exceeded all of my expectations.”

Review by
08/07/2019

“They went above and beyond on communication.”

Review by
08/06/2019

“They met my expectations because they gave me a price and did it for that price.”

Review by
08/06/2019

“My last technician was fabulous. Lucus has always been great.”

Review by
08/06/2019

“They met my expectations in plumbing.”

Review by
07/09/2019

“The workers that came out to do the project were good for the most part.”

Review by
07/08/2019

“Haller Enterprises replaced our water heater; it went out on a Sunday afternoon and they had a new one in and running by Monday afternoon.”

Review by
07/08/2019

“Haller Enterprises met or exceeded every expectation.”

Review by
07/05/2019

“The technician did a great job and did a great job in finding a leaking pipe however I did have to help in in locating where the problem was.”

Review by
07/05/2019

“They responded within one hour and had the repair done within twelve. Extremely good.”

Review by
07/02/2019

“Shane did a great job. He is very knowledgeable and I would recommend him to anyone.”

Review by
07/02/2019

“Haller Enterprises met my expectations with efficiency, communication of what we needed and why, and they were friendly. They offered us a payment plan when needed. They were all around very professional.”

Review by
07/02/2019

“They are a wonderful company and are always courteous and professional.”

Review by
07/02/2019

“The technician for my last job has been here before and does a good job.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“Very satisfied”

Review by
07/02/2019

“They all do a good job.”

Review by
07/02/2019

“my house is only 4 years old and the technician said it looked like it had been recently renovated.”

Review by
07/02/2019

“I've received bad customer service from them on many jobs.”

Review by
06/25/2019

No review comments provided

Review by
06/23/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/21/2019

“Came in on time. Very polite and courteous, also clearly skilled and knowledgeable. Would rate him as excellent.”

Review by
06/21/2019

“Brandon, Randy”

Review by
09/08/2018

“The timeliness was exceeded.”

Review by
09/06/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“The workmanship exceeded my expectations. They are great workers once they have the parts.”

Review by
09/04/2018

No review comments provided

Review by
09/04/2018

No review comments provided

Review by
09/04/2018

“I was the most satisfied with the value for the price.”

Review by
09/01/2018

“They always exceed, especially on the water system.”

Review by
09/01/2018

“They met my expectations in all areas.”

Review by
08/29/2018

“I was most satisfied that Andrew Berry diagnosed the correct problem that was not previously diagnosed.”

Review by
08/29/2018

“I would recognize Gabe for exceptional service. He was very good. I had a pump go out on my waterproofing, and he fixed me right up.”

Review by
08/29/2018

“I like that they're honest and don't try to talk you into anything. For example, I know we are due for a new water heater but they don't ever pressure you into buying one. They just tell you the problem and let you make up our own mind. There is no pressure.”

Review by
08/29/2018

“They met all of my expectations.”

Review by
08/28/2018

“The two technicians I had onsite were both very pleasant and did a great job.”

Review by
08/20/2018

No review comments provided

Review by
08/19/2018

No review comments provided

Review by
08/19/2018

No review comments provided

Review by
08/18/2018

“I would like to recognize Mac for his exceptional service. He worked very hard all day, he explained things as he went along, and he would stop to explain what he was doing next. He was very professional.”

Review by
08/18/2018

“Replaced my well pump in an emergency situation!”

Review by
08/17/2018

“Everything was fine.”

Review by
08/16/2018

“I was satisfied with them coming when they said they would and getting the work done.”

Review by
08/16/2018

No review comments provided

Review by
08/16/2018

No review comments provided

Review by
08/15/2018

“I would like to recognize the technician that was out. He was very nice and competent.”

Review by
08/09/2018

No review comments provided

Review by
08/08/2018

No review comments provided

Review by
03/13/2018

No review comments provided

Review by
03/13/2018

“They did plumbing and HVAC work. They're timely and professional. I would give them an A overall. Everything's fine.”

Review by
03/13/2018

“When they come to the install the windows, they didn't have all the windows with them. We had to wait at least a month for them to come up with another one. Overall, I would give them an D overall. The gentleman that came out was fine. They did their job, but it was the company. They didn't have everything that they needed.”

Review by
03/12/2018

“We still have water in the basement in the same spot. They did waterproofing. We had the whole three-part water pump installed. I would give them a C.”

Review by
03/09/2018

“They did a good job. They did plumbing work. I would give the experience an A rating.”

Review by
03/09/2018

No review comments provided

Review by
03/09/2018

“The main thing with them was the people that did the installation were extremely unprofessional. We caught them in a lie and trying to get it resolved with Floors USA was very difficult. So, our overall experience with them was just terrible. I would grade the overall experience with a D. I would not recommend them, and I wouldn't even go back to Floors USA, and I know people there. And I would definitely not recommend the installation people.”

Review by
11/08/2017

“I had a service contract with them and I'm not renewing it. There was work that we were supposed to have done. They had to come back three or four times to do one specific thing. It was a hot water heater or tankless water heater. I'd give them a C overall. I'm not satisfied with the quality of work. Once they got it done after three or four times, I was fine. Customer service was good. They did a good job on cleanliness. I wouldn't recommend them at all.”

Review by
11/08/2017

“A lot of bad things happened. They came out. They did measurements with the laser. When they came with the granite pieces, they didn't fit. The wall was too short. It wasn't going all the way to the edge of the other cabinet. They were trying to say it was because we moved the wall, but we didn't. Usually when you have a laser, it's supposed to be one hundred percent accurate. In that case, it wasn't. When they brought the other piece, I think it was again too short. They brought back the second piece, it was too short again. Then they wanted to fill in the other side of the wall. It was a big mess and it took a while to make them right in the first place. It wasn't a good experience. I won't use them again. They said they had experienced people, but I didn't think they had a lot of experience. I wouldn't recommend them.”

Review by
10/16/2017

“They're amazing. At the time, Ted, I think, was the branch manager of the office where I was serviced, and we put in a geothermal system and we had some issues. We couldn't figure out what was wrong, and he just went up and beyond trying to get it fixed because it was installed in winter and temperatures really dropped and we didn't have any heat. I was so impressed with what they did that I hired them again to do my electrical work. I was renovating my basement, so it went from a raw basement to a living area with a kitchen and everything, and they were just amazing. They did my plumbing as well. I'd give them an A+.”

Review by
10/16/2017

“They fixed a toilet leak in the bathroom. I would rate the overall experience with an A.”

Review by
10/16/2017

“They did carpet work for me. They did a very poor installation. We basically had our house tore up for a couple of days, we had to order new carpet, and they had to have someone else come back and install. I think they failed. I've had some other work that hasn't been great so overall, I would grade them a C-.”

Review by
09/22/2017

“I've had a maintenance contract with them since we bought the house in 2005. I don't have any problems with them. They've come several times to fix things. They're fine. They come twice a year, once to service the air conditioner and once to service the furnace. I have had them here to fix plumbing. I'd give them an A. I have recommended them to friends.”

Review by
09/22/2017

“It was a positive experience. They are a good company, and we like to use them. They did air conditioning and plumbing work for us. I would grade the overall experience with an A+. A+ across the board. We love them.”

Review by
09/22/2017

“Everything was OK. I was satisfied. I would grade the experience with an A-.”

Review by
09/22/2017

“We've used them for years. We use them for everything except plumbing. I would grade them an A. I've recommended them to people before.”

Review by
09/22/2017

“It was done in a pretty fair amount of time. They encapsulated my crawlspace. I would give them a B+ overall.”

Review by
09/22/2017

“They've done hardwood in our house and they've done carpet. Some of their installs have been better than others. When we redid the carpet in our basement, we tried to be specific about what our needs would be. I feel like the carpet that they picked was, well they didn't install it very well you could see all the seams. And there were a lot of these pulls or endless threads that creates a big gap. So, I would say the carpet that they recommended wasn't what we needed. I think my biggest issue with them is the caliber of their install. I would grade them a C+.”

Review by
09/20/2017

“We've had them doing plumbing for us for 35 years, and we've never had any problems. They do general maintenance for us. I would grade the overall experience with an A.”

Review by
09/20/2017

“They do a very good job. They are very thorough. They did plumbing for me. Overall, I'd give them an A. The work was very good.”

Review by
09/18/2017

“It was very positive. They were very courteous. Their work was good and they cleaned up any mess they made. They left the house in probably better shape than it was before they got here. We had them here a couple of times. They did some plumbing work for us. I'd give them an A. Customer service was very good. I wouldn’t have any problems recommending them to anybody.”

Review by
09/18/2017

“Everybody was nice and everything, but they messed up the measurements on my door, and they had to break it in order to get the door in. I would grade them a C.”

Review by
09/18/2017

“The feeling we have with Castle Windows is kind of poor because they got to work but need to finish something in my hall and they won't come to fix it. It's not finished. He put the doors on. One glass door and the other a wood one, but the handles are different, it's not a gold one. I would give them an D overall. My wife is saying it's that bad. The door is OK, only the finish is poor. My wife says that customer service was very poor because every time she talked to customer service he made her wait for something and never finished. She calls them and they say they need to wait for something but the guy who came here had the same glass and the same handle for the same door. My wife says it's not finished, that's why she can't recommend them. You know what? For these people who aren't helping me on my door, they need to give me a discount because I need to pay $7000 for everything. She's disappointed because they didn't finish the door. In the end the guy who came here changed everything and my wife doesn't like it and now it's not finished.”

Review by
03/10/2017

“They put the gas line out to my grill on my patio. They did other troubleshooting things, but the gas line was a new gas line so I remember that for sure because that took a little bit of planning. They were an A company.”

Review by
03/10/2017

“They did plumbing work for me. I’d give them an A.”

Review by
03/10/2017

“They've done plumbing work, installed a hot water heater, water softener, and that type of thing. I’d say they deserve an A.”

Review by
03/10/2017

“They did plumbing work for me—water heater and water valve. A is the grade I would give them.”

Review by
03/10/2017

“I think they did work on my water softener. I think I would give them a C. Their punctuality was good.”

Review by
03/09/2017

“They did plumbing work for me. They were prompt, and everything was good; they were fine. I would grade them an A.”

Review by
03/08/2017

“I liked their general level of confidence. They know what they are doing, and I could trust their estimates. They've done a lot of things—replacing pipes, helping with remodeling, and that type of thing. I would grade them an A.”

Review by
03/05/2017

“I liked their quick courteous service. They handled a job in less than 24 hours that I thought was much bigger that they could have done, so I was very happy with that. They replaced a main water line from the street to my house. They had to dig up the front yard and replace that piping. I would give them an A for my overall experience.”

Review by
02/25/2017

“They came in the winter, they fixed it, they were polite, and they did a good job. They were fixing a leak. They deserve an A+.”

Review by
02/25/2017

“They were on time. When I called the office and spoke with their secretary, she was very pleasant. I'm a teacher, and they worked around my schedule. They emailed us a receipt as soon as we paid. They were very efficient and honest. They quoted us a price, and they were great. The heater had stopped working, so they troubleshooted the problem and then fixed it. I’ll give them an A.”

Review by
02/09/2017

“They bought out my previous company. They honored the warranty from the company that installed my heater system, so they were very cooperative. They went above and beyond and got the thing straightened out. I would give them an A.”

Review by
02/02/2017

“They're very professional and responsible. They installed and maintained our heat pump. I give them an A+.”

Review by
01/25/2017

“They're clean and very pleasant. They were just doing regular HVAC maintenance. They deserve an A.”

Review by
01/25/2017

“It was fast and good service. I have nothing negative to say. They get an A+ from me.”

Review by
01/25/2017

“I have always had a positive experience. I had a positive experience when they built my house, I had a positive experience when they finished my basement, and I have a positive experience when they come and check my stuff. They do everything. They did the electrical work on the house when they built it. They finished the basement. They do the checking of my furnace and my air conditioning. They’re dependable. The workers are good, and they recommend things that I could do. They recommended that I get a new fan in my furnace, and they've been telling me that for four years, but I told them I would let them know when it quits. The people are all friendly. They don’t put their dirty shoes on my floors or my carpet. They cover their shoes. I watch them work. I used to do maintenance kind of stuff myself on aircraft, and it appears that they know what they’re doing. I’d give them an A for the overall experience. They’re good people, and they do a nice job.”

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