Donnelly's Cooling, Heating, Plumbing, & Electric
Plumbers
Hours of Operation
Business Address
1 Innovation Drive
Plymouth Meeting, PA 19462
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Water Heater Repair, Installation, and Replacement
- Faucet and Fixture Repair and Installation
- Sump Pump Repair and Installation
- Gas Line Repair and Installation
- Toilet Repair and Installation
- Preventive Plumbing Maintenance
- Water Softener Installation and Repair
- Hydro Jetting
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Employee Information
- Background Checked
- Drive Marked Vehicles
- Drug Tested
- Wear ID Badges
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- A+ Rated and Accredited with the BBB
- Member of the Plumbing-Heating-Cooling Contractors Association
Satisfaction Guarantee
About this company
"We've served over 70,000 of your neighbors and have received 4,700+ near-perfect reviews. Because when your pipe is leaking or your A/C won't turn on, we fix it with top-notch service. We are 'Home Comfort Specialists,' which means you'll be comfortable with us in your home, and your home will be comfortable when we leave."
— Terell Ward, GM
License
PA001004
Ratings & Reviews
Compiled Score:
Donnelly's Cooling, Heating, Plumbing, & Electric has received 4.9 out of 5 stars based on 2828 customer reviews. Learn about Our Research Process.
Marva
4 months ago
I called Donnelly’s Plumbing, Cooling, Heating on a Thursday afternoon for an emergency exterior gas line repair. They gave me a free quote and scheduled the work for 9am the following morning to ensure I would not be without gas for the weekend. Travis, the technician who prepared the quote was also the tech who arrived on time and completed the repair. He was pleasant and professional. He called when on his way and upon his arrival to my home. He also took time to explain everything he did. While I had hoped to get the work done cheaper I have peace of mind knowing the job was done well.
Michael Terwilliger
a month ago
We hired Donnelly's to install a new A/C, heater, and hot water tank. They sent two technicians to install everything. The first issue was that they left my basement window open after the installation (finished basement), and we did not notice it until 16 hours later. It was very humid/hot so my basement was extremely uncomfortable and lots of outside bugs came in (and something larger could have fit through the open window). I did call to make them aware. I received a call several days later just saying they would make the install manager aware. A few days after the install, we noticed our shower making a noise, especially first thing in the morning. We called to have someone come back to check it. We were told the techs left air in the pipes and it would work itself out. It has now been almost three weeks and it is still happening. Donnelly's plumber told us it may not have been installed correctly, but there was nothing to worry about. We were also told by the salesman, Eric Jann, that rebates would apply to all three items: the A/C, heater, and hot water tank. After applying online and a few calls to Peco we were told no rebates would be applied due to the brand of items installed. A few days later we did get an email that the heater only had a rebate. We were also told by Donnelly's that we needed to have the units serviced once a year to maintain the warranty on the items. After the experience we had, we were not interested in using Donnelly's again. I called their main office and was told we had to use them. We have since reached out to the manufacturer of the items and were told that was not true and we could use a dealer of our choice. We had previously left a review about how great this company was initially due to a repair of our A/C. We got same-day service on a holiday weekend which we appreciated, since it was extremely hot at the time. This is why we decided to use them for the full replacement. While their communication is good about when they are coming, etc., the service aspect has been horrible. We made several calls to make them aware of our issues but didn't seem to get very far. On my last call, their customer service rep told me to stop talking and was incredibly blunt. She did tell me someone would come this past Monday to do a system check as a result of our concerns. No one called, texted, or ever showed up. If you are going to make such a big investment in your home I hope you will research the companies to make sure they are a good fit for your home. We will not be using them again and have shared our experience with as many people as possible so know one else has to go through this.
John Hagman
3 weeks ago
Donnelly's plumbers did an excellent job repairing our plumbing. Dan, Mike, Joe and Nick thanks guys you did a great job unclogging drains and replacing the bad soil pipe section. Anyone asks me for a plumber recommendation I will pass on your information in a heart beat. You're the best!
Stephanie Gonzalez
a year ago
I recently had the pleasure of working with Caleb Bradbury to service my hot water heater, and couldn’t be more impressed. From start to finish, he was friendly, knowledgeable, and incredibly accommodating. He patiently walked me through what needed to be done, answered all my questions without rushing me and made sure I fully understood the process and the cost. What really stood out was how efficiently he worked. He completed the entire project Independently and much faster than I expected, without cutting any corners. Despite the quick turnaround, everything was done, thoroughly and professionally. He clearly takes pride in his work and values customer satisfaction. If you’re looking for someone reliable, skilled, and easy to work with, I can’t recommend Caleb enough. A true professional! Thank you, The Duffy’s!
Ross Danzig
2 months ago
James G was great! Quickly assessed and diagnosed our AC units issues. He worked through a rainstorm to get it done for us on the spot and he was even great with our dog! 10/10 experience.
Service Area
Donnelly's Cooling, Heating, Plumbing, & Electric serves 216 cities in the Philadelphia area.
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Cities Served
Donnelly's Cooling, Heating, Plumbing, & Electric FAQ
Services
Hours of Operation
Business Address
1 Innovation Drive
Plymouth Meeting, PA 19462
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