Carney Plumbing Heating & Cooling
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 185 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
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Verified Workers' Comp
Compiled Score: star star star star star
Carney Plumbing Heating & Cooling has received 5 out of 5 stars (A-rating) based on 185 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Carney provides 24/7 service for plumbing, heating, and cooling projects. We repair, replace, and install literally hundreds of different plumbing, heating, and cooling products. We offer free estimates for many projects, and our staff is dedicated, well trained, trustworthy, and respectful. At Carney, we're always here to help."

Kevin Carney | President
Company Information
Services Offered
Carney Plumbing Heating & Cooling offers comprehensive plumbing services, including the installation, repair, and maintenance of well pumps, well-water tanks, gas and electric water heaters, water softeners, and battery-backup sump pump systems. The company also performs HVAC and drain/sewer services.
Warranty
Carney offers a one-year warranty for general plumbing repairs as well as tank, parts, and labor warranties of up to ten years for water heaters. The company honors manufacturers' warranties.
Company History
The local, second-generation, family-owned-and-operated company has been serving residential customers since 1976.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
PA008229
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Carney did great. It was positive because I've used them a couple of times. They redid my whole house, and all their recommendations and everything—they did were absolutely dead-on, and right on, and great. They were on time. They were clean. They have been providing services over the last four years, and I haven't had any trouble whatsoever. They were great. They replaced the heating system. They replaced the old-fashioned hot water heater with a direct hot water heater. They've done a lot of plumbing work. They've fixed other errors that other people had made before I moved in, and they were great every single time. They have never done any drain or sewer repair work for me. I've been using them for probably six years. I've done two houses, and also referred them to another guy who redid his whole house. Referred them to friends. I would grade the overall experience with an A+. Quality of work—everything's been working for three years. The hot water heater is amazing—never runs out of hot water. It's endless, it's wonderful. Customer service—the people who answer the phone need to be rewarded. They were awesome. The scheduler and the people that call are very professional, very helpful, very super; just the kind of people you want to talk with when you're having a problem. Punctuality—they give you the actual time, not a window, and they showed up on time and were great. Cleanliness—cleaned up the entire room and removed the old heater and old air conditioner, and the place was spotless when they left. Expertise—perfect. Haven't broken down in four years. I have recommended them.”

“I liked that they are punctual, and they get the job done. They serviced primarily plumbing. I would grade the overall experience with an A. Quality of work—they never had to fix anything, so it always works when they finished. They do excellent work, no complaints, and I highly recommend Carney.”

“It was a perfect experience. They are great. They installed equipment in the basement. I would grade the overall experience with an A. No issues.”

“It was positive because they were awesome at communication, and they did a great job in installing it. They installed a heating and air conditioning unit and a larger hot water tank. We also have service contracts with Carney. I would grade the overall experience with an A.”

“They were great. They were always reliable. They come when they say they are going to come. They give us advice. I've used all the time. They put in a new air conditioning system for me. I would grade the overall experience with an A.”

“It was great. They took care of all the issues that we were having, every single one. They replaced a leaking shower head, and they also replaced a garbage disposal in the sink. And they fixed an issue with our sump. I would grade the overall experience with an A.”

“We've used Carney before. They have done plumbing work and air conditioning work for me in the past—they did replacements. I would grade the overall experience with an A+.”

“It was positive because of their personality and professionalism. They did plumbing work in my bathroom. I would grade the overall experience with an A+.”

“I liked that they were very thorough with the job; they gave me options on how to repair it—and they are always very friendly and courteous. They fixed a hot water heater for me. I would grade the overall experience with an A+.”

“I liked that they are friendly; I trusted them. They did exactly what they said they were going to do, in the time they said they were going to do it. They renovated my bathroom—new tile work. I would grade the overall experience with an A+.”

“Always I've liked that they are very courteous and professional. I've never seen them not be consistent with how they respect my home. When they come in, they always put on their little slippers. Even when I tell them not to, they still do it. It's their policy. So, I really appreciate the fact that they are consistent with their procedures, their policies, and their practices. They did an emergency furnace repair about a year ago. They do my bi-annual inspections. They replaced the furnace and air conditioner, condenser, as well as the water heater. They did the plumbing on a utility sink in my laundry room, as well as re-plumbed my laundry room for a new washer and dryer. They've unplugged a couple of faucets and installed a garbage disposal, and they also installed a dishwasher. I would grade the overall experience with an A+. I keep calling them back over and over. I would call them again. Punctuality—they are always here. They always call ahead, and always make their appointments. I recommend them all the time.”

“It was positive due to everything—the work, the cleanliness, the willingness of the people to work along with me—the fact that you can request the same person to come back to do work for work, instead of having new people all the time. They do our plumbing; they do our heating and they do our cooling. They've done everything. They do a yearly inspection; they do a heating and cooling inspection each year. We have them for everything. They have done replacements also—heat pump. I would grade the overall experience with an A+. Quality of work—I couldn't ask for better people. They have helped us out when things have been in total disarray because of the lack of air conditioning and the heating pump going out. They have spent time. They have done everything. They helped us make decisions as to whether the unit need to be replaced.”

“I've had Carney put in my geothermal. I've had them work on my water. I've had them put in a generator. I liked that they are on time, and they're very clean. They make sure that they are not tracking any dirt in the house. They clean up after themselves, and they are very nice to work with. I would grade the overall experience with an A+.”

“The service technician is so knowledgeable, helpful, and professional. We've had them for both heating and plumbing jobs. I would grade the overall experience with an A.”

“I liked that they were very informative and very nice. They worked on my sink. I would grade the overall experience with an A.”

“Everything is fine. I liked that they've been very reliable service. I thought I had a plumbing problem, but it turned out that it wasn't anything major at all. It was something I tried to correct, and they were able to take care of it in a few minutes. I would grade the overall experience with an A.”

“I liked that they were quick and got the job done. Carney did plumbing work to the toilet for me. I would grade the overall experience with an A. We've used them before.”

“It was positive because of their customer service is probably the biggest. They seem to be very knowledgeable with stuff, would answer questions, on time. Customer service, in general, is just good about everything. They did both plumbing and A/C jobs for me, two different times. The most recent work was plumbing, but they did A/C prior. I would grade the overall experience with an A.”

“They were professional. They knew their work, they suggested corrective measures, and fixed the problem. They did a plumbing job for me. Overall, I'm satisfied with everything. I would grade the overall experience with an A.”

“It was positive because they communicated with me; they were very flexible with their work schedule, and everything was done properly. They installed an HVAC system and did the plumbing for our master bath. I would grade the overall experience with an A.”

“I liked that they are straightforward. They did some plumbing work for me. Originally, they put in our entire furnace, so they've just been doing service on that. And then it was a water line they worked on last. I would grade the overall experience with an A.”

“I've been using them for years. I'm happy to recommend them. They've done a fair bit of work for us—some plumbing, some air conditioner, and furnace maintenance. We've been very pleased. They're always on time. They're very professional. There's no question—we've been very, very happy with them. I would grade the overall experience with an A.”

“Carney has been our plumber for over 25 years, and they do our HVAC work also. Everybody who works for them is great, and they're a pleasure to have in the house. I'd give them an A+.”

“They worked on our sump and septic system. Overall, it was a good experience—the quality of the work, their punctuality and friendliness, the cleanliness of the technician, and their overall knowledge. I'd give them an A+.”

“They're our regular plumber. Recently, they put in a shut-off valve for our washing machine. The guy was professional, and they cleaned up after themselves. I was happy with them—A.”

“They installed a water filtration system. The customer service was great, and the plumber was excellent. They did everything they said they would do. I'd give them an A+. Everything went smoothly. I'd highly recommend Carney.”

“They did work on my water heater. I'd give them an A+ overall.”

“They were fixing something on my hot water heater. They're honest. I'd give them an A+.”

“They put in a tankless water heater at two of our properties. They showed up on time, the work was great, and they didn't make a mess. Everything works great. Overall, I'd give them an A+.”

“They were replacing a shower manifold. I liked the quality and the care and concern that he gave. I'd give them an A+. I had no complaints. He answered all of the questions that I had and addressed the actual concerns that I had as well. Everything was great. If I had any plumbing concerns and somebody asked me, I would definitely recommend Carney. There's no doubt about that.”

“The gentleman came to do my plumbing inspection, a whole house plumbing inspection. It was an annual inspection. The gentleman was courteous. He was nice, a nice kid. I would give them an A+. I had no complaints at all. I just recommended them today.”

“They've done a couple of projects for us. They did plumbing. They actually did a pretty big job for us. We had a well pump so they had to replace the whole system for us. It was plumbing trips both times. There aren't a lot of plumbers that do wells in this area. So it was kind of nice that they were able to just send somebody out pretty much the same day and get it taken care of. I would give them an A+.”

“They did heating and air conditioning and one was plumbing. They replaced a hot water heater. They technically were very, very good. They were clean and they were courteous. They were quick and everything went as planned. I have no problems whatsoever. I'd give them an A+.”

“They did a whole house filter. Their professionalism stood out. They were on time for their appointments. They cleaned up after the job. I was very pleased with the service as a whole. I'd give them an A+ overall.”

“They did a couple of things. One time they put a water heater in and the other time they had to replumb a waste line in the powder room. I had to move it into the wall and they helped me do that. The last guy that was there was there for a while and really went out of his way. I'd give them an A.”

“They were replacing a water heater. We used them because they're very friendly and careful. I'd give it an A overall. I didn't have any complaints.”

“They fixed a tankless water heater. They were able to fix it. I'd give them an A overall. It was all good.”

“They've done a lot of stuff before. Recently, it was just plumbing work. I've used them multiple times. They're very reliable to get the job done and they never have to come back to fix it or anything. They always get the job done right. I'd give them an A overall.”

“They just fixed my water heater. I liked how quickly they came out and how quickly they fixed everything. Overall, I'd give them an A.”

“They fixed a shower that was leaking. It got fixed. I don't remember any complaints. I'd give them an A.”

“They put in a new faucet. He knew what he was doing and was pleasant. They were reliable.”

“They did a yearly checkup for heating and air and plumbing. They always do a good job. They're courteous and prompt. I'd give them an A overall.”

“The last thing they did was under contract. They came out and checked my furnace and cleaned it out and made sure it was running smoothly for the winter. They did a great job and it's done. Before that, it was the plumbing. I had a leak and they put all of the new stuff in. They took some of the copper out, not all of it, but some of it. They put this new plastic, it's red and blue. They did a great job and cleaned up after themselves. I have no complaints. I'd give them an A overall.”

“They did an expansion valve. I just thought they were very polite and they did a good job. I'd give them an A overall.”

“They haven't actually completed the work yet. They're putting in a gas line. Each of the technicians that I met are knowledgeable and respectful and very good at what they do. I'd give them an A.”