Your 1 Plumber
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Your 1 Plumber has received 4.3 out of 5 stars based on 125 customer surveys.
5
79
4
24
3
12
2
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1
8
7th year as a Best Pick Call
"Your 1 Plumber has a team of licensed plumbers who have served the area for over 15 years. I promise that your plumber will be an experienced, efficient professional, and because you deserve the best service, we provide you with up-front pricing and a full satisfaction guarantee."

Wilmer Romero | Owner
Company Information
Services Offered
Your 1 Plumber specializes in residential service, repair, and replacement of a wide range of fixtures and equipment, including faucets, toilets, disposals, pipes, sump pumps, water lines, gas pipes, and well systems. Your 1 Plumber also provides trenchless sewer and water line replacement, drain cleaning, traditional and tankless water heater installation and repair, and plumbing inspections.
Services Not Offered
Your 1 Plumber does not offer remodeling, new construction, commercial, or emergency services.
Company History
The company was founded in 2008.
Employee Information
The company's plumbers have undergone background checks and drug screenings and drive marked, fully stocked trucks.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel
Address
6502 94th Avenue
Lanham, MD 20706
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 4:00 pm
Sun
Closed
Licenses
#79167, WSSC 70985

Compiled Score:

Your 1 Plumber has received 4.3 out of 5 stars based on 125 customer surveys.
5
79
4
24
3
12
2
2
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/14/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/04/2019

No review comments provided

Review by
09/16/2019

“We are happy with the job.”

Review by
09/04/2019

“I would not recommend at all. I felt they were overpriced, not friendly, and did unnecessary work.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

“They met all my expectations. They were very good.”

Review by
08/29/2019

“Everything was done as I expected.”

Review by
08/29/2019

“Highly recommended.”

Review by
08/29/2019

“The work was fine, but the guy who came out just complained a lot.”

Review by
08/28/2019

“Terrible service. Over charged, bait and switch pricing. Would never recommend”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

“Ridiculous Service Charge!”

Review by
08/20/2019

“I would like to recognize the technician that came for excellent service.”

Review by
08/20/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“They exceeded my expectations in most areas.”

Review by
08/19/2019

“I got a new sump pump put in. They out it in and it broke. The pipe busted and they said it was my fault and shortly after they put the pump in it broke a second time. Then they charged me double for something it should have been right the first time but they did not charge me for the second time that the pimp broke. The work should have been done right the first time.”

Review by
08/19/2019

No review comments provided

Review by
08/18/2019

No review comments provided

Review by
08/17/2019

“Yes”

Review by
08/17/2019

No review comments provided

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“William”

Review by
02/18/2019

“The quality of work was great.”

Review by
01/17/2019

“Your 1 Plumber exceeded my expectations because they came quickly and fixed my water heater quickly as well.”

Review by
12/13/2018

“I would say Your 1 Plumber exceeded my expectations. I was satisfied with how the company was able to find a problem I was not aware of and fix it as well.”

Review by
12/13/2018

“The overall job was very well done and exceeded our expectations.”

Review by
11/26/2018

“Your 1 Plumber met my expectations with their professionalism? and knowledge of plumbing systems.”

Review by
11/21/2018

“I am satisfied with how fast they got the job done.”

Review by
11/19/2018

No review comments provided

Review by
11/19/2018

No review comments provided

Review by
11/19/2018

No review comments provided

Review by
11/16/2018

“Identified the root cause of the leak and fixed the issue.”

Review by
11/13/2018

“They did a good job.”

Review by
11/13/2018

No review comments provided

Review by
11/12/2018

“The quality of the work and the customer service is where they exceeded my expectations.”

Review by
11/12/2018

“The details of the job exceeded my expectations.”

Review by
11/09/2018

“The quality of service and the timeliness was great.”

Review by
11/09/2018

No review comments provided

Review by
11/09/2018

No review comments provided

Review by
11/09/2018

“I would like to recognize the technician that came and installed the water heater for his exceptional service. He was pretty good. There were a couple of things that he had to resolve, but for the most part, he was knowledgeable and skilled.”

Review by
11/08/2018

“They were courteous and I am older and they were very respectful too.”

Review by
11/08/2018

“Your 1 Plumber's communication and the use of electronics exceeded my expectations.”

Review by
11/07/2018

“The plumber was able to come quickly and did the repair quickly.”

Review by
08/29/2017

“It was OK. I had an emergency, a water pipe burst outside. I called several companies and they were the ones that accepted the job in a very short time. They fixed the pipe as they promised, time-wise, even though there was a breeze and it was very cold. Because it was an emergency and the water pipe was outside leaking, the price was very high, and I didn't have much choice. Their customer service was very good. They came and fixed the problem, but I cannot say that they did not clean up well because it was outside and very cold. The person was nice. With the temperature, I'd give them a B. That day it was like 15 degrees outside.”

Review by
08/26/2017

“They did plumbing work for me. They came on time. They were polite and quick. I would grade the overall experience with an A.”

Review by
08/26/2017

“As far as I know, he did a pretty good job. He did a hot water heater for me. He was working with my tenants there at the time. I talked to him a couple times. He was very knowledgeable and did a ton of work to get to an ultimate solution. I'll give him an A.”

Review by
08/25/2017

“They repaired my main valve to the house. They were quick to respond, they gave me an estimate and finished the work too. They did a good job. I'd grade them as an A.”

Review by
08/25/2017

“They installed a new faucet in the kitchen. It was pretty quick and easy. They were polite, friendly, and did a good job. I would give them an A rating.”

Review by
08/25/2017

“They did plumbing work for me. I liked that they responded quickly. They came out and got everything. They earned an A.”

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

“I had them come out at one of my rental properties. They came out and actually redid the toilets, vanities, and all of the fixtures in one of my properties. They've also done work on a leak in my basement. They're very punctual, and the plumbers are always very friendly and knowledgeable. The last time they came to the house and fixed the leak, he noticed that one of my toilets was recalled and he gave me a whole form on the recall of it and what to expect. He gave me all the information on that, where we could go get a new toilet for no price and really get that fixed. He went out of his way. I'd give them an A+. A lot of service men smell like cigarettes, and it really turns me off a little bit when the men come in and smell like cigarette smoke as if they just had a pack of cigarettes. But other than that, they're friendly and courteous—they take their shoes off when they come in the house.”

Review by
08/25/2017

“We had a new hot water heater installed last year. In general, if somebody shows up on time, does what they say they're going to do, they do it well, we don't have a mess up afterward, and they clean up after themselves, I'm happy. And I remember they were fine. In fact, we used them a couple of times, probably in 2016 and maybe a year earlier for something else. I'd give them an A grade. If it's something like a water tank, I'd probably refer Your 1 Plumber.”

Review by
08/25/2017

“They were to fix the faucet and then it was unrepairable, so they ended up putting a new one in that I went and bought, a new kitchen faucet. They were quick. They came when they said they would. They were flexible in that when one thing didn't work, they were willing to work around that and come up with another solution. I'd give them an A rating, overall.”

Review by
08/25/2017

“It was a great experience. They replaced something for me. He was really nice. He had a hard time getting the outside water, and he spent a lot of time doing that. He spoke to the owners of the condo association, and he called the water companies. He did all that. I'd give them an A.”

Review by
08/25/2017

“They did some sink repair, repaired a trap, and installed a new faucet. They were able to make it out on my timetable, and they were able to get the job done in one visit. Everything was good. I'd give them a B. They were just middle of the road.”

Review by
08/25/2017

“I don't exactly remember the last time, but I was not happy and had another plumber come. It was last November he came and I can't remember what it was. It was like an annual checkup, very quick, and all kinds of things that we were like, ‘Really?’ We weren't even aware that it was a problem. We were not happy and are not planning to have our annual inspection by Your 1 Plumber this year, also because we found someone else who could do it for free. It was horribly quick and maybe there was something that was fixed but it took like 30 seconds and cost $200 or so. It was not a good positive impression I had. The first time we had them come, 10 years ago or so, we were happy. But since then, we've had our doubts already in previous years if it was as good as we remembered from the first time. It might just be a person-to-person basis. The first one who came out was very good. The next years, we had other technicians come, and they were not as good. I'd probably give them a C. It was OK, but it wasn't great.”

Review by
08/09/2017

“They did a good job for me. They were very honest and very thorough. I had a leak in a toilet valve. They replaced the toilet valve and gave me an idea of what it would cost if I had to replace the whole toilet. They really didn't push me toward doing that. They only said to keep an eye out and said if it leaked further, we'd have to replace more than just the valve. But the valve seems to have fixed everything, so we're in good shape. I'd rate them as an A+.”

Review by
08/09/2017

“They didn't try to sell me anything else other than what I needed to have done. The person who came out seemed to be knowledgeable, which is good because I'm not. He was efficient. It was a good visit, and I would use them again. I had a toilet that was leaking, and they fixed it and looked at something in the basement for me. It was mainly the toilet that wasn't done correctly by another plumber. I'd give them an A+ rating. I haven't had a problem.”

Review by
08/09/2017

“I just thought it was pricey for the service. You pay right away. It wasn't an emergency, but in hindsight, we probably would've priced around and waited. I was getting a vanity put in, and the pipes needed to be split among the two separate sinks. So it wasn't like an emergency, but Your 1 Plumber came right away, and it was done in under two hours. But other people told me after the fact that I could've gotten it done for half as much. I had no complaints with their cleanliness, punctuality, or customer service.”

Review by
08/09/2017

“It was a fine experience. He worked efficiently. He was polite. They were timely. They stopped a sink that wasn't draining properly. They're an A grade. They responded to the phone quickly. I got a quick appointment.”

Review by
08/09/2017

“Everything was positive, it was just that it was a bit too expensive. They can do the work. I think they were supposed to inspect my sump pump. They were top-notch but just expensive.”

Review by
08/09/2017

“The experience was fine. Your 1 Plumber unclogged a sink for us. I know it got done, and they were here when they said they would be. I would grade the overall experience with an A.”

Review by
08/09/2017

“Efficiency was really high, and they are just nice people. They replaced a kitchen faucet—the interior mechanism broke, so they had to replace the entire faucet. I would grade the overall experience with an A.”

Review by
08/09/2017

“They put in a water line for a refrigerator for me. I'd rate them as an A.”

Review by
08/09/2017

“It was OK. I know that it was done. I would recommend them.”

Review by
08/09/2017

“It was positive. No complaints.”

Review by
08/09/2017

“It was OK, but they overcharged me. They got the job done, but they charged me $350 just to replace a wax ring in my toilet. I'll give them a C because they did the job but they overcharged me. I wouldn't recommend them.”

Review by
08/02/2017

“They were good. I had no problems. I would recommend them. I'd give them an A+ for all their work.”

Review by
07/05/2017

“They grossly overcharged, so it was negative because of that. The job itself was OK. Quality was positive, but not the cost. It was plumbing. So far, so good. I'd give them a C overall, because the cost offset the quality.”

Review by
05/28/2016

“Overall good work. Major issue was fixed. did not clean up after work was done very well.”

Review by
05/26/2016

No review comments provided

Review by
05/25/2016

No review comments provided

Review by
05/24/2016

“Pretty good service however I feel their services are on the expensive side but I haven't done any comparison pricing.”

Review by
05/22/2016

“Our new toilet was installed expertly and efficiently!”

Review by
05/22/2016

“He attempted to solve the problem with a blockage in the common sewer line by using a sink pipe. When this did not work, he used the toilet. Since he spent 75% of his time on sink pipe, he was there for a while so he added $1 more to an already negotiated price. If he had just used the toilet to begin with, it would have taken him less time. There was damage to the new paint job that was done as well. Some kind of protective covering should be placed around the ‘snake.’”

Review by
05/19/2016

No review comments provided

Review by
05/19/2016

“When I try to take a shower there is as much water filling the tub as what comes out of the shower. I previously reported this and no action was taken.”

Review by
05/28/2015

“They were very punctual when they came to replace the water valve going to the outside pipe. I heard about them from a neighbor. I would grade them as an A.”

Review by
05/28/2015

“They were professional and friendly. I think I called them because I had frozen pipes. They get an A rating.”

Review by
05/28/2015

“He gave us a good estimate and made sure the price was fair and did a good job with the work. We had a pipe that burst so they had to replace the broken pipe. They had to find it and replace it. I would give them the highest grade, an A+.”

Review by
05/28/2015

“What I liked about the service technician is that he came out and was punctual. He was neat and courteous, too, and it was a good experience overall. They replaced a faucet in the powder room. They're excellent. I’ll give them an A.”

Review by
05/28/2015

“They replaced a toilet and snaked some drains for me. The guy was nice—I felt comfortable with him in my home, and he seemed to do a good job. I'd say they get an A rating.”

Review by
05/28/2015

“The guy that they sent, he seemed to be very knowledgeable about what needed to be done, he was very professional, and he did not take a long time to do it. He came to fix our plumbing. It was a pipe. I guess the pipe was just corroded or damaged, and it was leaking. I had to turn my water off, and he actually had to replace the whole mechanism. I think I got three estimates, and I went with them because they could come right away. I had a lower estimate, but it wasn't that significant and this plumber could come right away so that was good. It was a right-away type of thing. It was an emergency. I never say an A because nobody is perfect. He was close to perfect. He's actually an A-.”

Review by
05/28/2015

“It's been a while. The plumber Eric did an outstanding job for us. They replaced some plumbing lines. I chose them because of a lot of painstaking research and word-of-mouth. I think that's how it came about. I know I did some research. They're an A+, excellent.”

Review by
05/28/2015

“They were very helpful. They did a good job. Best Pick Reports did well to recommend them. They came, did the work for a fair price, and made some recommendations so we wouldn't have any problems in the future. They unclogged a drain. I got them from the Best Pick Reports. I say they deserve an A.”

Review by
05/28/2015

“They did the job. They did my sink. I actually need to see them again because of a problem with the faucet that they put in. There was an issue with the work they did. I'm not trying to get them into any trouble or anything. It's just one of those things that happens. There's a leak in the faucet again. Somebody told me that they were good. I would say they're an A+ rating.”

Review by
05/28/2015

“They did the hot water heater I think. They knew exactly what the problem was, and they dealt with it formidably. They had to replace the whole heater. They were local. I would give them an A for service. Pricing is still out. They used to use standard pricing in numbers. Spending $600 for ten minutes of work is kind of frustrating.”

Review by
05/28/2015

“They came twice for an issue. The toilet was running. After they came to fix it, it was still running. I don't know why I chose them, probably responsiveness. I'd say they're a B. It's a big company. You don't know who you're getting so I would maybe recommend them.”

Review by
05/28/2015

“The work was alright but they overcharged us by 50% on the faucet installation. We've been trying for three months to get the money back. They cheated us. As far as the work, we had them install a sump pump. As far as I know, that was done well. He seemed to know what he was doing. I asked him to replace my kitchen faucet and that's where the problem was. The faucet works, that's all I can tell. I didn't like the way they charged me. They had an A rating. We didn't know anything about them. We were in a hurry to get somebody to take care of the sump pump. It's only been a few months. So far everything is working so I would say they're a B grade.”

Review by
05/28/2015

“They replaced the water heater for me. He's a really good guy and he did his job really quick. I appreciate that. I got service for another $120 for like checking during the winter like insurance. I saw that they had like four and a half stars or something. After they do the job, they even clean for you and they don't make a mess and they had good customer service or something like that. I just purchased this house so I think when they did the water thing, they didn't turn on the hot water or something. Anyways, I can't take a shower because even though they just added a water heater, it is still cold water. I have to call them back because I know it's working but somehow, my shower just lasts a few minutes and also in master bathroom, it's always cold water and not hot so I have to call them back. I don't know how to do it so I have to call them back. Eventually he came. I think he came like the second day or third day. That's not really a big deal. Other than that, it's really good but he came again. It's not really an issue, it's because I just moved in the house. They're perfect. They're good. I just didn't know which thing to switch. They're a B.”

Review by
05/28/2015

“They were very clean and organized. I don't remember exactly what they did for me. I don't really remember why I chose them. I would say they get a good grade with a slight issue like a B. I would still recommend them.”

Review by
05/28/2015

“I think that he gouged us because we called at the last minute like that. I think he overcharged us for the job. We had a pipe that was broken in our bathroom. We were just trying to replace bolts in our toilet. When we moved the toilet, the pipes broke from inside the wall. So he just had to cut the drywall and then replace the section of the pipe that was broken. He was literally here for maybe a half hour and charged us $500. We didn't even turn on the water yet and he said we had to wait for a little while longer before we were allowed to turn on the water. When we turned on the water, it started leaking so he had to come back out again and literally wanted to charge us more money. He definitely gouged us. I wouldn't use them again. We called somebody else that could come a little bit later, but when the pipe broke we had to shut down all of the water in the house. We had no water. We were in a situation where we had to get it done right away. So we appreciated that he came out right away, but $500 is really extreme. It was a very simple fix, something we could've done ourselves but we decided to hire a professional. I'd give them a C overall because he had to come back out because of the leak.”

Review by
05/26/2015

“He solved the problem. His service is good—he's nice. I think we had a clog in the main drain, and he unclogged it in the basement. I think I would recommend them. They would be an A.”

Review by
05/26/2015

“The hot water heater works. The installation and everything was fine. The price was ridiculous. They got out here fast. It was a weekend, and I needed somebody. They were probably an A grade.”

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