Your 1 Plumber
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Your 1 Plumber has received 4.7 out of 5 stars based on 256 customer surveys.
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6th year as a Best Pick Call
"Your 1 Plumber has a team of only licensed Journeyman Plumbers who have served the area for over 15 years. I promise that your plumber will be an experienced, efficient professional, and because you deserve the best service, we provide you with up-front pricing and a full satisfaction guarantee."

Wilmer Romero | Owner
Company Information
Services Offered
Your 1 Plumber specializes in residential service, repair, and replacement of a wide range of fixtures and equipment, including faucets, toilets, disposals, pipes, sump pumps, water lines, gas pipes, and well systems. Your 1 Plumber also provides trenchless sewer and water line replacement, drain cleaning, traditional and tankless water heater installation and repair, and plumbing inspections.
Services Not Offered
Your 1 Plumber does not offer remodeling, new construction, commercial, or emergency services.
Company History
The company was founded in 2008.
Distinctions
The company is a member of the Washington Suburban Master Plumbers Association.
Employee Information
The company's plumbers have undergone background checks and drug screenings and drive marked, fully stocked trucks.
Licenses
#79167, WSSC 70985
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Your 1 Plumber has received 4.7 out of 5 stars based on 256 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/29/2017

“It was OK. I had an emergency, a water pipe burst outside. I called several companies and they were the ones that accepted the job in a very short time. They fixed the pipe as they promised, time-wise, even though there was a breeze and it was very cold. Because it was an emergency and the water pipe was outside leaking, the price was very high, and I didn't have much choice. Their customer service was very good. They came and fixed the problem, but I cannot say that they did not clean up well because it was outside and very cold. The person was nice. With the temperature, I'd give them a B. That day it was like 15 degrees outside.”

Review by
08/26/2017

“As far as I know, he did a pretty good job. He did a hot water heater for me. He was working with my tenants there at the time. I talked to him a couple times. He was very knowledgeable and did a ton of work to get to an ultimate solution. I'll give him an A.”

Review by
08/26/2017

“They did plumbing work for me. They came on time. They were polite and quick. I would grade the overall experience with an A.”

Review by
08/25/2017

“They did plumbing work for me. I liked that they responded quickly. They came out and got everything. They earned an A.”

Review by
08/25/2017

“They installed a new faucet in the kitchen. It was pretty quick and easy. They were polite, friendly, and did a good job. I would give them an A rating.”

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

No review comments provided

Review by
08/25/2017

“They did some sink repair, repaired a trap, and installed a new faucet. They were able to make it out on my timetable, and they were able to get the job done in one visit. Everything was good. I'd give them a B. They were just middle of the road.”

Review by
08/25/2017

“They repaired my main valve to the house. They were quick to respond, they gave me an estimate and finished the work too. They did a good job. I'd grade them as an A.”

Review by
08/25/2017

“I don't exactly remember the last time, but I was not happy and had another plumber come. It was last November he came and I can't remember what it was. It was like an annual checkup, very quick, and all kinds of things that we were like, ‘Really?’ We weren't even aware that it was a problem. We were not happy and are not planning to have our annual inspection by Your 1 Plumber this year, also because we found someone else who could do it for free. It was horribly quick and maybe there was something that was fixed but it took like 30 seconds and cost $200 or so. It was not a good positive impression I had. The first time we had them come, 10 years ago or so, we were happy. But since then, we've had our doubts already in previous years if it was as good as we remembered from the first time. It might just be a person-to-person basis. The first one who came out was very good. The next years, we had other technicians come, and they were not as good. I'd probably give them a C. It was OK, but it wasn't great.”

Review by
08/25/2017

“I had them come out at one of my rental properties. They came out and actually redid the toilets, vanities, and all of the fixtures in one of my properties. They've also done work on a leak in my basement. They're very punctual, and the plumbers are always very friendly and knowledgeable. The last time they came to the house and fixed the leak, he noticed that one of my toilets was recalled and he gave me a whole form on the recall of it and what to expect. He gave me all the information on that, where we could go get a new toilet for no price and really get that fixed. He went out of his way. I'd give them an A+. A lot of service men smell like cigarettes, and it really turns me off a little bit when the men come in and smell like cigarette smoke as if they just had a pack of cigarettes. But other than that, they're friendly and courteous—they take their shoes off when they come in the house.”

Review by
08/25/2017

“We had a new hot water heater installed last year. In general, if somebody shows up on time, does what they say they're going to do, they do it well, we don't have a mess up afterward, and they clean up after themselves, I'm happy. And I remember they were fine. In fact, we used them a couple of times, probably in 2016 and maybe a year earlier for something else. I'd give them an A grade. If it's something like a water tank, I'd probably refer Your 1 Plumber.”

Review by
08/25/2017

“They were to fix the faucet and then it was unrepairable, so they ended up putting a new one in that I went and bought, a new kitchen faucet. They were quick. They came when they said they would. They were flexible in that when one thing didn't work, they were willing to work around that and come up with another solution. I'd give them an A rating, overall.”

Review by
08/25/2017

“It was a great experience. They replaced something for me. He was really nice. He had a hard time getting the outside water, and he spent a lot of time doing that. He spoke to the owners of the condo association, and he called the water companies. He did all that. I'd give them an A.”

Review by
08/09/2017

“They did a good job for me. They were very honest and very thorough. I had a leak in a toilet valve. They replaced the toilet valve and gave me an idea of what it would cost if I had to replace the whole toilet. They really didn't push me toward doing that. They only said to keep an eye out and said if it leaked further, we'd have to replace more than just the valve. But the valve seems to have fixed everything, so we're in good shape. I'd rate them as an A+.”

Review by
08/09/2017

“They didn't try to sell me anything else other than what I needed to have done. The person who came out seemed to be knowledgeable, which is good because I'm not. He was efficient. It was a good visit, and I would use them again. I had a toilet that was leaking, and they fixed it and looked at something in the basement for me. It was mainly the toilet that wasn't done correctly by another plumber. I'd give them an A+ rating. I haven't had a problem.”

Review by
08/09/2017

“I just thought it was pricey for the service. You pay right away. It wasn't an emergency, but in hindsight, we probably would've priced around and waited. I was getting a vanity put in, and the pipes needed to be split among the two separate sinks. So it wasn't like an emergency, but Your 1 Plumber came right away, and it was done in under two hours. But other people told me after the fact that I could've gotten it done for half as much. I had no complaints with their cleanliness, punctuality, or customer service.”

Review by
08/09/2017

“Everything was positive, it was just that it was a bit too expensive. They can do the work. I think they were supposed to inspect my sump pump. They were top-notch but just expensive.”

Review by
08/09/2017

“The experience was fine. Your 1 Plumber unclogged a sink for us. I know it got done, and they were here when they said they would be. I would grade the overall experience with an A.”

Review by
08/09/2017

“Efficiency was really high, and they are just nice people. They replaced a kitchen faucet—the interior mechanism broke, so they had to replace the entire faucet. I would grade the overall experience with an A.”

Review by
08/09/2017

“It was OK, but they overcharged me. They got the job done, but they charged me $350 just to replace a wax ring in my toilet. I'll give them a C because they did the job but they overcharged me. I wouldn't recommend them.”

Review by
08/09/2017

“It was a fine experience. He worked efficiently. He was polite. They were timely. They stopped a sink that wasn't draining properly. They're an A grade. They responded to the phone quickly. I got a quick appointment.”

Review by
08/09/2017

“They put in a water line for a refrigerator for me. I'd rate them as an A.”

Review by
08/09/2017

“It was OK. I know that it was done. I would recommend them.”

Review by
08/09/2017

“It was positive. No complaints.”

Review by
08/02/2017

“They were good. I had no problems. I would recommend them. I'd give them an A+ for all their work.”

Review by
07/05/2017

“They grossly overcharged, so it was negative because of that. The job itself was OK. Quality was positive, but not the cost. It was plumbing. So far, so good. I'd give them a C overall, because the cost offset the quality.”

Review by
05/28/2016

“Overall good work. Major issue was fixed. did not clean up after work was done very well.”

Review by
05/26/2016

No review comments provided

Review by
05/25/2016

No review comments provided

Review by
05/24/2016

“Pretty good service however I feel their services are on the expensive side but I haven't done any comparison pricing.”

Review by
05/22/2016

“Our new toilet was installed expertly and efficiently!”

Review by
05/22/2016

“He attempted to solve the problem with a blockage in the common sewer line by using a sink pipe. When this did not work, he used the toilet. Since he spent 75% of his time on sink pipe, he was there for a while so he added $1 more to an already negotiated price. If he had just used the toilet to begin with, it would have taken him less time. There was damage to the new paint job that was done as well. Some kind of protective covering should be placed around the ‘snake.’”

Review by
05/19/2016

No review comments provided

Review by
05/19/2016

“When I try to take a shower there is as much water filling the tub as what comes out of the shower. I previously reported this and no action was taken.”

Review by
05/28/2015

“They were professional and friendly. I think I called them because I had frozen pipes. They get an A rating.”

Review by
05/28/2015

“They were very clean and organized. I don't remember exactly what they did for me. I don't really remember why I chose them. I would say they get a good grade with a slight issue like a B. I would still recommend them.”

Review by
05/28/2015

“He gave us a good estimate and made sure the price was fair and did a good job with the work. We had a pipe that burst so they had to replace the broken pipe. They had to find it and replace it. I would give them the highest grade, an A+.”

Review by
05/28/2015

“What I liked about the service technician is that he came out and was punctual. He was neat and courteous, too, and it was a good experience overall. They replaced a faucet in the powder room. They're excellent. I’ll give them an A.”

Review by
05/28/2015

“They replaced a toilet and snaked some drains for me. The guy was nice—I felt comfortable with him in my home, and he seemed to do a good job. I'd say they get an A rating.”

Review by
05/28/2015

“They were very punctual when they came to replace the water valve going to the outside pipe. I heard about them from a neighbor. I would grade them as an A.”

Review by
05/28/2015

“I think that he gouged us because we called at the last minute like that. I think he overcharged us for the job. We had a pipe that was broken in our bathroom. We were just trying to replace bolts in our toilet. When we moved the toilet, the pipes broke from inside the wall. So he just had to cut the drywall and then replace the section of the pipe that was broken. He was literally here for maybe a half hour and charged us $500. We didn't even turn on the water yet and he said we had to wait for a little while longer before we were allowed to turn on the water. When we turned on the water, it started leaking so he had to come back out again and literally wanted to charge us more money. He definitely gouged us. I wouldn't use them again. We called somebody else that could come a little bit later, but when the pipe broke we had to shut down all of the water in the house. We had no water. We were in a situation where we had to get it done right away. So we appreciated that he came out right away, but $500 is really extreme. It was a very simple fix, something we could've done ourselves but we decided to hire a professional. I'd give them a C overall because he had to come back out because of the leak.”

Review by
05/28/2015

“They replaced the water heater for me. He's a really good guy and he did his job really quick. I appreciate that. I got service for another $120 for like checking during the winter like insurance. I saw that they had like four and a half stars or something. After they do the job, they even clean for you and they don't make a mess and they had good customer service or something like that. I just purchased this house so I think when they did the water thing, they didn't turn on the hot water or something. Anyways, I can't take a shower because even though they just added a water heater, it is still cold water. I have to call them back because I know it's working but somehow, my shower just lasts a few minutes and also in master bathroom, it's always cold water and not hot so I have to call them back. I don't know how to do it so I have to call them back. Eventually he came. I think he came like the second day or third day. That's not really a big deal. Other than that, it's really good but he came again. It's not really an issue, it's because I just moved in the house. They're perfect. They're good. I just didn't know which thing to switch. They're a B.”

Review by
05/28/2015

“The work was alright but they overcharged us by 50% on the faucet installation. We've been trying for three months to get the money back. They cheated us. As far as the work, we had them install a sump pump. As far as I know, that was done well. He seemed to know what he was doing. I asked him to replace my kitchen faucet and that's where the problem was. The faucet works, that's all I can tell. I didn't like the way they charged me. They had an A rating. We didn't know anything about them. We were in a hurry to get somebody to take care of the sump pump. It's only been a few months. So far everything is working so I would say they're a B grade.”

Review by
05/28/2015

“The guy that they sent, he seemed to be very knowledgeable about what needed to be done, he was very professional, and he did not take a long time to do it. He came to fix our plumbing. It was a pipe. I guess the pipe was just corroded or damaged, and it was leaking. I had to turn my water off, and he actually had to replace the whole mechanism. I think I got three estimates, and I went with them because they could come right away. I had a lower estimate, but it wasn't that significant and this plumber could come right away so that was good. It was a right-away type of thing. It was an emergency. I never say an A because nobody is perfect. He was close to perfect. He's actually an A-.”

Review by
05/28/2015

“They were very helpful. They did a good job. Best Pick Reports did well to recommend them. They came, did the work for a fair price, and made some recommendations so we wouldn't have any problems in the future. They unclogged a drain. I got them from the Best Pick Reports. I say they deserve an A.”

Review by
05/28/2015

“They came twice for an issue. The toilet was running. After they came to fix it, it was still running. I don't know why I chose them, probably responsiveness. I'd say they're a B. It's a big company. You don't know who you're getting so I would maybe recommend them.”

Review by
05/28/2015

“It's been a while. The plumber Eric did an outstanding job for us. They replaced some plumbing lines. I chose them because of a lot of painstaking research and word-of-mouth. I think that's how it came about. I know I did some research. They're an A+, excellent.”

Review by
05/28/2015

“They did the hot water heater I think. They knew exactly what the problem was, and they dealt with it formidably. They had to replace the whole heater. They were local. I would give them an A for service. Pricing is still out. They used to use standard pricing in numbers. Spending $600 for ten minutes of work is kind of frustrating.”

Review by
05/28/2015

“They did the job. They did my sink. I actually need to see them again because of a problem with the faucet that they put in. There was an issue with the work they did. I'm not trying to get them into any trouble or anything. It's just one of those things that happens. There's a leak in the faucet again. Somebody told me that they were good. I would say they're an A+ rating.”

Review by
05/26/2015

“I thought they were awfully expensive. There were two of them here. There was nothing wrong with them except when they quoted a price, I said, 'That's way too much,' cause I knew it was from what needed to be done. 'This is because, miss…' I said, 'Nevermind, I'll just pay the $29.95 service call,' or something like that if you didn't want to accept it that's what they said. They said, 'No, we'll come down on our price.' Well they still charged me $400 just to put a couple of screws in. It was in my bathroom. I had a leak where you turn the water in on the faucet, in the basin. Some new screws had to be put in there. I'd give them a C for the overall experience. I would not recommend them company.”

Review by
05/26/2015

“He solved the problem. His service is good—he's nice. I think we had a clog in the main drain, and he unclogged it in the basement. I think I would recommend them. They would be an A.”

Review by
05/26/2015

“The hot water heater works. The installation and everything was fine. The price was ridiculous. They got out here fast. It was a weekend, and I needed somebody. They were probably an A grade.”

Review by
05/26/2015

“Your 1 Plumber deserves an A rating.”

Review by
05/26/2015

“They were very efficient and very professional. They were great.”

Review by
05/26/2015

“He said a C or a D”

Review by
05/19/2015

“They sent me an email, and the guy who came to do the job was very professional. We would give them an A.”

Review by
05/19/2015

“He was on time, and he did the work quickly and efficiently. He replaced the valve in my water line. I might use them again. I would grade them as an A.”

Review by
05/19/2015

“He arrived on time and cleaned the water heater. That was my first time using Your 1 Plumber, and I would rate them as an A.”

Review by
05/19/2015

“I think the service was fast, quick, and flexible. It was one of my toilets—the water didn't flush. I would use them again. I’d say they're an A.”

Review by
05/19/2015

“They're very informative, and they were very quick and clean. I had a leak problem with the toilet. I think that was the only time I ever used them. I chose them because of the price. I would give them an A.”

Review by
05/19/2015

“I liked that they were here on time to do the work. They were cordial, professional, and nice. They cleaned my drain and put in a new garbage disposal. Your 1 Plumber deserves an A.”

Review by
05/19/2015

“Everything's working fine. They didn't do exactly what I wanted them to do, but they got it working. I wanted them to sweat some copper together. I might use them again. It depends on what the emergency is. I'd give the overall experience a C.”

Review by
05/19/2015

“I liked Your 1 Plumber because I called, and a few days later, they were available to do the service. I had a leak in an upstairs bathroom. They came and did the service completely in just a few hours. I would give them an A+.”

Review by
05/19/2015

“They're fine. I like them, and I was about to contact them again because I need their services. I might use them again. They unclogged a kitchen drain. I want to use them again. I am going to call them again. I think I found them in the Best Pick Reports. I would say they're an A. Plumbing is expensive so I can't really give them a woohoo grade on price, but they stayed with the project. It was difficult because it was a frozen pipe that occurred over weeks, and the guy kept coming back trying to resolve it until it finally worked. There were no complaints. I paid for it once and there was no additional everything. The pricing I guess came fair, and they resolved the issue.”

Review by
05/19/2015

“They did an excellent job. They were awesome. They were quick, and they were courteous. The guy solved the problem quickly. They explained everything to me. I've had their services twice. I think this was a pipe where the water was dripping from my ceiling. The troubleshooting was amazing because it was a very small leak. It was my second time using them because they had done such an awesome job with a leak in my tub that made my water bill so expensive that it was ridiculous. They were referred by another happy client that lives in my neighborhood. I would definitely grade them as an A+.”

Review by
05/19/2015

“I would give them pretty high marks. I wasn't pleased with the price but it was competitive at the time. I didn't check any further. There were two prices. They had the lowest so I went with them. I just think that the job probably wasn't worth that kind of money. The two guys spent all day and it cost me $4,000 so that's a lot of money for the labor and whatever they did. I know that there were some parts involved and they had to rent a backhoe and all that stuff but it was still an awful lot of money even though I got a quote for higher than that from different plumbers. At any rate, it's done and I'm pleased with the job they did. It was a breakage in the line going from the main to the house. They actually pulled the old pipe out and pulled the new pipe through so they didn't have to do a lot of digging which made the job a lot easier. I guess they could be commended for that process. I have to give them a B+. The only reason I wouldn't give them an A is because of the price and that may just be what it costs so it just may be me.”

Review by
05/19/2015

“They overcharged. I'll never use them again. I didn't like the price. He did a good job but as soon as he whipped out that chart, I know I'm in for it. It's all pre-recorded, the price. Since then, I have had other plumbers and found their prices to be much better because I asked how much the particular job would cost that Your 1 Plumber did for me and consistently, I got a cheaper price. I had three jobs and the first job, he said it didn't need to be done and it ended up where I did have to call another plumber about two weeks later and the second job was a pipe that had frozen over the winter. It had to be cut out and replaced. I was surprised when they showed up. For quality of work, I would give them a B. For price, they get an F.”

Review by
05/19/2015

“As I recall, they were efficient and came on time. The plumber did the work very quickly, and he explained to me what the problem was and what I could do if it occurred again. I really had no complaints. It was the drain from one of my bathroom toilets. I’d had problems with it, and I had, like, three different plumbers come, and no one had been able to fix it. He was able to figure it out and do the work, so it was good. A neighbor had said that she used them and that I should try them. Your 1 Plumber gets an A.”

Review by
05/19/2015

“They came twice within a couple of months I guess. The first one was pretty quick. We had a small water line behind the fridge that needed to be repaired. That was pretty quick and pretty well impacted financially. We had a garbage disposal that was leaking and they kind of came in and did that. We didn't quite communicate what that was going to cost so we were a little surprised by what that cost us. They should put in a really good garbage disposal. I would use them again. I guess I'd give them a B.”

Review by
05/19/2015

“They fixed a problem I had with a leaking valve. The person that came to help was very courteous and very polite. He knew exactly what the problem was. The valve on the toilet was broken, it was leaking, and they said it was an old one. I would use them again, but they are a little pricey for me now. But they work they did was good. I would give it an A+. When you're not getting an income, it's a challenge. The work was good, and he was very good.”

Review by
05/19/2015

“wasn't there. My dad was there but from what I understand, it was very quick and I didn't experience any problems after that. They had to fix the pressure release valves for the water that comes into the house. I have not used them before but they did a good job so I would probably go with them again. I would probably give them a B just because of my understanding, they charged kind of a lot for labor.”

Review by
05/19/2015

“They showed up on time. They got the work done. They were clean. They didn't make a huge mess. The work seems to be good. So far, so good. They replaced the water heater and they also did a pressure release valve or something that they replaced as well so it was two separate services. I got them through HomeAdvisor. I would probably give them a B rating.”

Review by
05/19/2015

“They always come on time, and they’re always polite. We find the service fine. We had a valve that he fixed, and he also replaced our water heater while he was here. The customer service was fine. We've used them several times, and we've had absolutely no problem with them—that's why we go back to them. They’re an A—excellent.”

Review by
05/19/2015

“They price is really high. It's super high actually. If we knew that price from the beginning, we probably would have went with other people. It was kind of disappointing. They were fixing garage pipes. I wouldn't use them again because the price is a little bit ridiculous. They were really good. It's just price was a little too high.”

Review by
05/19/2015

“The guy was very knowledgeable, very professional. He gave me some great ideas. He gave me some good feedback. I had a lot of projects. He many different things he had to do. Everything from repairing pipes to installing a new garbage disposal and a new faucet. I would give them an A grade. My guy was excellent.”

Review by
05/19/2015

“The guy that came was organized. He seemed knowledgeable and they made the repair that day. The shower faucet was broken. It was my first time using them. I think they were fairly pricey though. I would probably check for prices before I use them again. I would give them a B rating.”

Review by
06/30/2014

“What made my experience with Your 1 Plumber positive was that they didn't take all day to come and did a good job. I would recommend them. I'd give them a B.”

Review by
06/30/2014

“Your 1 Plumber repaired a toilet and a faucet valve that were leaking. The technician was very good. The prices were very high. I would use them again. I'd give them a B+.”

Review by
06/30/2014

“The technician from Your 1 Plumber was good and friendly. Something metal was plugging my sink, and he fixed it in one minute. He kept me updated on fixing the problem. I'd give them an A+.”

Review by
06/27/2014

“Your 1 Plumber did a good job. They got here and did what they needed to. They didn't leave a mess or anything. I would recommend them. I heard about them from the Best Pick Reports. I would give them an A rating.”

Review by
06/27/2014

“It was satisfactory work. The cost was ridiculously high. We had a toilet that was leaking. He did what he does because he knows about it, and I don't. That's why I needed a plumber. I liked the person who was working for them well enough. The technician, as well as the phone rep, did have good customer service. It was just more costly than I really think it needed to be. I would grade them an A.”

Review by
06/27/2014

“They came out really fast. It seems like everyone around here charges by the job, which means it's extremely expensive. They were here an hour and a half and it was $800. We're from a smaller community and moving up here has just been a sticker shock overall, but labor here is just very expensive, any kind of home repair stuff. It was just exorbitant. I would only recommend if they agreed to charge by the hour. They had good customer service. I would grade them a B-.”

Review by
06/25/2014

“What made my experience with Your 1 plumber positive was that the plumber showed up on time, cleaned up after himself, and was very good at aligning what he was proposing to do. They gave me a cost estimate before they did any of the work. I would not use them again. The technician was very good. They never did fix the original problem so I had to get somebody else to come in and fix it. There was some plumbing work that he did and he did a good job, but it didn't fix the original reason I had asked them to come. I'd give them a B-. I might recommend them.”

Review by
06/24/2014

“Everything was great. The plumber that came was outstanding. He went over all the options, was very sociable, very professional, and things worked out for us. They had to snake the main line. I would, without a doubt, refer them. I would use them again. Everything held up great. We are in a lot better place. I raised three daughters. Drains over the years get kind of clogged. We are very pleased with the service. I called Saturday morning and he was here by noon. I had come home to a flooded basement. He was tremendous. Friday night, I came home to flooded basement and called, and he was here by the next day by noon. I would grade him an A+.”

Review by
06/24/2014

“I wouldn't use them again. Overall, I had a negative experience with them. I didn't let them know about the problem I had. They didn't do anything to try to correct the problem. I would grade them a C”

Review by
06/23/2014

“Your 1 Plumber did a quality job. The job got fixed in a quick time. They fixed the shower. I'd give them a B.”

Review by
06/23/2014

“I had a positive experience with Your 1 Plumber until my last plumber - then it was negative and I haven't used them since. I contacted them to let them know about my problem and they didn't do anything to try and correct it. My overall experience would be a B-. I would not recommend them at this time.”

Review by
06/19/2014

“They were doing their job very well, and I was very pleased with them, but they didn't fix what needed fixing. They couldn't, wall collapsed. They did a good job and he tried to help me with putting a hose there. I'm happy with them. He was very nice and good about it. The young man that did the job was really very personable and did a grand job. He tried very hard to fix something for me that wasn't fixable. I'm very happy with them. I would give them an A.”

Review by
06/19/2014

“Your 1 Plumber did good work on a sink, and everything is holding up good. I’d recommend them, and I’d rate them an A+.”

Review by
06/19/2014

“They were absolutely courteous. They did some work on the toilets and in the basement, and it was fine; they arrived on time, and I had no issue with the work they did. I'd give them an A.”

Review by
06/19/2014

“My experience was positive because he fixed the problem. The job was quality. I would recommend them. I would give them a B. My concern is that it was very expensive.”

Review by
06/13/2014

“The quality of work was fine. They replaced a gasket in the toilet. It was our first time using them, and I’d tell other people they are worth calling. They deserve an A+.”

Review by
06/13/2014

“The quality of the work was top-rate. The customer service was wonderful—great follow-up. Everybody was personable. I would use them again, and I would give them an A+ grade.”

Review by
06/13/2014

“The quality of the service and the customer service were excellent. I’d use them again. They’re A+.”

Review by
06/13/2014

“They were very nice; they were very overpriced. They were polite; they came when they said they were going to come, but I would not use them again because they were very overpriced. They fixed under the sink and a water heater. I did not call about my concerns. I would give them a B grade.”

Review by
06/12/2014

“I had to have a shower valve replaced, and they came out to fix it. The technician was here twice because the tub drain ended up leaking. The customer service was really nice. I would use them again; in fact, I recommended them to some of my neighbors. I'd give them an A.”

Review by
06/12/2014

“I had a leaking toilet, and when we got the old toilet off the pipe, Your 1 Plumber found out the original installation was unusual. The technician explained to me what the problem was and had to get some extra parts to make it work. We got it all done within three to four hours. It was bad enough that we had a leak in the toilet, but to find out there were some unusual problems that had to be addressed, all in one visit, was great. That was the second time I used them. If needed, I would use them again. I would give them an A+.”

Review by
06/12/2014

“They did what they came to do and more because I did ask them to do more. The quality of work was on time. They were friendly. Their prices were a little high, and I haven't used them again for that reason. Plumbers are expensive anyway. I don't necessarily need a plumber. I could use a handy man. They are a little less expensive. The kinds of things I need doing, I could get done for less. If I were to plumb something new, I would definitely call these guys. They came over for a preventive check, flushed my water heater, and repaired a line that was stopped. I would give them an A.”

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