Your 1 Plumber
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 316 Surveys
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Compiled Score: star star star star star
Your 1 Plumber has received 5 out of 5 stars (A-rating) based on 316 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Your 1 Plumber has a team of only licensed Journeyman Plumbers who have served the area for over 15 years. I promise that your plumber will be an experienced, efficient professional, and because you deserve the best service, we provide you with up-front pricing and a full satisfaction guarantee."

Wilmer Romero | Owner
Company Information
Services Offered
Your 1 Plumber specializes in residential service, repair, and replacement of a wide range of fixtures and equipment, including faucets, toilets, disposals, pipes, sump pumps, water lines, gas pipes, and well systems. Your 1 Plumber also provides trenchless sewer and water line replacement, drain cleaning, traditional and tankless water heater installation and repair, and plumbing inspections.
Services Not Offered
Your 1 Plumber does not offer remodeling, new construction, commercial, or emergency services.
Company History
The company was founded in 2008.
Distinctions
The company is a member of the Washington Suburban Master Plumbers Association.
Employee Information
The company's plumbers have undergone background checks and drug screenings and drive marked, fully stocked trucks.
Licenses
#79167, WSSC 70985
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were on time, extremely professional, courteous, clean. Everything about the experience was wonderful. They worked on a leak in the toilet. I'd give them an A+ grade.”

“They were great—very efficient. They installed a water heater and helped me with a couple of shower handles. The gentlemen who came were friendly and worked hard. I'd give them an A.”

“Efficiency was really high, and they are just nice people. They replaced a kitchen faucet—the interior mechanism broke, so they had to replace the entire faucet. I would grade the overall experience with an A.”

“It was a great experience. They replaced something for me. He was really nice. He had a hard time getting the outside water, and he spent a lot of time doing that. He spoke to the owners of the condo association, and he called the water companies. He did all that. I'd give them an A.”

“They were good. I had no problems. I would recommend them. I'd give them an A+ for all their work.”

“They didn't try to sell me anything else other than what I needed to have done. The person who came out seemed to be knowledgeable, which is good because I'm not. He was efficient. It was a good visit, and I would use them again. I had a toilet that was leaking, and they fixed it and looked at something in the basement for me. It was mainly the toilet that wasn't done correctly by another plumber. I'd give them an A+ rating. I haven't had a problem.”

“As far as I know, he did a pretty good job. He did a hot water heater for me. He was working with my tenants there at the time. I talked to him a couple times. He was very knowledgeable and did a ton of work to get to an ultimate solution. I'll give him an A.”

“It was a fine experience. He worked efficiently. He was polite. They were timely. They stopped a sink that wasn't draining properly. They're an A grade. They responded to the phone quickly. I got a quick appointment.”

“It was OK. I know that it was done. I would recommend them.”

“The experience was fine. Your 1 Plumber unclogged a sink for us. I know it got done, and they were here when they said they would be. I would grade the overall experience with an A.”

“They did plumbing work for me. I liked that they responded quickly. They came out and got everything. They earned an A.”

“They did plumbing work for me. They came on time. They were polite and quick. I would grade the overall experience with an A.”

“They installed a new faucet in the kitchen. It was pretty quick and easy. They were polite, friendly, and did a good job. I would give them an A rating.”

“They put in a water line for a refrigerator for me. I'd rate them as an A.”

“They repaired my main valve to the house. They were quick to respond, they gave me an estimate and finished the work too. They did a good job. I'd grade them as an A.”

“They were to fix the faucet and then it was unrepairable, so they ended up putting a new one in that I went and bought, a new kitchen faucet. They were quick. They came when they said they would. They were flexible in that when one thing didn't work, they were willing to work around that and come up with another solution. I'd give them an A rating, overall.”

“We had a new hot water heater installed last year. In general, if somebody shows up on time, does what they say they're going to do, they do it well, we don't have a mess up afterward, and they clean up after themselves, I'm happy. And I remember they were fine. In fact, we used them a couple of times, probably in 2016 and maybe a year earlier for something else. I'd give them an A grade. If it's something like a water tank, I'd probably refer Your 1 Plumber.”

“They did a good job for me. They were very honest and very thorough. I had a leak in a toilet valve. They replaced the toilet valve and gave me an idea of what it would cost if I had to replace the whole toilet. They really didn't push me toward doing that. They only said to keep an eye out and said if it leaked further, we'd have to replace more than just the valve. But the valve seems to have fixed everything, so we're in good shape. I'd rate them as an A+.”

“The quality of the work was top-rate, and the customer service was wonderful. They had great follow-up, and everybody was personable. I would use them again, and I'd give them an A+.”

“It was done well. I'm very, very satisfied. They have done two different jobs for me, and they did a very good job—A+.”

“The quality of the service and the customer service were excellent. I'd use Your 1 Plumber again. They're A+.”

“The technician did a good job with the work. We had a pipe burst, so they had to find and replace the broken pipe. I would give them the highest grade—A+.”

“The guy they sent seemed to be very knowledgeable. He fixed a pipe that was leaking. He was very professional, and he did not take a long time.”

“Professional service and provided very detailed explanation of required work. Prompt service and completed on time.”

“Our new toilet was installed expertly and efficiently!”

“I liked Your 1 Plumber because I called, and a few days later, they were available to do the service. I had a leak in an upstairs bathroom. They came and did the service completely in just a few hours. I would give them an A+.”

“They always come on time, and they're always polite. We find the service fine. We had a valve that he fixed, and he also replaced our water heater while he was here. The customer service was fine. We've used them several times, and we've had absolutely no problem with them—that's why we go back to them. They're an A—excellent.”

“What I liked about the service technician is that he came out and was punctual. He was neat and courteous, too, and it was a good experience overall. They replaced a faucet in the powder room. They're excellent. I'll give them an A.”

“I think the service was fast, quick, and flexible. It was one of my toilets—the water didn't flush. I would use them again. I'd say they're an A.”

“He arrived on time and cleaned the water heater. That was my first time using Your 1 Plumber, and I would rate them as an A.”

“He was on time, and he did the work quickly and efficiently. He replaced the valve in my water line. I might use them again. I would grade them as an A.”

“They were very punctual when they came to replace the water valve going to the outside pipe. I heard about them from a neighbor. I would grade them as an A.”

“They were professional and friendly. I think I called them because I had frozen pipes. They get an A rating.”

“Your 1 Plumber did an excellent job. They were awesome, quick, and courteous. The guy solved the problem quickly and explained everything to me. Water was dripping from my ceiling, and the troubleshooting was amazing because it was a very small leak. I'd definitely grade them as an A+.”

“The guy was very knowledgeable and very professional. He gave me some great ideas and some good feedback. He did a lot of projects—everything from repairing pipes to installing a new garbage disposal and a new faucet. I would give them an A because he was excellent.”

“Your 1 Plumber did an outstanding job for us. They replaced some plumbing lines, and they did an excellent, A+ job.”

“They fixed a problem with a leaky valve. He was very courteous and polite, and he knew exactly what the problem was—A+.”

“The quality of the work was top-rate. The customer service was wonderful—great follow-up. Everybody was personable. I would use them again, and I would give them an A+ grade.”

“The quality of the service and the customer service were excellent. I'd use them again. They're A+.”

“Your 1 Plumber did very good work. They took the old unit out, put the new one in, and explained how the new one operates—what to do and what not to do. He was very thorough and very quick. This was the first time that I used them. I did a lot of research before I chose them. They got everything right the first time without question. I would give them the highest grade, the A+.”

“The technician from Your 1 Plumber was good and friendly. Something metal was plugging my sink, and he fixed it in one minute. He kept me updated on fixing the problem. I'd give them an A+.”

“We had a good experience with Your 1 Plumber. They were in and out, and they didn't take too long; they got the job done quickly. They unplugged our main sewer line. The workers and the cleanup were good. This was our first occasion using the company. I would grade them an A+.”

“The quality of work was fine. They replaced a gasket in the toilet. It was our first time using them, and I'd tell other people they are worth calling. They deserve an A+.”

“Your 1 Plumber gets the job done. They fixed a broken pipe—no hassle. I chose them because they sounded on the phone like they were going to get right on it, and I'd use them again. They're A+.”

“I had a leaking toilet, and when we got the old toilet off the pipe, Your 1 Plumber found out the original installation was unusual. The technician explained to me what the problem was and had to get some extra parts to make it work. We got it all done within three to four hours. It was bad enough that we had a leak in the toilet, but to find out there were some unusual problems that had to be addressed, all in one visit, was great. That was the second time I used them. If needed, I would use them again. I would give them an A+.”

“Your 1 Plumber did good work on a sink, and everything is holding up good. I'd recommend them, and I'd rate them an A+.”

“They snaked out a drain, and the quality of the work was good. It was my first time using them. I chose them over others because they were the only ones that could come that day. I would give them an A+.”

“I got a very good impression from their workers. They fixed a leak in my refrigerator that dripped down through the ceiling, and then they also fixed the shutoff valve for the house. He explained everything he was going to do before he did it, and it was all done right the first time. There is a utility sink that I had to rinse out after they were done, but that was about it as far as cleaning up after them. As he was doing the work, he explained to my son about being a plumber. I would give them an A+. I have no complaints whatsoever.”

“It was a good experience. They had a prompt response and quick work. I had a leaky pipe in my basement, and they were able to couple it up with a special device and stop the leak. Ever since then, everything's been working. They deserve an A+.”

“The work was nicely done, and the customer service was good. They did work on a clogged drain, and they fixed and replaced a drainpipe. The work has held up nicely—so far so good. I'd give them an A+.”

“They were good. I had a leak downstairs, and they came right away and solved it. He was very polite, and everything has been fine; I haven't had any more problems. They were recommended to me by a very good friend of mine who used them a lot. I'd grade Your 1 Plumber an A+.”

“We would definitely use them again. The service tech came out as promised and fixed a cartridge in the shower. He took care of everything, even additional things, and gave us some pointers and things to improve. After we had issues, they came out immediately and resolved the issues. They're A+.”

“They were really helpful and seemed to know what they were doing. We had a leaking pipe. They had to fix the leak, put on a new main water shutoff valve, and shut off a pipe. Everything was cleaned up, and it's been fine since. They are definitely an A+.”

“I think they'd get a pretty good mark, and we'd use them again. They seemed to be attentive to what was going on. We had a pipe that had to be replaced. Pretty soon after the young man was finished, he checked to see if we were satisfied. I would give them an A+ rating.”

“They're prompt and reliable, and they do good work and will call to check back. We would use them again. They get an A+.”

“Your 1 Plumber was real good, and I would definitely recommend them. He came out for the leak on the pressure tank. He took care of the problem—no muss, no fuss, and in and out fairly quickly. We called them because we'd used them before. They repaired the feed line from the well into the pressure tank. They cleaned up afterward, and everything was working. They're an A+ all the way.”

“Your 1 Plumber was clean, and they were punctual. When there was something we wanted changed, they came back and did it right away. We had some pinhole leaks in some pipe, and they put in a water heater. The quality of the work was great, and I would use them again. I would give them an A+.”

“The service was good. They repaired the leakage on the pipe. The workers and the quality of the work were good; I didn't have any problems with the crew. They deserve an A+.”

“The person who came here and the work were good. I'd use them again. They're A+.”

“The tub was having problems and wouldn't drain. We tried to snake it and everything, and they were able to take care of the problem, really going down and getting the mess. We haven't had a problem with the tub since they came. They were clean and very professional, and the customer service was good. I would use them again. They're a grade-A company.”

“I had to have a shower valve replaced, and they came out to fix it. The technician was here twice because the tub drain ended up leaking. The customer service was really nice. I would use them again; in fact, I recommended them to some of my neighbors. I'd give them an A.”

“Your 1 Plumber did a good job. They got here and did what they needed to. They didn't leave a mess or anything. I would recommend them. I heard about them from the Best Pick Reports. I would give them an A rating.”

“They were absolutely courteous. They did some work on the toilets and in the basement, and it was fine; they arrived on time, and I had no issue with the work they did. I'd give them an A.”

“I never had a problem with Your 1 Plumber. There was a drain problem—something about the toilet and some drain in the back of the house—and they took care of it. That was the first time I used them. I would use them again. I think I might need them again pretty soon. They get an A.”

“They fixed a toilet that had a problem. This was the first time we used them. They were respectful of our home, and we'd use them again. I would give them an A.”

“There was no problem at all with Your 1 Plumber. My husband had them do work on the refrigerator. They were very informative, had a nice personality, and were very helpful.”

“They were on time, they made every effort to make everything look nice, they cleaned up after they were finished, and they really did quality work. They replaced some faucets, they did plumbing work, and they made the basement more flood proof. I already had some of the items, and they bought some of the other items. I would use them again if I needed to. I'd give them an A.”

“They drained the main plug. I think I'd go with A for their grade.”

“They were quick and clean, and everything is working. They replaced a pipe, and I didn't have to call anyone else. I would give them an A.”

“Your 1 Plumber was fine. They replaced the innards from a toilet. I'd use them again. They deserve an A.”

“I liked the quality of the service and promptness of getting it done. If I remember right, I think I had a septic system that was backed up. The quality of the work was very good. If I had a need, I would still use Your 1 Plumber. I would rate them an A.”

“They did a great job. I like the speed at which they responded to my call; it was kind of a short notice, and they just came right out. I think I called a couple of companies, and they were not able to see me the same day. This was the first time that I used them. They came out to do faucet installation for me, and I did not have to clean up anything after the work was completed. They did not have to come back and touch up anything. I'd give them an A.”

“The most recent thing they did for me was replace the main shutoff valve. They got there on time to start the work, and once the work was completed, I did not have to go and clean up anything. The end result was very good. They earned an A.”

“They did a good job. I think they were efficient, they came in and did the job, they were here on time, and they did what they were asked to do. They had to do some piping in the kitchen from the disposal, and a new disposal was put in. I'd give them an A-.”

“Your 1 Plumber was outstanding. I called them because I came home to a flooded basement. The plumber went over all the options—he was very professional, and things worked out for us. We're in a lot better place, and we're very pleased with the service. I'd refer them without a doubt. They were tremendous—an A+.”

“Your 1 Plumber was very good. They put a new faucet in one of our bathrooms, which is wonderful. They repaired a faucet in another bathroom and the showerhead. The work looked very, very good. I'd give Your 1 Plumber an A+.”

“Your 1 Plumber was excellent. I don't have anything but good recommendations for them—it was wonderful. They fixed a huge leak we had all over the house. I can't say enough about them. I'd give them an A+.”

“He came to look at our kitchen garbage disposal. It wasn't working, and he found that it had a jam. He found a 14-karat gold earring that had dropped down in it. He unhooked everything and got it right out for me. It was wonderful. It was definitely a positive experience. The man is an A+. I like him.”

“They did an excellent job. Everything was done very well and very neatly. The technician that came out did an excellent job, and the cleanup was good. Just one of them came out to help. They put in a new sump pump. This was my first time using them. I heard about them from a friend. I'd grade them an A+.”

“Overall, it was a positive experience. We had a problem a while ago with basically a bathtub faucet not running water. Everything is correct now. I think it was excellent. I would give them an A+.”

“They did an excellent job. We had a clogged drain that they cleaned out in the kitchen. The gentleman was really nice, and it was a difficult situation. He was able to get it cleaned out and taken care of. He just did a good job. It was probably within the time frame it was supposed to take to clean the drain out, because he had to take the drain apart down in the basement so we could get it cleaned out. That's the first time we've ever called them. I would use them again if needed. They cleaned the drain out, and it looks great. A+ for them.”

“Your 1 Plumber was quick and efficient. They did a toilet replacement for me. The worker that came out was excellent. The quality of the work that was done was good, and I'd use them again. I will refer them to a friend or relative. I give them an A+.”

“I thought they were excellent. I had an absolutely positive experience. The guy was prompt and did good work. He solved the problem and cleaned up after himself. It didn't take long to get it all done. To clean out a drain blockage, he added a clean-out trap to our drainpipe in the basement. The work was done by a really fine guy. He knew how to make conservation. It was just a completely satisfying experience. I'd give them an A+.”

“They did an excellent job. They came out to work on a clogged drain. They got here on time to start that work and completed it on time. The people who did the work were fine. They were pleasant and seemed competent. They were in and out, and I had no problem at all. I'd give Your 1 Plumber an A.”

“They installed a garbage disposal. It went fine. It was great. They got here on time to start the work for me, and they completed it on schedule. My garbage disposal is working perfectly to this day. This was my first time having them do work for me. I would give them an A.”

“I had a great experience with them. He did some work on the bathtub. The quality of the work was very good. Everything is good. I would use Your 1 Plumber again. They had called me the day after, I think, and asked about the service. They were a 10 for everything. They did very well with us, and we were happy with them. They were there on time, very polite, friendly, and did good work.”

“The friendliness of the plumber made it a good experience. He replaced a bathroom faucet. He did a good job, and everything has held up fine. They finished the work in a reasonable amount of time. The quality is fine. If someone was thinking about using them, I'd recommend them. They did an A+ job.”

“It was a positive experience. They were looking into a kitchen plumbing issue. It had to do with the dishwasher and the garbage disposal and the sink and so forth. The quality of the work was good. The workers were very knowledgeable. I would use them again. They responded quickly, were pleasant to deal with, and got the work done. I would give them an A+.”

“I've used them more than once, and I liked their work fine. I've had them replace the inner workings of some toilets, and I've had them fix a pipe under the sink of a new house that didn't have the right kind of pipe. Your 1 Plumber is who I call. From beginning to end, my experience is positive. I've used them in two different counties. I would use them in the future. I'd give them an A+.”

“They cleared a drain for me. It was the line that went to the sewer. The service was quick, the customer service was good, and their cleanup was fine. The worker that came out was great. He was very friendly. I have no complaints, and I'd give them an A+.”

“It was very good. They came out to work on a water heater. They got here on time to start the work for me and completed it on schedule. I haven't had any issues with the water heater since then. I would give Your 1 Plumber an A+.”

“I thought Your 1 Plumber was pretty good. I liked the work they did. I think they fixed or installed a toilet, and they replaced a contraption in the shower. The customer service was good. I would give them an A+.”

“Using Your 1 Plumber was a great experience. All of their work is still working well. I have no complaints. This was my first time using them. I would recommend them. I would rate their service an A.”

“They worked on my plumbing system in my hall bathroom. I was satisfied with their quality of work. I've had a relationship with them for several years and have always had a positive experience. I would give them an A+.”

“I am very satisfied with them. I've had a positive experience. It was a leak underneath the kitchen sink, and something else wasn't hooked up right. They took care of that to my satisfaction. I would give them an A+.”

“They fixed my sink, and I haven't had any problems since they've fixed it. They got there on time. It was one worker, and he was very nice. They get an A+.”

“The professionalism of the technician that came and the work he did made it a good experience. He replaced some of the plumbing for my clothes washer. The quality of work was very good. That was my first time using them. I would probably give Your 1 Plumber an A+.”

“I had a positive experience. The guy was friendly and took care not to make a mess. They cleaned out a drain for me. That was my first time using them. I'd give them an A+.”

“They were easy to access, they were on time, and the job was done quickly. They fixed a hose bib for me. I think they put in a hot water heater before. Everything is holding up fine. I would grade Your 1 Plumber an A+.”

“Your 1 Plumber replaced the water heater for me in February. I have no complaints about the quality of the work. I would use them again. I would give them an A+. They did a good job for me.”