Real Plumbers
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Real Plumbers has received 4.5 out of 5 stars based on 162 customer surveys conducted through GuildQuality.
5
109
4
37
3
7
2
8
1
1
6th year as a Best Pick Call
"Real Plumbers provides customers with the best options for repair and replacement of their plumbing and HVAC systems. We strive to provide outstanding customer service in all we do, from your first call to Real Plumbers, to the technician in your home, all the way through the warranty period."

Dave Warner | Owner
Company Information
Services Offered
Real Plumbers provides clients in private homes, condominiums, and businesses with full plumbing services, such as repair and replacement of faucets, drains, toilets, pipes, and a wide range of water heaters and boilers, including high-efficiency models. In addition to plumbing services, the company also performs repair and replacement of HVAC systems.
Company History
Founded in 1987 by current owner Dave Warner, Real Plumbers has served the Washington, DC, metropolitan area for over 30 years.
Employee Information
Employees of the company wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
Real Plumbers specializes in repairing, replacing, and upgrading water heaters by brands such as A.O. Smith, State, Ruud, and Rheem.
Areas Served
Bowie, Hyattsville, Lanham, Laurel
Address
7321 Livingston Road
Oxon Hill, MD 20745
Hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
6:00 am - 12:00 am
Licenses
#19122, WSSC 00950

Compiled Score:

Real Plumbers has received 4.5 out of 5 stars based on 162 customer surveys conducted through GuildQuality.
5
109
4
37
3
7
2
8
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/20/2020

“KEVIN”

Review by
01/20/2020

No review comments provided

Review by
12/19/2019

No review comments provided

Review by
12/18/2019

“It is the company our condo uses so they suggested we use them because they know our building.”

Review by
12/18/2019

“I would like to recognize Gene for his exceptional service.”

Review by
12/18/2019

“I would like to recognize the technician for exceptional service.”

Review by
12/18/2019

No review comments provided

Review by
12/18/2019

“I really enjoyed my quarterly maintenance visit. The technician was knowledgeable, professional, and was very friendly. He was also thorough in the checkup of my system.”

Review by
12/12/2019

No review comments provided

Review by
12/11/2019

No review comments provided

Review by
12/06/2019

“Dave Warner was exceptional.”

Review by
12/05/2019

“Kenny has always provided great service to me. I am a single woman homeowner. The prices are reasonable. I have had a couple of emergencies and Kenny has always been very responsive.”

Review by
12/05/2019

No review comments provided

Review by
12/05/2019

“They met or exceeded my expectations in all areas.”

Review by
12/04/2019

No review comments provided

Review by
12/04/2019

“They were always in a rush. So the didn't waste slot of time.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

No review comments provided

Review by
12/02/2019

“JC made me feel I had made the right choice with Real Plumbers.”

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/25/2019

“They met my expectations in terms of the work they did. They did an excellent job.”

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“I would like to recognize David for his exceptional service.”

Review by
11/25/2019

“Very good service and I would highly recommend to all of my friends.”

Review by
11/24/2019

No review comments provided

Review by
11/22/2019

“The company was very good and I will use them next time.”

Review by
11/22/2019

“Robert Walton excelled at managing the project and communicating the needed tasks and project progress.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
08/06/2018

“Real Plumbers met my expectations with repairing and bringing the air conditioner and furnace up to code. They also gave me tips on what to do between calls.”

Review by
08/03/2018

“They always do good work!”

Review by
08/03/2018

“They exceeded my expectations all around.”

Review by
08/03/2018

“They have always done a good job and they respond quickly whenever we needed someone.”

Review by
08/03/2018

“Once they came they identified the issue and found ways to address it.”

Review by
07/26/2018

“The plumber did what he was asked to do and was able to access the problem.”

Review by
07/23/2018

“customer service is very helpful and informed with each call! Really appreciate not being bombarded with the 'hard sell' like other companies. Instead the technicians are so professional, they do not need to 'hard sell' for the work that needs to be accomplished or the service plan needed.”

Review by
07/19/2018

“I was satisfied in all areas.”

Review by
07/18/2018

“I was satisfied with the repair.”

Review by
07/18/2018

“They exceeded my expectations with their honesty. When they came out to do the job, they were honest with what they could and could not do.”

Review by
07/18/2018

No review comments provided

Review by
07/18/2018

“all very good”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

No review comments provided

Review by
07/14/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“All of the people from Real Plumbers who have worked in my home have been very good.”

Review by
02/22/2018

“I have been using Real Plumbers for 15 years. They are very professional. I've used them both at my house and my office. They come put a solution for whatever is ailing our system, so it's great. I would grade them an A.”

Review by
02/13/2018

“It was plumbing. Everything is fine. The workers were very pleasant and very neat, and they fixed what they said. I didn't have to call them back out. I'd give them an A+. I've used them several times.”

Review by
02/13/2018

“They've done several things for us. We've installed a garbage disposal, and they've replaced two toilets. I'd give them an A.”

Review by
02/13/2018

“They did plumbing work. They fixed the problem. I didn't have to call them back out. I would give them an A+.”

Review by
02/13/2018

“They did plumbing for me. It went well. They met the time all right. I did not have to call them back. I'd give Real Plumbers a B+.”

Review by
02/13/2018

“They've been out there a couple of times. They replaced our hot water heater and clearing out a line, where there has been a clog in the air conditioner condensation pipe. They cleared out the line that drains from the ac unit. I would grade them overall a B.”

Review by
02/13/2018

“They did HVAC and plumbing. For the most part, the HVAC and plumbing was fine. It was just that we were doing some work that they didn't relatively have experience in. We were doing some radiant floors, and I'm not very happy with the results, and in their defense they were OK. So, we're still trying to determine the cause of the issue. Their response has been positive; it's just that the issue hasn't been resolved. I'd give them a strong B. I would strongly recommend Real Plumbers for everything except radiant floors.”

Review by
02/06/2018

“There was a problem with the dishwasher; it had some clogged lines. They took the lines out and replaced them. And then there was a problem with the faucet, they had to take that out. They had to come twice, I seem to remember to fix these problems. I would grade them an A. The customer service was very good. I was impressed, they were nice people. They came, and they helped.”

Review by
02/06/2018

“The diagnosis was clear. The price was OK. He did the work quickly. It was just great— happy, happy, happy. There was a sink that was blocked. He figured it out, and we agreed he would replace the disposal. He did all of that. He had one in the truck. It was great. I would give them an A.”

Review by
02/06/2018

“Real Plumbers is good, but they're expensive. They do good work. They have fixed clogged sinks for me in the past. I'd give them an A. I don't know if I would recommend them because they were kind of expensive.”

Review by
02/06/2018

“I've been using them ever since they've been in business for over 30 years. He's a good guy. The last thing he did was plumbing in the bathroom. I'd give them an A on everything.”

Review by
02/06/2018

“The experience was as described, it was done quickly, and a reasonable price. They've worked here a couple of times. They replaced some pipes and some faucets. They deserve an A.”

Review by
02/06/2018

“Real Plumber did a really good job. They're very—on a scale from one to five, I'd give them a five. They did some toilet work for me. I'd give them an A+ across the board.”

Review by
02/06/2018

“I think they've got experienced plumbers that do a good job. I don't think they're the cheapest, but I do think that the work is quality work. I'd give them an A.”

Review by
02/06/2018

“It was very good, prompt service. The one expert that we had come in, did his job and left. He did plumbing work. I would grade them an A.”

Review by
02/06/2018

“They are innovative, they are helpful, and they're always on time. They took care of my A/C and water heater. They deserve an A.”

Review by
02/06/2018

“It was good. They were quick, and they were clean. They installed a new hot water heater. I would give them an A+.”

Review by
02/06/2018

“They were very good. They fixed my sink. My experience with them would be rated A overall.”

Review by
02/06/2018

“They showed up and did their job. They always do. They did plumbing work for me.”

Review by
02/06/2018

No review comments provided

Review by
02/06/2018

“They were efficient and friendly. They installed the heat pump. I would give Real Plumbers an A+.”

Review by
02/06/2018

“They did plumbing work. I would give them an A.”

Review by
02/06/2018

“His prices are expensive, but he's very professional. He knows what he's doing. I'd give him a B. Real Plumbers did some plumbing work for me, plumbing repairs.”

Review by
02/06/2018

“I thought their fees were overly priced, but that's the only complaint I have. They installed a new gas furnace and a new hot water heater. I'll say it's a B.”

Review by
02/06/2018

“They came relatively quickly. Nothing went wrong; they are just expensive. I would grade them a B. We had a clogged drain at one time, and they did some water heater work for us. I would grade them a B. There were some tracks left in the house.”

Review by
02/06/2018

“They were easy to find and really responsive. I think they returned everything to me within the hour. They charged me an upfront consultation fee of $85.00 just to come out and take a look—and that was before work even started. That is cost prohibited, because it was just a little plumbing issue. They were going to help me with a valve replacement in the shower. I would grade them a B+. They didn't do any work; they just checked it out. It turned out that I was able to fix it myself.”

Review by
11/07/2016

“They did good work.”

Review by
11/07/2016

“I had no problems with them.”

Review by
11/07/2016

“They worked on the sink in the kitchen. They came in and within the hour everything was done. I'd give them a B overall. Everything was nice, clean, decent, and in order. They didn't have the equipment on hand. Within fifteen or twenty minutes, it was delivered, so he was able to do the job on time. He knew what he was doing. I would recommend them. I was satisfied with their business.”

Review by
11/07/2016

“He charged me too much and I don't know what he did. I think my bill was $3 and I can't see what he did. I'm having to have other plumbers come in to take care of things. I'm not keen on that particular group. I had a toilet that was running a lot and the basin spigots were spurting all over the place. I've got to have another plumber come in to take care of it. This group was recommended by a friend of mine who said they were very group. I've apparently hit the wrong one. The quality of work was bad. I had to have somebody come in and do it. Everything was not good.”

Review by
10/27/2016

“They did work on a hot water heater. They were very friendly, knowledgeable, and explained everything. They did a diagnosis first, sent it to me before doing anything, and gave me some options for the repair. They called companies when I had questions about warranties, the legwork of calling my hot water company, and then calling the other company that was in charge of the warranty. That was all taken care of by admission. He knew the questions to ask and the information needed to find out about the warranty and the parts to save, so we'd find out what was under warranty. I'd give them an A+ overall.”

Review by
10/27/2016

“They did a really good job. I live in an 189’s house that’s had a lot of changes. We've tried a couple of times to straighten the plumbing problems out unsuccessfully. They sort of approached the job very methodically. Something got figured out, rerouted some pipes, that sort of thing. They solved the problem that I've been messing with for quite a long time. I'd give them an A+ overall. I think they're really customer friendly and communicated well. I had no complaints at all. I already have recommended them.”

Review by
10/27/2016

“They  did basic plumbing. They've been our plumbers for twenty years and we're very high on them. They're very responsive and do the best job they can. We have a lot of plumbing issues with our old house. They always seem to be there for us in a crisis. They're owner, Dave Warner, is really great about making sure everything is done the right way. He works with them and sometimes comes out to make sure everything has been done the right way. I'd give them an A+ grade overall. I have no complaints.”

Review by
10/27/2016

“It  was plumbing work. I have radiator heat. So I have a boiler system using hot water, which is heater by a boiler. The old boiler broke, so they came over and they ordered a new boiler and installed it. It happened during that very, very, very cold snap. So I didn't have any heat for four days. There was a day in getting a delay in getting a part. They went out bought four of those oil-based heaters that people use, so that I could have a few rooms in the house warm. I thought it was fine. When they ran into problems, they said that the original quote would stand no matter how long it took. I thought that was very positive. My experience with them was good. I would give them an A+. I can't remember what the delay was. I think it was because there was a part that wasn't right or somebody hadn't put something in properly, but they made every effort to make it up to me and get it done. The replacement machine came on beautifully three days ago and it's humming away in the basement. I thought they did well. I've recommended them to other people. People occasionally say they need a plumber and I say I've had a good experience with real plumbers and this is who you call.”

Review by
10/27/2016

“They did plumbing work to find a leak in my house due to a workmanship defect by the builder. The plumber was able to detect the leak with very little additional damage and was able to locate it and fix it. It's not flooding in my house anymore. So, it's working. They're an A+ company. He provided a lot of additional information when he didn't have to go through the trouble. I had no complaints whatsoever.”

Review by
10/27/2016

“It was plumbing. I had a leak in a crawlspace that they fixed. They were able to fix it for me. It actually took two appointments. The first technician wasn't able to get into the crawlspace. The second one came early so I didn't have to miss too much work again and he finished it quickly. I would give them an A overall. I would recommend them.”

Review by
10/27/2016

“They were doing basic plumbing. There was a clogged drain. There were no complaints. They were a lot more expensive than I anticipated so I don’t know if I would recommend them.”

Review by
10/27/2016

“They did a good job. I had another company come in before, I was not pleased with. Real Plumbers did a really good job. They were very professional and cost effective. I had no complaints. It was plumbing work.”

Review by
10/27/2016

“They  did plumbing work. They apparently knew what they were doing. I'd give them an A+ rating.”

Review by
10/27/2016

“They did plumbing work. I liked the communication. I'd give them an A overall.”

Review by
10/27/2016

“They  did good. They did excellent plumbing work. I'd rate them as an A.”

Review by
10/27/2016

“We had a good relationship there. I had no complaints across the board.”

Review by
10/27/2016

“They  did very good work. They did excellent work, with no complaints. I already recommended them.”

Review by
10/27/2016

“They were doing basic plumbing work. They were all nice people, they were polite, and explained things. I'd give them an A overall.”

Review by
10/27/2016

“They're expensive, but fine. They did plumbing work. I'd give them an A-. He didn’t do very much so it was fine. Their customer service was OK.”

Review by
10/27/2016

“They were very good. They did basic plumbing. I think he was thorough. I'd give them an A overall. I have no complaints.”

Review by
10/27/2016

“They did work on the hot water heater, basic plumbing. I didn't like the price, but they completed the work. I'd give them a B overall.”

Review by
10/27/2016

“They do work in D.C. for me. It was plumbing work. I like their knowledge of the building itself. I'd give them a B overall for the experience. They're a little bit overpriced.”

Review by
10/27/2016

“They did plumbing. They installed a water heater the last time they were out. They were responsive. They messed some stuff up, but then they fixed it, so that was good. I'd give them a B+. The quality of work was good. I had some issues with them, but they resolved them. It would have been a F rating if they hadn't resolved them, but they did.”

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