Winstar Home Services
1st year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 371 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Winstar Home Services has received 5 out of 5 stars (A-rating) based on 371 customer surveys conducted by Best Pick Reports.
1st year as a Best Pick Call
"Our promise to you: we will do everything we can to over-deliver on each and every job. We will do it with a smile because we have an attitude of gratitude and are thankful for every opportunity we have to serve our clients."

Talbot Watkins III | President
Company Information
Services Offered
Winstar Home Services offers a full lineup of residential plumbing services, including installation and repair of water heaters; sewer and drain line repair and replacements; services on all residential plumbing fixtures, including faucets and toilets; and one-day bath remodels.
Warranty
Winstar offers a 100 percent satisfaction, no-questions-asked, money-back guarantee.
Company History
Started by Talbot in 1995 as a one-man operation, the company has expanded to over 60 employees and 30 trucks. After rebranding in 2015, Winstar began offering full residential services.
Employee Information
According to the company, employees undergo thorough training and are subject to extensive background checks and annual drug tests. Winstar sends a picture of the technician to each client before sending the technician to the client's home.
Licenses
#9236, WSSC 70688
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I've had a couple of very positive experiences with Winstar. They're very courteous and professional. The most recent thing they did was our water heater. I highly recommend them. A+.”

“The plumber from Winstar was very nice. We had a sump pump issue, and he replaced it. It was a stand-up job all the way around. We were very, very happy with it—A+.”

“I do know the guy. He's name is Richard, and he's a good guy. He's very experienced. He did some plumbing work for me. The water clogged, and then the first time he came, he gave me a very good impression, because I don't know anything about the hosing outside. I called him, and he just told me that there's nothing to be afraid of; it's something that's very normal. He changed some things for me and didn't charge me. I was very impressed. The plumbing people can rip you off easily, but he's not that type of person. I'm not sure if he's still there, though. I would say it was a good experience. I don't have anything to complain about. I would give him an A, particularly.”

“I've had quite a few of their engineers, contractors, technicians come out—about six times, and each one has been very knowledgeable and very pleasant. They did good work, did it fast, explained what they were doing, and gave advice on how to maintain my equipment. They did plumbing, HVAC, electrical—all of the above. I would grade them an A+.”

“The gentleman that came out was helpful. They were doing plumbing work. We had a sump pump. They're A+.”

“They were on time. I've had a lot of people do work at my house, and they were clean and efficient in their work. The technicians were well kept; they were wearing clean uniforms, and they didn't smell offensive. They did plumbing work. I would grade them an A+.”

“They were prompt. They were able to do it on a short notice, and the person was professional. It was plumbing and electrical work. I would give them an A+.”

“I like the fact that they responded quickly. They gave an estimate of the work to be done, and then they completed the work in a timely manner. They did several—they did some electrical work for one of my locations, and they did some plumbing work for another location. I'd give Winstar an A.”

“I had a positive experience.”

“It was a positive experience.”

“I've been pleased with their work. No complaints.”

“They did a water heater for me. They were prompt. They called. I called for help the same day, and they had someone out that same day, really helped me out with my issue. I'd give them an A.”

“They did the work that we needed to have done. We talked about it, and they did it. We had quite a lot of work done. We had electrical installed in the main level of the house. We had some new switches added. We had a hot water heater installed. We had all the plumbing and piping redone, all the way from the basement to the second floor. I'd give them an A-.”