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FEATURED REVIEWS
“Justin Murray was fantastic”
“Most of the guys who have done work for me, whether plumbing or HVAC, have been awesome! All of the personnel have been professional & polite; I've been a customer 15+ years. I know the work & maintenance will always be great. Also, I know they will get someone to my place for repairs quickly.”
“I can't remember the plumber's name, but they were polite, kept me informed and did an awesome job! I was very pleased.”
“All technicians have been excellent in taking care of my Plumbing and HVAC system. Very professional and courteous.”
“They were very professional. Patrick Moore stayed as long as it took to complete the job. It took longer than he was expecting, but he did an excellent job. He was wonderful and very nice. He walked my husband through the entire process. The sump pump he put in is amazing. It has made a night and day difference.”
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“Plumber Mr. Smith”
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“Sean was thorough and did not rush. He did not leave until I was satisfied.”
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“Tech was friendly, knowledgeable and got right to work finding problem. The then patiently explained whist was wrong and what can fix it.”
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“Punctuality and parts availability.”
“They knew their job, very professional, responded to my urgent call every time and were dependable.”
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“How fast he got the work done and it wasn't easy, this house has old parts but he worked right through it.”
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“They fixed my problem”
“The technician was personable, courteous, timely and had an expert knowledge of and understanding how to remedy our problem.”
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“All areas”
“They were very kind and helpful and had the new toilet installed in a very short time.”
“Mike took time to explain what he was doing and made sure I understood.”
“Finding the problem and solving it.”
“The plumber tried to unstoppable my toilet using what seemed to be appropriate equipment but after several tries was unable to. Recommended a call to have outside line checked. I have a different policy for outside line so I had to go through them to clear the problem.”
“Joe was great, informative, and was very thorough.”
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“Justin Murray was fantastic”
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“Some of the electricians did explain certain things to me, i.e., cleaning of debris.”
“They went the extra mile to test everything to locate the source of the leak. Great job!”
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“They responded very quickly and fixed the clog (blocking two commercial-grade brand-new toilets and sinks) within several hours.”
“Knowledge”
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“Price was way too high for the 10 minutes of work and nothing was explained to me about the charges and I did not receive my home service charge discount for the work being done. Also, the plumber was rude and somewhat insulting with his condescending comments to me about my wash tub and the issue. I would also like a partial refund of my money. especially the service fee I was charged when I was told he the work was completed I would not be charged a service fee. Thank you”
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“all were good”
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“Excellent work and was very professional.”
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“Yes, I would recommend.”
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“All areas”
“The plumber did come, but did not do the work.”
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“My Plumber Plus did a poor work for cleaning the sewer line and sewer video. I called several time to request redo but no reply.”
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“Was done in a very timely manner!”
“Professionalism and work ethic”
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“I can't remember the plumber's name, but they were polite, kept me informed and did an awesome job! I was very pleased.”
“Mr Smith. I do not recall his first name but I remember calling Smitty.”
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“Justin was very professional, helpful and answered my questions.”
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“Most of the guys who have done work for me, whether plumbing or HVAC, have been awesome! All of the personnel have been professional & polite; I've been a customer 15+ years. I know the work & maintenance will always be great. Also, I know they will get someone to my place for repairs quickly.”
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“Quickly scheduled appointment and plumber was very professional. Performed services quickly. Thank you”
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“I have left neutral star because my response is 5-star for My Plumber, always very satisfied and not so sure about experience to date with My Plumber PLUS. Not completely satisfied with installation of new H-vac last July, still working to get it working the way we hoped. Too much detail for this survey.”
