My Plumber PLUS
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1191 customer surveys conducted through GuildQuality.
5
764
4
211
3
88
2
54
1
74
3rd year as a Best Pick Call
"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides residential and commercial plumbing services, including drain cleaning, leak detection, pipe re-routing, water heater services, water services, and emergency plumbing repair. The company installs and repairs faucets, garbage disposals, and toilets.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#92300, WSSC 74002

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1191 customer surveys conducted through GuildQuality.
5
764
4
211
3
88
2
54
1
74
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/11/2021

No review comments provided

Review by
03/09/2021

“Plumber Mr. Smith”

Review by
03/08/2021

No review comments provided

Review by
03/07/2021

No review comments provided

Review by
03/06/2021

“Sean was thorough and did not rush. He did not leave until I was satisfied.”

Review by
03/03/2021

No review comments provided

Review by
03/03/2021

“Tech was friendly, knowledgeable and got right to work finding problem. The then patiently explained whist was wrong and what can fix it.”

Review by
03/02/2021

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Review by
03/02/2021

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Review by
03/02/2021

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Review by
03/01/2021

“Punctuality and parts availability.”

Review by
03/01/2021

“They knew their job, very professional, responded to my urgent call every time and were dependable.”

Review by
03/01/2021

No review comments provided

Review by
03/01/2021

“How fast he got the work done and it wasn't easy, this house has old parts but he worked right through it.”

Review by
03/01/2021

No review comments provided

Review by
03/01/2021

No review comments provided

Review by
03/01/2021

“They fixed my problem”

Review by
02/28/2021

“The technician was personable, courteous, timely and had an expert knowledge of and understanding how to remedy our problem.”

Review by
02/28/2021

No review comments provided

Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

“All areas”

Review by
02/28/2021

“They were very kind and helpful and had the new toilet installed in a very short time.”

Review by
02/28/2021

“Mike took time to explain what he was doing and made sure I understood.”

Review by
02/28/2021

“Finding the problem and solving it.”

Review by
02/28/2021

“The plumber tried to unstoppable my toilet using what seemed to be appropriate equipment but after several tries was unable to. Recommended a call to have outside line checked. I have a different policy for outside line so I had to go through them to clear the problem.”

Review by
02/28/2021

“Joe was great, informative, and was very thorough.”

Review by
02/28/2021

No review comments provided

Review by
02/28/2021

“Justin Murray was fantastic”

Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

“Some of the electricians did explain certain things to me, i.e., cleaning of debris.”

Review by
02/28/2021

“They went the extra mile to test everything to locate the source of the leak. Great job!”

Review by
02/28/2021

No review comments provided

Review by
02/28/2021

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Review by
02/28/2021

No review comments provided

Review by
02/28/2021

“They responded very quickly and fixed the clog (blocking two commercial-grade brand-new toilets and sinks) within several hours.”

Review by
02/28/2021

“Knowledge”

Review by
02/28/2021

No review comments provided

Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

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02/28/2021

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02/28/2021

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02/28/2021

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02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

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Review by
02/28/2021

“Price was way too high for the 10 minutes of work and nothing was explained to me about the charges and I did not receive my home service charge discount for the work being done. Also, the plumber was rude and somewhat insulting with his condescending comments to me about my wash tub and the issue. I would also like a partial refund of my money. especially the service fee I was charged when I was told he the work was completed I would not be charged a service fee. Thank you”

Review by
02/28/2021

No review comments provided

Review by
02/27/2021

“all were good”

Review by
02/23/2021

No review comments provided

Review by
02/23/2021

No review comments provided

Review by
02/22/2021

“Excellent work and was very professional.”

Review by
02/22/2021

No review comments provided

Review by
02/22/2021

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Review by
02/22/2021

“Yes, I would recommend.”

Review by
02/22/2021

No review comments provided

Review by
02/22/2021

No review comments provided

Review by
02/22/2021

“All areas”

Review by
02/22/2021

“The plumber did come, but did not do the work.”

Review by
02/22/2021

No review comments provided

Review by
02/22/2021

“My Plumber Plus did a poor work for cleaning the sewer line and sewer video. I called several time to request redo but no reply.”

Review by
02/22/2021

No review comments provided

Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

“Was done in a very timely manner!”

Review by
02/21/2021

“Professionalism and work ethic”

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

“I can't remember the plumber's name, but they were polite, kept me informed and did an awesome job! I was very pleased.”

Review by
02/21/2021

“Mr Smith. I do not recall his first name but I remember calling Smitty.”

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

“Justin was very professional, helpful and answered my questions.”

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

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Review by
02/21/2021

“Most of the guys who have done work for me, whether plumbing or HVAC, have been awesome! All of the personnel have been professional & polite; I've been a customer 15+ years. I know the work & maintenance will always be great. Also, I know they will get someone to my place for repairs quickly.”

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

“Quickly scheduled appointment and plumber was very professional. Performed services quickly. Thank you”

Review by
02/21/2021

No review comments provided

Review by
02/21/2021

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Review by
02/21/2021

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Review by
02/21/2021

No review comments provided

Review by
02/21/2021

“I have left neutral star because my response is 5-star for My Plumber, always very satisfied and not so sure about experience to date with My Plumber PLUS. Not completely satisfied with installation of new H-vac last July, still working to get it working the way we hoped. Too much detail for this survey.”

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