My Plumber PLUS
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1690 customer surveys conducted through Our Research Partners.
5
1110
4
251
3
117
2
115
1
97
4th year as a Best Pick Call
"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides residential and commercial plumbing services, including drain cleaning, leak detection, pipe rerouting, water heater services, water services, and emergency plumbing repair. The company installs and repairs faucets, garbage disposals, and toilets.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#92300, WSSC 74002

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1690 customer surveys conducted through Our Research Partners.
5
1110
4
251
3
117
2
115
1
97
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/14/2022

No review comments provided

Review by
06/14/2022

No review comments provided

Review by
06/14/2022

“My Plumber is a quality service provider. Have uses them for three different issues and ALL were completed on time and the technicians are knowledgeable.”

Review by
06/14/2022

No review comments provided

Review by
06/14/2022

“Too expensive. Not competitive.”

Review by
05/28/2022

“I was satisfied with the prompt scheduling and that the plumbers were experienced, knowledgeable and professional.”

Review by
05/02/2022

“I really don’t like the way the faucet in the bathroom was fixed. It appears upside down”

Review by
05/01/2022

No review comments provided

Review by
04/30/2022

“Yes, They are timely, professional and quality of work is great.”

Review by
04/30/2022

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04/30/2022

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04/29/2022

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04/29/2022

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04/29/2022

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04/29/2022

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04/29/2022

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04/29/2022

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Review by
04/29/2022

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Review by
04/29/2022

“Best in the business. Such a relief to finally find My Plumber Plus.”

Review by
04/29/2022

“Quick service”

Review by
04/29/2022

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Review by
04/29/2022

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Review by
04/29/2022

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Review by
04/29/2022

“The initial plumber',s workmanship was a total disaster. He was suppose to snake facebowl & install new pipe under the sink which was leaking. He installed new pipe but busted it & put white looking cement & tape on the pipe, which was still leaking even more, the sink wasn't, draining he charged $2,ooo , for making my problem worse. I feel like I was taken advantage of & ripped off.”

Review by
04/29/2022

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Review by
04/28/2022

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04/28/2022

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04/28/2022

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04/28/2022

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04/28/2022

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Review by
04/28/2022

“The work was performed in time and professional as specified. Would recommend My Plumber to friend and family.”

Review by
04/28/2022

No review comments provided

Review by
04/28/2022

“We called twice to My Plumber Plus and both times received good services from them. The first time we needed to replace the heater. The work was done perfectly. Then, recently, we needed to replace our office faucet. We were satisfied with the quality of parts and service. Good customer service as well!”

Review by
04/28/2022

No review comments provided

Review by
04/28/2022

“I think we could have found someone who was jusst as competent for a better price.”

Review by
04/28/2022

“They mis-diagnosed where the problem was causing a month plus of nightmares.”

Review by
04/26/2022

No review comments provided

Review by
04/25/2022

“Never. Agreed work was never completed, dug in yard and left a mess without attempt to restore, and did not issue refund on any of the not even attempted work. Just horrible.”

Review by
04/22/2022

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04/22/2022

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Review by
04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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04/21/2022

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Review by
04/21/2022

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Review by
04/21/2022

“Not at this time.”

Review by
04/21/2022

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Review by
04/18/2022

“Your plumbers were good but your prices for service provided was too high so after years of working with you, I’m unlikely to recommend due to cost.”

Review by
04/16/2022

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04/16/2022

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Review by
04/16/2022

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Review by
04/15/2022

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Review by
04/15/2022

“I am likely to recommend him or her.”

Review by
04/15/2022

No review comments provided

Review by
04/15/2022

“Major water heater and electricity revamp, I was happy with the service I received however it was definitely not on schedule and materials were left behind. However I will still recommend this company.”

Review by
04/15/2022

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Review by
04/14/2022

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04/14/2022

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04/14/2022

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Review by
04/14/2022

“my technician was professional and courteous”

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04/14/2022

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04/14/2022

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04/14/2022

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04/14/2022

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04/14/2022

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Review by
04/14/2022

“The work needed to be done, the crew did an acceptable job.”

Review by
04/14/2022

“Most expensive! Bad customer service. Took many calls before I got a response, n wasn’t with a live person, it was through email…lame!”

Review by
04/11/2022

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Review by
04/08/2022

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Review by
03/24/2022

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Review by
03/24/2022

“He & his coworker who helped him did a nice repair job but charged way more than I expected.”

Review by
03/22/2022

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03/22/2022

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Review by
03/20/2022

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Review by
03/18/2022

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Review by
03/16/2022

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Review by
03/15/2022

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Review by
03/15/2022

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Review by
03/15/2022

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Review by
03/15/2022

“Company charged way too much money for the type of job. Do not use.”

Review by
03/14/2022

“Very professional, excellent skills, good communicators”

Review by
03/14/2022

No review comments provided

Review by
03/14/2022

“I called My Plumber Plus on at 10:00 a.m. to inform them that my wife and I had located the source of the leak and requested a follow-up service call. (On December 29th, My Plumber sent a technician to my house to fix the leak under my kichen sink; but, he was not able to identify a source of the problem.) I spoke to Valerie again on December 30th, and she scheduled a plumber to come to my house in that same morning. The plumber, Jason, arrived at 2:00 p.m. After assessing the situation, he determined that my leaking problem extended beyond the kitchen and explained to me the level of repair needed to solve the leaking problem. I asked him to do the work and he spent the next six hours installing three new valves on my main water line, hot water heater, and underneath the kitchen sink. This work required him to turn off the main water valve in our house and the main water valve on the street (the manhole cover by our mailbox). Jason successfully completed all three tasks with ease and was very professional and proficient. He proved to be an outstanding ambassador for My Plumber.”

Review by
03/14/2022

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Review by
03/14/2022

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03/14/2022

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Review by
03/13/2022

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Review by
03/13/2022

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Review by
03/13/2022

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Review by
03/13/2022

“Plumer diagnosed the issue quickly, got the parts and fixed it in no time.”

Review by
03/13/2022

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Review by
03/13/2022

“Miguel at MyPlumber fixed our problem with our HVAC. Heat comes all through the house now, grateful!!!”

Review by
03/13/2022

“My Plumber's work was outstanding - fixed our stopped up tub quickly and professionally.”

Review by
03/13/2022

No review comments provided

Review by
03/13/2022

No review comments provided

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