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FEATURED REVIEWS
“My Plumber Plus did a great job with the challenging plumbing solutions required for both my bathroom renovations this summer. Richie Mapp’s experience and dedication to his craft was absolutely critical to successful completion!”
“They're wonderful. The customer service and technicians that come to the house are amazing. They're respectful and helpful all the time.”
“I would recommend My Plumber Plus to anyone for good guality service.”
“My Plumber Plus did a Great job installing my Hot Water Tank.The Plumber was Polite, Professional and very Careful. The area was kept clean, there was no debris left behind, he took care of everything. The appointment was on time as well.”
“I would recommend this company to anyone I know who needs plumbing work done in their homes.”
“They were quick to respond and quick to fix the situation.”
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“I will use My Plumber again.”
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“I was told that as a Priority Member, I would have to pay a diagnostic fee for electric work. As well, y'all could not schedule me for 48 hours, so I switched companies. They were able to come within 24 hours.”
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“They are very prompt and courteous.”
“The service was professional, timely, and completed on schedule.”
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“They are prompt about coming out when you call.”
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“They always replied to me in a timely manner.”
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“They were very timely.”
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“Great work.”
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“I needed to replace a flushing mechanism in a toilet. I supplied the replacement Fluidmaster Fill Valve unit, purchased from Home Depot.. Unfortunately, I did not check the operation of the unit after installation. How difficult is replacing a fill valve? Well it hangs up every time, making me take the lid off the toilet and press the float valve. Most aggravating!”
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“Most likely would not recommend to family and friends. Technician did the work and was knowledgeable BUT the price was outrageous! Unfortunately, needed the job done immediately so went with it. Have learned since that we overpaid by quite a bit.”
“They fixed all of the problems, but created more. They flooded my house and cut into an air intake without adequate remediation.”
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“Their prices were too high.”
“They charge more than the average market cost for their service.”
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“It was my experience with My Plumber Plus that I will definitely call for any future repair services.”
“My Plumber Plus did a great job with the challenging plumbing solutions required for both my bathroom renovations this summer. Richie Mapp’s experience and dedication to his craft was absolutely critical to successful completion!”
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“I had good experience with the emergency responce and the overall service. However, the cost of replacing the ceptic pumps was significantly higher than what I expected.”
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“I told the serviceman that I did not want the annual service contract. He included it on the contract anyway. I did not notice it when he handed me the tablet to sign. I have been trying to have my money refunded but have been unsuccessful. Trying to communicate with your billing office is a trying ordeal.”
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“They're wonderful. The customer service and technicians that come to the house are amazing. They're respectful and helpful all the time.”
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“Very quick appointment time from when I called.”
“I would recommend My Plumber Plus to anyone for good guality service.”
“No - after our technician left we felt as though something funny was going on. Our pipes were not leaking before he came and then mysteriously while he was doing some work for us the pipe started leaking. While he was here things felt off but he was courteous. Now I am afraid to allow the other technicians from this company into my home. For fear that they will come in to do a tune-up on the HVAC system and later my home will need to have not only an HVAC replacement but re-ducted.”
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“I came across MPP when getting other quotes for having part of my main sewer line replaced. I originally got a quote from Roto Rooter for $29k for replacing the 10-15ft of pipe and MPP managed to do it for a third of that. The person who came out was friendly and got the scope done quickly. The work was performed next day which is awesome turnaround time.”
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“Both of the jobs you did were well-done by friendly, efficient people. We bought the "loyalty" plan in expectation that a tech would contact us occasionally to check on water heater, etc. but we've heard from no one other than this survey email.”
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“My Plumber Plus did a Great job installing my Hot Water Tank.The Plumber was Polite, Professional and very Careful. The area was kept clean, there was no debris left behind, he took care of everything. The appointment was on time as well.”
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“Pleased with their service.”
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“Was pleased with Ramesh's efforts. Very efficient although had to wait about an hour for new toilet to be received from Manassas, VA. It seems to be working well.”
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“Professional and helpful, always quick to offer suggestions to avoid problems in the future, it's always reassuring to have staff from My Plumber Plus fix some kind of problem, and I have an older house with plenty of problems. I've used them for many years and recommend them very very highly.”
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“john has always been transparent in explaining what repairs he is going to do and welcomes any questions concerning what is needed, when it is needed and whether or not it can wait. My Plumber Plus has always listed options for comparison to other plumbers and has always been spot on as to what to expect with services they render as well as warranties for covered repairs to products they sell(and service).”
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