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AreaSet
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“The problem was not resolved after 2 visits and I was too irritated at that point to keep calling for someone else to come fix it. I feel like I was ripped off for $500 to do nothing.”
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“My Plumber has been to our house a number of times over 20+ years and always does a great job with whatever issue we have or whatever periodic maintenance needs to be performed.”
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“Appointment time is very uncertain, cause lots of anxiety.”
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“Always courteous and knowledgeable. The technicians try to help in any way they can.”
“I will recommend this company to my friends and family.”
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“to expensive to recommend to anyone”
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“Always do a good job”
“The experience was excellent, I would definitely recommend My Plumber Plus.”
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“Efficient, kind, professional”
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“The technician was a good guy.”
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“He was very professional, cleaned up everything he messed up, and was very polite.”
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“Your prices are outrageous and you cut corners'”
“I had to wait 3 days for the pipe to come in and I didn't like that I couldn't be billed for the service and had to pay upfront. The technician did a nice job and he was polite, but he called me too early in the morning and I missed the call, then he arrived at 9 AM banging on the door and I wasn't ready.”
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“Just recommended this morning.”
“The service was a little expensive but the quality is great.”
“The technician was excellent and did a great job. Dylan tried his best to help. I would recommend him to anyone even though he is new.”
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“Would recommend after over 16 years being a customer”
“I didn't appreciate the fact that I asked them to come and do something and the technician spent 30-40 minutes looking at other things and provided quotes for those things. The technician was there almost an hour before he started fixing the problem. He even suggested replacing my water heater.”
“Tried to upsell instead of just addressing the problem.”
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“Seasonal plumbing check did not reveal kitchen faucet leak so had to call back and get another service call—which was entirely too expensive.”
“The workmanship was good. I understand trying to sell additional services …..but all the talking took longer than the actual work itself. Install a toilet was what I ask for ……did he have to justify the three hours that he was here for the amount of money that he charged for labor? He took water sample and put drops in and tried to sell a water filer system , and explain all the scenarios. Then charged me additional 379$ because I needed a value, when I said no that I would go to Ace and get one he drop it to $175 on top of the installation of the toilet. I signed everything before he did any work. So bottom line…$ 700+ for a 30 minute job. So I can’t refer my family and friends to a company that thinks selling more than ask for appropriate . The dispatcher did send him out in the evening instead of waiting for the next day since he was in the area.”
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“The plumber was a nice young man but too expensive. He quoted us a price of $1100.oo to install a small instant heater in one bathroom. Then he charged a price of $550.00 to reconnect the pipes that my husband had taken loose.”
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“The technician was rude and arrogant. I asked Geoff a question about part of the job and on multiple occasions he replied do yourself. I feel he left the job incomplete.”
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