My Plumber PLUS
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1807 customer surveys conducted through Our Research Partners.
5
1193
4
270
3
126
2
119
1
99
4th year as a Best Pick Call
"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides residential and commercial plumbing services, including drain cleaning, leak detection, pipe rerouting, water heater services, water services, and emergency plumbing repair. The company installs and repairs faucets, garbage disposals, and toilets.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#92300, WSSC 74002

Compiled Score:

My Plumber PLUS has received 4.3 out of 5 stars based on 1807 customer surveys conducted through Our Research Partners.
5
1193
4
270
3
126
2
119
1
99
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/21/2022

“They were quick to respond and quick to fix the situation.”

Review by
11/18/2022

No review comments provided

Review by
11/17/2022

No review comments provided

Review by
11/17/2022

No review comments provided

Review by
11/17/2022

“I will use My Plumber again.”

Review by
11/17/2022

No review comments provided

Review by
11/17/2022

No review comments provided

Review by
11/17/2022

“I was told that as a Priority Member, I would have to pay a diagnostic fee for electric work. As well, y'all could not schedule me for 48 hours, so I switched companies. They were able to come within 24 hours.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“They are very prompt and courteous.”

Review by
11/16/2022

“The service was professional, timely, and completed on schedule.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“They are prompt about coming out when you call.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“They always replied to me in a timely manner.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“They were very timely.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“Great work.”

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

No review comments provided

Review by
11/16/2022

“I needed to replace a flushing mechanism in a toilet. I supplied the replacement Fluidmaster Fill Valve unit, purchased from Home Depot.. Unfortunately, I did not check the operation of the unit after installation. How difficult is replacing a fill valve? Well it hangs up every time, making me take the lid off the toilet and press the float valve. Most aggravating!”

Review by
11/14/2022

No review comments provided

Review by
11/13/2022

“Most likely would not recommend to family and friends. Technician did the work and was knowledgeable BUT the price was outrageous! Unfortunately, needed the job done immediately so went with it. Have learned since that we overpaid by quite a bit.”

Review by
11/03/2022

“They fixed all of the problems, but created more. They flooded my house and cut into an air intake without adequate remediation.”

Review by
11/02/2022

No review comments provided

Review by
11/02/2022

No review comments provided

Review by
11/02/2022

No review comments provided

Review by
11/02/2022

“Their prices were too high.”

Review by
11/02/2022

“They charge more than the average market cost for their service.”

Review by
11/02/2022

No review comments provided

Review by
10/29/2022

“It was my experience with My Plumber Plus that I will definitely call for any future repair services.”

Review by
10/02/2022

“My Plumber Plus did a great job with the challenging plumbing solutions required for both my bathroom renovations this summer. Richie Mapp’s experience and dedication to his craft was absolutely critical to successful completion!”

Review by
10/02/2022

No review comments provided

Review by
10/01/2022

“I had good experience with the emergency responce and the overall service. However, the cost of replacing the ceptic pumps was significantly higher than what I expected.”

Review by
10/01/2022

No review comments provided

Review by
10/01/2022

“I told the serviceman that I did not want the annual service contract. He included it on the contract anyway. I did not notice it when he handed me the tablet to sign. I have been trying to have my money refunded but have been unsuccessful. Trying to communicate with your billing office is a trying ordeal.”

Review by
09/24/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
09/19/2022

“They're wonderful. The customer service and technicians that come to the house are amazing. They're respectful and helpful all the time.”

Review by
09/19/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
08/27/2022

“Very quick appointment time from when I called.”

Review by
08/21/2022

“I would recommend My Plumber Plus to anyone for good guality service.”

Review by
08/21/2022

“No - after our technician left we felt as though something funny was going on. Our pipes were not leaking before he came and then mysteriously while he was doing some work for us the pipe started leaking. While he was here things felt off but he was courteous. Now I am afraid to allow the other technicians from this company into my home. For fear that they will come in to do a tune-up on the HVAC system and later my home will need to have not only an HVAC replacement but re-ducted.”

Review by
08/17/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

“I came across MPP when getting other quotes for having part of my main sewer line replaced. I originally got a quote from Roto Rooter for $29k for replacing the 10-15ft of pipe and MPP managed to do it for a third of that. The person who came out was friendly and got the scope done quickly. The work was performed next day which is awesome turnaround time.”

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
08/13/2022

No review comments provided

Review by
08/11/2022

“Both of the jobs you did were well-done by friendly, efficient people. We bought the "loyalty" plan in expectation that a tech would contact us occasionally to check on water heater, etc. but we've heard from no one other than this survey email.”

Review by
08/09/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

“My Plumber Plus did a Great job installing my Hot Water Tank.The Plumber was Polite, Professional and very Careful. The area was kept clean, there was no debris left behind, he took care of everything. The appointment was on time as well.”

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

“Pleased with their service.”

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/08/2022

No review comments provided

Review by
08/07/2022

No review comments provided

Review by
08/06/2022

“Was pleased with Ramesh's efforts. Very efficient although had to wait about an hour for new toilet to be received from Manassas, VA. It seems to be working well.”

Review by
08/06/2022

No review comments provided

Review by
08/05/2022

No review comments provided

Review by
08/05/2022

“Professional and helpful, always quick to offer suggestions to avoid problems in the future, it's always reassuring to have staff from My Plumber Plus fix some kind of problem, and I have an older house with plenty of problems. I've used them for many years and recommend them very very highly.”

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

No review comments provided

Review by
08/04/2022

No review comments provided

Review by
08/03/2022

No review comments provided

Review by
08/03/2022

No review comments provided

Review by
08/03/2022

“john has always been transparent in explaining what repairs he is going to do and welcomes any questions concerning what is needed, when it is needed and whether or not it can wait. My Plumber Plus has always listed options for comparison to other plumbers and has always been spot on as to what to expect with services they render as well as warranties for covered repairs to products they sell(and service).”

Review by
08/03/2022

No review comments provided

Review by
08/03/2022

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: