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FEATURED REVIEWS
“Yes! The plumber that came out in May to install shower faucet was fantastic. May 8th... lost his card. Used My Plumber 5 yrs ago... not pleased then. Nervous about calling you guys. This plumber was professional, took his time with me great. Told about the Priority Club and joined thanks to this great professional. Just recently, in June called to replace garbage disposal....excellent service as well!”
“I think his name was Nino(I'm not totally sure) but he was a really great tech.”
“Daniel did a great job installing my faucet a few weeks ago. It works great and he was so helpful! Clearly talked me through the job. Many thanks”
“MyPlummer did excellent work in a timely manner. He made sure I was completely satisfied with the work and explained what he was doing as he performed his work. I would definitely call on MyPlummer for future plumbing problems.”
“I am very pleased with the service that My Plumber has provided. The technicians that came to do the service was very knowledgeable in what needed to be done and where very efficient in their work.”
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“Good communication. Call to let you know when they are on the way. Operators polite and informative.”
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“All of them”
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“Quick service. Friendly staff.”
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“Good service, job well done.”
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“Dan Rall”
“Jon Bennett”
“The entire crew!”
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“yes i would”
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“Craig was very professional”
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“Joe "Smitty" Smith was excellent”
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“Everyone I worked with were awesome!!”
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“Be ware of My Plumber Plus”
“Hit or miss. My last experience was not good. The pipe connecting the sump pump to the storm drain in the yard was damaged. The first technician did not know what to do so rescheduled me with someone else. The second technician sent me an estimate of $4,600. My Plumber has taken care of this issue in the past and it has never cost over $1,000. So I called the technician and explained this to him and asked why it was so expensive this time and he said he would have a manager contact me. No one ever did. I called a couple of times and left messages with the receptionists. Instead of a manager calling me back the technician did and said he?d have the manager call me, but this did not happen. I guess they were satisfied with taking my $78. A plumber from a different company came out and gave me a free estimate of $2,500. I will not use My Plumber again after this experience.”
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“The last time we called a plumber he came but instead of working on the bad kitchen faucet and poor bathroom drainage he tried to sell us an expensive ratchet that is supposed to soften our water supply. He left without doing a thing.”
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“I wasn't given any estimate until the plumber arived and it was twice as much as it should have been.”
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“Great job”
“I was not happy after my routine maintenance for the AC system.I spent extra for keeping it in "tip top condition" and then a few weeks later it did not work!I had to have a different technician (I believe his last name is Bennett-he is from near Fredericksburg)-he got the system to work.”
“The plumber did a good job but I was not expecting it to cost so much especially since I provided a replacement part.”
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“The toilet works well right now.”
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“The plumber was obviously good at his work and arrived on time, but his estimate for the repair was out of this world!”
“I explained to the rep that I needed to know the DEPTH AND THE DIRECTION in which my sewage line was positioned and flowed. I agreed to the $99.00 fee. After the tech arrived on time, he proceeded to measure the depth of the line and did an evaluation of its condition which was all clear. I replied, "Great! Good news. I then asked him to locate the direction of the line and depth outside of the foundation wall. He explained to me that was a service another tech would have to do because they had special equipment for that service which was included in a $299.00 charge. The rep on the phone never mentioned a separate and more costly service. As a semi-retired home improvement contractor for 40 years, I was very aware and capable of unscrewing the cleanout plug and sticking a tape measure to the bottom of the vent stack for the depth measurement. You tell me if you would recommend a company with such a deceptive sales practice. It is now a mute point. The only way I could/would recommend My Plumber Plus after this experience is IF they sent a refund of at least 50% with an apology for the original misinformation I received. NO phone calls, please.”
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“I have mixed feelings at this time. Normally I would have given 5 stars, but I was not entirely pleased with the billing situation.”
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“the tech was very kowledgable”
“They ded a good job.”
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“I was very happy with the company when the original water heater was replaced. It's the "write no check" that comes with "live without hot water for a week" that was a huge disappointment. Inexperienced plumbers were sent that didn't know how to properly replace and restart the water heater, resulting in many repeat service calls and no hot water for a full week.”
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“I think his name was Nino(I'm not totally sure) but he was a really great tech.”
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“Yes! The plumber that came out in May to install shower faucet was fantastic. May 8th... lost his card. Used My Plumber 5 yrs ago... not pleased then. Nervous about calling you guys. This plumber was professional, took his time with me great. Told about the Priority Club and joined thanks to this great professional. Just recently, in June called to replace garbage disposal....excellent service as well!”
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“Quality of service knowledge of service person”
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“All”
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“JOHN THOMAS IS AN OUTSTANDING MASTER PLUMBER”
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“Way too expensive. $480 to install a toilet that I had already purchased.”
“Whoever did mine was excellent.”
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“None. On 5/21/2021, Plumber left the bathroom floor covered with thick sewage. When he arrived there was sewage only inside the toilet and water on the floor. Then he arrived at 12:45pm on 5/22/2021the next day when I expected him at 8am. 8am”
“I don't usually reccommend services to people; based on this job I would not reccommend My Plumber.”
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“Last call I made to MyPlumber was never returned,”
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“Daniel did a great job installing my faucet a few weeks ago. It works great and he was so helpful! Clearly talked me through the job. Many thanks”
“I'm not sure why I was charged $425.00 for just a piece of PVC pipe and a connector.”
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“Awesome service and very professional”
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“I am very pleased with the service that My Plumber has provided. The technicians that came to do the service was very knowledgeable in what needed to be done and where very efficient in their work.”
“Christopher did a great job and he was very good about explaining everything. Would ask for him again.”
“MyPlummer did excellent work in a timely manner. He made sure I was completely satisfied with the work and explained what he was doing as he performed his work. I would definitely call on MyPlummer for future plumbing problems.”
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