My Plumber PLUS
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
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6th year as a Best Pick
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"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides residential and commercial plumbing services, including drain cleaning, leak detection, pipe rerouting, water heater services, water services, and emergency plumbing repair. The company installs and repairs faucets, garbage disposals, and toilets. Additional services include heating and cooling system repair and replacement, duct cleaning, and electrical.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS began in 1982.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Uniformed employees drive marked vehicles and are background checked.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
92300

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
4
109
3
23
2
11
1
58
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Review by
06/13/2024

“They’re very nice and knowledgeable. They let you see before and after pictures of their work. You get your money’s worth.”

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06/13/2024

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06/12/2024

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06/11/2024

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06/08/2024

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06/07/2024

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Review by
06/06/2024

“Very pleased with the dedication and experience technician,”

Review by
06/06/2024

“My Plumber technicians are top notch!”

Review by
06/06/2024

“Very professional”

Review by
06/06/2024

“The service tech came to the house, was very nice, took off his shoes and put on protective wear. I showed him the bathroom and the leak. He was professional and took care of the problem.”

Review by
06/06/2024

“I have been a customer of My Plumber for at least 20 years. I can honestly say that customer service has declined over the years. The inability to give people a window for the repair is unsatisfactory. Now they just tell you they will let you know when the technician is on the way. Consistancy is another problem. One worker will tell me something, and they next time I need work the new technician will tell me something completely different. Finally, I have registered a complaint several times about the unprofessional work completed several years ago when we had out plumbing completey replaced due to having the old piping. So far we have not had any leaks - which is a good thing. But the technicians did a horrible job of tearing up our ceiling and walls. I understand there is no way around this, but they should have taken more care in cutting holes in the ceiling and wall and ensured the dry wall cut out was available to replace. The contractor that fixed our walls and ceiling told us that if My Plumber technicians had taken their time and kept the dry wall cut outs that would have saved us some money. Finally, the team that did the repiping also installed a water filtration system. Since its installation we have had two major water leaks from the system. Come to find out the installlation team did a terrible job connecting the main line to the filtration tank and and drainage tube. These problems are an indication of unprofessionalism and a lack of respect for the customer. The last technician (Brian) did a great job cleaning up after the filtration system technicians. He also installed a new water heater. He did an excellent job.”

Review by
06/06/2024

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06/06/2024

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06/06/2024

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Review by
06/05/2024

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Review by
06/05/2024

“Info received”

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06/05/2024

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06/04/2024

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06/04/2024

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06/04/2024

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06/04/2024

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06/04/2024

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06/04/2024

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06/04/2024

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06/04/2024

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Review by
06/04/2024

“Their service was friendly.”

Review by
06/04/2024

“The service was excellent. The service crew was very professional.”

Review by
06/04/2024

“The technician from My Plumber Plus was outstanding! He was very knowledgeable and very nice interacting with me. It was a very positive experience.”

Review by
06/04/2024

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Review by
06/04/2024

“I received a distinct feeling that the technician was trying to sell us a very expensive solution to fix our problem as opposed to really fixing the issue in a more economical way.”

Review by
06/04/2024

“I would advise against engaging My Plumber Plus.”

Review by
06/03/2024

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Review by
06/03/2024

“Mr Bonilla and his assistant were great.”

Review by
06/03/2024

“I liked the plumber, Ishmael; he was very thorough. However, I did not like the price.”

Review by
06/03/2024

“When I call, I always get a prompt answer, and they provide friendly service. They are timely and keep me up to date to let me know when they are coming to do the job itself. They are great about keeping the customer updated and that makes it easier when calling for a project to be done.”

Review by
06/03/2024

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06/03/2024

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06/03/2024

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06/03/2024

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Review by
06/03/2024

“The job that My Plumber Plus was hired to do has not gone well. Between scheduling and multiple failed inspections as well as the inconvenience to the tenant living in the property, this has not been a good experience.”

Review by
06/02/2024

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06/02/2024

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06/02/2024

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Review by
06/02/2024

“Charged 99$ to come out and then bid $550 for a $150 job”

Review by
06/02/2024

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06/01/2024

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06/01/2024

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06/01/2024

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06/01/2024

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06/01/2024

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06/01/2024

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Review by
05/31/2024

“The plumber was on time and completed the work on time and professionally. MyPlumber is my go to for just about everything”

Review by
05/30/2024

“Outstanding in every way”

Review by
05/30/2024

“Thomas’ service was beyond expectations”

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05/30/2024

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05/30/2024

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05/30/2024

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05/30/2024

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Review by
05/30/2024

“They were amazing! Timely, courteous, performed an excellent job, cleaned up beyond all expectations, I am Thoroughly pleased.”

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05/30/2024

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05/30/2024

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Review by
05/30/2024

“You have yet to give me the promised air filters. Please patiently show me how to regulate the new thermostat. I’m having problems regulating the temperature.”

Review by
05/30/2024

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Review by
05/30/2024

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Review by
05/30/2024

“My plumber once again cancelled our 6 month check up at the end of the day. I had to call after 5 pm to find out they were too busy to do a check up that I pay monthly for. This is the second time they have done this. '”

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