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“The person that initially took my call”

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“They were fast and got the job done. They did a great job.”

“They do a great job.”

“THey exceeded expectations with the basement.”

“I would like to recognize the guy who came. I would have to look up his name because it was a year ago. He was awesome.”

“They are too high.”

“They met my expectations because they were professional, courteous, and timely. I was well pleased.”

“When he replaced the pipes and explained to me the problem.”

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“The company met my expectations with the workmanship, their promptness and the work was great.”

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“I called you because I had a pipe break, and you did the job extremely well.”

“Initially when someone came out to look at it, I guess the incorrect information was provided to the technician. Because of that, not all of the parts were in the van. It had to be a special connection, that I didn't know to tell them. Then, there was an issue getting it to work because the power went out just as the installer came. I have a newborn at home, and he went above and beyond to make sure the water heater got connected even though there was no power due to a storm.”

“I would like to recognize the man that came to my house for his exceptional service. Unfortunately, I can't recall his name, but he was awesome.”

“They met/exceeded all my expectations.”

“All areas except when I had to buy the HVAC system, so the sales. They have been professional, very courteous and take the time to explain things to me since I am technically challenged.”

“My expectations were met or exceeded with their response time.”

“I would like to recognize Bryan Livingston. I just text the information to a friend. He was terrific.”

“I was most satisfied with their timeliness.”

“Explaining the scope of work exceeded my expectations.”

“The technician that did the install was awesome, but I forget his name. I believe it was Brian. I was out of town during the installation and I was dealing with him over the phone while my wife was in person. He handled the situation greatly and I really appreciated it.”

“Everybody was wonderful. I had a plumbing problem on Super Bowl Sunday and I am 30 miles from Philadelphia and I didn't think I could get anyone to come out. It was snowing, sleeting, and raining. They came right out and it took them a few days since the job was more than they thought it would be. I live out in the country and there is no public water or sewer. They were very honest and told me everything that was going to happen. They got the job done and put grass seed down where they had to dig the yard up.”

“I would like to recognize the installer because of his workmanship I decided to purchase their maintenance plan.”

“He went above and beyond. They do not normally work in crawl spaces but I had an emergency. He could have told me to call someone else.”

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“It has been so long ago I don't recall the gentleman's name that provided the service. We had a leak around the drain that actually caused a ceiling problem for my neighbor below me.”

“I was most satisfied with the quality, their friendliness, and punctuality.”

“They found the problems, took care of them very quickly, and got the water back on.”

“I would recognize the person who did the work, Robert, for exceptional service. He was very good.”

“I was most satisfied with the professionalism of the workers.”

“I was most satisfied with what they did in the kitchen.”

“I was satisfied with the price.”

“He was prompt and professional. He explained what he was doing. I thought that was well done.”

“Horizon Services met my expectations.”

“They exceeded my expectations by fixing the drain. I did not have the right parts to change out the drain. He put in new stuff. It has worked fine since. I have not had any problems. I would say that they exceeded there.”

“The actual plumbing was perfect.”

“I like their yearly plan. I was not expecting that!”

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“I am still waiting on them to complete the job. They started in April.”

“putting a faucet in water going out to porch”

“I was satisfied with the customer service and them providing inside education about our HVAC system.”

“Every time they've been out here they've exceeded my expectations.”

“The room was clean. They did a nice job with the installation. They arrived on time. They were very courteous.”

“I loved the technician. He was great, very knowledgeable, and explained very well what he was doing. My only concern was when they come out and its going to take a lot less time, they still charge the same rate as a longer project. It was just a lot more expensive than I had anticipated.”

“I was satisfied with their professionalism and them explaining what was going on to me.”

“I would like to recognize Joel for his exceptional service. He was informative and took the time to explain things to me. I would used the company again solely based his honesty.”

“Their knowledge of my issue and him fixing it.”

“They did exactly as I asked them.”

“I was most satisfied with them being very informative and explaining any options.”

“My last rep made everything right.”

“Horizon Services met all of my expectations. It took a little longer but that is because the shop sent the wrong unit. It was not the installers fault. It took a little longer but it was all good.”

“I was very satisfied with the results and pricing. It's good to have a hot water heater again. The plumber was very knowledgeable and answered any questions I had.”

“The plumber was great to talk to, was on time, knew what he was doing. I cannot say anything bad about him. If I had to use them again, I would ask for that gentleman again!”

“I was most satisfied with their professionalism, their knowledge and how they can discuss things with the client.”

“All areas were satisfactory except for the same day service.”

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“They got the job done in a timely fashion.”

“I would like to recognize my installer for his exceptional service. He gave me the best value for my dollar.”

“I'm satisfied with the work.”

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“We bought a dishwasher back in Feb, and called you to hook it up. A tech came to do it, and I noticed a short time after, that it was leaking. We called you back, and you sent the same guy out. He only looked at it, and said it's the manufacture's fault. The manufacture said it wasn't connected right. Now the water damage ruined our entire kitchen floor, and we have to replace it. We've went over this many times, and you only refunded me 2/3rd's of the installation cost, and I'm trying get the remainder back from the credit card company.”