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FEATURED REVIEWS
“I can't recommend anyone in particular because all of them are good. They have done a beautiful job.”
“The whole team was incredible. Two guys came out initially to diagnose our problem and they were amazing. The head guy was also good. They were all superb.”
“the woman I spoke with on the phone about scheduling was extremely helpful - we were in the process of one issue and had a previously scheduled annual maintenance call scheduled. She was able to combine those visits.”
“Cropp Metcalfe sends technicians who are highly capable; and if there is any problem, the company goes out of its way to correct the issue. I am always highly pleased with the quality of the materials used. Recently, I bought a heating and cooling system from Cropp Metcalfe; and I have never been more comfortable. A different source of satisfaction is of longer standing. I will always remember that when my late parents were quite ill and heating or, especially, cooling was a problem, Cropp Metcalfe sent a technician to solve the problem very rapidly. The heating and cooling service policy is a particularly appreciated resource; and the plumbing policy is also very good.”
“We love them. They're awesome. We always use them. They're always available. They always send someone very fast, faster than any of the other services. I think their air conditioning and heating is one of their strongest points, and their plumbing is also really strong too. They do excellent; I have no complaints. I would highly recommend them.”
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“The plumber was very helpful. He explained things well and showed me what he was doing.”
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“I would like to recognize Frank Morgan for his exceptional service”
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“All inter-actions with Techs and Phone contacts have been excellent”
“Rear outside hose Spicket repair was done satisfactorily”
“They came on time, knew in advance what needed accomplishing and had all the right tools. The job was done exceedingly well and they did not leave any mess. I always feel I can trust CroppMetcalfe with all my plumbing issues knowing that I will receive the best and honest advice.”
“The plumbers didn't install the bidet properly and it leaked later. The person who came to fix it charged me for extra money. The service was way too expensive.”
“They met all my expectations.”
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“I have found them to very reliable when I have needed them and for routine maintenance. They have done well on the routine and the big jobs.”
“They did what they were supposed to do.”
“Everyone that I came into contact with did a great job.”
“They met or exceeded my expectations as they were very responsive, able to book service on short notice. The work was done to expectations.”
“They met all of my expectations.”
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“I do not remember the gentleman's name.”
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“I would like to recognize the technician.”
“I would like to recognize Chris and Junior, I requested them initially, but they sent someone else.”
“They generally met all of my expectations.”
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“Good service”
“CroppMetcalfe fixed my plumbing issue that was made worst after a visit of a plumber from another company. CroppMetcalfe responded promptly, explained the problem and resolved the issue. I appreciate the experience and integrity of the plumber that was sent to my home that day.”
“Easy to schedule appointments. Technicians are dispatched within a designated timeframe and notify customers of their arrival a half hour in advance. Efficient and professional service.”
“Raymond Neal did an excellent job in replacing the spicket on the outside of my home. He installed a frost free hose bib on the outside and provided a control knob on the inside for easy access. no one will need to go in the crawl space under the house if there is another leak.”
“I've had CroppMetcalfe come by to handle issues relating to my AC, drains & pest control. In each instance, beginning with the customer representatives scheduling my appointments, it's clear that CroppMetcalfe is best in service. They are professional, courteous & experts in their field who never assume the customer understands what they do. They take the time to provide a thorough explanation of the service, what needs to be done and the next steps to keep your home safe. They do this in a way that is not overwhelming, ensuring they are meeting your needs.”
“Work done professionally as scheduled.”
“Great service”
“CroppMetcalfe answers my calls and fulfills my plumbing needs.”
“Excellent service and workmanship”
“I will not recommend CroppMetcalfe to anyone I know. I had two scheduled appointments with them to have plumbing work done and they cancelled on me both times on the morning of each appointment. Their actions are so unprofessional.”
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“4.5 rating”
“I do not know any of their names, they just came in and did the work.”
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“My tech for my appointment was very polite, kind and on time if not early. Excellent service.”
“Service has always been prompt and professional”
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“Problem has re emerged.”
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“CroppMetcalfe met my expectations.”
“I do not remember their names. The main person doing the insulation was very professional and knew what he was doing.”
“I would like to recognize the technician for exceptional service.”
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“The installation of my furnace.”
“Not in this particular project.”
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“customer service”
“CroppMetcalfe met my expectations.”
“Always responded timely to our requests for service; this is much appreciated!”
“I would like to recognize the plumber for his exceptional service.”
“CroppMetcalfe met my expectations and exceeded them with the work that was done. It was done well and has served its purpose and it works.”
“It was a pleasant experience.”
“I was satisfied with the workmanship of the master shower.”
“They have done a lot of work for me. They installed furnace installed, a hot water heater, and did some duct work. They have also done some pest control for me.”
“I can't recommend anyone in particular because all of them are good. They have done a beautiful job.”
“The whole team was incredible. Two guys came out initially to diagnose our problem and they were amazing. The head guy was also good. They were all superb.”
“I strongly agree they were good.”
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“Yes. They were prompt, helpful, informative, and neat.”
“They exceeded in friendliness.”
“They were very timely. They were there when they said they would be there. They also sent out reminded before heat or air conditioning season about tune ups and always got that done in time.”
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“Bert Russell went above and beyond with his service. Her Insurance company would not pay for the entire sewage back up so he gave her pointers on how to pay for the work. He suggested a loan with Wells Fargo. Most of her problems as to why the company had to come out was because of previous plumbing problems before she bought the house with a prior owner,”
“They met expectations with everything.”
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“I would agree that I would recommend CroppMetcalfe to others.”
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“They met all of my expectations.”
“They exceeded our expectations in fixing the problems.”
“I am satisfied with the way they Identified and diagnosed what caused the problem.”
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“I am satisfied with Paul Macklewee, who I have become friends with over the years. He is coming in November to check the heating. I have to tell him about a problem that I tried to tape up myself, so he can hear it and see what is wrong.”
“Helping put in a new exhaust pipe for the Dryer!”
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“the woman I spoke with on the phone about scheduling was extremely helpful - we were in the process of one issue and had a previously scheduled annual maintenance call scheduled. She was able to combine those visits.”
“Cropp Metcalfe sends technicians who are highly capable; and if there is any problem, the company goes out of its way to correct the issue. I am always highly pleased with the quality of the materials used. Recently, I bought a heating and cooling system from Cropp Metcalfe; and I have never been more comfortable. A different source of satisfaction is of longer standing. I will always remember that when my late parents were quite ill and heating or, especially, cooling was a problem, Cropp Metcalfe sent a technician to solve the problem very rapidly. The heating and cooling service policy is a particularly appreciated resource; and the plumbing policy is also very good.”
No review comments provided
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“When I remember to ask for a highly experienced technician, you always send a first-rate tech.”
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