“I liked that they did what they said they were going to do when they said they were going to do it. I would grade the overall experience with an A+.”

“I enjoyed working with Mr. Santhoff. I enjoy his company. He's got a great little company. He's done so much. I had a leak in my restroom in the office and the water was in the walls for probably some years. They took the urinal down, found the leak, and the people came and remediated the area. Then they came and put the plumbing back in, and changed all the pipes in the walls because they were eroded. I would grade the overall experience with an A. I had no issues at all.”

“I had a very good experience with them. We use them all the time. It was a good experience because they are always on time. When they say they are going to be there, they are going to be there, and when they don't, something is not right. They have done all kinds of plumbing for us. I would grade the overall experience with an A. I recommend them all the time.”

“I believe they listened to what my needs are. Their price is very competitive and they are very professional. They came out and did some pipe repair work at my house, and also at my parents' house. I would give them an A+.”

“It was positive because of the quality of the work. They did plumbing work for me, fixed a leak. I would grade the overall experience with an A+.”

“Santhoff did plumbing for us because we had a bathroom leak. I would grade the overall experience with a B. It was good, but I felt it was a bit expensive.”

“I liked that they were on time and did what they said they would. We call them all the time, so they have done all kinds of things for us over the last year. I would grade the overall experience with an A+. They were great.”

“It was about six months ago. They were good, and it was the second time I've used them. I wouldn't have called them back if it wasn't positive. They worked on a water heater. I would grade the overall experience with an A.”

“I liked that they were competent. They were responsive. They had good plumbers on their staff and cared about their work. They re-plumbed the whole house for me. I would grade the overall experience with an A-. The minus part is that they were a little pricey.”

“It's been a while. I liked that they came on a holiday. They came after hours and they were here immediately. They came highly recommended. Our regular plumber wouldn't come because it was a strange hour, and they came right away. We had a sewer backup and they worked really hard. I would grade the overall experience with an A+.”

“I liked that he was on time. He made sure he put on those shoe protectors to not track mud in the house, so I appreciated that. He finished the work, and everything's good. He replaced all the valves in all the sinks in the restrooms and kitchen in our house. I would grade the overall experience with an A+.”

“I've used them a couple of times and we like them. I liked that Santhoff Plumbing shows up when they're scheduled. And the particular individual that has been here the last few visits is really good. The most recent work was they put in a new water heater. I would grade the overall experience with an A+.”

“They were very nice and very knowledgeable. They did residential plumbing work for me. I would grade the overall experience with an A.”

“I liked that they came right away. They fixed a leaky pipe. I would grade the overall experience with an A+.”

“I liked that they didn't try to gouge me. They replaced a shower faucet for me. I would grade the overall experience with a B.”

“They repaired a leak. Everyone was very nice and they fixed the problem. It was so long ago, I can't recall. I would grade the overall experience with a B+.”

“It was good, just expensive. I liked that they were good workers. They did general plumbing work. I would grade the overall experience with a B. I would recommend them if the price was lower.”

“I liked that they are very prompt and attentive. They changed out my water filter and something else that I can't remember at this time. I would grade the overall experience with an A.”

“I liked that they installed a toilet for me. They did a really good job. They were efficient, and they did it in time. I would grade the overall experience with an A+.”

“I like that they always solved my problems, and they are very pleasant. In the past, they've replaced faucets, have repaired leaks, and have found stoppages. I would rate the overall experience with an A+.”

“I can't remember, it was a year ago. They came on time, they did the work and left. No issues. If I remember correctly, it was insulation. I would grade the overall experience with an A.”

“I put in a call and I have someone coming back today. The toilet that was fixed has started another problem, so they are coming back out. I would grade the overall experience with an A-.”

“The experience was very good. I liked that they knew what they were doing. They replaced a valve on a toilet that I was having problems with that nobody else could fix. In the past, they installed those toilets originally for me. I would grade the overall experience with an A+.”

“It was positive because they came out quickly, and they were pleasant. They did a good job. They replaced a pipe for me that had burst. This was the first time I've used them. I would grade the overall experience with an A.”

“I liked that they were quick and efficient. They replaced the pipe in the kitchen, the P-trap pipe, and the little drain spout that goes with it. This is the first time I've used them. I would grade the overall experience with an A+.”

“It was positive because they always come when they say. They do a good job and they are reasonably priced. In the past, they have done some drainage work and some plumbing work for me. I would grade the overall experience with an A.”

“It was positive because they were quick and reasonably priced. They've done several things for me, flushed the plumbing lines, changed a kitchen faucet, fixed the bathroom tub. They've done multiple things for me. I would grade the overall experience with an A.”

“I liked the good quality work and reasonable price. They came on a couple of occasions to repair some leaks inside the tile in the shower and then some more general plumbing stuff. I would grade the overall experience with an A-.”

“I did not deal with them. It was at our rental property, and it would have been my husband, but he never said anything negative. They might have done some general plumbing work. I would grade the overall experience with an A.”

“They've done a lot of work for us. Over the years, they have done typical plumbing work. We had them do some leaks, which have happened several times, and they've taken care of that. They've replaced toilets in our residence. I would rate the experience with an A. I've used them for about ten years.”

“I like Joe, the owner, and we've used him for quite some time. I liked the personal service, guaranteed time arrival, and primarily, the quality of service. I just think they are wonderful. In the past, they've done major to minor work for me. I would grade the overall experience with an A+.”

“They did some work for us a quite a while ago. I liked that they told me exactly what they were doing. They were on time. They were polite. It took them a pretty short time to do the job, and it was fine. They installed a new sink, a garbage disposal, and faucet. I would grade the overall experience with an A.”

“I liked that they give good service. In the past, they have done all kinds of plumbing work for me. They've plumbed houses, done remodeling jobs, small repairs, and big jobs. I've known them for 25 to 30 years. They have done a lot of stuff. They have also done drainage/sewer work lots of times for me in the past. I would grade the overall experience with an A+.”

“It was positive because they were very efficient, they came out, they diagnosed the problem right away and they took care of it right away. I thought their pricing was pretty reasonable. It was very complicated, and they had a very small area to work in. I have rental property, and the drain taking all of the water out of the house had clogged up. So, they had to clear the drain from the whole townhouse and then they had to clear my drain. I would grade the overall experience with an A.”

“I liked that they did the job that I asked of them. They did it efficiently and quickly. They tested the gas connection, and verified that it was very safe and not leaking any natural gas into the house. I asked them to change a gas valve that leads into a dryer. The gas line was almost hitting the dryer, and I wanted the gas valve to be changed to a 90-degree gas valve to keep the gas line from hitting the back of the dryer. I would grade the overall experience with an A-.”

“It was a while back. I liked that Santhoff Plumbing showed up when they said they would. They did exactly what they said they were going to do. I could sense that they weren't trying to upsell me on anything that I didn't need. I had a problem with one of the bathroom sinks, and he replaced a couple of things on the sink. It was general plumbing. They replaced a couple of faucets. I would grade the overall experience with an A+.”

“Absolutely positive on every side. They are a little more expensive, but it was worth it. I liked that they were on time; they had good products, and they did good work. I didn't have to call anybody back for anything. They've done plumbing work for me, fixed the kitchen faucet and replaced two toilets. I would grade the overall experience with an A. They called and got here quickly. I wasn't dissatisfied with anything.”

“They did a good job. I liked that everything they do was real professional, showed up on time, and they didn't shortcut any of the work. Real professional guys. In the past, they replaced all of the piping under the slab and out to the sewer line., They did quite a bit of work for us. It took them about a week and a half, but it wasn't their fault. They did a good job. I would grade the overall experience with an A.”

“It was great. I liked that they showed up when they were supposed to, they did what they were going to do, and they were out. And the next time they scheduled, they came out, and everything went just as smooth. I'm remodeling a townhome, and they replaced all the valves, tore the tubs out, installed them with shower basin tubs, and replaced the vanities. I would grade the overall experience with an A+.”

“It was positive because of Patrick, the plumber. He was so nice. We live in an older home, and I've had plumbers in the past just say, ‘You need to replace the whole thing.’ But he actually fixed everything. He didn't try to sell me other stuff, and that was the first time he came out. Since then, we've had him put in a water heater, and he's going to help with redoing a bathroom. We're really pleased with him. He's so good. He has also done drain/sewer work in the past. It was a non-draining washing machine, and he fixed it. I would grade the overall experience with an A+. I have a business, and although they don't do commercial work, they did come out and cleared a drain in my commercial building, and it was on a weekend. And they don't try to sell you some plan, or whatever, or anything. They were very good.”

“They backed everything. They were knowledgeable. They walked me through all of my options. They were courteous. They spent time on the phone to figure out what my needs were and what I needed. When one of the parts they used, it was a small thing, but it cracked and I had a water gusher in the house, they totally fixed it without question. They've done a lot of my work. It started out when they replaced two hot water heaters, and I was told by another plumber that they didn't make those kinds anymore. I was able to spend a lot of time on the phone with the man. He's so knowledgeable. We talked about the pros and cons. They did some miscellaneous jobs, but the biggest job was they replaced every pipe in my entire home. I would grade the overall experience with an A+.”

“It was positive because they put in a faucet in the kitchen. They were real nice, and they did it really quick. And I told them about another little issue that we didn't call in about, and they went over and looked at it. They were just real nice. And then I had a new washing machine that was coming in on a different call, and I asked them to make sure the drain line was clear. They did a real good job, real quick. So, I would recommend Santhoff to anybody who ever ask me. I would grade the overall experience with an A.”

“I can't remember what they've done for me. I would grade the overall experience with an A.”

“They were fine. I would grade the overall experience with an A.”

“NO ANSWER”

“It was OK. I've used them before, sometimes good, sometimes mediocre. I would grade the overall experience with a B.”

“It was real good. I liked that Santhoff, for the most part, are on time and professional with me. They let you know exactly what's going on,—the issue—and they explained it all to you. In the past, they have done plumbing on the toilet and the dryer system. The first time was definitely an A. The second time, it started with a B and ended up with an A. They rectified the problem. I definitely will use them again. They are going to be my go-to plumbing people. I would grade the overall experience with a B. The first time they came and the young man said to me, “I don't think you need this right now, and it's no charge.” And he explained to me why. The second time I called them to do something—I really forgot what it was—they came, did the job, and they were right on the money. They did it, and they left, and it was good. I had no issues with them, and everything worked out fine. I had an issue on this last time around, but then they fixed it. We ended up coming together and rectifying it and it all worked out.”

“Everything went wrong, and what they did fix, wasn't fixed. I had to get somebody to come behind them and fix it. I hired them to fix some leaks in the house that I was selling, and I had inspections done, and there were things that needed to be done in the house, which were some pretty big issues. All I could get them to do is come out and give me estimates of what it would cost, and I just wanted them to fix it. So, they would say, ‘OK, well, we've got to do an estimate first.’ I said, ‘Well, OK, give me an estimate.’ And then they would give me an estimate, and the guys that gave me the estimates couldn't fix it. It was kind of a deadline in order to get the things fixed before the new people and us had closing. A couple of them were pretty big projects. They kept sending people. They would send the next guy out to repair it, and he would come in and look at it and goes, ‘That's a pretty big job.’ And I'll say, ‘Yeah, it’s going to take a few hours.’ He said, ‘I don't have but 2 hours and I've got another call that I've got to make, and I need a helper.’ I said, ‘OK, we'll schedule for tomorrow.’ The next day, they called and said they couldn't make it. Finally, I had about enough of it. They just did my gas lamps. I had a gas leak on the gas lamps by the front door. They did come out and did that, and I paid them for it. Then, they didn't come back. They couldn't finish anymore because that's all the time they had, and they had other things scheduled.”

“We love Santhoff. I like that they are dependable and they are reasonably priced. I've had them out for several things, probably several times we had them out. I would grade the overall experience with an A+. I do recommend them.”

“I've had nothing but positive from them. They were referred to me by a friend who's used them forever, and they have always done a very good job for me. The last time, they fixed a leak. I would grade the overall experience with an A+. I already have recommended them.”

“I've used Santhoff Plumbing Company for about 20 or 30 years, and we have always been satisfied with the quality of the work, and the competence of the workers, and the courtesy, and the reliability of the company. I will give them an excellent reference.”

“They were great. They are just honest, really good, and well priced. They did just general plumbing for me. I would grade the overall experience with an A+.”

“They were fine. I liked that they are fast, efficient, and cheap. They fixed a busted pipe on the toilet. I would grade the overall experience with an A+.”

“I liked that they seemed knowledgeable. I would grade the overall experience with an A.”

“We're always very happy with them, that's why we call them.”

“I liked that they did the job they said they would do. They did general plumbing for me. I would grade the overall experience with an A.”

“That was a long time ago. No complaints with the company. They did excellent work and would recommend them.”

“It was a positive experience.”

“I had a positive experience.”

“No complaints and would recommend them.”

“Nothing in particular that I liked, just that they did what they said they were going to do at the price that they said they were going to do it at. I don't recall at the top of my head, but they did a couple of big jobs for me, but I'm not sure what job they did for me. I would grade the overall experience with a B+. I didn't have any problems with them.”

“They are shysters. They're crooks. They give you a price. They go and do the work. I pre-bought materials at Lowe's and had them pick them up, and they didn't use all the materials. They were billing for all kinds of extra stuff, and the price tripled of what it was originally supposed to be. They tried to take advantage of me because I called them from another state. But where they messed up is because I'm a contractor, and I know what's going on. So, I had to make multiple phone calls and basically just give them an ultimatum to either charge me fairly or you don't get paid. They are shysters. They are rip-off artists. I would grade the overall experience with a D. I didn't file a lawsuit, but I should have. I'm not impressed. No recommendation because I had another plumber come and look at the job, and he was appalled at what they did.”

“I have been using Santhoff Plumbing for over 35 years. The service has always been good.”

“I’ve used them periodically for over many years for plumbing. A+.  ”

“Not recently.”

“They did some general plumbing. They’re A+ company.”

“They  were very honest and professional. We had a leak in our house and in my office; they were able to detect them both. They gave us a reasonable proposal and did what they promised. I would give them an A+ rating. They’re wonderful, my wife loves them, and we’d highly recommend them.”

“The Santhoff Plumbing Company plumbers are timely, competent, and fast, and they have the skills to complete the most complex plumbing jobs. Their charges are on the high side, but reasonable. I do not know how I first learned about Santhoff, but plan to stay with them.”

“I'd give them a B. They repiped part of my house.”

“They did plumbing work. I’d give them a B.”

“They did a hydrostatic test for me. They get a B+ from me.”

“Manny took me for a ride. I think he sold me some things and I was stupid enough to fall for it because I trusted him. And also I complimented him to the owner of the company, which now I wish I hadn't done but I wasn't going to call and make trouble I was just going to let things be. But anyway he was too Super Salesman, and talked me into putting in a new has pipe and I don't think it needed, because the plumber I had come out here later to check the air conditioning looked at me kind of funny, because what can go wrong with gas pipes in the attic? And then the other thing I think he talked me into that I should not have let him do was a new kitchen faucet because I think all that needed was a new gasket. Well I tell you what. What I have thought about doing is, I will call them, again if I ever have a plumbing problem but I don't want Manny to come out. I think a C. I tell you something else I think I did too, I think I let them - well I don't want to talk about that anymore because it's over and done. Well I'm pleased with the hot water heater that they put in - the hot water heater I'd give that one an A. Well let's do a C. Most of it was fine, it's just that I didn't like what Manny did I think he just conned me. Since I said I would call you again but not call Manny out what does that say? As prompt as they were to come out the owner, you know I really liked him I think he was very careful but I think he made a mistake. He's got Manny working for him and I think he needs to be watchful for because Manny's making money for him. Anyway, it's a shame that you're limited by the piece of paper and you can't go by - you have to be objective and you can't be objective by putting down what I'm telling you. Yeah let's put positive (experience). Yeah a C, because of Manny. They did a really good job of cleaning up after they left. I would recommend but with reservations about Manny.”

“An A+. They've done so much, but this time was bathroom plumbing.  ”

“We always use them. They did a major plumbing job for our kitchen that took days. I’d give them an A.  ”

“They were doing some plumbing and unstopping a drain. They get an A+ grade. I would recommend them.  ”

“Santhoff did plumbing. They were an A.”

“Santhoff Plumbing did some work for me. Everything was fine.”

“Santhoff Plumbing was great. I give them high marks. We use them for everything. I'd give them an A.”

“I like Santhoff Plumbing. They're good. They do the work. They do what they're supposed to. They get an A.”

“Most recently, I called Santhoff Plumbing out to replace some toilets. It didn't take them very long. They had good customer service. They get an A.”

“Everything is working fine. The last time they were here, whatever they did worked, so there's nothing to worry about.”

“Santhoff Plumbing were on time. I thought they were reasonably priced. My initial thing was they came on Easter Sunday and I had a disaster. They were the only people I could find to come. Then they came back and did a– they were very good. We had a broken pipe that was leaking. I had to find somebody on Easter Sunday afternoon and we came into a waterfall in the house. They had to do a temporary fix so it was fine then they came back and replaced the pipe. I thought they were good both times. I'll give them an A.”

“Santhoff Plumbing came right out. The guy was able to do the work and he also took a lot at something else we had an issue with. He was able to get it done efficiently and quickly. It was great. We originally just wanted to have ice working in our refrigerator in the garage– a freezer in the garage. We needed plumbing hooked up to it. He said we could do it the expensive way or the moderate way and this is what both of them will take if you want to go this way and the price– he just laid it out. Just depends on how elaborate we wanted it to be. I'll give them an A.”

“I think Santhoff Plumbing is very knowledgeable at what they do. They're very prompt, and they come when you ask them to. They're just kind, fun, nice, and great at their work; they're people we just like to have around. We had to have pipes taken to the street, so we had to have tunneling done. I'd absolutely recommend them to a friend, and I'd absolutely grade them an A.”

“I've used Santhoff Plumbing a number of times since 2001. They were used by a contractor when we did an addition to the house, and we've had them do additional things since then. I've been pleased with the service. I find the father and son to be, in a way, old school about doing things right, following up, and being professional, so I keep using them. I recommend them to other people. I'll give them an A.”

“Santhoff Plumbing were very good. They were just very timely. They were really responsive. They were quick on the job and they saved me money. I had a faucet in the shower that wasn't working and it had to do with some type of compressor in it. Their customer service was great. I'll give them an A.”

“Santhoff Plumbing were very nice. They were very knowledgeable. I've only had them out once and my sink was leaking. I didn't know why and they knew exactly why. The problem was ten minutes to fix and it wasn't cheap but they did a good job. They told me up front so I could decide. They were an A.”

“Santhoff Plumbing were clean. They were neat. They were fast. They were personal and professional too. They reattached a sink for me back to the wall last time. They took it off then they reattached it and fixed toilets– maybe a sink. That took them a couple hours maybe. Their customer service was good.”

“Santhoff Plumbing is one of the best plumbing agencies in the city of Houston. I’ve worked with them several times. A shower was blocked underneath my house, and they went in with a camera and figured that out. They’re very knowledgeable, and they have the top customer service ever. I’d give them an A.”

“Santhoff Plumbing were here on time. They fixed the plumbing and did what they had to do. I've had two issues: one with the drain in my bathtub, and one with my kitchen sink. My kitchen sink required two different calls. Their customer service was very good. I would give them an A. We would use them again.”

“Santhoff Plumbing did a great job. Couple of good guys they sent– nice guys and they did great work. They installed a new natural gas line for me. They installed a new line from the gas meter into the laundry room for the gas dryer. They went through a wall to put a new gas line in the house. It took them about three hours. I'd give them an A.”

“Santhoff Plumbing was perfect. They were recommended to me by the management in my building. I had a metal mesh hose that broke and created a flood in my apartment. They came and were there the next day. They were efficient, neat, and personable. I had no problem. I would give them an A, and the next time I have an issue, they're the ones I'm calling.”

“Santhoff Plumbing did some work a while back. They came here to check on my plumbing. It's been a long time, but they did OK. I don't have any complaints. They did what they were supposed to do. I had some other stuff done after they left. I would recommend them to a friend. I'd give them an A. They did good.”

“I've used Santhoff Plumbing before. They're very courteous and very prompt. I don't have to wait all day long. The last thing I had them out to do was they repaired a leak under my sink. It didn't take them very long at all. Then they fixed something in my bathroom the second time they came. I'll give them an A.”

“Santhoff Plumbing is my plumber, and I like them. They always do a great job. I had a drain that I was worried was going to back up. They came and cleaned it out. They have really good customer service. They're very responsive and professional. I think the pricing is fair. I would recommend them. I would give them an A.”

“Santhoff Plumbing are responsive. They came very quickly. I had a leak in my ceiling and they came the same day to take care of it. Their customer service was very good. I'd recommend them to a friend. The only complaint I have is that I thought it was expensive. I'd give them an A.”

“I liked Santhoff Plumbing's service. Everything was done in a timely manner; it didn't take long. There was a slab leak, so they had to replace some of the plumbing and do some re-piping. Their customer service was very good. I'll give them an A. I have no complaints.”

“Santhoff Plumbing re-piped our house, basically. They did a few other odd jobs, so all in all, the whole thing was about four days. Their customer service was very good. I would definitely recommend them to a friend. They're an A.”

“Santhoff Plumbing are efficient and to the point. They will explain things to you. They changed the pilot light on the water heater. He was very nice. It was Mr. Santhoff that came out to the house. I'll grade them an A.”

“We had Santhoff Plumbing come out to do a sink in the bar area. Everything went great. They're good people. I'd definitely recommend them. They'd be an A.”