Pickett Plumbing, LP
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Pickett Plumbing, LP has received 4.8 out of 5 stars based on 335 customer surveys.
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8th year as a Best Pick Call
"Our mission is to provide unparalleled customer service performed by trained, licensed, experienced craftsmen and backed by the longest warranties in our area in a timely and courteous manner."

Walter Pickett | President
Company Information
Services Offered
Pickett Plumbing services and repairs a wide variety of plumbing equipment and brands. The company also offers trenchless sewer and drain repair and replacement, hydro-jetting, water treatment, residential fire sprinklers, and non-destructive ACE DuraFlo ePIPE pipe restoration.
Company History
The company was founded in 1989. Walter Pickett earned his Master Plumber license in 1967 and has 51 years of plumbing experience.
Distinctions
The Plumbing, Air Conditioning and Mechanical Contractors Association named Pickett Plumbing as Contractor of the Year in 2000. Company president Walter Pickett is a member of the Plumbing-Heating-Cooling Contractors Association and Quality Service Contractors. He served as president of PAMCA and the Associated Master Plumbers of Harris County, and he was also a founding member of Plumbers Success International.
Licenses
M-4975
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Bellaire, Houston

Compiled Score:

Pickett Plumbing, LP has received 4.8 out of 5 stars based on 335 customer surveys.
5
286
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8
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/18/2017

“They are wonderful. I found them through Best Pick Reports. They are great. Their follow-up is terrific. They get somebody out quicker than I can ever imagine. Their prices are affordable, and their customer service is just fantastic. The guys they send out are just fantastic. If I'm ever not home, they already know who I am, they know my address, and sometimes they try to send the same guy back. In the past, they’ve had to unstop some lines underground, and then I have some clogged up sinks, and I have this recurring problem simply because of the age of the house and the way the lines were set initially. One line in particular they have to come and unclog, and they’ve been helpful in giving us suggestions and recommendations on what we can do to prevent some of the problems we're having. I would grade the overall A+. I tell everybody about them.”

Review by
11/21/2017

“They are very good. I like them very much. They were excellent. They were clean. They are really good, and I'm going to have them do some more stuff, change out some dripping washers, but they were real good and polite. In the past, they had to change a flapper to the toilet, which I should have been able to do, but it was an off-brand. They had to order it. It wasn't just that easy, but I've have them come back and change out some washers that are a little drippy. I would grade the overall experience A+. Excellent people. I've already told my neighbors.”

Review by
11/21/2017

“Unfortunately, I can't say it was real positive. When they were out at my house, it was an accident, but they ended up tearing up my air intake for my air conditioner. It was an accident. They put their foot through it. Apart from that, what they did was basically minor. It was basically fixing a gas gauge—capped off a line. The work they did was fine, other than one of the guys accidentally tore off the air intake, but they did fix it. I had a gas leak in the gas line. I would grade the overall experience C.”

Review by
11/21/2017

“We’ve used them a couple of times. They’re pretty courteous. They’re quick, and they usually come out with a truck full of everything they need, so they won't have to turn around to get anything because everything is right there. They've done some plumbing stuff for us. We had some pipes—the second time they came, they actually looked at the electrical—he’s really qualified. They deserve an A.”

Review by
11/21/2017

“They're always good. They show up on time, they do the work they're supposed to, and they don't make any messes. They're good. I've been using them for years. Over the years, they’ve installed toilets, and they’ve repaired faulty drains. Twice I've even had them out here on holidays, and they've come late at night for leaks that are happening. They are very good. I would rate them A+.”

Review by
11/21/2017

“We've got VIP status with Pickett. It was a positive experience because they came out when we requested it. They got the problem fixed. They were explaining what they were doing as they went along, and they got it done. They came out to work on some plumbing issues in the old house we had and got it taken care of. They get an A+.”

Review by
11/21/2017

“It was positive because they had a difficult problem to solve a couple of times, and they didn't hesitate to come back out to fix the job after they had trouble fixing it the first time, and that was good for me. They were all truly nice guys that come out, so that's good. They put in a hot heater. Overall, they get an A+.”

Review by
11/21/2017

“I've used Pickett for years. Their work is very good. I really depend upon them when I need them. In the past, they put a reverse osmosis system under my sink. I had a leak in my attic, and it was in a pipe. At first they couldn't find it, but then they went back up and found it. I would grade the overall experience A.”

Review by
11/21/2017

“I had a good experience. They are a good plumbing company. When they say they’re going to be here at a certain time, they're here. They've done good work so far. Everything they've come over and done has been great. The plumbing in the attic had some pipes bust, and they come over and fixed them. I’d give them an A.”

Review by
11/21/2017

“I had a wonderful experience because it was Pickett, in general. In the past, I've had some plumbing problems, and I had a problem with my irrigation system, some kind of valve went out. They fixed that for me, and I've had very good experiences at all times. I would grade the overall experience A.”

Review by
11/21/2017

“They were able to fix the problem at the time. They fixed one of the toilets that wasn't working. I’d rate them A. I didn't have a problem, but I didn't like that they said they would charge a sum, and then it was so much more on something that didn't take no more than three minutes to fix.”

Review by
11/21/2017

“It was positive because they did the job. They did it quickly, and the price was good. I was remodeling, and the contractor screwed up the connection between the meter and the plumbing. It started leaking, and they came out and dug it up and fixed it. I would grade the overall experience A.”

Review by
11/21/2017

“They did a good job. It was positive because they were timely, cost-effective, and they communicated well. They did a multiple of things. They fixed our—we had a leak under our bathroom, and they fixed that and something else. I would grade the overall experience A.”

Review by
11/21/2017

“It was positive because they were very good. They've done a lot of work for me. They re-plumbed the whole house, done hot water heaters—a lot of work. I've used them for three years. They also replaced the piping in the home. I’d give them an A+.”

Review by
11/21/2017

“Everything was fine. No problems. I liked that the guy that came out was very organized and also professional as far as cleaning up and being detailed in what he had to do. They repaired a leak up in the attic. They get an A.”

Review by
11/21/2017

“I liked that they knew what they were doing, and they were very efficient. They did a lot of different stuff, including the lining of my pipes and some small jobs around the house. I would grade the overall experience A.”

Review by
11/21/2017

“I'm one of their VIP customers, and I don’t think of it as money wasted. Over the years, they’ve cleaned out plumbing, replaced things, little things mostly, but they've been here when I needed them. I’d give them an A+.”

Review by
11/21/2017

“It was positive because they came, they fixed it, and they were very nice and polite about it. They fixed both of my toilets. This is the first time I've used them. I’d rate them A+. I've already recommended them.”

Review by
11/21/2017

“They’re high, but they seem to do good work. They’ve done about $19,000 worth of plumbing work in the house and hooked the plumbing up to the sewer line. I replaced one line. They get an A+. There were no issues.”

Review by
11/21/2017

“It was a positive experience due to the service. In every room and throughout our entire house, they replaced and epoxied the pipes, installed the faucets, sinks and all sorts of things. I’d give them an A.”

Review by
11/21/2017

“I liked that they were friendly, on time, and did their work quickly. The first time, they replaced a water line, and the second time, they replaced a faucet. I would rate the overall experience A.”

Review by
11/21/2017

“They did a good job. I liked that they came when I needed them, they did a good job, they were clean, and did a nice job. They fixed some plumbing leaks we had. I’d give them an A.”

Review by
11/21/2017

“It was a positive experience because they did good work for a reasonable price and did it quickly. They repaired some plumbing. I would grade the overall experience A+.”

Review by
11/21/2017

“The experience was fine. The last time I had them, they replaced some water heaters. They have also done some drain and sewer work for me in the past. They get an A.”

Review by
11/21/2017

“It was positive because they were prompt, courteous, and did the work that we needed to get done. They worked on a broken pipe in our front yard. I’d grade them A.”

Review by
11/21/2017

“They were good. I liked them overall. They were honest and upfront with everything. They repaired a sewer line for me. I would grade the overall experience B+.”

Review by
11/21/2017

“I liked that they came when they said they would come, and they were affordable. They fixed leaky pipes under my sink. I would grade the overall experience A.”

Review by
11/21/2017

“It was positive because they seemed knowledgeable, and the prices were reasonable. They did a water heater for me. I would grade the overall experience A.”

Review by
11/21/2017

“They just did the job, and they did it right. Any concerns that I had, they addressed them properly. They did a water heater for me. I'd give them an A+.”

Review by
11/21/2017

“I don't remember anything bad. In the past, they’ve done plumbing repair, and they fixed a faucet out by our pool. I’d give them an A.”

Review by
11/21/2017

“It was good, and it was good because they got the job done. They did plumbing work for me. I would grade the overall experience A.”

Review by
11/21/2017

“It was positive because they were professional. They replaced the entire plumbing for me. I would grade the overall experience A+.”

Review by
11/21/2017

“It was positive because they were on time and fixed the problem. They fixed a leaky pipe for me. They’re A+.”

Review by
11/21/2017

“It was positive. We've used them a few times. They’ve done toilet and sink stuff for us before. They’re A+.”

Review by
11/21/2017

“They're fine. It was positive because of the communication. They repaired some plumbing. They get an A.”

Review by
11/21/2017

“We would call them again. They did sink work for us. I’d give them a B.”

Review by
11/21/2017

“They did some work on our toilets and fixed them. They get an A.”

Review by
11/21/2017

“The guy engineered everything out just fine. I’d rate them A.”

Review by
11/21/2017

“I would grade the overall experience A+.”

Review by
08/16/2017

“I liked that they were fast. They were reasonably priced. We had them to replace toilets. They repaired our water main. I would grade the overall experience A.”

Review by
08/16/2017

“I liked that they showed up on time, friendly service and they fixed our problem the first time they came out. We had them do several things for us. We had them do a gas inspection of our home. We even had them clear out a toilet. I would grade them A+.”

Review by
11/15/2016

“I  called them on several occasions to do some plumbing work for me. I ended up having some remodeling done, and they found some pipes that needed work. So I called Pickett Plumbing, they came out quickly, and did the job. So it was a good experience. I'd grade them as an A+.”

Review by
11/15/2016

“They did fine. I had a leak under the kitchen sink. I'd give the overall experience an A. The price was a little high for the amount of work that was done, at least in my way of thinking. Then again, I don't get much plumbing work so I don't actually know what prices are, but it did seem a little steep.”

Review by
11/15/2016

“They've  done lots of work for us over the years. Anytime they've done any work for us, it's been a very positive experience. I'd give them an A+ on everything.”

Review by
11/15/2016

“They did plumbing work. They were great. They deserve an A; they were very good. I had no complaints at all. I don't know if they could've done any better.”

Review by
11/15/2016

“They  did a pipe replacement. They did really good and they were finished on time. I'd give the experience an A+.”

Review by
11/15/2016

“They're  very good people. I'd give the overall experience an A+. I actually have recommended them several times.”

Review by
11/15/2016

“They were fine. They fixed a dishwasher gasket. I'd give the overall experience a B. They were fine with their punctuality.”

Review by
11/15/2016

“I've used them several times and I've been very happy every time. However, the very last time somebody came out, I wasn't particularly happy with that guy. Overall, I'd give them a B.”

Review by
11/15/2016

“They ran a gas line for my dryer. They  did a great job. They did excellent work and I had no complaints. After I got here, I looked at the work and it all looked good to me. I've always recommended them.”

Review by
11/15/2016

“I'm really disappointed in it. I've had them for years. I've thought of calling them, but they've been back and I've spent thousands with them. I've always been pleased and this is the first time. It was a faucet in the kitchen and they replaced something they had put in years ago that was wonderful, it was a cheap thing. It's always leaked, it's leaking right now, and I have to put something under it to catch the water. Then they put a hole out in the garage carport. They put another one there cause it was leaking. It still leaks. I'm really very disappointed in it. I'd never recommend them at all. I'm very disappointed in them. I never will have them again. I cannot believe it. I've had them forever and I don't know what happened to them. I really believe they were really good and I really believe they got too big.”

Review by
11/15/2016

“I'd give the overall experience an A+.”

Review by
11/15/2016

“They were doing plumbing work for me. I'd give them an A.”

Review by
11/15/2016

“They did some plumbing work. I'd give them a B overall.”

Review by
11/15/2016

“I'd give them an A+. They were doing plumbing work.”

Review by
11/15/2016

“They did plumbing work. I'd give them an A+ rating.”

Review by
11/15/2016

“They did plumbing work for me. I'd give them an A.”

Review by
11/15/2016

“They were doing plumbing work. I'd give the experience an A+.”

Review by
11/15/2016

“We  had a leak in the ceiling. Overall, I'd give it a double A+.”

Review by
11/15/2016

“They put a toilet in. They did medium work and I would recommend them.”

Review by
11/15/2016

“They did some plumbing work. They're very courteous. They do A+ work.”

Review by
11/15/2016

“They did plumbing work for me. Overall, I'd give them an A rating.”

Review by
11/15/2016

“I had them out a couple of times. The last time, they did some plumbing work. They earned an A+.”

Review by
11/15/2016

“They earned an A+. They did some extensive stuff, like hot water tanks and hot water softener.”

Review by
11/15/2016

“They were very on top of their game, they were very good. I'd give my overall experience an A.”

Review by
11/15/2016

“It was plumbing work. I'd give the overall experience an A+ grade. My only concern with them was the quote.”

Review by
11/15/2016

“We've had them do so much. It's usually plumbing work. I'd give them an A. We've recommended them before.”

Review by
11/15/2016

“They were very good. I would recommend them. In fact, my daughter recommended them to us.”

Review by
11/15/2016

“They  do all of my plumbing. They deserve an A+ grade. I recommend them all of the time.”

Review by
11/15/2016

“They did some plumbing work for us. I'd give the overall experience an A.”

Review by
11/15/2016

“I'd give the overall experience an A rating.”

Review by
11/14/2016

“I  was pleased with the job. It was excellent work, no complaints and I'd recommend them.”

Review by
11/14/2016

“There  was a leak and they came and took care of it. They were quick coming in. They’re an A+ company. We've recommended them all along.”

Review by
11/14/2016

“We found out that the plumbing was not installed properly when our house was built many, many years ago. They fixed it, but I thought it was very expensive. We have a second bathroom that needs to be done and I put it off because of the expense. The gentleman was very nice. I appreciate him putting the covers over his shoes, that was very nice. The gifts that he left were also nice. I'd give the overall experience a B. I didn't have any problems aside from the price. I would definitely call them back.”

Review by
11/14/2016

“They  repiped our house. They were fast and cleaned up after themselves. I'd give the overall experience an A+.”

Review by
11/14/2016

“They came out and they helped me look at my sink, I believe. I thought they were pretty honest and efficient when they came. I'd give them an A.”

Review by
11/14/2016

“They came to check on our leak under my kitchen sink. They were very helpful. They gave me information on where they recommended I buy a new faucet; they recommended some specific brands. I have used them before and they've always been good. I'd give the experience an A.”

Review by
12/28/2015

“I thought they resolved the issue in a reasonable amount of time. We had a leak in one of our pipes, I would grade them an A.”

Review by
12/23/2015

“They were professional and on time that's what I can say, I have no more time. I can only say they were professional and on time.”

Review by
12/23/2015

“They did a great job. My wife was the one that handled it all and everything was fine. I don’t remember what they did.”

Review by
12/23/2015

“We’ve been using Pickett plumbing since I don’t know how long, a long time, 10 to 15 years. They've done a good job for us.”

Review by
12/23/2015

“I can't complain they did what they were here to do. They unplugged the toilet. I would grade them an A, because we don't have any complaints other than the fact that plumbing is getting way too expensive.”

Review by
12/23/2015

“They’re prompt, their efficient and their cost effective. The work has varied, they replaced water heaters, fixed leaks and having our piping redone on our house, they've cleaned out drains. I would grade them an A.”

Review by
12/23/2015

“They’re local. I had them do plumbing work on a toilet. The last recent work they did was installing a hot water heater. They’re kind of expensive. I would say they’re excellent.”

Review by
12/23/2015

“They just did the work as they promised. I chose them over a different company because there were only two companies in Houston that did the work. They sandblasted the inside of the pipes and lined it with epoxy. There were only two companies in Houston at the time that did that. I’d give them an A.”

Review by
12/23/2015

“They’re good. They were very neat. They were timely and I think they just did good work. I had a new toilet installed and checked for leaks. They checked the sewer and drain and everything was OK. I’d give them an A.”

Review by
12/23/2015

“They’re fast in terms of getting out to the house. I chose them over a different company because of a recommendation. They just do general plumbing and pipe work. They have not done any drain or sewer work for me. I’d give them a B because of their price and unless you advocate for yourself you could end up paying more than what you should be paying. If it was not for the price I would give them an A. I think sometimes if you’re passive you could be charged a ton more than what the job is worth.”

Review by
12/23/2015

“I stay with them because they’re the best. They show up when they’re supposed to. They do what they’re supposed to and if they don’t get it right and something happens they come back and they do it again, no questions asked. They've done some pretty extensive work for me. The biggest one was when they redid the plumbing for the garage so I could put some more washers in there. That was a big job. The next one was new plumbing in the kitchen because I had bought 2 new dishwashing machines. I like to have 2 of everything so in case something breaks I’ve still got something to work with. One time something was stuck and I’ll never forget it. It was Saturday night. I called over there and they were closed and the guy that was working knew me real well. He’s not there anymore. He came over here and brought his buddy and they fixed it for me for the regular price. Nobody can top that. They get A++ from me. I was sad to hear that my favorite 2 left. Whenever I call I would always ask for them. I’ve been with the company 15 years or more and they’re great. They just keep getting better all the time, if that’s possible. I feel very comfortable when somebody from their company is out there working on some while I working on something in here. I know they’re going to do the job right and I know they’re going to do the job in about the length of time they say it’s going to take. I know that when they get through it’s going to be wonderful and it’s going to work and I don’t have to fix anything. That’s worth it for me because I can’t fix it. Mr. Pickett is a wonderful, wonderful, wonderful guy and that’s the way he runs his company too. Everything is roses. Everything is good. Everything is positive and that’s hard to find in a company.”

Review by
12/23/2015

“The experience was good all the way through. I like their reliability, promptness, and cleanliness. They don’t have to come back a second time—they fix it the first time. They help me with anything that has to do with water. They’ve helped with drainage and sewer for the line that goes down into the street. I chose them over a different company because they were recommended when we moved into this house 20 years ago.”

Review by
12/23/2015

“We were satisfied with the work that they did and we would patronize their business again.”

Review by
12/23/2015

“They were timely and did good work of unclogging a pipe. I would give them an A.”

Review by
12/23/2015

“It was fine. I’d give them an A.”

Review by
12/21/2015

“I remember them. I’d give them an A.”

Review by
12/21/2015

“It was great. I’m satisfied. I’d give them an A.”

Review by
12/21/2015

“I’d give them an A. I’m driving and this is not a good time.”

Review by
12/21/2015

“They were fine. I think the service was OK. My husband was here so I can't give them a grade.”

Review by
12/21/2015

“I like them because I think they’re honest. They did minor drain and sewer work for me. My sink was plugged. My toilet was plugged and wouldn’t drain. They went and took my drain pipe and cleaned it out. I chose them over a different company because they were a recommendation, a referral from someone. I’d give them an A.”

Review by
12/21/2015

“They’re great. I love them. Every time they’ve come they’ve done a great job. They’re really good and we’ve used them a lot. I liked that they always do a good job. They come when we call them. They have a VIP program where we pay $95 a month and then they apply that toward my bill. I like that because it gives me a little savings account with them and if one is a VIP, they come to that one first. They come to me that day. They’re clean. They wear their little booties inside. They always fix everything perfect. I’ve never had any trouble with them. They’re wonderful. I like everything about them. They’ve worked on my sink, my shower, my hot water heater, and all of my toilets. They’ve put in toilets and taken toilets out. I’d give them an A.”

Review by
12/21/2015

“The guys were very knowledgeable. The men who came and work on the building knew how to fix it. It is a very old building and they thought outside the box and that was very important for my particular situation. Over the time that I have been here they replaced a toilet into a system that was difficult. A lot of it was deteriorated because of the age of the building so they replaced the toilet. They cleaned out sewer line. They went down into the sewer line. That really helped me a lot. One of the gentleman showed me a picture of what was happening down in the sewer line so it allowed me the opportunity to take care of it on my own. It was very helpful. I’d give them an A+.”

Review by
12/21/2015

“They’ve always been good. They have come at weird times when I have needed them and emergency times. Overall, they've done a good job. Two times I’ve had leaks coming through ceilings and they worked on those and repaired those and other plugged drains. It was primarily that. They changed out faucets for me. The only sewer work they've done is just unplugging drains that were going to the sewer. I’ve been with them for a long, long time. I just liked what I heard about them so I checked them out and decided to call them and I have ended up with some nice plumbers and like working with them. I’d give them an A.”

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