Pickett Plumbing, LP
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 384 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
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Compiled Score: star star star star star
Pickett Plumbing, LP has received 5 out of 5 stars (A-rating) based on 384 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Our mission is to provide unparalleled customer service performed by trained, licensed, experienced craftsmen and backed by the longest warranties in our area in a timely and courteous manner."

Walter Pickett | President
Company Information
Services Offered
Pickett Plumbing services and repairs a wide variety of plumbing equipment and brands. The company also offers trenchless sewer and drain repair and replacement, hydro-jetting, water treatment, residential fire sprinklers, and non-destructive ACE DuraFlo ePIPE pipe restoration.
Company History
The company was founded in 1989. Walter Pickett earned his Master Plumber license in 1967 and has 51 years of plumbing experience.
Distinctions
The Plumbing, Air Conditioning and Mechanical Contractors Association named Pickett Plumbing as Contractor of the Year in 2000. Company president Walter Pickett is a member of the Plumbing-Heating-Cooling Contractors Association and Quality Service Contractors. He served as president of PAMCA and the Associated Master Plumbers of Harris County, and he was also a founding member of Plumbers Success International.
Licenses
M-4975
Areas Served
Cypress, Katy, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They are very good. I like them very much. They were excellent. They were clean. They are really good, and I'm going to have them do some more stuff, change out some dripping washers, but they were real good and polite. In the past, they had to change a flapper to the toilet, which I should have been able to do, but it was an off-brand. They had to order it. It wasn't just that easy, but I've have them come back and change out some washers that are a little drippy. I would grade the overall experience A+. Excellent people. I've already told my neighbors.”

“I had a good experience. They are a good plumbing company. When they say they're going to be here at a certain time, they're here. They've done good work so far. Everything they've come over and done has been great. The plumbing in the attic had some pipes bust, and they come over and fixed them. I'd give them an A.”

“I had a wonderful experience because it was Pickett, in general. In the past, I've had some plumbing problems, and I had a problem with my irrigation system, some kind of valve went out. They fixed that for me, and I've had very good experiences at all times. I would grade the overall experience A.”

“It was positive because they had a difficult problem to solve a couple of times, and they didn't hesitate to come back out to fix the job after they had trouble fixing it the first time, and that was good for me. They were all truly nice guys that come out, so that's good. They put in a hot heater. Overall, they get an A+.”

“It was positive because they were very good. They've done a lot of work for me. They re-plumbed the whole house, done hot water heaters—a lot of work. I've used them for three years. They also replaced the piping in the home. I'd give them an A+.”

“It was positive. We've used them a few times. They've done toilet and sink stuff for us before. They're A+.”

“I liked that they showed up on time, friendly service and they fixed our problem the first time they came out. We had them do several things for us. We had them do a gas inspection of our home. We even had them clear out a toilet. I would grade them A+.”

“It was positive because they were on time and fixed the problem. They fixed a leaky pipe for me. They're A+.”

“It was positive because they were professional. They replaced the entire plumbing for me. I would grade the overall experience A+.”

“I would grade the overall experience A+.”

“It was positive because they came, they fixed it, and they were very nice and polite about it. They fixed both of my toilets. This is the first time I've used them. I'd rate them A+. I've already recommended them.”

“They just did the job, and they did it right. Any concerns that I had, they addressed them properly. They did a water heater for me. I'd give them an A+.”

“We've got VIP status with Pickett. It was a positive experience because they came out when we requested it. They got the problem fixed. They were explaining what they were doing as they went along, and they got it done. They came out to work on some plumbing issues in the old house we had and got it taken care of. They get an A+.”

“They're always good. They show up on time, they do the work they're supposed to, and they don't make any messes. They're good. I've been using them for years. Over the years, they've installed toilets, and they've repaired faulty drains. Twice I've even had them out here on holidays, and they've come late at night for leaks that are happening. They are very good. I would rate them A+.”

“I don't remember anything bad. In the past, they've done plumbing repair, and they fixed a faucet out by our pool. I'd give them an A.”

“Everything was fine. No problems. I liked that the guy that came out was very organized and also professional as far as cleaning up and being detailed in what he had to do. They repaired a leak up in the attic. They get an A.”

“I liked that they were friendly, on time, and did their work quickly. The first time, they replaced a water line, and the second time, they replaced a faucet. I would rate the overall experience A.”

“The experience was fine. The last time I had them, they replaced some water heaters. They have also done some drain and sewer work for me in the past. They get an A.”

“I've used Pickett for years. Their work is very good. I really depend upon them when I need them. In the past, they put a reverse osmosis system under my sink. I had a leak in my attic, and it was in a pipe. At first they couldn't find it, but then they went back up and found it. I would grade the overall experience A.”

“They did some work on our toilets and fixed them. They get an A.”

“They're fine. It was positive because of the communication. They repaired some plumbing. They get an A.”

“I liked that they knew what they were doing, and they were very efficient. They did a lot of different stuff, including the lining of my pipes and some small jobs around the house. I would grade the overall experience A.”

“It was a positive experience due to the service. In every room and throughout our entire house, they replaced and epoxied the pipes, installed the faucets, sinks and all sorts of things. I'd give them an A.”

“The guy engineered everything out just fine. I'd rate them A.”

“They did a good job. I liked that they came when I needed them, they did a good job, they were clean, and did a nice job. They fixed some plumbing leaks we had. I'd give them an A.”

“It was good, and it was good because they got the job done. They did plumbing work for me. I would grade the overall experience A.”

“It was positive because they were prompt, courteous, and did the work that we needed to get done. They worked on a broken pipe in our front yard. I'd grade them A.”

“We've used them a couple of times. They're pretty courteous. They're quick, and they usually come out with a truck full of everything they need, so they won't have to turn around to get anything because everything is right there. They've done some plumbing stuff for us. We had some pipes—the second time they came, they actually looked at the electrical—he's really qualified. They deserve an A.”

“I'm one of their VIP customers, and I don't think of it as money wasted. Over the years, they've cleaned out plumbing, replaced things, little things mostly, but they've been here when I needed them. I'd give them an A+.”

“There was a leak, and they came and took care of it. They were quick. I'd give my overall experience with them an A+. We've recommended them all along.”

“I've called them on several occasions for plumbing work. Recently, I had some remodeling done, and they found some pipes that needed work. So I called Pickett Plumbing, and they came out quickly and did the job. They earned an A+.”

“They did a pipe replacement. They did a really good job, and they were finished on time. I'd grade them as an A+.”

“They came to check on our leak under my kitchen sink. They were very helpful. They gave me recommendations. I used them before, and they've always been good. They get an A from me.”

“They do all of my plumbing. I'd give them an A+ rating.”

“They did plumbing work. I'd give them an A+ rating.”

“They did some plumbing work. They're very courteous. They do A+ work.”

“They were doing plumbing work. I'd give the experience an A+.”

“We had a leak in the ceiling. Overall, I'd give it a double A+.”

“I'd give them an A+. They were doing plumbing work.”

“I had them out a couple of times. The last time, they did some plumbing work. They earned an A+.”

“They earned an A+. They did some extensive stuff, like hot water tanks and hot water softener.”

“They came out and they helped me look at my sink, I believe. I thought they were pretty honest and efficient when they came. I'd give them an A.”

“They did some plumbing work for us. I'd give the overall experience an A.”

“They did plumbing work. They were great. They deserve an A; they were very good. I had no complaints at all. I don't know if they could've done any better.”

“They did plumbing work for me. Overall, I'd give them an A rating.”

“We've had them do so much. It's usually plumbing work. I'd give them an A. We've recommended them before.”

“They were doing plumbing work for me. I'd give them an A.”

“They did plumbing work for me. I'd give them an A.”

“Pickett Plumbing did a great job. They were on time, they were professional, and they got the job done, which is the most important thing. They were replacing a gas pipe. I chose them because they were in the Best Pick Reports. I'd give them an A.”

“The guy that came out was knowledgeable and did good work. The last thing they did was change out the vent pipe on the water heater. I used them a couple times. I'd give them the best grade.”

“I called Pickett Plumbing, and the two gentlemen that came were very, very helpful. I didn't know how to do it, and the young gentleman volunteered to help me. I really appreciated that. After they did their work and saw what I needed, they didn't mind helping me too. They were very nice gentlemen. I had a water pipe that was leaking, and I called them to come fix it for me. They did more than I asked for; I really appreciate them. I would give them an A+ rating because they're really nice.”

“It's been a while, but Pickett Plumbing did work for me. It was fine. They fixed it the first time around, and I didn't have to worry about it anymore. My sink was clogged up, so they cleaned that out. I'd give them an A+.”

“It was a year ago. It was great. They're very professional and clean, and they did a good job. They installed new faucets and a toilet. We had some remodeling done. I chose them because I'd used them before. It's an A from me.”

“The product that they had worked; I now have good water pressure and hot water. They cut off the flow in all the pipes in the house in order to get them cleaned up and sealed off to hopefully prevent another pipe leak. I chose them because they were recommended to me by my regular plumber. I'd give them an A.”

“When I had them out here, it was because the faucet in the master bedroom bath was trickling. There wasn't much volume coming through it, and they cleaned out the faucet with compressed air and got it to flow well. I was satisfied with their work. I'd give them an A.”

“It was fine. They unclogged a drain upstairs in my bathroom, and that was about it. The fellow was a nice guy. They get an A from me.”

“It was good.”

“They installed a toilet for us. They did a real thorough job and cleaned up very nicely. I'd give them an A.”

“They took care of the job as necessary and gave me advice on a future job I was interested in doing. They actually talked me out of having something done that I thought I needed done. They said, 'You only need to do this.' There were no attempts to sell me up. I had a blockage in a pipe that was causing just a trickle of water to come out. I was concerned that something more grave was wrong with the pipe and that it needed to be replaced. There was some stuff I needed done in the bathroom because I was having trouble with the shower, and he said, 'No, I think all you need is to replace the pipe coming out and the showerhead.' When I get that done, I'm going to call Pickett Plumbing to do that. I'd give them an A.”

“They're very good. They responded quickly, and they did a very good job. They've been there a few times for various things over several years. They've done a good job. I'd give them an A.”

“Pickett Plumbing was excellent. They organized a time to come out, diagnosed the problem, and executed the job very quickly. It was all done within half a day, and it was a complex job. I was quite impressed, and I'd use them again. They did a very good job.”

“The technician was very patient. He explained everything to me, and he was very personable—I liked that. I had a shower leak, and I liked that they got somebody out the next day. It was awesome. I'd say they definitely get an A.”

“Pickett Plumbing was very professional and came out right away to give me a quote. I recommend them highly, and some coworkers have used them. I'd give them an A+ for sure.”

“I've been very pleased. They did a great job. They're very efficient and clean. It's an A—I've referred them to several people.”

“Pickett has done a lot of work for me, and I would recommend them highly. In the fall, we were changing some countertops and faucets, and they removed the old faucets. Also, we bought some new commodes, and they installed those. We also had a commode that was stopped up, and they dealt with that. The workers are competent and very pleasant, and they come on time. I'd rate them as excellent.”

“I've been using them for a few years. The last time they serviced me was on a weekend when we had a toilet that wouldn't work properly, and it was taken care of within hours of me calling. It was one of the family members that came to my house; he had his son with him, and I think that it's really nice to know it's a family operation. I like their honesty, and you feel like you're getting what you want. They are very respectful of my home when they enter, and they always clean up well after their services. I'd give them an A+ grade.”

“Pickett Plumbing did a fine job. They told me how much it was going to be, and it was that much. They told me how long they were going to be in the house, and they finished on time. They had some follow-up things to do, which they did within the time that they gave, and everything has worked perfectly since then. They blew out all of my pipes, cleaned them out, and coated the interior. It was a big job. I would give them an A rating. They did exactly what they said they were going to do.”

“Pickett Plumbing was able to help me with my plumbing. They did the work I wanted, and they did it pretty well. It was very easy to set up an appointment with them. There was only one technician, and he was excellent. This was my first time using them, and based on my experience, I would definitely contact them in the future if the need arose. They deserve an A.”

“They were on time—when they said they were going to be here—they took care of business, and they got me up and running. I needed their services because I had a lot of rusted pieces throughout my plumbing upstairs in the attic, and I had to replace it with regular PVC. I needed to have it all done. I chose Pickett because I was referred by someone else. He was familiar with the piping system, and he told us about them. When everything was totally done, their cleanup was fine, and everything was taken care of. I have no complaints—I'd give them an A+.”

“What I liked about Pickett Plumbing's service was they were quick. I had two hot water heaters replaced. This was my first time using their service, and I think I would use them again. I would give them an A+ grade, and I would recommend them.”

“Pickett Plumbing solved the pipe problem in my bathroom, and they did a great job. I was very satisfied. I chose them because one of my neighbors used them before, and they recommended Pickett to us. We called a couple of companies, and they were the only one that we wanted to go with. They were pretty good. They're an A+.”

“They got the job done, and they were nice. I chose them because we were referred to them. They hooked a sink back up, and we got a new icemaker put in. There was something wrong with the gas, and they fixed that as well. They were good, efficient, and nice. I would rate them an A+.”

“They're quick and reliable, and they showed me their prices up ahead of time. They come in and do everything until it's completed. I had a foundation leak, and they were able to fix that quickly for me. I would give them an A+ grade all the way across the board.”

“Pickett Plumbing did a good job, and they were professional, so I'd have no problem recommending them. I had a hot water heater that kind of got too old and died on me, and they did an installation for me. If I needed some additional work, I would absolutely use them. I initially found out about their service in Best Pick Reports. I would give them an A+. I thought they did a good job.”

“I was very pleased with the work. The representative from Pickett Plumbing was very good—I believe his name was Brian, and he was very, very good. They fixed leaks on a hot water heater, and then they installed a garbage disposal. I would definitely use them again. I chose them because I had heard that they were reliable people to ask, and I found that to be the case. I would give them an A+ rating.”

“They were great. We had a broken pipe in a bathroom. The plumber that came out was very knowledgeable, he came out to the house fast, and he was able to fix it rather quickly. He was receptive to any questions or concerns I had, and there was no need for any type of follow-up services. They're the type of company I'd use again. They're an A+.”

“Pickett Plumbing was prompt, they were on time, and they were clean. The reason I needed their services was that my hot water heater needed to be fixed. Everything is working well for me. I chose them because I knew someone that had worked there at one time, and I liked them. I thought they were honest and ethical. I would consider them an A+.”

“I've used them probably three or four times. What made their services so good for me was that they were on time and did quality work. They put up a drainpipe in my house. They absolutely clean up well after their services; I find them to be very respectful of my home. They deserve an A+.”

“They did really good work. They've always been here on time, and they did what I asked them to do—they've been very good. I've used their service for probably about two years. Last time they came, they put in a hot water heater, a water softener, and a water purifier for me. I chose them because I trust them. I've already had other homeowners call me, and I told them they were very, very good. They get an A+.”

“Pickett Plumbing was polite. They got in and got out, they cleaned up behind themselves, and they put down stuff to prevent damage to the floor, carpet, and walls. The technicians were very nice, and they completed the job in a reasonable amount of time. I would give them an A+ rating.”

“I thought that Pickett Plumbing did a fine job, and I'm very happy. They came when they said, they did what they said, and they were through by the time they told me they would be. I have no complaints. They relined and coated the inside of my pipes—that was a three-day or two-and-a-half-day job. They get an A+.”

“Pickett installed a water softener. They were on time, and they did what they said they were going to do for the money they quoted me—A+.”

“Pickett Plumbing repiped our whole house, and they did it cleanly, efficiently, and permanently. I heard about them because we had a friend who they had done it for; it was through word-of-mouth. I would definitely give them an A+ grade.”

“I would recommend Pickett Plumbing 100 percent. The whole experience was great. These guys were so competent and so quick and efficient. They were right on time, they were kind—I would give them 100 percent. They installed a new water heater for me, and they fixed some pipes under the house. They absolutely cleaned up after themselves. I'd give them an A+ grade on everything. They were really great.”

“I liked the way they handled everything. They're very professional and forthcoming about costs and that kind of thing. I would definitely refer them to other people. I would grade them A+.”

“They knew what they were doing. I had a problem with some fixture in my shower, and they had to order special parts. The water was taking forever to fill the tub, so he found out that something had built up in the tub because the original installer put the wrong part in the tub. They finished the work in a reasonable time, and the cleanup was OK. I would definitely recommend them. They're A+.”

“The reason I needed Pickett Plumbing's services was that they discovered a broken pipe, and they repaired it. I would give them an A grade. Everything turned out well with them.”

“I had a very good experience with them. They did a plumbing repair for me.”

“We had a leak, and Pickett Plumbing did great. We will definitely use them again.”

“We've been using Pickett Plumbing for years, and the quality of their work is always top grade. They put in bars and a raised toilet seat for my mother, who recently had an injury, and the work was fabulous. They're pleasant, reliable, and honest—I've already recommended them to folks. I'd give them an A+.”

“I thought Pickett Plumbing did a very good job. We needed them to put in a new wax ring in a toilet. Their attention to detail was top-notch, and the cleanup was perfect. They were very friendly and down to earth, and they made everything very clear and straightforward. They deserve an A+.”

“Everything went OK. We would highly recommend them. They were very punctual; when they told us they would be there, they were very prompt. The guys were extremely careful with the walls and the flooring to make sure there was no damage, and we just thought they took a lot of care and attention. They were putting the ePIPE system into the home. They completely redid the piping and put the epoxy coating in the piping, and they also replaced the hot water heater. We didn't want to do a complete demo and pull the old pipes and put new pipes in, so that's why we decided on Pickett. We also checked on several homes in our neighborhood that had used them, and they were also happy. They deserve an A+.”

“I'd recommend them to anybody. I really like that lining they put in the pipes. That is fantastic. The man that came out here and talked to me about it was outstanding. As far as the men that came out here and did the work, I didn't get to see them or talk to them, but I understand that they did a pretty good job, treated my wife really good, took care of my house, and were really neat. I would give them an A.”

“I have used Picket Plumbing, and I was very happy with them. They replaced my water heater and did some work on my bathroom shower. The technicians respected my property, and they cleaned up well afterward. I was very happy. I think they were in the Best Pick Reports book. I think they're excellent.”

“They did a fantastic job, and they responded to me right away. I had a valve for the water coming into the building that was stuck; I couldn't get it loose. We had some roofers putting a new roof on, and they tapped into one of the lines in the roof, so they handled closing the water lines and repairing the line in the roof so the roofers could complete the job. They get an A+.”

“Pickett Plumbing was excellent. I had a big plumbing job done where they resurfaced the inside of all my plumbing pipes with epoxy. It was very good customer service and very good quality work. They did a good job cleaning up after themselves. I'd give them an A.”

“They coated the inside of the pipe. It was fantastic. They had a great crew here, and everything turned out great. It was positive in every regard—their attitude, their work ethic. They were really good guys. There were three of them here, and they were fantastic workers—had a good attitude, were easy to get along with, and had a heck of a work ethic. I haven't had to call them back about anything since then. I'll give them an A.”

“There was some plumbing problem with our pool. When the pool equipment was put in, the plumbing wasn't right. Pickett was the company that came out and corrected it. Everything with them was excellent. We will have them back; we've had them in the past, and we will have them again in the future. They're reliable, reasonable, good people, and they say it the way it is. They're just an all-around good service. I would give them an A.”

“It was a great experience. I'd highly recommend Pickett to anyone. I've had several jobs done, but the big one was when they relined my water pipes. It was a great crew—friendly people. The project stretched over four or five days, but they were just good people to work with. They get an A.”

“Everything went smoothly. They tested everything, it was all done accurately, and they didn't skip a step. When they did find things, they corrected it. They found a leak and went ahead and did the epoxy coating. When they went through all the steps, they found more that would be coming up. We didn't want to have that issue again, so we just had the whole thing done. They looked at all of it, and they fixed it. They were excellent—an A.”