Atlas Plumbing Company
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Atlas Plumbing Company has received 4.7 out of 5 stars based on 134 customer surveys conducted through GuildQuality.
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9th year as a Best Pick Call
"Our customers will always be the most important people in our business, and we promise them 100 percent satisfaction with our work. That's why our motto is 'Trust the best for the best plumbing service by the cleanest plumbers in town.' Most of our staff have been with us for over 20 years, and some for over 30 years."

Max "Sonny" Friedman | President
Company Information
Services Offered
Atlas Plumbing Company services, sells, and replaces plumbing fixtures, faucets, garbage disposals, instant hot water dispensers, and tank-type and tankless gas and electric water heaters and offers video camera service, electronic leak detection, and water, gas, and sewer line repair and replacement. Atlas installs tankless water heaters and repairs water or drain line leaks under slab foundations as its specialties.
Company History
The family-owned-and-operated company was founded in 1932.
Distinctions
Atlas is a member of the Plumbing-Heating-Cooling Contractors Association's Quality Service Contractors Group.
Employee Information
All employees undergo drug testing and background checks.
Additional Information
Atlas Plumbing Company offers and services high-efficiency faucets, toilets, and tankless water heaters.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
11311 Harry Hines Boulevard Suite 505
Dallas, TX 75229
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
M-5218

Compiled Score:

Atlas Plumbing Company has received 4.7 out of 5 stars based on 134 customer surveys conducted through GuildQuality.
5
113
4
14
3
3
2
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2019

“I would like to recognize the owner's son for his exceptional service.”

Review by
09/11/2019

“Everything was perfect!”

Review by
09/06/2019

No review comments provided

Review by
08/24/2019

No review comments provided

Review by
08/21/2019

“I don't remember any names.”

Review by
08/21/2019

“They did a good job!”

Review by
08/21/2019

“I would like to recognize one of the owners. I talked to him, and he was the one that came to our home. He was an expert salesman, just outstanding.”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
07/23/2019

“I would like to recognize the plumber for his exceptional service. He was amazing; really helpful and kind.”

Review by
07/23/2019

“I was most satisfied with the customer service.”

Review by
07/23/2019

No review comments provided

Review by
07/23/2019

“I would like to recognize Sonny and Ben for their exceptional service.”

Review by
07/23/2019

“I would like to recognize the plumber for his exceptional service. He was wonderful!”

Review by
06/18/2019

“I would like to recognize Ben, Sonny, Eddie, and Hosea for their exceptional service.”

Review by
06/14/2019

“I was most satisfied with their courtesy and cleanliness.”

Review by
06/12/2019

“Atlas Plumbing & Heating Co Inc has met/exceeded my expectations in regards to timeliness and responsiveness.”

Review by
06/11/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

“I would like to recognize Eddie for his exceptional service from Atlas Plumbing & Heating Co Inc.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

“I was most satisfied with the quality of work.”

Review by
06/10/2019

“I was most satisfied that the overall job was done well, and they answered all of my questions.”

Review by
06/10/2019

“Atlas Plumbing & Heating Co Inc met or exceeded my expectations. They were prompt. They came when they were suppose to. They do their job well.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

“I was very dissatisfied with my service. The service technician was awful.”

Review by
06/19/2018

No review comments provided

Review by
06/15/2018

“They fixed my dishwasher, they replaced the faucets in my bathroom and my shower faucet, and they replaced my kitchen sink at one point too.”

Review by
06/15/2018

“They did a relatively simple job but it was done quickly and efficiently. I was most satisfied that they came on time and were fast. Everything was working properly when they left.”

Review by
06/11/2018

“I was satisfied with their quality of work, timeliness, and their professionalism was impressive.”

Review by
06/05/2018

“I was satisfied with all areas.”

Review by
06/05/2018

“It was all what I expected. Everything was great.”

Review by
06/05/2018

“He was rapid and knowledgeable. He had 3 things He did them all well.”

Review by
06/05/2018

No review comments provided

Review by
06/01/2018

“I was most satisfied with the quality of work.”

Review by
06/01/2018

“Everybody that worked on my project was terrific.”

Review by
06/01/2018

“They rock, the quality of the work and their expertise. Expertise was number one, they know what they're doing and that's hard to find”

Review by
06/01/2018

“I have no issues with Atlas Plumbing & Heating Co Inc. They did exactly what they said they would.”

Review by
06/01/2018

“They have done several things. There has been a drain clean out. They installed a new sink and installed a heat pump in the attic. They also have done general plumbing.”

Review by
06/01/2018

“I have worked with a number of plumbers, and they are the only plumber who I can always rely on to do an excellent job. If there are any problems along the way, they do everything they can to make it right.”

Review by
06/01/2018

“They met or exceeded my expectations fixing the expansion valve to the water heater.”

Review by
06/01/2018

“The work they did fixed the leaks.”

Review by
06/01/2018

“I was most satisfied with their timeliness and extremely hard effort.”

Review by
05/28/2017

“It was general plumbing. They're courteous and they're prompt and they do excellent work. I'd give them an A+.”

Review by
05/28/2017

“It's OK. They came out and fixed it. I was satisfied with them. I would put a satisfactory grade. A C.”

Review by
05/28/2017

“They did plumbing for me. They were very fair and reputable and did a great job. I'd give them an A+.”

Review by
05/28/2017

“They did a general plumbing job for me. They did good work. I'd give them an A+ down the board.”

Review by
05/28/2017

“I had done some plumbing work with them a few months ago. I had called them to help with a clogged drain, and then a toilet, and then an outdoor house valve to fix that too. They came pretty quickly after I talked to them. I called them and they were able to come the next morning. The guy was really knowledgeable. He knew all the problems I had. I originally called them for one thing and I said, ‘Let me know all the different plumbing issues. Indoor, outdoor.’ He just kind of knew what he was doing and it was exactly what I needed. I'd say probably an A. The only thing they weren't able to fix while he was there was a leak that was in one of the bathtubs. He didn't end up fixing it because he mentioned it wasn't a problem with the pipe. For some reason, he wasn't able to fix it. That's the only negative thing. I was actually thinking of booking Atlas again to come fix that leak. I would have preferred to have it done in one sitting instead of booking again, but it's not like a major problem. I've recommended them. One of my friends was looking for a plumber and I referred Atlas to them.”

Review by
05/28/2017

“Atlas Plumbing does work for me. They've done many plumbing jobs for me, and they are the best plumbers I have ever used in all my years of general contracting and that's not something I say easily, or almost never say. They have enough trucks and enough teams and they do enough work for me as a general contractor that when I call, they shift stuff around to get to me but their guys, especially Curtis, is the most knowledgeable plumber I've ever had do work and very often it has to do with his diagnostic skills. He can diagnose an issue very often, I use two or three different plumbers. He can diagnose an issue correctly and faster than any plumber I've ever seen and sometimes the other plumbers miss it totally and he gets it within ten minutes. That very thing happened at my personal house. I'd give them A+. I'll recommend them daily.”

Review by
05/28/2017

“They've been great. They've actually done several things for a rental property that I have, shower leaks, bathtub leaks, faucet leaks. They're prompt, courteous, and honest. They're trustworthy and honest. I trust them and vice versa, they trust me. They go out there and do the work, they invoice me and I pay. They don’t demand the money up front. They don’t nickel and dime me. The repairman is not there demanding money while he’s there. It’s a tenant situation and I’m off-site. They do the work and I pay them. I'd give them A+.”

Review by
05/28/2017

“I was pleased with them. We've used them several times. We've worked with them for over 20 years and they're reliable. They come out and do the work that's supposed to be done. I'd give them an A. I would recommend them.”

Review by
05/28/2017

“I had a plumber come out in February. It might have been Atlas. I had two sinks that were leaking and they rebuilt them. I liked the price, timing, they're professional, courteous. I'd give them an A.”

Review by
05/20/2017

“They were fantastic. They replaced a disposal unit. They were super-duper nice guys. They were very professional and friendly. I was nine months pregnant and they helped me move some things around. I'd give them an A+, overall.”

Review by
05/20/2017

“They re-plumbed a washing machine. The people are nice. They're professional. They knew what they were doing. I'd give them an A. I will and I have recommended them.”

Review by
05/20/2017

“I had a clog in the bathroom. I didn't have any issues at all. It was resolved, so it was a good experience. I'd give them an A.”

Review by
05/20/2017

“They were good. They were great. It turned out to be a leak. What turned out to be a rat probably chewed through a tiny piece of plastic plumbing and it had been leaking under my toilet in my bathroom. I got them as a recommendation from a coworker and they came the next day and I have a crawlspace under the house and found it and had it switched out in less than two hours. In and out. Done. Probably a mouse or a rat that chewed through a pipe. Definitely an A+. They were great. They got everything done. Their price was totally reasonable.”

Review by
05/20/2017

“They're wonderful. We've used them a couple of times. We've been really pleased with them both times. We've called them out for three or four different things. We had a doublecheck that needed to be replaced in the back where the water line comes in. We thought we might need a water heater replaced, but it turned out it just needed a little maintenance. Most of the jobs we've called them out for they've very kindly let us know it was something really simple we could do ourselves and didn't need replacing, which I appreciated. Then the one thing that I did need done, they did beautifully. They're A+.”

Review by
05/20/2017

“They replaced 53 feet of gas pipeline. It was a huge job. The guys were extremely thorough because it was a scary kind of thing. I had a gas leak. So, I just appreciated how professional and thorough they were and I trusted them. They did a good job. Oh, I'd give them an A.”

Review by
05/10/2016

“I like that they took care of me in short order and helped me with a difficult situation with the heating tank. They tended to my needs quickly and professionally, and their price was better than what I received from another vendor. I would grade them an A+.”

Review by
05/10/2016

“Depending on which time they came out, I was more or less satisfied. They fixed the problem, but they used a caulk that looks horrible on our tiles. It made a mess, and it's a disaster. That's what the owner said when he came out previously. They didn't do it so it's on the floor around the toilet—it's about two inches out. I would grade them an A-.”

Review by
05/10/2016

“They were dependable and very professional, and they did a great job each time they came there. I would grade them an A.”

Review by
05/10/2016

“They were fast. They fixed what needed to be fixed, and they charged me what they said they would charge. I would grade them an A.”

Review by
05/10/2016

“They're just good. They are on time, and they do what I ask them to do. They are courteous and kind, so I would grade them an A+.”

Review by
05/10/2016

“They're  very professional. They know what they are talking about and know exactly what to do when you ask them to. If an A is best, I would grade them an A+.”

Review by
05/10/2016

“I  would rate Atlas Plumbing & Heating excellent. They know what they are doing. I only deal with two guys from that company that are absolutely excellent. I would grade them an A+.”

Review by
05/10/2016

“I've  always had a good experience with Atlas Plumbing & Heating, all the way back to 1977. When they say it's done, it's done. I would grade them the highest grade you got.”

Review by
05/10/2016

“They were punctual, gave an estimate of everything, and were very descriptive in diagnosing the problem quickly. They did what they said they would do. I would grade Atlas Plumbing & Heating an A.”

Review by
05/10/2016

“They've been out to my house three times. I like the fact that I can call them late at night, and they respond first thing in the morning. They can get somebody out that day usually. I would grade them an A-.”

Review by
05/10/2016

“The owner is responsive. He answers the phone often times when we call. They get out here fast, and they know what they are doing. We've never had a bad experience with them. I would grade them an A+.”

Review by
05/10/2016

“They were punctual, did a good job, and were on target with their price. I would grade them an A+.”

Review by
05/10/2016

“They  were great. They were on time, courteous, and very professional. I would grade them an A+.”

Review by
05/10/2016

“They managed to get the job done in a shorter amount of time than I expected. I would grade them an A.”

Review by
05/10/2016

“Atlas Plumbing & Heating came out and did the job in the time frame that we wanted it done. I would grade them an A.”

Review by
05/10/2016

“They did good. I called them because I had a plumbing leak, and they came out and fixed it. I would grade them an A.”

Review by
05/10/2016

“They're polite and professional and got the job done within about 15 minutes—it was great. I would grade them an A.”

Review by
05/10/2016

“They are responsive, have reasonable prices, and do a good job. I would give them an A.”

Review by
05/10/2016

“They give military discounts, and they were really responsive. I would grade them an A.”

Review by
05/10/2016

“I would grade them an A.”

Review by
05/10/2016

“I would grade them an A.”

Review by
05/10/2016

“They were great. I like the quality of their service. I would grade them an A+.”

Review by
05/10/2016

“They were very punctual, and had great communication. I would grade them an A+.”

Review by
05/10/2016

“They are great people and did a great job. I would grade them an A+.”

Review by
05/10/2016

“They were very responsive. I would grade them an A+.”

Review by
05/10/2016

“They were quick and good. I would grade them an A+.”

Review by
05/10/2016

“They are professional. I would grade them an A.”

Review by
05/10/2016

“They fixed my problem. I would grade them an A.”

Review by
05/10/2016

“They were really good. I would grade them a B+.”

Review by
05/10/2016

“I would grade them a B.”

Review by
05/10/2016

“They do plumbing when I need plumbing done at my house. I would grade them a B.”

Review by
05/10/2016

“The knowledge of the staff was great. They genuinely knew what they were doing. I would grade them a B.”

Review by
05/10/2016

“Atlas Plumbing & Heating came on time, and we haven't had any problems with the plumbing. I would grade them a B.”

Review by
05/10/2016

“They are on time. The estimation for the job was okay, and they are okay. I would grade them a B+.”

Review by
05/10/2016

“Everything was fine, and they were here on time. We were happy with the service that they did, and we have no reason to complain. I would grade them a B.”

Review by
05/10/2016

No review comments provided

Review by
04/13/2016

“It was a fabulous experience. I love their plumbing. They fixed a whole bunch of stuff that was not working. They were just clean, smart, and efficient and kind. It was wonderful.”

Review by
04/13/2016

“They're very good, I'm very happy with them. They detected a leak in the wall that was coming from the pipe in the hot water heater. They got here as quickly as they could, they found the problem right away, and resolved it as quickly as possible. I would give them an A for sure.”

Review by
04/13/2016

“I had a good experience working with them, I think so. I remember we had a stoppage in our house and it was backing up a little bit. It turned out that there was a stoppage outside. What ended up happening was they came through and were trying to clean it out and they had to end up digging into the actual pipe to be able to clear it out well and they found out there was improper installation of the pipe in the first place, in the sewage line. It's kind of a continuation kind of thing, the kind of work they had to finish. Overall, I think it went well. They seemed to know what they were doing and took care of it pretty promptly, or as promptly as they could. I would give them probably an A-.”

Review by
04/13/2016

“They did some fixing. It was a leak in the pipe. They fixed the problem. I would grade them a B.”

Review by
09/22/2015

“I liked their overall professionalism. They fixed an outside water faucet. I found them in the Best Picks. They did an A-level job.”

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