Robert Bair Plumbing, Heating & Air
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Robert Bair Plumbing, Heating & Air has received 4.8 out of 5 stars based on 150 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call
"Over the last 46 years my team, my family, and I have been working every day to make Robert Bair Plumbing, Heating & Air the most trusted and dependable plumbing company in the western suburbs. We are your full-service company for all your plumbing, heating, and air conditioning needs."

Robert Bair | President
Company Information
Services Offered
Robert Bair Plumbing, Heating & Air provides residential plumbing services, including repair and replacement of water heaters and fixtures. The company specializes in a range of energy-saving products, from toilets to energy-efficient water heaters, tankless water heaters, and geothermal and solar energy installations. Robert Bair Plumbing can also video inspect sewers for repair or replacement.
Company History
The local company began in 1974.
Distinctions
The company received the 2009 Chamber Choice Award for Best Service from the Downers Grove Area Chamber of Commerce and the 2009 Small Business Excellence Award from The Daily Herald Business Ledger. Robert Bair Plumbing is a Trane Comfort Specialist, and its staff includes plumbers who are certified by the Illinois EPA to perform work on backflow valves.
Areas Served
Addison, Aurora, Batavia, Berwyn, Bolingbrook, Burr Ridge, Carol Stream, Clarendon Hills, Darien, Downers Grove, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Hinsdale, La Grange, Lisle, Lockport, Lombard, Melrose Park, Naperville, Oak Brook, Oak Park, Romeoville, Saint Charles, West Chicago, Western Springs, Westmont, Wheaton, Willowbrook, Woodridge
Address
447 Rogers Street
Downers Grove, IL 60515
Hours
Mon
8:00 am - 8:30 pm
Tue
8:00 am - 8:30 pm
Wed
8:00 am - 8:30 pm
Thu
8:00 am - 8:30 pm
Fri
8:00 am - 8:30 pm
Sat
8:00 am - 4:30 pm
Sun
8:00 am - 12:00 pm
Licenses
#055-006324

Compiled Score:

Robert Bair Plumbing, Heating & Air has received 4.8 out of 5 stars based on 150 customer surveys conducted through GuildQuality.
5
130
4
15
3
2
2
1
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/10/2020

“Always happy with the folks at Robert Bair. Problems are resolved in a way that keep my home safe and comfortable for the long term.”

Review by
08/22/2020

“Install of tankless water heater”

Review by
08/19/2020

“They did a great job in a timely manner. They solved the problem quickly.”

Review by
08/19/2020

“They've always been very fair and very good at bluntly diagnosing issues. They don't try to go after the big sale. They're also very responsive, one time I had a very short-time frame to handle an issue and they hopped right on it and had it handled.”

Review by
08/19/2020

“They were very professional and respectful. The job was done right and quickly the first time.”

Review by
08/19/2020

“They met my expectations in all areas.”

Review by
08/19/2020

“The quality of their work is wonderful. I have used them several times and they are the only ones I call for my plumbing needs.”

Review by
08/19/2020

“Functionally, it all works.”

Review by
08/17/2020

“Excellent work”

Review by
08/13/2020

“In time and akk work done correctly”

Review by
08/11/2020

“Every person with whom I have had contact is extremely good at his /her work, very professional and very friendly. I trust their judgement and especially the quality of their work. One thing that the company has instituted is sending an email with a picture, the name and a short description of the personal life of the technician who will be coming to the house. I like this innovative idea very much. Also, it's a safety measure to protect the homeowner from any scam artists. I have really enjoyed our association with Robert Bair Services.”

Review by
08/11/2020

“They were all good.”

Review by
08/10/2020

“They gave excellent service and I was very pleased.”

Review by
08/10/2020

“I was very happy with their services.”

Review by
08/10/2020

“Very professional and friendly”

Review by
08/10/2020

“Yes. this is the second time Mark has been to our house. Once to install toilet and faucet. second time clean our clog in kitchen drain. Really a great guy very professional and informative. We are very happy”

Review by
08/10/2020

“Plumber came out on thanksgiving day for a sink that wouldn't drain. Couldn't get anyone else to come.”

Review by
09/26/2019

No review comments provided

Review by
09/23/2019

“The second technician made sure the job was don correctly”

Review by
09/23/2019

No review comments provided

Review by
09/12/2019

“They were quick to do the work and the guy who came out did a good job.”

Review by
09/04/2019

“We use Robert Bair Services for both plumbing and HVAC needs.”

Review by
09/04/2019

No review comments provided

Review by
08/31/2019

“They were great in all direction.”

Review by
08/29/2019

“They did a wonderful job and we have been using them for years.”

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

“They exceeded my expectations in service.”

Review by
08/19/2019

“Everyone at Robert Bair Services is wonderful but J.R. was exceptional.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“I liked the personality of my salesperson, he was a nice guy and easy to communicate with.”

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

“They were very good at diagnosing the problems.”

Review by
08/16/2019

No review comments provided

Review by
08/13/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
08/07/2019

“all good”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

“I use them for everything.”

Review by
08/01/2019

“I would like to recognize Rob, he has red hair and a long beard. He worked on our kitchen sink. He was terrific. And I loved Tony, he worked on our boiler in the basement. He was awesome.”

Review by
08/01/2019

“Everyone I have worked with has been great.”

Review by
08/01/2019

“The servicemen were very knowledgeable, and they cleaned up after themselves, so it was nice to have them in my house.”

Review by
08/01/2019

“They did a good job.”

Review by
07/31/2019

“I don?t recall the name of my service person, but he was fantastic. Walked me through everything and was open and honest about options.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/29/2019

“They met my expectations with the plumbing service.”

Review by
07/29/2019

“I would like to recognize Mike for his exceptional service.”

Review by
07/28/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“Mark & the primary phone contact”

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/14/2018

“I have to say one of the things that impressed me the most is whenever I call the office whoever I talk to there knows me, knows what's going on, and knows my job history. They have a very good computer record system there.”

Review by
09/14/2018

“They met or exceeded my expectations in all areas.”

Review by
09/14/2018

“I have been a loyal customer since Robert Bair did his own work 32 years ago. All of his teams have learned from the master!”

Review by
09/14/2018

“I liked that they are very reliable and prompt. They get out to you as quickly as possible if there is an emergency.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“Jim Sima was excellent in every way. I would hope to have him again the next time I need a competent, professional, personable plumber in my home.”

Review by
09/12/2018

“Somewhere in our home we had water that pooled in our garage. Because of the serious nature of the leak, Robert Bair immediately dispatched a plumber. Once the source of the leak was discovered, he repaired it. Highly pleased with the speed of dispatch and repair.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“All of many services I've used were delivered with excellence”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“Robert Bair repairman have always been honest, even telling me when I could easily pick up parts at Home Depot and save money.”

Review by
09/11/2018

“Jack and Ben were exceptional in all aspects of the work done in our home—professional and organized, excellent workmanship, told us what needed to be done and completed it in a timely fashion—and cleaned up the area afterwards. Highly, highly recommend them!”

Review by
09/22/2017

“They did our furnace and plumbing, I would grade them an A+.”

Review by
09/22/2017

“They were there in a timely fashion, they took care of what was broken quickly and it wasn't an arm and a leg to pay for it. It was some piping thing in the basement. I'd grade them as an A+. He was there when I needed him.”

Review by
09/22/2017

“I've had them out three times in the last year and have been using them for eighteen years. They always do a great job. Always happy with the service. They had to cut into the drywall behind my washer and replace some valves. Not too far after that, they had to replace the outside spigot because it burst the first time we used it in the spring. It froze over in the winter and it had burst. I'd give them an A+.”

Review by
09/22/2017

“At that time, it was positive and I recommended them to other people, but I guess they didn't have such a great experience. And that really concerns me because they said that they didn't get good call back service. For the service they did, they did an A. I might use those guys again, but maybe they just had a bad experience.”

Review by
09/15/2017

“He was great guy and great worker. They fixed the problem. It was probably both heating and air and plumbing. I'll give them the best grade, A+. Nobody would ever ask me so I don't know if I'd recommend them. They're a little more expensive than anybody else so I wouldn't necessarily say, 'Call that guy.'”

Review by
09/15/2017

“I've had better plumbing experiences. To be honest, I was there by myself and I felt like they were flirting with me and it was annoying. I'd give them a B. They just helped with the issue going on.”

Review by
09/06/2017

“They are knowledgeable and they were there on time. We had a main sewer line that was backed up and they cleared that for us. I would rate my experience an A.”

Review by
09/06/2017

“They're always great to work with. I've use them a bunch of times. They did some sewer line work and they did a camera scope. I would give them an A.”

Review by
09/06/2017

“The service was great. I would say A.”

Review by
09/06/2017

“I think we had a leak. But in any case, they fixed it. They were great. I'd give them an A.”

Review by
09/06/2017

“Timeliness, thoroughness, and cleanliness made it a positive experience. I think it was plumbing. I'd give them an A.”

Review by
09/06/2017

“They just did a good job. They did more plumbing for me; it was more for my sump pump. I'd give them an A.”

Review by
09/06/2017

“They were in and out and fixed the issue. We had a plumbing issue—an emergency. I would grade them an A.”

Review by
09/06/2017

“I've used them a lot of times. They have very knowledgeable staff members in the home and they look me in the eye and they answered questions. Most recently they did an estimate on a job for me. They've done a lot. They installed the furnaces, they've done some plumbing work, back up pump, air conditioners. I'd give them an A. I guess it was plumbing they did recently. I'd give the plumbing a B.”

Review by
09/06/2017

“They did the work that we needed them to do, and it was done well and it was at a reasonable price. It was some plumbing repair. It was a seal around one of the toilets that was broken so they fixed that seal to stop a leak. I would give them an A. There was just a little bit of residue, if I remember right, like on the bathroom floor. Nothing severe, nothing permanent.”

Review by
09/06/2017

“They've been here a number of times. They have installed a sump pump once. He's done plumbing work and installed a faucet in the kitchen. Anything plumbing work they've done. They're my plumber for a number of years. It's always been plumbing when they come. Most recently we had a storm and there was something regarding the sump pump and they came out for another battery pack or a new battery pack on it. They did install one on it initially for us too. It was something with our sump pump. I would say A+; I would never complain about anything that they've done. They're very knowledgeable. They also give veterans a discount. We got Robert Bair out of Best Picks. I use that magazine quite a bit. It's a very good publication.”

Review by
09/06/2017

“They arrived when they said they would. They completed the work. They explained what they were doing and they did a very good job. They just did plumbing. My daughters decided to help me clean the refrigerator. They put everything that they didn't want in the refrigerator down the disposal, and the disposal did not react so well. It was somewhat of an emergency in that respect. I would rate them an A. Most likely I would definitely recommend them.”

Review by
08/31/2017

“Things are working up to expectations after it was completed. I would give them an A. I would recommend them.”

Review by
08/31/2017

“Robert Bair worked very closely with my husband that was very complicated and it worked out well. It was a plumbing issue. We're overall satisfied with the work completed. I'd give them an A.”

Review by
08/15/2017

“They're prompt and clean. They did plumbing work for me. I'd give them an A+.”

Review by
08/15/2017

“They're very prompt. They did plumbing work. I would give them an A.”

Review by
08/15/2017

“I thought they've been very dependable. They were quick to service an emergency here with a water heater. They were easy to work with. They did some earlier plumbing work on a toilet. I'd give them an A overall. I'd be very highly likely to recommend them.”

Review by
08/15/2017

“They're clean, they're on time, they're very helpful, and they don't overcharge for their service. They are higher than most but they don't overcharge. They've done air conditioning and heating work and plumbing work for me. I'd give them an A+. They're a good company. I always do recommend them.”

Review by
08/15/2017

“Basically, the bill made it kind of a neutral experience. I was charged an awful lot for the short period of time they were here. There were no issues with the work itself of the people who did the plumbing work. I'd give them about a B.”

Review by
08/12/2017

“It was a sump pump install. I'd give them an A+. Everything was great. I would definitely recommend them.”

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