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FEATURED REVIEWS
“Yes. this is the second time Mark has been to our house. Once to install toilet and faucet. second time clean our clog in kitchen drain. Really a great guy very professional and informative. We are very happy”
“I liked that they are very reliable and prompt. They get out to you as quickly as possible if there is an emergency.”
“Jack and Ben were exceptional in all aspects of the work done in our home—professional and organized, excellent workmanship, told us what needed to be done and completed it in a timely fashion—and cleaned up the area afterwards. Highly, highly recommend them!”
“Friendly, knowledgeable, conscientious. As a senior citizen in my 70s now, I've experienced a good number of plumbing and HVAC personnel through the years. Without a doubt, the two gentleman, who quite quickly diagnosed and repaired a nagging plumbing problem in our basement, were absolutely outstanding.”
“They were doing plumbing for me. They have not done HVAC work for me yet. I love the technicians that come out. They are so knowledgeable and really try to help resolve issues; they give me information beyond my problem, like what I can do in the future to prevent things from happening. The guy came out and actually fixed my gas barbeque. I thought it wasn't working, but he showed me how to turn the gas on. I didn't even know that the gas wasn't on, so he turned the gas on. It was late September and I was thinking, 'Wow, the whole Summer I could've been barbecuing,' I really can't say enough. The customer service, the people who schedule the appointments, they're very friendly. The technicians are very timely and come promptly, so I really can't say enough about them. I'm thoroughly satisfied and I will rejoin whenever my time is up, I think it's in November. I can't say enough about how happy I am. I hate that things have to break down, but when I do have that problem, I will have someone that I can rely on that will give me quality work and the price is good. Oh I don't have to think about it, A+'s, A+ for everything. I would give them an A++. I would definitely recommend them, I would stand out on the street and say 'Hey look, this truck right here is doing a fabulous job.'”
“Always happy with the folks at Robert Bair. Problems are resolved in a way that keep my home safe and comfortable for the long term.”
“Install of tankless water heater”
“They did a great job in a timely manner. They solved the problem quickly.”
“They've always been very fair and very good at bluntly diagnosing issues. They don't try to go after the big sale. They're also very responsive, one time I had a very short-time frame to handle an issue and they hopped right on it and had it handled.”
“They were very professional and respectful. The job was done right and quickly the first time.”
“They met my expectations in all areas.”
“The quality of their work is wonderful. I have used them several times and they are the only ones I call for my plumbing needs.”
“Functionally, it all works.”
“Excellent work”
“In time and akk work done correctly”
“Every person with whom I have had contact is extremely good at his /her work, very professional and very friendly. I trust their judgement and especially the quality of their work. One thing that the company has instituted is sending an email with a picture, the name and a short description of the personal life of the technician who will be coming to the house. I like this innovative idea very much. Also, it's a safety measure to protect the homeowner from any scam artists. I have really enjoyed our association with Robert Bair Services.”
“They were all good.”
“They gave excellent service and I was very pleased.”
“I was very happy with their services.”
“Very professional and friendly”
“Yes. this is the second time Mark has been to our house. Once to install toilet and faucet. second time clean our clog in kitchen drain. Really a great guy very professional and informative. We are very happy”
“Plumber came out on thanksgiving day for a sink that wouldn't drain. Couldn't get anyone else to come.”
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“The second technician made sure the job was don correctly”
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“They were quick to do the work and the guy who came out did a good job.”
“We use Robert Bair Services for both plumbing and HVAC needs.”
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“They were great in all direction.”
“They did a wonderful job and we have been using them for years.”
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“They exceeded my expectations in service.”
“Everyone at Robert Bair Services is wonderful but J.R. was exceptional.”
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“I liked the personality of my salesperson, he was a nice guy and easy to communicate with.”
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“They were very good at diagnosing the problems.”
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“all good”
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“I use them for everything.”
“I would like to recognize Rob, he has red hair and a long beard. He worked on our kitchen sink. He was terrific. And I loved Tony, he worked on our boiler in the basement. He was awesome.”
“Everyone I have worked with has been great.”
“The servicemen were very knowledgeable, and they cleaned up after themselves, so it was nice to have them in my house.”
“They did a good job.”
“I don?t recall the name of my service person, but he was fantastic. Walked me through everything and was open and honest about options.”
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“They met my expectations with the plumbing service.”
“I would like to recognize Mike for his exceptional service.”
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“Mark & the primary phone contact”
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“I have to say one of the things that impressed me the most is whenever I call the office whoever I talk to there knows me, knows what's going on, and knows my job history. They have a very good computer record system there.”
“They met or exceeded my expectations in all areas.”
“I have been a loyal customer since Robert Bair did his own work 32 years ago. All of his teams have learned from the master!”
“I liked that they are very reliable and prompt. They get out to you as quickly as possible if there is an emergency.”
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“Jim Sima was excellent in every way. I would hope to have him again the next time I need a competent, professional, personable plumber in my home.”
“Somewhere in our home we had water that pooled in our garage. Because of the serious nature of the leak, Robert Bair immediately dispatched a plumber. Once the source of the leak was discovered, he repaired it. Highly pleased with the speed of dispatch and repair.”
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“All of many services I've used were delivered with excellence”
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“Robert Bair repairman have always been honest, even telling me when I could easily pick up parts at Home Depot and save money.”
“Jack and Ben were exceptional in all aspects of the work done in our home—professional and organized, excellent workmanship, told us what needed to be done and completed it in a timely fashion—and cleaned up the area afterwards. Highly, highly recommend them!”
“They did our furnace and plumbing, I would grade them an A+.”
“They were there in a timely fashion, they took care of what was broken quickly and it wasn't an arm and a leg to pay for it. It was some piping thing in the basement. I'd grade them as an A+. He was there when I needed him.”
“I've had them out three times in the last year and have been using them for eighteen years. They always do a great job. Always happy with the service. They had to cut into the drywall behind my washer and replace some valves. Not too far after that, they had to replace the outside spigot because it burst the first time we used it in the spring. It froze over in the winter and it had burst. I'd give them an A+.”
“At that time, it was positive and I recommended them to other people, but I guess they didn't have such a great experience. And that really concerns me because they said that they didn't get good call back service. For the service they did, they did an A. I might use those guys again, but maybe they just had a bad experience.”
“He was great guy and great worker. They fixed the problem. It was probably both heating and air and plumbing. I'll give them the best grade, A+. Nobody would ever ask me so I don't know if I'd recommend them. They're a little more expensive than anybody else so I wouldn't necessarily say, 'Call that guy.'”
“I've had better plumbing experiences. To be honest, I was there by myself and I felt like they were flirting with me and it was annoying. I'd give them a B. They just helped with the issue going on.”
“They are knowledgeable and they were there on time. We had a main sewer line that was backed up and they cleared that for us. I would rate my experience an A.”
“They're always great to work with. I've use them a bunch of times. They did some sewer line work and they did a camera scope. I would give them an A.”
“The service was great. I would say A.”
“I think we had a leak. But in any case, they fixed it. They were great. I'd give them an A.”
“Timeliness, thoroughness, and cleanliness made it a positive experience. I think it was plumbing. I'd give them an A.”
“They just did a good job. They did more plumbing for me; it was more for my sump pump. I'd give them an A.”
“They were in and out and fixed the issue. We had a plumbing issue—an emergency. I would grade them an A.”
“I've used them a lot of times. They have very knowledgeable staff members in the home and they look me in the eye and they answered questions. Most recently they did an estimate on a job for me. They've done a lot. They installed the furnaces, they've done some plumbing work, back up pump, air conditioners. I'd give them an A. I guess it was plumbing they did recently. I'd give the plumbing a B.”
“They did the work that we needed them to do, and it was done well and it was at a reasonable price. It was some plumbing repair. It was a seal around one of the toilets that was broken so they fixed that seal to stop a leak. I would give them an A. There was just a little bit of residue, if I remember right, like on the bathroom floor. Nothing severe, nothing permanent.”
“They've been here a number of times. They have installed a sump pump once. He's done plumbing work and installed a faucet in the kitchen. Anything plumbing work they've done. They're my plumber for a number of years. It's always been plumbing when they come. Most recently we had a storm and there was something regarding the sump pump and they came out for another battery pack or a new battery pack on it. They did install one on it initially for us too. It was something with our sump pump. I would say A+; I would never complain about anything that they've done. They're very knowledgeable. They also give veterans a discount. We got Robert Bair out of Best Picks. I use that magazine quite a bit. It's a very good publication.”
“They arrived when they said they would. They completed the work. They explained what they were doing and they did a very good job. They just did plumbing. My daughters decided to help me clean the refrigerator. They put everything that they didn't want in the refrigerator down the disposal, and the disposal did not react so well. It was somewhat of an emergency in that respect. I would rate them an A. Most likely I would definitely recommend them.”
“Things are working up to expectations after it was completed. I would give them an A. I would recommend them.”
“Robert Bair worked very closely with my husband that was very complicated and it worked out well. It was a plumbing issue. We're overall satisfied with the work completed. I'd give them an A.”
“They're prompt and clean. They did plumbing work for me. I'd give them an A+.”
“They're very prompt. They did plumbing work. I would give them an A.”
“I thought they've been very dependable. They were quick to service an emergency here with a water heater. They were easy to work with. They did some earlier plumbing work on a toilet. I'd give them an A overall. I'd be very highly likely to recommend them.”
“They're clean, they're on time, they're very helpful, and they don't overcharge for their service. They are higher than most but they don't overcharge. They've done air conditioning and heating work and plumbing work for me. I'd give them an A+. They're a good company. I always do recommend them.”
“Basically, the bill made it kind of a neutral experience. I was charged an awful lot for the short period of time they were here. There were no issues with the work itself of the people who did the plumbing work. I'd give them about a B.”
“It was a sump pump install. I'd give them an A+. Everything was great. I would definitely recommend them.”
