Ravinia Plumbing & Heating Co., Inc.
9th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 528 Surveys
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Ravinia Plumbing & Heating Co., Inc. has received 5 out of 5 stars (A-rating) based on 528 customer surveys conducted by Best Pick Reports.
9th year as a Best Pick Call
"Our customers have trusted us since 1928 to handle all their plumbing needs. They can call us 24/7/365 and know a real person will answer the phone and background-checked, drug-tested, trained, and licensed professionals will arrive at their door. We provide 100 percent satisfaction. You'll be happy you called Ravinia."

David Ariano | President & Owner
Company Information
Services Offered
Ravinia Plumbing & Heating repairs, maintains, and replaces leaky and frozen pipes, faucets, showers, tubs, toilets, tank and tankless water heaters, primary and battery back-up pumps, steam showers, whirlpools, and gas piping. The company offers partial or complete bathroom remodeling and accessible bathrooms for people with disabilities. Ravinia also provides complete sewer and drain, heating, cooling, and electrical services.
Warranty
Ravinia offers one- and two-year labor warranties for Home Care Club members. Ravinia honors all manufacturer warranties.
Company History
Ravinia Plumbing & Heating is a third-generation family business that started in 1928.
Additional Information
Ravinia offers green products, like eco-friendly drain chemicals and low-flow fixtures.
Licenses
#055-003586
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were excellent, I liked how professional, friendly, and efficient they are. They did a great job. It was just a checkup. I would grade them an A+.”

“It was overall marvelous. They were accurate, on time, very responsive. They did plumbing work. I would give them an A+.”

“We've used them for quite some time, for not just this home but for another property as well. They simply come out when you need them, if you need them in a pinch, they'll come and help you. If you schedule something ahead of time, they're great for that as well. They're just on their game every time. They do a lot, actually. A while back they paired with some other company; I think they combined. So they have plumbing, they have H-VAC, they have electric—they have it all, and we've used it. We started just using them for the plumbing, and then they were so good with that, we stopped using the other services we had and went with them. A+—they're just that good. I just recommended them to somebody else that was looking for someone in the Wilmette area. I said, 'Oh, I know some people.'”

“Positive, everything is great, I would grade them an A.”

“They were great. I have no complaints whatsoever, I would use them again. They did the furnace and they did some electrical work. And both of the guys were good. They were great.”

“They were wonderful when they were here. Ravinia Plumbing was very nice. They did my electrical. They were wonderful. I would certainly recommend them.”

“The man came to fix what was broken. They did what I expected them to. It was a disposal. I would give them an A+.”

“I used their company for most of my work that I had done here, and I'm quite pleased with them. I've used them for the plumbing and heating. I would grade the company A+.”

“They're friendly, professional, always on time. They did some plumbing work. I'd give them an A+.”

“We've use Ravinia Plumbing and Heating for a long time, and they're consistent in their quality of maintenance. I'd give them an A+. I would be very likely to recommend them.”

“They were very responsive when I had questions, and they did a nice job. I'd give them an A+. Likely to recommend them.”

“It was very organized. They show up on time. They do everything that they said they would do. Very professional. They did a plumbing and electrical job for me. They deserve an A+.”

“I always have a positive experience with them. They take care of the plumbing side of things. They did an estimate, and they also found where this water spigot was coming into the house. We couldn't find where it entered and why it wasn't working, and they took care of that. Overall, I'd give them an A+ rating.”

“They did good work. They did plumbing on my toilets and sinks. I'd give them an A.”

“They were fine. They had a good understanding of the situation that I had and were able to correct it. I've had them do plumbing. I think I've had them replace a sump pump before, and it was all good work. I would say Ravinia deserves an A.”

“They're very pleasant people. It was plumbing. We were well taken care of. They did quite a nice job.”

“They do a good job. It was good. They've done everything, and they've always been good. I'll always give them an A. They were good. I never have any problems with them. I recommend them all the time. I use them all the time.”

“There was nothing out of the ordinary, but they were responsive and seemed to do good work. We've had a number of things done in the past, but plumbing was the most recent. I would give them an A-.”

“We've been using them a long time, and they've become trustworthy. They've actually done heating work for us and plumbing. I would grade them an A.”

“They did a good job. I would grade them an A”

“They were very nice, very professional. They provided bathroom plumbing work. I'd give them an A.”

“They were on time. They were clear with what they were doing, and that was about it. They were—I forget the details—but it was plumbing for one of our showers. I'd give Ravinia a solid A.”

“They were just miscellaneous plumbing things—the toilet and an outdoor faucet. I would grade them an A.”

“I've used Ravinia numerous times, and they're very good. They follow up on stuff and make sure it's right. I had a problem. It was hard to figure out what was causing it. We eventually got to the bottom of it. I was happy with it. I had hot water heaters put in last time. I would give them an A overall.”

“They were knowledgeable. They did plumbing for me. I would give Ravinia an A.”

“They come out within 24 hours or less. They've done mostly plumbing. It was probably bathroom; sometimes we get clogs in the sinks, and they snake them. They deserve an A.”

“They seem to know what they're doing, and get it done. And there's no fuss, no mess. It's just people seem to know what they're doing. We've had some H-VAC and plumbing done. I'd give them an A. It was a hot water heater, actually. I would recommend them. They're local anyway.”

“I feel like I can trust them; they do good work and come out in a timely manner. I've been using them for years. Now we just need them for our heating and cooling system. Before that, about a year-and-a-half ago, we lived in a home with a pool, and they took care of the plumbing in the cabana, and they took care of irrigation outside, a boiler—they took care of a lot of things. I would grade them an A. I would definitely recommend Ravinia Plumbing & Heating.”

“I've used them for years, and I trust them. It's plumbing, routing out my pipes. I would grade them an A.”

“It was a lot of different work, electrical and plumbing. I would grade them an A-, and I would recommend them.”

“Their work is fine as far as I'm concerned. They're doing my sump pump. They're very, very good. I'd give them an A. I think they're very good. I've had Ravinia for years.”

“They're good. I like Ravinia Plumbing. They did plumbing and heating work. They're good guys. I would give them a solid A.”

“I would definitely use them again. I've had them do plumbing work for me. A while ago I had them move a drain and some water pipes for my washer. I had no complaints, and I would recommend them.”

“I like them a lot. They've changed our kitchen faucets. They've unplugged our kitchen sink. They've tuned up our furnace and our air conditioner. They fixed a leaky toilet. I'd rate them A.”

“The guys they send out are all good. Had no bad experiences at all. Had them come out for a variety of things for the past five years that we've lived here. Some big, some small, they've always done well. I had no complaints at all, they do a good job. I had electrical too, and now my heating and cooling guy are Ravinia now. Every experience I had with them was very good, I would grade them an A. I would recommend them.”

“They came in for a pipe, it was a slow drain. They cleaned it out. They've also done electrical work for me in the past, and it was good. I'd give them an A down the board. They were friendly and helpful. They got the job done. They came out pretty quick, so I really didn't have any gripes. I'd recommend them.”

“They were very responsive. They came pretty quick. I had a water heater break. It was starting to leak. It was on New Year's weekend, so I was able to get through the weekend, but right after the holiday, they came out really quick and replaced it. I would say they deserve an A.”

“My experience with this company was excellent. They just do good, they're responsive, and the quality of the work is good. We've had various plumbing, heating, and a lot of different things. We've had plumbing and HVAC done. Overall, I'd give them an A for plumbing and A- for HVAC work. They're good. I think they're fairly punctual. They're really good. We've had them do so many things over the years.”

“I like Ravinia very much. They're timely. They are business. They come in. They do their work. I've used them now for quite so time, and I've come to rely on their service. They did a general plumbing job. I would give them an A+. They always have something that they can tell you that doesn't involve any extra money. They give suggestions. They keep you abreast of what's new. I can't complain, and I've used not only the plumbing but electrical services as well. If someone asked me, I would say, 'Call Ravinia.'”

“They arrived on time and did the work for the amount of money that they quoted. They cleared everything for me. I'd give Ravinia Plumbing & Heating Co. an A.”

“I always have a good experience with Ravinia. They do plumbing, heating, and air conditioning work for me. They're really flexible, and when I call, I can usually get an appointment when I need it. They're really nice people. I'd give them an A+.”

“They did some emergency plumbing repair work for us and some standard plumbing services. They were very professional and friendly, and they showed up when they said they would. They get an A+ from me.”

“They worked out great for our sink issue. They earned an A+.”

“Ravinia unclogged the tub and did drainage work. They were nice, on time, they did a good job, and they cleaned up. We would give them an A+ rating.”

“They were prompt, knowledgeable, and friendly—A+.”

“It was a while ago. I had a very good experience with them. No complaints at all.”

“They're fine.”

“They did plumbing work for me. The experience went smoothly. I would grade Ravinia an A.”

“Ravinia are our regular plumbers. We've used them for the last thirty years. We only use them for plumbing. If you use them for thirty years, obviously they do a good job. If you use somebody for that length of time, you can guess the rest. I used them for thirty years, so they can't be F-.”

“They are good people. My wife would know more than I would, but basically, we had a really good experience with them. They did what they said they would do and they came on time. I think it was the plumbing side. I'd say an A or A-. They're very friendly people. I don't generally recommend things to people, not that kind of thing.”

“Ravinia did plumbing work. They were able to rectify my problem, and they were very knowledgeable. I chose them over a different company because I've used them for a long, long time. I'd give them an A.”

“The plumber was here to fix the faucet. He explained what was wrong, and he was efficient about getting his work done. I'd give Ravinia an A grade.”

“It was just plumbing that they did. They took care of a leaky pipe by figuring out where it was coming from. They did some tests that were needed, and they took care of it quickly. My family has been a long-time customer of Ravinia. They're an A-grade business.”

“They fixed my kitchen faucet. I've been using Ravinia for 30 years, and I'd give them an A.”

“They were great. They're very accommodating, and I recommend them. Most recently, they routed some plumbing. I think my in-laws used them, so that's why my husband called them. They came on time, and the customer service was good. They get an A from me.”

“They were on time and neat, and I think they did a very good job. They kept by their quote. I like them. I had an issue with a new toilet being installed, so I had to get another toilet and have it replaced. They actually put the same type of toilet in because the first one was defective. It was nothing that they did. They did a great job. I would recommend Ravinia—they're an A.”

“I had a problem with a pipe in one of my walls, and I called Ravinia Plumbing. They were here within the hour. They did a wonderful job, and I was back in business within a couple hours. I've used them for years and years and years, and I would give them an A.”

“Ravinia Plumbing & Heating was very professional. They were on time and very respectful, and they do good work—they're skilled at what they do. They did a lot of copper plumbing installation and retrofitting of bathrooms that we had. I would rate them an A. It's hard to come by a good plumbing outfit in this town, but Ravinia is very good.”

“It's a very good service. They know what they're doing, and they get it done. I've had various guys come out, and they've all been good. I would recommend them, and I'd give them an A.”

“Our house flooded back when we had all that rain and snow. We are living in an old house that has been rebuilt from the studs up, but the basement is still incredibly old. It flooded, and they came in and helped with our sump pump and everything like that. I have to say the most positive thing is that I can't remember anything about them, which means they did a very good job. I would grade them an A-.”

“I use them for regular service; I call when I need them. I'm pretty sure the last thing they did was just basic maintenance before opening the pool house. It was opening the pool house and changing that thingamajig that freezes up—the solenoid valve. They have done some sewage and drain cleaning for me, as well. They were already being used when we moved here. I'm stingy in giving away great grades, but I've never had a complaint about Ravinia. They're an A+ company.”

“I've used Ravinia for the past 11 years, so I guess I want to keep them. They came out to replace my outside faucet, and they have snaked out drains. I live in the area; that is how I heard about the company. The workers are great—any of them. The customer service is good, and they're good at setting appointments and staying on time. I have had emergency situations when they needed to respond quickly. I would rate them as an A.”

“I think they fixed the shower that was leaking, and they did some drain cleaning for me. I remember they did several plumbing things. They did two separate things for me, and they were good—an A.”

“They're clean, they're on time, and they're honest. They've done a whole bunch of stuff. We had a house fire, and they helped put things back together—all kinds of plumbing stuff. My husband takes care of it, so I really don't remember all the things they've done, but we've used them for years. I wouldn't let anyone else touch my drains. They've earned an A grade.”

“It was faucets, and it was really good service. Their competence stood out for me. I would give Ravinia an A.”

“They respond quickly, they're very professional, and they've always done a good job. The last thing they did for us was plumbing. I've never had to call them back because something wasn't fixed the first time. I'd used this company for about 20 years now, and I would rate them as an A.”

“I think it's just that they can handle any situation. They were very courteous, very businesslike, and friendly, and I didn't have to wait a long time for their services. They had to replace my existing sump pump and give me a backup system with a no-maintenance battery. I've used them for a couple of years; I just ran across them just a couple of years ago. I think they deserve an A.”

“Ravinia has been doing work for me for 20 years. They're great. I've been using them for years, and they're fine. They're a great company—a great outfit with a bunch of good guys. Off the top of my head, I can't recall anything they've done for me. They're a good firm; I've always had a good experience with them. I'd give them an A grade.”

“They come on time, they clean up after themselves, and they do the work. They put in the toilet, and they fixed the leak. I can rate them as an A because they were really good.”

“They come very quickly. Most of the time, they have been here within three to four hours, and some of those were emergencies. Everybody who's come has been very, very nice. I joined their little club thing to be on their list of priorities, if necessary. They've done a nice job on everything I've called them out to do. The last thing I called them for was a problem with the hot water tank. It wasn't giving me hot water, so they came and changed the system on that. He did all that in the same day. Prior to that, they did my Flushmate toilet, but that was quite a while ago. We had to do a repair on that toilet, which they did fast enough. The man then came right down to the hot water tank and told me that something had not been done correctly on the installation. He also repaired something to make it safer for me in the house, which I thought was great. They installed a new faucet I'd bought for my kitchen. I think Ravinia deserves an A grade.”

“He came yesterday, and he did a very good job. We were very pleased. I didn't really know what was happening in the kitchen because I've lived here for many, many years with no problem at all. That's why we had to call them—because it was quite different. They were really good. He was efficient and friendly, and he solved the problem; that's what he was here for. I'd give him an A.”

“They have been out here a couple of times; they were out today. They were professional and clean, and they answered my questions. My son had some really bad plumbing services, so I only use Ravinia now. I would give them an A rating.”

“Ravinia has done quite a bit of work for us over the years. It always seems like they're open to hearing what you have to say about the problems you have, and they just work very hard to try to fix it. They explain to you what they are doing and why they are doing it, and I guess those things are a part of what it is about. I don't even know how to identify this, but I had a problem with my toilet. The one thing I do like about them is that they try very hard to fix it, rather than try to get me to put another new piece on. In this case, they ended up having to do that, but they tried to fix it first with what was there. We've used them for a number of years, but offhand, I can't remember for what, specifically, because we've had them come in for so many different things. I have not had a problem with them. I think they have done a good job, so I would say they get an A.”

“They seem to be fine. They are par for the course. They did some faucet repairs, and they were very polite. I must say they were very good. I don't think they go into any of this septic system business. I would recommend the company; I think I've said enough for them. I would give them an A.”

“They are very fine. They did some remedial plumbing, and they were very professional and courteous. I would give them an A grade because they were really good.”

“I had a couple issues with a couple of the showers. I needed a new cartridge installed because the water was leaking from various shower heads. They were professional, and they were able to fix the problem quickly. I had a contractor here before, and he could not figure it out. Ravinia knew exactly what was wrong. I actually called the manufacturer and asked who they would recommend to do the repair work in Chicago, and they recommended Ravinia. I would rate them as an A.”

“We've used them a number of times over the years. They started up the air conditioner last week for the season. They have done a lot of plumbing problems because we have toilet problems. They certified the water; we have to have it certified every year—the outside water. The people are easy to work with, and they are always on time. We are satisfied. I think that they did what they were supposed to do, so I would give them an A.”

“They did some work for me a while ago, and I would definitely call them again. I had them here a couple of times. Once, they fixed or replaced a fixture in my kitchen. They did a bigger job when they excavated old collapsed pipes and put in new pipes; that was a very extensive job. It just seemed like they really knew what they were doing, and we could have confidence that they were doing it well. I've always lived in this area and heard about them. I would give them an A for their work, but maybe they are a little bit more expensive than some others.”

“They were very fair; they were upfront. They did a P-trap underneath my sink, and they just explained what it would take and how much it would cost. They delivered exactly what they said they were going to deliver. I would absolutely give them an A because they did exactly what we asked them to do.”

“They responded when I needed them. We had frozen pipes. They've helped me with frozen pipes. I wish they would've sent the same person. They sent different people, but I wish they would've sent the same person. There was good consistency. I would give them an A.”

“Number one, they came when we asked them to, and they fixed the problem—that's all we could ask. We'd always dealt with another agency until we switched to Ravinia. We think Ravinia is fine, and we'll be OK with them until we see that they're not. They did a plumbing repair. They had to replace a drain and a pipe in the bathroom. It wasn't sewer cleaning; it was just replacing a drain. He also replaced the toilet for us. Everything was fine. I wouldn't give them a perfect score because nothing is perfect, but they did very, very well. I'd give them between an A- and an A. I couldn't ask them to do anything better, although I will only know when I see if the drain continues to stay open.”

“Ravinia Plumbing & Heating has been here a lot, and I'd give them excellent marks. They replaced an outside faucet and underground drainpipes for me. What I like about them is that they're on time and efficient. They earned an A+.”

“Ravinia has done work for us for about as long as we've been in the house—about 25 years—and we've been very happy with them. They've done some sump pump work for us. They've never done anything that they couldn't be proud of. I'd give them the top grade—A+.”

“I will always call Ravinia Plumbing & Heating. I've used them for about 30 years—they are my first choice. They did work when I had a flood in my basement a few years ago, and I have always used them for plumbing work. I think that Ravinia is wonderful. They deserve an A.”

“They were wonderful. He was a great guy. He was friendly, on time, and did what he was supposed to do. It was good. I had to have a new kitchen faucet, and Ravinia earned an A+. They were great.”

“They did a good job. Ravinia is a great company; I have only the best to say about it. They are reliable, and they do the job well. We had some water coming in through the basement. There isn't anything that I thought they could improve upon. They deserve an A+.”

“Everything went perfectly. They were prompt, and they were courteous. I can't really say anything negative. The job they came out to do was fix the pipe underneath our dishwasher because it had exploded. I would give them an A+.”

“So far, everything is fine. I haven't had a problem, and hopefully, we won't have a problem. They put in an incinerator, a hot water dispenser at the sink, and a new pipe, because I think the pipe was rotted. They did a little electrical work; we have a bathtub with jets in it—a spa—so the electrician had to make a hole in the wall. They did it fine. They did excellently. They're an A, and if we have a problem, we'll call them.”

“Everything went well with Ravinia Plumbing & Heating. The plumber was very nice—very good. My problem was with my sink. I had no water, and it was making jackhammer noises. He basically fixed it in less than ten seconds, so it was pretty embarrassing because I could have done it myself. I looked at the Best Pick Reports; I talked to all of the plumbers listed in there, and that's how I found the company. I'd grade them an A.”

“The work went well. You don't need this kind of work done all the time, but they are right there near my house, so I call them when I need it; that's what I like about them. I called them for plumbing work in the kitchen. I think it was like a trap—the drainpipe. I'll use them again, and I would give them an excellent rating.”

“Everything went great. They were incredibly informative; they came with a lot of information, and we thought we got all of our questions answered. They had to replace a sewer pipe. This wasn't the first time that we have used them; our relationship dates far back to when we bought the house, probably about five years ago. They haven't disappointed me or needed to do anything differently, so I would definitely give them an A.”

“Ravinia Plumbing & Heating works with you. They originally had scheduled the visit to be in the afternoon, but it was a bit of a conflict with my day. They did their very best to have the individual come in there in the morning; they got him in there in the morning, and that was a real plus. It wasn't for anything that complicated. There was a broken garbage disposal, and some toilets were broken upstairs. They get an A rating.”

“They were friendly, and they seemed to know what they were doing, which is always good. And I didn't feel like they were trying to pull anything over on me. People can be shady, but it was just, overall, a good experience. Our basement flooded, so they came over and capped off a pipe for us that was fueling water into our basement. I would say they earned their A+. They did a good job.”

“I've used Ravinia. I had to call them out when our housekeeping people broke one of our faucets. We've had nothing but positive experiences with them, so I would give the company the A+ grade.”

“The work went well. Nothing in particular stood out, but everything was good. Most recently, they fixed our garbage disposal, but I have used them multiple times. I have never had to call them back pertaining to a job. They deserve an A.”

“I've used them over the years, and they were fine; the service was fine. They got there quickly, and they were clean and professional. This time was for a sewage backup. I don't think they could improve. I would give them an A.”

“I've used Ravinia many times before, and I've been very happy. If I need a plumber, I've got to find one with confidence, so I've used them many times before. I used to use whomever they just merged with, and then I found out that they had merged with Ravinia Plumbing & Heating. I would give them an A.”

“Everything was great. I just felt like he knew what he was doing, and he seemed trustworthy; he didn't spend more time than he needed to and made the most of the time that he was there. He came because I had several different plumbing issues with sinks—some slow drains and a shower that wasn't running full blast. I would grade them an A.”

“They came promptly, and they left the site clean. It was just someone who was in the area, so he knew what we were looking for. I'm trying to remember what the issue was; I think it was plumbing related. Something had happened—an unplanned leakage, let's say. We had used Ravinia in the past. I really don't want to see them that often, given that their specialty is plumbing, but when we do need them, I think they do a good job. I would say they deserve an A.”

“They did a good job. They found a problem that other plumbers weren't able to find. There was a leak in the kitchen ceiling that turned out to be coming from a space between some tiles in the bathroom shower, which is not an easy thing to find. Ravinia gets an A.”