Hours of Operation
Business Address
709 N Main Street
Mount Prospect, IL 60056
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Drain Cleaning Services
- Sewer Line Repair and Replacement
- Leak Detection and Repair
- Faucet and Fixture Repair and Installation
- Sump Pump Repair and Installation
- Pipe Repair and Replacement
- Bathroom Plumbing Services
- Sink Repair and Installation
- Tankless Water Heater Services
- Garbage Disposal Repair and Installation
- Sewer Line Inspection
- Pump Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Lifetime workmanship warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
About this company
"Intelligent Service has been providing unparalleled service to homeowners in the Chicago area since 1982. We pride ourselves on employing the best, most highly trained plumbing, heating, and cooling technicians in the country. We believe in serving at the highest level, and we look forward to the opportunity to serve you."
— Jason Kerr, President
License
058-184342
Ratings & Reviews
Compiled Score:
Intelligent Service has received 4.8 out of 5 stars based on 836 customer reviews. Learn about Our Research Process.
Seana McPherson
6 months ago
Intelligent Service was great! We ended up needing extensive work done and they made it as easy on us as possible. Their communication was top notch with us AND on our behalf with the insurance company.
Eric Pelz
6 months ago
We had our hot water heater go out. We picked Intelligent because they had working hours on the weekends and didn’t charge extra for weekend hours. Trevor came out to look at the issue with the hot water heater. I personally thought it was the Thermopile, so I ran to hardware store replaced and issue still existed. Trevor diagnosed it with a bad gas valve and said he can replace the heater part for $850 or he’d recommend a brand new water heater. He said if he replaces the part, he will most likely need a brand new water heater anyway in the next few months to at least a year. He then went on to look at the boiler, which was about 40 years old. Now keep in mind this boiler does work, and I was not planning to have any service on it whatsoever. Over the years when I’ve had the maintenance guys over to look at the boiler all companies would not even touch it scared that they were going to break it even more and then have to owe me a brand new boiler. He then went on to say he could give us a deal. We can kind of throw in a hot water heater. If you get a new boiler, we can install it this week. So we thought about it a little bit more and we wanted to go ahead and do it because not only the savings but what if the boiler went out in the middle of winner then we’re going to pay extra charges for the winner cause they’re gonna be busy and it’s probably Probably gonna be more expensive. So we went on to replace the boiler and the hot water heater hot water heater heater was replaced that day which was perfect. It took about an hour and a half. He then said someone from Intelligent would call me to set up the install of the new boiler. Two guys came out to install the new boiler and they brought another guy Neal who helped me I’ll walk through the process of what’s gonna happen and what they’re gonna install what they’re going to leave in place Place and not touched due to the fact that I made damage didn’t even more. Install took about 78 hours they did not have to come back the next day except to change out the thermostat just because that was kind of them. We had a small issue with the damper, but luckily they replaced that within the next day or two and now going on 24 hours to 48 without any issues. Overall, I was very happy with their service very happy with their service service man. They were very polite and they explained what they were doing. They were in and out. They kept the place clean so I was very Happy with them overall.
Andy Lenczow
2 months ago
We had a broken pipe under our basement floor. Technicians arrived on Monday morning, thoroughly diagnosed the issues and provided a detailed estimate. On Thursday, only three days later, the technicians arrived on time and, by the end of the day, the problem was fixed.Throughout that day they kept me informed, both warning me of potential problems (it's an old house) and calming me with their breadth of experience and professionalism. My wife and I are extremely satisfied with Intelligent Service.
Dion Lione
3 months ago
I would like to give a top rating for the excellent work done by Intelligent Service. Jason deserves special recognition for outstanding leadership, great team coordination, and smooth communication throughout the entire process. Everything was well organized and handled efficiently. Also, I want to personally commend Trevor for a job very well done — professional, reliable, and detail-oriented. Overall, a fantastic experience with a great team. Highly recommended 👌 💫💫💫💫💫
O OMAN
3 months ago
We've been using Intelligent for years, and they always do a great job! Fast service, friendly & knowledgeable technicians, highly qualified, and outstanding communication. When our heater went out today, they were out the same day. Can't recommend them highly enough!
Service Area
Intelligent Service serves 45 cities in the Chicago area.
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Cities Served
Intelligent Service FAQ
Services
Hours of Operation
Business Address
709 N Main Street
Mount Prospect, IL 60056
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