Intelligent Plumbing, Heating, Cooling & Drain Cleaning
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Intelligent Plumbing, Heating, Cooling & Drain Cleaning has received 4.7 out of 5 stars based on 179 customer surveys.
5
151
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15
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5
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1
7
8th year as a Best Pick Call
"Intelligent has been providing unparalleled service to homeowners in the Chicago area since 1982. We pride ourselves on employing the best, most highly trained plumbing, heating, and cooling technicians in the country. We believe in serving at the highest level, and we look forward to the opportunity to serve you."

Jason Kerr | President
Company Information
Services Offered
Intelligent Plumbing, Heating, Cooling & Drain Cleaning offers plumbing, heating, cooling, drain, and sewer services, including drain cleaning, video inspections, ejector pump installation, and in-house sewer repair and replacement. The company also performs a complete list of plumbing services as well as HVAC services, including furnace and A/C repair and replacement.
Warranty
Intelligent offers a lifetime workmanship warranty.
Company History
Intelligent Plumbing, Heating, Cooling & Drain Cleaning, a division of Kerr Mechanical Corporation, has provided plumbing, heating, cooling, drain cleaning, and sewer repair services to the local area since 1982.
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
Address
709 N Main Street
Mount Prospect, IL 60056
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-011696

Compiled Score:

Intelligent Plumbing, Heating, Cooling & Drain Cleaning has received 4.7 out of 5 stars based on 179 customer surveys.
5
151
4
15
3
5
2
1
1
7
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/12/2019

“I would like to recognize Dan for his exceptional service.”

Review by
08/27/2019

“Everything was fine.”

Review by
08/27/2019

“I would like to recognize the two gentlemen that came.”

Review by
08/27/2019

“The plumber that came out and the first person that we dealt with in setting everything up were very nice.”

Review by
08/22/2019

“The service was great. They were on time, professional, and did a great job.”

Review by
08/19/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“I was very pleased that they came to remedy the mistake on the depth of the plumbing hardware, and they did this for free. This made me feel like there is a guarantee of quality that we are paying for when we hire Intelligent Plumbing”

Review by
08/07/2019

“I would like to recognize the plumber who did the work.”

Review by
08/05/2019

“They do a good job of giving multiple options. I liked that they let us know what we needed to get done versus what we could do.”

Review by
07/24/2019

“I think the man they had here was very personable, and he wasn't demanding of me.”

Review by
06/27/2019

“Dan Corcran and Sean Bucci”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Joe has been an exceptional help”

Review by
06/26/2019

No review comments provided

Review by
06/25/2019

“Intelligent Plumbing Services exceeded all my expectations.”

Review by
06/24/2019

“They are wonderful and I have been using them for years. They have always been very professional, on time, and I trust them.”

Review by
06/24/2019

“I would like to recognize my technician for his exceptional service.”

Review by
06/24/2019

“I would like recognize Johnny for his exceptional service from Intelligent Plumbing Services.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“Highly reliable and knowledgeable. They fixed my problem on the first visit.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

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Review by
06/24/2019

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Review by
06/20/2019

No review comments provided

Review by
06/19/2019

“We are very pleased with the service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

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Review by
06/19/2019

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Review by
06/19/2019

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Review by
06/19/2019

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Review by
06/19/2019

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Review by
06/16/2019

“Great work and met appointment time.”

Review by
06/16/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/15/2019

“I have recommended Intelligent Services many times to friends and on social media. Their service is simply the best around.”

Review by
06/15/2019

No review comments provided

Review by
06/15/2019

“Prices too high”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“TIM AND JOE WERE BOTH EXCEPTIONAL -”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

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Review by
06/14/2019

“Matt”

Review by
06/14/2019

“Sean”

Review by
06/14/2019

“Sean, very thorough in explanation of plumbing problems. We will be reaching out soon to have these issues addressed.”

Review by
06/14/2019

“Neal”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
08/07/2018

No review comments provided

Review by
07/31/2018

“Joe. I always wanted a tankless water heater but was scared to take a chance. Joe suggested one and did a good job explaining the limitations of traditional tank heaters and seemed very confident in the tankless model he was suggesting. It has been working great!”

Review by
07/27/2018

No review comments provided

Review by
07/26/2018

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Review by
07/26/2018

“Communication was fantastic. Everyone I dealt with from the woman on the phone to the guys that came and did the work...all were wonderful.”

Review by
07/26/2018

“They exceeded my expectations because of their professionalism.”

Review by
07/25/2018

“The entire operation was easy to schedule and pay for. Everything was electronic so there wasn't much paperwork. I did need an additional copy of the receipt for my records and they emailed it to me right away. It was a super easy process to deal with them. I paid them with a credit card over the phone. The whole process was seamless and easy for me. I'm very happy.”

Review by
07/25/2018

“They met my expectations in all areas. They're awesome. Great quality, great people, and they did a great job.”

Review by
07/25/2018

“I thought the field tech did a great job. I believe his name was Joe. He was professional and knowledgeable.”

Review by
07/25/2018

“The man who was here helped my husband rig something up. We were flooding and they got the water of the basement. We really appreciated that.”

Review by
07/25/2018

“When the work was scheduled, they showed up on time, and the work was done promptly. It was done well.”

Review by
07/24/2018

“Johnny was the man. Walked me through everything he did, was extremely knowledgeable, and taught me a little bit about my home's plumbing system. GREAT SERVICE!”

Review by
07/24/2018

No review comments provided

Review by
07/24/2018

No review comments provided

Review by
07/22/2018

No review comments provided

Review by
07/22/2018

“Everyone we communicated with was professional and helpful.”

Review by
07/21/2018

No review comments provided

Review by
07/21/2018

No review comments provided

Review by
07/20/2018

“Jason and his crews are some of the very best I have used. I have 4 properties and they have completed repairs to three and helped to the fourth from the ground up as a new build. I am more than pleased with their work and their ability to respond quickly. they understood the urgency when my house began to flood due to a faulty sump pump. they save me from thousand of dollars of damage. I can not say enough about their work.”

Review by
07/20/2018

No review comments provided

Review by
07/20/2018

“We've worked with Joe 3 times recently and were happy with his work. Office is always nice too.”

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

“Johnny was meticulous and knowledgeable. Also Friendly and understanding. He is detail oriented and I am fully satisfied with the job done.”

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

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Review by
07/19/2018

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Review by
07/19/2018

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Review by
07/19/2018

“Your services are very expensive in comparison to other places. You are great but the last quote we got was more than double of what another company charged.”

Review by
07/19/2018

“Neil used to get the job done perfectly, every time. But without his expertise, we have not been satisfied with Intelligent Plumbing.”

Review by
03/01/2018

“They put in a water heater. They disclosed everything about what they were going to do before they do it. The guy is very nice and knows what he is doing. I'd give them an A.”

Review by
03/01/2018

“They were out back in November. We had a cracked overhead sewer, that was dug up and repaired with PVC. We had an ejector pump replaced and a sump pump system replaced. It was a good amount, all done last year. We ended up getting three estimates, and they seemed to be the most knowledgeable. The price was good, maybe not the lowest. It seemed like they actually did good work and we were satisfied at the end. I would grade them an A.”

Review by
03/01/2018

“We’ve known them a long time, and they're good, dependable, and do good work. They currently do our plumbing every year. They check our water. That’s what they do best. They just started doing heating and air conditioning. The guy is new, so it’s been OK. They are much better at the plumbing. I'd give them an A.”

Review by
03/01/2018

“They put in some work in our kitchen sink. They did some new plumbing for us. It was pretty quick. It was very clean and they were very informative. The people I worked with were great. I would give them an A rating.”

Review by
09/06/2017

“The plumber was professional, courteous, and personable. He did a good job. The seam broke where the kitchen sink connected to the pipes, and they fixed that. It didn't take long. I'd give them an A.”

Review by
09/06/2017

“There were some issues with billing, and I questioned the hourly rate and was kind of just given a ‘suck it up and pay it’ kind of answer compared to an actual phone call or follow-up. They replaced a pipe in our basement. It was a just a pipe from our sink that had rusted through. The guy that came and did the work was fantastic. He was forthright, communicated well. I just didn't really appreciate that I questioned the bill and they gave me the run around. ‘Well, we've got to pay our employees.’ I have to seen an itemized invoice when I get back. I would say they’re a C overall. All I asked for was an itemized invoice, and they didn't give me one.”

Review by
09/02/2017

“They followed up quickly. They gave me an estimate that showed me what levels I could go with. Like, 'If you want to spend this amount of money, this is what you could have.' They were very clear in explaining everything. They were here when they said they'd be here and finished when they said they would. They've done two different things for me. They came here when my basement had flooded because both of my sump pumps had died. They were excellent, helped me out a great deal. I was so impressed with them with that, I had called them to come out for another plumbing issue and an air conditioning issue. To be honest, the plumbing issue, the plumber came out told me what my options were and we decided not to proceed with that, and they were fine. The air conditioning issue, they ended up replacing my entire air conditioner and it was great. I'd give them an A+ for everything. There was nothing that they did that I didn't think was excellent. I'd absolutely recommend them. They were wonderful.”

Review by
09/02/2017

“They're very good. We had a little bit of a snafu, but the owner came out and took care of it the next day, which was really important. We live in a condo, and it took a lot of effort to get things scheduled. There had been a snafu on Intelligent’s part, and Jason took care of it. That's a good thing. They were installing a new refrigerator for us. They get an A overall.”

Review by
09/02/2017

“The service man who was out here was really good, cleaned up after himself really well—just very professional. They replaced an injector pump. I'd rate them A+. Everything was great. They were on time.”

Review by
09/02/2017

“It was good. They're pretty straightforward. They couldn't fix the problem, they couldn't find anything that was wrong, but he had a couple of solutions just in case. It was a good experience. It was a leaking washing machine, but we couldn't find the source of the leak. Intelligent Plumbing gets an A- overall.”

Review by
09/02/2017

“He's been helping me with making decisions about other problems in the house, so that I was glad about. I was also glad about his opinion about what was the matter with the toilets and what he did fix. I was very glad. He was very nice and pleasant. I'd give them an A overall. I'd recommend them.”

Review by
09/02/2017

“I had a very good experience, particularly with the plumber that came. He was a good guy. I liked his personality, and I liked his work too. He did good work. They were putting in a couple of outside faucets for me. They get an A+. Customer service was good.”

Review by
09/02/2017

“He was quick. He fixed it. He was polite and came on time. He was fixing the shower and the faucet, the showerhead. I'd give the overall experience an A+. I'd recommend them.”

Review by
09/02/2017

“I'm very satisfied. I really like their service. I like the people I spoke with, and the sink is great. I would recommend them, and I'm going to use them for future needs.”

Review by
09/02/2017

“They did very well. It was good. They had a good response time and follow-up. It was general plumbing work. It was a toilet. I'd give the experience an A. I'd recommend them.”

Review by
09/02/2017

“They were really fast, professional, and did exactly what we needed them to do. I think it was on the ejector pump. I'd give them an A.”

Review by
09/02/2017

“They were just good, fine, normal, did the work. It was a kitchen sink repair. I wasn't there, but from what I hear, I'd give them a B+.”

Review by
09/01/2017

“It was good. The guy was able to explain everything. He was friendly. It was simple plumbing. They get an A. I guess I would recommend them.”

Review by
09/01/2017

“Very friendly. He was very nice, very—extremely friendly, way more friendly than I expected a plumber to be. And he did a good job fixing our problem. They get an A.”

Review by
09/01/2017

“Everything was great. Everything's still working A-OK, and we're OK to do laundry. I'd rate them A+, for sure. I would recommend them.”

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