ABC Plumbing, Sewer, Heating, Cooling & Electric
9th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
ABC Plumbing, Sewer, Heating, Cooling & Electric has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
9th year as a Best Pick Call
"Being a family-owned business that started in plumbing over 65 years ago, ABC is the company thousands of homeowners have counted on to the get job done and done right. If you've got a leaky pipe, a bad water heater, or a kitchen faucet that you need help with, you can make one call to ABC and Consider It Done."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a comprehensive range of residential plumbing services, including repairs, replacements, and installations. The company works on faucets, toilets, piping, drain lines, disposals, valves, gas lines, water heaters, sump pumps, sewers, and more. ABC specializes in tankless water heaters, water conditioning and filtration systems, sewer work, and trenchless sewer replacement.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the lifetime of the product.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's plumbers drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Licenses
#055-013536
Areas Served
Chicago, Lincolnwood, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They responded immediately and they do fantastic work. They've done everything. This last one, they were doing electricity. We've had them replace a water heater, sump pump. You name it, they've been here. I'd give them an A+. Their customer service was excellent. I have recommended them.”

“It was a hot water tank. The tank was only about five years old, but I hadn't had any hot water. There was something wrong with the tank so he was able to fix it. There was the option to replace it, but he was able to fix it. He came out on a Sunday. In fact, it was on a Mother's Day that they came out. It was kind of nice because they came out right away. Overall, I'd give them the best rating. He was good. He came right away and he fixed it. It was great. They're the best. He knew what he was doing.”

“They did really well. The professionalism was great. They were very helpful. They didn't try to push anything on me, just kind of told me objectively what needed to be done. I've had them out a couple of times. They put in a new sump pump and a backup. I would grade the overall experience with an A+.”

“They are a wonderful company. I've had them quite a few times. I had them once with a total disaster and they came on a Saturday and then they came back on the Sunday too because they knew that I was having company that day. The problem was in the bathroom, and they were just right. We have had plumbing. They always come for my air conditioning and they do checks on it every year. They have also fixed my sump pump when it broke down. A.B.C. is very good. I would grade the overall experience with an A+. They're very polite and they call ahead to tell you who's coming so you will be able to know when they come to your door.”

“They fixed our sump pump problem. They are fantastic. We used them in our last home too. I would grade the overall experience with an A+. They were fantastic.”

“They did a good job. I used the Best Pick magazine. I would give them an A+ overall.”

“ABC's always been great. They always do a very good job. They just came to do the yearly checkup. I'd give them an A+ overall.”

“They were overall professional—highly professional. I'll give them an A- overall. The quality of their work was good.”

“They're awesome. I used to use somebody else, but I switched to A.B.C. They're really good on their follow-up when you sign up for their membership advantage program. Their follow-up is good, their scheduling is easy. They've just been really really reliable. So, I've been very happy with them. They've done a lot. They've done furnace replacement, air conditioning replacement, plumbing—they've done it all for me. I'll give them an A.”

“Everything was good. They did a good job. They communicated well. They fixed the pipeline underneath the sink in the kitchen. I'd grade them to be very good. Overall, they did great.”

“I like that they come on time. They are very clean when they do work, and when they inspect, they are very thorough. They have done electrical, heating and air conditioning, and a recent evaluation of the plumbing. I would grade the overall experience with an A+.”

“They are convenient because they are located not too far from us. And I've done business with them for many years. They're very friendly. The guy that comes out, he's very nice. They did some plumbing work for me. I would grade the overall experience an A+.”

“We went through a period where we had an A.B.C. truck in our driveway everyday, for weeks for plumbing work and all. So we've been satisfied. One of the things I've noticed is the quick service. We've called with a plumbing leak and they're out at 6:00, 7:00, 8:00 at night to get it corrected. I would grade the overall experience with an A+.”

“I liked the gentleman who made the installation. I think he went above and beyond his duties. He was very helpful. I needed a lot of help, and he was right there to do it all for me. I couldn't be happier. They put in a new toilet and unstopped some drains. I would grade the overall experience with an A+. They left the bathroom spotless.”

“They're always on time. They give us alternatives to do what needs to be fixed. And if we need an appointment with them, they're prompt in getting to us. The last thing we had done was a general check up on our electrical and plumbing, and we had a furnace installed maybe six months ago. I'd give them an A+ overall. They have never left a mess behind. I recommend them all the time. I recommend them to all my friends.”

“They were prompt, on time. I think they do a thorough job. We used them for a number of different things at the house, so I think the quality of work they do is really good. They are diligent about telling us when something is going to be done and when it's completed. I really like working with them. They have fixed a leak for us. They have also done work in the kitchen. We also had another sump pump-related issued and they fixed that. We use them for pretty much everything around the house. I would grade the overall experience with an A+.”

“I liked that they offer 24-hour service people. That's always convenient. We had the sump pump replaced. I would grade the overall experience with an A+.”

“Very professional. The technicians are professional. Everything gets cleaned up at the end of the workday, at the end of the project. Just solid work. I have a maintenance contract with them where they service my apartment building, HVAC, electric, and plumbing. Then, they replaced central air conditioning units for each of the apartments. They were old and they completely replaced them for me. A+. I had an issue after they didn't clean up one day, so I called the project manager and the next day they had a crew out there, cleaned everything up, it looked like new. Always on time, early usually.”

“They were just very thorough and explained everything very clearly to me and were very professional about the way they approached the entire job. They replaced one of my sump pump injection pumps and they installed a water heater. A+.”

“They were really very professional; knew what they were doing, courteous, and offered me solutions that were much better for me, the house, and the environment. They were very good. They did quite a few things: plumbing, they did air conditioning, and put in a circuit breaker in my air conditioner unit outside so that it wouldn't power the whole house down. A number of things. I would grade the overall experience with an A+.”

“I think they are very good. A.B.C. put in a new furnace and air conditioner, and also a new sump pump and a back-up sump pump. I would grade the overall experience with an A+.”

“I've been a customer of theirs for years. A+. They're on time and very clean.”

“They've been good to us. We've done a lot of work with them. We're all right. You name it, ABC has done it for us. I'd give them a really good grade, A+. We've been happy with everything. We've had a lot of things done with them lately. They're on time because they give me a range when they'll be here and they're normally here at the right time or they'll give me a call. I have no problem with their cleanliness. Their customer service is really good. They seem like they know what they're doing.”

“ABC Plumbing did some work for me months ago. I like ABC plumbing very much. They're very good. They're knowledgeable. They're informative. They're prompt. When I have a problem they're good at communicating when they're going to come. I can't ask for anything else. They checked my sump pump when we had a bad rain. I'd give them an A+.”

“Very prompt service, nice technicians, and explained things to me. I like the company. They put in a new furnace and A/C. And then I had a couple of electricians out to change the ceiling light in the kitchen—an old, old one. And they did some plumbing also for me. I would grade the overall experience with an A+.”

“They did the job well. They routed a pipe out. No complaints with anything.”

“Everything was fine. The work always seems to be good. They were repairing something. They did plumbing work. Overall, I would give them an A. They were on time.”

“They're very professional. We've had them come in for our generator to have it checked and our air conditioner, and plumbing work. I would give them an A overall. They knew what they were doing.”

“They did a good job. I would grade the overall experiences with an A. I have already recommended them, at least three times.”

“They did work for us, and they were nice and straightforward. They described what they were doing before they did it and explained why they were doing it, so that's very helpful. We've had some plumbing and electrical work done from them before. I would grade the overall experience with an A.”

“They replaced my water heater. I would grade the overall experience with an A.”

“They are very quick. The last time they repaired a leaky faucet. I would grade the overall experience with an A.”

“They know what they are doing. Most recently, we had a toilet installed and then around the same time, a sewer line had been replaced. I would grade the overall experience with an A.”

“They were very nice and they fixed our sink. I would grade the overall experience with an A.”

“They're doing a good job so far. They checked out my furnace and everything. I would grade the overall experience with an A. I have recommended them to people. Right now, it's good, nothing bad.”

“I've used them a few times. I just like that we get their email ahead of time that shows who is coming and their experience and some background. So far, all the techs I've met with have been friendly, knowledgeable, and have helped me with my plumbing issues, electric issues, and etc. I would grade the overall experience with an A.”

“I liked the timely manner that they arrived, and all the answers to the questions I asked them. They were checking the A/C unit. I would grade the overall experience with an A.”

“We've used them before so they were just the number one go-to. I needed an injector pump replaced. I would grade the overall experience with an A.”

“They've always responded when we needed them and did a good job. We've had a new sump pump, a new water heater, a new furnace, and a new air conditioner. You name it, they have been called to do it. I would grade the overall experience with an A.”

“They did some plumbing and electrical work. I'd give them an A.”

“They show up when they say they're going to show up. They're very neat and clean. They've always fixed what they said they were going to fix. They've done a number of things: they've installed our A/C and heating unit, they do our plumbing, and they've changed out a toilet. I would give them an A. I would recommend them.”

“They were reliable and did a good job. I've used them for plumbing and HVAC work. Overall, I'd give them an A. I would recommend them.”

“They were very professional. They pointed out problems and even gave us some suggestions. They were fixing a plumbing issue I had. I would grade the overall experience with an A.”

“We've always had a positive experience with A.B.C. They do a good job and we know beforehand, who's going to be coming. They've replaced a water faucet on the outside of our house and they've done a check up on our air conditioning unit. I'd give them an A.”

“It seems like they've always been consistent and good. Their stuff works. They've done heating and air conditioning for me. They've also done some sump pump work as well. They get an A.”

“They did a good job. They worked on plumbing. I would grade the overall experience with an A.”

“I've only used them twice and it was very positive both times. They did an air conditioner inspection. The time before that, they did some plumbing work—replaced the sump pump and fixed the toilet. I'd give them an A. They were absolutely on time.”

“The price they quoted you is the price it is, and they give good service. I had a couple of water leaks. I would grade the overall experience with an A+.”

“They were quick. They got out there, did their job and did a pretty good job. It was fair. They put in a new sump pump and then checked my backup, put a new battery in and put a new pipe in for the sump pump itself. I'd give them an A+.”

“What's nice about them is that they have the centralized service where you always call and can always get a hold of somebody and talk to somebody. And the technicians that have come have always been very helpful and very professional. I've had them for a few different things. We got a new sump pump in recently. We had trouble with our air conditioning not too long ago and somebody came out, and we are on their regular service plan so when they came out, it didn't cost anything for them to come out. They did the annual electric 14 inspection and they checked everything. I would grade the overall experience with an A.”

“I was extremely pleased with the service provided. The technician was very nice, empathetic, and caring. He expertly and efficiently took care of the problem and satisfactorily explained things. I was very happy that I had the good fortune to have him come to my home. ABC always provides good service—A+.”

“ABC performed exceptional plumbing for us. The technician was on time, took his time explaining the options available, and then installed a high-end sump pump with a battery backup. Everything was very neat when the work was completed. We would recommend ABC to anyone we know—A+.”

“I first hired ABC to install hookups for a gas dryer and to replace some pipes in the basement. I was satisfied with the work and customer service, so I didn't hesitate to call them for other projects. The technicians are great. A very professional company.”

“The plumbing that was installed under my kitchen sink looks like a work of art. Yes, it is really that great!”

“Always good service and very polite people deal with.”

“Outstanding.”

“Technician was very helpful and did a great job.”

“The customer service was extremely good. The main water supply from the basement to the second floor had a galvanized part that was rusted through, and a three-quarter inch copper part got replaced. In the bathroom, all the plumbing that went to the bathtub and to the bathroom sink was galvanized, so that had to be replaced with copper. The plumber plastered over holes in the wall, and he did a very good job with that. I'm extremely satisfied. They're A+.”

“I had some issues with my kitchen sink, so they fixed that. They did it in a timely manner. They are excellent—an A-grade company.”

“It's fine. I'm thoroughly happy. They did the work, and they were happy-go-lucky while they were doing it. They were routing out my pipes. I would give them an A.”

“They were reliable, they kept to the time, and the work was good. They were replacing the water heater. It probably took about three or four hours. They were pretty clean. They get an A.”

“I think the plumber came out and explained everything, and the work did hold up. They did some plumbing for me. I had a tub in the basement, and the sink had rotted out. They're an A-grade company.”

“I had plumbing work done by ABC. They had good customer service in general. They're out on time and easy to get along with. They worked on the sink and toilet. It took about an hour.”

“They showed up on time, and the service guy was very nice. The shower wasn't working properly, so he reinstalled some things.”

“It was fine. The guy knew what he was doing, and it was all done in the day that he came. He had everything with him that he needed, and what he didn't have, he got right away from one of his partners. So, it was good. They installed new toilets and fixed a leak on our outside spigot that had cracked over the winter. They're an grade-A company.”

“They were able to fix a leak in the pipe. The customer service was very good, and they were polite and prompt. ABC deserves an A.”

“We haven't had any problems at all. They did what we asked them to do, and they were timely. They did my plumbing. I would recommend them and give them an A.”

“They put in a new, combination boiler and hot water system. It took most of the day because of things they didn't anticipate and had to account for. I kind of took a chance with them the first time, and I think after that, I signed up with them. I have recommended them to others.”

“I liked that it was easy. I was just having the guy look at my garbage disposal, and he ended up replacing it. He told me what was wrong with it and gave me an estimate of what it would cost to fix it instead of getting a new one. Their customer service was fine. ABC gets an A.”

“ABC Plumbing's customer service was extremely good. The main water supply from the basement to the second floor was rusted through, and then in the bathroom, all the plumbing that went to the bathtub and to the sink had to be replaced with copper. The plumber plastered over holes in the wall, and he did a very good job with that. I'm extremely satisfied. They're A+.”

“I had some issues with my kitchen sink, so ABC Plumbing fixed that, and they did it in a timely manner. They are excellent—an A-grade company.”

“My tech who handled everything was nice and courteous, and he was able to complete my job and fix it. They've always been very timely and have always gotten me on the schedule very quickly. I would give them an A.”

“I'm thoroughly happy with ABC. They get an A from me.”

“I liked that they were professional and courteous. The plumber from ABC reinstalled a toilet because the previous owners did not have it installed correctly. He put the right kind of couplings in, and they haven't had to come out to follow up on that service. They showed up on time, they did what I needed them to do, and they explained what they were doing when they did it. I would recommend ABC—in fact, I already have. I would give them an A+.”

“I like everything about ABC. They put in a new hot water tank, a new air conditioning unit, and a new furnace. They knocked it out in the time that they promised. They deserve an A+.”

“ABC has taken care of all of our plumbing needs, including regular maintenance and repairs. Everything seemed to go at once, so they repaired or replaced it all very quickly. They were very reliable. I would give them an A.”

“I had ABC take out a garbage disposal and clean a pipe. They are really organized and professional, and everything is really clear and structured. They are very friendly. I don't have any complaints, so I would say they're an A.”

“ABC did some plumbing work for us, and they got the job done the first time. I'd rate them as an A.”

“The last time ABC was here, we had a problem with banging pipes, and the plumber was able to fix that. He didn't have to come back to follow up or anything. I liked that they came out when they said they were going to, and they fixed the problem. I would recommend them, and I would give them an A.”

“I heard about ABC from my husband's friend. This was the first time I had them do work for me. They were on time and responsive, and I never had to call them back—the work looks fine. I'd give them an A grade.”

“They showed up on time, and they were very professional. They did the work, and they were quite upfront with the pricing, which I found refreshing. I understand that with plumbing, sometimes you can get into something and find out it's going to take a little bit more, but it's good to have an idea of what it is going to cost. I would give ABC an A.”

“ABC Plumbing was excellent. They installed a tankless water heater in our basement. I liked that they explained what they were doing and how much time it would take. The plumbers showed up on time, they were neat and courteous, and they didn't mess up my house. Their customer service was excellent.”

“I love ABC. They are awesome. Their people are professional, and I always have a good experience with them. They cleaned out a stack pipe that had backed up, they've replaced faucets, and they do monthly maintenance for me—they do pretty much everything. They deserve an A.”

“I would absolutely recommend ABC. They're excellent. They fixed a leak I had under the dishwasher. They were able to tell me what the problem was and advise me on what to do. They arrive on time, and they're very helpful, very efficient, and very nice.”

“ABC Plumbing, Heating, Cooling & Electric replaced the sump pump; that's all they did. The quality of the work was excellent. He explained everything he was doing and what needed to be done, and he was very prompt and thorough. I would give them the A+ grade. I'm in their club program or whatever it is.”

“I'm very satisfied. If I need this kind of work done again, I will call them again. It was the first time I've used the company. They did some plumbing work outside—put in a new water pump—and they did some electrical work. I would grade them excellently; I would give them an A+ rating.”

“I thought the company was good, and I'd recommend them to anybody. They did plumbing work for me. The quality of the work they did has been excellent so far. They deserve an A+. They did the job. They came right out, they were courteous and neat, and they fixed the issue. I haven't had a problem since.”

“The guy who came out—I forget his name—made the experience positive. They took out the old water heater that had broken, and they installed a new one. Everything's been perfect since the installation. Really, the customer service is great. They got out there right away, and they got it done pretty fast. An A+ is good for this company.”

“I think I used ABC one month ago because we had water in the basement. The quality of the work was very good; it was excellent. I would rate the company as an A+.”

“ABC was awesome. We're very happy and would use them and recommend them again. They resealed our toilet, and they replaced a garbage incinerator for us; that's pretty much it. I would grade them an A+.”

“They did plumbing work. I believe the workers were just fine, but I wasn't really here when they were. My husband was, and he didn't have any complaints. The quality of the work was excellent, so they earned an A+.”

“They worked on the machine for the plumbing. They did that routing; I think that's what it's called. That helped us. The clog is gone, and it's now working fine. They did both plumbing and duct cleaning. The overall quality of the work was excellent. I would give them an A.”

“It's a good company. They came when I called, and it was very busy. It was a sump pump; they replaced a switch. Everything's been fine, and it was done in a good time frame. Their cleanup was excellent. Everything went well, and it's working. I would grade ABC Plumbing, Heating, Cooling & Electric an A.”

“The timeliness and the quality of service made my experience working with ABC positive. They did an after-hours replacement of a sump pump. The workers were very professional, timely, and knowledgeable. Their customer service was excellent. In the future, I would use their services again. Nothing else stands out from the work they did for me. I would give them an A rating.”

“It's been a little while now since the company did work for me. They've done a couple things. My wife actually handled it and coordinated with them. It was definitely a plumbing job, although I think they've done some system maintenance and cleaning for us as well—for the A/C. They've done a little of both. I can't remember the exact context and the exact job that they did, but I know that we were happy with the work they performed. I would rate them an A+.”

“ABC was on time, they called, and they did good work. I haven't had any problems with the work they did. We've had a lot of work done by them, actually. They did furnace and air conditioning work for us, they fixed a leaky pipe, and they put in a new sump pump. I'd say we've probably been using them for eight years—maybe longer. They've definitely earned an A+.”

“ABC Plumbing, Heating, Cooling & Electric did a lot of different things, and my experience was very good with them. They put in a new sink and a new toilet, and they connected a pipeline to my dryers because it had a steam option, but there wasn't anything to make the steam—they made that. It was both plumbing and electrical work when they put a new grinder in my sink. Everything was good with them. I would rate them an A+.”

“I used this company when I was having problems with my water heater, and they were able to fix it without replacing it. They finished on time; they're quick to respond. It was very good customer service. They deserve an A+.”

“ABC Plumbing, Heating, Cooling & Electric replaced our hot water tank, and the quality of the work was good. I wasn't here when the worker was here, but I believe my husband said the guy was really nice. I would say their grade is an A+.”

“ABC Plumbing, Heating, Cooling & Electric did some work for me in the past, and I thought they were great. They did a great job and were very friendly and professional. We had a leak underneath our toilet, and they fixed it. The quality of the work was very good. I would give them an A+, and I would definitely recommend the company.”