Addario's Plumbing, Heating, Cooling & Electrical
2nd year as a Best Pick
Best Pick 2017
certified company
A
rated
Based on 421 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Addario's Plumbing, Heating, Cooling & Electrical has received 5 out of 5 stars (A-rating) based on 421 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"For over 15 years, Addario's has provided homeowners with reliable, trustworthy home services. Our core values drive our business—safety first, exceed every customer's expectations, and demonstrate the highest level of integrity. Our mission is to help you live in greater safety and comfort."

Steven Addario, Jr., & Joseph Addario | President & Vice President
Company Information
Services Offered
Addario's Plumbing, Heating, Cooling & Electrical performs a range of plumbing repair, maintenance, and installation services for residential customers, including fixture installation, backflow prevention, and sump and ejector pump work. In addition to cleaning and repairing drain and sewer systems, the company offers HVAC, electrical, and duct cleaning and sealing services as well as backup generator installations.
Warranty
All installations are backed by the company's "Golden Guarantee."
Company History
The local, family-owned-and-operated company was founded in 1998 by president Steven Addario, Jr., and vice president Joseph Addario.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
#3102
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're awesome. As far as appointment time goes, they're spot on. The plumbers I've dealt with are absolutely perfect; they know their stuff. They are great, they really are—A+.”

“Addario's was excellent. They were professional. They replaced my hot water tank. They came out very quickly, took away my old one, disposed the unit, and set up the new one. They're great—an A+ company.”

“They were great, and they did an exceptional job. They replaced a boiler. I would give them an A.”

“They were very professional and knowledgeable. They did some plumbing work for me. The technician was excellent and did what I wanted done. Overall, I would give them an A. I'd recommend Addario's Plumbing.”

“They put in a new water heater for me. I think I had them twice, but I can't remember what I used them for the second time. I'd give them an A. It was great. They were super nice and did a good job. I would recommend them.”

“I think one pipe is broken. A leak is coming from the wall. I think that was the problem. He fixed it. Everything is OK. He did his job. I'd give him an A+. I called the company, and they made an appointment with him. He's on time. He did his job.”

“They did the bathroom. I'd give them an A+. I'm very likely to recommend them.”

“We always have a positive experience with Addario's. I like everything. I like how polite and knowledgeable their plumbers are. I like how quickly they respond to a call, and they do a really good job. They've done both plumbing and HVAC work. I'd give them an A+. I'm very likely to recommend them.”

“They redid my heater system and my furnace. It's gas now instead of oil. They took care of all the plumbing and everything for that. I would give them an A+. They were really good. I'm very likely to recommend them. I actually have recommended them to people too.”

“It was very positive. They did plumbing. I'd give them an A.”

“It was upstairs. It was the kitchen sink. Our picket and stuff had rotted away, and they replaced the plumbing of the sink. I'd give them an A.”

“They diagnosed the problem immediately and found the right part immediately, so they were very efficient. I liked that. It was only plumbing for me. I would grade it A. I would use them again.”

“I liked their workers. They seemed to know what they were doing. They replaced a couple of pipes and they maintained my boilers. It was just a home piping. Overall I would give them an A. I had to call them a couple of times to get them to come out.”

“They did plumbing work. The service was good. I had no complaints.”

“We have an older house, and we're doing a lot of things on it, like siding and windows. We had to have some of the plumbing redone, so the plumbing in the kitchen was redone a little bit and some of the plumbing downstairs. Overall, I would give them an A. I don't have any experience with other plumbers, so I'd be likely to recommend them. I did think it was good. I just didn't have any complaints.”

“I'm sure it was a good experience because I would have remembered if it was a bad experience. We were looking for a plumber, and so I think we found them, and they were great. They were fine. I don't have anything bad at all to say about them. It was a while ago. I would definitely give them a positive review. I would only give them a negative review if it was really bad. So, I would say it's a positive review. I'd give them an A down the board. I don't have any complaints.”

“It was a hot water heater, I believe. My hot water heater went. I'd give them an A. I'm very likely to recommend them.”

“They did plumbing. I'd definitely give them an A. I'm very likely to recommend them.”

“I think they put in our furnace and hot water heater. It was a hot water heater or a boiler that they put in. We had them done like a year apart. One company did one and Addario's did the other. I'd give them an A. I remember the guys did a nice job. The lady on the other end of the phone is responsive. Nothing stands out as being problematic. I'm likely to recommend them.”

“Basically, they just relit the pilot. I had no complaints.”

“It was an A- experience.”

“I think everything is fine. I haven't heard any complaints. I would probably give them an A. I did have to wait until 8:00 P.M. for them to come.”

“We had a bathtub on the third floor that was so old it finally cracked. They had to replace that. They were checking everything. Once they took the tub out, they checked the piping, and they found that the piping needed to be replaced. Then they went to the second floor and the first floor, and they said well, first floor didn't need it, but the second floor definitely needed to be replaced, the piping. They did a very good job. I'd definitely give them an A.”

“I think it was fine work. They did my gas. I think they repaired it. I can't remember anything bad. I have no complaints at all.”

“They did the work they said they were going to do. They converted us from oil to gas heat and did an on-demand water heater. The work took probably about a week and a half. It was in line with the initial estimate. An A grade is perfect for them.”

“They did boiler work for me. It was a replacement job, and they did some assessment as well. The work was excellent, but I wasn't there to see them. My husband happened to be there and talked to the gentleman. He seemed very satisfied. We were going to ask them to come back and do some additional work for us. I would give the company an A rating.”

“It was very good. I had no problems with them. He did different things for me, including the boiler, which heats up the water, and the toilets. He did quite a bit of work. Different kids came here, and they were very pleasant. He was too. My grandson told me about them. They're an A+.”

“He did plumbing work. He installed the water to my new refrigerator. It went great. He's a nice guy. He gets an A+.”

“They put in the water heater. They did fine—they did great work. It's an A+ company.”

“We had a great experience with them. The piping from the water heater valve broke, but they removed it and fixed it, so now there is no leak. It was an emergency because there was a lot of water. I just called, and they were very responsive and got out there quick. The company gets an A+.”

“They cleaned something, and it seems to be working well. It was a tankless water heater. I have three of them, and they cleaned them. I chose them because they are one of the few that are endorsed by the maker of my hot water heaters. They were very nice. They showed me what they were cleaning and answered my questions. I would give them an A.”

“They just were prompt, and they showed up when we needed them to. It was a water heater, so it was an unexpected problem. They installed a new water heater. I chose them because I think I've used them before and everything was great. I would grade the company as an A.”

“I've used them once, and it was pretty good. When I had an emergency, they came right out. There was water pouring out from my water heater, and they put a new water heater in. I chose them because they're right around the corner. They're an A-rated company.”

“They were just here three weeks ago, and they did some work for me. I would use them again, no doubt. They know exactly what they're doing, and they're professional. I had someone else come in and take a look at the same issue and these other guys weren't able to do what I wanted them to do, but this company is very professional. I would speak to the office ahead of time, and if I needed parts, they'd pick up the parts. When they come here, it's the correct parts. They installed it, I had no issues, and I would definitely use them again. In my shower, I wasn't able to regulate hot and cold water, so they came in and replaced the showerhead, the spout, and also the main piece of the shower. I heard about them because they'd done some work in this house before I purchased it. I would give them an A rating.”

“They did plumbing work. They're a very good company. We're happy with them. I give them a sharp rating. They're good.”

“They did a good job. After they left, everything worked. They installed a hot water heater, and everything's fine. They were recommended, and it's an A-grade company.”

“It was fine. I would recommend them. I had a good experience. They installed a water heater, and they installed bathroom fixtures, like a dial and faucet. I would give the company an A rating.”

“Previously, they put in a boiler and a domestic hot water heater for us. It was one of those energy-efficient units. They were great. I'd give them an A, definitely. We had a little problem, and they came right back and solved the problem. They were very attentive.”

“They showed up on time, they did their work, and they were efficient. They worked on my hot water heater. The installation took about an hour or an hour and a half. That was the last time I used them. I'd rate the company as an A.”

“I had a tankless hot water heater. They were quick, they've been neat and clean, and everything's been great with them. I actually was referred to them by a friend. I think I'll give them an A.”

“I think they were prompt. They offered a scheduled time, and the time they took to take care of the work was within the reasonable expected time. They were replacing a water heater. I would say an A grade is what they should get.”

“They came on time and did what they were supposed to do. They did a lot of work. I had a busted pipe and a messed up boiler, and then I had toilets and sinks replaced. They were very efficient, and they did what they said they were going to do. They didn't have to come back a second time. I chose them because I'd heard that they were good from other people. They get an A from me.”

“I think they did the work meticulously, and they did everything that they were supposed to do. They did some plumbing for us. I'll give them an A.”

“I called and made an appointment for when I could be there and meet with them, and they accommodated that. They said they could come the next day and bring the hot water heater, and they did. It worked out fine. It was a two-day installation because I requested information on a hybrid water heater. After coming to look at it, they realized that wouldn't work. An A grade would be fine.”

“We worked with them. They replaced a water heater that busted. It was a standard, although we put in a stainless steel one. They were prompt and clean. We didn't have to call them back out. I would grade them as an A.”

“I've had them several times. They did general plumbing. It went fine. They do a good.”

“Addario's did excellent work. Every time the toilet upstairs was flushed, it would come through my ceiling. I called a couple of plumbers who pulled the toilet out and put a new wax ring in, but then I'd have the same problem. Addario's said it was a power-flush system, and I wasn't supposed to use a wax ring. He put in a new gasket, and he was right. He did a great job—A+.”

“Addario's was terrific. He took his time and tried to give me the best options; he wanted me to truly understand, and he explained everything. He was here for a water heater, and he did great with everything. He gets an A—definitely.”

“They did my gas conversion and installed a high-gear water heater. It was great. They were professional, very easy to work with, and very timely, and they cleaned up very well. I was quite pleased. I'd give them an A+ because they were great.”

“Addario's was excellent. They did plumbing for me, and I would rate them as an A+ company.”

“They did the job quickly, and so far, it's still good. They put in a new SuperStor water heater. I'd used them before. I'd give them a top grade—they get an A. I would give them good grades on everything. They're great people.”

“I was satisfied with the job and everything. I have them do plumbing. I had a faucet changed one time. They've done work for me over the years, but I don't call constantly because this stuff doesn't break on me. I have no problems. They do excellent work.”

“Addario's did a very good job. They changed the water heater fairly quickly, and then they had it inspected as well. We originally got that water heater from another company, and apparently, the company changed hands to Addario's. It was an emergency situation in winter, so we went with them. We're very happy that we did because they did an excellent job. They get an A grade for their excellent work.”

“They were very friendly, and they were quick and efficient. They were good. They fixed our hot water because we didn't really have any hot water. Their work was excellent. I'd give them an A.”

“They did an excellent job everywhere. They take their time to do their work. It was excellent. They removed some pipe that the city wanted us to rid of. We passed the inspection, so they did a good job. They get an A.”

“Addario's installed a water heater. I liked that they were efficient and fast. They're an A+ company.”

“The guy was very courteous and very informative. He explained what he was doing and cleaned up after himself. They took the old water heater out and put the new one in. I'd give them an A+.”

“The job was to fix a leaky pipe. The guy was very nice. I would grade them as an A+.”

“They installed our water heater, and they were very straightforward, quick, and tidy. They were easy to communicate with, and we didn't have to call them back. They finished it in one shot and cleaned up. We had used them a while ago, and their contact information was on the old water heater. I'd give them an A+.”