R.S. Andrews Services, Inc.
5th year as a Best Pick
certified company
A
rated
Based on 460 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
5th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps. Other services include 24-hour emergency service, repiping, electronic leak detection, and drain cleaning.
Services Not Offered
Septic service is not available.
Warranty

R.S. Andrews offers a thirty-day warranty on labor and a one-year warranty on parts.

Company History
R.S. Andrews was started in 1968.
Distinctions
R.S. Andrews is a Rinnai dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees of the company are background checked and certified drug-free.
Licenses
MP209323
Areas Served
Cherokee, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Clayton & Henry County, Coweta, Fayette & South Fulton County, North Atlanta, Dunwoody/Sandy Springs, Cobb/Marietta
A selection of 460 homeowner reviews:
“They were very prompt. They've done several different jobs for me—four jobs in less than six months. They've replaced pipes, toilets, and showers. Whenever I have any plumbing work, I call them. I'd give them an A—no complaints whatsoever.”
“Whenever I use R.S. Andrews, I feel like they know what they're doing; they have the experience. Recently, we had trouble getting hot water in our master bathroom, and they got it running in maybe five minutes. They operate proficiently and efficiently, they're very knowledgeable, and their customer service is good.”
“I do a lot of business with R.S. Andrews because they are very good and very dependable. They do heating, air conditioning, and plumbing. They are friendly, on time, and reliable. I'd give them an A.”
“The technician was very knowledgeable. I'd give them an A.”
“They worked on some plumbing about six months ago. I think we had two people come out for two different things. The plumbing guy was excellent—I forgot his name, unfortunately. For that visit, I'd give them an A.”
“We had a leak downstairs, and it all went well. I chose them over a different company because we've used them before, and we've had good luck with them before. It is still doing fine today. If a friend or a neighbor asked about the company, we would recommend them. We would give them an A.”
“The hot water tank went bad and R.S. Andrews replaced it. It's all good today. I'd give them an A.”
“They replaced our water heater. I'd give them an A.”
“They were here doing our water heater replacement. I'd give them an A. They did pretty good with customer service, punctuality, and cleanliness.”
“I had a new toilet installed about eight months ago by R.S. Andrews. They were an A. The plumber was a master plumber, so he was really good at what he did.”
“They came out to install a toilet. I'd give them an A.”
“They did plumbing work. I would give them an A. They were pretty competent.”
“They did electrical work. I would say I'd give them an A.”
“R.S. Andrews was great. They did plumbing work. They called me when they were going to get here, they got here on time, they did a nice job, and they cleaned up. I would grade them an A. I had no complaints.”
“I had a pipe burst, and I called them to fix it. They stayed and got the job done. And it was late, and they had to dig underground, and it was cold. I would grade them an A. I wouldn't say they would come any time, I had an appointment and his previous appointment ran over, and he didn't cancel on me.”
“It was great; they were great. They did a plumbing job. They were able to identify what the problem was and fix it pretty quickly, so it was just an overall good experience. I would grade them an A.”
“R.S. Andrews did plumbing work. I worked with Jamie; he's done several jobs for me. I like the way he works, and I like the company, so I use them for all my services. I would grade them an A+. I don't have any complaints. I already have recommended them.”
“They were great, and I referred them to my neighbor. They did some extensive plumbing work. They rerouted the bathroom. I had a leak in the basement and a leak in the water line out front. They were just professional, and they were good guys. I would grade them an A+. I didn't have any complaints.”
“They are phenomenal. They did plumbing, and they also looked at my unit. They were very easy to work with. The guy gave me a time, and he called me 30 minutes before like I asked him to—most of those places don't. He was on time, and he explained everything in simple terms. He said, 'Here is what it is. Tell me what you want to do, and here is the price.' He informed me in the future that this is what you want to look for. I would grade them an A+. I've already recommended them.”
“They are great. They did plumbing and A/C work. They were just very friendly, and they have a 24-hour service. They usually come out on the same day or the next morning. I would grade them an A+. I had no complaints.”
“We had a toilet replaced, as well as some plumbing work done—they put a pressure valve into the main valve. The technician was very professional and offered me alternatives to some things I was considering. He was very nice. I would grade them an A+.”
“They did an excellent job. They were very knowledgeable, they had great customer service, and they had great follow-up. They did plumbing work for me. I would grade them an A+—no complaints.”
“They're professional and reliable. They do our normal service every year. Their customer service is very good. I heard about them from neighbors.”
“I like their expertise—they were fast in doing the work, and they were great. I had them fix a leaky faucet, fix a leak in the wall, and change a toilet. Their customer service was 100 percent. They were an A.”
“They've done a couple of things recently. They replaced one of my air conditioning systems, and they also put in a new water line. An A is what their grade needs to be.”
“They're very prompt, and they're open 24/7 most of the time. When we need help, we need it right away—they seem to fill the bill, so I have a contract with them. They've dealt with water problems—they've done several things. They're clean and prompt, and I just can't find any problem with them. I've known about them for years and years and years. I think I used to use them a long time ago, kind of got away from it, and then went back to them. From the experience I've had so far, they would be an A.”
“I've had good experiences with R.S. Andrews. They do a good job. They replaced a garbage disposal in my basement kitchen. I've had them come out three or four times in the last couple of years, and their customer service has been great. An A+ applies to everything about them.”
“R.S. Andrews gave me excellent service and did excellent work. They were very professional, very cordial, and respectful. I haven't had any more problems with what they fixed, and they didn't leave a mess. They did plumbing work; they replaced one of the pipes under the house that drains the kitchen sink. I've been using them ever since—I won't use anybody else.”
“I've had R.S. Andrews do some plumbing stuff and one HVAC job. They are all nice and easy to talk to, and the work they do is always perfect. I'd give them an A grade, for sure.”
“They have done a lot of work for us. They did plumbing, and I got my heater serviced. They're an A+.”
“The technician spent time with us and stayed until he figured out the problem. Then, he drove to get the part and came back later that day. Our upstairs heater was broken, and some part had to be replaced. They did an A+ job.”
“They replaced my aging heating and air conditioning units, plus they did my hot water heater. They did well. They've always been very responsive. I had some damage because of some that was work done in my yard, and they came out and serviced my water heater in the middle of the night. I don't know anybody else who would do that. They've earned an A.”
“R.S. Andrews did a good job. They installed a new system—they're a Lennox dealer. I would say they're an A.”
“I used them to diagnose a problem at my new house, but they did not fix it because I had a home warranty. He said to go with the home warranty to get it fixed. He was trustworthy, and I appreciated that. I would give them an A.”
“The technician and the service person who came out to do the work were fine. They did a water heater for me, and I'd give them an A.”
“R.S. Andrews was very professional. They added a pressure relief valve to bring an old water heater up to code. They came very quickly and installed it, and they were really prompt in scheduling the appointment, too. It works like a dream, and it looks good. I know we got very good service, and my wife was very happy with the professionalism of the person who came out. R.S. Andrews definitely stood out in that respect. They're an A+.”
“The plumber from R.S. Andrews was great. He fixed a leak, and then he came back and did some work on the heaters and the plumbing. It was just great stuff. I'd give them an A+.”
“The plumber was super friendly. He was a good guy, and he did a good job checking everything out. They did my normal winter check. They seem to be very honest and just all-around nice. They deserve an A+.”
“I have used R.S. Andrews for many years, and they have always been here promptly and done a good job. I have had them for plumbing, air conditioning, and heating, and I have never had any complaint about any of their work. I have used them for quite a few years; they've replaced the A/C, furnace, and part of the sewer, and I have had other normal, miscellaneous things that you have when you own a home. They do everything well, so I am still using them. I had seen them at a neighbor's house, and I wasn't happy with whoever I had used the previous time that I had a problem. So I called them, and I have continued to use them. I have used them for a long time, and I have nothing but positive things to say about them. I recommend them highly and would give them a grade of A+.”
“I'm continuing to use them for service. I use them for heating and air, and then I've made a few plumbing calls to them; I have a service contract with them. The quality of the work is excellent, and their customer service is very good. I have no complaints. I'd give them an A+. They do what they say they're going to do, and they explain what they're doing before they do it and after they do it; that's all I could ask for.”
“We've had a lot of work done by R.S. Andrews. Recently, they've installed shower faucets. They're very professional; they get the work done. I would recommend them. I'd give them an A+.”
“They've replaced both of our hot water heaters, and they've extended some plumbing lines into the garage so that we can have hot and cold running water in a tub for cleanup. They've replaced all the toilets in the house and done some of the plumbing, but not all of it. They've been really good about just maintaining what they have done. They'll come and check on it and make sure it's still running properly—things like that. They're an A+ company.”
“For heating and air, we use R.S. Andrews, who we actually got from the Home Reports. They do our plumbing, too. I've been using them for probably the past six or seven years, and I have no complaints at all about them at all. They rate an A+.”
“I think R.S. Andrews is a fine company. The services they render are the type of services that we need to maintain the heating, air, plumbing, and whatever we need. The last time we used them, they just changed the heating system over from summer to winter. Their workers are very nice people, and they're very efficient. I don't remember anything negative. I have a small service contract with them. I would give them an A+.”
“R.S. Andrews did some plumbing repair work; they repaired some leaking pipes. They were courteous, and it was fine customer service. I'd rate them a grade of A+.”
“They did a very, very good job. They were here when they said they'd be here, and they did a good job on that. I've used them on more than one occasion; the last thing was the hot water heater, I think. I've been using them off and on for years—I really don't know exactly how long—and I know I've used them four or five times. I'm very satisfied with them; I've never had to call them back because something didn't go right—not that I remember. They get an A+. They were good—very good.”
“R.S. Andrews has been good; they come out periodically to service our system. They put in a tankless water heater. Our water heater died, and they came out pretty quickly, I think. They come fast—I like that—and then they do good work. We got a new water heater that they put in for us, which was good. Then, the air conditioner stopped working when it was really hot out. That was also nice because they came out right away. I think the person who fixed the A/C was the same one who checked out something in the basement and found something that was wired oddly or something, and he kind of fixed it. Our house has a lot of quirks, but they kind of ironed a little bit out there. We'd give them an A.”
“Everything was nice. They explained certain things concerning the job—what's needed and what's not needed. I had a humidifier that was leaking, so they had to come back out. Somebody from another company stole something off my original air conditioning unit, so we picked R.S. Andrews instead. They earned an A.”
“They've done both plumbing and heating and air for us. They come out and do a good job. Generally, everything's fixed, but occasionally, it doesn't work right; they'll come back out, and they'll get it fixed. That rarely happens, though—generally, the first time's a charm. I've been doing business with them for a long, long, long time, and actually, they've added to the services. They used to just do the heating and air conditioning, but we've been using them for—I can't even tell you—maybe as long as 25 or 30 years. The last thing they did was one of two things because I was out of town, and my son was here, so we were discussing it on the phone. One thing that they did was order and put in a new major part for our heater, and then they also fixed a bathroom toilet that needed some plumbing work done. They were two trips done close together. I give R.S. Andrews an A.”
“We've lived here for 16 years, and I've had them ever since I moved in here. They get an A.”
“We go with R.S. Andrews because I had a positive experience with that company, especially when it came to the scheduling—the ease of the scheduling of the service. I'll give them an A rating.”
“I am not unhappy with what they did, and I will use them again as needed. I would give them a grade of A.”
“The technicians actually take ownership of their work, and if I ever have a problem, I get a call back. I've been using them for over ten years. I have had to call them back because something didn't go right—in fact, this week—but they were fine. They were great because they came, and they fixed it. I would recommend them. I'd give them an A.”
“We had them before to do some plumbing, and then we had more of a major problem, so we called them again. We liked Jamie—the man who came out to do the work. The last thing they did was replace a pipe under the crawl space in the basement, and we chose them because we had liked his work previously. They were good. They were a little pricey, but you get what you pay for. An A is excellent for them.”
“They were great, and I'd use them again. They installed a water heater. It was leaking, so they shut it down—I didn't have any hot water. They came out fairly quickly and installed the water heater. The guy did a great job explaining everything, so I wasn't confused about what he was doing. I'd recommend them. They clean up after their services. I think I got them out of the Home Reports book. I'd give them an A. They responded to my request in a timely fashion. I called them up and told them what I needed, and they said they could do it and that they could do it in a timely fashion.”

R.S. Andrews is the best out of anybody I've ever used. Most recently, R.S. Andrews worked on my plumbing. They installed a toilet, kitchen faucet, and garbage disposal. They were knowledgeable, they got the job done, and they cleaned up well afterward. I'd give them an A+.

R.S. Andrews worked on my tankless water heater. The plumber was excellent. He went through the pros and cons of my choices and gave me a well-rounded package of my options. They're an A+.

I always use R.S. Andrews, and I've been happy with their service. The plumbers are very respectful. They're conscientious. I would give them an A+.

R.S. Andrews is the best out of anybody I've ever used. Most recently, R.S. Andrews worked on my plumbing. They responded quickly when I called, and they installed a toilet, kitchen faucet, and garbage disposal. They were knowledgeable, they got the job done, and they cleaned up well afterward. I'd give them an A+.

R.S. Andrews worked on my tankless water heater. The plumber was excellent. He gave me advice, and we talked about my options. He went through the pros and cons of my choices and gave me a well-rounded package of my options. They're an A+.

I always use R.S. Andrews, and I've been happy with their service—when you're happy, you stay with that company. The plumbers are very respectful. They're conscientious, and I've had good experiences with them. I would give them an A+.