R.S. Andrews Services, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.9 out of 5 stars based on 137 customer surveys.
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6th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps. Other services include 24-hour emergency service, repiping, electronic leak detection, and drain cleaning.
Services Not Offered
Septic service is not available.
Warranty
R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts.
Company History
R.S. Andrews was started in 1968.
Distinctions
R.S. Andrews is a Rinnai dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees of the company are background checked and certified drug-free.
Licenses
MP209323
Areas Served
Canton, Waleska, Woodstock, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

R.S. Andrews Services, Inc. has received 4.9 out of 5 stars based on 137 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/17/2017

“R.S. Andrews does air conditioning and heating and plumbing. They're very professional. They're very pleasant. They're always well groomed, well prepared. They're definitely right on with their quote. I'm actually the house manager for a couple of properties. So, I have to get multiple quotes, and they're usually right there, if not usually less than the others. I would give the man A+ overall. I recommend them to everybody I know.”

Review by
10/17/2017

“They did air conditioning and heating and plumbing. They did a great job and they found the issue. It was a good experience. I'd give them an A+ for sure. I would definitely be likely to recommend them.”

Review by
10/17/2017

“They were on time. They did what they said they were going to do. The follow-up on their end was very good. It was a good customer experience. They did plumbing work. I'd give them a solid A.”

Review by
10/17/2017

“They did a good job. The guy did a really good job. They did plumbing. I'd give the overall experience a B.”

Review by
08/10/2017

“It was some time last year or something. The customer service toward me was great. They did plumbing. Everything is working up to expectations. I'd give them an A overall. I would recommend them if somebody needed their services. I would call them again if I needed them.”

Review by
08/10/2017

“They did excellent work. They did the plumbing, my sewer line. Everything is working up to expectations now. They were really nice. I would grade the overall experience with an A. They were on time. When they said they were going to be here, they were here. They didn't mess around. They did what they had to do. They put the floor back together really well, as well as their price. They showed me everything they would be doing. They got financial help for me to help me pay them. I would highly recommend them. I recommended them to my neighbor.”

Review by
08/10/2017

“Everything went well. The two guys they sent out did very good work. They were really good about explaining everything, and it was a very small job, but they took really good care of it, got it done and got it done pretty quick. I would grade the overall experience with an A. I would very likely to recommend them.”

Review by
08/03/2017

“They showed up on time, right when they said they would, and they fixed the problem. They've been here before, but I think that time was just like a running toilet or something, just some repairs. They've done similar plumbing issues in the past. they unclogged the main line, and they also repaired, I can't remember exactly, another toilet or something. I'd give them an A+ overall.”

Review by
08/03/2017

“They did what they were supposed to do and they did the job, and they were on time. They were working on my garbage disposal. This is not the first time I've used them. They've done similar type issues, dishwasher, toilet. They may have come out for air conditioning. I've used them. They're very reliable. I'll give them an A overall. I'm very likely to recommend them.”

Review by
08/03/2017

“They did work about a year ago or so. They came out two different times for two different services. They did the plumbing, what do you call that thing outside where the water comes up? It's not a sump pump but it's sort of like a sump pump and they had to replace the motor to it. That was the first time. The second time was for the kitchen. I would give them an A overall. The first one was perfect and I called and asked for him back, but he wasn't available. The second guy, he was good but he wasn't as personable. The first guy was personable and all that stuff. I haven't had any rework done.”

Review by
08/03/2017

“They showed up when they said they were going to. They did what they said on a timely basis. I had a couple of minor plumbing issues lately, and they repaired them. In the past, they did minor plumbing work, installed toilets, repaired the leaks. I would grade the overall experience with an A. My only complaint is that their pricing is such that kind of annoys me at times, but that's plumbers. I would very likely to recommend them.”

Review by
08/03/2017

“We were happy with their services. I would grade the overall experience with a B.”

Review by
08/03/2017

“They did plumbing work for me. I would grade the overall experience with a B.”

Review by
08/03/2017

“They came on time. They fixed it. I would grade the overall experience with an A. I would highly recommend them.”

Review by
08/03/2017

“I won't use anybody else.”

Review by
07/19/2017

“They're awesome. I don't have anything bad to say. I would recommend them. They did plumbing for me.”

Review by
07/19/2017

“They did some plumbing work for me. I didn't have any complaints and will recommend them to others.”

Review by
07/19/2017

“I liked the promptness of the service and expert service. Excellent job. They installed a water-heater. I'd give them an A+ overall. I would definitely recommend them.”

Review by
07/19/2017

“They're very responsive, and all their service people are really professional and sharp. I couldn't tell you what they were doing; I've got two properties and I use them for a bunch of different things. I'd give them an A+ overall. I recommend them all the time.”

Review by
07/19/2017

“They showed up when they were supposed to, and they cleaned up things, and they did what they were supposed to do. They replaced two furnaces and two air conditioners. I would rate the overall experience with an A. I am very likely to recommend them.”

Review by
07/19/2017

“It was a long time ago. They fixed the original problem and broke something else. They had to come back to fix that. They were putting in a new water line for the meter to my house, and they fixed that but they didn't re-hook the irrigation system to it. I'd give them a C overall.”

Review by
07/19/2017

“I broke a water main that day, and they came out the same day and took care of it so I have no complaints. I'd give them an A overall. I had no problem with them. They were definitely on the spot.”

Review by
07/19/2017

“They are easy to work with and extremely qualified. They've done several things that were mostly plumbing related. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/19/2017

“The price, they got the water heater in, done deal. They were professional. They did what they said they were going to do. They were very prompt in their response, very professional. The services were very professional.”

Review by
07/19/2017

“It was okay. They were the only ones available to come right away. They replaced the gas line. I would give them a B overall. I didn't have any problems with their cleanliness, punctuality, or customer service.”

Review by
07/19/2017

“They did a few things for me over the years. They are pretty quick when it comes to service call, especially if you say urgent, they are pretty responsive. They usually send someone out in a day or so. Responsive service, trustworthy and knowledgeable. They've done some service calls and some plumbing work for us. I would grade the overall experience with an A-. I would likely recommend them.”

Review by
07/19/2017

“The last time they came here and checked the air conditioning. I've seen their main office. I've driven by and seen their main office and I rely on them. They did air conditioning and they did the furnace, ad they also installed a hot water heater some time ago. I'd definitely give them an A overall.”

Review by
07/19/2017

“They did what they needed to do. They're clean. They did a good job. The techs that came to the house were really good. They've done service work. They've replaced my A/C and furnace. That's all they've done. A couple of years ago, they replaced a water-heater. I've used them a couple of times. I'd give them an A+ overall.”

Review by
07/17/2017

“This wasn't recent though. They did a really good job. I liked that they were prompt, showed up when they were supposed to, did what they were supposed to, and I didn't have any problems since. It was plumbing, laundry-list kind of things that needed to be fixed at our house. I'd give them an A overall. I would recommend them.”

Review by
07/17/2017

“I've been using them for a long time. Because I have been using them, that's who I call. They replaced my air conditioning system, and they have also done some plumbing work for me. I would say an A overall.”

Review by
07/17/2017

“That was a long, that was a while ago. I didn't have any issues. While working, contractors busted the water line in my house and they called R.S. Andrews and they came and fixed it. I'd give them an A+ overall.”

Review by
07/17/2017

“R.S. Andrews has always been very responsive. We've had them out to the house multiple times and keep them at the top of our list for anything related to plumbing or HVAC. I'd give them an A rating overall. We have recommended them.”

Review by
07/17/2017

“We've used them for years and they do a good job. Lately, it's been plumbing work. I don't remember. They've done both HVAC and plumbing, but mostly the plumbing side. I'd rate them an A+ overall. I would recommend them.”

Review by
07/17/2017

“I liked the personal attention. They took care of plumbing for me. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/17/2017

“I haven't had anything that they actually touched and had to come back and fix it. They did plumbing work. I'd give them a B overall.”

Review by
07/17/2017

“They were prompt, and they did exactly what they said they were going to do. They did plumbing work for me. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
07/17/2017

“They just seemed to know what they were doing. I wished they hadn't charged me as much. I don't have any criticism other than that. They put in a new toilet. I'd give them a B overall.”

Review by
07/17/2017

“That was quite some time ago. He had to end up coming back, but it wasn't anything major. He was more than happy to come back and fix what had happened. I'd give them an A overall.”

Review by
07/17/2017

“Work was done quality and they cleaned up well. They did work on plumbing. I'd rate them an A overall. I would recommend them.”

Review by
12/06/2016

“They did basic plumbing for me. The price was good, and I've used them before for my rental properties. I would grade them an A.”

Review by
12/06/2016

“R.S. Andrews did work on the hot water heater. The technician was efficient, he was quick, and he quoted me a great price. I would grade them an A. I had no complaints at all.”

Review by
12/06/2016

“R.S. Andrews did plumbing work. I worked with Jamie; he's done several jobs for me. I like the way he works, and I like the company, so I use them for all my services. I would grade them an A+. I don't have any complaints. I already have recommended them.”

Review by
12/06/2016

“We had a toilet replaced, as well as some plumbing work done—they put a pressure valve into the main valve. The technician was very professional and offered me alternatives to some things I was considering. He was very nice. I would grade them an A+.”

Review by
12/06/2016

“They are great. They did plumbing and A/C work. They were just very friendly, and they have a 24-hour service. They usually come out on the same day or the next morning. I would grade them an A+. I had no complaints.”

Review by
12/06/2016

“R.S. Andrews was great. They did plumbing work. They called me when they were going to get here, they got here on time, they did a nice job, and they cleaned up. I would grade them an A. I had no complaints.”

Review by
12/06/2016

“It was great; they were great. They did a plumbing job. They were able to identify what the problem was and fix it pretty quickly, so it was just an overall good experience. I would grade them an A.”

Review by
12/06/2016

“They did an excellent job. They were very knowledgeable, they had great customer service, and they had great follow-up. They did plumbing work for me. I would grade them an A+—no complaints.”

Review by
12/06/2016

“They were great, and I referred them to my neighbor. They did some extensive plumbing work. They rerouted the bathroom. I had a leak in the basement and a leak in the water line out front. They were just professional, and they were good guys. I would grade them an A+. I didn't have any complaints.”

Review by
12/06/2016

“I had a pipe burst, and I called them to fix it. They stayed and got the job done. And it was late, and they had to dig underground, and it was cold. I would grade them an A. I wouldn't say they would come any time, I had an appointment and his previous appointment ran over, and he didn't cancel on me.”

Review by
12/06/2016

“I use them for all my plumbing, electrical, and air conditioning type needs. They definitely cleaned the bathroom and sink drains, which was difficult because the pipe went in different directions. They did my duct cleaning as well. They're always on time, they come in the time that they say they will, and they always call me when they are on their way. They always resolve the issue. Also, they recommended someone, and I was pleased with their recommendation. I would grade them an A+, no complaints.”

Review by
12/06/2016

“They are phenomenal. They did plumbing, and they also looked at my unit. They were very easy to work with. The guy gave me a time, and he called me 3 minutes before like I asked him to—most of those places don't. He was on time, and he explained everything in simple terms. He said, ‘Here is what it is. Tell me what you want to do, and here is the price.’ He informed me in the future that this is what you want to look for. I would grade them an A+. I've already recommended them.”

Review by
11/15/2016

“Generally, I've had a good experience with R.S. Andrews. I'd give them a B+.”

Review by
08/11/2016

“They did my water line, from the street to my home. I'd give them an A.”

Review by
08/08/2016

“They've lived up to my past positive experiences with them. They've done plumbing and heating and air work for me. I do not recollect the last time they came out. I'd give them an A.”

Review by
08/08/2016

“I like that they told the truth of what the problem was, and that they gave a fair price for it. It was plumbing work. I'd say I'd give them an A.”

Review by
08/08/2016

“They were very prompt. I had the same plumber, which was just very comforting. I think they've done four jobs for me in less than a six-month span. And we call them whenever I have any plumbing problems. This last time they did the replacement of a few pipes and helped me out with my insurance. So they did that job, replaced the thing, fixed the toilets, and they did the showers. So they've done several different jobs for me before. I'd give them an A. I have no complaints, none whatsoever.  ”

Review by
08/08/2016

“They did a great job. They were timely, committed to the job, friendly, and they did everything I would have expected. We had a leaky pipe that they cauterized back in early March—late February, early March. I'd definitely give them an A. They were great. I've thought about calling them for other work, so they were good.  ”

Review by
07/27/2016

“They did plumbing work. I would give them an A. They were pretty competent.”

Review by
07/14/2016

“They came out to install a toilet. I'd give them an A.”

Review by
07/14/2016

“They repaired a broken pipe. I'd give them a B.”

Review by
07/14/2016

“I had a new toilet installed about eight months ago by R.S. Andrews. They were an A. The plumber was a master plumber, so he was really good at what he did.”

Review by
07/14/2016

“They worked on some plumbing about six months ago. I think we had two people come out for two different things. The plumbing guy was excellent—I forgot his name, unfortunately. For that visit, I'd give them an A.”

Review by
07/14/2016

“R.S. Andrews did some plumbing work for me back in November. Their technician was very prompt, and he wasn't going to leave until the problem was solved. I would definitely call them again. I would say they’re A+, and they were reasonably priced, too. I'm not a plumber, but it all seemed to work out. It was right around the holidays, too.”

Review by
01/14/2016

“They installed a sink. I don't remember why I chose them over another company. The workers were great. They always showed up on time. They were reasonably priced. They were great. They would get an A+ for sure.”

Review by
01/14/2016

“They did plumbing but they had also done HVAC work for me in the past. The plumbing was a float device for a sump pump. I had my HVAC service contract with them. I'll give them an A rating.”

Review by
01/07/2016

“the gentleman who came was very helpful and informative. He told us something about the house that we didn't know, yes he was handling the plumbing. I haven't had any problems since. I would grade them an A.”

Review by
01/07/2016

“Overall the work was good and they didn't leave a mess or anything. They were on time when they were supposed to be there all of those types of things. They did plumbing work. Do you mean the tech that came out? Everybody was nice to deal with, the people on the phone and the techs that actually came out to do the work. Actually when we bought our house, they had a service agreement on the house, that's how we heard about them. I would grade them an A.”

Review by
01/07/2016

“very Jamie has been to our house three times. I always ask for him, they installed a dishwasher it wasn't running right and then they came out and fixed it. They had to come out three times, they didn't complain, they finally got it right on the third try. So I was impressed that they wanted to come out and fixed the job correctly. So far it's just been plumbing, they unclogged the toilet for us, they ran a gas line last time, their doing some things around the house. yes this will be my third or fourth time. I would grade them an A, I think it's a great company to deal with.”

Review by
01/06/2016

“they've done several things but they come in and put a very nice system that does a great job of keeping the air clean in my house. They clean my ducts, they service every year and do a great job. I had a flood two years ago, when we had that storm in Atlanta? My pipes froze and flooded my house and I needed a plumber instantly. Everybody was super busy but they got somebody out that day and he got me squared away. I know the president of the company so I switched to them after I met him and I guess I've been using them for three or four years. I would grade them an A+”

Review by
01/06/2016

“they replaced the main water line form the road to the house. they are responsive when you call them and their scheduling and availability that's why I chose them. They came when they said they would. There are other companies where I waited months and months. But they answered when I called and came when they said they would. I would grade them an A.”

Review by
01/06/2016

“I replaced sinks in my house and they did the switch out for me. Someone recommended them for me. I wasn't there my wife was there, she was impressed she asked questions and he gave her information that was helpful for us after they completed the work and left. I would grade them an A+. I think my wife was really pleased and everything was fine.”

Review by
01/06/2016

“They did ac and plumbing work. No they didn't do any drainage or sewer. The customer service was great, they always reminded me of my appointment, they called 30 minutes ahead. Everyone that worked in my house gave me their cell number in case I had any questions to call them and they always called after the work was done to make sure there wasn't any problems after. I got a referral that's why I chose them. I would grade the man A+”

Review by
01/06/2016

“The toilet was stopped up, all of them weren't draining. We get that book, that might be what it is. I would grade them an A, they were very nice and respectful of our space because we got two kids.”

Review by
01/04/2016

“I like whole staff, they were easy to work with they explained things really well. Because I don't know what is happening in the plumbing system. Our drains backed up. I would grade them an A+.”

Review by
01/04/2016

“They were on time, efficient and very honest about what was going on. We had them doing some plumbing stuff and some ac work. I chose them based on their reputation. I would grade them an A+.”

Review by
01/04/2016

“I did they did well, I used them in the past. They were very efficient, didn't take long. They replaced my water heater. I had known them before and we used a couple of different companies. I would grade them an A, excellent, I would recommend them.”

Review by
01/04/2016

“They came when they said they would and did what they said they would and the cost was reasonable. They cleared the toilet line for me. I would grade them an A across the board.”

Review by
01/04/2016

“They are just very professional, reliable on time they call you on time and their work is guaranteed. They make sure that everything is clean after they are done and they are very pleasant with the family. I've done many things, they've done my HVAC unit, plumbing work recently. Every service they offer I use them for, I chose them because of reliability and someone I can count on and they have been my vendor for many years. I would grade them an AAA.”

Review by
09/14/2015

“It was RS Andrews, there was a little bit of an issue the guy accidently, it was last year when it was cold and I had a pipe freeze and the guy had to cut the side of my house to get to it and he nicked the side of my tub. But they did come back and they hired somebody to come fix it and everything. So there was no problem it was an accident, it was a good experience. I can't give an A because of what happened it was a slight issue I was happy with them, I have to grade them a B+.”

Review by
09/03/2015

“They're very prompt, and they're open 24/7 most of the time. When we need help, we need it right away—they seem to fill the bill, so I have a contract with them. They've dealt with water problems—they've done several things. They're clean and prompt, and I just can't find any problem with them. I've known about them for years and years and years. I think I used to use them a long time ago, kind of got away from it, and then went back to them. From the experience I've had so far, they would be an A.”

Review by
09/03/2015

“They had all the parts that they needed on the truck and they were very efficient and we thought the price was pretty good. We had an air conditioner that wasn't working but they had to fix it, I don't remember what the part was that they had to replace and then they changed out the filter. They always show up on time when they say they will. Probably a B, one time we had them replace a hot water heater and we thought the price on that was too high.”

Review by
09/03/2015

“We had used their service once before, a couple of years ago—we had two new water heaters put in a couple of years ago. They're just efficient, on time, very informative, and they did the job. Their customer service was fine. I'm the household manager, and I had no problems. They were the only people I was able to reach. Trust me, I do a lot of research, and whomever I can get ahold of that has have good rates, we'll go with them.”

Review by
09/03/2015

“It was not positive. We had our HVAC system serviced and the technician left, and left water in the line that backed up a little bit on the floor. One of the units that she left, didn't work when she left. We had to call another technician to come back out and fix it. They were doing annual maintenance. I chose them initially because of their good reputation. After I called them, they fixed it. For this particular visit, I'd give them a C.”

Review by
09/03/2015

“They've done a couple of things recently. They replaced one of my air conditioning systems, and they also put in a new water line. An A is what their grade needs to be.”

Review by
09/03/2015

“I’ve had R.S. Andrews do some plumbing stuff and one HVAC job. They are all nice and easy to talk to, and the work they do is always perfect. I’d give them an A grade, for sure.”

Review by
09/02/2015

“I’ve had good experiences with R.S. Andrews. They do a good job. They replaced a garbage disposal in my basement kitchen. I’ve had them come out three or four times in the last couple of years, and their customer service has been great. An A+ applies to everything about them.”

Review by
09/02/2015

“I like their expertise—they were fast in doing the work, and they were great. I had them fix a leaky faucet, fix a leak in the wall, and change a toilet. Their customer service was 100 percent. They were an A.”

Review by
09/02/2015

“R.S. Andrews gave me excellent service and did excellent work. They were very professional, very cordial, and respectful. I haven’t had any more problems with what they fixed, and they didn’t leave a mess. They did plumbing work; they replaced one of the pipes under the house that drains the kitchen sink. I’ve been using them ever since—I won’t use anybody else.”

Review by
09/02/2015

“The guy from R.S. Andrews was very thorough and explained everything he was going to do. They did some work on the water pressure as well as the drainage that was flooding our backyard, and they changed the way the water was directed out of the home. Their customer service was great; they called to let me know when the technician was on his way, and it was good. I’ve been working with them since we moved into the house five years ago, and every time, they’ve been excellent with their customer service as well as their follow-up.”

Review by
09/02/2015

“Whenever I use R.S. Andrews I feel like they know what they're doing, they have the experience. I think there was a premium to their price, but I think it's worth it considering the services they provide, and that's why I like using them. For example, in our master bathroom we had trouble getting hot water—we used another service, and the guy that they brought over just didn't know what he was doing. He was there for at least four to five hours—which we paid an overtime charge for—and he somewhat helped with the shower, but didn't really get it to the actual level of heat that we needed. Honestly, when we got R.S. Andrews to come over, for them it was like the push of a button deal. They were like, ‘Oh yeah, this is what's wrong with it,’ and it took maybe five minutes to get the hot water running. These guys know what they're doing. They were pretty proficient and efficient in how they operated. Their customer service was good. As I mentioned, they're a premium compared to other services that I've used, but I just feel like they have experience in what they do. They're very knowledgeable in how they operate.”

Review by
03/26/2015

“I have used RS Andrews in the past for plumbing and heating and cooling. I would give them a B. I fired them. They were incompetent. They're all incompetent. They have incompetent people that work for them. People think they're good but they're horrible. They were heating and air. They were before Shumate. I fired them and hired Shumate and this is when I had the air conditioning problem. It was a long few years struggle for me with heating and air. They never fixed the issue. I would give them a D-.”

Review by
03/25/2015

“I think I used RS Andrews and I did not like them. Well I had them service my air conditioner last summer and they said everything was fine. My air conditioning bills were astronomical so this year when I had the heater checked, there was a problem with the air conditioner. It was low on Freon. It was leaking and everything, and I just think that they should have seen that beforehand. I would give them a B.”

Review by
12/01/2014

“I think that they were honest and showed up on time. The guy knew what he was doing. I think I had a leak behind my wall that was coming from the guest bathroom upstairs. He replaced the seal around the drain and that was it. I may have chosen them by looking at this Gwinnett thing that they send out each year that says what’s the top 3, 4 or 5 companies in each particular subject that you are looking for. I'd give them an A.”

Review by
12/01/2014

“Actually, I’m best friends with the owners of the company. If I have an issue, Daury will have one of his people call me immediately. He came out on time, addressed my issues and so far so good. Everything is still great. They fixed a drip in the bathroom sink. There was some sort of washer that was broken or something and then my tub was clogged up. I chose them initially because of loyalty to my friends. I'd give them A+.”

Review by
12/01/2014

“They’ve been taking care of my furnace and air conditioning system since we bought it—for years now. In fact, I have a serviceman coming out to do a winter checkup on the furnace. We decided to install it when we were expanding a sink in our garage and saw we needed a bigger air conditioning system. They're an A+ company. They’ve been really good, and they take care of everything.”

Review by
12/01/2014

“I’ve used them in the past and had a very good experience. Because of that, I always call them when I have any problem they know how to cover. They replaced the furnace, and at our other house, they replaced the water heater and air conditioning unit. They’re on time. I think I might have originally chosen them because I looked in Best Pick Reports. I'd rate them as an A+.”

Review by
12/01/2014

“Everything was fine. They came when they said they were coming. They completed the job timely and without any extra fee and everything went fine and everything is still working. We had some plumbing repairs done. There was leaking around the toilets and whatnot in the boy’s bathroom. I'd give them an A.”

Review by
12/01/2014

“I think I may have called them for some plumbing work. They were very good. Basically, I had a leak in the main water line outside the house and I know that there was some kind of discount or something so they honored the discount and the guy went out there and actually fixed it. They kept to the amount that they told me. I thought he would go out there and maybe he would make the job seem bigger than it should have been but it was pretty reasonable. The only thing I didn’t like was their accounting group, the people that kept track of the billing. They were a little slow but the work itself was pretty good. I chose them because I’ve used them in the past for air conditioning. I'd give them an A.”

Review by
12/01/2014

“I liked everything—they're good. They were prompt and polite, and they put their shoe covers on. They double-checked with me to make sure they were doing all the right things. They did a lot. We just moved into a new home, and we had a furnace put in the basement. As a matter of fact, they're here right now fixing a damper to make sure the heat goes to a basement bedroom. The house was not up to code, so there was plumbing that needed to be adjusted. They kind of got the house up to the way it needed to be to be comfortable. I had the whole house’s duct cleaning done because there were dogs here before—the insides of all the little vents got cleaned. They definitely did their job. I’ve always used R.S. Andrews. We’ve been using them forever—maybe eight to ten years. I think they’re an A+ company.”

Review by
12/01/2014

“The technician, actually my wife was the one that was there but she told me about it and it was acceptable, was very professional. They came very quickly and installed it. They were really prompt in scheduling it. When they came to do the work they did the work all in the same day. It was up to code as far as I know. The code I guess had changed it since when they built it. They did a water heater so they had to add this, like pressure release thing. They did all that. It works like a dream and looks good. I think we got, I know we got very good service and my wife is very happy with the professionalism of the person that came. We had some quotes from other people and it was not always the case when other people showed up so RS Andrews definitely stood out in that respect. I'd give them A+.”

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