R.S. Andrews Services, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.6 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
84
4
12
3
5
2
1
1
3
9th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps. Other services include 24-hour emergency service, repiping, electronic leak detection, and drain cleaning.
Services Not Offered
Septic service is not available.
Warranty
R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts.
Company History
R.S. Andrews was started in 1968.
Distinctions
R.S. Andrews is a Rinnai dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees of the company are background checked and certified drug-free.
Areas Served
Canton, Waleska, Woodstock, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3617 Clearview Parkway
Atlanta, GA 30340
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
MP209323

Compiled Score:

R.S. Andrews Services, Inc. has received 4.6 out of 5 stars based on 105 customer surveys conducted through GuildQuality.
5
84
4
12
3
5
2
1
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/16/2020

“Jason from RS Andrews Air Conditioning, Heating & Plumbing provided me with exceptional service.”

Review by
12/15/2020

No review comments provided

Review by
12/10/2020

No review comments provided

Review by
12/08/2020

“Nothing really exceeded.”

Review by
12/03/2020

“Timely delivery of equipment”

Review by
12/02/2020

“I would like to recognize Justin Thomas for exceptional service”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“RS Andrews Air Conditioning, Heating & Plumbing has done good work for us in the past.”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
11/20/2020

“They explained every step to meet my satisfaction.”

Review by
10/12/2020

“They were professional and timely. They have qualified technicians.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“They met my expectations by installing the new part.”

Review by
10/12/2020

“I would like to recognize the technician.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“I would like to recognize the technicians. The technicians are awesome and are good about giving feedback about other things.”

Review by
10/12/2020

“They did what they said they were going to do, and got it done efficiently.”

Review by
10/12/2020

“The technician was fine but they charge you a fee to come back out if their is an issue and service was done 2 months ago. I feel like if you have issues with their work they should come see about it for no charge.”

Review by
10/12/2020

“They exceeded all of my expectations.”

Review by
10/12/2020

“They are better than the other companies in Atlanta.”

Review by
10/12/2020

“I was upstairs, my caregiver was downstairs.”

Review by
10/12/2020

No review comments provided

Review by
10/15/2019

No review comments provided

Review by
10/08/2019

“I don't remember his name but it was the technician that came out.”

Review by
10/08/2019

“They met all of my expectations.”

Review by
10/08/2019

“The installation of a Rinnai tankless hot water heater has not been satisfactory.”

Review by
09/30/2019

“The last contractor out. He didn't give up until he fixed the problem!”

Review by
09/30/2019

“Everybody they sent here has always been top quality.”

Review by
09/30/2019

“We have been using them ever since we have been in this house and we plan to keep using them.”

Review by
09/30/2019

“They met my expectations.”

Review by
09/28/2019

“RS Andrews is consistent with providing quality service.”

Review by
09/28/2019

“I appreciate the service.”

Review by
09/28/2019

“David, he was wonderful.”

Review by
09/27/2019

No review comments provided

Review by
09/24/2019

“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”

Review by
09/24/2019

“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”

Review by
09/24/2019

“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”

Review by
09/24/2019

“I would like to recognize Jamie for his exceptional service!”

Review by
09/24/2019

“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in regards to prompt service and clear concise diagnoses of the issue.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”

Review by
09/24/2019

“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”

Review by
09/24/2019

“My service technician was fantastic!”

Review by
09/24/2019

No review comments provided

Review by
09/19/2019

“I would like to recognize the guy who came and did the job. I do not remember his name.”

Review by
09/19/2019

“They are very professional.”

Review by
09/19/2019

“The person that came out did a marvelous job.”

Review by
09/19/2019

“The technician, DJ. who I interacted with was very knowledgeable, polite, and responded to me well. I was just disappointed that he could not fix the problem.”

Review by
09/18/2019

“Jason Smith or Jason Jones. I'm not sure what his last name was.”

Review by
09/18/2019

“I would totally recommend it, great service, and owner is awesome.”

Review by
09/18/2019

“Mary stated that they met all of her expectations.”

Review by
09/18/2019

“James did outstanding plumbing work!”

Review by
09/18/2019

“They were all helpful.”

Review by
09/18/2019

“They did what they were supposed to do, I was pleased.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would like to recognize the plumber that worked with me. I do not remember his name but he did a great job. I would also like to recognize Ben, one of the managers. He was very helpful to me as well.”

Review by
09/18/2019

“When they came to service the heat and air. They took care of it nicely.”

Review by
09/18/2019

“Dari P.”

Review by
09/18/2019

“I would recognize Josh Holmes and Omar. Omar is my plumber and Josh is my electrician.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“They met my expectations in repairing the toilets.”

Review by
09/18/2019

“They were one time.”

Review by
09/18/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
08/30/2019

“It was good work and they were quick. They did all I needed and it was done that day.”

Review by
08/30/2019

No review comments provided

Review by
08/29/2019

“I have used RS Andrews Air Conditioning, Heating & Plumbing for a long time, and they've been good always been good. They come on time and are always pleasant.”

Review by
08/29/2019

“They just did a water heater exchange, and they did a good job at it. It was a little bit expensive, but they did a good job.”

Review by
08/29/2019

“The installer who came from RS Andrews Air Conditioning, Heating & Plumbing was very nice and professional.”

Review by
08/15/2019

“RS Andrews met or exceeded all of my expectations.”

Review by
08/15/2019

“I don't remember any names, but they were very knowledgeable and professional. They did a great job.”

Review by
08/15/2019

“The technician spent a great deal of time trying to solve my problem.”

Review by
08/15/2019

“I was most satisfied with the professionalism. It was a bit pricey but other than that it was great.”

Review by
08/15/2019

“They exceeded my expectations in all areas.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“They put in a new water heater for me and installed a new toilet. They are just great and excellent.”

Review by
07/26/2019

“I was satisfied with everything. They solved my problems.”

Review by
07/26/2019

“All areas of the repair exceeded my expectations.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“I can't remember his name, but he did a great job!”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“They were very honest.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/24/2018

“RS Andrews Air Conditioning, Heating & Plumbing were timely, efficient and very professional”

Review by
11/21/2018

“They were honest. They told what they were going to do and they did it. They made sure I was satisfied before they left.”

Review by
11/21/2018

“RS Andrews Air Conditioning, Heating & Plumbing always does an excellent job for us.”

Review by
11/21/2018

“Andrew has been absolutely superb! If I ever had a problem and didn't feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!”

Review by
11/21/2018

“It is reassuring to have a company deliver quality and trusted service. As a homeowner I like having piece of mind and someone to call on in time of need for heating, plumbing and electrical work.”

Review by
11/21/2018

“Great service! Polite, courteous, and on-time. They clearly defined everything that they were going to do as well as advise me on other items that we needed to address, so very thorough. They were respectful of my home and my family during times, but also able to assist in emergencies. So, overall excellent service!”

Review by
11/13/2018

“We have used them on several occasions. Each time, they were very professional.”

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