R.S. Andrews Services, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 116 customer surveys conducted through GuildQuality.
5
101
4
5
3
1
2
6
1
3
9th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews installs and repairs plumbing fixtures; sewer, water, and gas lines; tankless, electric, and gas water heaters; water filtration systems; and sump, sewer, and hot water circulating pumps. Other services include 24-hour emergency service, repiping, electronic leak detection, and drain cleaning.
Services Not Offered
Septic service is not available.
Warranty
R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts.
Company History
R.S. Andrews was started in 1968.
Distinctions
R.S. Andrews is a Rinnai dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees of the company are background checked and certified drug-free.
Areas Served
Canton, Waleska, Woodstock, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3617 Clearview Parkway
Atlanta, GA 30340
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
MP209323

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 116 customer surveys conducted through GuildQuality.
5
101
4
5
3
1
2
6
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/06/2021

“I have used them multiple times and been more than satisfied with their promptness and professionalism.”

Review by
10/05/2021

“They were professional and took care of problems very well. Everything was satisfactory.”

Review by
10/05/2021

“The quality was great and I am very satisfied.”

Review by
10/05/2021

“On the second try, my expectations were met.”

Review by
10/05/2021

“I would like to recognize the technician from RS Andrews Air Conditioning, Heating & Plumbing for his exceptional service. I would also like to recognize Dari Payrow, the president of RS Andrews Air Conditioning, Heating & Plumbing, for his exceptional service. The fact that he reached out and made sure we were satisfied with everything shows their ability to go above and beyond for their clients. It was a nice touch.”

Review by
10/05/2021

“I am very disappointed wtih the service technician.”

Review by
10/02/2021

“They met my expectations in just doing the job.”

Review by
10/01/2021

“I thought they did a great job.”

Review by
10/01/2021

“RS Andrews Air Conditioning, Heating & Plumbing met my expectations with the heating/air conditioning and the hot water heater.”

Review by
10/01/2021

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations with the piping under the house.”

Review by
10/01/2021

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations because Marvin did a great job explaining everything he was doing and explaining what the problem was and what needed to be fixed.”

Review by
10/01/2021

“Great company. I have used them for years.”

Review by
10/01/2021

“We had excellent service from them when we used them.”

Review by
10/01/2021

“Jason Jones the plumber, was terrific.”

Review by
10/01/2021

“I would like to recognize the entire electrical team. They went well above and beyond to upgrade the entire system.”

Review by
10/01/2021

“I would like to recognize the gentleman that put in my tankless water heater”

Review by
10/01/2021

“No, there's no one I'd like to recognize.”

Review by
10/01/2021

“I would like to recognize Dale Perry for his exceptional service. I had written a review on him for when they did the re-piping. He did a good job on the second visit. I know they were training someone, but they could have done it a little better without leaving me with a huge-hole that I will need someone else to repair.”

Review by
10/01/2021

“I am not sure of his name but I would like to recognize the main technician. I believe his name was Andy.”

Review by
10/01/2021

“No, there's no one I'd like to recognize.”

Review by
12/16/2020

“Jason from RS Andrews Air Conditioning, Heating & Plumbing provided me with exceptional service.”

Review by
12/15/2020

No review comments provided

Review by
12/10/2020

“I had a gentleman clean out our basement subpump, and after watching him do the work I realized it was definitely not a job I would want to do, but he did it with a good attitude. I was impressed with his work ethic.”

Review by
12/08/2020

“I'd like to recognize whoever the last person was, the lead person or manager--the most experienced plumber.”

Review by
12/03/2020

“Timely delivery of equipment”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“I'd like to recognize Jamie from RS Andrews Air Conditioning, Heating & Plumbing that came to do the work for his exceptional service.”

Review by
11/02/2020

“I would like to recognize the technician for his exceptional service. He went above and beyond helping me fix an outside faucet that he didn't have to do. He gave us some education on drain cleaner that will save us a lot of money moving forward, so that was helpful.”

Review by
11/02/2020

“The service is what I expected to have.”

Review by
11/02/2020

“I would like to recognize the sales guy.”

Review by
11/02/2020

“I would like to recognize Isaac for his exceptional service.”

Review by
10/30/2020

“I would like to recognize Ben and Dari for their exceptional service.”

Review by
10/30/2020

“I would like to recognize the plumber (Jason Jones) and the electrician. The plumber had a particularly difficult job to deal with. Steven was good. Greg, with HVAC, was really nice. He had to deal with our dogs. He was really courteous. Every one of them was good.”

Review by
10/30/2020

“The service person was pleasant, knowledgeable, and cooperative. They completed the job to my satisfaction.”

Review by
10/12/2020

“They were professional and timely. They have qualified technicians.”

Review by
10/12/2020

“I would recommend them.”

Review by
10/12/2020

“I would like to recognize the technicians. The technicians are awesome and are good about giving feedback about other things.”

Review by
10/12/2020

“I would like to recognize the technician.”

Review by
10/12/2020

“I would like to recognize the technician who did the cleaning. He did an excellent job, and kept me apprised.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“The technician that came was exceptional.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“I would recognize Benjamin for exceptional service.”

Review by
10/12/2020

“I would like to recognize all of them. They were all very good and professional. If we ever have to use the service again, we would call them.”

Review by
10/12/2020

“I was upstairs, my caregiver was downstairs.”

Review by
10/12/2020

“The timeliness and resolution met/exceeded my expectations.”

Review by
10/12/2020

No review comments provided

Review by
10/15/2019

No review comments provided

Review by
10/08/2019

“They met all of my expectations.”

Review by
10/08/2019

“I don't remember his name but it was the technician that came out.”

Review by
10/08/2019

“The installation of a Rinnai tankless hot water heater has not been satisfactory.”

Review by
09/30/2019

“Everybody they sent here has always been top quality.”

Review by
09/30/2019

“The last contractor out. He didn't give up until he fixed the problem!”

Review by
09/30/2019

“We have been using them ever since we have been in this house and we plan to keep using them.”

Review by
09/30/2019

“They met my expectations.”

Review by
09/28/2019

“I appreciate the service.”

Review by
09/28/2019

“RS Andrews is consistent with providing quality service.”

Review by
09/28/2019

“David, he was wonderful.”

Review by
09/27/2019

No review comments provided

Review by
09/24/2019

“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”

Review by
09/24/2019

“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”

Review by
09/24/2019

“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”

Review by
09/24/2019

“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”

Review by
09/24/2019

“My service technician was fantastic!”

Review by
09/24/2019

“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in regards to prompt service and clear concise diagnoses of the issue.”

Review by
09/24/2019

“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“I would like to recognize Jamie for his exceptional service!”

Review by
09/24/2019

“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/19/2019

“I would like to recognize the guy who came and did the job. I do not remember his name.”

Review by
09/19/2019

“The person that came out did a marvelous job.”

Review by
09/19/2019

“They are very professional.”

Review by
09/19/2019

“The technician, DJ. who I interacted with was very knowledgeable, polite, and responded to me well. I was just disappointed that he could not fix the problem.”

Review by
09/18/2019

“Dari P.”

Review by
09/18/2019

“They met my expectations in repairing the toilets.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would like to recognize the plumber that worked with me. I do not remember his name but he did a great job. I would also like to recognize Ben, one of the managers. He was very helpful to me as well.”

Review by
09/18/2019

“When they came to service the heat and air. They took care of it nicely.”

Review by
09/18/2019

“Jason Smith or Jason Jones. I'm not sure what his last name was.”

Review by
09/18/2019

“Mary stated that they met all of her expectations.”

Review by
09/18/2019

“I would totally recommend it, great service, and owner is awesome.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“James did outstanding plumbing work!”

Review by
09/18/2019

“They were all helpful.”

Review by
09/18/2019

“I would recognize Josh Holmes and Omar. Omar is my plumber and Josh is my electrician.”

Review by
09/18/2019

“They did what they were supposed to do, I was pleased.”

Review by
09/18/2019

“They were one time.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/04/2019

No review comments provided

Review by
08/30/2019

No review comments provided

Review by
08/30/2019

“It was good work and they were quick. They did all I needed and it was done that day.”

Review by
08/29/2019

“I have used RS Andrews Air Conditioning, Heating & Plumbing for a long time, and they've been good always been good. They come on time and are always pleasant.”

Review by
08/29/2019

“They just did a water heater exchange, and they did a good job at it. It was a little bit expensive, but they did a good job.”

Review by
08/29/2019

“The installer who came from RS Andrews Air Conditioning, Heating & Plumbing was very nice and professional.”

Review by
08/15/2019

“I was most satisfied with the professionalism. It was a bit pricey but other than that it was great.”

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