Reliable Heating & Air, Plumbing and Electrical
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.5 out of 5 stars based on 179 customer surveys conducted through GuildQuality.
5
133
4
28
3
6
2
6
1
6
8th year as a Best Pick Call
"Reliable Heating & Air, Plumbing and Electrical started in my basement in 1978. We are proud to have served Georgia for the last 42 years. We are also extremely proud to offer affordable solutions for homeowners to upgrade their heating and cooling system, water heater, or even a generator for zero down and low monthly payments."

Dan Jape | Founder
Company Information
Services Offered
Reliable's Plumbing Division specializes in residential and commercial repair and installation of all types of plumbing system components, such as toilets, faucets, garbage disposals, gas pipes, and sewer lines. Reliable provides leak detection and water heater flushes, and also installs gas, electric, and tankless water heaters as well as sewer ejector pumps and hot water pumps. In addition, Reliable provides heating, cooling, and electrical services.
Warranty
Reliable offers a one-year warranty on parts and labor for most systems and a lifetime warranty with certain qualifications. For all equipment installed, Reliable also offers options that include a lifetime of free repairs, tune-ups, maintenance, and filters.
Company History
Reliable was founded in 1978 by Dan Jape and is family operated.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP210023

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.5 out of 5 stars based on 179 customer surveys conducted through GuildQuality.
5
133
4
28
3
6
2
6
1
6
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/27/2019

No review comments provided

Review by
12/13/2019

“I would like to recognize Padro, he was very professional.”

Review by
11/30/2019

“They are a good company.”

Review by
11/26/2019

“The two gentleman that came out were fantastic. They showed us how to prevent this from happening again. They went above and beyond.”

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“They had to come back two times to fix the original work.”

Review by
11/26/2019

No review comments provided

Review by
11/21/2019

No review comments provided

Review by
11/21/2019

“My technicians were timely and professional.”

Review by
11/15/2019

“The guy who did the plumbing did a good job.”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“replacement of a/c unit was great”

Review by
11/11/2019

“They have always done a good job for us in plumbing and heating and air.”

Review by
11/11/2019

“They met my expectations in all areas.”

Review by
11/11/2019

“The plumber provided exceptional service.”

Review by
11/11/2019

“Mike and Randy have done great jobs for us.”

Review by
11/11/2019

“They fixed my leaky water heater.”

Review by
11/11/2019

“They met my expectations.”

Review by
11/11/2019

“I think the plumber and the electrician that came out were very friendly and respectable. It varied from tech to tech. The 2 gentlemen stuck out in my mind. They were respectful and communicated beautifully with the customer.”

Review by
11/11/2019

“I would like to recognize Garrison Koplen.”

Review by
11/11/2019

“They met my expectations by being responsive.”

Review by
11/11/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/04/2019

“David Pike: a real plumbing professional.”

Review by
11/04/2019

No review comments provided

Review by
11/03/2019

“Prompt response and resolved issues quickly”

Review by
11/03/2019

“Sorry... do not have the names handy.”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“David Pike was excellent, he is the reason I always chose Reliable. Outstanding and professional service.”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Extra effort by the plumber and”

Review by
11/03/2019

“As stated above, the only positive experience was the billing department employee.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“Reliable Heating & Air met all of my expectations.”

Review by
10/31/2019

“Reliable Heating & Air had great customer service.”

Review by
10/31/2019

“I would like to recognize Roy Elrod for his exceptional service.”

Review by
10/31/2019

“The plumper was timely and they fixed the issues the first time.”

Review by
10/31/2019

“I would like to recognize the gentleman that installed my tankless water heater. He was very professional, went above and beyond and I think he was just awesome as a human being, a person, very professional. He did an awesome job. He and the other gentleman that was with him were great.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“The technician who came here was exceptional.”

Review by
10/31/2019

“They didn't resolve the issue. The gas fumes were coming out of the pipe when the water runs. It was coming from the drain and causes an odor. He said to use chemicals. I think I may break down and have them fix the P-trap all together so I don't smell that odor. They were professional and gave me hints on what to do. They checked all the toilets and repaired what needed to be. I'm happy with the service.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They jump right to it and they know what they're doing.”

Review by
10/31/2019

“I would like to recognize the person who came out for their exceptional service.”

Review by
10/31/2019

“The technician was very professional?. He double-checked everything.”

Review by
10/31/2019

“They met my expectations when making sure that they completed the job or had a timeframe on which to come back and complete it.”

Review by
10/31/2019

“I would like to recognize the repairman that came to my house.”

Review by
10/31/2019

“I would like to recognize the service technician for his exceptional service.”

Review by
10/31/2019

“They met my expectations on both jobs.”

Review by
10/31/2019

“When they arrived they communicated well, but they fell short when they didn't follow up.”

Review by
10/30/2019

“I suppose in the value of service because sometimes they don't even charge so I trust that they aren't trying to make a buck and really fixing repairs.”

Review by
10/30/2019

“Exceeds every time. I love this company!”

Review by
10/30/2019

No review comments provided

Review by
10/29/2019

“The technician who came to perform the work was phenomenal. He was patient and took time to explain his findings and what his plan of action was.”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

“They pretty much explained everything. they did what they had to do.”

Review by
10/29/2019

“Technician was knowledgeable, professional. Did a great. Job. He just did not have the correct size air filter for my units. He did come by a couple of days later and deliver them. I would suggest that when annual service performed, the technician have correct air filters. Reliable should have this information on file.”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

“Mike was pretty good, he was a HVAC installer.”

Review by
10/29/2019

“David”

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

No review comments provided

Review by
10/29/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/14/2019

“If someone comes out to your home to give you a price they should follow up with you to see if you are still interested.”

Review by
10/14/2019

No review comments provided

Review by
10/07/2019

“I would like to recognize the gentlemen who worked on the project. He did a good job. He was polite and very nice and he shook my hand when he left. He gave us the option of getting a new one or having it repaired. It is only three years old. I went to church, my son is a minister so I usually stay for two services, but I went home because I thought what if something happened. I went home and called the water people, the gas people and they said everything was fine and the water was off. This has nothing to do with Reliable. It was just the way it was installed initially.”

Review by
10/07/2019

No review comments provided

Review by
10/05/2019

No review comments provided

Review by
10/04/2019

“The plumber/technician that came and did the job was efficient and friendly.”

Review by
10/04/2019

“Reliable Heating & Air met my expectations in regards to the quality of service they provided.”

Review by
10/04/2019

No review comments provided

Review by
09/24/2019

“The gentleman that came was very kind, took his time, and explained things to me. I would recommend them highly!”

Review by
09/19/2019

“The over all work and the attitude. The respect they had for my home was amazing. The man exercised great care for the work.”

Review by
09/19/2019

“The technician did such a good job explaining what my problem was that I was able to fix the issue myself, proving Reliable Heating & Air is a trustworthy company. If I ever need any work done, Reliable Heating & Air will be the first company I call.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Prices seemed reasonable”

Review by
09/18/2019

No review comments provided

Review by
11/26/2018

“They're very reliable. I know that is their company name but they really are!”

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

“For years of service with this company we have always found them to be a great company to work with. Most of the time we have expert service technicians coming to our home to perform service, repairs or replacement with the greatest of expertise and knowledge of their job. We've been pleased!”

Review by
11/21/2018

“The quality of technicians that Reliable sends out have all be superb! We greatly appreciate the trust that engenders.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“Reliable has put 3 HVAC systems in for me at different locations. The work is always done professionally and promptly. I have a service contract which is economical and keeps me on schedule to for the maintenance”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/19/2018

“They've all been very nice and professional. We've used them a long time.”

Review by
11/19/2018

“Reliable Heating & Air, LLC exceeded my expectations because I had an emergency visit on Saturday night. Taylor did a quick fix and was unsure if he would be able to fix it on Monday because it was Saturday night. He said he thought he'd be able to and he would check on it first thing this morning and sure enough he got here first thing this morning! So getting it done quickly was very much appreciated! I had to get two water heaters replaced.”

Review by
11/19/2018

“Reliable Heating & Air, LLC really exceeded my expectations with their responsiveness and following up.”

Review by
11/19/2018

“They exceeded with working with my work schedule.”

Review by
11/15/2018

No review comments provided

Review by
11/15/2018

“They did some plumbing work.”

Review by
11/13/2018

“I would like to recognize the technicians that came out for exceptional service.”

Review by
11/05/2018

No review comments provided

Review by
11/05/2018

“They exceeded my expectations.”

Review by
11/05/2018

No review comments provided

Review by
11/05/2018

“The technicians that came out were very good.”

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