Reliable Heating & Air, Plumbing and Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.5 out of 5 stars based on 161 customer surveys conducted through GuildQuality.
5
122
4
24
3
2
2
6
1
7
9th year as a Best Pick Call

Company Message Regarding COVID-19

To Our Community:
With the uncertainty of COVID in our communities, we want to reassure you that keeping our team members and our customers safe is the top priority. We are open and doing our part to flatten the curve.


As an essential service provider, we know how important keeping your family safe and comfortable is during this time. With more of us at home, you are most likely using your cooling system more than normal and we want you to be confident that you can still count on us for any heating & cooling, plumbing and electrical needs you have.

Office Staff Working from Home: When you call in for service, you may hear children or pets in the background because our Customer Service Team members will be assisting you from their homes.

Social Distance: We are practicing social distancing in the field and in the office by maintaining at least 6 feet between individuals when possible.

Masks / Gloves / Booties / Hand Sanitizer / Disinfectant: With safety being our top priority, we have fully stocked our trucks with masks, gloves, booties, hand sanitizer and disinfectant. Our Team Members wear this equipment in the office and in the field, and change into fresh items between each customer.

"No-Contact" Policy: Our team has been trained on a no-contact policy. It's hard, but we will no longer be shaking hands with our customers.

Temperature Checks: Our technicians' temperatures are checked daily with non-contact thermal forehead scanners when they come to office to pick up their equipment. Anyone with a temperature of 99 degrees is being asked to go home. If a Team Member has a temperature at home, we are asking that they don't come in.

COVID Response Team: We have coordinated a response team to communicate to all Team Members any new processes/procedures. As the situation evolves, we are ready to adapt to any additional CDC and WHO recommended preventative measures to ensure the safety of our teams, our customers, and our communities.

If you have an air conditioning or heating breakdown, plumbing or electrical emergency please don't hesitate to call us. We also have an option available for a virtual estimate if you have a need. Please visit here to learn more.

Thank you,
The Reliable Team

"Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer the Comfort as a Service program as a low monthly payment financing option for energy-efficient heating and cooling systems, water heaters, and even generators with all repairs, maintenance, and filters provided at no charge, ever."

Dan Jape | Founder
Company Information
Services Offered
Reliable's Plumbing Division specializes in residential and commercial repair and installation of all types of plumbing system components, such as toilets, faucets, garbage disposals, gas pipes, and sewer lines. Reliable provides leak detection and water heater flushes, and also installs gas, electric, and tankless water heaters as well as sewer ejector pumps and hot water pumps. In addition, Reliable provides heating, cooling, and electrical services.
Warranty
Reliable offers a one-year warranty on parts and labor for most systems and a lifetime warranty with certain qualifications. For all equipment installed, Reliable also offers options that include a lifetime of free repairs, tune-ups, maintenance, and filters.
Company History
The company was founded by Dan Jape in 1978 and is family run with locations throughout Georgia. Reliable has over 300 team members and 200 trucks.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW Suite 500
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP210023

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.5 out of 5 stars based on 161 customer surveys conducted through GuildQuality.
5
122
4
24
3
2
2
6
1
7
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/22/2021

No review comments provided

Review by
07/16/2021

“I would like to recognize Chris the electrician for his exceptional service. He was phenomenal.”

Review by
06/07/2021

No review comments provided

Review by
06/06/2021

No review comments provided

Review by
06/05/2021

No review comments provided

Review by
06/05/2021

No review comments provided

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“They are a dependable, reliable, and friendly company.”

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“The last guy that came out was very good.”

Review by
06/02/2021

“They were exceedingly prompt. They responded to my call immediately.”

Review by
06/02/2021

“They were very professional and helpful. They were able to help me with the financing as well.”

Review by
05/30/2021

“This survey comes so long after service has been completed that I have forgotten the names of the technicians I would like to recognize.”

Review by
05/29/2021

“Don't feel like we received exceptional service”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/01/2021

“Leslie did an outstanding job on the plumbing issue that I had. I would highly recommend.”

Review by
04/05/2021

“The issue wasn?t repaired properly and I had to waste time to call the company back and have another plumber come out. Masks weren?t being worn effectively either.”

Review by
03/31/2021

“I had two sets of plumbers come out - a disconnect team and a reconnect team. I would give the disconnect team 5 stars. I would give the reconnect team 1 star. I will not deal with Reliable Heating & Air again.”

Review by
03/29/2021

“They exceeded my expectations in explaining the work.”

Review by
03/29/2021

“I would recommend the whole crew, they were all friendly and helped with everything relatively quickly.”

Review by
03/29/2021

“I was pleased with how they handled the service call.”

Review by
03/29/2021

No review comments provided

Review by
03/29/2021

No review comments provided

Review by
03/29/2021

“They were prompt in coming out to address the problem of no hot wate”

Review by
03/26/2021

“I would like to recognize the Electrician and the plumber for their exceptional service.”

Review by
03/24/2021

“Tony was professional, insightful, and knowledgeable of the work needing to be done.”

Review by
03/24/2021

“They exceeded my expectations with their timeliness.”

Review by
03/24/2021

“I would like to recognize the lead on the project for his exceptional service.”

Review by
03/24/2021

“They are average.”

Review by
03/22/2021

“Pedro provided exceptional service.”

Review by
03/20/2021

No review comments provided

Review by
03/20/2021

“Reliable Heating & Air, LLC has met and exceeded my expectations from everything they have done with plumbing, air, and heat.”

Review by
03/20/2021

“I would like to recognize the plumber that came out the first time for his exceptional service.”

Review by
03/20/2021

“The guys did a great job. Very professional and followed all safety guidelines as far as Covid. Very friendly.”

Review by
03/20/2021

“The salespeople and technicians were exceptional.”

Review by
03/20/2021

“Pete, the person who came out, provided me with exceptional service from Reliable Heating & Air, LLC.”

Review by
03/20/2021

“I would like to recognize the plumber for his exceptional service, but anyone from Reliable who has ever been to my home has been very professional and helpful! I have never had a problem at all with them!”

Review by
03/20/2021

“I am perfectly satisfied with Reliable Heating & Air, LLC.”

Review by
03/20/2021

“The technician was really good.”

Review by
03/20/2021

No review comments provided

Review by
03/17/2021

No review comments provided

Review by
03/17/2021

No review comments provided

Review by
03/17/2021

“Joe provided exceptional service. They have good people.”

Review by
03/17/2021

“The plumber came out and he recognized immediately that I had an electrical problem and referred me to the electrician where I did not have to do anything. The electrician came out and addressed the electrical issue. Both were very nice and I was pleased with how well and quickly they diagnosed the problem. They took care of it without me having to follow up.”

Review by
03/16/2021

“They were very dependable, knowledgeable, and reasonably priced.”

Review by
03/16/2021

No review comments provided

Review by
03/16/2021

“They met or exceeded my expectations as they were fast and quick.”

Review by
03/16/2021

“The two technicians that came out were excellent.”

Review by
03/16/2021

“I was most satisfied with their knowledge.”

Review by
03/16/2021

No review comments provided

Review by
03/16/2021

“They are a great company.”

Review by
03/16/2021

“Everyone did a good job.”

Review by
03/16/2021

“They met my expectations for the quality of work.”

Review by
03/16/2021

“The technician that came out and the representative that I talked to on the phone were exceptional!”

Review by
03/16/2021

No review comments provided

Review by
03/16/2021

“The two technicians who came out were professional, knowledgeable and, most importantly, successful in taking care of the problem.”

Review by
03/16/2021

“Reliable technicians have always been prompt, courteous, efficient and effective whenever we have needed service.”

Review by
03/16/2021

“I'd like to recognize the gentleman that last came out to complete the electrical work for me for his exceptional service.”

Review by
03/16/2021

“Reliable Heating & Air met my expectations by setting the appointment with ease and managing all of the different work that they conduct. It got it done in a fast way and I commend them for that. Also, for being patient with us during our work.”

Review by
03/16/2021

“Everything they did was perfect!”

Review by
03/16/2021

No review comments provided

Review by
03/16/2021

“They met and exceeded all of my expectations.”

Review by
03/16/2021

“Roy did a good job. We have requested him a few times and he always does great work.”

Review by
03/16/2021

“I would like to recognize the person that came out. He did a great job.”

Review by
03/16/2021

“I would like to recognize the guy from about a year ago, I really liked him.”

Review by
03/16/2021

“I would like to recognize Max.”

Review by
03/16/2021

“I was most satisfied with their friendliness and cleanliness.”

Review by
03/16/2021

“They met or exceeded my expectations with how fast they were, and that was good. When I called and they were able to come within a day, I thought that was really good.”

Review by
03/16/2021

“The plumber we had was unable to preform the job. We had to use someone else. Reliable Heating & Air's electricians are great, just not their plumbers.”

Review by
03/16/2021

“Reliable Heating & Air wasted a lot of my time!”

Review by
03/16/2021

“The customer service representatives from Reliable Heating & Air were very rude and I am very disappointed in the company. The customer service was terrible. If they want to contact me, they are free to do so.”

Review by
03/15/2021

“I can't think of the gentleman that was there last, but I would like to recognize him for his exceptional service.”

Review by
03/15/2021

“David from Jonesboro is who came to fix my kitchen plumbing. He was extremely nice and professional and even provided some tips for me.”

Review by
03/15/2021

“The service was good.”

Review by
03/15/2021

“Bill, the plumber is the absolute best.”

Review by
03/15/2021

No review comments provided

Review by
03/14/2021

“Our technician was wonderful. Our water heater broke the night before Thanksgiving. He worked until 1:00 am to fix our water heater before Thanksgiving day. We appreciate so very much.”

Review by
03/09/2021

“The staff was professional and courteous.”

Review by
03/05/2021

“They exceeded my expectations with their overall work performance.”

Review by
03/03/2021

No review comments provided

Review by
12/27/2019

No review comments provided

Review by
12/13/2019

“I would like to recognize Padro, he was very professional.”

Review by
11/30/2019

“They are a good company.”

Review by
11/26/2019

“The two gentleman that came out were fantastic. They showed us how to prevent this from happening again. They went above and beyond.”

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“They had to come back two times to fix the original work.”

Review by
11/26/2019

No review comments provided

Review by
11/21/2019

No review comments provided

Review by
11/21/2019

“My technicians were timely and professional.”

Review by
11/15/2019

“The guy who did the plumbing did a good job.”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“replacement of a/c unit was great”

Review by
11/11/2019

“They have always done a good job for us in plumbing and heating and air.”

Review by
11/11/2019

“They met my expectations in all areas.”

Review by
11/11/2019

“The plumber provided exceptional service.”

Review by
11/11/2019

“Mike and Randy have done great jobs for us.”

Review by
11/11/2019

“They fixed my leaky water heater.”

Review by
11/11/2019

“They met my expectations.”

Review by
11/11/2019

“I think the plumber and the electrician that came out were very friendly and respectable. It varied from tech to tech. The 2 gentlemen stuck out in my mind. They were respectful and communicated beautifully with the customer.”

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