Fulton Services
22nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Fulton Services has received 4.8 out of 5 stars based on 169 customer surveys conducted through GuildQuality.
5
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13
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22nd year as a Best Pick Call
"Our goal is to provide our clients with a better service experience by extensively training our plumbing and HVAC team. We take the extra steps necessary to protect our clients' homes and to leave it better than we found them. We've learned a lot since 1922, and we use that knowledge to be a little better than the day before."

Bryan Stansell | Owner
Company Information
Services Offered
Fulton Services is a high-end, full-service plumbing, heating, and air conditioning contractor. In addition to routine plumbing services, Fulton installs tankless water heaters and offers sewer line replacements using trenchless technology.
Company History
The family-owned-and-operated company was founded in 1922. Bryan Stansell, owner and president, has led Fulton for over 40 years.
Employee Information
Fulton performs background checks, drug testing, and driving tests on all field employees. All employees must meet the company's professional qualifications. According to Bryan, Fulton's technicians are accessible 24 hours a day for emergency situations.
Additional Information
The company services most of the metro-Atlanta area.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee
Address
3565 Plant Atkinson Road Building C
Atlanta, GA 30339
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP004170

Compiled Score:

Fulton Services has received 4.8 out of 5 stars based on 169 customer surveys conducted through GuildQuality.
5
146
4
13
3
5
2
2
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/04/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
10/01/2019

“I have a contract with them to come out and check things over and the people that came to check the toilets were nice and good.”

Review by
09/26/2019

“They're very nice. They're very quiet doing the work, and from my experience, always perform the work very well.”

Review by
09/25/2019

“I would like to recognize Steve and Scotty, they are both wonderful.”

Review by
09/20/2019

“They met or exceeded my expectations because they always do what needs to be done.”

Review by
09/19/2019

“My wife and I have been using Fulton Plumbing, Heating, & Air Conditioning for years, and they always give great service!”

Review by
09/19/2019

“Their quality of work always exceeds my expectations!”

Review by
09/18/2019

No review comments provided

Review by
09/17/2019

“Fulton Plumbing, Heating, & Air Conditioning met or exceeded my expectations in all areas.”

Review by
09/13/2019

No review comments provided

Review by
09/12/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“Douglas”

Review by
09/10/2019

“They did everything they said they would do. They were great.”

Review by
09/10/2019

“The guy who came out and worked on it - he was outstanding.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“I was most satisfied because everything got installed.”

Review by
09/09/2019

“I would like to recognize the guy that called me, I can't remember his name, for his excellent service.”

Review by
09/09/2019

“I would like to recognize Steven for exceptional service.”

Review by
09/09/2019

“Fulton Plumbing, Heating, & Air Conditioning is on time and they came out quickly.”

Review by
09/09/2019

“Fulton Plumbing met my expectations because they did great work, they were timely, kept things cleaned, and were professional.”

Review by
09/09/2019

No review comments provided

Review by
09/08/2019

No review comments provided

Review by
09/07/2019

“I like that they stick to the schedule and that they are reliable.”

Review by
09/07/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

“Tim Bishop has always done a great job-that?s why I keep asking for him.Steve,the plumber really did a nice job of installing new bathroom faucets and a new kitchen sink faucet. Both of these guys are a credit to Fulton Services.”

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
10/11/2018

“Fulton plumping, heating, and air conditionings costumer service and reliability meet my expectations !”

Review by
10/10/2018

“I have used them for 20 years.”

Review by
10/03/2018

“They met or exceeded my expectations in all areas.”

Review by
10/03/2018

“Fulton Plumbing, Heating, & Air Conditioning met and exceeded my expectations in all areas.”

Review by
10/03/2018

“They failed to find the leak. I felt ripped off by his charges.”

Review by
09/28/2018

“I would like to recognize the technician who came out to my home for his exceptional service.”

Review by
09/28/2018

“They are always perfect.”

Review by
09/21/2018

“I was satisfied with them because they provided me with good service.”

Review by
09/20/2018

“I moved and had work done on my sink. Scotty is always great and I've been working with them for several years.”

Review by
09/18/2018

No review comments provided

Review by
09/15/2018

“Technician really wants to solve the problem.”

Review by
09/15/2018

“We have always had excellent service from them. Their technicians are courteous and knowledgeable. We use them for all our heating, A/C and plumbing needs.”

Review by
09/15/2018

No review comments provided

Review by
09/14/2018

“I like having the same, good employees each time.”

Review by
09/13/2018

“They exceeded my expectations in all areas.”

Review by
09/13/2018

“I like them because they are reliable and have great quality.”

Review by
09/13/2018

“They did such a nice job I would highly recommend them.”

Review by
09/13/2018

“I would recognize Tim and Scotty for exceptional service.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

“They did a great job!”

Review by
09/13/2018

“They met my expectations with being very prompt and responsive. Also answering my questions.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

“They exceeded my expectations by coming out quickly.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

“I was satisfied with them because they were prompt and courteous.”

Review by
09/13/2018

“I've been dealing with Fulton Plumbing for about twelve years and I'm very pleased with their service. They respond as needed and they do the job right.”

Review by
09/13/2018

“They are very professional they do a great job. I've used them in the past and that's why I have this contract. This is the first hiccup I've had. They do a very nice job in terms of plumbing. They are fantastic. I am just rating them on the last time I dealt with them. It has disturbed me.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

“They are all good.”

Review by
09/13/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

“Perhaps it would be of use to potential customers to know of my HOA's experience with Fulton Services. It was called to evaluate a 4 sewer line that broke beneath a neighboring property. The confined area to be excavated lay between a retaining wall, a neighbors driveway, and two of Georgia Power's poles. The risks and difficulties of the job, as well as the complexity of working on an adjoining property, were assessed by the first company consulted as too great for it to bid. That firm emphasized that an exceptionally experienced plumbing company would be required for undertaking such a task. Fulton was, by a modest amount, the highest of three bidders; nevertheless, it was selected owing to the vast experience of Scotty Wade and the highly thoughtful approach he proposed for minimizing the risks of the job. In fact, his approach to dealing with the retaining wall was precisely the same as recommended to me by a builder of retaining walls. The other two bidders essentially had no idea how to deal with the retaining wall and regarded it as my problem to figure that out. Of the three bidders only Fulton suggested the relatively inexpensive option of installing a sewer popper to ensure that any future stoppage in the same general area of the sewer line would not back into residences. During investigations a century-old manhole was discovered only two feet from the break. When The Department of Watershed Management initially disclaimed ownership, Scotty Wade of Fulton correctly identified the manhole as municipal, not private. Even though it could have cost him the repair job, Scotty suggested we ask the City reinvestigate the ownership of that manhole in hopes that the City might repair the sewer line feeding into its own manhole. After much research, The City finally confirmed that the century-old manhole was its property; however, it pronounced the sewer line serving our townhouses as private and declined to make the repair. While the City was investigating and deliberating, Scotty feared that the sewer could back up again because the first two plumbing companies to visit the site had made only the smallest hole through the dense web of roots that had caused the sewer overflow. Regarding our problem as his own, Scotty volunteered to enlarge the passageway though the roots in order to prevent another blockage until a repair could be made. Fulton proposed that there would only be an extra charge for this emergency work if the City, rather than Fulton, made the repair. Once the City reconfirmed that it would not assume responsibility for our 'private' sewer line, Fulton undertook the repair. Steven of Fulton proved exceptionally deft and careful in operating a backhoe within such a confined area. After the damaged section of pipe had been replaced, the optimal solution would be to replace a short section of terra cotta pipe that connected to the manhole with our own pipe. Because the highly porous terra cotta had been permeated by concrete poured around it, removal of the terra cotta pipe proved vastly more difficult and time consuming than expected. Even so, Fulton did not shift to an easier but less durable solution. It was determined for our sewer line to have the best possible connection to the manhole. Once the link to the manhole was completed, Fulton did not merely dump dirt back into the hole and depart. It stopped frequently to tamp down the dirt. This increased the support that the soil will provide for our retaining wall and reduced the chance of subsidence and erosion after relandscaping. Fulton also cleaned the small amount of soil that had spilled onto our neighbors driveway. In summary, Fulton showed superior understanding of the problems unique to our situation. In undertaking a job that some plumbers considered to challenging and risky, Fulton completed the work for the agreed upon amount and without injury to its men, a retaining wall, driveway or power poles. Its employees (Scotty, Steven, Victor and Christobal) all had many years of experience with Fulton and were a pleasure to work with.”

Review by
09/10/2018

“Ricky was great! He was on time, thorough, and helpful!”

Review by
06/21/2017

“They fixed a leak in my kitchen sink. I'd give them an A.”

Review by
06/21/2017

“It was very positive. They've done a couple of things for me: they've installed a sink, and they've added a heater. They changed the heater so that we got water faster to our upstairs, and in our back bedroom. They also fixed a couple of plumbing issues. It's been a couple of times that they've come over to our house. they've been very helpful; I'd give them an A+.”

Review by
06/01/2017

“I've been a customer of Fulton Services for 12 years. Just everything is positive. Oh my gosh. They've got a great group of guys that come over, and service both: I've done plumbing, and I've had pipes replaced. I've also had air conditioners replaced, and I've had a water heater replaced. They're just great; I call them for everything. Their customer service and quality work are positive, too. I'd give them an A+.”

Review by
06/01/2017

“The man who came, we thought did a very good job. He made some minor repairs. It was an annual inspection, as we have a maintenance contract with Fulton for plumbing issues. The man was very friendly, very professional. He gave us advice, and made two, three, or maybe four minor corrections. There was nothing really seriously wrong, fortunately, so the visit went very well. I'd give them an A overall.”

Review by
06/01/2017

“They did what they were called to do—exactly what we wanted. I think they went above and beyond the call, actually. We had general plumbing work, and the complex needed some help, so they changed their plans and were able to stay and help take care of that. So above and beyond, that I'd give them an A+. I have recommended them.”

Review by
06/01/2017

“It was absolutely positive; they're always there when you need them. They do quality work, and the price is right. The staff is consistent; never have an issue. I've been a Fulton customer for about 15, 16 years. They do plumbing and they also provide my HVAC service as well. I'd give them an A+, and I'd recommend them.”

Review by
06/01/2017

“It was a big job, and it was taking longer than initially we thought. Fulton Services brought in a bunch of people to get it done on time. They just did a really good job. I have a basement, a main level, and a floor level; we had all the main level and basement re-piped. I'd give them an A+—They did a great job.”

Review by
06/01/2017

“Fulton Services for plumbing definitely helped us. I really felt like I could trust the technician who came out; he was darling, and explained everything in a really matter-of-fact, comprehendible way. I'd give them an A. I know Fulton services does a lot of stuff, but I would recommend them for plumbing.”

Review by
06/01/2017

“They were good. They're experienced, and they know what they're doing—they get the problem fixed. It was my showers: the water wasn't coming out of the showers—the hot water wasn't coming out very fast at all. I'd give them an A overall.”

Review by
06/01/2017

“I love the guys. They're great.”

Review by
06/01/2017

“We've been using Fulton Services for a long time, and we trust them. We just do. There is nothing in particular we like about them, but they've just been helpful when we call them for plumbing work; I'd give them an A.”

Review by
06/01/2017

“Excellent—it’s a very good company, and I work with them all the time. They're very confident, they do a good job, and they're reliable. We used them just for plumbing, but I'd give them an A and I'd recommend them.”

Review by
06/01/2017

“I think the friendliness, the willingness to help, and the honesty. They were doing plumbing. I'd give them an A+. They do come right away; the turn-around time is excellent. We've used them in the past.”

Review by
06/01/2017

“Fulton Services did a great plumbing job. They were courteous, they knew what they were doing, and they were very neat. It was plumbing work. I'd give them an A, and I would recommend them.”

Review by
06/01/2017

“It was very positive. I liked the men that came; they were very personable and professional—and they did good work. I've used them 3 or 4 times for plumbing work, and I'd give them an A+.”

Review by
06/01/2017

“It's been a while, but I recall it was fine. They show up on time, and they knew what they're doing, so that's fine. It was plumbing; It was an A.”

Review by
06/01/2017

“I've used them several times. I enjoyed having them here; they did a good job. They were here on time, and they did what I called them about. That's what I asked for in plumbing work. I'd give them a B+; I had no complaints.”

Review by
06/01/2017

“Fulton Services just came to do something really simple, but they did what they were supposed to do. It was the toilet upstairs in the master bedroom, and they also disconnected a gas appliance for me. I'd give them a B.”

Review by
05/19/2016

“They were fine, it was good. I'd give them an A-.”

Review by
05/19/2016

“They came on time and were generous with their knowledge. I'd give them an A.”

Review by
05/19/2016

“I always have a positive experience with them. They've been servicing my HVAC for 15 years and it's usually the same technician. They're always on time and do what they're supposed to do, and that's what I expect. I'd give them an A+ across the board.”

Review by
05/19/2016

“I think the people they have working for them are very professional, very good. I've never had a problem with them. They come in, they get the job done. They're polite, they're nice. They put little booties on their feet so they don't mess up the house. I think they're great! The last time they came here they just changed our filters. I'd give them an A+. I think they're good.”

Review by
05/19/2016

“They're the best. They do what they say they're going to do. They're on time. They're polite. They clean up their messes and they're reliable. And I'd switched up my plumber that I'd had for several years because they had got lax in how they took care of business. I'd give them an A+, they're the best, they really are. I've had eleven houses so I've had a lot of plumbers. Their customer service is great—no complaints. They're really good at being punctual.”

Review by
05/18/2016

“I have a contract with them. They're good. They've gotten better. They basically take care of my A/C. My contract with them is just to check the heating and air conditioning system twice a year and make any repairs and take care of it. I'd give them an A, they've been really good. They're there when they tell you they're going to be there. I usually make an appointment. Their cleanliness and expertise are good. I would recommend them.”

Review by
05/18/2016

“We’ve used them for plumbing, and I've had very positive experiences with them. We've had a number of calls. The latest call a couple of months ago was when we had a faucet that had a leak and it was after hours, and the gentleman came out and fixed it for us. It was a pretty high price, but you know it was after hours—but it was pretty expensive. I'd give them an A.”

Review by
05/18/2016

“They did a really good job. We've worked with them for years. And we've enjoyed them always, we've had a very good experience. I'd give them an A. They've done various jobs for us. They've installed faucets, they've repaired leaks—just all kinds of stuff.”

Review by
05/18/2016

“I've had a little inspection contract with them for several years. I'd give them an A-.”

Review by
05/18/2016

“Our plumber has been dependable and the work is just high quality. I'd give them an A.”

Review by
05/18/2016

“They did fine. They just came and did the job that needed to be done. They came when they said they were coming, and they did the work, and it's all fixed and working now. I would give them an A.”

Review by
05/18/2016

“They did fine. I liked them. They replaced a pressure-reducing valve coming into my house and rebuilt a sink for me. I'd give them an A.”

Review by
05/18/2016

“They've been here a couple of times. We've had pipes that have dripped and toilets that have needed work. And they've always been prompt and professional. I'd give them an A.”

Review by
05/18/2016

“They did some plumbing work. I'd give them a B.”

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