Estes Services
5th year as a Best Pick
certified company
Based on 700+ reviews
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"Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides plumbing services to residential customers, including repair and replacement of faucets and toilets, water line upgrades, water heater replacement, leak repair, clog removal, and installation of whole-house water filtration systems.
Estes Services offers a variety of warranties to cover parts and labor and honors all manufacturers' warranties, including a one-year warranty on all plumbing repairs.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 68 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Estes employs Master Plumbers and is a member of the Clayton County Chamber of Commerce as well as a past winner of Contracting Business magazine's Residential Contractor of the Year award.
Areas Served
North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta, Clayton & Henry County, Coweta, Fayette & South Fulton County
A selection of 700+ homeowner reviews:
“Estes Services has done a fine job. They do a thorough job of explaining things to you to help you get comfortable. They were excellent. I'd grade them an A.”
“They were very good. They fixed a leak in one of my tubs and installed a new hot water heater. I liked everything. Both gentlemen were very nice. It was excellent. I'd rate them as an A.”
“They did some plumbing work for me. I was totally satisfied with the work they did, and the technician that came out was superior. I would give them an A.”
“They were on time and helpful, and they fixed the problem. They repaired a stopped-up tub and replaced a pipe in the sink. I would say they get an A+. I would very likely recommend them.”
“I had a good experience, and they were very courteous—A.”
“They are great. I had a hot water and air conditioning replaced by them. I would say they were excellent.”
“We had a hot water heater replaced by Estes. I liked the service, and the servicemen were very competent. They knew what they were doing. I would grade them an A. The quality of work was excellent, and the customer service was OK. It has been satisfactory since it has been installed. They were timely, as well. It was all good. I would recommend them.”
“I had a positive experience and I would grade them an A+.”
“They are very professional, and they take their time. I never had any problems with them. They had to change out the tankless water heater. I would grade them an A+. I just recommended them yesterday.”
“I've had them out for a couple issues. Within the last month, they came out for a hot water heater installation, and then this week, a kitchen sink stoppage issue. They are usually a fast, responsive service. And the guys are very professional. I would grade them an A.”
“They were on time, and their personnel was friendly and easy to talk to. Their work was good, and all they did this last time was inspect. We have two policies with them, for plumbing and air conditioning. I would grade them an A.”
“They come when they are scheduled. And they do what they need to do. I would grade them an A. I have recommended them.”
“They've done both HVAC and plumbing. They are always very prompt in contacting us. And they are also very professional when they get here, and we feel very confident and safe with them in the house. I would grade them an A. It's very likely that I would recommend them.”
“They are always courteous, prompt, and on time. They answered all my questions. They did plumbing for me. I would grade them an A. I am very likely to recommend them.”
“Their technician was really nice. He forgot his hat and flashlight, and I called the next day to pick it up, but he hasn't yet. This is a really old house, and he went downstairs to see where the leak was coming from. It was between the bathroom and kitchen wall, so he had to break some wood off the kitchen by the sink, and he had to break that to get to the pipe—that's where the leak came from. Everything was nice. I would them an A.”
“They called in the morning, they showed up, and they fixed the plumbing, I would grade them an A.”
“They were fine. The technician who came, he was great. They did plumbing work for me. I would grade them an A-. The quality of work was great. There was a bit of a confusion when he got here because they had a whole bunch of old incorrect numbers for this address. They never bothered to check with me, but it wasn't the technician, it was the front office. That was the only issue.”
“The repair man was very down-to-earth, pointed things out, and helped out a lot. He was good. They installed a hot water heater. I would grade them an A.”
“They did what they said they would do, and they did it in a timely fashion. I was pleased. They were very friendly people. They did plumbing repair for me. I would grade them an A.”
“They have done plumbing for me, and they are there when I need them.”
“They were great. They deserve all the good checks.”
“I had a contract with Estes. I would grade them an A.”
“The expansion valve on the hot water heater was broken. The person was very nice. He got in, looked, and told me what it would cost, and he did it quickly. He was very good and very nice. I would grade them an A. I have already recommended them. I was very happy with them.”
“They replaced a water heater. They arrived on time. Their punctuality was great, and they are very respectful to every home that they enter. I've been dealing with Estes for a while for HVAC services. Their service people are very polite, and they explain what they are doing and why they are doing it in simple terms. I would grade them an A.”
“They were on time and thorough. He talked to us about what he was doing, and I believe he chose a good option for us. He replaced a water heater. My favorite thing about customer service was that he seemed competent. We've used them before. They get an A+.”
“They are just nice and friendly, and they come and do what they say they are going to do. They take care of my plumbing, my air conditioning, and my heat. I chose them because I had somebody else that I didn't particularly like. I'd rate them an as A.”
“One time, they did plumbing work, and the other time, they did heating. They come in a timely fashion, and they seem to diagnosis the problem correctly and quickly. We've not used them for electrical, but we have used them for plumbing and heating. We recently had to have plumbing work for something because it was backing up—it wasn't originally put on the house on the right slope. I would recommend Estes. They get an A.”
“They were pretty on point and timely, and they're easy to get in touch with. They tested my pipes to see if there were any leaks in them. I chose them because I had used them in the past and liked their work. They're an A-grade company.”
“They're friendly, fast, and efficient. They did plumbing work for me the last time, and they also take care of my heating and air. I know they're reliable—they've done work for me before. They earned an A.”
“He was very nice and told me what was happening. I didn't feel like I was being screwed over. I've actually worked with Estes a couple of times. The first time, they came over and fixed our heater. We had a gas leak, and he fixed it. The second time, we had a pipe burst and he fixed that. I would give them an A.”
“I liked everything about Estes. They did plumbing for me. They were honest and straightforward, and they actually went out of their way and did some things I didn't expect them to do. I would give them an A.”
“They did a good job. They fixed my plumbing problem. They showed up on time and did what they said they were going to do, and they were efficient and kept in contact. I chose them because they were the ones to answer the phone first. I'd grade them as an A.”
“They're prompt, they come on time, and they get the job done. They replaced the garbage disposal. I chose them because I know them. I would rate the company as an A.”
“I love Estes Services. I've used them for probably 25 to 30 years, and they've always done a good job. I have a plumbing contract and heating and air services; I get everything from them. I like them because they answer the phone. They're excellent—A+.”
“I think Estes Services is an excellent company. I liked the technician who came out; he was very professional. Water was leaking in my closet, and he got right to work and found out exactly what the problem was. I just loved it. We are going to make them our heating, air conditioning, and plumbing company.”
“They seem like part of my family. I've been with them for quite a while. They do plumbing and heating, and I've been satisfied with their work. I'd give them the best scores.”
“I had a good experience with Estes Services. The guys had a great demeanor; they were helpful and explained everything.”
“I've used Estes for years, and they're good. I've had plumbing work done, and I also have a plumbing contract and a heating and air conditioning contract with them. They've done all kinds of work for me, and I have recommended them. They know how to do the work, and I have not had to call them back for anything. They're an A+ company.”
“I had a leak in the outside water line coming into the house, and Estes came and did what they were supposed to do. I've been using the company for probably 10 years, but this was the first time I had used them for plumbing services. There's nothing I thought they could've done better, so I'd rate them as an A+.”
“Estes repaired some plumbing for me. They were on time, and they did what they said they were going to do. I'd give the guy who came out an A+.”
“Estes has done some plumbing work for us, and we also have a service contract with them for our heating and air. They're dependable, and they've been around for a long time. They get an A.”
“They do regular maintenance for plumbing and A/C. I haven't had any electrical issues yet, but they are always available when I need them. I'd rate them as an A.”
“Estes has done plumbing and air conditioning work for me. They come on time, and they do what they're supposed to do. They've been very good from that standpoint.”
“I like their professionalism. The last thing they did for me was plumbing work. They installed three toilets. I've been using Estes for about twelve years, so they're an A.”

Estes was awesome. The plumbers installed two sinks, two garbage disposals, and a water heater. The plumber arrived on time; he was polite, nice, and informative. He did the job correctly, and the work he did for me was good. They are an A+.

“Estes was absolutely wonderful. They came exactly when they said they would come and did a very good job. Recently, Estes did a yearly checkup, and before that they fixed a plumbing problem for us. They are absolutely super—A+.”

The toilet was leaking, and they fixed that. They were very professional. The guy handles stuff well, and everything worked out well for me. I'll give them an A.

They do my periodic checkup on the plumbing and on the electrical, air conditioning, and heating. They're professional, and they seem knowledgeable about what they're doing. They have good customer service—A+.

Estes did a really good job. It was a pipe in the bathroom that I think had busted or something. He said, 'They normally just drip, drip,' and this one had burst. It had water all in the bottom of the cabinets. I think it came from the tank on the commode. The work was great. It was on time, and that was the most important thing, because I hate to wait when I'm expecting somebody. If you say you're going to be here at 9:00, be here at 9:00. It didn't take him very long to finish what he had to do, and I plan to keep using them. The cleanup was great. I'd give them an A+.

We love Estes Services. They have put in an outlet for us. They've also fixed our heating and air several times, and they are doing our plumbing as well. They did a plumbing inspection to help us get some of the things we needed fixed. The technicians are great. They make sure that it's done and done right, so that way, we don't have to call them out there again. They're an A+.

Everything I've had done so far, I've been satisfied with. I believe it was plumbing they did last. I had a washer-dryer connection put in and some pipes replaced outside. All the plumbing into the bathrooms was replaced and all that stuff there. They back up, more or less, what they say they're going to do. If you have a problem with what's done at that particular time, you can get it fixed without having the problem of going through a bunch of the rigmarole. They're very considerate of my house and surroundings. They clean up after themselves if they do anything, and they wear the right type of equipment, so they don't walk stuff all over your carpets. So far, with everything I've had done, I'd give them an A+.

They worked on the hot tub, replacing the pump on the Jacuzzi. The quality of the work appeared to be very good. I'd use them again. No complaints—A+. I would tell someone that they might want to use them.

We tell them what we want done, and usually, they can arrange it. I'm in Florida, and my wife's in Massachusetts at my other property, and the condo's down in Atlanta, and we have a tenant in there. So they have to get everybody on the same page, and they always have no problem usually doing that. They work at it until they do, and they usually get the work done when they tell me. They always give me a price beforehand, and that's exactly it. The last time they serviced me, they put a water heater in on the fourth floor. That was done last year. So far, they've always been an A+.

Estes did a great job, and they were quick. I had multiple leaks in the house, so they fixed all the leaks. I'd give them an A+, and I would use them in the future.

I've had plumbing work done by Estes Services. They looked at my plumbing, and I was satisfied with their inspection. I would give them an A.

They did what they said they were going to do, and they were very nice about it. They put in a new commode. The quality of the work was very good. I would surely use the company again. I'd say they were an A+. They do good work.

I use them for everything. I use them for my HVAC, I use them for my electrical needs around the house, I use them for all of my plumbing, and those are the only areas that they're involved or else I'd use them some more. The quality of the work is A+, and that's why I use them. They're not inexpensive, but when they leave, I know it's been done right. And I've had such poor experiences through the years that I'm willing to pay for that. I've been with them probably seven or eight years. Everything's held up wonderful. The last time they were out, they were doing the annual inspection of my furnaces, which they installed. They're coming out tomorrow to install a water heater. They're coming out next Wednesday to install new sink faucets and handles in two bathrooms where they're just old, and I'm tired of messing with them, so I'm putting in new. I had them out last year to replace my entire electrical system in my house. It's an older house; it wasn't even up to code, so they completely rewired my entire house. They're not the least expensive, but when they leave, you're going to be very happy. I would give them an A+.

Estes Services did some electrical work, plumbing work, and some gas and HVAC work. The last time they were out there, they did plumbing; it was a stoppage. That was all good. For the last time they came out, I'd definitely give them an A overall.

They did some plumbing work in the kitchen and the bathroom. They did their work in a timely manner, and the quality of the work was good. The workers were courteous, and they did the job. Everything has held up fine. They finished the work within a reasonable amount of time. I would use them again. I'd grade them an A.

Estes Services did work for me a little while back. They repaired a bathroom toilet mechanism and did some faucet work, and they did a wonderful, very good job. I think that was my first time using the company for plumbing. I have Estes for air conditioning and heating, so I heard of them through their other branch. The cleanup when the guys left was OK. I would rate them as an A. They've always been very responsive in a good way.

Estes Services is just good at what they do. This time, they gave us a water heater. The quality of the work was excellent. I would use them again. They would be an A+. I have already mentioned the company to others. They've been in business a long time. They're careful who they hire, and the people who come into the home are courteous and good at what they do.

Estes Services did a little plumbing thing for me. It didn't take any more than five minutes—it wasn't anything. It didn't take the technician any time. It was something on the toilet; it was just that little string where the water comes down. Everything was all right. He did a good job. They're an A.

I would recommend Estes Services any day. They're great. They did the water heater, and they did some plumbing in the kitchen and in the bathroom. I would grade them an A+.

I had a problem with my water basin, and they fixed it for me. Everything was great and positive. I had no problem with the workers who came out, and they finished the work in a reasonable amount of time. I've been with Estes for years. Give them an A+.

Everything was fine with them. They fixed a leaking toilet. I would use them in the future. I'd rate them an A.

Estes did some work for us in the past. It was a long time ago. They were very prompt. The man that came out was very good. I had no problems. They repaired a broken water pipe in the street to the house for us. The quality of the work was satisfactory—very good. I would use Estes again, and I'd give them an A+. I would recommend them.

I thought they were very thorough, and they followed up. I've had them come out and do lots of things for me. They helped me with my plumbing, my heating and cooling, and my electric. I have a contract with them, and I've been using them two or three months. I first heard about them because the previous owners of the home used them. I thought they were very good—an A+.

They did some plumbing back in January, and three or four years ago, they put in a new furnace and air conditioning system. We've been using them for years, so we've always been pleased. I'd say an A is good for them. I've always recommended them. They're a good company, and they do good work.

They're not just electrical; they're also plumbing and heating and air. They were doing some plumbing and heating and air work for us before. It's a good company; I don't have problems with it. The last time they were out, our septic had backed up, and they came out and flushed it out and fixed it for us. The customer service is very good. They would be an A+. We were very happy with them.