Estes Services
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 205 customer surveys conducted through GuildQuality.
5
163
4
29
3
9
2
3
1
1
7th year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides plumbing services to residential customers, including repair and replacement of faucets and toilets, water line upgrades, water heater replacement, leak repair, clog removal, and installation of whole-house water filtration systems.
Warranty
Estes Services offers a variety of warranties to cover parts and labor and honors all manufacturers' warranties, including a one-year warranty on all plumbing repairs.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 70 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
Estes employs Master Plumbers and is a member of the Clayton County Chamber of Commerce as well as a past winner of Contracting Business magazine's Residential Contractor of the Year award.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3981 Tradeport Boulevard
Atlanta, GA 30354
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP209728

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 205 customer surveys conducted through GuildQuality.
5
163
4
29
3
9
2
3
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2019

“Dontre was absolutely professional and a perfect gentleman.”

Review by
09/22/2019

No review comments provided

Review by
09/10/2019

“All 3 of your servicemen who came out were professional and respectful.”

Review by
09/06/2019

“They fixed all my plumbing issues.”

Review by
09/04/2019

“We'd had another plumber out from a different service to check the issue we were having with ou plumbing. they told us the problem was caused by lack of use. when estes came out, they knew exactly what the problem was and were able to fix it.”

Review by
09/04/2019

“I would like to recognize the plumber, John. He was wonderful and he explained and resolved the problem to me within a matter of minutes. He is very kind and respectful.”

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“I would like to recognize Jonathan.”

Review by
09/04/2019

“I am very satisfied.”

Review by
09/04/2019

No review comments provided

Review by
08/28/2019

“Estes Services met or exceeded my expectations. They have been pretty good to me.”

Review by
08/28/2019

No review comments provided

Review by
08/15/2019

“I would like to recognize the service representative from today.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“I expected a lot from them and they met all of those expectations.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They were not as local as I thought they were.”

Review by
08/15/2019

“I just feel like I am not getting the value for the service.”

Review by
08/13/2019

“I'd like to recognize Elliot Brockman.”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/01/2019

“Estes was very attentive to the situation and was able to immediately pinpoint the problem.”

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

“Have always been reliable. Raymond is the best!”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

“I would like to recognize the plumber.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They've always been super nice and easy to schedule. With that exception, I feel they've always been fine.”

Review by
07/30/2019

“Everyone was exceptional.”

Review by
07/30/2019

“I can always count on Estes Services. They are very responsive and always on time.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Checking plumbing”

Review by
07/30/2019

“I would recommend my technician. He was amazing.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They excel in everything.”

Review by
07/30/2019

“Britt”

Review by
07/30/2019

“Harry Stansbury did a terrific job and went out of his way to be sure all my problems were solved. He is a very knowledgeable and pleasant plumber and a credit to your company.”

Review by
07/30/2019

“Promptness”

Review by
07/26/2019

“The services was painless, and the staff were wonderful.”

Review by
07/26/2019

“All of the staff, as well as the technician's that we have dealt with, have been nothing but nice, polite and highly professional. I would recommend them to anyone needing their services.”

Review by
07/25/2019

“The technician, Paul Harrison, was friendly, knowledgeable, and did a fine job.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Nick was great - got the job done with minimal questions, helped me understand the filters and then was on his way!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
09/12/2018

“I would recognize the plumber who came out, Bill. He has done a phenomenal job. They really do a good job whenever they come out here.”

Review by
09/08/2018

“The job they did was excellent!”

Review by
09/07/2018

“I was most satisfied with their responsiveness to my calls when I needed service.”

Review by
09/07/2018

“I was most satisfied with the level of courtesy I received.”

Review by
09/07/2018

“I was most satisfied that the repairs were excellent.”

Review by
09/07/2018

“We use them a lot and are super happy.”

Review by
09/07/2018

“Estes is always satisfactory.”

Review by
09/07/2018

“I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.”

Review by
09/07/2018

“The communication was good.”

Review by
08/30/2018

“I was satisfied with everything.”

Review by
08/29/2018

“They were very efficient? all the way around.”

Review by
08/28/2018

No review comments provided

Review by
08/24/2018

“I am satisfied with them because I can get it all done by one company.”

Review by
08/24/2018

“There is not one individual to single out because they are all wonderful.”

Review by
08/17/2018

“I would say with everything.”

Review by
08/16/2018

“There was a leak in the wall and they took care of it. It was more than they thought it would be. They did it in a timely fashion and the price didn't change.”

Review by
08/16/2018

“I was satisfied with the customer service.”

Review by
08/16/2018

“I was satisfied with the overall workmanship.”

Review by
08/08/2018

“I was the most satisfied with the professionalism demonstrated.”

Review by
08/08/2018

“I was most satisfied with the recommendations that they gave me. They were very helpful.”

Review by
08/08/2018

“They did what they were supposed to do.”

Review by
08/08/2018

“I was most satisfied with their quickness and promptness.”

Review by
08/08/2018

“The heating and air conditioning technician was exceptional.”

Review by
08/08/2018

“The electrician is the nicest young man. He always explains everything to the tenth degree.”

Review by
08/08/2018

“Estes exceeded my expectations with the level of professionalism in completing the job in an orderly and timely fashion.”

Review by
08/08/2018

“I've been very pleased with the response time and the quality of work.”

Review by
08/08/2018

“I like the fact they have electrical, plumbing, and A/C. I get one company for everything. All three departments are excellent and very professional.”

Review by
08/08/2018

“I was satisfied with everything.”

Review by
08/08/2018

“They exceeded my expectations because they were quick when it came to setting up the appointment. They were also here on time and they kept us informed.”

Review by
08/08/2018

“They identified additional problems when they came out to fix it, they fixed those problems also.”

Review by
08/08/2018

“They solved the issues.”

Review by
08/08/2018

“Everything was fine.”

Review by
08/08/2018

“All of the services they've provided have met or exceeded my expectations.”

Review by
08/08/2018

“I would recognize Johnathan, the electrician.”

Review by
08/08/2018

“The guy who came and my HVAC, was really good. I would like to recognize him.”

Review by
08/07/2018

“Two weeks before this plumbing experience I had the AC and heating system checked by a female and she was good.”

Review by
08/07/2018

“They unclogged a sink for me.”

Review by
09/15/2017

“It was good. They just were very efficient and got stuff done in the time frame that I needed it done. Everything is fine; I'd give them an A.”

Review by
09/15/2017

“I guess it was fine; stuff's still working. I think they did plumbing. Still good, as far as I know. I'd give them an A-.”

Review by
09/15/2017

“Just reliability and timeliness was good. They've done H-VAC and plumbing. They deserve an A.”

Review by
09/15/2017

“They were great. The service representative was polite and seemed to do a thorough job; they communicated well, and were efficient. It was mainly just a plumbing inspection, but we also got a quote on replacing a water heater. I'd give them an A.”

Review by
09/15/2017

“The guy, Elliot, was very nice and friendly. It was basically just to look at something that ended up not being a problem, but I thought it might be—but he was great. This was a plumbing issue. Everything's good; I'd give them an A.”

Review by
09/15/2017

“They did a good job. They did heating, electrical, and no plumbing. Everything's working up to date now, no problems. They're great—I'd give them an A.”

Review by
09/15/2017

“I think it was the price that I was charged made it negative. The quality of work was good. Then when I got a quote from a salesperson on a new furnace—they included a bunch of stuff on the quote that I specifically said that I was not interested in. For example, they said we'll include replacing your A/C. I know it has a few years on it, but I didn't want that to be part of the quote. They put it on the quote anyway, and the price was ranged—the print estimate for the furnace and the heater ranged from $10,000-17,000. I just felt it was a waste of my hour-or-so with them. So, unfortunately, with those combined experiences, not good. The plumber was as nice as anyone could be, but the prices are fairly-high in my opinion. It was really the salesperson—he basically included three things and then some, and that's not what I was looking for, but he didn't seem to really listen very well. So, that in a nut shell—I don't feel like I had a good experience. We have a standing, kind-of-a maintenance thing with them, so we can have, like, one free maintenance check—but they replaced two toilets and did one other thing, and I think they did a good job on that. I was happy with the quality of work. A for quality of service, but F on the prices and on the sales person—so I'd have to be somewhere in the B or C area; I'd probably have to lean on the D side even through the quality was really good.”

Review by
09/15/2017

“I love Estes Services. They're reliable; when I have problems, they address them. They give me the most immediate appointments that they can schedule, and I've had several issues where I needed them to come right-now, today—and they've done that for me. I think the products they use are reliable. The work they did was always very good—very good, and very dependable. I had a pump they installed; I told them to tell me the truth about it and fix it, and it worked. So, I really love Estes; I would say they deserve an A. Right now, I haven't scheduled for my six-months maintenance; I got a card in the mail. I would recommend them to anyone, and I do have a maintenance agreement with them—like the plumbing and so forth. They know their job and they do it well.”

Review by
09/15/2017

“I've had them for about two-or-three years. They're there when they're supposed to, and they make sure that they put on protective footwear when they're going in and out. Also, if there's an issue, they don't try to get me to do something I don't really need to do. They're very polite, very professional, know what they're doing—I'm very comfortable with them. They've been servicing my H-VAC for about two years, plus they've been doing some plumbing work, and they've been doing some electrical work. I’m very satisfied—A+. The quality of work has been excellent.”

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