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FEATURED REVIEWS
“I like the fact they have electrical, plumbing, and A/C. I get one company for everything. All three departments are excellent and very professional.”
“I love Estes Services. They're reliable; when I have problems, they address them. They give me the most immediate appointments that they can schedule, and I've had several issues where I needed them to come right-now, today—and they've done that for me. I think the products they use are reliable. The work they did was always very good—very good, and very dependable. I had a pump they installed; I told them to tell me the truth about it and fix it, and it worked. So, I really love Estes; I would say they deserve an A. Right now, I haven't scheduled for my six-months maintenance; I got a card in the mail. I would recommend them to anyone, and I do have a maintenance agreement with them—like the plumbing and so forth. They know their job and they do it well.”
“I have used them for 4 years. they take care of everything. This year, I've added electric and plumbing, and I've had HVAC for 4 years. I'm a retired physician and I have referred patients to them over the years. I've never had a problem. They just do a terrific job. Tommy Estes is a wonderful administrator, and his son Bryan has taken over and done a good job. Everyone with them just seems to go out of their way to do things and keep us happy. Their service has been fantastic. Over the years, I've replaced all five of my heating and air conditioning units. I would grade A for all of them. In all the years that I have been referring patients to them, I’ve only gotten one complaint, which they handled quickly. And the patient called me back to tell me how happy he was. I think they set an example of excellence that is seldom seen and never exceeded.”
“I love them, and I have used them for years and years. I used them when I was in my bigger house, and now that I have a much smaller home, I still use them, and I always highly recommend them. They are very professional and on time. In both houses, I had an air conditioning compressor repaired and some electrical work done, and both of the gentlemen were outstanding. I would grade them an A+, definitely. In fact, one of my neighbors called and said they saw the Estes truck down at my house, and I told them they were good, and they just got a new air conditioner from them.”
“I thought they were excellent company. I like the technician that came out; he was very professional. He got right to work and found out exactly was the problem that I was having, and he told me a little bit more about why I was having Estes services. I just love it. We are going to make them our heating, air conditioning, and plumbing company. I was having problem with water leaking in my closet, and he fixed it right away. I would grade them an A.”
“Dontre was absolutely professional and a perfect gentleman.”
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“All 3 of your servicemen who came out were professional and respectful.”
“They fixed all my plumbing issues.”
“We'd had another plumber out from a different service to check the issue we were having with ou plumbing. they told us the problem was caused by lack of use. when estes came out, they knew exactly what the problem was and were able to fix it.”
“I would like to recognize the plumber, John. He was wonderful and he explained and resolved the problem to me within a matter of minutes. He is very kind and respectful.”
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“I would like to recognize Jonathan.”
“I am very satisfied.”
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“Estes Services met or exceeded my expectations. They have been pretty good to me.”
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“I would like to recognize the service representative from today.”
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“I expected a lot from them and they met all of those expectations.”
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“They were not as local as I thought they were.”
“I just feel like I am not getting the value for the service.”
“I'd like to recognize Elliot Brockman.”
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“Estes was very attentive to the situation and was able to immediately pinpoint the problem.”
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“Have always been reliable. Raymond is the best!”
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“I would like to recognize the plumber.”
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“They've always been super nice and easy to schedule. With that exception, I feel they've always been fine.”
“Everyone was exceptional.”
“I can always count on Estes Services. They are very responsive and always on time.”
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“Checking plumbing”
“I would recommend my technician. He was amazing.”
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“They excel in everything.”
“Britt”
“Harry Stansbury did a terrific job and went out of his way to be sure all my problems were solved. He is a very knowledgeable and pleasant plumber and a credit to your company.”
“Promptness”
“The services was painless, and the staff were wonderful.”
“All of the staff, as well as the technician's that we have dealt with, have been nothing but nice, polite and highly professional. I would recommend them to anyone needing their services.”
“The technician, Paul Harrison, was friendly, knowledgeable, and did a fine job.”
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“Nick was great - got the job done with minimal questions, helped me understand the filters and then was on his way!”
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“I would recognize the plumber who came out, Bill. He has done a phenomenal job. They really do a good job whenever they come out here.”
“The job they did was excellent!”
“I was most satisfied with their responsiveness to my calls when I needed service.”
“I was most satisfied with the level of courtesy I received.”
“I was most satisfied that the repairs were excellent.”
“We use them a lot and are super happy.”
“Estes is always satisfactory.”
“I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.”
“The communication was good.”
“I was satisfied with everything.”
“They were very efficient? all the way around.”
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“I am satisfied with them because I can get it all done by one company.”
“There is not one individual to single out because they are all wonderful.”
“I would say with everything.”
“There was a leak in the wall and they took care of it. It was more than they thought it would be. They did it in a timely fashion and the price didn't change.”
“I was satisfied with the customer service.”
“I was satisfied with the overall workmanship.”
“I was the most satisfied with the professionalism demonstrated.”
“I was most satisfied with the recommendations that they gave me. They were very helpful.”
“They did what they were supposed to do.”
“I was most satisfied with their quickness and promptness.”
“The heating and air conditioning technician was exceptional.”
“The electrician is the nicest young man. He always explains everything to the tenth degree.”
“Estes exceeded my expectations with the level of professionalism in completing the job in an orderly and timely fashion.”
“I've been very pleased with the response time and the quality of work.”
“I like the fact they have electrical, plumbing, and A/C. I get one company for everything. All three departments are excellent and very professional.”
“I was satisfied with everything.”
“They exceeded my expectations because they were quick when it came to setting up the appointment. They were also here on time and they kept us informed.”
“They identified additional problems when they came out to fix it, they fixed those problems also.”
“They solved the issues.”
“Everything was fine.”
“All of the services they've provided have met or exceeded my expectations.”
“I would recognize Johnathan, the electrician.”
“The guy who came and my HVAC, was really good. I would like to recognize him.”
“Two weeks before this plumbing experience I had the AC and heating system checked by a female and she was good.”
“They unclogged a sink for me.”
“It was good. They just were very efficient and got stuff done in the time frame that I needed it done. Everything is fine; I'd give them an A.”
“I guess it was fine; stuff's still working. I think they did plumbing. Still good, as far as I know. I'd give them an A-.”
“Just reliability and timeliness was good. They've done H-VAC and plumbing. They deserve an A.”
“They were great. The service representative was polite and seemed to do a thorough job; they communicated well, and were efficient. It was mainly just a plumbing inspection, but we also got a quote on replacing a water heater. I'd give them an A.”
“The guy, Elliot, was very nice and friendly. It was basically just to look at something that ended up not being a problem, but I thought it might be—but he was great. This was a plumbing issue. Everything's good; I'd give them an A.”
“They did a good job. They did heating, electrical, and no plumbing. Everything's working up to date now, no problems. They're great—I'd give them an A.”
“I think it was the price that I was charged made it negative. The quality of work was good. Then when I got a quote from a salesperson on a new furnace—they included a bunch of stuff on the quote that I specifically said that I was not interested in. For example, they said we'll include replacing your A/C. I know it has a few years on it, but I didn't want that to be part of the quote. They put it on the quote anyway, and the price was ranged—the print estimate for the furnace and the heater ranged from $10,000-17,000. I just felt it was a waste of my hour-or-so with them. So, unfortunately, with those combined experiences, not good. The plumber was as nice as anyone could be, but the prices are fairly-high in my opinion. It was really the salesperson—he basically included three things and then some, and that's not what I was looking for, but he didn't seem to really listen very well. So, that in a nut shell—I don't feel like I had a good experience. We have a standing, kind-of-a maintenance thing with them, so we can have, like, one free maintenance check—but they replaced two toilets and did one other thing, and I think they did a good job on that. I was happy with the quality of work. A for quality of service, but F on the prices and on the sales person—so I'd have to be somewhere in the B or C area; I'd probably have to lean on the D side even through the quality was really good.”
“I love Estes Services. They're reliable; when I have problems, they address them. They give me the most immediate appointments that they can schedule, and I've had several issues where I needed them to come right-now, today—and they've done that for me. I think the products they use are reliable. The work they did was always very good—very good, and very dependable. I had a pump they installed; I told them to tell me the truth about it and fix it, and it worked. So, I really love Estes; I would say they deserve an A. Right now, I haven't scheduled for my six-months maintenance; I got a card in the mail. I would recommend them to anyone, and I do have a maintenance agreement with them—like the plumbing and so forth. They know their job and they do it well.”
“I've had them for about two-or-three years. They're there when they're supposed to, and they make sure that they put on protective footwear when they're going in and out. Also, if there's an issue, they don't try to get me to do something I don't really need to do. They're very polite, very professional, know what they're doing—I'm very comfortable with them. They've been servicing my H-VAC for about two years, plus they've been doing some plumbing work, and they've been doing some electrical work. I’m very satisfied—A+. The quality of work has been excellent.”
