Capitol Pest
4th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Capitol Pest has received 4.8 out of 5 stars based on 123 customer surveys.
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4th year as a Best Pick Call
"Since 1936, Capitol Pest's mission has been to be the DC area's most professional, dependable, trustworthy, and best-trained pest control company. It is our intention to deliver a valuable service that we are all proud of. We will provide these services promptly, efficiently, courteously, and safely."

Brian Schoonmaker | President
Company Information
Services Offered
Capitol Pest specializes in the treatment, control, and prevention of a variety of pests, including ants, mosquitoes, fleas, ticks, stink bugs, bedbugs, termites, and rodents. The company also offers rodent entry-point sealing as well as termite inspections, treatments, and protection plans.
Warranty
Capitol Pest offers a one-year warranty on bedbug control; a year-round warranty for a single pest; and a year-round warranty with preventative services.
Company History
The local, family-owned-and-operated company was founded in 1936.
Distinctions
Capitol Pest employs a zoologist, a biochemist, and two PhD entomologists. The company is also a Certified Sentricon Specialist and a member of the Maryland State Pest Control and National Pest Management Associations.
Employee Information
Employees undergo background checks and drug testing.
Licenses
#10436
Areas Served
Washington, DC

Compiled Score:

Capitol Pest has received 4.8 out of 5 stars based on 123 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
10/22/2017

“I have recommended to others and have gotten great feedback after they have used Capitol Pest.”

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

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Review by
10/20/2017

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Review by
10/17/2017

No review comments provided

Review by
10/17/2017

No review comments provided

Review by
10/16/2017

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Review by
10/16/2017

No review comments provided

Review by
10/16/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

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Review by
10/11/2017

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10/11/2017

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10/11/2017

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Review by
10/11/2017

“I have had an extremely annoying ant infestation for years, finally asking Capitol Pest to help at least 6 years ago. The ants reappeared every time the weather warmed up a little. However, last year after they came by to treat the inside of the house yet again, it finally finished them off. Obviously, the exterior treatments must also have been effective, but it is inside where I see the ants. The one thing I did not request this year is outside spider deterrent for the decks/porches, and I should have. It has worked in past years.”

Review by
10/11/2017

“My experience with Capitol Pest was frustrating at best. I had to keep on them repeatedly. They did not show up for appointments, were late for others, did not explain their work, could not remember what they had done at the previous visit, despite written reports sent to me, and did not return phone calls when they said they would.”

Review by
10/13/2016

“They do monthly spraying and maintenance for me. I still have some issues with house centipedes and spiders they supposedly were supposed to make better and possibly even ants too, kind of late summer/early fall. Just trying to get someone to come out I mentioned early on I'd like someone to come out to do some re-screening in the attic. Then I had someone who was too big and they mentioned that, communicated that we'd need someone who was a small guy to get up there but we just never had anyone look at it. It could be worse, I don't know, if I didn't have them. There was one guy who I had who just wouldn't fit the bill. I'll give them a C. I never really see them when they're there because they would come so I don't really know. To be honest I was looking for another company. They come once a month. The first person came out that I'd decided to go with the service he was very knowledgeable.”

Review by
10/13/2016

“Capitol Pest  has been amazing. They eliminated a really significant rat problem we had in our backyard, and then in our crawlspace under the house. They've been coming out monthly since—we discovered the rat problem in February. We had a baby in January, my parents visited a month later, and my dad saw the holes in the yard. In February, Capitol Pest came on a regular basis every other week to keep treating all the holes. There were 26 burrows on a really tiny lot. Then when they did treat all the holes, they came back monthly. Now they're doing quarterly routine maintenance just to make sure they spray for ants and stuff, and to make sure all the rat things are fine. They're an A.”

Review by
10/13/2016

“I'm still working with them. I initially called them for rodents that were in our attic and they came out a number of times to take care of that immediate problem. Then, I also got on schedule with them for monthly service. They came out once for me and then I started using them again. Every time I need anything they're very easy to reach. They're very responsive to any questions I have or issues. They come out and they always send me a follow-up email that includes a full report, which is very helpful, so it's really overall the communication and responsiveness. I'd give them an A overall.”

Review by
10/13/2016

“They're  great. They were getting rid of mice. It worked wonderful. They got rid of the mice. They get an A+ from me. The quality of work was great. The customer service was wonderful. I have nothing bad to say about them.”

Review by
10/13/2016

“The  service was excellent with no complaints.”

Review by
10/13/2016

“They do extermination and rodent control for me. They've been very good. Very professional. I'd give them an A.”

Review by
10/13/2016

“They're doing good. They've reduced the amount of creatures, pests, in my house. They get an A for overall.”

Review by
10/12/2016

“It was fine. They responded and showed up when they said they would. I'd give them an A.”

Review by
10/12/2016

“It  was excellent with no complaints and I'd recommend them.”

Review by
10/12/2016

“They did great. It was excellent with no complaints, and I highly recommend them.”

Review by
10/12/2016

“It was good. It was a good service.”

Review by
10/12/2016

“It was fine. I'd give them an A.”

Review by
10/12/2016

“I have no complaints.”

Review by
10/12/2016

“I'd give them a B+.”

Review by
10/12/2016

“It was good.”

Review by
10/12/2016

“They  were very careful to make sure they diagnosed the problem correctly before treating it. They didn't just treat something with a pesticide that they didn't know. I'd give them an A+.”

Review by
10/12/2016

“It was up and down. There's some good things and some bad things. I think the exclusion of the house was not that great, but I do think their responsiveness and willingness to come back and service my property was good. I think their service is good but I don't think the procedure I had done was great. I'd give them a B+.”

Review by
07/11/2015

“A year ago, we had mice and bugs getting in the house after Capitol Pest had done lots of preventative work that we paid for. I spoke to the office and explained the situation. They sent Johnny out, and he took care of foam sealing cracks and crevices and adding mesh to areas that were exposed—this helped tremendously.”

Review by
07/11/2015

“They serviced our home two days before, and painters then noticed thousands of ants on second floor, carpenter ants that had eaten a window ledge that had to be replaced. Capitol Pest came and treated area. They came quickly after I called. I expected this because I have been a customer for more than 30 years.”

Review by
07/11/2015

“Misdiagnosed a problem in my attic: said it was rats and mice and acted accordingly. Nothing changed. Turned out to be flying squirrels and they were unable to handle that. I also think signing up for a contract is a rip off. But to their credit, when I complained, they guy in charge refunded my money.”

Review by
07/11/2015

“I live in a house that has a serious infestation problem with centipedes, which are predators for silverfish. Capitol Pest has been treating both of those issues inside and outside of the house. The experience has been positive. They are very attentive to the areas where we are seeing bugs, and they explain the underlying reasons why they keep returning.”

Review by
07/11/2015

“They installed termite stations around my home, set traps to catch a mouse, treated a rug for carpet beetles, and addressed an ant infestation. Every technician that came to my home was always very competent and fast. They explained what they were doing and why they were doing it. My only bad experience was when they left my home after installing the termite bait stations without telling me the work was complete. I wanted someone to tell me in person what was done, but they just installed the stations and left.”

Review by
07/11/2015

“Pest control and mosquito control Neutral The mosquito control is not as effective as that of another company we used for the past two years. Capitol assured us that their program was more effective. The pest control program requires us to call them to come and look the place over, rather than having them come regularly. But their billing department is more regular--they bill us every month.”

Review by
07/11/2015

“Capitol Pest resolved a long-standing mouse and squirrel invasion problem that had been unresolved by prior pest control companies. They found and eliminated the sources of the problem, and we have been more than pleased to be rodent-free for over a year. We intend to keep them on contract. The professional demeanor and excellent, effective service continues to make the experience positive.”

Review by
07/11/2015

“Capitol Pest treated our kitchen for ants and mealy moths. They treated our basement for mice. However, the initial call was to treat for carpenter bees outside. We paid extra for the contract, and had them come out several times with inadequate equipment; finally we were told that most of the house is inaccessible. So the carpenter bees are still there. I wanted Capitol Pest to treat our house for carpenter bees. The house is on a steep hill and exceptionally difficult to reach. After several appointments where they didn't have enough men or equipment, they said they were unable to reach or spray. As a result, the bees are still a problem. I understand their inability to treat the house, but they did charge us extra - and make us sign a contract - only telling us after several months of unsuccessful attempts, that they couldn't do it. For indoor issues: ants, moths, millipedes, and mice, they were very good; showed up as promised and were very pleasant to deal with. But if you have a difficult issue, make quite sure they really can deal with it, before you sign a year-long contract with them.”

Review by
07/11/2015

“Capitol Pest has performed numerous termite inspections. In February of 2015, the company successfully trapped five mice, educated our household about mouse nesting behavior, advised placing our dog food in a sealed container—the open bag had attracted the mice into the house—and sealed points of entry. In 2013, Capitol Pest successfully eradicated a moth invasion and educated us on moth breeding behavior and habitat. We have been very impressed by the staff entomologist, who is quite knowledgeable about all sorts of bugs and their reproductive habits. We also were impressed by Johnny, the exterminator, who responded to our mouse invasion in February 2015 and provided much education about mouse nesting behavior and a thorough inspection of the house to identify how they got inside—he later sealed these access points.”

Review by
07/11/2015

“Major rodent (mice and rats) issue in the exterior perimeter of our home. They visited our home, assessed the yard and proposed a detailed plan. We haven't seen activity since and can enjoy our yard now despite neighbors with fruit and vegetable gardens, bird feeders, etc. It has been a positive experience because they make you feel at ease with the service they provide. They have follow up calls, they explain everything to you in detail and are easily accessible.”

Review by
07/11/2015

“They helped us with rodents several years ago. They installed termite bait, and they check the stations periodically. They check for crawling insects outside the house and apply granules to prevent the insects from coming inside. They typically sweep spiderwebs away—though last time the technician did not do a very thorough job. And they sent someone to help me figure out where the mosquitoes are coming from. Their technicians are very polite and knowledgeable.”

Review by
07/11/2015

“I had a serious problem with ants and Milton from Capitol Pest did an absolutely wonderful job of eliminating those ants. He explained everything he was doing all along the way and made sure that he found the source so that they wouldn't come back. I also have Capitol Pest do preventive maintenance every three months. My experience with Capitol Pest is always positive because of the clear explanations about their services.”

Review by
07/11/2015

“They did box elder beetle, ant, and carpenter bee extermination, and set rodent traps. They are very responsive when I call to report additional problems, and they set up an appointment usually within a week or less. The person who handles the calls is always polite and professional, and the technicians who come out to the house are as well. They explain the problems and what they can do to address them in a safe manner.”

Review by
07/11/2015

“They did ant killing and prevention. The serviceperson was extremely nice. He explained everything to me, and we came up with a plan that I was both comfortable with and that has worked.”

Review by
07/11/2015

“Mouse bait, spraying for insect prevention (including crickets), on a monthly basis. Very knowledgeable workers who are willing to go the extra mile (several times, one of the workmen had to arrive before I left for work).”

Review by
07/11/2015

“There is a gold standard of professionalism, diligence, and responsiveness that they adhere to—not to mention careful attention to detail. I think the follow-up on our issues, as well as their responsiveness, was key.”

Review by
07/11/2015

“They did complete insect and pest control inside my home, including service to close all possible entry points. Very knowledgeable and courteous staff—if I have a problem, they come to take care of it immediately.”

Review by
07/11/2015

“They repaired termite damage and installed a Sentricon termite system. I also had quarterly service for bugs and rodents. The customer service was always excellent, and they would go the extra mile when asked.”

Review by
07/11/2015

“They have performed termite inspections every year, and for the last few years, they have treated the exterior of my house to prevent other insects—crickets, spiders, et cetera—from entering the house.”

Review by
07/11/2015

“They do regular appointments to kill bugs and rodents outside of our home. They are always very attentive, they come when they say they'll come, they and always answer our questions.”

Review by
07/11/2015

“They checked previously installed mouse traps and installed pantry moth traps. Their techs are knowledgeable and polite. They put booties over their shoes when entering our house.”

Review by
07/11/2015

“They did termite and rodent control and mosquito spraying on three properties. They have knowledgeable staff—easy to work with, very friendly, and they work neatly.”

Review by
07/11/2015

“They inspected for possible mouse or rat infestation based on a neighbor's supposed sighting. Prompt response, courteous service, and a knowledgeable staff.”

Review by
07/11/2015

“They did termite inspection and routine spraying around perimeter of my house. They are timely and organized, and the staff is friendly and competent.”

Review by
07/11/2015

“Capitol Pest has provided rodent prevention and ant prevention. Capitol Pest has always been responsive, helpful, and effective.”

Review by
07/11/2015

“Mouse Trap - Catching them all! Other unwanted bugs.. The staff was very experienced and professional and they did a great job.”

Review by
07/11/2015

“Treatment for termites and for ants Prompt, reliable. Experienced staff. Administrative people who are friendly and helpful.”

Review by
07/11/2015

“Extermination services for mice and crickets. Positive - friendly staff, responsible staff who fixed our problem!”

Review by
07/11/2015

“They did pest control inside and outside—responsive crew and effective services.”

Review by
07/11/2015

“It was a termite inspection. The technician was friendly and professional.”

Review by
07/11/2015

“They sprayed my house for mosquitoes. They were timely and did a good job.”

Review by
07/11/2015

“Rodent control and some pest control was fobe Experience was positive”

Review by
07/11/2015

“Quarterly service checks Good communication and responsive service”

Review by
07/11/2015

“Regular pest control Attentive, explain issues and offer solution. Don't push products.”

Review by
07/11/2015

“They do pest control for insects, termite protection, and rodent control. They are reliable and responsive.”

Review by
07/11/2015

“They provided pest control in several of my houses. They are prompt, courteous, and do what they say they are going to do.”

Review by
07/11/2015

“Capitol Pest performed a quarterly inspection. It was easy, and the email bill and report were handy.”

Review by
07/11/2015

“Annual service contract and treatment for infestation to a townhouse in DC. Quick responsiveness.”

Review by
07/11/2015

No review comments provided

Review by
07/11/2015

No review comments provided

Review by
06/05/2015

“We have them for bugs inside and outside of the house. They spray around the house. Their customer service is great, no complaints. They're an A rating.”

Review by
02/04/2015

“They're always on time and pleasant. I've been working with the company for probably two years. I haven't had any issues with the company. I would give them an A+.”

Review by
02/04/2015

“The guy put little booties on to make sure he didn't mess up the house. I've been using them for probably 15 years. I've never had any issue with them. They deserve an A+.”

Review by
02/04/2015

“They did pest control. They did a thorough job, and they were prompt. I chose them because they were recommended by a friend, and I think they deserve an A—I'm not hesitant about it.”

Review by
02/04/2015

“They always do what they say they're going to do. I have an annual contract with them to keep the pests out of our home. I've used them for a really long time. I'd give them an A+.”

Review by
02/04/2015

“They came out when they were supposed to and did what they were supposed to—they exterminated some ants. I'd give them an A.”

Review by
02/04/2015

“They check for insects and put down materials. They came, they did the job, and they went home. We've used them for 50 years, and they’re very good.”

Review by
02/04/2015

“They came pretty quickly when we called them. I think it's been less than a year, and I haven't had any issues since. We'd give them an A.”

Review by
02/04/2015

“They did great. I have no pests—they kept the pests out—and they were pretty easy to get in contact with, so I would give them an A.”

Review by
02/04/2015

“Everything was done on time, and everything was done how I thought it should be done—they have convenient scheduling, and they do regular treatments and monitor for termites. I'd rate them as an A+.”

Review by
02/04/2015

“We've done work with them for years and we've never had any issues. We've never had any infestations. If we had a problem, they would take care of it with me. They're excellent. They're a B+ grade.”

Review by
02/04/2015

“Capitol Pest is wonderful. They’re timely, efficient, and easy to work with. It’s all positive—I’ve never had a negative experience, and I’ve probably used them for ten years. They’re an A+.”

Review by
02/04/2015

“Capitol Pest took care of everything I wanted them to take care of. They go around the house inside and outside, and they put things down and take care of the insects. They’ve earned an A+.”

Review by
02/04/2015

“They're our pest control company. We have a contract with them, so they come back every quarter. We don't have any pests in our house. I chose them because my mother-in-law was using them, and I'd rate their service an A.”

Review by
02/04/2015

“We called them because we had a big ant problem. They were on time, they did what they said they were going to do, and it was very clear. We have one of those monthly contracts with them now, and I think they’re A-grade.”

Review by
02/04/2015

“They've changed their name, but I've been working with them under their original name for quite a long time—20 years, probably. I have not had any issues with them since they've become Capitol Pest. I’d give them an A.”

Review by
02/04/2015

“Capitol Pest got rid of some ants for me. I’ve used them for years. I’m on a program with them, so they come here multiple times a year. They’re excellent. I’d give them a top rating—A+.”

Review by
02/04/2015

“Capitol Pest is our pest eradicator. The lack of pests is what makes it positive. I was unhappy with a previous company. I'd give them a B grade—we've just had a few issues with them.”

Review by
02/04/2015

“We haven't had any mice. I chose them because they're local. I'd grade them somewhere between a B and an A+. I haven't had any problems with them, but I don't really know much about them.”

Review by
02/04/2015

“They check for termites annually and they check for rodents. They did a wonderful exclusion. They did outside work to make sure that the mice couldn't get in because we had a couple of mice. They get a B grade. I didn't have any issues. They're so much better now than they were. I think they have some new people there who are really good. A couple of years ago, they weren't as good as they are now.”

Review by
02/04/2015

“We haven't had any bug issues. They did work on a rental property, so I wasn't there most of the time—they set it up so that they went on their own schedule, and they called us to let us know when they were going. I've never had any problems with calling them back to reschedule. I haven't met with the guys; it's the setup that I like. They're pretty reliable and dependable. I'd give them an A+.”

Review by
02/04/2015

“They sealed up all of the holes they could find for any mice that might come in or go out. They put traps around, and they came back regularly to check; this was a couple years ago when we had a mouse problem, and it completely resolved the problem. They're very attentive, and they go outside the house and completely around it. They're very detailed—they wipe for spider nests and all of that. They're very nice people. They deserve an A.”

Review by
02/04/2015

“They got rid of our rodents. I'd give him a B+. We had them come out for mice, and they didn't take care of all the issues the first time around. When the technicians came out a second time, he came in and found some things that the first person didn't do, like stuffing a few things in some holes. It seems like some of the things that got missed the first time around should have been picked up, but they were picked up the next time.”

Review by
02/04/2015

“Their folks are friendly, and the guys that have come over to the house are knowledgeable and do a good job. There was one accident that happened where one of the gentlemen was putting a mousetrap out, and he clipped his head and a vase crashed down. They were very professional about reimbursing me, and we laughed about it. He was so upset, but I said, 'No, no, no, don't worry.' They do a great job, and then on the corporate side, they call and give me nice reminders, which is good, because sometimes I forget to put it in my calendar. Overall, I would definitely give them a positive rating. My management company gave me the option of two companies, but I told the property manager that I prefer the Capitol guys. I'll give them a solid A.”

Review by
02/04/2015

“The times that I've called them to address a specific pest, they've been able to come out and take care of that. They come quarterly on their own. No one's home when they do, so I don't really know what they do, but I haven't noticed anything wrong. They're only doing things on the outside of the house. They leave a piece of paper telling me what they've done so that I know that someone's physically been to the house. I don't have any way to verify that. I haven't had any issues with their work. I think they’re expensive for what they do; they come out four times and spray chemicals, and it's under $100 every month, but they come when I call them, they answer the phone, and there's always someone professional. When they have come out at the times that I've been home, they're in uniform and in a marked truck. I’d rate their company an A.”

Review by
02/04/2015

“They did things for me like sealing up holes so rodents wouldn't get into the house—that's one of the things they do, and it’s really great. They did it very professionally. They came when they said they were going to come, and they came as soon as they could—they really went out of their way. They explained things, and we went back and forth to accommodate each other, so I was very happy about that. They send someone else out to do it, and the people they sent really seemed to know their business. They stood and gave me a lecture on what was happening, and I liked that—they were very informative. It was good. I would give them an A+.”

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