Capitol Pest
4th year as a Best Pick
Best Pick 2017
certified company
A
rated
Based on 123 Surveys
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Compiled Score: star star star star star
Capitol Pest has received 5 out of 5 stars (A-rating) based on 123 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"Since 1936, Capitol Pest's mission has been to be the DC area's most professional, dependable, trustworthy, and best-trained pest control company. It is our intention to deliver a valuable service that we are all proud of. We will provide these services promptly, efficiently, courteously, and safely."

Brian Schoonmaker | President
Company Information
Services Offered
Capitol Pest specializes in the treatment, control, and prevention of a variety of pests, including ants, mosquitoes, fleas, ticks, stink bugs, bedbugs, termites, and rodents. The company also offers rodent entry-point sealing as well as termite inspections, treatments, and protection plans.
Warranty
Capitol Pest offers a one-year warranty on bedbug control; a year-round warranty for a single pest; and a year-round warranty with preventative services.
Company History
The local, family-owned-and-operated company was founded in 1936.
Distinctions
Capitol Pest employs a zoologist, a biochemist, and two PhD entomologists. The company is also a Certified Sentricon Specialist and a member of the Maryland State Pest Control and National Pest Management Associations.
Employee Information
Employees undergo background checks and drug testing.
Licenses
#10436
Areas Served
Washington, DC
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I have had an extremely annoying ant infestation for years, finally asking Capitol Pest to help at least 6 years ago. The ants reappeared every time the weather warmed up a little. However, last year after they came by to treat the inside of the house yet again, it finally finished them off. Obviously, the exterior treatments must also have been effective, but it is inside where I see the ants. The one thing I did not request this year is outside spider deterrent for the decks/porches, and I should have. It has worked in past years.”

“I have recommended to others and have gotten great feedback after they have used Capitol Pest.”

“Capitol Pest has been amazing. They eliminated a significant rat problem we had in our backyard and crawl space. They came back monthly, and now they're doing quarterly routine maintenance to spray for ants and to make sure all the rat issues are fine. I'd give them an A rating.”

“They're great. They were getting rid of mice, and it worked wonderfully. They get an A+. The quality of work was great, and the customer service was wonderful.”

“They were very careful to make sure they diagnosed the problem correctly before treating it. They didn't treat it with a pesticide without knowing it would work. They're an A+.”

“I initially called them for rodents that were in our attic, and they came out to take care of that immediate problem. They're very easy to reach. I'd give them an A overall.”

“They did great. It was excellent with no complaints, and I highly recommend them.”

“It was excellent with no complaints and I'd recommend them.”

“The service was excellent with no complaints.”

“It was fine. They responded and showed up when they said they would. I'd give them an A.”

“I have no complaints.”

“It was fine. I'd give them an A.”

“It was good. It was a good service.”

“It was good.”

“They do extermination and rodent control for me. They've been very good. Very professional. I'd give them an A.”

“They're doing good. They've reduced the amount of creatures, pests, in my house. They get an A for overall.”

“They did termite and rodent control and mosquito spraying on three properties. They have knowledgeable staff—easy to work with, very friendly, and they work neatly.”

“I live in a house that has a serious infestation problem with centipedes, which are predators for silverfish. Capitol Pest has been treating both of those issues inside and outside of the house. The experience has been positive. They are very attentive to the areas where we are seeing bugs, and they explain the underlying reasons why they keep returning.”

“Capitol Pest has performed numerous termite inspections. In February of 2015, the company successfully trapped five mice, educated our household about mouse nesting behavior, advised placing our dog food in a sealed container—the open bag had attracted the mice into the house—and sealed points of entry. In 2013, Capitol Pest successfully eradicated a moth invasion and educated us on moth breeding behavior and habitat. We have been very impressed by the staff entomologist, who is quite knowledgeable about all sorts of bugs and their reproductive habits. We also were impressed by Johnny, the exterminator, who responded to our mouse invasion in February 2015 and provided much education about mouse nesting behavior and a thorough inspection of the house to identify how they got inside—he later sealed these access points.”

“A year ago, we had mice and bugs getting in the house after Capitol Pest had done lots of preventative work that we paid for. I spoke to the office and explained the situation. They sent Johnny out, and he took care of foam sealing cracks and crevices and adding mesh to areas that were exposed—this helped tremendously.”

“They did box elder beetle, ant, and carpenter bee extermination, and set rodent traps. They are very responsive when I call to report additional problems, and they set up an appointment usually within a week or less. The person who handles the calls is always polite and professional, and the technicians who come out to the house are as well. They explain the problems and what they can do to address them in a safe manner.”

“They repaired termite damage and installed a Sentricon termite system. I also had quarterly service for bugs and rodents. The customer service was always excellent, and they would go the extra mile when asked.”

“Capitol Pest has provided rodent prevention and ant prevention. Capitol Pest has always been responsive, helpful, and effective.”

“They did complete insect and pest control inside my home, including service to close all possible entry points. Very knowledgeable and courteous staff—if I have a problem, they come to take care of it immediately.”

“They sprayed my house for mosquitoes. They were timely and did a good job.”

“They did termite inspection and routine spraying around perimeter of my house. They are timely and organized, and the staff is friendly and competent.”

“They provided pest control in several of my houses. They are prompt, courteous, and do what they say they are going to do.”

“They do pest control for insects, termite protection, and rodent control. They are reliable and responsive.”

“Capitol Pest resolved a long-standing mouse and squirrel invasion problem that had been unresolved by prior pest control companies. They found and eliminated the sources of the problem, and we have been more than pleased to be rodent-free for over a year. We intend to keep them on contract. The professional demeanor and excellent, effective service continues to make the experience positive.”

“They do regular appointments to kill bugs and rodents outside of our home. They are always very attentive, they come when they say they'll come, they and always answer our questions.”

“It was a termite inspection. The technician was friendly and professional.”

“They did ant killing and prevention. The serviceperson was extremely nice. He explained everything to me, and we came up with a plan that I was both comfortable with and that has worked.”

“They inspected for possible mouse or rat infestation based on a neighbor's supposed sighting. Prompt response, courteous service, and a knowledgeable staff.”

“They have performed termite inspections every year, and for the last few years, they have treated the exterior of my house to prevent other insects—crickets, spiders, et cetera—from entering the house.”

“Capitol Pest performed a quarterly inspection. It was easy, and the email bill and report were handy.”

“They checked previously installed mouse traps and installed pantry moth traps. Their techs are knowledgeable and polite.They put booties over their shoes when entering our house.”

“They did pest control inside and outside—responsive crew and effective services.”

“I had a serious problem with ants, and the technician from Capitol Pest did an absolutely wonderful job of eliminating them. I also have Capitol Pest do preventive maintenance every three months. My experience with them is always positive because of the clear explanations about their services.”

“There is a gold standard of professionalism, diligence, and responsiveness that they adhere to—not to mention careful attention to detail. I think the follow-up on our issues, as well as their responsiveness, was key.”

“We had a major rodent issue in the exterior of our home. They assessed the yard and proposed a detailed plan. We haven't seen any activity since and can enjoy our yard now despite having neighbors with fruit and vegetable gardens and bird feeders. They make you feel at ease with the service they provide.”

“They did things for me like sealing up holes so rodents wouldn't get into the house—that's one of the things they do, and it's really great. They did it very professionally. They came when they said they were going to come, and they came as soon as they could—they really went out of their way. They explained things, and we went back and forth to accommodate each other, so I was very happy about that. They send someone else out to do it, and the people they sent really seemed to know their business. They stood and gave me a lecture on what was happening, and I liked that—they were very informative. It was good. I would give them an A+.”

“Capitol Pest took care of everything I wanted them to take care of. They go around the house inside and outside, and they put things down and take care of the insects. They've earned an A+.”

“They did general pest control for me. They're very good. They're responsive, they do what they tell you they're going to do, and they tell you what chemicals they used. They're very responsible; they have a good, responsible reputation. I'd rate them A+.”

“They do work for me. I've worked with the predecessor of this company for many, many years, and Capitol Pest took over that company, so I have a long history with them. The new people running it now seem very nice and competent. I'd give them an A—I haven't had any issues with them that I can recall.”

“They've changed their name, but I've been working with them under their original name for quite a long time—20 years, probably. I have not had any issues with them since they've become Capitol Pest. I'd give them an A.”

“They've been working for me for about a year, and I'm very happy with them. I would give them an A grade.”

“Everything with Capitol Pest was fine. I thought they were very good, so I would give them an A grade.”

“They came pretty quickly when we called them. I think it's been less than a year, and I haven't had any issues since. We'd give them an A.”

“I'd give Capitol Pest an A rating.”

“I've been using them for probably a year—maybe two years. They set appointments and kept to the appointed time, and they were always very friendly. They always notified me what needed doing, what they could do, and what they were doing. They follow up on feedback. They get an A grade.”

“They did great. I have no pests—they kept the pests out—and they were pretty easy to get in contact with, so I would give them an A.”

“Everything Capitol Pest did for me was fine. They get an A grade.”

“They check for insects and put down materials. They came, they did the job, and they went home. We've used them for 50 years, and they're very good.”

“They're our pest control company. We have a contract with them, so they come back every quarter. We don't have any pests in our house. I chose them because my mother-in-law was using them, and I'd rate their service an A.”

“They came out when they were supposed to and did what they were supposed to—they exterminated some ants. I'd give them an A.”

“They sealed up all of the holes they could find for any mice that might come in or go out. They put traps around, and they came back regularly to check; this was a couple years ago when we had a mouse problem, and it completely resolved the problem. They're very attentive, and they go outside the house and completely around it. They're very detailed—they wipe for spider nests and all of that. They're very nice people. They deserve an A.”

“They're my exterminators. I've had a service contract for years, and I'm quite happy with them.”

“We called them because we had a big ant problem. They were on time, they did what they said they were going to do, and it was very clear. We have one of those monthly contracts with them now, and I think they're A-grade.”

“They're helpful, and they come when they say they'll come. I had them do inspections connected to buying and selling two houses, and I have a service contract with them. I chose them because I'd worked with them before. I would grade them an A; I don't know anything about pest control or inspections, but we haven't had a problem with any of their work.”

“They did pest control. They did a thorough job, and they were prompt. I chose them because they were recommended by a friend, and I think they deserve an A—I'm not hesitant about it.”

“Their folks are friendly, and the guys that have come over to the house are knowledgeable and do a good job. There was one accident that happened where one of the gentlemen was putting a mousetrap out, and he clipped his head and a vase crashed down. They were very professional about reimbursing me, and we laughed about it. He was so upset, but I said, 'No, no, no, don't worry.' They do a great job, and then on the corporate side, they call and give me nice reminders, which is good, because sometimes I forget to put it in my calendar. Overall, I would definitely give them a positive rating. My management company gave me the option of two companies, but I told the property manager that I prefer the Capitol guys. I'll give them a solid A.”

“Capitol Pest does our regular pest maintenance service. They're always prompt, and they know what they're doing. I like the people who work for them. We've had them for several years, and I have not had any issues. I've always been perfectly satisfied. I would have to give them an A+.”

“Capitol Pest did a great job. They're always really good—extremely responsive, reliable, and trustworthy. They get an A+.”

“Capitol Pest is wonderful. They're timely, efficient, and easy to work with. It's all positive—I've never had a negative experience, and I've probably used them for ten years. They're an A+.”

“Capitol Pest got rid of some ants for me. I've used them for years. I'm on a program with them, so they come here multiple times a year. They're excellent. I'd give them a top rating—A+.”

“I've used Capitol Pest. Capitol Pest is excellent. They did some termite work for us in our last house, and now, we have a contract with them. I chose them because our real estate broker recommended them highly. I'd give them an A+. They're excellent.”

“I've had them for years. They're excellent. They're honest. If you have any problems, they'd work with you. They're a decent kind of family-owned place. They've been around for a long time and do good work. I'd give them an A+.”

“They are really good. I would give them an A. I did not have any issues with them. They were awesome.”

“The guy put little booties on to make sure he didn't mess up the house. I've been using them for probably 15 years. I've never had any issue with them. They deserve an A+.”

“They're very organized, they're on time, and they're very polite. The staff that they send out are professional and helpful. I've been using the service for probably more than two years. I have not had any issues with them in the past two years. I'd give them an A+ rating.”

“They help out, and they get rid of my pests. They have treated both outside and inside, and when they find a problem, they seal it up. They usually let me know that they're going to be there, and if I need something done inside, I just have to call them, and they'll come and look inside. Sometimes they have to deal with the outside. They get an A+, and I have no complaints.”

“They did what they said they were going to do. I had a mouse, and they caught it. It was my first time using them. I would use them again. I actually signed a contract with them to kind of spray my house and make sure I don't get any other ones. I'd give them an A+.”

“They're always on time and pleasant. I've been working with the company for probably two years. I haven't had any issues with the company. I would give them an A+.”

“Everything was done on time, and everything was done how I thought it should be done—they have convenient scheduling, and they do regular treatments and monitor for termites. I'd rate them as an A+.”

“They always do what they say they're going to do. I have an annual contract with them to keep the pests out of our home. I've used them for a really long time. I'd give them an A+.”