Trutech, LLC, Pest & Animal Control
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Trutech, LLC, Pest & Animal Control has received 4.7 out of 5 stars based on 53 customer surveys.
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11
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1
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2nd year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and a new, innovative gutter protection system. We're here to secure your protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech, LLC, Pest & Animal Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. In addition, Trutech treats for bees, yellow jackets, wasps, hornets, roaches, bedbugs, ants, spiders, fleas, ticks, millipedes, centipedes, earwigs, and other insects. The company also offers dead animal removal.
Services Not Offered
Trutech does not treat for termites.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, LLC, Pest & Animal Control, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Licenses
JB187377
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Trutech, LLC, Pest & Animal Control has received 4.7 out of 5 stars based on 53 customer surveys.
5
40
4
11
3
0
2
2
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/21/2018

“They don't come all of the time. I have some issues with getting in touch with them. When they do the job, they need to be consistent with it.”

Review by
03/21/2018

“We are very happy with Stacey. She is very nice and agreeable.”

Review by
03/21/2018

“She was very knowledgeable.”

Review by
03/21/2018

No review comments provided

Review by
03/30/2017

“They were very professional. I liked that. They did interior exterminating. They were taking care of some bugs. I'd give the overall experience an A+.”

Review by
03/30/2017

“They were very good. They took care of a mouse problem. I'd give the overall experience an A+. I'd be very likely to recommend them.”

Review by
03/30/2017

“I liked that they asked if everything was OK. They were good. I think I would give them an A+.”

Review by
03/30/2017

“Jessica is phenomenal; very helpful, kind, and competent. I'm very happy with her. We had rats in our attic, and she got them out. Then we went to the monthly program for the yard. She's excellent. The billing part has been a little lame, but her service has been A+ for sure. I already have recommended them. I've already recommended her. If I had a business, I'd hire her. She's just very good.”

Review by
03/30/2017

“They're very reliable. They come when they say they're going to come, and the job seems to be getting done. They do ongoing vermin repellant. I'd give them an A for the overall experience.”

Review by
03/30/2017

“The representative was professional, on time, customer friendly, and most of all, effective. What they did took care of my problem. They did pest control. I'd give them an A.”

Review by
03/27/2017

“My experience was positive. They did a follow-up. I think we have a contract for every couple of months, monitoring.”

Review by
03/25/2017

“They were doing rats. Very friendly. The problem today is fantastic. I'd give them an A+.”

Review by
03/25/2017

“For pest control, they do excellent work, and I would recommend them. Absolutely.”

Review by
03/25/2017

“It was bee removal. They do excellent work, and I would recommend them for that.”

Review by
03/25/2017

“It was pest control. They seemed very professional, they did the job, and it worked. I had an issue with a rodent. I'd give them an A.”

Review by
03/25/2017

“He put down some traps and covered up all the intrusion holes, and he was supposed to come back to do some spraying, but I can't speak for that. I'd give them an A+.”

Review by
03/25/2017

“It was pest control; just rat control. They did my rental house, and I wasn't there, but I know everything was resolved. I'd give them an A. I will recommend them.”

Review by
03/25/2017

“They were trying to figure out how rats were getting in my attic. A couple of technicians were very good. One of them was OK, and the other two were very good. They're trying to work very hard even though they have not solved my problem. The fact that they haven't solved my problem makes me want to give them a little bit less, but the customer service part has been very good. I'd give them a B.”

Review by
03/25/2017

“They were getting rid of my rat. I liked their concern, and they did what they said they would do. They came out and did a good job. I'd give them an A+.”

Review by
03/25/2017

“It was animal control. They were great. It was a rat. I liked the technician. He always did what he said he would do, and he followed up. He was great. I'd give them an A+.”

Review by
03/25/2017

“My wife primarily dealt with them, but as far as she explained to me, everything was fine. Great job. They were checking for squirrels in the attic. I'd give them an A+.”

Review by
03/25/2017

“It was animal work late last year. We had a rat. He couldn't find it because it was in an unreachable place. He was courteous. I only talked to him for two minutes, because I wasn't home at the time. He just had an accident. I'd give them an A.”

Review by
03/25/2017

“It was a raccoon. They were here. They took care of it, and when the cage was full, they would come immediately to take the animal away. There was never any delay in service, and the tech was awesome. His name is Matthew. I'd give them an A+.”

Review by
03/25/2017

“We had some rodent sound in our wall, the tech that came out, set up traps and kept an eye out for us to see if we had any activity. She never removed any rodents, but it actually kind of went away by itself. She comes on a regular basis and switches out traps for us. I'd give them an A+.”

Review by
03/25/2017

“I had rats in my attic, so they came in a truck to get rid of them. They were professional. The guy who came out was on time and his communication was good. Even the lady who's coming now, she calls ahead of time. She's always on time, so the service is pretty good. I'll give them an A.”

Review by
03/25/2017

“It wasn't positive, but it wasn't negative either, and not exactly neutral. I was not very pleased with the service. I had a problem with rodents in my attic. I was very upset about that in terms of he said it would cost one thing, and then got here and said, ‘It's worse than I thought. You've got a huge problem type thing.’ He charged me extra. He charged me $5 to get rid of 2 rats in my house and I was like, ‘Fine. Take it. Go. I don't care.’ He came back and sealed my house later on and told me he was going to come back every week and check to make sure there were no rodents up there. Well, I have yet to see him since he sealed the house, which is fine because obviously, I have nothing there. I'm not smelling anything. Obviously, the problem wasn't that bad and he wanted me to sign up for a contract every month. $7 every month to come and check for rodents, and I told him absolutely not. He was like ‘I told you over the phone that that was part of the deal,’ and I said, ‘No. That's not what you told me over the phone, but I don't want that to be part of the deal. I'll pay for you to take the rats out today and whatever service you think I'm supposed to be having.’ And so he went on and on about this and then he said, ‘No. No. It's fine. You don't have to have this service. I'm just going to put down a warranty for one year and that's it.’ I'm like, ‘OK. Whatever.’ So, it was very—honestly, throughout the whole thing I thought that he was shady.”

Review by
03/25/2017

“It was animal control or removal. It was a good experience. Unfortunately, we were never able to figure out how this little raccoon or whatever was getting into the space, but it did come and go continuously even after their treatment., The only reason we finally got it was because we had the house tented, and they killed it. I didn't think to call because we had the house tented about a month afterwards. Other than the fact that we weren't able to figure out how and actually get the animal, the person they sent was very nice, very outgoing, and kept in touch with me continuously for the few days that we were involved. It was a positive experience for sure, but we were unfortunately unsuccessful in trapping the rat that was there. I'd give them a B. I wasn't unhappy. I know these things are a hit or a miss, but overall they were very professional and friendly.”

Review by
03/25/2017

“We had a rat problem. They thought they found where they might be coming in and sealed that up. Sure enough, we haven't had any since then, and then we agreed to have the bait traps outside. We haven't had any in the house at all. The gentleman who did the work for us was wonderful. He spent a lot of time, found everything, and closed everything up. The girl who's coming around and checking the bait and filling them up is very personable. They're all very personable and very friendly. I'm very happy with the service. A+ is fine. I would recommend them.”

Review by
03/25/2017

“They were doing rat control. Steve was easy to talk to and work with, and he was pretty responsive. They were well recommended and pretty much took care of the problem. It only lasted a couple of weeks. I think it was kind of expensive, but it's a good company. I still have the problem, but it's minimal now. I would say definitely a B. I would rather it last a little bit longer. I don't know. Their customer service was definitely decent. They were responsive and on time. Their punctuality, cleanliness, and expertise were good.”

Review by
03/25/2017

“I had a positive experience.”

Review by
03/25/2017

“I had a positive experience.”

Review by
03/25/2017

“Excellent work. No complaints, and I would recommend them for pest control.”

Review by
03/25/2017

“They were doing rat control. They were thorough, and they have been true to their follow-up so far. I'd give them an A.”

Review by
03/25/2017

“No complaints with the pest control, and I would recommend them.”

Review by
03/24/2017

“They're fine. They come out every month. They do pest control work.”

Review by
03/24/2017

“They were just doing pest control work for me. I'd give them a B+.”

Review by
03/24/2017

“I had a positive experience.”

Review by
03/24/2017

“They’re my bug company. It was just pest control.”

Review by
03/24/2017

“They were great.”

Review by
03/24/2017

“I would say that they're courteous and helpful; just trying to do a good job. They were setting some traps to see if there was still a rat. It turned out there weren’t any longer. The last one I killed myself, but we have been continuing the outdoor treatment with bait boxes in the yard for about six months or so. That is continuing to be effective in killing rats in the yard, so that we can eventually either eliminate them completely or keep them under control. I'd say A+.”

Review by
03/24/2017

“He was efficient, he quoted the price, and he did what he was supposed to do. My dealings with him were not extensive, but he did a good job as far as I’m concerned. I have no problems or complaints. We got this for animal removal. It's not something I personally like to have, but he did what he had to do. He sterilized the place, and things are back to normal now. I'd give them an A. He did well. He was very much on the clock. I already did recommend them to somebody else.”

Review by
03/24/2017

“They come and do service every month. The technician is very friendly. He always calls me and lets me know he's coming or if he found anything. He seems to be doing a good job. I'd give it an A+. I don't know the expertise, so I'm not a good judge of that, but it has worked. They're on time. I don't recommend anybody unless somebody asks me, so if someone asked me, I would. They did a nice job, they have been friendly, and they showed up, which is not always the case.”

Review by
03/24/2017

“The job was done correctly. The issue wasn't—I still have bees at my house. The issue wasn't resolved. They were supposed to get rid of bees at my house. It's nothing against the people. It's just the job wasn't successful, so I can't give it a good score.”

Review by
03/24/2017

“That was a while ago. I think we had a good follow-up, which is always important. They keep me posted, and their work was done as contracted. I had creatures in my roof. They had to get them out and close up the openings. There were opossums running through basically. They had created a nest in my attic. Overall, very satisfactory.”

Review by
03/24/2017

“They’re my exterminators. They've been pretty good about coming when they say they'll come. They just do pest control. Customer service was good. Depending upon if it worked or not, I would recommend them; I have to see if it works.”

Review by
03/24/2017

“There was an immediate response to my request for service and the service was explained and quite thorough. It was outdoor kind of pest protection as well as suspected indoor pest protection. I'd give them an A+. The tech was especially great.”

Review by
03/24/2017

“They were very nice and friendly. They were doing pest control. We have rats in the house. I'd give them an A. Everything was OK. I'm definitely going to recommend them.”

Review by
03/24/2017

“That's the exterminator. They were good. They were informative and let me know what was going on. They were taking care of some pests. I'd give them an A.”

Review by
03/24/2017

“They're here once a month for pest control. Everything's fine. They do excellent work with no complaints. I'm very happy with their work.”

Review by
03/24/2017

“The gentleman was very knowledgeable, and he did good work. It was pest control.”

Review by
03/24/2017

“They're very good. I had a rat or something in my attic, and they got it out. They removed it. I'd give them an A.”

Review by
03/24/2017

“They treated geckos, which others companies didn't treat, so that was good. I'd give them an A.”

Review by
03/24/2017

“They are coming out now. They do pest control work. I had some type of rat or something around the house. I'd give them an A+.”

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