Universal Pest Services, Inc.
2nd year as a Best Pick
certified company
Based on 51 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"The care and precision that we exercise in the 20-plus hospitals that we currently service is the same approach that we take in each and every home that we are fortunate enough to enter."

Gerald P. McEntee | Vice President
Company Information
Services Offered
Universal Pest Services, Inc., provides pest prevention services for the control of ants, bedbugs, bees, centipedes, crickets, hornets, fleas, mosquitoes, roaches, rodents, termites, ticks, and wasps. The company also performs wildlife removal and exterior treatments in addition to offering protection plans and eco-friendly solutions.
The company offers a renewable one-year warranty on termite treatments as well as various other service warranties.
Company History
The family-owned-and-operated company was started in 1983.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Montgomery County, Chester County, The Main Line, Bucks County, Delaware County
A selection of 51 homeowner reviews:
“They get an A++. They're wonderful. The quality of work and customer service are superior, and their punctuality, cleanliness, and expertise are wonderful. I recommend them all the time.”
“Universal Pest is my pest service of choice. They've done my house, my parents' house, and maybe 50 to 60 houses for me. They're outstanding, and quite frankly, I can't say enough good things about them. The staff and the work are outstanding. I'd give them an A+.”
“I've had a lot of cricket issues, and they've taken care of those. I'd give them an A. They have better punctuality than I do. My serviceman is very professional. They're extremely friendly and completely flexible. They're so tolerant and patient, and they do a great job.”
“They did a great job—excellent service. I'd call them again.”
“They did pest control for ants the last time they were there, but they do everything for us. I'd give them an A+. They're awesome.”
“I had pantry moths. They were fabulous. They were professional. They knew what they were doing. They were polite and a pleasure to work with. They get an A+.”
“They're fabulous. They're just consistent. They do what they're supposed to do. They earned an A.”
“He's really good. He's very helpful, very polite, and he takes care of my bugs. I'll give them an A+.”
“I never met the person who actually came out. I only talked to the woman who answered the phone, and she was very nice and helpful. I called him on his cellphone, he explained what he did, and he did a good job. I'd say they're an A+ company.”
“They came and did an inspection for me. He was good. It was real quick, and it was fine. I'd give them an A+. They were quick, efficient, got it done, and did what I needed.”
“They were good. I had a rat. I'd say they get an A+.”
“I'd give the company an A+.”
“I'd grade it A+.”
“The people at that company are very professional, very friendly, very knowledgeable, and nice. They just always take care of us. I'd give them an A+ rating.”
“I bought a house in January, and they did the termite test. I had them do another one, too, so they did it on two separate occasions. They definitely have great service. I'd give them an A+.”
“They get an A from me.”
“They did work for me a year ago. He did the job that I called him for, so that's fine. They earned an A. They did what they came to do.”
“I'd rate it as neutral only for the fact that it was a termite inspection. It's not a fun thing. I have no complaints about the work.”
“They came in and did their work, and it was fine. I'd give the company an A.”
“It was great customer service. I'd say they're an A.”
“They just do a really good job. I never have any complaints. They get an A.”
“We've only ever had the one exterminator. His name's Tom. We've had him for years. He's always been great. They get an A from me.”
“They're personable. It's not a great big pest company. I'd give them an A rating.”
“Universal Pest Services is my go-to termite company. They've been doing our house for a year, after 30 years of dealing with another company. They're ridiculous. They kept sending a notice that they were going to inspect our property in February when we were in Florida. I emailed them and said, 'Can't you possibly change your schedule so you inspect our house when we're there in May or June?' They couldn't possibly change the way their system works. I said 'fine,' and canceled all my service. I saw Garry the next day and said, 'You're hired.' I'll give Universal Pest Services an A.”
“They did general pest control and termites for me. I'd give them an A.”
“The service was good and met expectations.”
“They were basically just spraying for ants.”
“They were good. The guy was good. He came out. A week or two later he sent me a contract. I signed the contract so they'd come out on an annual basis to check everything out. I'd rate them an A. I'll recommend them.”
“They did ant control work for me. They get an A. They just were efficient. They did their job.”
“They did periodic, seasonal pest control for me. I'd give them an A. We know the people who do the job, and we get along with them. They seem to do an adequate job.”
“They were great. I have no complaints. I'm very likely to recommend them.”
“I'd rate them very good—A.”
“That was months ago. It was fine. No complaints.”
“They're great. I had no complaints with them.”
“I haven't heard from them. I don't know if I'm due fora yearly inspection yet, but I'm very happy with them. I'd give them an A-. They're friendly and knowledgeable. They take the time to answer your questions. I feel they're honest.”
“They're easy to schedule an appointment with. The woman that schedules the appointments for them is awesome. I had two different technicians at two different times. They've both been very polite, neat, informative, and effective. I just have had an all-around excellent experience with them. I'd give them an A. ”
“I've been with them for years. They're very professional. They do an excellent job. It's not like they're there for five minutes and they're gone. They go around and check the entire property. They converse with you as well. They deserve an A.”
“When they first sprayed, it rained shortly thereafter, so they actually came back and sprayed again. I'd give them an A+ rating. The treatment lasted for last summer and this summer.”
“They did general pest control. I'd grade them as an A+. They're very responsive. If I call, they'll be out there. Sometimes it's the same day, sometimes within a day or two, but he's always very responsive. They do good work. They've resolved any problems I've had. I like working with them.”
“Universal Pest Services did the annual termite inspection. We had a nest of yellow jackets. They were on time. They're courteous. I described the problem. There was no nonsense, and he took care of the problem. They get an A+.”
“They do mosquito control for me. It was an A+. The service was very effective. We haven't been bothered.”
“I've gotten to know the gentleman who comes out. He's personable, and he's good at explaining what he's going to do. I'd rate them as an A, overall. ”
“They sprayed for ticks. I'd give them an A. They were just very responsive. They answered questions that I had, got me an appointment very quickly, and showed up on time, and the service worked because our ticks were down that year. ”
“They just did an inspection. I'd grade them as an A. They came, did the work, and that was it. There were no problems or any issues.”
“I've had them probably for 15 years. They do quarterly maintenance. I'd say the company is an A. I like their dependability and responsiveness.”